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Fadul, Waad. "Data-Driven Health Services: an Empirical Investigation on the Role of Artificial Intelligence and Data Network Effects in Value Creation." Thesis, Uppsala universitet, Informationssystem, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-447507.
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The purpose of this study is to produce new knowledge concerning the perceived user’s value generated using machine learning technologies that activate data network effects factors that create value through various business model themes. The data network effects theory represents a set of factors that increase the user’s perceived value for a platform that uses artificial intelligence capabilities. The study followed an abductive research approach where initially found facts were matched against the data network effects theory to be put in context and understood. The study’s data was gathered through semi-structured interviews with experts who were active within the research area and chosen based on their practical experience and their role in the digitization of the healthcare sector. The results show that three out of six factors were fully realized contributing to value creation while two of the factors showed to be partially realized in order to contribute to value creation and that is justified by the exclusion of users' perspectives in the scope of the research. Lastly, only one factor has limited contribution to the value creation due to the heavy regulations limiting its realization in the health sector. It is concluded that data network effects moderators contributed differently in the activation of various business model themes for value creation in a general manner where further studies should apply the theory in the assessment of one specific AI health offering to take full advantage of the theory potential. The theoretical implications showed that the data network factors may not necessarily be equally activated to contribute to value creation which was not initially highlighted by the theory. Additionally, the practical implications of the study’s results may help managers in their decision-making process on which factors to be activated for which business model theme.
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Sniukas, Marc. "The micro-foundations of business model innovation as a dynamic capability." Thesis, University of Manchester, 2015. https://www.research.manchester.ac.uk/portal/en/theses/the-microfoundations-of-business-model-innovation-as-a-dynamic-capability(d532332a-a98a-4bf9-8613-7353f08b12eb).html.
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This study adopts a dynamic capabilities perspective to explore the activities and processes through which business model innovation arises in established organisations. New and innovative business models are fundamental to the commercialisation of latest technologies, performance, competitive advantage, as well as the creation of value for customers, the focal company and its ecosystem. Yet, our current understanding of how established companies design and implement new business models is limited by a lack of empirical research. The dynamic capabilities perspective offers a promising route to investigate the managerial and organisational activities and practices through which business model innovation is enacted. Based on a review of the business model, business model innovation and dynamic capabilities literatures, business model innovation is framed as a dynamic capability and research questions are developed. These questions are investigated using grounded theory methodology, collecting and analysing data from five case studies from the manufacturing, financial services, media, consulting, and healthcare industries. Findings from an initial sample suggest a business model innovation process consisting of an inception, evolution and diffusion phase, encumbered by cognitive, emotional and behavioural challenges. Linking the findings to the dynamic capabilities perspective, three micro-foundations, namely, process orchestration, learning, and deployment mechanisms are identified. Findings from a subsequent theoretical sample not only unravel the underlying managerial and organisational activities of these micro-foundations, but also reveal further details on the challenges faced, as well as the key role of senior management for orchestrating and enacting this process and its underlying activities. Considered collectively the findings offer a novel understanding of how business model innovations come about in established organisations, a practice labelled ‘crafting business models in statu nascendi’. The dissertation closes with a discussion and synthesis of the findings, the theoretical contribution and managerial implications, as well as limitations of the present study and areas for future research.
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Mosunich, Marissa Anne. "A Simulation Model for Decision Support in Business Continuity Planning." DigitalCommons@CalPoly, 2016. https://digitalcommons.calpoly.edu/theses/1610.
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Enterprises with a global supply network are at risk of lost revenue as a result of disruptive disasters at supplier locations. Various strategies exist for addressing this risk, and a variety of types of research has been done regarding the identification, assessment and response to the risk of disruption in a supply chain network.
This thesis establishes a decision model to support Business Continuity Planning at the first-tier supplier level. The decision model incorporates discrete-event simulation of supply chain networks (through Simio software), Monte Carlo simulation, and risk index optimization. After modeling disruption vulnerability in a supply chain network, costs of implementing all combinations of Business Continuity Plans are ranked and then tested in discrete-event simulation for further insight into inventory levels, unmet customer demand, production loss and related costs.
A case study demonstrates the implementation of the decision support process and tests a historical set of data from a large manufacturing company. Discrete-event simulation modeling of loss is confirmed to be accurate. The relevance of the model concept is upheld and recommendations for future work are made.
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Mehler, Anja. "Business model innovation in emerging markets : identifying common principles." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96220.
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Thesis (MBA)--Stellenbosch University, 2014.ENGLISH ABSTRACT: With developed economies experiencing slow growth, multinational corporations (MNCs) in various industries are looking to tap into the enormous potential of emerging economies. By identifying emerging markets as future markets, MNCs can increase their market share and profits, and grow through a diversified strategy that focuses on unconventional markets and customers with unserved needs. However, MNCs entering these markets cannot succeed by simply transferring business models, products, and services developed for mature economies as the needs of the new consumers in emerging markets require innovative and non-traditional business models and approaches. The research question for this study is to investigate if and to what level MNCs have to adapt their business model when entering or expanding their operations to emerging markets. Therefore, research has been done on four MNCs across a diverse range of industries. For collecting data, the research made use of a qualitative case-study research approach and is based primarily on findings from four in-depth interviews with strategy or marketing experts from MNCs across industries. Further information was obtained through deep research on publicly available information about the company. The research aimed to identify similarities in the business model of successful pioneers and to analyse common principles that could be of use for other MNCs when planning to enter unknown emerging markets. The interviews were conducted personally, telephonically, and via email. In a next step, the interviews were transcribed and common themes were extracted and combined with findings from further research. For collecting and ordering the information, Osterwalder & Pigneur’s (2010) business model canvas was applied. Finally, the findings were grouped, formulated and compared to existing literature in order to identify similarities, common principles or differences for new output propositions. The primary finding of the research was that specific factors, such as the difference in market conditions and environments, as well as in consumer preferences and needs, strongly influence the design of business models. A key differentiating factor was the choice between keeping traditional business models with a focus on global and centralized systems, processes, brands and products or designing business models that are adjusted or innovated to meet local market conditions and consumer trends. Another key finding was that a balanced portfolio of brands is a critical factor of success in emerging markets. To reach different market segments in emerging markets, MNCs need to offer mainstream as well as premium brands, all based on a strong brand identity and brand values. The partnership with local business partners and key stakeholders was identified as fundamental to be able to react to local business environments. Furthermore, the integration of local suppliers and communities, as well as the adjustment of the value chain to the local environment, has been seen as a key factor to reduce costs while gaining acceptance and building close relationships with the local community. In order to overcome local challenges of institutional voids and lacking knowledge in emerging markets, the research has shown that a collaborative strategy with local partners is of high importance. The research showed that MNCs with global brands follow both approaches. While some MNCs maintain a traditional business model for all its markets, other MNCs design their business model based on standardized systems and processes to the local environment. In terms of the level of innovation, it can be said that none of the researched MNCs showed an extremely high level of innovation. Common principles and activities that could be identified in the business model design for emerging markets between all researched MNCs, are as follows: (1) balanced portfolio of strong brands, (2) strong partnerships with local key stakeholders, (3) loyal relationships with consumers, (4) an efficient and cost-effective value chain, and (5) collaborative partnerships or acquisitions as a critical market entry strategy.
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Spies, Izak Jacob. "A growth rate model." Thesis, Stellenbosch : Stellenbosch University, 1988. http://hdl.handle.net/10019.1/66023.
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Thesis (MBA)--Stellenbosch University, 1988.INTRODUCTION: The object of this technical report is to enhance an already existing computer program which calculates the possible growth rate under certain given conditions. These enhancements would make the program more applicable to a variety of situations and possibly a more true indication of what would happen in real life. The existing program was initially written in the FORTRAN-77 language by J C d Bruin in 1982 and translated to the TRUE BASIC language in 1985. The main objective of the program is to determine the maximum growth % of a business subject to certain given parameters or constraints.
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Maloba, Ngako Daniel. "Outsourcing : a business model to improve municipal service delivery." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/6173.
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Thesis (MBA (Business Management))--Stellenbosch University, 2008.ENGLISH ABSTRACT: This study report concerns service delivery issues at municipal level which have emerged as areas of critical concern as far as they affect consumers of municipal services, interest groups and government as a whole. Background to investigation. The need to investigate the service delivery challenges at municipal level arose out of multiple newspaper reports reflecting on lack of satisfaction from end-users and authorities regarding quality of delivery. Organizations such as South African Local Government Association (SALGA) and South African National Civic Organization have both commissioned assessment of municipal service delivery performances, and the reports drafted thereof were both critical and unimpressive. Based on these reports, the author recognized the need to investigate the reasons for poor service delivery and to test the idea of adopting outsourcing as a complementary mechanism to the delivery of services that are currently being employed. Procedure used. The information gathering for this investigation was done by means of structured interviews with municipal managers and senior officials in the administration. Provinces which were covered in the study include Limpopo, Gauteng, and North West. Although it was desirable to include more provinces in the study, it was however not feasible owing to limited resources available. Related literature was examined to further enhance insight in the subject and also to search for added potential solutions to the service delivery problem. Results of investigation. The findings reveal that primary barriers to quality service delivery are lack of sufficient municipal capacity; shortage of skilled workers; budgetary constraints; lack of effective management systems to ensure that, when a service is sourced from outside, competent service providers are appointed and their performance satisfy and exceed expectation and requirements. The root causes to these service delivery challenges are, among other things, a consequence of economic development which stimulates demand for skilled workers in the private sectors, and limited resources in the coffers of government. To compound the challenges, municipalities are unable to attract, develop and retain the quantities and qualities of skilled workers they need, owing to the uncompetitive pay packages they offer. Literature has revealed that legislature, in the form of Municipal Systems Act, make provision for municipalities to explore service delivery mechanisms in order to supplement internal means (Municipal Systems Act, 32 of 2000). Conclusion. From the results and findings the following conclusions can be drawn: Owing to the present demand for service delivery and the inability of municipalities to build sufficient internal capacity, alternative mechanisms such as outsourcing, must be explored and employed. In addition, there is, however, a great need for management systems and structures to be established or upgraded to ensure that mileage from external service providers is maximized. Recommendation. Following the results of the investigation and the conclusion made, the following actions can be recommended: • Assess service delivery capabilities and identify gaps. • Establish service needs and requirements that can be sourced externally. • Set up robust management systems and support structures to ensure that outsourcing initiatives are guaranteed to be successful.
AFRIKAANSE OPSOMMING: Hierdie studieverslag het betrekking op munisipale diensleweringskwessies - 'n gebied wat sorgwekkende afmetings aanneem in die opsig dat verbruikers van munisipale dienste, belangegroepe en die regering as 'n geheel daardeur geraak word. Agtergrond van die ondersoek. Die behoefte aan 'n ondersoek na die uitdagings ten opsigte van dienslewering op munisipale vlak spruit uit verskeie koerantberigte wat die gebrek aan tevredenheid van eindgebruikers en owerhede aangaande die gehalte van dienslewering reflekteer. Organisasies soos die Suid-Afrikaanse Vereniging vir Plaaslike Regerings (SALGA) en die South African National Civic Organisation het beide die assessering van munisipale diensleweringsprestasies gelas. Die verslae wat hierna opgestel is, was krities en onindrukwekkend. Die outeur het, gebaseer op hierdie verslae, twee behoeftes geeien: die behoefte aan 'n ondersoek na die redes vir die swak diensverskaffing geeien, en die behoefte aan die uitkontraktering, soos wat tans aangewend word, as 'n aanvullende meganisme tot dienslewering. Die prosedure wat gevolg is. Die insameling van inligting vir hierdie ondersoek is gedoen deur gestruktureerde onderhoude met munisipale bestuurders en senior amptenare in die administrasie. Provinsies wat by die ondersoek betrek is, is Limpopo, Gauteng en Noordwes. Alhoewel dit wenslik is om meer provinsies in te sluit, was dit weens beperkte beskikbaarheid van hulpbronne nie uitvoerbaar nie. Verwante literatuur is geraadpleeg om verdere insig in die onderwerp te verkry en ook om bykomende moontlike oplossings te vind vir die probleem van dienslewering. Resultaat van die ondersoek. Die bevindinge dui daarop dat die primere struikelblokke in die pad van gehalte dienslewering die volgende is: gebrek aan munisipale bekwaamheid, tekort aan geskoolde werkers, beperkte begrotings, en 'n gebrek aan effektiewe bestuursisteme wat kan verseker dat, indien 'n diens uitgekontrakteer word, bekwame diensverskaffers aangestel word en dat hulle werksverrigting bevredigend is en verwagtinge en vereistes oortref. Die grondoorsaak vir hierdie uitdagings in dienslewering is o.a. die gevolg van ekonomiese ontwikkeling wat die aanvraag na geskoolde werkers in die privaatsektor stimuleer en hulpbronne in die staatskas beperk. Wat die uitdaging verder vergroot, is dat munisipaliteite, as gevolg van die onkompelerende besoldigingspakkette wal hulle aanbied, nie in staat is om die kwantiteit of kwaliteit geskoolde werkers wat hulle benodig te trek, ontwikkel of te behou nie. Literatuur het aan die lig gebring dat wetgewing, in die vorm van die Wet op Munisipale Rade, voorsiening daarvoor maak dat munisipaliteite diensverskaffingsmeganismes ondersoek ten einde interne vermoens aan te vul. Gevolgtrekking. Die volgende gevolgtrekkings kan afgelei word uit die resultate en bevindinge van die ondersoek: Te wyte aan die huidige aanvraag vir dienslewering en die onvermoe van munisipaliteite om voldoende interne bekwaamheid op te bou moet alternatiewe meganismes soos uitkontraktering ondersoek en aangewend word. Daar is egter ook 'n dringende behoefte dat bestuursisteme gevestig of opgegradeer word ten einde te verseker dat maksimale insette verkry word van eksterne diensverskaffers. Aanbevelings. Die volgende optrede word aanbeveel na aanleiding van die uitkoms van die ondersoek en die gevolgtrekking waartoe gekom is: • Assesseer die geskiktheid van dienslewering en identifiseer die leemtes. • Stel vas watter diensbehoeftes en -vereistes suksesvol uitgekontrakteer kan word . • Vestig kragtige bestuur- en ondersteuningsisteme om te verseker dat uitkontrakteringsinisiatiewe gewaarborg is om suksesvol te wees.
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Elijah, J. J. "A strategic financial planning model." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/49669.
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Thesis (MBA)--Stellenbosch University, 2000.ENGLISH ABSTRACT: This report contains a strategic management model to assess the impact on the EVA тм of the individual business units and the consolidated group total of a Company, when manipulating any of the key business drivers. The model has been designed to deliver a solution to the end-user that is simple to operate and presents graphical outputs to enhance understanding and interpretation. The sensitivity analysis, the EVA тм tree and the financial statements are presented in Excel. A simulation technique is used to forecast NOPAT values from a set of key drivers. The theories used to construct the model are explained and a hypothetical example is provided. The appendices also provide the concept of EVA тм, simulation techniques, list of assumptions and model instructions. The report is comprehensive enough to allow the reader to develop, implement and test a model of this nature. Opportunities for further research are also provided.
AFRIKAANSE OPSOMMING: Hierdie studie bevat 'n strategiese bestuursmodel om die impak van individuele besigheidseenhede op ekonomiese waardetoevoeging (Engels: EVA тм) en die gekonsolideerde groeptotaal van 'n maatskappy, wanneer enige een van die sleutel besigheidsdrywers gemanipuleer word, te bepaal. Die model is ontwerp om 'n eenvoudige oplossing vir die eindgebruiker te verskaf en verskaf grafiese uiteensettings om verstaanbaarheid en interpretasie te vergemaklik. Die sensitiwiteitsanalise, ekonomiese waardetoevoegingsontleding en die finansiële state word in Excel weergee. 'n Simulasie tegniek is gebruik om NOPAT waardes van 'n stel sleutel drywers te voorspel. Die teorieë wat gebruik is om die model saam te stel, word aan die hand van 'n hipotetiese voorbeeld wat voorsien word, verduidelik. Die aanhangsels voorsien die konsep EVA тм, simulasie tegnieke, 'n lys van aannames en instruksies vir die model. Die verslag is volledig genoeg om die leser in staat te stel om 'n model van hierdie aard te ontwikkel, te toets en te implementer. Voorstelle vir verdere navorsing word voorsien.
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Janrattana, Jirasak. "How can Small and Medium Enterprise retail business in Thailand successfully compete through Business Model Innovation?" Thesis, University of Manchester, 2017. https://www.research.manchester.ac.uk/portal/en/theses/how-can-small-and-medium-enterprise-retail-business-in-thailand-successfully-compete-through-business-model-innovation(4bf8547d-7a76-49ee-9776-e9ed7dbf0c39).html.
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Small and Medium Enterprise (SME) retail businesses in many countries, including Thailand, are facing challenges of high competition, as modern retail formats have grown rapidly in many Asian countries such as Singapore, Taiwan, China and Thailand (Howard, 2009). Thus, SME retail Businesses are facing an "innovate or die" situation, as non-adapting retail firms have always been and will continue to be driven out of the business (Evans, 2011). A new critical capability of retail business is the ability to configure and reconfigure its processes into a coherent blueprint - known in other words as a Business Model (Sorescu et al., 2011). The research question becomes "How can SME retail Business in Thailand successfully compete through Business Model Innovation?" Business Model Innovation requires system wide changes, since modifying one component always has network effects on other components (Tikkanen et al., 2005). There is no fixed method or successful formula that all companies will adopt; therefore disciplined experimentation and adaptation is recommended (Berman, 2011; Chesbrough, 2010; McGrath, 2010; Mitchell et al., 2003; Teece, 2010). However, most past studies on innovation are about large companies (Tim, 2004) and not many articles cover empirical studies on Business Model Innovation. In particular, few studies address the dynamic view (Demil and Lecocq, 2010; Svejenova et al., 2010; Sosna et al., 2010).This research focuses on the implementation of Business Model Innovation within SME retail business. The research uses a methodology called Action Research, and was conducted within the researcher's organization, which is a SME retail business in Thailand. This overcomes the practical challenges of studying SME business, which is related to limited opportunity to conduct empirical research. The study was conducted over the 4 year period from October 2010 to August 2014 by implementing Business Model Innovation in order to exploit opportunities in rural areas. Business Model concepts were employed as sources of innovation and units of analysis. Action Research consists of multiple cycles of changes and adaptation. It was found that Business Model concepts can be represented at different levels of abstraction from reality. At a high level of abstraction, the Business Model Canvas helps to understand the overview of the firm's business logic in a broad way, and provide ideas about what can be adapted. At the operational level, the Retailing Business Model provides a structural approach to the conceptualisation, planning and implementation of activities that support high level changes. In all, Business Model Innovation can be conceptualised as an ongoing learning process similar to the iterative cycles of Action research. These cycles consist of constructing actions, planning, taking actions and evaluating actions. The Business Model concepts at different levels of abstraction can be used for understanding and planning, as well as to capture learning experiences, both on the high level and on the operational level. Therefore, Business Model Innovation is a dynamic process where changes and learning happen continuously. Such a process enables SME retail businesses to improve their understanding of their Business Model and thus improve their chances of success?
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Smit, Brand. "A stakeholder management model for project management." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/95663.
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Thesis (MBA)--Stellenbosch University, 2012.In project management, stakeholders are key to ensuring the success of a project. However, research has found that not enough attention is given to the needs and influence of stakeholders. In the search of a holistic approach to stakeholder management, very few recommendations could be found in literature. The purpose of this research is to search for key elements in literature that can be used in the development of a generic model that guides the user in the process of stakeholder management in projects. Through the investigation of peer reviewed journal articles, a model was developed that can be used to manage a project’s stakeholders. A six-step model was developed, encompassing the identification, analysis, prioritisation, engagement, communication and review of stakeholder. The review step in the process is not a step that is performed in isolation, but is rather a review of the five previous steps. The review of stakeholders will be conducted when the project enters a new phase, at specific intervals or when a trigger event occurs. It is the finding of this investigation that enough research has been conducted within the stakeholder milieu to compile a holistic, generic stakeholder management model.
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Feit, Tori L. "Customer satisfaction survey development and evaluation model for local business." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002feitt.pdf.
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Kane, Ian J. "A business and revenue model for the B to B E-marketplace environment." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52059.
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Thesis (MBA)--Stellenbosch University, 2001.ENGLISH ABSTRACT: Organisations have progressed from managing their information system isolated from each department to a fully integrated enterprise resource planning system. This has resulted in transparency of information throughout the organisation. Organisations initially communicated directly with each other via facsimile and electronic data interchange on a oneto- one basis, whereas the business-to-business e-marketplace facilitates a many-to-many relationship and assists in improving efficiencies in the supply chain. In order for these emarketplaces to succeed, it is vital that they focus on achieving the critical success factors such as liquidity, fulfilment and implementation of basic business principles to name a few. The backing of the industry’s “Bricks and Mortar” organisations is important since this gives the buyer or supplier the capability to attract the other members of the e-marketplace. Further to this, these organisations contribute knowledge of the industry and an understanding of the customer’s requirements. The e-marketplace should be seen as a community, where not only the procurement process is facilitated, but where also other value adding services such as logistics and finance are offered. In order to ensure the sustainability of the e-marketplace, it is important to define its life cycle. It is envisaged that the life cycle will consist of four phases, namely procurement, value added services, knowledge and customer relations management. The business model should be focused on ensuring that the maximum revenue is achieved during each of these phases. One of biggest benefits of the e-marketplace and also an essential component for its survival, is that all information relating to the procurement process and value added services should be rooted through and stored in the data warehouse. This data warehouse will thus become rich in information that could be sold as knowledge in the long term and create a significant revenue stream in the later life cycle phases of the e-marketplace. A case study of Quadrem illustrates that the e-marketplace is in the early stage of the life cycle and that extensive further development is required before the true value of the businessto- business e-marketplace can be attained.
AFRIKAANSE OPSOMMING: Ondernemings het vordering gemaak vanaf die bestuur van inligtingstelsels, geïsoleerd van mekaar in departemente, na ‘n ten volle geïntegreerde besigheidsbronbeplanningstelsel. Dit het gelei tot deursigtigheid van inligting dwarsdeur die hele onderneming. Ondernemings het aanvanklik direk met mekaar gekommunikeer op ‘n een-tot-een basis met behulp van fakse en EDI, terwyl die besigheid-tot-besigheid e-markomgewing ‘n baie-tot-baie verwantskap fasiliteer en bydra tot die verbetering van effektiwiteit in die toevoerketting. Dit is noodsaaklik dat die e-markomgewing daarop fokus om die kritiese suksesfaktore soos likiditeit, uitvoering en implementering van basiese besigheidsbeginsels, om slegs ‘n paar te noem, te bereik, ten einde suksesvol te wees. Die ondersteuning van die industrie se tradisionele “Bricks and Mortar” ondernemings is belangrik, aangesien dit die koper of verskaffer die vermoë gee om ander lede van die e-markomgewing aan te trek. Buitendien maak dié ondernemings ‘n bydrae tot die kennis van die industrie en insig in die klante se behoeftes. Die e-markomgewing moet as ‘n gemeenskap gesien word, waar nie alleen die verskaffingsproses gefasiliteer word nie, maar waar ook ander waarde toevoegingsdienste soos logistiek en finansier aangebied word. Ten einde die volhoudbaarheid van die emarkomgewing te verseker, is dit belangrik om die lewensiklus te definieer. Dit word voorsien dat die lewensiklus uit vier fases sal bestaan, naamlik verskaffing, waarde toevoegingsdienste, kennis en kliënteverhoudingsbestuur. Die besigheidsmodel moet daarop fokus om te verseker dat die maksimum inkomste gedurende elke fase gegenereer word. Een van die grootste voordele van die e-markomgewing, en ook ‘n noodsaaklike komponent vir oorlewing, is dat al die inligting verwant aan die verskaffingsproses en waarde toevoegingsdienste deur die datastoor gekanaliseer moet word en daar gestoor word. Hierdie datastoor sal dus ryk aan inligting word wat op die langtermyn as kennis verkoop kan word en sodoende ‘n wesenlike inkomstestroom genereer in die latere fases van die lewensiklus van die e-markomgewing. ‘n Gevallestudie van Quadrem illustreer dat die e-markomgewing in die vroeë stadium van die lewensiklus is en dat omvattende verdere ontwikkeling vereis word voordat die ware waarde van die besigheid-tot-besigheid e-markomgewing bereik kan word.
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Skei, Peter. "An overview of the strategic issues faced by business to business E-commerce models in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52119.
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Thesis (MBA)--Stellenbosch University, 2001.ENGLISH ABSTRACT: The development of new business models in the emerging Business-to-Business electronic transacting arena is demanding answers to a new set of questions being asked of businesses. Amongst the issues identified are the viability and sustainability of these new business models and their applicability in addressing identified business problems, especially those related to procurement. In assessing the benefits, obstacles and opportunities for procurement a clearer picture emerge about the value of these marketplaces. The value of marketplaces is analysed using Porter's value chain discussion and other research that highlights value creation in the digital age. Obstacles to value creation are also discussed using Zwass's hierarchy to understand the marketplace architecture. Discussing the marketplace innovation at three distinct levels assist with the definition of key challenges, such as telecommunication infrastructure, SME development, legal, security, taxation, and technology standards. Also discussed are the issues that revolve around the various business models, their uniqueness and their ability to unlock value. The comparative matrix developed in the study report confirms that competition in narrowly defined areas is intensifying and will result in a shakeout with a few marketplaces remaining in South Africa.
AFRIKAANSE OPSOMMING: Die ontwikkeling van nuwe besigheidsmodelle in die opkommende Besigheid-tot- Besigheid elektroniese transaksie arena vereis antwoorde op 'n nuwe stel vrae wat aan besigheid gestel word. Van die geïdentifiseerde kwessies is die lewensvatbaarheid en volhouding van die nuwe besigheidsmodelle en hul toepassing in die oplossing van geïdentifiseerde besigheidsprobleme, veral met betrekking tot aankopebestuur. Deur die voordele, struikelblokke en geleenthede van elektroniese aankopebestuur te ondersoek, word 'n duideliker beeld van markruimtes verkry. Die waarde van markruimtes word geanaliseer deur Porter se waardeketting bespreking en ander navorsing wat die waardeskepping uitlig in die digitale era. Struikelblokke in die pad van waardeskepping word ook bespreek deur Zwass se hierargiese model word gebruik om die waardeskepping van markruimte se argitektuur te verstaan. Om die Markruimte innovering op drie belangrike vlakke te bespreek help met die definiering van die sleutel uitdagings, soos telekommunikasie infrastruktuur, klein en medium besigheids, regs-, sekuriteit-, belasting-, en tegnologiestandaarde. Die vergelykende matriks wat in die studieverslag ontwikkel is, bevestig dat kompetisie in goed geidentifiseerde areas meer intensief word en 'n uitskudding to gevolg sal hê met slegs 'n paar oorblywende markruimtes in Suid Afrika.
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Nel, Bernardus Gerhardus. "Die oorweging van die lewensvatbaarheid van 'n kleinsake-onderneming in die praktyk : 'n konsepsuele model." Thesis, Stellenbosch : University of Stellenbosch, 1994. http://hdl.handle.net/10019.1/8581.
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Thesis (MBA)--University of Stellenbosch, 1994.ENGLISH ABSTRACT: This research attempts to give an alternative conceptual model according to which potential small business owners should construct market and financial viability studies for proposed new small enterprises. A study was made of the theoretical requirements prescribed for market and financial viability. This theoretical requirements were compared to the extent in which data is presented in practice to financial institutions to meet their own viability requirements. Primary data was collected from the subsidiary companies of ABSA Bank and small business owners in the Cape Peninsula. The final analysis suggests that very few small business owners conduct thorough market or financial viability studies during start up or during the different growth phases of their businesses. They rely mostly on banks and other financial institutions for guidance. A suggestion is made that financial institutions conduct their own research to determine whether their requirements for market and financial viability are still viewed as realistic by small business owners.
AFRIKAANSE OPSOMMING: Die navorsing poog om 'n alternatiewe konsepsuele model weer te gee waarvolgens potensiele kleinsake-eienaars mark- en finansiele lewensvatbaarheidstudies vir voorgenome nuwe klein ondememings behoort uit te voer. 'n Studie is van die voorgeskrewe teoretiese vereistes vir mark- en finansiele lewensvatbaarheid gedoen. Hierdie teoretiese vereistes is vergelyk met die mate waartoe sulke data wel deur kleinsakelui aan finansiele instansies aangebied word om aan hulle eie lewensvatbaarheidvereistes te voldoen. Primere data is versamel by die filiale van ABSA Bank en kleinsake-eienaars in die Kaapse Skiereiland. Die gevolgtrekking word gemaak dat baie min kleinsake-eienaars wel deeglike mark- en finansiele lewensvatbaarheidstudies doen gedurende die aanvang van hul besighede of gedurende die onderskeie groeifases van hul ondernemings. Hulle steun meesal op banke en ander finansiele instellings om leiding te verskaf. Daar word voorgestel dat finansiele instellings ook navorsing doen of die vereistes wat hulle stel vir lewensvatbaarheid, nog steeds as realisties deur kleinsakelui beskou word.
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Jasina, Tatia Simon. "A model for human capital valuation." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/70108.
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Thesis (MBA)--Stellenbosch University, 2004.ENGLISH ABSTRACT: As the world's economic landscape undergoes a fundamental shift from industrial economy in which plant and equipment are the core assets, to the 'new' economy which places a high premium on people and intangible assets traditional accounting systems are becoming less effective. Intellectual Capital has become the indispensable component of corporate value. The significant rise in the market-to-book ratio of listed companies is testimonial of this fact. By focusing on physical and cash assets, and remaining oblivious to Intellectual Capital, conventional accounting methods are missing a very crucial point. The exclusion of Intellectual Capital from financial performance reports results in information deficiency for both internal and external stakeholders of organizations. Measurement and reporting of Intellectual Capital has thus become imperative. However, it is the Human Capital component (of Intellectual Capital) that should be the prime concern of business leaders and other stakeholders. People are the true agents in business; all the other assets, whether tangible or intangible, are the result of human actions and ultimately depend on people for their continued existence. Measurement and reporting of Human Capital is therefore of the essence. Measurement of Human Capital is not simple and straightforward. Development of methodologies for valuation of Human Capital is a daunting challenge. In spite of its difficulty, measurement of Human Capital has to be vigorously pursued; the stakes are just too high for the challenge to be shunned. This study proposes a system for valuation of Human Capital. "Valuation" may conjure expectations of financial measurement; however, despite concerted efforts by the accounting profession, currency-based valuation of people has received very little, if any, appreciation in industry. The model put forward here, is a non-monetary Human Capital Index.
AFRIKAANSE OPSOMMING: Met die fundamentele verskuiwing van die ekonomiese landskap van die wêreld, vanaf 'n industriële ekonomie met produksie-aanlegte en toerusting as primêre bates, tot die nuwe ekonomie wat 'n hoë premie op mense en ontasbare bates plaas, het konvensionele rekeningkundige stelsels toenemend ondoeltreffend geraak. Intellektuele kapitaal het 'n onontbeerlike onderdeel van korporatiewe waarde geword. Die betekenisvolle premie wat die markwaarde bo die batewaarde van genoteerde maatskappye geniet, lewer bewys van hierdie tendens. Deur te fokus op fisiese en monetêre bates, en nie intellektuele bates in ag te neem nie , verontagsaam konvensionele rekeningkundige stelsels 'n kern beginsel. Die uitsluiting van intellektuele kapitaal as deel van prestasie verslagdoening lei tot 'n gebrekkige inligtingsbasis vir beide interne en eksterne belangegroepe van die organisasie. Meting van, en verslagdoening oor intellektuele kapitaal, het dus 'n noodsaaklikheid geword. Dit is egter die menslike hulpbron komponent van intellektuele kapitaal wat die primêre oorweging by sakeleiers en ander belanghebbendes behoort te wees. Mense is die werklike rolspelers in organisasies. AI die ander bates, tasbaar of ontasbaar, is die gevolg van menslike aktiwiteit, en hang uiteindelik van mense af vir hul voortgesette bestaan. Daarom is dit van die uiterste belang dat daar 'n proses is wat menslike bates evalueer en verslag doen. Die meting van menslike kapitaal is nie eenvoudig en voor die hand liggend nie. Die ontwikkeling van metodes om menslike kapitaal te assesseer is 'n besondere uitdaging. Ten spyte van die probleme moet die assessering van menslike kapitaal daadwerklik nagestreef word; hierdie saak is te belangrik om te ontwyk. Hierdie studie stel 'n model voor om waardebepaling van menslike kapitaal te doen. So 'n waardebepaling mag verwagtinge van 'n finansiële metingsbasis skep; tog, ten spyte van doelgerigte pogings deur die rekeningkundige professie, het 'n monetêre waardebepaling van mense weinig, indien enige, aanvaarding in die sakewêreld ontvang. Die model wat hier voorgestel word, is 'n nie-monetêre menslike kapitaal indeks.
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Abioye, Olukorede Eliza. "Towards a sustainable business model for financial markets." Thesis, University of Manchester, 2016. https://www.research.manchester.ac.uk/portal/en/theses/towards-a-sustainable-business-model-for-financial-markets(c253ab2e-0c13-4eea-b0ac-4ef4d4319b7d).html.
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The implementation of different business models has enabled financial markets to not only create value for their benefits, but it has also helped them contribute to economic growth, as well as fulfil their roles in the society. However, the impacts of technological advancements, cross-border flows and regulations continually introduce new dynamics into the business environments of financial markets and as a result, financial markets are faced with future uncertainties. These have increased the dire need for markets to continue to devise methods that can be adapted to survive and thrive in the economy. Hence, financial markets are focusing on profitability than growth, or ideally profitable growth. As a means to achieve this, financial markets need to continually innovate and re-examine their business models to sustain growth. However financial markets still have to adapt general business model frameworks to design new business models because of the lack of a business model framework that has been designed specifically to meet the needs of financial markets. In the midst of these uncertainties, “business as usual” is not an option for a sustainable future; financial markets need sustainable business models that can be used to future proof their business strategies and create long-term value. This research identifies the need for sustainable business models in financial markets and identifies the lack of a framework for sustainable business models. Hence it aims at developing a business model framework that can be used to develop sustainable business models; with an objective of achieving long-term profitability while only having a minimal long lasting impact on the physical and social environments and to be sufficient enough to compare the business models of financial markets. This research contributes to the knowledge of business models, sustainability, and competition in financial markets.
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Disho, Luka. "Using the CAPIE model to facilitate change : a critical review." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50541.
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Thesis (MBA)--Stellenbosch University, 2005.The business environment is always changing and it is characterised by turbulence and uncertainty. This changing environment will force the businesses to respond in one way or the other and alter their strategies and operations to accordingly to remain competitive. Making some alterations to these strategies and operations means bringing about change to the organisation. As it will be seen in the rest of this study, managing change is a complex, complicated, time consuming and expensive exercise. Managing and leading change requires commitment, patience, passion, dedication, and top leadership support. It involves an insightful analysis of the status quo from which to start building for the envisioned end future state. The change agents must ensure that they keep everybody on board posted about change. Pervasive leadership must be present to corroborate the change process. Because change happens through people, a full comprehension of the human aspect of change especially the human response to change need not be overemphasised. This aspect cuts across the entire change process right from the beginning until the end of change project. The other overarching thing is the fact that change programme must be in place to ensure implementation, hence successful change. This programme outlines the roles and responsibilities of those involved in the change process. This study has looked at the CAPlE model for facilitating change. The model envelopes all the critical elements of the change programme and process, which the change agents should take cognisance of. The model serves as a guide to successful management, facilitation and implementation of change.
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Pensieroso, Luca. "Real business cycle models of the great depression /." Louvain-la-Neuve : Univ. Catholique de Louvain, 2007. http://www.gbv.de/dms/zbw/560235917.pdf.
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Kabir, Muhammad Naveed. "Developing a successful succession model for family-owned businesses." Menomonie, WI : University of Wisconsin--Stout, 2007. http://www.uwstout.edu/lib/thesis/2007/2007kabirm.pdf.
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Van, Wyk Johannes Dawid. "Creating a toolkit to facilitate organisations towards excellence based on the South African Excellence Model." Thesis, Stellenbosch : Stellenbosch University, 2006. http://hdl.handle.net/10019.1/20842.
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Thesis (MBA) -- Stellenbosch University, 2006.ENGLISH ABSTRACT: This study project aims at investigating and selecting the most proficient facilitation tools to propel an organisation towards excellence, based on the theory, principles and practices of the South African Business Excellence Foundation Model (SAEM). It focuses on established and documented processes, models and matrices that can serve as a toolkit for organisations to facilitate excellence through simplification of complex business problems and to provide a visual aid when confronted with every day organisational issues. The study shows that the SAEM is structured model and by using it in conjunction with the various models and matrices it provides a solid foundation for facilitating excellence in business.
AFRIKAANSE OPSOMMING: Hierdie studie identifiseer die modelle en matrikse wat organisasies kan help om 'n vlak van uitmuntendheid te bereik. Die SAEM (South African Excellence Model) word as basis gebruik en die 11 pilare van die SAEM dien as 'n raamwerk vir die ondersoek. Die studie identifiseer slegs die modelle en matrikse wat op deeglike besigheidsbeginsels gegrond is en wat deur erkende navorsers gebruik word om algemene besigheidsprobleme die hoof te bied. Die model en matrikse vereenvoudig die elemente wat vervat is in die SAEM en dien ook as visuele hulpmiddels om sodoende organisasies se strewe na uitmuntendheid te fasiliteer. Die studie toon aan dat die SAEM tesame met die onderskeie modelle en matrikse 'n gestruktueerde benadering bied om organisasies se strewe na uitmuntendheid te fasiliteer.
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Wessels, Heinrich H. "Knowledge based customer relationship management review and scoring model." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52908.
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Thesis (MBA)--Stellenbosch University, 2002.ENGLISH ABSTRACT: Knowledge Based Customer Relationship Management (KB-CRM) is derived from Customer Relationship Management (CRM) and Knowledge Management (KM) that are two crucial components of today's enterprise business models. This report explores the fact that the management of the knowledge in the enterprise and customer relationship management is directly related to the success of the enterprise and attempts to understand the meaning of KB-CRM, what the domains are, and how to diagnose KB-CRM. Based on the research the following definition for KBCRM is derived in the report: To knowledge-enable the enterprise to provide personalised and integrated sales, service and marketing processes to acquire new customers, retain the right existing customers and to grow the relationships with existing customers at every touch point, anytime and anywhere to add value to both the customer and the organisation. The report contains a literature survey of CRM and KM, a discussion of each of the KB-CRM domains (customer, strategy, process, people and technology) and a proposed KB-CRM diagnostic tool, derived from further research, that is applied in a proof on concept environment in the report.
AFRIKAANSE OPSOMMING: Kennis Gebaseerde Klante Verhoudings Bestuur (KG-KVB) is afgelei van Klante Verhoudings Bestuur (KVB) en Kennis Bestuur (KB) wat twee belangrike komponente van vandag se besigheids model uitmaak. In die studie verslag word die feit dat die bestuur van kennis en klante verhoudings in die onderneming direk verwant is aan die sukses van die onderneming behandel en word 'n poging aangewend om die betekenis van KG-KVB te verstaan, wat die domeine daarvan is en hoe KG-KVB gediagnoseer kan word in die onderneming. Gebaseer op 'n literatuur studie word die volgende definisie van KG-KVB in die verslag afgelei: Om die onderneming kennis-bevoegd te maak om persoonlike en geintegreerde verkoops, diens en bemarkings prosesse te verskaf om nuwe klante te kan verwerf, die regte bestaande klante te kan behou en om die verhouding met bestaande en moontlike klante by elke aanrakings punt te groei op enige tyd of enige plek om waarde toe te voeg vir die klant en vir die onderneming. Die studie verslag bestaan uit 'n literatuur studie van KVB en KB, 'n bespreking van die domeine van KG-KVB (die klant, strategie, prosesse, mense en tegnologie) en 'n voorgestelde KG-KVB dianoserings instrument wat afgelei is uit verdere navorsing en toegepas is in 'n "bewys-van-konsep" in die verslag.
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Calitz, P. G. "Die ontwikkeling van 'n vooruitskattings-model vir die voorspelling van verkope." Thesis, Stellenbosch : Stellenbosch University, 1985. http://hdl.handle.net/10019.1/80768.
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Thesis (MBA)--Stellenbosch University, 1985.Aangesien historiese data geredelik beskikbaar was, is 'n kwantitatiewe vooruitskattingsmetode gebruik met die doel om gebeure in die verlede te bestuur. Sodoende kon die onderliggende struktuur van die data beter begryp word en daarom kon 'n model daargestel word om die nodige inligting te verskaf vir bestuursbesluitneming. Die klassieke vermenigvuldigende tydreeks is gebruik om die toekomstige verkope van Stodels Nurseries (Edms.) Bpk. te projekteer. Aangesien die maatskappy se verkope onderhewig is aan hewige seisoenskommelings, is kontantvloeibeplanning van kardinale belang vir die finansiele bestuur van die maatskappy.
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Odendaal, Maghiel Jock. "Business process modelling using model checking and the theory of constraints." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4269.
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Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2010.ENGLISH ABSTRACT: Concurrent and distributed business processes are becoming the norm in many organisations. Current modelling techniques do not address the problems faced by concurrent business processes sufficiently. We showhowmodel checking is applied to business processes to prove behavioural properties to address the aforementioned shortcomings. A method of abstraction is required to construct business process models that can be model checked. In this thesis we show the suitability of the Logical Thinking Process as an abstraction tool. We call the combination of the Logical Thinking Process and model checking the Complexity Alleviation Method (CAM). We apply CAM to two well-known supply chain and manufacturing problems, and insightful results are obtained. This leads us to the conclusion that CAM allows for the quicker modelling of business processes, as well as providing problem-specific and proven solutions in amanner not possible with simulation or other techniques.
AFRIKAANSE OPSOMMING: Gelyklopende en verspreide besigheidsprosesse word ’n alledaagse verskynsel in menigte instansies. Huidige modelleringstegnieke is nie in staat om die probleme geassosieer met gelyklopende besigheidsprosesse aan te spreek nie. Ons wys hoe model model verifikasie (“model checking”) toegepas word op besigheidsprosesse om gedragseienskappe te bewys en sodoende die voorgenoemde tekortkominge aan te spreek. ’nMetode van abstraksie word benodig ombesigheidsprosesmodelle, wat verifieerbaar is, te konstrueer. In hierdie verhandeling word die geskiktheid van die Logiese Denkproses (“the Logical Thinking Process”) as abstraksie gereedskap aangetoon. Ons noem die kombinasie van die Logiese Denkproses en model verifikasie Kompleksiteitsverligtingsmetodologie (CAM). Ons pas CAM op twee welbekende aanbodketting- en vervaardigingsprobleme toe en insiggewende resultate is verkry. Dit lei ons tot die gevolgtrekking dat CAM vinniger konstruering van modelle te weeg bring, sowel as probleem spesifieke en bewysbare oplossings verskaf wat nie moontlik ismet simulasie of ander tegnieke nie.
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Forkmann, Sebastian. "Challenges of change in business-to-business markets." Thesis, University of Manchester, 2013. https://www.research.manchester.ac.uk/portal/en/theses/challenges-of-change-in-businesstobusiness-markets(ef771ed7-8d31-45c8-b8f3-4e17b54dc159).html.
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This dissertation is structured around three original studies that offer unique insights into the challenges of change in business-to-business markets. All three studies share as an important starting point that firms rely on other firms to achieve strategic flexibility in volatile business environments. This means that firms source critical resources from business relationships in order to reduce long-term investments in times of change. From this perspective, firms' competitive advantages cross the boundaries of the firm and are embedded in their business partner networks. Thus, firms' business relationships and networks have become an important locus of organizational change in order to respond to turbulence in firms' business environments. Study one of this dissertation recognizes the importance of supplier relationships as a mechanism to react to changing business environments. The article focuses on the dynamic capabilities that enable firms to structurally reconfigure their supplier portfolios or supply networks in order to access necessary resources. The framework of relationship management capabilities introduced, is structured around three important sub-dimensions: relationship initiation, development, and ending capabilities, which collectively enable a firm to manage the reconfiguration of resource portfolios accessed via supplier relationships. The key implication for management relates to thinking beyond firms' established supply chains in times of change. While to a certain degree change can be absorbed within firms' existing supply chains, there might be a need to be 'agile', i.e. search for other suppliers who are better suited to more efficiently and effectively address such changes affecting firm competitiveness in the long run. While study one highlights the importance of firms' agility in adapting their supply chains in response to changes in their business environment, study two of this dissertation, although with a focus on the demand side of the business model, addresses the managerial challenges associated with such an agile adaptation process. Study two conceptualizes a framework for business model change and provides managers guidance to approach business model redesign. In particular, study two focuses on service business models and introduces the concepts of service infusion and defusion as important processes of business model redesign. The service infusion and defusion framework provides a pragmatic and systematic approach to understanding the nature of the business model change that companies have to manage, as well as linking these changes with knowledge creation and transfer processes. These are shown to be key for successfully managing such a business model redesign. While studies one and two assume strategy and its implementation to be key to a successful response to changes in firms' business environment, study three draws attention to the difficulties of arriving at such an appropriate or fitting response strategy in the first place, given the available information. In particular, this study examines the link between sensing changes in firms' business environments and managerial decision making in the form of strategy choice. Thereby, the study shows that strategy change causes disruptions, which eventually affect firm performance. This effect is compounded with increasing sensitivity to change as well as increasing number of factors that trigger change, and thus impairs the long term benefits of such strategy change. Thus, the effectiveness of strategy or business model changes and their implementation is inevitably contingent on distinguishing key signals from noise that disturb or misguide firms' strategic decisions.
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Goetz, Marieta. "Mobile business models in African rural communities." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/2581.
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Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.Mobile telephone subscription in developing countries has increased by more than 500 percent since 2005, with Africa experiencing the highest growth rate globally. Amongst Africa’s 306.5 million subscribers, recorded in 2008, an unexpectedly high adoption rate of the technology by poor, often illiterate rural communities is observed. Mobile telephony generally provides African rural users access to electronic communication for the first time. Providing access to communication, information and knowledge, mobile phones present a platform for economic and social interaction in rural Africa. The extent of the resulting positive socio-economic impact on the developing world has lead to mobile telephony increasingly being viewed as a potential development tool for the socio-economic upliftment of the rural poor. This thesis is inspired by the potential for value creation to end users of mobile telephony, leading to the proposition that the rapid expansion of mobile telephony in rural Africa can contribute significantly to the sustainability of these communities’ rural livelihoods. For this proposition to be valid, mobile telephony has to provide value beyond being communication tool. It has to provide value in income generating activities by increasing opportunities for access to financial and social capital with mobile business models appropriate to the rural African context. To assess the appropriateness of mobile value offerings, the rural African context was analyzed using the Sustainable Livelihoods Framework. Through multi-level analysis, the challenges and issues that influence the lives of the rural poor were explored and the dominant livelihood strategies in terms of income generating activities were identified. Apart from agricultural income streams, waged labor, migration and micro-entrepreneurial activities provide non-agricultural income streams. Creating an appropriate mobile business ecosystem for rural Africa requires the collaboration of a complex network of actors within a value constellation to co-produce value for the end users. Three conditional factors were identified for mobile telephony and emerging mobile business models to contribute successfully to sustainable livelihoods: adaptation of the technology by providers, user appropriation to make the technology their own and the assimilation of it into their livelihood strategies. These factors were researched for validation through the study of existing literature and reported case studies. It was found that these three conditional factors were unequivocally met. Firstly, the mobile telecommunication industry active in Africa is seen to successfully adapt and innovate solutions that are relevant to African rural communities’ vulnerabilities and livelihood strategies. Secondly, African mobile phone users have successfully adopted and appropriated mobile telephony to create value for themselves in their livelihood strategies, often independent of external interventions. They are claiming ownership of the technology and not merely using it as a communication tool. Thirdly, by assimilating mobile telephony into their livelihood strategies, value-creation within their income generating activities have been made possible. This value creation is impacting users’ social and financial capital positively. This thesis concludes that mobile telephony and emerging mobile business models are contributing to increasing African rural dwellers’ income generating potential, reducing their vulnerability to shocks, and providing them with a voice; thereby contributing to sustainable rural livelihoods.
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Sifunda, Pindiwe. "The development of a business model for the national intellectual property management office." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/974.
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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.ENGLISH ABSTRACT: Many countries recognise the importance of realising economic growth through the exploitation of research outputs culminating from publicly financed institutions. At the forefront of these countries is the United States of America which has seen increased commercialisation efforts made by its universities since the passing of its Intellectual Property (IP) legislation, the Bayh-Dole Act in the 1980s. The Act assigned IP rights to public institutions. Most countries have since followed suit and SA is likewise in the process of adopting similar legislation, namely the Intellectual Property Rights Bill (IPR Bill). The Department of Science and Technology (DST), which is responsible for growing the knowledge base of the country, guided by the National R&D Strategy adopted in 2002, has developed a framework for IP rights emanating from publicly financed research. This will form the basis for IPR legislation, which is currently under review by Parliament. The legislation is similar to that adopted in the USA, with due consideration for local content. It also assigns IP rights emanating from publicly financed research to the recipient entities, that is, public institutions and small businesses. The legislation aims to stimulate inter alia a culture of patenting by public institutions. This has the potential to increase the commercialisation of these research outputs, as evidenced in other countries. The abovementioned legislation refers to the establishment of a national agency, the National IP Management Office (NIPMO), which will have the responsibility of undertaking the administrative function set out in the legislation. This paper investigates a business model, as well as an institutional framework for NIPMO, taking into account the challenges of IP management in SA and abroad. Desktop research was carried out for a better understanding of the status quo in the IP management landscape, both locally and abroad. This was followed by primary research by means of interviews in order to gain insight into the nature of local IP management offices, the challenges they are faced with and also the expectations of the planned National IP Management Office. The literature survey indicated that many countries have come to realise the importance of developing their economies through exploitation of publicly financed research outputs. Most countries have since adopted IPR legislation to enable public research institutions to manage their IP, and commercialise their research outputs. There are still challenges faced by this system, which are similar across countries. These range from the financing required for the management and running of these office, limited capacity, and also traditional mindsets of researchers in putting greater value on publications than on patents. Exploiting the information gathered, an environmental analysis in the form of SWOT and stakeholder analyses was carried out, which culminated in the development of a business model and a governance model. Some of the key recommendations that have been made in this study include the following: NIPMO should follow the proposed business model which outlines the different number of expertise and services that should be provided to ensure the sustainable administering of the IPR legislation. In order to be able to provide a much needed service and be accessible to the institutional technology transfer offices (TTOs), NIPMO should set up provincial offices to better assist the under-capacitated TTOs, as well as institutions without TTOs. As skills are being developed in the area of IP Management, it should be considered to roll-out these regional offices incrementally, starting with areas that are in most need of these services, namely Kwa-Zulu Natal and the Eastern Cape. NIPMO should play a major role in monitoring and evaluating the implementation and the impact of the new legislation on the innovativeness of the country’s research environment.
AFRIKAANSE OPSOMMING: Baie lande besef die belangrikheid van die verwesenliking van ekonomiese groei deur die benutting van navorsingsuitsette wat van staatsgefinansierde instellings afkomstig is. Die Verenigde State van Amerika (VSA) is aan die voorpunt van hierdie lande, met toenemende kommersialisering deur hierdie land se universiteite sedert die wetgewing oor Intellektuele Eiendom (IE) by wyse van die Bayh-Dole-wet in die 1980’s goedgekeur is. Hierdie wet het IE-regte aan regeringsinstellings toegeken. Die meeste lande het hierdie voorbeeld gevolg, en ook Suid-Afrika is tans besig om soortgelyke wetgewing goed te keur, naamlik die Wetsontwerp op Intellektuele Eiendomsregte (IER-wetsontwerp). Die Departement van Wetenskap en Tegnologie (DWT), wat verantwoordelik is vir die uitbreiding van die land se kennisbasis en deur die Nasionale Navorsings- en Ontwikkelingstrategie wat in 2002 goedgekeur is, gerig word, het ’n raamwerk vir IE-regte wat uit staatsgefinansierde navorsing afkomstig is, ontwikkel. Dít sal die grondslag vorm van IER-wetgewing en die IER-wetsontwerp, wat tans deur die Parlement in hersiening geneem word. Die wetgewing stem ooreen met dít wat in die VSA goedgekeur is, en skenk behoorlike oorweging aan plaaslike inhoud. Dit ken ook IE-regte wat uit staatsgefinansierde navorsing afkomstig is, aan die ontvangerentiteite, naamlik staatsinstellings en klein besighede, toe. Die wetgewing is daarop gemik om onder andere ’n kultuur van patentering deur staatsinstellings te stimuleer. Dit bied die moontlikheid van verhoogde kommersialisering van hierdie navorsingsuitsette, soos in ander lande aangetoon. Die bogenoemde wetgewing verwys na die stigting van ’n nasionale agentskap, die Nasionale IE-bestuurskantoor (NIMPO), wat daarvoor verantwoordelik sal wees om die administratiewe funksie, soos in die wetgewing gestipuleer, uit te voer. Hierdie tesis ondersoek ’n sakemodel asook ’n institusionele raamwerk vir NIPMO, wat die uitdagings van IE-bestuur in Suid-Afrika en in die buiteland in aanmerking neem. Literatuur oor die onderwerp is ondersoek om beter begrip van die status quo in die terrein van IE-bestuur, sowel plaaslik as in die buiteland, te verkry. Hierna het primêre navorsing deur middel van onderhoude gevolg, ten einde insig in die aard van plaaslike IE-bestuurskantore, die uitdagings waarvoor hulle te staan kom en ook die verwagtinge van die beplande NIMPO te verkry. Die literatuuroorsig het getoon dat baie lande die belangrikheid van die ontwikkeling van hul ekonomieë deur die benutting van staatsgefinansierde navorsingsuitsette besef. Die meeste lande het intussen IER-wetgewing goedgekeur ten einde staatsnavorsingsinstellings in staat te stel om hul IE te bestuur, en om hul navorsingsuitsette te kommersialiseer. Hierdie stelsel kom steeds voor uitdagings te staan, soos ook die geval in ander lande. Hierdie uitdagings wissel van die finansiering wat nodig is vir die bestuur en werking van hierdie kantore en beperkte kapasiteit tot ’n tradisionele ingesteldheid van navorsers om groter waarde op publikasies as op patente te plaas. Op grond van die inligting wat ingesamel is, is ’n omgewingsontleding in die vorm van SWOT- en belanghebberontledings uitgevoer, wat tot die ontwikkeling van ’n sake- en ’n beheermodel gelei het. Op grond van die ontledings is belangrike aanbevelings gemaak, wat die volgende insluit: NIPMO moet die voorgestelde sakemodel volg, wat die hoeveelheid kundigheid en dienste stipuleer wat nodig is om die volhoubare uitvoering van die IER-wetgewing te verseker. Ten einde in staat te wees om ’n uiters noodsaaklike diens te verskaf en vir die institusionele tegnologie-oordragkantore (TOK’s) toeganklik te wees, moet NIPMO provinsiale kantore stig om TOK’s met ’n lae kapasiteit asook instellings sonder TOK’s beter te kan bystaan. Aangesien vaardighede in die veld van EI-bestuur nog ontwikkel word, moet oorweging daaraan geskenk word om hierdie streekskantore toenemend van stapel te laat loop deur te begin by gebiede wat hierdie dienste die nodigste het, soos Kwa-Zulu Natal en die Oos-Kaap. NIPMO moet ’n belangrike rol in die monitering en evaluering van die implementering en die impak van die nuwe wetgewing op die vernuwende aard van die land se navorsingsomgewing speel.
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Kimmich, Stephen. "Vertical integration, firm boundaries, & business models." Thesis, University of Manchester, 2018. https://www.research.manchester.ac.uk/portal/en/theses/vertical-integration-firm-boundaries--business-models(0435f63a-f472-4a61-8688-7828a88514be).html.
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The goal of this research project is to contribute to a better understanding of the theoretical frameworks that explain firm boundary choices. Although firm boundaries are a broad and heavily researched topic, there is no comprehensive understanding of why companies choose to conduct certain activities themselves while at the same time relying on external partners for other activities. Although some decisions can be understood through Transaction Cost Economics and others can be understood from the Resource-Based-View and other constructs, none of these existing frameworks are able to explain all decisions at all times. Even when combining the frameworks, gaps remain in which a specific choice of a firm cannot be fully understood. In addition to better understanding the strengths, weaknesses, and gaps in the various existing frameworks, this thesis will try to analyze the potential of the emerging business model framework in helping to supply a more complete explanation for the various paths firms take. By comparing four different direct competitors within the automotive safety industry, this research project tries to identify the background and motivations on the various vertical integration decisions made by each of the companies. When comparing the four firms, specific attention was given to identifying polar-type cases in which two firms either made opposite decisions, the same decisions at different points in time, or where a single firm chose to shift their boundaries. By identifying these polar cases and deeply analyzing the environment in which the decisions were made, a better understanding of the gaps and weaknesses in the existing frameworks could be exposed. Ultimately, the business model framework was introduced as offering a potential means of closing these gaps and offering a more holistic explanation of the firmsâ choices. By recognizing that the four firms pursued individual business model designs, the potential for using this new framework to better understand firm boundaries could be explored. Overall, an explanation based on the additional business model framework was successful in helping to better understand some of the strengths and weaknesses of the existing frameworks, and offers a significant opportunity for further research into firm boundaries.
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Kruger-Heckroodt, Noelene. "Developing a framework and model as aids for the construction of a social business contract." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50315.
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Thesis (MBA)--Stellenbosch University, 2005.Some digitised pages may appear illegible due to the condition of the original hard copy.
ENGLISH ABSTRACT This study project has as its main aim the development of a framework and model for the purpose of constructing a new best practice management tool, the Social Business Contract, to align, regulate and control interactive behaviour in the workplace. The tool is presented in its concept phase only and has been developed to address a perceived gap between paperless and actual, enforceable accountability for interactive behaviour on all organisational levels. The aim of the Social Business Contract is to promote corporate social responsibility, which is influenced and shaped by interactive organisational behaviour. In order to establish corporate social responsibility in line. with Good Corporate Governance principles to which the concept of accountability inherently attaches, the core of the Social Business Contract has, as its name implies, a legal character. The overriding consequence of establishing corporate social responsibility through a legal agreement is that top-down and bottom-up accountability is created and endorsed which permeates the organisation on every level. The Social Business Contract is to be an agreement between employer and employee capable of conclusion on either an individual- or a collective basis. To this end the Law of Contract and Labour Law as benchmarked against the Constitution of South Africa are relevant to this study. In developing the framework, called the Social Business Contract Framework or S.B.C.F., a five-element approach was applied. The reason for this approach is that behaviour in the workplace is regarded as the product of interactive forces comprising of psychological, emotional, ethical, social and legal elements. The purpose of the S.B.C.F. is to give structure to the Social Business Contract and to establish the parameters in which it is to function. The S.B.C.F. consists of three tiers relating to the material, functional and procedural aspects around which the Social Business Contract revolves and which also supports the characteristics inherent in and required by law. The purpose of the model that was developed, called the P.L.E.S.E.-Model, is to assess or measure how the elements referred to in the previous paragraph, fit in relation to each other so that an overall profile of the strengths, weaknesses, opportunities and threats relating to organisational interactive behaviour can be constructed. This profile would facilitate the planning of the material content that the Social Business Contract would need to address in order to bring the interactive elements into balance with one another. The Social Business Contract's validity is dependent on obtaining and managing consensus. Due to the relationship of authority that characterises the employment relationship, the Social Business Contract seeks to promote the concepts of bona fides, justice, fairness and equality in order to alleviate the potential conflicts and pressures that may result from the power differential between the parties. It also seeks to place the Psychological Contract on a legal basis, enhance the contract of employment, encourage effective organisational design and promote Good Corporate Governance on a social level. Validation for the S.B.C.F., the P.L.E.S.E.-Model and the concept of the Social Business Contract was sought through fieldwork research.
AFRIKAANSE OPSOMMING: Die hoofdoel van hierdie studie projek, is om In raamwerk en model te ontwikkel vir doeleindes van die konstruksie van In beste-praktyk bestuursinstrument, die Sosiale Besigheidskontrak, ten einde interaktiewe gedrag in die werkplek in ewewig te bring, te reguleer en te beheer. Die instrument word slegs aangebied in konsepfase en was ontwikkel om In bemerkbare gaping tussen papierlose en wesenlike, afdwingbare verantwoordbaarheid, ten opsigte van interaktiewe gedrag op alle organisatoriese vlakke, aan te spreek. Die doel van die Sosiale Besigheidskontrak is om korporatiewe sosiale verantwoordelikheid te bevorder wat beïnvloed en gevorm word deur interaktiewe organisatoriese gedrag. Ten einde korporatiewe sosiale verantwoordelikheid daar te stel, waaraan die verantwoordbaarheidskonsep inherent gekoppel is, het die kern van die Sosiale Besigheidskontrak, soos die naam impliseer, In regskarakter. Die oorheersende gevolg wat voortvloei uit die daarstelling van korporatiewe sosiale verantwoordelikheid deur middel van In regsooreenkoms, is dat In bo-na-onder en onder-na-bo verantwoordbaarheid geskep en onderskryf word wat die organisasie op elke vlak deurdring. Die Sosiale Besigheidskontrak word vooropgestel as In ooreenkoms tussen werkgewer en werknemer wat beide op In individuele en kollektiewe vlak gesluit kan word. As gevolg hiervan is Kontraktereg en Arbeidsreg soos gemeet aan die Konstitusie van Suid-Afrika, relevant to hierdie studie. In Vyf-element benadering is toegepas in die ontwikkeling van die Sosiale Besigheidsraamwerk of S.B.C.F. Die rede vir hierdie benadering is dat gedrag in die werkplek beskou word as die produk van interaktiewe kragte wat bestaan uit sielkundige, emosionele, etiese, sosiale en regselemente. Die doel van die S.B.C.F. is om struktuur aan die Sosiale Besigheidskontrak te verleen en om die parameters waarin dit moet funksioneer, vas te stel. Die S.B.C.F. bestaan uit drie vlakke verwysend na die materiële, funksionele en prosedurele aspekte waarom die Sosiale Besigheidskontrak draai en wat ook die karaktertrekke inherent aan en vereis deur die reg, ondersteun. Die doel van die model wat ontwerp is, genaamd die P.L.E.S.E.-model, is om vas te stelof te meet hoe die elemente waarna verwys is in die vorige paragraaf met mekaar ineenskakel, sodat 'n oorhoofse profiel van die sterktepunte, swakhede, geleenthede en bedreigings met verwysing na organisatoriese interaktiewe gedrag, opgestel kan word. Hierdie profiel sal die beplanning van die materiële inhoud, wat die Sosiale Besigheidskontrak sal moet aanspreek ten einde die interaktiewe gedragselemente te balanseer, vergemaklik. Die geldigheid van die Sosiale Besigheidskontrak hang af van die verkryging en bestuur van konsensus. As gevolg van die outoriteitsverhouding wat kenmerkend is van die indiensnemingsverhouding, poog die Sosiale Besigheidskontrak om die konsepte van bona fides, geregtigheid en gelykheid te bevorder, ten einde die potensiële konflik en druk te verlig wat voortvloei uit die magsdifferensiaal wat tussen die partye bestaan. Dit poog ook om die Sielkundige Kontrak op "n regsbasis te plaas, die indiensnemingskontrak te versterk, organisatoriese ontwerp aan te moedig en Goeie Korporatiewe Bestuur op "n sosiale vlak, te bevorder. Veldnavorsing ter stawing van die S.B.C.F., die P.L.E.S.E.-Model en die konsep van die Sosiale Besigheidskontrak, was onderneem.
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Du, Plessis Lourens. "Developing a business model framework for support services to small- and medium enterprises in the services industry in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/21377.
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Thesis (MBA)--Stellenbosch University, 2012.There is no doubt as to the important role of small businesses in the creation of employment and development of the South African economy. Unfortunately support services for the small business are generally hard to come by and expensive if not sponsored by government, an NGO or corporate entity. For the small business owner who has been operating for a number of years and knows what is required to operate successfully, it is difficult and time consuming to find an affordable solution. This paper aimed to find a business model framework that would bring support services closer to small and medium enterprises (SMEs) in the services industry in South Africa. It must have the capability to relieve an SME of resource-intensive support burdens (administrative and otherwise) and thereby allow an increased focus on its core service-delivery value proposition. Based on systems theory it is safe to say that all entities in the economy are somehow interrelated and exert some influence on each other. It is therefore well within reason to conclude that the output of this research could be beneficial to SMEs on the supply- and demand- side of the service industry. For the purpose of this report, an SME was defined as a company that had the following characteristics: active owner involvement on all levels, a relatively small market share, had a staff complement of between 3 and 50 employees and provided a service (i.e. solving a problem). In creating an appropriate solution, it was important to understand the target audience, the business owner, much better. The data source for this research was the data gathered during the Finscope South Africa Small Business Survey 2010. Underlying the research was a hybrid approach that utilised both quantitative and qualitative methodologies. The data was gathered throughout South Africa by means of a structured questionnaire created by a team of experts. It focused on measuring specific perceptions, attitudes and behaviour of SMEs and SME owners. A multi-sided platform or catalyst showed the most potential for satisfying the need to reduce the barriers between SMEs and service providers. A catalyst has three primary activities – building, stimulating and governing. These activities create and sustain a successful catalytic reaction and partnership. The research provided a wide range of South African SME and owner characteristics that were most beneficial in developing a business model framework.
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Thornton, Sabrina. "Organizational networking in business-to-business markets : construct conceptualization, operationalization and application." Thesis, University of Manchester, 2014. https://www.research.manchester.ac.uk/portal/en/theses/organizational-networking-in-businesstobusiness-marketsconstruct-conceptualization-operationalization-and-application(295c804a-0962-4fd2-bd45-51ad2adcb82e).html.
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This thesis focuses on one key theme, which is to understand the construct of organizational networking behaviors in business-to-business markets. It is concerned with two main issues, which are built into the research program of three empirical studies. The first issue is concerned with a systematic understanding of organizational behaviors in response to the embeddedness and interconnectedness of the network of business relationships that every organization has to deal with. Study 1 of the research program explores the concept termed ‘organizational networking behaviors’. This study adopts an industrial network approach, the central tenet of which is that firms undertake a continuous process of interaction with their important partners in the embedding context of the business network. A multi-informant approach, using semi-structured interviews, was used to collect qualitative data from thirty-one executive managers (in fifteen manufacturing firms in the UK). This study identified information acquisition, opportunity enabling, strong-tie resource mobilization and weak-tie resource mobilization as four types of organizational networking behaviors, which are reflected by their respective sub-types. The resulting conceptualization of organizational networking forms the basis for the operationalization of the construct in Study 2. While Study 1 takes an exploratory qualitative approach, Study 2 deploys a confirmatory quantitative approach since it is necessary to confirm/refute the resulting conceptualization and its types from Study 1. A rigorous scale construction and validation process was followed in this study. The conceptualization of the measurement model was carefully considered based on its theoretical underpinning. A second-order formative measurement structure was conceptualized, which required the employment of a multiple indicators and multiple causes (MIMIC) model for the validation of such a measurement model. A dataset of 603 responses was collected and analyzed to confirm the structure of the four types of organizational networking behaviors, which is in line with the results of Study 1.The second issue that the thesis is concerned with is the influences of such organizational networking efforts, which are examined from a firm’s behavioral perspective. Study 3 examines how organizational networking behaviors serve as the driver of a firm’s customer-oriented, competitor-oriented and relationship-oriented behaviors due to the sensing and seizing aspects of networking. It was also hypothesized that a firm’s customer-oriented, competitor-oriented and relationship-oriented behaviors positively affect firm performance. The test of these hypotheses required survey data collection, which was done through an on-line questionnaire. A dataset of 354 responses was collected from UK managers, whose organizations operate in business-to-business markets in either the manufacturing or services sectors. The use of statistical modeling techniques is similar to that of Study 2. The research results indicate that a firm’s network-oriented behaviors positively impact on the development of customer-oriented and competitor-oriented behaviors. They also foster relationship coordination with its important business partners within the network. In addition, the effective management of the firm’s portfolio of relationships is found to mediate the positive impact of network-oriented behaviors on firm profitability.
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Sun, Yan. "Business-oriented Software Process Improvement based on CMM and CMMI using QFD." Diss., Rolla, Mo. : University of Missouri-Rolla [sic] [Missouri University of Science and Technology], 2008. http://scholarsmine.mst.edu/thesis/pdf/Sun_09007dcc8047a90b.pdf.
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Thesis (Ph. D.)--Missouri University of Science and Technology, 2008.Degree granted by Missouri University of Science and Technology, formerly known as the University of Missouri-Rolla. Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed April 29, 2008) Includes bibliographical references (p. 108-111).
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Simelane, Sabelo. "An investigation into the relationship between business model innovation and the growth of SMEs in Swaziland." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96196.
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Thesis (MBA)--Stellenbosch University, 2014.Small and medium enterprises (SMEs) are an important and growing sector in all economies (Chang & Powell, 1998: 264). SMEs play a significant role in Swaziland‘s economy. TechnoServe assisted a number of start-up and existing SMEs to develop their business plans, thus improving the structure of these SMEs. Although there is limited information available, the trend has been for SMEs in Swaziland to continue to be mediocre performers, and some even resort to shutting down their businesses, thus affecting the economy of the country. TechnoServe is evaluating the performance of the small businesses that have participated in their programmes. The organisation would like to know whether the businesses were changing when there was a need for change. It would also like to know the type of business model innovation (radical or incremental) pursued by the SMEs that have participated in their programme, and further to determine whether there is a relationship between the changes in the business model and the performance of the businesses, which signals the growth of the SMEs. In this study, revenue is the measure of the performance of the business. For this study, the SMEs that have participated in the TechnoServe business planning competition were interviewed. During the interview, information was obtained on the changes that the SMEs had effected in each of the nine business elements that were used in the study. Scores were allocated and ultimately it was determined whether the SME had performed no innovation, incremental innovation or radical innovation. The increase in revenue, which signalled the growth of the SME, was also determined and statistical tools were used to determine the relationship between business model innovation and the growth of SMEs in Swaziland. The concept of business model innovation in the context of SMEs in Swaziland seems strange and determining whether SMEs in Swaziland innovate their business models seems new. Upon completing the interviews with the SMEs, it was discovered that five SMEs had not innovated their business models, eight SMEs had performed incremental innovation and two SMEs had innovated their business models radically. It is worth mentioning that those SMEs that were deemed to have not innovated their business models, had, however, innovated two of the nine elements that were used to determine whether SMEs had innovated their business models. It was discovered that innovating the value proposition and/or the channel increases the chances of SMEs increasing their customer base, in turn increasing their revenue streams. The innovation of the channel was another form of innovation that resulted in the SME that had performed it increasing shareholder value. The SME that had innovated the channel was able to sell the same product to other customer segments as well and not just to its existing segment, thus increasing market share and ultimately shareholder value. Innovating the channel has also resulted in other elements of the business model to be innovated as well. The introduction of a new channel resulted in the SME serving an additional customer segment and the cost structure changed. From this study, it was also discovered that there are links between the business model elements. Innovating one element caused the SMEs to innovate other business model elements. Innovation in the value proposition element of the business model resulted in a number of other elements being innovated as well. The reason why most of the SMEs innovated other elements was that they had innovated the value proposition. This created other opportunities for them, which is understandable given the systemic nature of business. The results of the 15 SMEs indicated that the SMEs that had innovated their business models experienced growth in revenue, which, in this study, is the indicator for the growth of the SMEs. The SMEs that did innovate their business models also experienced an increase in revenue, although this increase was smaller compared to the increase experienced by those SMEs that had innovated their business models. This means that revenue grows even if a business model is not innovated. These SMEs however, were found to have innovated certain elements of their business models incrementally. The change in the net profit for these SMEs was also considered. From the interviews, it was clear that 80 per cent of the SMEs that were considered to have not innovated their business models had experienced no changes in net profit. The rest of the SMEs interviewed, which were mostly SMEs that were considered to have innovated their business models, experienced an increase in net profit. This means that their increase in revenue was at a higher rate compared to the costs incurred by the businesses. Furthermore, regression analysis was done and the correlation coefficient (multiple R) is equal to 0.81, which is close to one. This means that 81 per cent of the variation in revenue changes is explained by the independent variable, which is business model innovation.
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Chavda, Manoj. "Evaluation of a hybrid investment model on the Johannesburg Stock Exchange." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/95622.
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Thesis (MBA)--Stellenbosch University, 2012.The study determined whether an investment model on the Johannesburg Stock Exchange (JSE) incorporating risk, simple rules and simulating a realistic environment could yield statistically significant returns. Further, the study assessed the success of individual trades and profitability compared to a buy-and-hold strategy where funds were switched between shares and a riskless asset. JSE data from 1997 to 2011 were studied using popular technical rules and fundamental indicators integrated into a hybrid investment model. Investments on individual shares were simulated over time and results were analysed by profitability of individual trades and the interaction of technical rules and fundamental data. Parameters were identified that outperformed the All Share Index (ALSI) by 18.6% and exposed the investor to lower risk than the ALSI. Other parameters were also identified that earned a return 137% higher than an ALSI buy-and-hold strategy. However, the identification of a single set of parameters that yielded statistically significant returns at a lower risk than the ALSI, met a priori expectations of outperforming the ALSI and outperformed a buy-and-hold strategy was not identified. Areas of future research included expanding on the technical analysis implemented such as introducing stop-loss rules, and adopting a finer-grained approach to the sectors of companies. Areas to detect further patterns of market inefficiencies were also identified.
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Sax, Christoph. "The Swiss stock market and the business cycle : a generalized dynamic factor model approach /." Luzern : Verl. IFZ-HSW, 2008. http://christophsax.ch/abstract.pdf.
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Tolsma, Mischa. "Dispersal of information into share markets : a stochastic model simulation." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/95665.
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Thesis (MBA)--Stellenbosch University, 2012.This research report examines the dispersal of information into the share market. According to the efficient market hypothesis, the share price always reflects all available information on a company. This information is incorporated into the share price via heterogeneous trader interaction: a transaction between a willing buyer and a willing seller sets the latest share price. Therefore, the dispersal of information is a dynamic process. This process has been modelled with a newly developed micro-economic, stochastic, dynamic model for share price based on trader interaction. The model has been implemented as a Monte Carlo simulation with several supporting metrics to assess simulation results. Extensive Monte Carlo simulations have been performed to validate the model and to examine the dispersal and value of information. Key findings are that trader interaction is a dominant effect in both the dispersal of information and portfolio performance; technical trading, i.e. trading on only past share price information, can be beneficial under certain conditions; technical trading causes the share price to increase significantly compared to rational trading; information is more valuable for fast changing markets and small companies. The findings from Monte Carlo simulation have been compared with sectors of the Johannesburg Stock Exchange and advice is provided with regards to the value of information per sector.
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Kim, Junic. "The platform business model and strategy : a dynamic analysis of the value chain and platform business." Thesis, University of Manchester, 2016. https://www.research.manchester.ac.uk/portal/en/theses/the-platform-business-model-and-strategya-dynamic-analysis-of-the-value-chain-and-platform-business(159ddeb7-5f86-458b-abde-6680df0f987a).html.
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These days, it is hard to discuss innovation and the creative economy without mentioning platforms, which have become core strategy for dominating the market. An accurate understanding of platform business is a key factor in being a successful platform provider, so discussions of platform strategies need to be invigorated, value chains need to be analysed, and theoretical factors need to be seriously considered. Corporations are yearning for new innovations and worry about the absence of an efficient and sustainable growth model. First, this thesis analyses how the value chain and value stream are changed in the platform business model in order to explore value chains and value streams in the two-sided market, which has a distinct group of users on both sides. It proposes three types of platform business strategy which will serve as a frame of reference for analysing the impact of the different value chains on platform businesses. Second, this thesis indicates how a step-by-step business strategy based on the perspective of dynamic approach could be constructed. This research identifies four major stages of platform business (entry stage, growth stage, expansion stage, and maturity stage), and different core elements and strategies exist for each stage. These serve as the conceptual frameworks with which to build a platform business model. The key contributions of this research are as follows. Firstly, the main differences and features of the literature reviewed were suggested with collective action and strategic choice perspectives from different academic approaches. Secondly, this study extends the understanding of the value chain that was the critical strategic element of a corporation in the platform business. Thirdly, this research presents the core elements and strategies for each of the four major growth stages of platform business with the dynamic approach, depending on the distinctive features of the contents and platforms.
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Bethiaume, Kari. "Business impacts of an effective material delivery model within a lean manufacturing system." Online version, 2009. http://www.uwstout.edu/lib/thesis/2009/2009berthiaumek.pdf.
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Jenkins, Karen. "The capitalisation model of Bolivia : assessing the applicability to the South African privatisation process." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52492.
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Thesis (MBA)--Stellenbosch University, 2001.ENGLISH ABSTRACT: The disposal of state assets is proceeding at a very slow pace in South Africa, mainly due to conflicting interests. On the one hand the business community supports privatisation and perceives the hesitance of government as a lack of commitment. On the other hand labour is opposed to privatisation, as to them it is synonymous with an increase in unemployment, will lead to price increases and the discontinuation of the extension of basic services to the poor. Government approaches each privatisation on a case-by-case basis and no definite decision on what should be done with the proceeds from privatisation has been reached. South Africa is currently in a position where it can learn from the models used in other developing countries. This study seeks to explore the unique method of privatisation used in Bolivia, namely capitalisation, and to determine which aspects can be applied in the South African context. Government did not receive the proceeds from the sale of the SOEs; it was reinvested in the enterprise to be used for development and expansion. Government relinquished control as the investor received 50% of the equity and full management control, while the remaining 50% of the equity was distributed to the general population through a private pension fund. In South Africa the state-owned enterprises are in dire need of recapitalisation to meet expansion targets and to remain competitive in the global environment. Even though the government is reluctant to relinquish control it is obvious that this will be inevitable to attract quality foreign investors. It is imperative that the necessary legal and regulatory structures be in place before embarking on the process. Effective regulation is especially important when exclusivity rights are granted to prevent public monopolies from being perpetuated as private monopolies. Involvement of the unions is important in the South African environment and has been formalised through the National Framework Agreement. South Africa is in a position to improve on the method used to distribute benefits to the general population in Bolivia. As in Bolivia, it would be senseless to let the population only benefit on retirement, considering the low life expectancy. The National Empowerment Fund was created to provide the previously disadvantaged access to shares of the privatised state-owned enterprises at a reduced price. The government should consider allocating 50% of the equity instead of the traditional 5 to 15%, to be held in individual portfolio accounts at no cost to individuals. Considering the importance of development in South Africa it is suggested that part of the revenue received from privatisation should be allocated to a fund, which can be used to expand services to the poorer communities and subsidise consumers who are unable to pay for these services. The Bolivian model is no panacea, but contains valuable lessons, which cannot be
AFRIKAANSE OPSOMMING: Die verkoop van staatsbates verloop teen 'n baie stadige tempo in Suid-Afrika, hoofsaaklik as gevolg van botsende belange. Aan die een kant ondersteun die sakegemeenskap privatisering en word die weifeling aan regeringskant beskou as 'n gebrek aan verbondenheid aan die proses. Aan die ander kant is die vakbonde gekant teen privatisering, aangesien dit vir hul 'n toename in werkloosheid simboliseer. Volgens hulle sal dit ook lei tot prysstygings en tot die onderbreking van die uitbreiding van basiese dienste na die behoeftiges. Die regering evalueer elke privatiseringsgeval op 'n individuele grondslag en geen definitiewe besluit is al geneem oor hoe die opbrengste uit privatisering aangewend gaan word nie. Suid-Afrika is tans in 'n posisie om te leer uit die modelle wat in ander ontwikkelende lande toegepas is. Hierdie studie ondersoek die unieke metode van privatisering wat in Bolivia gebruik is, naamlik kapitalisering en probeer vasstel watter aspekte in die Suid-Afrikaanse konteks van toepassing is. Die opbrengste van privatisering het nie na die staatskoffers gegaan nie, maar is herinvesteer in die betrokke staatsondernemings om gebruik te word vir ontwikkeling en uitbreiding. Die regering het beheer opgesê en die belegger het 50% van die aandele ontvang sowel as volle bestuursbeheer, en die oorblywende 50% is aan die algemene bevolking deur middel van 'n private pensioenfonds versprei. In Suid-Afrikaanse staatsondernemings is daar 'n dringende behoefte aan herkapitalisering om ontwikkelingsdoelwitte te bereik en om kompeterend in die globale omgewing te bly. Ten spyte daarvan dat die regering teësinnig is om beheer op te sê, is dit duidelik dat dit onvermydelik sal wees om kwaliteit buitelandse beleggers te lok. Dit is ook noodsaaklik dat die relevante regs- en reguleringstrukture in plek moet wees voordat die proses geïnisieer word. Effektiewe regulering is veral van belang as eksklusiwiteitsregte aan beleggers toegesê word om te verhoed dat staatsmonopolieë in private monopolieë omskep word. Betrokkenheid van die vakbonde is baie belangrik in die Suid-Afrikaanse konteks en is reeds deur die Nasionale Raamwerkooreenkoms geformaliseer. Suid-Afrika is in die posisie om te verbeter op die Boliviaanse metode om voordele na die algemene bevolking te versprei. Soos in Bolivia sal dit sinneloos wees om die bevolking eers by aftrede te laat baatvind as die lae lewensverwagting in ag geneem word. Die National Empowerment Fund is gestig om aan die agtergeblewenes toegang tot aandele in die geprivatiseerde staatsondernemings teen "n verlaagde prys te bied. Die regering kan gerus oorweeg om 50% van die aandele, in plaas van die tradisionele vyf tot 15%, in afsonderlike portefeuljes teen geen koste te plaas. Om die proses van ontwikkeling in Suid-Afrika te steun, word daar voorgestel dat "n gedeelte van die inkomste van privatisering aan "n fonds toegesê word wat gebruik kan word om basiese dienste uit te brei na minderbevoorregtes, en om subsidies te verskaf aan verbruikers wat nie in staat is om vir hierdie dienste te betaal nie. Die Boliviaanse model is geen wonderkuur nie, maar bevat waardevolle lesse wat Suid- Afrika kwalik kan bekostig om te ignoreer.
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Nicolian, Nazareth. "A comprehensive new IT value model : 'the case for Lebanon'." Thesis, University of Portsmouth, 2014. https://researchportal.port.ac.uk/portal/en/theses/a-comprehensive-new-it-value-model(9b4a6bde-c641-46cf-b3cd-c2666d74cdd2).html.
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With over forty institutes of higher education in Lebanon, each offering undergraduate and graduate degrees in Computer Science and IT-related majors, it is surprising and disappointing not to have any academic publications in IT managerial issues. This complete silence may be partly due to the fact that the focus of such programs is more technical than managerial, and partly because the majority of Lebanese universities are “teaching-oriented”, rather than “research-oriented” institutions. One of the major contributions of this thesis is to pioneer IT managerial research in Lebanon and pave the way for future research in this vital area. The main scope of this thesis is to determine how to derive business value from enterprise IS investments, and what conditions maximize that value. While each of the extant theoretical models provides insight on one key aspect of the IT value proposition, what seems missing is a model that combines the salient points from each of various models, and one that incorporates both a process and variance orientation, providing a more comprehensive explanation of the IT value proposition. Therefore, the main contribution of this thesis is development of a comprehensive new IT value model, providing a framework of the processes and factors needed to derive optimal business value from such investments. The new model incorporates salient features of extant IT value models, and is grounded in the data gathered in this thesis. The strength of the new model lies in combining three individual IT value research threads. The first is the RBV research stream, which posit that to derive business value from IS investments, organizations must invest in organizational resources, and must develop individual and organizational IS competencies. The second is the IS process research stream, which evaluates the path that IT investments take from value conception to value creation, and proposes a sequence of phases and activities that must be followed during that investment journey. The third research stream stresses the importance of considering additional contextual factors when engaging IS investments. A review of the extant literature is conducted to develop an initial conceptual framework combining salient features of existing IT value models. Next, using multi-grounded theory and multiple investigative methods, primary data is gathered from thirty-six large Lebanese organizations representing several business sectors. In order to ensure validity and reliability, data is gathered in iterative phases, starting with one-on-one structured interviews with CIOs, followed by a survey and CIO group discussions using the “communities of practice” method, and culminates in one-on-one structured interviews with all other stakeholders involved in the IS value proposition at four of the thirty-six participating organizations using the “deep case study” method. The data is analyzed to determine the key challenges inhibiting the success of IS investments, the key competencies and factors needed to derive business value from such investments, to validate and refine the initial conceptual IT value model, and to ground the attributes of the new model to reflect the Lebanese experience. The thesis concludes by suggesting guidelines for how organizations may develop and nurture the proposed organizational competencies. It also paves the way and suggests possible future research opportunities in Lebanon and beyond.
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Burger, Naomi Magdalena. "A model for the implementation of customer relationship management systems." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50254.
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Thesis (MBA)--Stellenbosch University, 2005.ENGLISH ABSTRACT: Customer relationship management (CRM) is perceived as critical to the longterm success of any organisation, since CRM could be developed into a core competence providing a competitive advantage. Although the importance of CRM is recognised worldwide, most implementations of CRM systems fail to achieve their goals. Trends show that CRM success is still the exception and not the rule. The main objective of this study is to examine the value and characteristics of CRM systems and determine the most common factors that impact on the success of CRM systems implementations. CRM is a business strategy that integrates people, processes and technology, and places the customer at the core of the business. CRM aims to increase business performance and enhance customer value by increasing customer retention, acquisition, satisfaction and loyalty resulting in increased revenue and profitability. The study found that the implementation of CRM systems involves a completely new way of doing business. The major problems experienced in the implementation of CRM systems are identified as change management problems and too much emphasis on technology. The study paints out that technology alone will not guarantee the success of CRM systems implementations, since CRM systems are not so much about technology but more about people and business processes. It is recommended that more emphasis should be placed on cultural and behavioural change in the business environment by focusing on the management of change of the people using CRM systems. A CRM systems implementation model based on previous studies and literature relating to CRM has been developed in the South African context. This model is derived from the Gartner model, the customer management assessment tool and different readiness approaches for CRM systems implementations. The study concludes· with the development of a measuring instrument for the implementation of CRM systems.
AFRIKAANSE OPSOMMING: Die persepsie is dat klienteverhoudingebestuur (KVB) krities tot die langtermyn sukses van enige organisasie is, aangesien KVB ontwikkel kan word in 'n kernvaardigheid wat 'n kompeterende voordeel verskaf. Alhoewel die belangrikheid van KVB wereldwyd erken word, misluk die meeste KVB implementerings om hulle doelwitte te bereik. Tendense toon dat KVB sukses steeds die uitsondering en nie die reel is nie. Die doel van die studie is om die waarde en eienskappe van KVB stelsels te ondersoek en om die mees algemene faktore wat 'n impak op die sukses van KVB stelsels implementerings het, te bepaal. KVB is 'n besigheidstrategie wat mense, prosesse en tegnologie integreer en kliente as die kern van die besigheid beskou. KVB het ten doel om die werkverrigting van die besigheid en die waarde vir die klient te verhoog deur verbetering van die retensie, werwing, tevredenheid en lojaliteit van kliente, wat 'n verhoogde inkomste en winsgewendheid tot gevolg het. Die studie het gevind dat 'n KVB stelsel 'n totale nuwe manier van besigheid behels. Die belangrikste probleme wat met die implementering van KVB stelsels ondervind word, is geidentifiseer as veranderingsbestuursprobleme en te veel klem op tegnologie. Die studie het ook aangetoon dat tegnologie alleen nie die sukses van KVB stelsels implementerings sal waarborg nie, omdat KVB stelsels nie soseer om tegnologie gaan nie, maar meer om mense en besigheidsprosesse. Dit word aanbeveel dat meer klem op kulturele en gedragsveranderinge in die besigheidsomgewing geplaas moet word deur te fokus op die bestuur van verandering van die mense wat KVB stelsels gebruik. 'n KVB stelsels implementeringsmodel gebaseer op vorige KVB verwante studies en literatuur, is in die Suid-Alrikaanse konteks ontwikkel. Hierdie model is afgelei van die Gartner model, die klientebestuur assesseringshulpmiddel en verskillende gereedheidsbenaderinge vir KVB stelsels implementerings. Die studie sluit af met die ontwikkeling van 'n meetinstrument vir die implementering van KVB stelsels.
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Ver, Loren van Themaat Tanye. "A business model development strategy to expand into the bottom of the pyramid population." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6783.
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Thesis (MScEng (Industrial Engineering))--University of Stellenbosch, 2011.ENGLISH ABSTRACT: The Bottom of the Pyramid (BoP) population are those individuals who live under the poverty line. They often do not have easy access to products and services, because the infrastructure to serve them is not in place and most organisations consider the challenges of the BoP overwhelming and unconquerable. The primary objective of this research is to develop a framework that guides an organisation through the design of a business model, which will allow them to expand into the BoP population Organisations face constant pressure to increase their market share and profits, and improve their performance in the current aggressive environment. To retain their competitiveness they have to look at unconventional and alternative markets. By recognising the BoP as a potential emerging market, organisations can increase their market share or enter new markets, thereby creating benefits for organisations and the BoP alike. The reasons why organisations fail when targeting the BoP market are also identified in this research. These reasons include aspects like organisations making assumptions about the BoP, not understanding the BoP, not knowing how to approach the BoP market and being ignorant in designing a business model tailored for the BoP market. This research addresses the difficulties organisations face when they want to target the BoP by developing a framework that allows an organisation to successfully target the BoP population. This framework also fulfils the secondary objective of this research, which is to adhere to the three goals of Sustainable Development: • Fair treatment of all people: Giving all people, regardless of their level in the economic pyramid, equal access to products and services. This is the foundation for social equity. Including the BoP in economic activity by overcoming the constraints the BoP face; • To not degrade the environment through sustainable design; • Economic growth and development to ensure the organisation makes a profit. Four primary research fields – Sustainable Development, Bottom of the Pyramid literature, Business Models and Blue Ocean Strategy – were investigated and then aspects of these fields were merged to form the Business Model Development Strategy. This framework offers a systematic approach for organisations to first analyse and understand all aspects of the BoP and their environment, and then develop a business model that fulfils the core requirements of the BoP. It was found that if organisations want to successfully target the BoP, they have to fulfil the 4 A’s – Acceptability, Awareness, Availability and Affordability – which are the core needs and requirements of the BoP. Using the Business Model Development Strategy as guideline, organisations can design a business model that minimises the risk of failure when they target the BoP, while maintaining the principles of Sustainable Development.
AFRIKAANSE OPSOMMING: Die term Bottom of the Pyramid (BoP) verwys na diegene in die bevolking wie ‘n bestaan voer onder die armoedelyn. Vanweë die feitdat die nodige infrastruktuur nie aan hul behoeftes voldoen nie, en ook dat meeste organisasies hul uitdagings as oorweldigend en selfs onoorkombaar beskou, het die BoP bevolkingdikwelsnietoegang tot sekeredienste en produktenie, Die primêre doel van hierdie navorsingstuk is om ‘n raamwerkte skep wat organisasies deur ‘n unieke ontwerp van ‘n besigheids model sal lei. Hierdie model sal organisasies in staat stel om hul dienste uit te brei en sodoende ook die BoP bevolking te bereik. Organisasies ervaar gedurig druk om hul markaan deel en wins tevergroot en omtefloreer in onstuimigeekonomieseklimaat. Om hul mededingendheid te verseker, moet organisasies hul blik werp na ongewone en alternatiewe markte. Deur die BoP as ‘n potensiële ontluikende mark teerken, kan organisasies hul markaandeel vergroot, of selfs nuwe market betree en in die proses voordele skep vir organisasies sowel as die BoP. Hierdie navorsingstuk sal ook die redes ondersoek waarom organisasieson suksesvol is wanneer hulle die BoP mark betree; hierdie redes sluit in, ondermeer, dat organisasies aannames maak oor die BoP, hierdie mark glad nie verstaan nie, onbekwaam is wanneer hulle die BoP mark betree en nie weet hoe om ‘n besigheidsmodel te ontwerp spesifiek vir die BoP mark nie. Die navorsing vervat in hierdie tesis oorbrug die struikel bloke wat organisasies in die gesig staar wanneer hulle die BoP mark wil betree, deur die ontwerp van ‘n raamwerk wat sulke organisasies in staat stel om die BoP bevolking suksesvol te betree. Hierdie raamwerk voldoen ook aan die sekondêre doel van hierdie navorsingstuk, om die drie uitgangs punte van Volhoubare Ontwikkeling te ondersteun: • Die regverdige behandeling van alle mense: om aan alle mense, ongeag hul posisie binne die ekonomiese piramide, gelyke toegang te gee tot produkte en dienste. Hierdie is die beginsel van sosiale billikheid. Om verder die BoP in te sluit in ekonomiese aktiwiteite deur aan hul behoeftes te voorsien; • Om, deurmiddel van volhoubare ontwerp, geen skade aan die natuurlike omgewing aan te bring nie; • Om ekonomiese groei en ontwikkeling aan te moedig om te verseker dat die organisasie telkens ‘n wins maak Vier primêre navorsings gebiede – Volhoubare Ontwikkeling, ‘Bottom of the Pyramid’ literatuur, Besigheids modelle en ‘Blue Ocean’ Strategie – was ondersoek en bymekaar gebring om die Business Model Development Strategie te ontwikkel. Hierdie raamwerk bied ‘n sistematiese benadering aan organisasies om, eerstens, alle aspekte van die BoP en hul omgewing te analiseer en te verstaan, en omvervolgens ‘n besigheidsmodel te ontwikkel wat aan die kern vereistes van die BoP sal voldoen. Daar is bevind dat, indien organisasies suksesvol die BoP wil betree, hulle aan vier kern vereistes moet voldoen – Aanvaarbaarheid, Bewustheid, Beskikbaarheid en Bekostigbaarheid. Hierdie aspekte vorm die kern benodigdhede en vereistes van die BoP. Deur die Business Model Development Strategie as riglyn te gebruik, kan organisasies ‘n besigheidsmodel ontwerp wat die risiko van mislukking sal minimaliseer wanneer hulle die BoP mark betree, terwyl dit die beginsels van Volhoubare Ontwikkeling ten volle ondersteun.
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Van, Aswegen Marius. "The establishment of an adjustment model for expatriates." Thesis, Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-11102008-125659/.
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Aring, Carmen. "An excellence model for Centocor's remote R & D unit." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/85171.
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Thesis (MBA)--Stellenbosch University, 2005.ENGLISH ABSTRACT: To compete in today’s ”new” economy, Centocor R&D SCH has to attain and maintain a competitive advantage within the global Pharma/biotech industry. With their drive to become a centre of excellence in the fields of fill-finish of biologics and particle characterization, it is important that an analysis of the status quo be done, and that efficient systems and structures are implemented to achieve world class performance. In this project, the approach to business excellence is discussed. Business excellence is more than a simple accumulation of a range of best practices. It can only be achieved by implementing a structured approach towards business performance. This begins with an internal self-assessment; as well as an assessment of the customer/partner needs: these of which are incorporated into the organization’s policies and strategies. Their perceptions are evaluated since these “quality chains” are what ultimately drive a business. The organization must align its culture, processes, inputs, and capabilities with the vision, goals and strategy; and promote and display a mind-set for innovation, and continuous improvement. In this way, the desired business results may be achieved. This is all driven by leadership; and a quality and performance culture; and provides an opportunity to view the organization holistically. The developed model for Centocor R&D SCH is a framework for measuring their business excellence towards achieving performance excellence, and from there a well-paved route for developing the centre of excellence. It is developed on the basis of the European Foundation for Quality Management Model as well as that of the global J&J Process Excellence Competitive Assessment Model; and is supported by the criteria that support those. Strengths are identified, and areas of improvement are viewed as opportunities where the teams can improve on to ensure leadership and excellence in those arenas.
AFRIKAANSE OPSOMMING: Om in vandag se “nuwe” ekonomie mededinge te kan wees, moet Centocor R&D SCH ‘n mededingende voordeel in die globale farmakologiese/biotegnologie industrieë bereik en handhaaf. Met die dryfveer om ‘n sentrum van uitnemendheid in die velde van lyofilisasie and partikel karakterisasie te word, is dit belangrik dat ‘n ontleding oor die status quo gedoen word, en dat doeltreffende stelsels en strukture geïmplementeer word om wereldklas prestasies te behaal. In hierdie projek word die benadering om tot sake-uitnemendheid te vorder, bespreek. Sake-uitnemendheid is meer as net ‘n eenvoudige akkumulaise van ‘n reeks beste praktyke. Dit kan slegs bereik word deur die implementering van ‘n gestruktureerde benadering tot sake resultate. Hierdie proses begin met ‘n interne self-ondersoek, asook ‘n beoordeling van die behoeftes van kliënte en vennote: dit wat in die organisasie se se beleide en strategieë geïnkorporeer is. Hulle persepsies word ge-evalueer want dit is juis hierdie waardekettings wat uiteindelik die sake-onderneming voortstu. Die organisasie moet sy kultuur, prosesse, insette en vermoeëns met die visie, doelwitte en strategie belyn; en ‘n ingesteldheid op innovasie en deurlopende verbetering toon en uitbou. Op so ‘n manier kan die gewensde sake resultate behaal word. Dit word alles beheers deur leierskap en ‘n kultuur van kwaliteit en prestasie, en skep die geleentheid om die organisasie holistoes te benader. Die model wat vir Centocor R&D SCH ontwikkel is, is ‘n raamwerk waarmee hulle hul sake-uitnemendheid kan meet, met die oog om uitmuntende prestasie te lewer, en om van daar af tot ‘n sentrum van uitnemendheid te ontwikkel. Die model is gebasser op die European Foundation for Quality Management Model asook die globale J&J Process Excellence Competitive Assessment Model, en word gedar deur die criteria van daardie modelle. Sterkpunte word geïdentifiseer, en areas vir ontwikkeling word gesien as geleenthede vir die spanne om te verbeter en na leierskap en uitnemendheid in daardie gebied te streef.
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Meyer, Abel Hermanus. "Common values and competitiveness within a corporate culture and performance model." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52167.
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Thesis (MBA)--Stellenbosch University, 2001.ENGLISH ABSTRACT: The utilisation of human capital and its impact on organisational performance must rank as one of the key managerial concerns III South Africa. The message from international competitive studies is clear: corporations become competitive when people and practices change. The global market has exposed the lack of competitive strength and effectiveness of South African corporations. Against this background, managing complex organisations in the private and public sector remains a daunting, pervasive and urgent task. By focusing on issues of organisational behaviour and global competitiveness, the study aims to contribute to the development of competitive (effective) corporations in South Africa. It is important to keep in mind that the present investigation was an exploratory study attempting to add to the body of knowledge about competitiveness. It aimed to enhance existing studies on global competitiveness and organisational effectiveness and open up possibilities for new management strategies and interventions as well as further research. In particular, it builds on previous work on the impact of organisational behaviour on performance. An extremely important development in the study of corporate culture has been proof that that the normative structure (corporate culture) has a significant impact on the performance of an organisation. Because of this impact, corporate culture has to be regarded as one of the key success factors in any corporation. Corporate culture is however no end in itself, but must be regarded as a hermeneutical key (interpretative) to corporate performance. The success of the corporation takes precedence over all other aspects of the organisation, even over its culture. The framework of corporate culture and competitiveness links patterns of behaviour and management practices with underlying assumptions, beliefs and values. It provides a clear description of the integrative mechanisms and dimensions of corporate culture and the way in which they impact on competitiveness. These behavioural factors are key determinants of organisational performance because of the close link between patterns of behaviour and underlying core values and beliefs. The model also defines the elements (people, change, projects, control) that need to be managed, as well as the traits (adaptability and innovation, mission, involvement, consistency) of the culture which determines the performance of the corporation. In terms of the corporate culture and competitiveness framework, the management activity of developing a set of common or core values is therefore a good starting point for any culture intervention strategy aimed at enhancing competitiveness (performance). A shared system of beliefs, values and symbols widely understood by an organisation's members has a positive impact on their ability to reach consensus and carry out coordinated actions. This impact, as well as the nature of the culture of the corporation has to be understood by everybody in the organisation. It also has to assist them in making sense of corporate life in such a manner that it creates opportunities for everyone to impact on the performance of the corporation.
AFRIKAANSE OPSOMMING: Die bestuur van menslike hulpbronne en die impak daarvan op organisatoriese prestasie is een van die kern bestuursvraagstukke in Suid-Afrika. Die internasionale boodskap oor mededingendheid is duidelik. Organisasies se mededingendheid verander wanneer mense en praktyke verander. Oor die algemeen vaar Suid-Afrikaanse organisasies redelik swak in die internasional mark weens 'n gebrek aan kompeterendheid en effektiwiteit. Dit is duidelik dat in hierdie lig, die bestuur van komplekse organisasies 'n uitdagende ontwykende maar dringende uitdaging aan bestuur is. Deur op organisatoriese gedrag en internasionale kompeterendheid te fokus, poog die studie om 'n bydrae te maak tot die ontwikkeling van kompeterende (effektiewe) organisasies in Suid-Afrika. Dit is belangrik om in gedagte te hou dat die studie van ondersoekende aard was en om daardeur verdere insig in kompeterendheid te verkry. Dit poog om by bestaande studies oor internasionale kompeterendheid en organisatoriese doeltreffendheid aan te sluit ten einde nuwe bestuursintervensies en strategië te ontwikkel en terselfdertyd rigting vir verdere navorsing aan te dui. Dit bou in besonder op vorige studies oor die impak van organisatoriese gedrag op doeltreffendheid. 'n Belangrike ontiwkkeling in die studie van korporatiewe kultuur was die bevinding dat die normatiewe struktuur (korporatiewe kultuur) 'n insiggewende impak op die prestasie van organisasies het. As gevolg van hierdie verhouding, moet korporatiewe kultuur as een van die sleutel sukses faktore in enige organisasie beskou word. Korporatiewe kultuur bly egter altyd slegs 'n middel tot die bereiking van doelwitte en nooit as die doel self nie. Dit moet daarom beskou word as 'n hermeneutiese (verklarende) sleutel tot organisatoriese doeltreffendheid. Die prestasie van enige organisasie moet voorkeur geniet bo all ander aspekte van die organisasie, selfs die korporatiewe kultuur. Die raamwerk van korporatiewe kultuur en doeltreffendheid verklaar die interaksie tussen die onderafdelings van kultuur en die organisasie se doeltreffendheid. Die aannames, oortuigings en waardesisteme van 'n organisasie vorm die basis van 'n stel bestuurspraktyke en gedragspatrone. Hierdie gedragspatrone is sleutelfaktore tot organisasie doeltreffendheid as gevolg van die noue verband tussen die gedrag en die onderliggende waardesisteem. Die raamwerk identifiseer die elemente (mense, verandering, projekte en kontrole) as die elemente wat bestuur moet word, sowel as vier meganismes (betrokkenheid, aanpasbaarheid en vernuwing/innovasie, konsekwentheid en doelgerigtheid/rigtingaanwysing) van kultuur wat die doeltreffendheid van die organisasie bepaal. Korporatiewe kultuurintervensie strategië, gemik op prestasieverbetering, behoort in terme van die korporatiewe kultuur en doeltreffendheidsraamwerk by die ontwikkeling van 'n stel gedeelde of kernwaardes te begin. 'n Gedeelde sisteem van oortuiginge, waardes en simbole wat deur alle lede van die organisasie verstaan en aanvaar word, sal 'n sterk en positiewe uitwerking op die vermoë om konsensus en gekoordineerde optrede te bereik, hê. Hierdie uitwerking asook die aard van die kultuur van die organisasie moet deur almal in die organisasie verstaan word. Dit moet hulle ook in staat stel om die organisasie se keuse van prioriteite te verstaan en daardeur geleenthede vir almal te skep om 'n impak op die doeltreffendheid van die organisasie te hê.
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Laasch, Oliver. "Business model change through embedding corporate responsibility-sustainability? : logics, devices, actor networks." Thesis, University of Manchester, 2018. https://www.research.manchester.ac.uk/portal/en/theses/business-model-change-through-embedding-corporate-responsibilitysustainabilitylogics-devices-actor-networks(6826955d-df8f-4428-9bb6-2cb82f2e8519).html.
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'The Company' had introduced 'Being Responsible' a program for the embedding of responsibility-sustainability. Corporate responsibility-sustainability here describes efforts to address entangled cares of responsibility and sustainability. The program showed potential to change the business model, which led to the research problem: 'How can responsibility-sustainability programs change business models?'In this thesis, business models are understood as three dynamically interlinked states: Logics, devices and actor networks. Business model change may happen through the embedding of responsibility-sustainability into any of these states, and through the dynamics between them. Main conceptual lenses are organizational institutionalism and actor-network theory, which are connected through a social constructionist philosophy. Qualitative methods used include an in-depth case study of The Company (104 interviews with 72 interviewees) and thematic analyses of business model descriptions (devices) of FTSE corporations (100 documents).Seven papers study distinct aspects of the research problem: Papers 1 and 2 provide a conceptual basis. Papers 3 and 4 study how the embedding of responsibility-sustainability into the FTSE100s' business model devices changed the logics they described. Papers 5-7 study embedding into The Company's business model actor network. I found how embedding of responsibility-sustainability into the three states of commercial business models happened through three processes: Blending of logics, combination of device elements and translation between actors. Such embedding of responsibility-sustainability led to misalignment and tensions between responsibility-sustainability and the dominant commercial logic. This misalignment in turn fueled the dynamics of change between logics, devices and actor networks. First, this thesis contributes to an emerging literature on the dynamics of business model logics, devices and actor networks. It makes explicit the distinction between these states and illustrates how their dynamics provide novel insight into business model change. Secondly, I showcase how actor-network theory may complement the activity systems study of business models as well as stakeholder thinking in responsibility-sustainability research. Insights into how to use devices to change business models and to embed responsibility-sustainability appear relevant for practitioners.
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Bouwer, Ernst Jooste. "Rationale of the beehive model of organisational renewal for entrenching change and high performance." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53566.
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Thesis (MBA)--Stellenbosch University, 2003.ENGLISH ABSTRACT: The Beehive Model (Figure 1.1) of organisational renewal is a theoretical model and analytical tool, in a honeycomb formation as developed by Nel (2001), which is used to obtain a 'snapshot' of organisational compliance with the application of either best or poor practices associated with seven individual workplace practices within the contemporary economic climate. Each of the seven workplace practices has eight pairs of indicators, in a questionnaire format (Appendix A), used to obtain the 'snapshot' of how an evaluated organisation/department/business unit performs regarding the application of either poor or best practices. The workplace practices, namely Strategy, Change Leadership, Stakeholder Commitment, Pay and Incentives, Talent Creation, Business Disciplines, and Structures, are suggested to be strongly related to and critical for entrenching change and high performance in organisations if best practices are applied correctly as driven by strategy. It is suggested that the application of poor practices within the organisational environment is likely to result in inertia and poor performance. The study project endeavour to determine the rationale behind the Beehive Model of organisational renewal for the entrenchment of change and high performance in organisational culture, as justified by recent academic literature, using a literature review as research design. The correlation of entrenched change and high performance with the application of best practices, and entrenched organisational inertia and poor performance with the application of poor practices, is in both cases assumed to be positive and no attempt is made to empirically test the correlations within this study project. The Beehive Model and the literature reveal a synthesised environment that culturally and structurally integrates workplace practices and questionnaire indicators, reinforcing and causing high performance, and endeavouring to create and explain the following scenario: All employees are enabled and empowered to achieve their maximum capability and potential through formal and informal workplace practices and processes that are integrated throughout the organisation and structured in such a way that makes them clear and simple to understand and easy to use, channels information flow purposefully, encourages and forces active information flow, and delivers relevant and useful information within specific contexts as underpinned by competent employees that are actively involved in the design, implementation, usage and ongoing adjustment of the workplace practices. This encourages contextual business understanding, and commitment to and participation in performance enhancing problem solving through effort that is aligned with strategy. The findings suggest that the Beehive Model's structure and purpose and the associated questionnaire indicators are soundly supported by recent academic theory as well as the limited available empirical research on related topics. It is therefore possible to conclude with a reasonably high level of confidence, as viewed against the backdrop of trends in the literature, that high compliance with the correct and holistic application of best practice, as associated with the seven workplace practices' indicators, is likely to result in the entrenchment of change and high performance within an organisation's culture. The literature reviewed also strongly suggests the industry independence of the effective application of the Beehive Model's questionnaire indicators.
AFRIKAANSE OPSOMMING: Die 'Beehive'-model (Figure 1.1) van organisatoriese vernuwing is 'n teoretiese model en analitiese werktuig, in 'n heuningkoekformaat soos ontwerp deur Nel (2001), wat gebruik word om 'n 'kiekie' te verkry van organisatoriese nakoming ten opsigte van die toepassing van goeie of slegte praktyke binne die kontemporêre ekonomiese klimaat. Elkeen van die sewe werkplekpraktyke het agt pare aanwysers, in 'n vraelysformaat (Aanhangsel A), wat gebruik word om die 'kiekie' te verkry van hoe die geëvalueerde organisasie/afdeling/besigheidseenheid presteer ten opsigte van die toepassing van óf slegte óf goeie praktyke. Daar word te kenne gegee dat die werkplekpraktyke, naamlik Strategie, Veranderingsleierskap, Verbintenis van belanghebbendes, Vergoeding en Aansporing, Talentskepping, Besigheidsdissiplines en Strukture, sterk in verband staan met en kritiek is vir die vaslegging van verandering en hoë prestasie binne organisasies indien goeie praktyke korrek toegepas word soos gedryf deur strategie. Daar word te kenne gegee dat die toepassing van slegte praktyke binne die organisasie-omgewing waarskynlik traagheid en swak prestasie tot gevolg sal hê. Die studieprojek poog om die rasionaal van die 'Beehive'-model van organisasievernuwing vir die vaslegging van verandering en hoë prestasie in die organisasiekultuur te bepaal soos geregverdig deur onlangse akademiese literatuur deur die gebruikmaking van 'n literatuuroorsig as navorsingsontwerp. Daar word aangeneem dat die korrelasie van vasgelegde verandering en hoë prestasie met die toepassing van goeie praktyke, en vasgelegde organisasietraagheid en swak prestasie met die toepassing van swak praktyke in beide gevalle positief is en geen poging word aangewend om die korrelasies empiries te toets as deel van hierdie studieprojek nie. Die 'Beehive'-model en literatuuroorsig toon 'n saamgevoegde omgewing wat kultureel en struktureel die werkplekpraktyke en vraelysaanwysers integreer en daardeur hoë prestasie versterk en veroorsaak, en wat poog om die volgende scenario te skep en te verduidelik: Alle werknemers word in staat gestel (bekwaam) en bemagtig om hul volle vermoë en potensiaal te bereik deur formele en informele werkplekpraktyke en prosesse wat regdeur die organisasie geïntegreer is en wat duidelik en eenvoudig gestruktureer is om dit maklik te maak om te verstaan en te gebruik, informasievloei doelgerig te kanaliseer, aktiewe inligtingsvloei aan te moedig en te forseer, en wat toepaslike en nuttige inligting binne bepaalde verband lewer soos ondersteun deur bekwame werknemers wat aktief betrokke is by die ontwerp, implementering, gebruik en deurlopende aanpassing van die werkplekpraktyke. Dit moedig die kontekstuele begrip van die besigheid, asook verbintenis tot en deelname aan prestasieverhogende probleemoplossing aan deur inspanning wat strategiegerig is. Die bevindings dui daarop dat die 'Beehive'-model se struktuur en doel en die gepaardgaande vraelysaanwysers sterk ondersteun word deur onlangse akademiese teorie asook beperkte beskikbare empiriese navorsing ten opsigte van verwante onderwerpe. Daarom is dit moontlik om met 'n redelike hoë mate van vertroue tot die gevolgtrekking te kom, soos gesien teen die agtergrond van tendense in die literatuur, dat 'n hoë mate van nakoming van die korrekte en holistiese toepassing van goeie praktyke, soos geassosieer met die sewe werkplekpraktykaanwysers, waarskynlik sal lei tot die vaslegging van verandering en hoë prestasie in die kultuur van 'n organisasie. Die literatuuroorsig dui ook redelik sterk op die begryfsonafhanklikheid van die doeltreffende toepassing van die "Beehive'- modelvraelysaanwysers.
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Schmitz, Olaf. "Economic growth and business cycles in a two-sector overlapping-generations model /." Marburg : Tectum-Verl, 2008. http://d-nb.info/98859871X/04.
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Louw, Cornelius Jacobus. "The application of a strategic repositioning model to ensure successful change at Ceres Fruit Juices (Pty) Ltd." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51939.
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Thesis (MBA)--Stellenbosch University, 2000.ENGLISH ABSTRACT: Change is inevitable in today's demanding and changing business world. For an organisation to strategise effectively, it needs a process that is systematic and planned to ensure that the company can compete successfully, please customers and achieve good business and financial performance. The first section of the study focuses on a literature overview with regards to strategic repositioning. A model will be developed that highlight the importance of certain key issues that must be present to ensure an effective and workable strategy. The overview will show that the common mistake that organisations make, is to look only at the external environment, without giving much attention to key internal issues. From the model it will become evident that issues such as the organisational statements, the culture of the organisation, the way change efforts are handlep and what a company does to become world-class, are critical to ensure successful strategic repositioning. The second half of the study focuses on the application of the strategic repositioning model that was developed, to Ceres Fruit Juices (Pty) Ltd. A complete analysis will be done on the organisation statements, as well as an assessment on the culture and how far Ceres Fruit Juices is towards becoming a world-class organisation. From the results it was evident that Ceres Fruit Juices (Pty) Ltd needs to map out all their change activities to ensure the reaching of its strategic objectives.
AFRIKAANSE OPSOMMING: Verandering is onvermydelik in vandag se veeleisende en veranderende besigheidswêreld. Vir 'n organisasie om 'n effektiewe strategie daar te stel, is dit noodsaaklik dat 'n sistematiese en beplande proses gevolg word om te verseker dat 'n maatskappy suksesvol kan meeding, kliënte tevrede kan stel en goeie besigheids- en finansiële resultate kan behaal. Die eerste gedeelte van die studie fokus op 'n literatuur-oorsig rondom strategiese herposisionering. 'n Model sal ontwikkel word wat teenwoordig moet wees om 'n effektiewe en werkbare strategie daar te stel. Die oorsig sal verder uitwys dat die algemene fout wat maatskappye maak, is om slegs na die eksterne omgewing te kyk, sonder om aandag aan kritiese interne aspekte te gee. Vanuit die model sal afgelei word dat aspekte soos organisasie doelstellings, die kultuur van die organisasie, die manier hoe verandering hanteer word en eienskappe wat aanwesig moet wees om op wêreldstandaard te wees, krities is om suksesvolle strategiese herposisionering te verseker. Die tweede helfte van die studie fokus op die toepassing van die strategiese herposisioneringsmodel wat ontwikkel is, op Ceres Fruit Juices (Pty) Ltd. 'n Volledig ontleding sal gedoen word op die organisasie doelstellings, sowel as 'n beoordeling van die kultuur en hoe ver Ceres Fruit Juices Ipty) Ltd op die pad is om 'n wêreldklas onderneming te word. Afleidings wat gemaak is vanuit die resultate, toon duidelik dat die maatskappy 'n volledige plan moet opstel vir hulle verandering aktiwiteite om te verseker dat daar by die strategiese doelwitte uitgekom word.
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Muller, Dirk D. (Dirk Dieter). "Development of a synergy audit model for sustainability of horizontal airline alliances." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53362.
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Thesis (PhD)--Stellenbosch University, 2003.ENGLISH ABSTRACT: For more than a decade there has been an economic need to mitigate the negative effects of the air transport industry's innate sensitivity to cyclical developments as well as the effects of its inherent lack of substantial profits. The past 20 years were additionally marked by a change in policy that prompted various countries to liberalise and privatise their civil passenger air transportation industry. At the same time, airlines' business ambitions became more global, tapping into markets beyond countries' or continents' main gateways. All three aspects started to change the pattern of airline competition and required new business models. Key features of airlines' novel business models are geographic expansion and thus market development. Global expansion strategies and market development activities in passenger air transportation are, however, not easily and fluidly executable. The airline industry is, to some extent, still nationally regulated, thus impeding passenger airlines from fully participating in the global market-scene and from freely entering promising geographies. Concomitantly, the competitive landscape in which scheduled passenger airlines operate changed drastically, with travel value chains occasionally undergoing revolutionary transformations on both the supply and the demand side. Finally, the air transport service reveals several peculiarities that impact its production, distribution and consummation. These characteristics have inspired the execution of novel forms of competitive strategies that are described and critically discussed in this dissertation. Within this context, a main root cause for passenger airline partnerships appears to be its continued regulation and the circumvention thereof through the horizontal joining of forces, thus emulating concentration tendencies that have long been a fixture in other globalising industries. Consequently, horizontal interairline partnerships were induced and identified as a key competitive device with which to weather the challenges of the new air transport rivalry structures, the increasingly deregulated environment, and the impediments of sustained market regulation. All major airlines are now involved in some type of horizontal collaboration. The spectrum of these linkages is wide and ranges from loose, unattached, operative agreements to long-term, far-reaching, strategic ones, the most salient forms and instruments of which are thoroughly scrutinised in this dissertation. This dissertation additionally presents the general core inducing economic drivers of carrier interrelationship, which are cost reduction, revenue generation and corporate power considerations. While these aspects offer a multitude of possible partnership forms and instruments, the bulk of airline linkages, however, is presently constituted of joint revenue generation and, consequently, jointly pursued marketing and market expansion goals. In view of these causes, the present dissertation engages in a profound discussion of the rationales behind interairline partnerships, their likely evolution and effects on management practice. Essentially, the key importance of airline partnerships in meeting basic economic imperatives on the one hand, while circumventing persistent regulation on the other, questions the sustainability of incumbent carriers' current business models. There are clear indications that a structured sequence of events in establishing interairline linkages is a key success factor for horizontal airline partnerships. However, the empirical examination of contemporary partnerships' governance structures and managerial practice strongly points to a lack of ample tools with which to establish airline partnerships, select the appropriate match between alliance goals and intensity, and govern alliances during their entire life-cycles. This drawback seems particularly unacceptable in view of the urgent requirement for more appropriate managerial practice in today's discontinuous air transport business environment, and speaks loudly of the need for a framework with which to enhance airline partnership output. Most ideally, a coherent, structured sequence of events should be followed in partnership formation, organisational set-up and management in order to bring an alliance to fruition. On this basis, the establishment of a collaboration governance organisation, adequately mirroring the specific partnership type and meeting the specific demands of all partners involved, is equally identified and described as a fundamental success driver in this dissertation. Further structural, organisational and functional issues thereafter need to be considered in order to transform the joint business venture of two horizontally allied carriers into a venture for mutual success. The most essential of these are introduced in this dissertation. Synergy plays a central role in this context. Synergy, as the overreaching intention and result of working together towards a common goal, must be anchored as a prime objective of all forms of partnership activities. Synergy through interfirm linkages can be derived from various collaborative areas and is greatly influenced by both internal and external factors. One gauge for synergy, in particular for the transformation of synergy potentials into synergy effects, is partnership intensity. The measurement of partnership intensity can be used to perpetually monitor the benefits of partnership activities. At the same time, inconsistent or uneven partnership intensity can indicate the existence of dissynergies or frailties in the alliance. The underlying theories of collaborative synergy generation, its main drivers and impediments, with particular reference to horizontal partnerships of scheduled passenger airlines, are explored in this dissertation. In recognition of the theoretical and practical background of airline partnerships and the acknowledged problems associated with their establishment and operation, the present dissertation proposes a novel model dynamically supporting the quest for synergy in airline interrelationships. Incorporating the goals of synergy generation and its continual measurement in interairline partnerships, the synergy audit is designed as a dynamic managerial tool. The synergy audit functions as a recurring device for unleashing all the positive partnership benefits of collaborative scope and width. It aids airline alliance management in transforming the desired benefits of partnership activities - synergy potentials - into real, tangible synergy effects during the entire partnership life cycle. The tool A.PIE (Airline Partnership Intensity Evaluator) supports the synergy audit and, which idiosyncratic to the airline industry, multidimensionally applies the deduced relationship of partnership intensity and synergy to the most salient partnership areas and functions. The present dissertation shapes understanding of the true drivers and complexities of today's airline partnerships. It proposes a circular, multidimensional and dynamic model, thus attempting to enhance the set-up, performance and output of horizontal airline collaboration. From this point of view it endeavours to fill the gap identified in contemporary airline partnership management and practice.
AFRIKAANSE OPSOMMING: Sien asb volteks vir opsomming
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Williams, June C. "A retrospective view of the South African excellence model." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/783.
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Thesis (MBA (Business Management))--Stellenbosch University, 2008.Traditionally, organisational performance and efficiency measurements have been focused on cost containment. Today, however, performance measurement systems of world-class organisations are tailored to drive manufacturing and service business excellence. Quality is crucial for gaining a competitive advantage internationally. Quality award programmes promote quality awareness, recognise the quality achievements of companies and provide a platform for sharing successful quality management initiatives. Quality award frameworks form the foundation for developing business excellence models. Business excellence models are based on the premise that customer satisfaction, people (employee) satisfaction and impact on society are all achieved through leadership driving the policy and strategy, the people management, resources and processes, leading ultimately to excellence in business results. In this paper five of the most prominent international business excellence models are discussed. The success stories of companies that have implemented these models are looked at and the South African Excellence Model is compared with these five international models. The aim of the study is to analyse the South African Business Excellence Model as compared to international models such as the Deming Prize, the MBNQA, the EFQM, the AQA and the SQA. Case studies of two companies, Combine Cargo and Daimler Chrysler, are analysed with the aim of determining the shortcomings of the SAEM and the effects of the SAEM on business practices. Conclusions are drawn based on the experiences of these businesses, in order to verify the shortcomings and the effects of the SAEM. Lastly, the reasons for the failure of the SAEF and the SAEM are investigated and recommendations and guidelines are given for the revival of the SAEM and the promotion of quality in South Africa.
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Van, Eeden Joubert. "A generic business model and management information system for quick ERP implementation in a project-driven SME." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52640.
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Thesis (MScEng)--University of Stellenbosch, 2002.ENGLISH ABSTRACT: A demand exists in SMEs to implement an ERP system to provide intime transaction and management information to the employees and management respectively. The reason for this study developed from problems experienced in the past with ERP implementations. As a first step, a generic business model for project management in an SME was developed. This business model is based mainly on the PMBOK. Experienced project management consultants provided inputs for the business model. CAE accepted the business model after a few reviews. The business model was implemented in CAE and the employees trained to perform their daily tasks on Omuzik by using the processes suggested by the business model. The five main processes in the project management business model are Initiating, Planning, Executing, Controlling and Closing. The model is complete with inputs to the processes and the resulting outputs from them. The business model was implemented on Omuzik, and comments were included with every business process. Reports for project management were developed to provide in the information requirements of the project managers. The reports developed and deployed aim at providing detail and summary information to assist project managers in performing project control. The reports were developed and implemented and are currently used by the CAE project managers. The project management business model and reports fit into the bigger project for the complete enterprise with great success. The bigger project has completed the templates and is ready for the first fast implementation where the methodology will be tested.
AFRIKAANSE OPSOMMING: 'n Behoefte bestaan by kleinsakeondernemings om ERP-stelsels te implementeer om in hulle intydse inligtingsbehoeftes vir transaksieinligting aan werknemers en bestuursinligting aan bestuur te voorsien. Die rede vir hierdie studie het ontwikkel uit die probleme wat in die verlede met ERP-implementerings ondervind is. As 'n eerste stap is 'n generiese besigheidsmodel vir projekbestuur in 'n kleinsakeonderneming ontwikkel. Die besigheidsmodel is hoofsaaklik op die PMBOK gebaseer. Ervare projekbestuur konsultante het insette gelewer vir die besigheidsmodel. CAE het die besigheidsmodel ná 'n paar hersienings aanvaar. Die besigheidsmodel is geïmplementeer, en die werknemers is opgelei om in hulle daaglikse werk Omuzik vir die voorgestelde besigheidsmodelprosesse te gebruik. Die vyf hoofprosesse in die projekbestuur-besigheidsmodel is Inisiasie, Beplanning, Uitvoer, Beheer en Afsluiting. Die model is afgehandel met insette vir die prosesse en die resulterende uitsette daarvan. Die besigheidsmodel is op Omuzik geïmplementeer, en kommentaar is by elke proses ingesluit. Verslae vir projekbestuur is ontwikkel om in die inligtingsbehoeftes van die projekbestuurder te voorsien. Daar word beoog om met die verslae omvattende en samevattende inligting te voorsien aan projekbestuurders om projekbeheer te kan uitoefen. Die verslae is ontwikkel en geïmplementeer en word deur CAE-projekbestuurders gebruik. Die projekbestuur-besigheidsmodel en verslae pas met sukses in by die groter projek vir die totale onderneming. Die groter projek is in die proses om die model te verpak vir die eerste loodsprojek.