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Dissertations / Theses on the topic 'Business Logics'
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1
Sandberg, Robert. "Corporate consulting for customer solutions : bridging diverging business logics." Doctoral thesis, Stockholm : Economic Research Institute, Stockholm School of Economics [Ekonomiska forskningsinstitutet vid Handelshögsk.] (EFI), 2003. http://www.hhs.se/efi/summary/617.htm.
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Cassel, Josefine, and Fredriksson Anna. "The Logic Behind Business Incubation for Creative and Technology-Based Startups : A Study of the Support Provided By Business Incubators to Startups With Different Business Logics." Thesis, Umeå universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185287.
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Small businesses are an important part of innovation, competitiveness and economic development. Support systems such as business incubators have emerged with the purpose of helping these startups develop. The startups which are in focus in this thesis operate in different industries, in technology-based industries where commercialization and growth is in focus, to creative industries which focus on developing individual talent and creativity. The characteristics and core of the businesses differ, giving them different business logics by which the startups operate. The business logic leads the startups to face different challenges, which the thesis considers to regard liabilities of smallness, liabilities of newness and liabilities of uniqueness as well as organizing. These variations give the startups differences in how they operate and hence, also a need for different types of support given by business incubators. Business incubator support is in the thesis categorized into three components of Networks, Infrastructure and Business Services, as suggested in a triad model of Carvalho & Galina (2015). As varying business logics makes a difference on what type of value startups produce, it is important to study the relationship between these logics and the support provided by an incubator. It is important in order to understand how incubators can adapt their support more effectively to help entrepreneurs overcome their challenges. The thesis purpose is to broaden the understanding of how business logics and challenges of startups adhere to the industry they are in, and how the support given by business incubators can help the businesses to overcome challenges associated with these business logics. The research design was qualitative, and data was collected by performing six semi-structured interviews with entrepreneurs within creative and technology-based industries, enrolled at business incubators with these specializations. The study results in a proposed model, giving extension to the original triad model by Carvalho & Galina (2015). In the proposed model, new dimensions of the support system as well as the nature of the startups’ business logics, and challenges are addressed. The proposed model and the study’s results may act as a guiding framework for future research in the field, aiming to gain a better understanding of the reality of startups with different business logics.
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Laasch, Oliver. "Business model change through embedding corporate responsibility-sustainability? : logics, devices, actor networks." Thesis, University of Manchester, 2018. https://www.research.manchester.ac.uk/portal/en/theses/business-model-change-through-embedding-corporate-responsibilitysustainabilitylogics-devices-actor-networks(6826955d-df8f-4428-9bb6-2cb82f2e8519).html.
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'The Company' had introduced 'Being Responsible' a program for the embedding of responsibility-sustainability. Corporate responsibility-sustainability here describes efforts to address entangled cares of responsibility and sustainability. The program showed potential to change the business model, which led to the research problem: 'How can responsibility-sustainability programs change business models?'In this thesis, business models are understood as three dynamically interlinked states: Logics, devices and actor networks. Business model change may happen through the embedding of responsibility-sustainability into any of these states, and through the dynamics between them. Main conceptual lenses are organizational institutionalism and actor-network theory, which are connected through a social constructionist philosophy. Qualitative methods used include an in-depth case study of The Company (104 interviews with 72 interviewees) and thematic analyses of business model descriptions (devices) of FTSE corporations (100 documents).Seven papers study distinct aspects of the research problem: Papers 1 and 2 provide a conceptual basis. Papers 3 and 4 study how the embedding of responsibility-sustainability into the FTSE100s' business model devices changed the logics they described. Papers 5-7 study embedding into The Company's business model actor network. I found how embedding of responsibility-sustainability into the three states of commercial business models happened through three processes: Blending of logics, combination of device elements and translation between actors. Such embedding of responsibility-sustainability led to misalignment and tensions between responsibility-sustainability and the dominant commercial logic. This misalignment in turn fueled the dynamics of change between logics, devices and actor networks. First, this thesis contributes to an emerging literature on the dynamics of business model logics, devices and actor networks. It makes explicit the distinction between these states and illustrates how their dynamics provide novel insight into business model change. Secondly, I showcase how actor-network theory may complement the activity systems study of business models as well as stakeholder thinking in responsibility-sustainability research. Insights into how to use devices to change business models and to embed responsibility-sustainability appear relevant for practitioners.
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Moss, Cowan Amanda. "Sea change : a sensemaking perspective on competing institutional logics." Thesis, University of Oxford, 2013. http://ora.ox.ac.uk/objects/uuid:9908f689-1de6-4562-9795-61cd00626d6d.
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In recent years, institutional theorists have been increasingly interested in institutional change, seeking to understand the contextual factors and agents responsible for alterations to existing institutional arrangements. Institutional theory’s historical focus on isomorphism has made it challenging to account for actors’ motivations to pursue change projects. It is generally believed, though, that agents are mobilized through exposure to multiple institutional logics. Recently, scholars have begun to recognize that competition among multiple logics may not quickly produce a ‘winning logic’; rather, such logics may co-exist for prolonged periods in a context of ‘institutional complexity’. The turn toward institutional complexity reveals that preoccupation with the ‘paradox of embedded agency’ has left the development of change projects themselves under-theorized: What happens when organizational actors must interpret puzzling institutional contexts and generate alternatives? In seeking to understand organizational actors’ efforts to cope with conflicting logics in a context of scientific uncertainty, this study aligns with this growing interest in institutional complexity. Drawing on concepts from sensemaking theory, this research illuminates how actors with divergent interests, enacting their organizational roles, cope with competing logics and interact around a change project that emerges as a result of their efforts at coping. It thus contributes to institutionalist understandings of institutional complexity and change and adds to an emerging body of research linking institutional theory and sensemaking. The empirical setting for this single-case study is the ‘sustainable seafood’ discourse that began in the early 1990s when the cod collapsed off North America’s eastern seaboard. Prolonged scientific uncertainty regarding the collapse made generation of preferred alternatives problematic; this resulted in lengthy sensemaking efforts by multiple stakeholder groups, drawing on different institutional logics to produce divergent and competing interpretations and action scripts. Tracing the evolution of this discourse through documents, observations, and interviews empirically reveals processes of interrelated sensemaking, and further, exposes sensegivers as bricoleurs who use institutional elements creatively to affect the sensemaking of others.
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Han, Yi. "Institutional Logics, Extended Rationality, and the Effects of Military Background of Business Leaders." Diss., The University of Arizona, 2008. http://hdl.handle.net/10150/195973.
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This is a theoretical and empirical study of leadership. Although sociologists have contributed important theories and research on authority and power, there is not yet a developed leadership theory in sociology. On the other hand, leadership studies in other disciplines are not satisfying, and they will not be satisfying in the foreseeable future if they adhere to their basic theoretical orientations, e.g. focusing on leadership personal traits and characteristics. I elaborate the important sociological theories that can be used in the study of leadership. I also intend to link sociological theories of leadership to social background analysis. The social backgrounds considered are family status, education, religion, military service, and more. Particular attention is paid to military background and its impact on business, because military has always been such an important social phenomenon but the theories of it have been controversial.The study of leadership inevitably involves both individuals and their groups. With evidence obtained from different data sources on leaders and on business organizations, I studied the impact of military social background of business leaders. This research unpacks the rise of business leaders with military experience in the late 20th century, using a database on the 20th century Great American Business Leaders. This research also measures the organizational performance of these leaders, incorporating information from Standard & Poor's Compustat database. Statistical techniques like logistic regressions and hierarchical linear models are used in the analysis to test various effects on personal and organizational performance. I found that military experience does not help a business leader in aspects like time taken to become a CEO and time to be a CEO, but it does help organizational performance as measured by profitability. Both rank and number of years in the military contribute to profitability. I also found that ex-military business leaders differ from non-military business leaders in certain organizational behaviors, e.g. they are less likely to downsize the organizations.The theory of institutional logics and social background analysis were combined in this study. I also attempted to link institutional logics with theories of rationality. From the idea of institutional leadership and inter-institutional relationship, I suggested a theory of extended rationality.
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Ruus, Daniel, and Andreas Askmark. "Non-family CEOs in family firms - A Clash of Logics? : A study on how different logics and perceptions of professionalism shape expectations and affect relationships." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-27371.
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In the near future several Swedish family firms will face a need for succession. Many times there is no available successor within the family firm. Hiring a non-family CEO (NFC) is thus a solution to keep the firm within the family. Using a multiple case study with 6 participating family firms, we have identified how clashing logics between family business owners and NFCs, on the role of the NFC, influence their expectations and relationships. Clashing logics were often a source of disagreements and conflicts, leading to failure in the owner-NFC relationship. Furthermore, we have identified that the two parties often perceived the non-family CEO to offer more professional management which was a motive why family firms in this study hired NFCs. This perceived professionalism was also a reason for conflicting expectations. Adding to previous studies we also identified a series of influencing factors impacting the family business owner-NFC relationship. To conclude this study provides new insights for further research and practical recommendations for family firms in the process of hiring NFCs.
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Cullen, P. G. "Living with conflicting institutional logics : the case of UK and US research-led business schools." Thesis, University of Cambridge, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.598206.
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This thesis explores the concept that research-led business schools in the UK and USA constitute organizational fields that are characterised by conflicting institutional logics. This conflict is derived from attempts to reconcile the professional logic of academic demands and the market logic of practitioner demands on business schools. The theoretical framework builds on contributions to the study of institutions offered by institutional theory. In particular, it draws on both ‘old’ and ‘new’ intuitionalism to utilise the analytic concept of conflicting institutional logics in a ‘comprehensive’ institutional approach. Furthermore, following institutional theory’s emphasis on the explanatory potential of historical research, the conflict between the professional and market logics is explored in its historical context in order to show that conflicting logics have been embedded in the UK and US fields since their inception. The empirical chapters examine the impact of conflicting institutional logics on an important set of actors in the UK and USA business school fields: faculty members. The empirical material is based on a programme of 95 interviews conducted with faculty members in four research-based business schools, two in the UK and two in the USA. The first empirical chapter establishes that a conflict between the demands of the academic community and practitioners is experienced strongly by faculty members The second and third chapters analyse and interpret the responses of faculty members in the UK and USA to the pressures of their institutional environment. These responses are then compared and contrasted. The thesis concludes that a solution to the institutionally embedded conflict between the professional and market logics is not viable within the current configuration of the UK and US fields, and suggestions are made for ways in which they can move beyond the limitations of their current framework.
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Koch, Bradley James. "Socialism with Chinese characteristics: The interaction of institutional logics and organizational forms." Diss., The University of Arizona, 2004. http://hdl.handle.net/10150/290036.
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This dissertation develops a local-global theoretical perspective based on principles from cultural-cognitive institutional theory. Within this framework, the primary focus is the social construction of institutional logics and organizational forms in Sichuan, China's broader global environment. Institutional logics are defined as the taken-for-granted organizing principles that shape strategic action. It is asserted that these logics interact and become embedded in organizational forms centered on ownership structure and core technologies. During the fall of 2002, over one hundred interviews were conducted at the furniture, food processing, and pharmaceutical trade fairs in Chengdu. This data was used to examine China's societal logics in the context of the furniture industry and Chinese firms' diversification strategy. In addition, a case study of a textile firm is used to explore how China's societal logics have changed since the economic reforms began in the 1970s. Finally, correspondence analysis is used to map out the relationships between the institutional logics and the organizational forms.
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Presley, Stephen P. "How leaders engage in complexity leadership| Do action-logics make a difference?" Thesis, Fielding Graduate University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3611483.
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Complexity leadership theory (CLT) (Uhl-Bien, Marion and McKelvey , 2007; Uhl-Bien & Marion, 2009) represents a 21st century transcend and include theory of leadership. This study examined how seven senior managers and leaders working in complex environments engaged in CLT at work, and whether action-logics (Torbert and Associates, 2004) made a difference in how they did so. Participants spanned three action-logics: expert, achiever, and individualist.
Data collection for this qualitative study was based on a moderately structured interview protocol developed around the seven primary theoretical components (called "CLT Areas") of the adaptive leadership function presented in Uhl-Bien and Marion, 2009. The interview protocol embodied a language translation from the more abstract academic language of CLT to the idiolect of participants. Individual interviews lasted about two hours. Each participant also completed an action-logic instrument (Leadership Development Profile).
The primary study finding is a novel methodology for determining the degree to which participants were engaging in CLT. Existing definitions of CLT Areas as shown in Uhl-Bien, Marion, and McKelvey (2007) and Uhl-Bien and Marion (2009) were expanded via the development of elements comprising each CLT Area. Further, metrics were developed for each element that generated numerical scoring from interview text, providing a means for quantitative analysis to compare differences among participants. Data for three of the seven CLT Areas were analyzed.
In addition to the primary methodology finding, data findings guided by the CLT Scoring Framework showed evidence that all participants were engaged in CLT, but in different ways. Moreover, patterns of scoring differences emerged across action-logics, suggesting that action-logics were impacting the way these leaders engaged in CLT.
This study represents an early step in the integration of two theories - complexity leadership and action-logic - both of which appear to be related to 21st century environments. The study concludes with a recommendation for how to further integrate these theories in a way that could lead to considerable expansions of both. Of particular interest is the potential to deepen understanding of the role systems thinking plays in regards to action-logics.
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Schein, Steven. "The ecological world views and post-conventional action logics of global sustainability leaders." Thesis, Fielding Graduate University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3627453.
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This is an empirical study of ecological worldviews and action logics of global sustainability leaders. Although a body of research has emerged in recent years focused on corporate sustainability practices at the organizational level, the literature has paid less attention to corporate sustainability at the individual level. As a result, little is known about the deeper psychological motivations of sustainability leaders and how these motivations may influence their behavior and effectiveness as change agents.
This study was based on theoretical insights from several social science disciplines including ecopsychology, integral ecology, environmental sociology, and developmental psychology. Drawing on interviews with 65 leaders in more than 50 multinational corporations, NGOs, and consultancies, the study presents three major propositions that illuminate specific ways that ecological worldviews and action logics are developed and expressed by sustainability leaders. Specific findings include five experiences that shape ecological worldviews over the lifespan and six ways that post-conventional action logics are expressed by sustainability leaders. Findings also include how the complexity of sustainability is driving highly collaborative approaches to leadership. Insights from this research can be integrated into leadership development programs in a wide range of public and private institutions and will be of interest to a range of sustainability scholars, social science researchers, sustainability executives, and social entrepreneurs.
Key Words: Sustainability leader, ecological worldviews, action logics, ecopsychology, developmental theory, new ecological paradigm, ecological self, corporate sustainability.
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Nordin, Fredrik. "Externalising services : walking a tightrope between industrial and service logics." Doctoral thesis, Handelshögskolan i Stockholm, Management av Innovation och Produktion (T), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-526.
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The externalisation of services and the adoption of service logic are topics that have received increasing attention recently, both among academics and practitioners. Whereas the adoption of service logic is associated with approaching the customer through various sorts of services and solutions, the externalisation essentially means leaving part of the customer interface to an external firm. However, empirical research focusing on such externalisation projects is lacking. This thesis addresses this gap by exploring problems encountered during the externalisation of basic product services at an industrial firm that is also adopting service logic. The thesis integrates several cross-sectional, retrospective, and longitudinal case studies. The studies were conducted at different point in time over more than three years at SysCo – the fictitious name of an industrial firm adopting service logic and externalising basic services, and also the employer of the author of this thesis at the time of the study and many years before. The thesis consists of five papers and an integrated synthesis, discussion and extension. One conclusion of the research is that unless the change approach and the problems encountered during the externalisation are taken seriously, the externalisation may be difficult to effectuate. A fundamental reason for this is that the simultaneous and complex adoption of service logic influences the externalisation and makes it more difficult to plan and carry out in a linear and top-down manner. The thesis contributes with knowledge about externalisation problems and their sources. Externalising services may be likened with walking a tightrope between industrial and service logics. The thesis contains advice that may guide managers responsible for such balancing acts.Diss. Stockholm : Handelshögskolan, 2005
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Hutchings, Alexander, and Robin Vree. "Institutional Logics in Continuous Improvement : A study of nurses’ involvement in healthcare change." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35735.
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Problem: Continuous improvement is important in modern healthcare to control increasing costs and fulfil the demand for higher quality. This requires interdisciplinary collaboration between healthcare professionals. However, these professions are seeking to maintain and improve their social status through a ‘professional project’. There are existing professional barriers based on historical privileges and boundaries, leading to nurses holding lower status. The extent to which this motivates medical professionals and nurses in particular to be involved in continuous improvement is unclear. Is it that nurses are driven to become involved in continuous improvement by their ‘professional project’, and is there any evidence that involvement in continuous improvement benefits their status? Purpose: This thesis explores (a) the effect that the ‘professional project’ of nursing, gaining relative equality with doctors, has on involvement in continuous improvement activities, and (b) how involvement in continuous improvement activities affects the status of nurses relative to doctors. Method: This qualitative study has been performed through an interview study based on themes, on the topic of improvement in healthcare. The empirical data is gathered through semi-structured interviews conducted with professionals from Sweden, New Zealand and The Netherlands. The participants were active within Hospitals and Primary Care, and had the position of nurse, manager or doctor. Data was analysed using the Thematic Analysis approach as proposed by Braun & Clarke (2006). Findings: The results of our research suggest that nurses’ status has certainly improved. However, rational status-seeking described by many other researchers, could be better described as ‘seeking a voice’. Nurses are driven by ambition and improving patient care, rather than seeking strict equality with doctors. Continuous improvement has given nurses the opportunity to take on more technical roles and have more input on the way medical tasks are conducted. Enhanced communication between all levels of healthcare organisations has given nurses the opportunity to show their knowledge. It has resulted in more understanding and respect by doctors of what nurses are capable of. Nurses are highly motivated to participate in continuous improvement, driven by the common logic of patient centricity. However, external factors such as limited time and financial support slow them down.
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André, Annelie, and Molly Larson. "Money-Maker or World Saviour? : Compromising Logics to Manage Sustainability in Banking." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-387669.
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With the increasing demands of engaging in sustainability, the financial industry’s dominating market logic is currently being challenged. Banks are therefore experiencing demands to manage and legitimize sustainability, identified as containing both a market- and social logic, into a profit driven context. The aim of this study was thus to explore, at a micro level, how multiple logics of sustainability can be managed and legitimized in an organization where the dominant logic is being challenged. This was done by conducting a case study where the primary data was collected through semi-structured interviews with employees from Group Sustainable Finance (GSF) who are responsible for driving the sustainability agenda at Nordea. The results demonstrate that sustainability has been managed through a compromising strategy where elements of both the market- and social logic has been altered to appropriately suit the context characterized by profit maximization. During the process, an interesting finding evolved concerning how the micro perspective exposed the existence of conflicts within a single logic, defined as intra-logic conflicts. The results also contributed to identify stakeholder triggers as well as how normative-, instrumental-, and value rhetorical strategies are applied to legitimize Nordea’s sustainability practices.
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Kabak, Yildiray. "Semantic Interoperability Of The Un/cefact Ccts Based Electronic Business Document Standards." Phd thesis, METU, 2009. http://etd.lib.metu.edu.tr/upload/12610689/index.pdf.
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The interoperability of the electronic documents exchanged in eBusiness
applications is an
important problem in industry. Currently, this problem is handled by
the mapping experts who understand the meaning of every element in the involved
document schemas and define the mappings among them which is a very costly and tedious process.
In order to improve electronic document interoperability,
the UN/CEFACT produced the Core Components Technical Specification (CCTS)
which defines a common structure and semantic properties for document artifacts.
However, at present, this document content information is available only through text-based search mechanisms and tools.
In this thesis, the semantics of CCTS based business document
standards is explicated
through a formal, machine processable language as an ontology.
In this way, it becomes possible to compute a harmonized
ontology, which gives
the similarities among document schema ontology classes of different document standards
through both the semantic properties they share and the semantic equivalences established
through reasoning. However, as expected, the harmonized
ontology only helps discovering the similarities of structurally and semantically equivalent elements.
In order to handle the structurally different but semantically similar document artifacts, heuristic rules are
developed describing the possible ways of organizing simple document artifacts
into compound artifacts as defined in the CCTS methodology.
Finally, the equivalences discovered among document schema ontologies
are used for the semi-automated generation of XSLT definitions
for the translation of real-life document instances.
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Hiller, Pascalina. "Understanding Institutional Logics by Sense Making : A case study of a sustainability project." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-76934.
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Background: Sustainability is realized by companies to different extends as plenty of pressures operate on projects which influence the outcome. One specific influence are the actors who make sense of the pressures based on organizational and personal experiences. By the combination of institutional logics and organizational sensemaking theory, organizational influences in form of pressures and logics (forming the macro-level) and personal views based on individual sense making (micro-level) are combined to a micro-macro connection. The integration of the both theories leads to a deeper understanding on ‘sustainability integration’. Purpose: The purpose of this thesis is to understand how individuals handle sustainability in a project in a multinational company with has a focus in sustainability. It is of most interest how the influences, represented by the concept of institutional logics, are constructed by the sensemaking of the actors. Research question: How do employees make sense of a project with a sustainability purpose based on institutional logics? Method: The research design of this thesis is an exploratory case study with data collection by the hands of semi-structured interviews. Abductive reasoning was applied. An epistemological position of constructivism and interpretivism was taken. Conclusion: The findings of this study show that organizational pressures are not explicitly noted by each individual. A collective sensemaking is found in the fact that a sustainable project must be affordable for the customers to meet their needs. This finding however, can be traced back to the organizational level which is coined by a strong value culture.
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Kazim, Sayed Bahar Ali. "Realising Human Rights in transnational business networks : a personalised account of the making of the Atlanta Agreement and its moral logics." Thesis, University of Nottingham, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.537830.
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Sharma, Garima. "Corporate Social Initiatives: Signification Work for Value Creation." Case Western Reserve University School of Graduate Studies / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=case1370521564.
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Aakhus, Mark Alan 1964. "The communication logics of computer-supported facilitative interventions: A study of the community of practice and social technologies surrounding the use of group decision support systems in process facilitation." Diss., The University of Arizona, 1997. http://hdl.handle.net/10150/288721.
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Computer supported facilitation is a form of third party intervention that uses advanced information technology to deliver non-authoritative intervention on organizational decision making. The goal of this type of intervention is to create communication events where decision making and decision outcomes are collaboratively produced by those who have a stake in the decision. The facilitator's role is to assure decision making progress without taking sides or rendering a final decision. The obligations of facilitation form competing injunctions for practicing facilitation. Facilitative intervention must be performed so that it influences decision activity without influencing decision outcomes, facilitators must participate in decision making without becoming a party to the decision, and facilitators must enforce decision procedures without coercing participant acceptance of the procedures. The evolution of the field is marked by innovations in practice and role definitions that seek more effective means to reconcile the competing demands of the role and the changing circumstances of the intervention context. Computer supported facilitation is a technologically advanced form of intervention that combine skills of facilitators with the capacities of collaborative computing technology to more efficiently and effectively deliver decisions for organizations facing a choice. The facilitator designs and carries out interventions by using group decision support systems that enable anonymous participation, simultaneous communication of ideas, geographic and chronological distribution of participation, and the electronic storage of contributions. This investigation finds that while technical advances help facilitators overcome the numerous barriers to decision making communication, the advances in technique and technology are prescriptions for decision making communication built on inadequate descriptive assumptions about the nature of communication. The community of facilitation practice and its technologies operate on the dubious assumption that communication process and content are in fact distinct. The community of practice, however, is caught up in preserving this distinction as its solution to the paradoxes of doing non-authoritative intervention. The dissertation demonstrates this state of affairs by showing the set of premises for facilitative action embodied in the process management view of the practice, the methods of transparency work which uphold intervention neutrality, and the way the community treats an innovation on practice.
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Sjöblom, Daniel, and Sebastian Tannér. "Fotboll, mer än bara en sport : En kvalitativ studie om spänningen mellan sportslig och ekonomisk institutionell logik i investeringar för svenska fotbollsklubbar." Thesis, Högskolan i Halmstad, Akademin för företagande, innovation och hållbarhet, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-45102.
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Syfte: Syftet med studien är att beskriva och förstå hur de sportsliga och ekonomiskalogikerna tar form, samt jämföra hur spänningen påverkar investeringsbeslut i svenska elitfotbollsklubbar.Metod: Studien har en kvalitativ ansats och genomfördes med hjälp av semistrukturerade intervjuer med respondenter från tre elitfotbollsklubbar i Allsvenskan och Superettan. Datainsamlades även in från litteratur och vetenskapliga artiklar.Teori: Den teoretiska referensramen utgörs av teorier om institutionella logiker, spänningen mellan logikerna i fotbollsklubbar och vilka sportsliga och ekonomiska förutsättningar somsvenska elitfotbollsklubbar står inför.Empiri: Studien innehåller intervjuer med fem respondenter från tre svenskaelitfotbollsklubbar. Två fotbollsklubbar från Allsvenskan samt en fotbollsklubb frånSuperettan. Respondenterna har haft befattningen ekonomichef, sportchef ellerstyrelsemedlem.Slutsats: Fotbollsklubbar är komplexa organisationer där verksamheten är en ideell föreningmen bedrivs som ett företag. Vid investeringar uppstår en spänning mellan sportslig ochekonomisk logik. Logikerna är situationsbaserade och den logik som prioriteras skiftarberoende på den sportsliga och ekonomiska situation som fotbollsklubbarna befinner sig i.Trots att det alltid är en balansgång mellan logikerna prioriteras ofta den ekonomiska logiken på grund utav fotbollsklubbarnas ekonomiska historia. Det är vanligt att arbeta medsin ungdomsakademi, eftersom att det är både ekonomiskt försvarbart och kan genereraintäkter vid en möjlig spelarförsäljning i framtiden.
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Kvarnstrom, Emilia. "Institutionella samspel : Om möten mellan en kommersiell och en ideell logik." Doctoral thesis, Uppsala universitet, Företagsekonomiska institutionen, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-304749.
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Institutional logics create order and stability. They organize interaction and prescribe how we should behave towards each other. Such logics have generally been regarded as exclusive, in the sense that an organizational field is always guided by a single institutional logic. If there are two or more institutional logics in one setting at the same time this will create conflicting demands and contradictions. So how do organizations and individuals that act in these settings, where different institutional logics do meet, cope with the conflicting demands? This question is researched by studying actors who organize partnerships between corporations and non-profit organizations. Institutional logics have typically been studied at field level. My study follows a more recent literature strand focusing on individuals and their way of coping with conflicting institutional logics. In this thesis, interviews, text analysis and observations are used. The interviews were conducted with CSR managers of corporations, managers of corporate partners at non-profit organizations, CSR consultants, and project managers of intermediary organizations. These actors are working in an environment where conflicting institutional logics are played out. Using a narrative approach it is shown how these actors are aware of their institutional environment and its conflicts which requires them to constantly act as translators. The study shows that the actors organize an interplay between a market-logic and a social-welfare logic by bringing together the logics and establishing limits to what extent logics can be mixed. Thus, the actors can be understood as bilingual, rather than hybrids. Furthermore, it is argued that a narrative approach provides the possibility to understand institutional logics in empirical contexts as more present and visible than they are usually considered to be. The study concludes that bilingual actors balance conflicting demands and negotiate requirements set by institutional logics in their day-to-day work. Settings where institutional logics meet can hence be understood as both a contradiction and an ongoing interplay.
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Fili, Nika, and Terése Naalisvaara. "Prestationsmätning i en hybridorganisation : En fallstudie i ett kommunalägt företag." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-74869.
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Prestationsmätning utgör en betydande del när organisationer ska översätta sin strategi till praktiken. Tidigare forskning har identifierat svårigheter med utformning och uppföljning avprestationsmått vilka kan medföra bristfällig förankring mellan organisationens strategi och detsom mäts. Denna studie behandlar prestationsmätning i hybridorganisationer där existerandeforskning belyser att utmaningen med prestationsmätning i en sådan organisation är attbalansera de två logikerna, affärsmässighet och samhällsnytta. Studien syftar till att undersökavilka svårigheter som kan uppstå med prestationsmätning i en hybridorganisation och ämnartill att skapa en större förståelse för hur användningen av prestationsmätning går till och upplevsi en sådan organisation. Studien präglas av en deduktiv ansats och är av kvalitativ metod.Empirisk data har insamlats genom intervjuer med respondenter vilka är verksamma i ettkommunalägt företag. Studiens resultat tyder på att balansgången av de två logikerna inte ärkännbar i arbetet med prestationsmätning. Vidare indikerar resultatet att utformningen avprestationsmått upplevs svårare i jämförelse med uppföljningen av prestationsmått. Författarnaföreslår framtida forskning som behandlar prestationsmätning i en annan typ avhybridorganisation. Detta för att undersöka huruvida resultatet går i linje med denna studiensutfall.Performance measurement is a significant part when organizations are translating their strategyinto practice. Previous research has identified difficulties with the design and monitoringprocess of performance measurements, which can lead to inadequate anchoring between theorganization's strategy and what is being measured. The study presented in this report focus onperformance measurement in hybrid organizations where existing research has presented thatthe challenge of performance measurement in hybrid organizations is to balance the two logics,financial profit and social benefits. The study aims to investigate the difficulties that may arisewith performance measurement in a hybrid organization and intends to create a greaterunderstanding of how performance measurement is utilized and how it is perceived in a hybridorganization. The study is characterized by a deductive approach and a qualitativemethodology. The empirical data has been collected through interviews with respondents whoare operating in a municipal-owned company. The results indicate that the balancing of the twologic is not noticeable in the work with performance measurement. Furthermore, the resultsindicate that the design is perceived to be more difficult in comparison with the monitoringprocess of performance measures. The authors suggest future research that investigateperformance measurement in another types of hybrid organizations, to determine whether theresult is in line with the outcome of this study.
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Carlbaum, Jenny, and Lovisa Nyman. "Translating Sustainability on a Microlevel : illustrated by the case of Nordic Choice Hotels." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-354807.
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Sustainability has been identified as a fluffy idea containing conflicting logics that may make it problematic for individual employees to work with in practice. The aim of this thesis was to contribute to the literature of translating ideas by looking at the microlevel perspective of how the idea of sustainability has been translated within Nordic Choice Hotels. This was done by conducting an in-depth case study and collecting data primarily from qualitative interviews with individual employees at different hotels and the Manager of Sustainable Operations at the headquarters. The results show that sustainability within Nordic Choice Hotels has been translated into (1) the own label ‘WeCare’ containing different initiatives that has enabled the organization to concretize the fluffy idea of sustainability; (2) a culture built around sustainability which is based on a community logic; and (3) individual employees becoming sustainability ambassadors that can be seen as bilingual in using different arguments and reasonings in different situations. Our main contribution in relation to previous research is the fact that a third logic, namely a community logic, was used to bridge the conflicting logics of sustainability.
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Soltani, Shahsanami Sara, and Emelie Vickers. "Collegiality and the interplay between modes of governance." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-448334.
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As an under-researched form of coordination and control, little is known of how collegiality is practiced, especially in for-profit firms. Our thesis has sought to address this research gap by interviewing professionals from two fields which are recognized as collegial, namely lawyers and architects. Our aim was to depict how for-profit firms coordinate and control using collegiality in relation to the traditional modes of governance of bureaucracy and management. We do this by utilizing the concept of institutional logics which focuses on field-level meaning systems and how actors use these systems of values, beliefs and expectations to make sense of their institutional environment. We could observe a clear coexistence of all three modes of governance. Our respondents indicated an awareness of the different logics and demonstrated an understanding of which governance mode was called for in which situation. This interplay was highly contextual and contingent on each situation's institutional demands and expectations. Collegial values were keenly advocated, yet work tasks that were legalized were also bureaucratized. The coexistence of fundamentally contradictory governance modes did not however appear to meet much internal resistance and seemed to rather function peacefully with wide employee acceptance.
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Rissler, Simon. "Tillitsbaserad styrning i en kontext präglad av en institutionell komplexitet : En kvalitativ fallstudie om Trafikverkets tillitsbaserade styrning." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-96254.
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Sedan 2016 har en tillitsbaserad styrning implementerats i offentliga verksamheter i Sverige, vilket det inte finns mycket forskning om. Den tillitsbaserade styrningen skiljer sig mycket ifrån de tidigare styrningsformerna som präglat den offentliga sektorn. Jag har genom en kvalitativ studie ämnat att öka förståelsen för hur den tillitsbaserade styrningen fungerar med en byråkratisk logik och en marknadslogik. Min empiri är insamlad genom ostrukturerade intervjuer ifrån medarbetare på Trafikverket. Under studien har jag använt institutionell teori för att skapa en förståelse för de förutsättningar som råder för den tillitsbaserade styrningen och hur den påverkas av befintliga krav. Jag kunde ifrån min studie konstatera och dra slutsatsen att den byråkratiska logiken påverkar den tillitsbaserade styrningen. Det genom logikens krav på säkerhetsställande och efterföljande av lagar och regler, vilket enligt respondenterna begränsar möjligheterna att visa tillit, handlingsutrymme och medbestämmande som den tillitsbaserade styrningen förespråkar. Det framgick dessutom att marknadslogiken påverkar den tillitsbaserade styrningen genom logikens krav på ekonomisk effektivitet.Since 2016, trust-based governance has been implemented in public organizations in Sweden, which there is not much research on. The trust-based governance differs greatly from the previous forms of governance that have characterized the public sector. Through a qualitative study, I have aimed to increase the understanding of how trust-based governance function with a bureaucratic logic and a market logic. My empiricism is collected through unstructured interviews from employees at the Swedish Transport Administration. During the study, I have used institutional theory to create an understanding of the prevailing prerequisites that exists for trust-based governance and how it is affected by existing demands. I could see and conclude from my study that a bureaucratic logic affects trust-based governance. This, through the logic's requirement for collateralization and compliance with laws and regulations, which according to the respondents, limits the opportunities to show confidence, room for action and co-determination as the trust-based governance advocates. It was also shown that the market logic affects trust-based governance through the logic's demand for financial efficiency.
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Ohlström, Sebastian, and Oscar Stenberg. "RPA i offentlig sektor : Översättning av institutionella logiker och lokala idéer." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-388391.
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Rapid technological development and change in modern society is unprecedented in history.Digitalization and automation of business processes is widely seen as a way of streamliningorganisations and changing institutional settings in them. The impact on individuals andorganisations raison d’etre increases as they face stronger institutional pressure from differentstakeholders. As with every thought that comes to mind, the process of translation tries to remedythe gap in individuals and organisations different outlooks. Grounded in theory of institutionallogics and translation, the authors of this paper set out to approach this institutional complexity byinvestigating it through a lens of these theories. We find that the market and corporate logic areinfluencing all of the organisations, but which of the logics that is most likely to be constituteddepends to a high degree on the local translation process. The translation that is produced dependson the institutional environment that is predominant in the organization. For the organization to besuccessful in rapid technological development and change, a thorough understanding of theincremental institutional complexity is paramount.Snabb teknisk utveckling och förändring i det moderna samhället är oöverträffad i historien.Digitalisering och automatisering av affärsprocesser ses allmänt som ett sätt att effektiviseraorganisationer och ändra den institutionella sammansättningen i dem. Påverkan på individer ochorganisationers existensberättigande ökar när de står inför starkare institutionellt tryck från olikaintressenter. Översättningsprocessen försöker här avhjälpa klyftan i individers och organisationersolika perspektiv som uppstår när nya idéer får fäste. Grundade i teorin om institutionella logikeroch översättning, försöker författarna till denna uppsats att närma sig denna institutionellakomplexitet genom att använda en lins av dessa teorier. Vi finner att marknads- och företagslogikenpåverkar alla organisationer, men vilken logik som sannolikt kommer att få fäste beror i hög gradpå den lokala översättningsprocessen. Översättningen som produceras beror på den institutionellamiljön som dominerar organisationen. För att organisationen ska lyckas med en snabb tekniskutveckling och förändring, är en grundlig förståelse för den inkrementella institutionellakomplexiteten är avgörande.
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Bouteraa, Fatiha. "Comportements stratégiques et changements institutionnels lors du processus initial d'accréditation internationale AACSB (2003) : le cas d'une Business School universitaire française : l'EM Strasbourg." Thesis, Strasbourg, 2017. http://www.theses.fr/2017STRAB009.
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Les objectifs de la thèse sont de comprendre : 1) les mécanismes de diffusion, d’adoption et d’institutionnalisation des accréditations internationales, 2) les comportements stratégiques mobilisés à l’égard notamment du processus initial d’accréditation institutionnelle AACSB, 3) les réponses stratégiques et organisationnelles pour gérer les demandes institutionnelles conflictuelles provoquées par les injonctions des 21 standards AACSB (2003) et 4) les changements opérés en vue de l’alignement aux injonctions du processus initial prescrit et des 21 standards AACSB (2003). Dans une perspective néo-institutionnaliste, nous mobilisons un cadre d’analyse alliant les comportements stratégiques et le changement institutionnel. Pour répondre aux objectifs de la recherche, une étude de cas longitudinale rétrospective et en temps réel sur 15 ans d’une business school universitaire française est menée. Les résultats de la recherche permettent d’enrichir notamment le cadre d’analyse d’Oliver (1991) d’une sixième réponse stratégique et de trois tactiques dans le cas d’un processus initial d’accréditation institutionnelle AACSBThis research aims to understand: 1) the mechanisms of diffusion, adoption and institutionalization of international accreditations, 2) the strategic behaviors adopted to respond to the initial AACSB accreditation process, 3) the strategic and organizational responses to the conflictual demands originated by the 21 AACSB 2003 standards and 4) the changes occurred in order to ensure the organizations’ alignment to the 21 AACSB 2003 standards and to the required process.Based on a neo-institutional perspective, we used two conceptual frameworks about strategic responses and institutional change. In order to comply with our objectives, we have conducted a 15-year longitudinal case study both retrospectively and in real time within the only French business school operating inside a university. The principal result of the research is the identification of a 6th new strategic response for Oliver’s (1991) framework as well as three tactics to be adopted in the initial AACSB accreditation process
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Jourdan, Julien. "Logic Duality, Conformity, and Survival in the French Film Industry, 1987-2008." Phd thesis, HEC, 2011. http://pastel.archives-ouvertes.fr/pastel-00705377.
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This dissertation explores how logic duality, that is the coexistence of two institutional logics in an industry, affects firm strategic behaviors, and how in return firm strategic behaviors contribute (or not) to maintain logics segregated. Theoretically, I investigate the liability firms face when entering industries governed by a different logic, the wayincumbent organizations respond to the conformity demands of logic foreigners, and the determinants of firm-level institutional capital. Empirically, I study investment funds, filmmaking organizations and production firms in the French film industry (1987-2008), and find strong support for the proposed theory. By revealing strategies available to firms in dual-logicsettings and highlighting sources of institutional capital, this study contributes to the strategic management literature. The result is also a contribution to our understanding of why industries resist the "inexorable push towards homogenization" predicted by new institutional theory. By shedding light on the positive and negative effects of logic duality for firms, this work has also implications for practice.
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Smets, Michael. "Doing deals in a global law firm : the reciprocity of institutions and work." Thesis, University of Oxford, 2008. http://ora.ox.ac.uk/objects/uuid:48185e10-6537-4305-8af3-8ccb27a07ebb.
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Since the early 1990s, institutional approaches to organizations have increasingly focused on explaining the role of agency in processes of institutional creation and transformation. The paradox of embedded agency, the question of how actors can become motivated and enabled to transform supposedly taken-for-granted practices, structures and norms has become the fundamental puzzle of contemporary institutional theory. Recent attempts to resolve this puzzle under the label of “institutional work” focus on practices aimed at creating, maintaining, and disrupting institutions, but portray them as planned, discrete episodes that unfold in isolation from everyday organizational or social life. Thereby, the label highlights institutionalists’ current neglect of work in its literal meaning as actors’ everyday occupational tasks and activities. The detachment of institutional work from practical work constitutes a significant blind spot in institutionalists’ understanding of agency and calls for research that examines the reciprocity of institutions and work. Drawing on illuminating constructs from theories of practice, this study extends existing field-level approaches to the paradox of embedded agency. It argues for a practice-based institutionalism that focuses on individual actors and the role of their collective micro-level praxis in constituting macro-level institutions. It re-connects institutional arguments to every-day activity rather than organizational or managerial action, unpacks the micro-practices and micro–politics by which actors negotiate institutional contradictions and demonstrates the reciprocity of institutions and work. The research addresses the detachment of institutional and practical work through a single-case study of a global law firm’s banking group. It explores what banking lawyers do when they ‘do deals’ and how their practical work may attain institutional relevance. Positioned at the intersec-tion of local laws, international financial markets, commercial and professional logics, banking lawyers operate across multiple institutional frameworks. Observations and accounts of their work provide particularly rich insights into the dynamics of institutional persistence and change, because they illustrate empirically how contradictory institutionalized concepts, practices and logics are experienced, negotiated, and constituted at work.
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Kretz, Emil, and Alba Lindblad. "Att skapa plats för dans i den kreativa staden : Samspel mellan institutionella logiker i ett stadsplaneringsprojekt." Thesis, Södertörns högskola, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-41317.
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As Stockholm grows many rent controlled facilities subsidized by the government are rapidly decreasing leaving culture operators struggling with increasing rents. At the same time the instrumental values of culture are increasing, taking a greater role in the strategic urban and city planning of Stockholm. Culture has economized, a development criticized by many who argue that the culture’s core values are being undermined by economic incentive. In the wake of these developments it seems as if a new interplay between private real estate companies, cultural operators and the public sector, rises. The creation of physical rooms for the cultural sector is determined by this interplay where the private real estate companies’ influence is becoming more prominent. Stockholm’s Cultural Administration (Kulturförvaltningen Region Stockholm) has noticed a power structure within this triangular interplay, where cultural operators are depended on the public- and the private sectors. Stockholm’s Cultural Administration points out that it is necessary for the cultural operators to “speak the language” the private real estate owners prefer, meaning translating cultural values into market values in order to obtain influence. To examine if this power structure exists and how it is constructed, a case study on the project Danskvarteret, has been done. Danskvarteret, initiated by the non-profit organisation Danscentrum Stockholm, is to become a dance hub for the free dance field. In the establishing phase the project group of Danskvarteret are in dialogue with the private real estate owner Atrium Ljungberg and with Stockholm’s Public Cultural Management (Stockholms stads kulturförvaltning). The purpose of this examination is to illustrate what institutional logics are in play in the establishment of Danskvarteret. Can it tell us something about what motives are behind creating physical space for culture? The study is based on an institutional and cultural theoretical frame along with secondary data from the three main actors in this project as well as a semistructured interview with the project leader of Danskvarteret. The results show that the three market actors: Danskvarteret (cultural operator), Atrium Ljungberg (private real estate owner) and Stockholms stads kulturförvaltning (public sector) have different motives and logics for creating Danskvarteret and that the cultural operator is forced to balance between these different motives and logics. The cultural operator is dependent on external finance, a dependency that pressures the cultural operator to give up its own logic and adapt to the superior logics pursued by the private and the public sectors who provide the necessary resources. In this particular triangular interplay cultural professional logics are set aside to make room for market logics in order to get the product finances, even though it may contradict the cultural operators’ innate beliefs.När Stockholm stad växer byggs många kulturaktörer bort och allt fler har svårt att klara av de hyreshöjningar som skett de senaste åren. Billiga verksamhetslokaler försvinner i takt med att subventionerade lokaler som allmännyttan tillhandahållit minskat. Parallellt betonas kulturens instrumentella värden allt mer och kulturen utgör idag en central aspekt i olika stadsplaneringsstrategier. Kulturen har ekonomiserats vilket kritiserats hos många med argument att kulturens inneboende värde i hög grad underordnas ekonomiska incitament. Som effekt av dessa förändringar verkar det ha uppstått ett nytt typ av samspel, där etableringen av kulturella rum i högre grad avgörs i dialogen mellan tre aktörer - privata fastighetsbolag, kulturaktörer och den offentliga sektorn, där de privata fastighetsägarnas roll blivit allt mer framträdande. Kulturförvaltningen Region Stockholm har observerat en maktordning i detta triangulära samspel, där kulturaktörer är i beroendeställning till det offentliga och det privata, och från Stockholms stads håll konstateras att det är nödvändigt att kunna tala fastighetsägarnas språk i samspelet. Stämmer detta? För att undersöka detta har en fallstudie gjorts på projektet Danskvarteret som är tänkt att bli en dans-hub för det fria dansfältet. Projektet är initierat av den ideella dansorganisationen Danscentrum Stockholm. Under den pågående etableringsfasen är de i dialog med fastighetsägaren Atrium Ljungberg och Stockholms stads kulturförvaltning. Syftet är att belysa vilka institutionella logiker som format etableringsprocessen av Danskvarteret, samt vilka motiv som ligger bakom att skapa rum för kultur. Undersökningen har utgått från en institutionell- och kulturteoretisk ram och kvalitativa data har samlats in i form av sekundärdata från de tre aktörerna samt en semistrukturerad intervju som genomförts med projektledaren för Danskvarteret. Resultatet visar på att de tre aktörerna handlar utifrån olika logiker och motiv, och kulturaktören tvingas balansera mellan dessa. Den gemensamma målsättningen att skapa en publik verksamhet kan ses som ett exempel på hur konkurrerande logiker i viss mån överlappar i gemensamma projekt. Kulturaktören är beroende av externa finansieringskällor och detta resursberoende tvingar aktören att anpassa sig till andra logiker än de egna. Även om de själva inte präglas av en marknadslogik, utan en klar kulturprofessionell logik, anammas denna för att hitta medel för projektet.
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Li, Min. "GBMF : a logic-based generic business modeling framework." Thesis, University of London, 2011. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.550987.
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The potential benefits of logic-based modeling methods encourage business organizations to construct models offering flexible knowledge representation supported by correct and effective inference. However, owing to the problems of encoding expertise, the ambiguities in model executions, and the diversity of evaluation methods, there is no clear consensus on how best to apply logic-based formalization to existing informal or semi-formal modeling methods. This thesis facilitates formal business model specifications by establishing a generic business mode ling framework named GBMF which is declarative, context-independent, implementable and expressive for modeling high-level aspects of business. Within GBMF, business goals and activities, entities and relations, rules and strategies are expressible transparently using a repertoire of primitive constructs without requiring overly-burdensome programming effort. Execution logic of GBMF plans, entity constraints, plan-asset dependencies, process rules and defined controls are able to manipulate upon those constructs to manage business execution in a desirable way. Representing, formulating and implementing business model consistently with logic programming formalisms give the advantages of general-purpose expressiveness and well-understood execution regimes, so avoiding the need for either being confined to a specific phase of modeling lifecycle or supporting a specialized modeling language. Clear semantics and simple syntax of the core GBMF paves the way for further exploiting on quick prototyping, analytical simulation and functional extension. Case studies selected from a traditional business and an e-business demonstrate that GBMF can capture essential semantics. During the simulation of the instantiated business, related information at various levels of abstraction and detail can be retrieved and inferred with attendant logic reasoning mechanisms. A hybrid evaluation method is also provided to evaluate GBMF from multiple perspectives. Future work based on GBMF will be a graphical interface extension and inter-translations with other modeling techniques.
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Clavier, Pamela Rose. "A service-dominant logic approach to business intelligence." Thesis, University of Pretoria, 2012. http://hdl.handle.net/2263/24260.
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Although Business Intelligence (BI) is highly promoted and praised, organisations implementing a BI solution do not always achieve expected benefits. Instead, numerous reports of failed BI implementations and challenges prevail. Even organisations indicating they receive benefit from their BI solutions strive for improvement in BI. This highlights a need for BI to improve and for it to overcome its challenges. In response, this thesis proposes a paradigm shift for BI. It provides a literature and case study, representing an interpretive enquiry using a qualitative research approach. The case study is set within a large South African bank, extending to BI vendors providing BI solutions to the bank. Two scenarios are used to compare the views of BI providers and BI customers. In one scenario, the bank’s internal BI departments represent the BI provider view, providing BI to other departments within the bank as their BI customers. In the other scenario, the BI vendors represent the BI provider view and the BI customer view is represented by the bank’s BI departments as well as other internal bank departments – who are also the BI customers of the BI departments. The thesis starts by identifying BI’s prevailing challenges, highlighting the restrictive tendency evident within BI literature and practice whereby typical Information System (IS) challenges are raised as BI challenges. Challenges are then examined to understand their BI-specific aspects and to identify a list of BI’s prevailing challenges. The thesis then examines current measures proposed to address BI’s challenges, establishing that these are largely ineffective. Rather than attempt to resolve BI’s challenges in the same manner as previous attempts do, this thesis then analyses BI at a conceptual level to reveal a common worldview of BI held by BI practitioners and academics. It is identified that this common worldview is predominantly based on a Goods-Dominant (G-D) Logic, resulting in many of BI’s challenges. A suggestion is made to shift this worldview to a Service-Dominant (S-D) Logic. Although S-D Logic is not a new lens, it has not yet been explicitly applied to BI or a BI-related discipline at a conceptual level, offering the opportunity to examine BI from a new perspective wherein new insights to address BI’s persistent challenges emerge.Thesis (PhD)--University of Pretoria, 2012.
Informatics
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Panuška, Martin. "Business Process Modeling: A Logical Perspective." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-19070.
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In the master's thesis we are concerned with the logical perspective on business process model-ing. The logical perspective on business process modeling has several advantages. First, being a formal logical system, first-order logic let us thoroughly understand the foundations of process modeling. Second, after we understand the logical foundations of business process modeling, we are free to build a BPM language based entirely on logic, or map an existing language onto logic, which may be useful for artificial reasoning. Third, if the business process model is mapped to logic (or another declarative language) it can be easily stored in a declarative knowledge base. Forth, logic based process models can be used in companies as a basis for knowledge manage-ment. And fifth, the science of logic offers a number of various semantic enhancements, which can be used in favor of better business process modeling expressiveness. The first objective of the thesis is to perform a thorough review of the literature of both our fields -- the business process modeling and temporal logic. The related second objective is to study the ability of logic to represent processes and the notion of time in general, and to offer techniques for logical process representation. Subsequently, the examples should be provided in order to present that the selected techniques are capable of performing what is sketched in the first paragraph. The third objective is to propose improvements of the current business process modeling approach and provide relevant examples. Eventually, means of extending the tech-niques presented can be proposed, too. The major contribution of the thesis is that it constitutes a reasonable basis for further research in the chosen field. For novices or even experienced in the subject it represents a good stepping stone.
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Wang, Jiannan. "A Logic-Based Methodology for Business Process Analysis and Design: Linking Business Policies to Workflow Models." Diss., The University of Arizona, 2006. http://hdl.handle.net/10150/195093.
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Today, organizations often need to modify their business processes to cope with changes in the environment, such as mergers/acquisitions, new government regulations, and new customer demand. Most organizations also have a set of business policies defining the way they conduct their business. Although there has been extensive research on process analysis and design, how to systematically extract workflow models from business policies has not been studied, resulting in a missing link between the specification of business policies and the modeling of business processes.Given that process changes are often determined by executives and managers at the policy level, the aforementioned missing link often leads to inefficient and inaccurate implementation of process changes by business analysts and process designers. We refer to this problem as the policy mismatch problem in business process management. For organizations with large-scale business processes and a large number of business policies, solving the policy mismatch problem is very difficult and challenging.In this dissertation, we attempt to provide a formal link between business policies and workflow models by proposing a logic-based methodology for process analysis and design. In particular, we first propose a Policy-driven Process Design (PPD) methodology to formalize the procedure of extracting workflow models from business policies. In PPD, narrative process policies are parsed into precise information on various workflow components, and a set of process design rules and algorithms are applied to generate workflow models from that information.We also develop a logic-based process modeling language named Unified Predicate Language (UPL). UPL is able to represent all workflow components in a single logic format and provides analytical capability via logic inference and query. We demonstrate UPL's expressive power and analytical ability by applying it to process design and process change analysis. In particular, we use UPL to define and classify process change anomalies and develop algorithms to verify and enforce process consistency.The Policy-driven Process Design, Unified Predicate Language, and process change analysis approach found in this dissertation contribute to business process management research by providing a formal methodology for resolving the policy mismatch problem.
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Masemola, Masechaba. "The effectuation logic of new business entrepreneurs’ transition from owning an informal to a formal business." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/79614.
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In dealing with uncertainty inherent to entrepreneurship, the informal new business entrepreneur transitions to formality in an effort to grow, but little research has understood the behavioural decision-making logics used to transition to formality. Entrepreneurial theories such as effectuation are most suited to assist entrepreneurs in venture creation and transitions in the midst of uncertainty, particularly in the volatile South African context.
This study explores the transition process of the informal new business entrepreneur through an effectuation behavioural decision-making logic lens. Through the use of 12 semi-structured interviews with transitioned new business informal entrepreneurs, data was gathered for the purposes of understanding the transition process. The study found that the transitioned entrepreneurs employs a hybrid approach of both causation and effectuation behavioural decision-making logic as a means to transition to formality. Although there is a hybrid approach to the decision-making, effectuation is still the dominant behavioural decision-making logic used by the transitioning entrepreneurs.
The study contributes to understanding the transition process by providing a conceptual framework to guide private and public sector collaborations with informal entrepreneurs in an effort to assist the transition process by practically understanding the hybrid approach adopted by the entrepreneurs and increase the low entrepreneurship rates in South Africa.Mini Dissertation (MBA)--University of Pretoria, 2020.
pt2021
Gordon Institute of Business Science (GIBS)
MBA
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Brückmann, Tobias. "Model Driven Development and Maintenance of Business Logic for Information Systems." Doctoral thesis, Universitätsbibliothek Leipzig, 2011. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-64148.
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Since information systems become more and more important in today\'s society, business firms, organizations, and individuals rely on these systems to manage their daily business and social activities. The dependency of possibly critical business processes on complex IT systems requires a strategy that supports IT departments in reducing the time needed to implement changed or new domain requirements of functional departments. In this context, software models help to manage system\'s complexity and provide a tool for communication and documentation purposes. Moreover, software engineers tend to use automated software model processing such as code generation to improve development and maintenance processes. Particularly in the context of web-based information systems, a number of model driven approaches were developed. However, we believe that compared to the user interface layer and the persistency layer, there could be a better support of consistent approaches providing a suitable architecture for the consistent model driven development of business logic.
To ameliorate this situation, we developed an architectural blueprint consisting of meta models, tools, and a method support for model driven development and maintenance of business logic from analysis until system maintenance. This blueprint, which we call Amabulo infrastructure, consists of five layers and provides concepts and tools to set up and apply concrete infrastructures for model driven development projects. Modeling languages can be applied as needed. In this thesis we focus on business logic layers of J2EE applications. However, concrete code generation rules can be adapted easily for different target platforms.
After providing a high-level overview of our Amabulo infrastructure, we describe its layers in detail: The Visual Model Layer is responsible for all visual modeling tasks. For this purpose, we discuss requirements for visual software models for business logic, analyze several visual modeling languages concerning their usefulness, and provide an UML profile for business logic models.
The Abstract Model Layer provides an abstract view on the business logic model in the form of a domain specific model, which we call Amabulo model. An Amabulo model is reduced to pure logical information concerning business logic aspects. It focuses on information that is relevant for the code generation. For this purpose, an Amabulo model integrates model elements for process modeling, state modeling, and structural modeling. It is used as a common interface between visual modeling languages and code generators. Visual models of the Visual Model Layer are automatically transformed into an Amabulo model.
The Abstract System Layer provides a formal view onto the system in the form of a Coloured Petri Net (CPN). A Coloured Petri Net representation of the modeled business logic is a formal structure and independent of the actual business logic implementation. After an Amabulo model is automatically transformed into a CPN, it can be analyzed and simulated before any line of code is generated.
The Code Generation Layer is responsible for code generation. To support the design and implementation of project-specific code generators, we discuss several aspects of code integration issues and provide object-oriented design approaches to tackle the issues. Then, we provide a conceptual mapping of Amabulo model elements into architectural elements of a J2EE infrastructure. This mapping explicitly considers robustness features, which support a later manual integration of generated critical code artifacts and external systems. The Application Layer is the target layer of an Amabulo infrastructure and comprises generated code artifacts. These artifacts are instances of a specific target platform specification, and they can be modified for integration purposes with development tools.
Through the contributions in this thesis, we aim to provide an integrated set of solutions to support an efficient model driven development and maintenance process for the business logic of information systems. Therefore, we provide a consistent infrastructure blueprint that considers modeling tasks, model analysis tasks, and code generation tasks. As a result, we see potential for reducing the development and maintenance efforts for changed domain requirements and simultaneously guaranteeing robustness and maintainability even after several changes.
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Löfberg, Nina. "Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic." Doctoral thesis, Karlstads universitet, Centrum för tjänsteforskning, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-31986.
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Globalisation and competition from low-cost countries has pushed manufacturing firms towards offering services to remain competitive. However, increasing the service orientation of a manufacturing firm to find new ways of value (co-)creation has presented several challenges, such as the fact that services do not provide the expected revenues, and resistance from both the sales force and from customers towards services. The aim of this thesis is to understand challenges linked to increasing service orientation in manufacturing firms, by means of goods and service business logics. The thesis emphasises the three dimensions of business logics – value perspective, service business strategy, and service offering – and studies them empirically in service divisions in the pulp and paper industry and in the automotive industry. The findings show that firms with inconsistency between the three dimensions face certain challenges. Most often, the firms have a value perspective of goods business logic, but a service business strategy and a service offering of service business logic. Therefore, the most important and most difficult challenge to overcome in order to increase a manufacturing firm’s service orientation is the employees’ value perspective. Three service manoeuvres were key to overcoming this challenge: changing employees’ mind-sets, starting to value services, and separating products and services. Although separating products and services could be assessed as a service manoeuvre consistent with goods business logic, it facilitated an increased service orientation. The fact that goods business logic manoeuvres led to a higher degree of service orientation, whereas service business logic manoeuvres did not always do so, is discussed as a service orientation paradox.
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Karale, Sachin Baban. "Data mining using fuzzy logic with applications to the business world." Thesis, University of Bristol, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.424425.
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Rehnström, Ida. "MedTech Firms' Business Model Alignment with Healthcare Institutional Logic : Successful Commercialization." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-85334.
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MedTech firms experience barriers when entering the healthcare sector, although their solutions could solve healthcare challenges. The study provides a conceptual framework for MedTech firms' business environment including institutional alignments and misalignments. These insights support MedTech firms' business model development when aiming for successful commercialization. The research is conducted with a multiple case study analyzing MedTech firms' and healthcare organizations' perspective regarding the business environment and relationship dynamics. The study generated three main findings. Firstly, an organizational and institutional logic analysis outlined essential problem areas where MedTech firms and healthcare organizations align differently. Secondly, suggestions on how the MedTech firm can respond to the identified problem areas through their business model are presented. Thirdly, the study provides an example of how social- and business literature can be connected to understand complex business environments. In contrast to a majority of prior research, the study is designed for the MedTech firm's perspective where the final result answering how the business model can be improved based on healthcare organizational and business insights.
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Rudnick, Jil. "Immigrant Entrepreneurship and the path through business life : From a causational to an effectual logic of business support." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45271.
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This article is about immigrant entrepreneurs and their way through business life in an unfamiliar business world. Focusing on the region of Växjö, Sweden the article presents different attitudes of immigrant entrepreneurs and shows common problems and barriers. The article investigates how immigrant entrepreneurs’ deal with their daily life and what they struggled with in the past. What kind of barriers do immigrants face when they leave their home country? The overall aim is to research what support is needed in order to help regional immigrant entrepreneurs with their business. Therefore this article highlights barriers which immigrant entrepreneurs struggle with. As the regional support programs influence the path of business life the article presents their perspective as well. These supporters have a lot of experience in dealing with immigrant entrepreneurs which can be used to investigate improvements. As the most outstanding result, this article presents the importance of overall integration in the host country. The way through business life for immigrant entrepreneurs is characterized by an effectual logic but the support to entrepreneurs is often based on a causation-logic. Therefore the support givers should consider focusing on the individual entrepreneurs and the surroundings that influence the integration.
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Chao-Chin, Kan. "Towards a model of strategic management incorporating fuzzy logic." Thesis, University of Hull, 2010. http://hydra.hull.ac.uk/resources/hull:2681.
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Success in strategic management is not only based on the planning view for strategy formulation but also the need to consider strategy implementation. From a strategic planning view, this thesis identifies the six insufficiencies of strategic management: (a) strategy is implemented by means of people, whose behaviour cannot be determined by a plan; (b) strategy needs wide communication in an organization; (c) strategy formulation is separated from implementation; (d) the strategic planning process may contribute to only part of the organization; (e) planning neglects the dynamic environment and interactive influence of relationships; (f) performance measurement neglects qualitative data such as employee satisfaction, customer satisfaction and stakeholders’ performance (Kaplan and Norton, 2004). This research proposes a pluralistic approach –a six-view model consists of roots, stem, and flowers and fruits - the six-views, including logic and language, learning, cultural, political, ethical and planning views as the roots of critical systems thinking for promoting strategic management, which combines formulation and implementation with fuzzy logic by a robust planning, leadership style, participation of organizational members, and stakeholders’ cooperation to overcome the current deficiencies of the planning view particularly in line with the Taiwanese background. This six-views model is also called the “roots theory”, because the source of these views are organizational roots which range from leadership, a company culture built to cohere employees’ beliefs, engages wide communication in different departments, encourages team learning and innovative ideas, and has mutual trust with suppliers and customers, even stakeholders. The stems of the roots theory offers the foresight of a competitive environment with Five-forces analysis to identify the stage of the product life cycle in strategic business units (SBUs) for promoting supply chain operation. Performance evaluation identifies the results of strategy implementation, which includes employee satisfaction, customer satisfaction, and stakeholders’ performance as flowers and fruits of a tree. Effective strategic management results from combining the six-views because strategies fail when strategy is not implemented well (Bossidy and Charan, 2002; Joyce et al., 2003; Kim and Mauborgne, 2005; Kaplan and Norton, 2008). Neilson et al. (2008) point out that enterprises fail at execution because they go straight to structure reorganization and neglect the most powerful drivers of effectiveness - decision rights and information flow. The research was conducted in three interrelated phases. First, the nature of strategic management and different views of strategic management were identified by means of a literature review. Each view of strategic management was shown to be insufficient by Mintzberg’s (1987a) five Ps; and another P (partners’ expectations) came from this research for strategy formulation, so that an integrated thinking approach (Cummings and Daellenbach, 2009) incorporating six-views was needed for effective strategic management. Moreover, two tools of management such as critical systems thinking and fuzzy logic approaches were examined to assess how well they can promote strategic management in organizations. Second, a questionnaire was developed to unveil the current situations of strategic management and confirm the six-views model in Taiwanese companies. The questionnaire was sent to two hundred Taiwanese companies and produced sixty-three usable responses. The SAS package was employed to analyse the data. Simultaneously, senior managers were interviewed from seven manufacturing industries and eight service firms to discover the deeper concerns of strategic management in Taiwanese companies. Finally, four companies were selected as case studies to practically research, to support the interpretation of the results and to induct a novel model of strategic management. Some of the significant findings of the data analysis were that: factor analysis determined that the list of the six-views naturally separated into six distinct groups with Eigenvalue more than one; Duncan’s test showed that the overall companies in the learning, planning and six-views belonged to “Ranking A”. The six-views and the logic and language view were positioned in “Ranking B”. The logic language, cultural and ethical views belonged to “Ranking C”. The political view, however, was placed in “Ranking D” and it had a significantly lower rating compared with the other views. From multiple linear regression analysis, this research revealed that the priority order of significant influence variables were the cultural view, learning view, planning view, and logic and language view to promote strategic management and multi-collinearity was not severe. In fact, descriptive statistics and Eastern and Western management literature disclosed that the political and ethical views can contribute to effective strategic management. Therefore, this thesis applied six-views to promote strategy formulation and implementation. The multiple linear regression analysis of the six-views model disclosed that the six-views can be used as roots to enhance supply chain operation further to achieve better organizational performance in Taiwanese companies. The audit of the six-views by fuzzy logic found that the planning view is perceived as promoting the most effective strategy formulation; however, the integrated five-views for implementation is not strong enough to improve strategic management. Companies A1, A2, A3, and A4 possess strong six-views; they should adopt development strategy. The results of the test showed employee satisfaction, customer satisfaction, and stakeholders’ performancewhere employee satisfaction and customer satisfaction were directly correlated for four companies. In terms of characteristics of industry, the result of strategic management with the six-views linked to stakeholders’ performance with stakeholders’expectations and corporate social issues was consistent with a positive tendency as manufacturing industries, companies A1-A2, and service firms, companies A3-A4. In addition, it is worth mentioning that companies A1, A2 and A4 did not conduct an ideal social political arena of stakeholders’ groups when compared with company A3. In conclusion, the planning view has gained wide acceptance for Taiwanese companies wishing to successfully achieve strategy formulation, but implementation shows insufficiencies. Therefore, this research proposes the six-views model for complementing the lack of a planning view and expands existent theory of the planning view, highlighting the “people” for implementing strategy, especially as related to Taiwanese companies. The roots theory is based on both the theoretical reasoning and empirical evidence, that the analysis of the six-views should play a major role in promoting effective strategic management. The research findings are discussed and recommendations for further research are also proposed.
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Gul, Shahzad. "Methods of Graphically Viewing and Editing Busines Logic, Data Structure." Thesis, Uppsala universitet, Institutionen för informationsteknologi, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-146633.
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For financial institutions such as, who desire to lend money to the borrower or an invoice factoring companies who are looking to buy invoices, credit policy is a primary concern and vital measure for the risk or marketability associated with the particular issue. The goal of credit risk management is to maximize the profitability while reducing the risk of credit loss within the acceptable parameters. In the wake of high profile bankruptcies, there has been recent speculation about the correctness and reliability of credit risk prediction. Based on these issues, there is sufficient motivation to develop more gainful policy analysis system to predicting credit worthiness of the customers. The system is investigated; designed and implemented that accomplishes the requirements of Risk department at Klarna. The result of the thesis work is KLAPAS, which enables the users to create custom policies and apply them on selective set of transactions.
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Aura, Heikki. "The new logic of value creation." Thesis, Linköping University, Department of Management and Economics, 2000. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-700.
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The understanding of value is often described in terms of an industrial view in which value creation is linear, additive process. The emerging view takes a different approach to value creation: it’s interactive, relationships-based and synchronic. But either of these views capture fully the value creating importance of elements present especially in converging industries: coopetition, networks and external relationships. This thesis has been conducted by gathering primary data from telecommunication industry companies in forms of interviews. The studied companies are engaged in numerous different kinds of external relationships and they are viewed as strategically important. Additionally, respondents believed that their companieswere part of a network but no clear illustration of it could be given. For the purpose of describing some of the complexity present, the value network -framework has been developed.
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Bi, Henry Haidong. "Graphical and logical formalisms for business process modeling and verification." Diss., The University of Arizona, 2004. http://hdl.handle.net/10150/280540.
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Process models are an essential component of business process management and are found in various information systems such as workflow management systems, enterprise resource planning systems, and supply chain management systems. Process modeling and analysis are key steps in business process management. However, most existing activity-based process modeling paradigms found in process management tools lack a mathematical formalism, have limited expressive power, or have little analytical capability. Consequently, process modeling and analysis in the industry remain an art rather than a science. In this dissertation, we first propose a logic-based workflow verification approach by applying propositional logic with constraints to verifying the correctness of both acyclic and cyclic workflow models. We demonstrate that this approach is capable of detecting process anomalies in workflow models. We then propose process graphs as a graphical and mathematical tool for business process modeling and analysis. We formally define the syntax and semantics of process graphs and their constructs. We show that process graphs can not only model all types of execution order of activities, but also support multi-level abstraction, modular modeling, and analysis of the correctness of process models. We apply process graphs to defining and classifying process anomalies, and demonstrate that the proper use of process graphs can prevent certain process anomalies. We also propose process logic as a logical formalism and mathematical method to represent process models for the purpose of process verification. We formally define the syntax and semantics of process logic to reflect the characteristics of process structures in a more precise way. We establish a formal relationship between process logic and graphical representations of process models, and transform the problem of verifying the correctness of process models into the problem of determining the validity of process argument forms in process logic. We demonstrate that process logic can be used to verify completely the correctness of activity-based process models. Process graphs and process logic provide a theoretical foundation for the modeling, analysis, and verification of activity-based process models that are most widely used in the applications of business process management.
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Broström, Jonas, and Jon Halvarsson. "Servitization Challenges : exploring the business-to-consumer context." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-302453.
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Many firms are transitioning from being a classic goods-focused company to becoming a solutions provider, a phenomenon called servitization. Evolving towards a service focus entails several challenges that need to be addressed in order to benefit from the opportunities that servitization entails. As most servitization research has focused on business-to- business contexts, this thesis applies servitization literature in a business-to- consumer context. By examining the challenges in a qualitative approach through semi-structured interviews and observations within three automobile dealerships selling premium brands, this thesis aims to further enrich the understanding of the phenomenon servitization by comparing the collected data with previously researched challenges. The thesis concludes that many of the challenges, such as creating integrated solutions, adequately charging for services and manage internal resistance, could be viable in a business-to- consumer context.
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Goerig, Anita J. "Service-Dominant Logic Framework Theory Contributions to the Agriculture Industry." Thesis, Capella University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=13425523.
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The focus of this qualitative descriptive single case study was exploring and developing an understanding of how to leverage the service-dominant (S-D) logic framework theory and service ecosystem concept to assist small family farm owners from the crops category in Connecticut to attain a sustainable future. Participants answered 10 questions about their experiences and perceptions of the service ecosystem concept and the innovative strategies they have implemented into their business plans. Data were collected through in-depth, face-to-face interviews, unstructured observation, social media analysis, and document collection to achieve data triangulation. MAXQDA software was used to assist with coding and analysis. Two research questions guided this study. The first was as follows: How can the development of a service ecosystem influence the ability of small family-owned farms in Connecticut to advance and achieve a sustainable future? The second was the following: What strategic methods are designed in the farms’ business model for innovation and sustainability? The findings indicated that a service ecosystem was present at the metatheoretical and micro aggregation levels. The value of this research study is the contributions to the literature in the first investigation that describes the relationship between the S-D logic framework and service ecosystem concept where the farmers of small family farms have efficiently developed, implemented, and managed a service ecosystem to advance sustainability. Recommendations for future research include: (a) a study of cooperative marketing (farmers markets) in a structural equation modeling analysis with the imperfect competition theory and the phenomenon of small farmers and (b) a study on an expanded service ecosystem with multiple actors, where the phenomenon of small and mid-sized farms are extended to the midrange theoretical and meso aggregation levels from the S-D logic landscape.
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Tang, Jiaxin, and Luc Bruyant. "Innovation in Business Clusters : Challenging the bottom-up logic through the example of China." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-43966.
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This research is based on a paradox. This paradox is the fact that, even if themain cluster theories define a bottom-up logic as the best way to develop dynamic clusters,Chinese clusters which use a top-down method supported by a global national plan seem tobe successful. The purpose of this study is to identify if it is possible for a business cluster to besuccessful while having a top-down logic heavily influenced by governmental institutions. To reach this objective, three angles are used in order to judge the quality ofinnovation techniques in these structures. These angles are classic cluster theories,innovation theories, and the understanding of companies as individualities being part of abigger structure. The study, has been conducted through a survey in Chinese businesscluster. The study resulted in the confirmation of the idea that a top-downlogic can also be associated to clusters of good quality. However, some doubts areremaining about the sustainability of this method.
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Poulson, Bradley. "An examination of the logic applied to commodity business processes adoption : a case study approach." Thesis, University of Warwick, 2002. http://wrap.warwick.ac.uk/3514/.
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This research examines in detail the ability (logic) of organisations to adopt commodity work business processes. Four case studies taken from within one major UK retailer, Boots The Chemists, examines how a single work business process, that of call centres, has been developed in each of four different internal business ventures by studying the process, decision, and alignment logic applied in each case. The research approach adopts qualitative and interpretative analysis that includes longitudinal case studies. This multiple case study approach has an embedded design incorporating the components of work business processes as subunits to enhance insight. Data was collected predominantly from interviews supported by archive material, documents, and direct observation. Overlapping cross case, and within case analysis was undertaken, using Activity Records, Strategic Choice Analysis, and concepts supported by Actor Network Theory. While it might be expected that broadly similar processes located in the same overall business context would adopt similar solutions in terms of commoditisation, governance, and resourcing (architecture), the research found that in the four cases four quite different approaches were taken. It is concluded that while the core processes were the same across the cases, (i) the detail of the process, (ii) the variation in the contexts, (iii) the logic of the decision process as they evolved, and (iv) the view of the actors involved (as to whether each element could be treated as a commodity) combined together to lead to quite different approaches in each case. Moreover as time progressed and experience was gained and the situation evolved, actors changed their views (alignment) resulting in changes to the business process. There appeared to be little transfer of knowledge across different parts of the organisation.
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Nisstany, Karwan, and Sasha Knezevic. "Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business." Thesis, Karlstads universitet, Handelshögskolan, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-48204.
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Purpose The purpose of this thesis is to develop a holistic understanding of customers’ value perceptions and experiences within the online apparel industry. In doing so, the authors’ hope to develop managerial guidelines for companies to utilize. This will be done with a customerdominant logic approach. Design/Methodology/Approach As the study aims to understand behavior and perceptions, the authors have used an inductive, qualitative method to gain the deepest possible customer insight. By using a case study, the authors have been able to further understand the given context. Using focus group interviews resonated in the authors aim to understand why the participants reasoned as they did, as they would in a focus group session argue for their standpoint. The interview template was influenced by the theories on value formation within customer-dominant logic. Findings This study strengthens the relevance of CD logic empirically and provides a deeper understanding of customers’ value perceptions and the reasons behind them. Functional elements of value were proven to be important, yet it was the values derived of emotional and life-changing elements that created true value. Based on the findings of this study, the authors have proposed a new term, true value, which refers to a state-of-mind in which a person finds in psychological well-being through the experiences derived from a product or service. Furthermore this study highlights social media’s importance within the given context. Originality/Value Previous research on customer-dominant logic has mainly been on a theoretical level. This research contributes to service research by studying the phenomena through empirical research within the online apparel industry. Furthermore, this research develops managerial guidelines for companies applying customer-dominant logic within the given context. Research Implications/Limitations Awareness of the importance of social media within the online apparel industry can provide insight and assist businesses in shaping marketing strategies. This research was limited by time, demographical group and geographical location. Furthermore, the generalizability of the results is limited to the given context.
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Ierfino, Laura. "Niche logic spillover to mainstream markets: how small players changed the mature Canadian wine field." Thesis, McGill University, 2011. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=96739.
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This thesis examines how small players change mature organizational fields. Mature fields are characterized by stable pre-existing institutional logics, interlocked relationships between participants, and high levels of practice standardization. In this thesis, I look at the emergence, diffusion, and legitimation of new, niche practices and their embodied logic within the Canadian wine field in the past 30 years. The first phase of this thesis provides a theoretical framework of how niche practices spill over to mainstream markets in mature organizational fields. The second phase is an inductive, theory-building effort to specify how small players change mature organizational fields. Based on 49 interviews with winery representatives, industry experts, and other stakeholders in the industry, I develop theory on the endogenous and exogenous forces that facilitate the emergence, diffusion, and institutionalization of a quality standard and appellation system, the Vintners Quality Alliance (VQA), which was introduced by small players in the Ontario wine field. Within this study, I explore the strategies used by small players to diffuse their new practices, as well as how current field structures affect the institutionalization of these practices. Furthermore, I consider forces that influence the persistence of the VQA in its early institutionalization phase and its existence as one logic within the field. Finally, the third phase of my thesis includes two quantitative studies examining how entrepreneurial strategies and exogenous forces influence the diffusion of new practices and new identity symbols associated with small players within the Canadian wine industry. The insights in this thesis have important implications for theory for a number of reasons. First, I consider how small players' practices and/or identity symbols diffuse and/or become institutionalized within a mature field in a more systematic manner than that found in past literature. Second, this thesis considers the co-existence of multiple logics within a field. To date, theorists exploring institutional change have focused on the transition from one dominant logic to another within fields. Third, my thesis explores the complexities involved with institutional or symbolic isomorphic change within a mature field by considering both exogenous and entrepreneurial forces of change.La thèse porte sur la façon dont les petits acteurs changent des champs organisationnels matures. Les champs organisationnels matures sont caractérisés par des logiques institutionnelles stables déjà existantes, des liens très étroits entre les participants et un fort niveau de normalisation des pratiques. Dans cette thèse, j'examine l'émergence, la diffusion et la légitimation de nouvelles pratiques spécialisées et de leur logique intrinsèque au sein de l'industrie vinicole du Canada au cours des 30 dernières années. La première partie de la thèse présente un cadre théorique sur la façon dont les pratiques spécialisées touchent les marchés traditionnels de champs organisationnels matures. La deuxième partie est un effort inductif théorique pour montrer en détails comment de petits acteurs institutionnels changent des champs organisationnels matures. M'appuyant sur 49 entrevues avec des représentants vinicoles, des spécialistes et autres intervenants de l'industrie, j'élabore une théorie sur les forces endogènes et exogènes qui facilitent l'émergence, la diffusion et l'institutionnalisation d'un système de norme de qualité et d'appellation, la Vintners Quality Alliance (VQA), introduit par de petits acteurs du secteur vinicole de l'Ontario. Dans cette étude, j'examine les stratégies utilisées par les petits acteurs institutionnels pour diffuser leurs nouvelles pratiques ainsi que la façon dont les structures actuelles agissent sur l'institutionnalisation de ces pratiques. En outre, j'analyse les forces qui influencent la persistance de la VQA durant sa première phase d'institutionnalisation et son existence en tant que logique institutionnalisée dans ce secteur. Enfin, la troisième partie de ma thèse présente deux études quantitatives portant sur la façon dont les stratégies d'entreprise et les forces exogènes influencent la diffusion de nouvelles pratiques et de nouveaux symboles d'identité associés aux petits acteurs de l'industrie vinicole canadienne. Ma thèse a d'importantes conséquences théoriques. Premièrement, j'examine de quelle manière les pratiques et les symboles d'identité des petits acteurs se répandent et s'institutionnalisent dans un champ organisationnel mature de façon plus systématique que ce qu'a décrit la littérature par le passé. Deuxièmement, je m'intéresse à la coexistence de multiples logiques au sein d'un champ. À ce jour, les théoriciens qui étudient le changement institutionnel ont porté leur attention sur la transition d'une logique dominante à une autre au sein des champs organisationnels. Troisièmement, j'étudie la complexité du changement isomorphique institutionnel ou symbolique dans un champ mature en examinant les forces exogènes et entrepreneuriales du changement.
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Ståhle, Jacob, and Viktor Thunmarker. "Customer value in the service-dominant logic : the iPhone seen through the mindset of the S-D logic." Thesis, Uppsala University, Department of Business Studies, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-126777.
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This thesis examines customer value by studying the iPhone through its users from a Service- Dominant logic perspective. We distinguish three parts of the theory: the process of value- creation; the role of the firm; and customer involvement in shaping the offering. By conducting interviews with students in Uppsala, Sweden, we recognize three findings. First, while value is mainly created through the use of an offering the start and end of the value creating process is difficult to distinguish. Second, by interacting with the customer during the use of an offering the firm can affect the value the customer experiences. Third, by customizing an offering more value can be created, and if the customer participates in the process it is more like to succeed.