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Tayauova, Prof Dr Gulzhanat. "Message from Editor." Global Journal of Business, Economics and Management: Current Issues 8, no. 1 (April 17, 2018): I. http://dx.doi.org/10.18844/gjbem.v8i1.3292.
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Message from Editor
Dear Readers,
It is the great honor for us to publish seventh volume, second issue of Global Journal of Business, Economics and Management: Current Issues.
Global Journal of Business, Economics and Management: Current Issues is an international, multi-disciplinary, peer-refereed journal which aims to provide a global platform for professionals working in the field of business, economics, management, accounting, marketing, banking and finance and scholars and researchers to share their theoretical, empirical and practical knowledge on current issues in the area of business, economics and management.
The scope of Global Journal of Business, Economics and Management: Current Issues includes; but is not limited to current issues on; Accounting, Advertising Management, Business and Economics, Business Ethics, Business Intelligence, Business Information Systems, Business Law, International Finance, Labor Economics, Labor Relations & Human Resource Management, Law and Economics, Management Information Systems, Business Law, Business Performance Management, Business Statistics, Communications Management, Comparative Economic Systems, Consumer Behavior, Corporate Finance and Governance, Corporate Governance, Cost Management, Management Science, Market Structure and Pricing, Marketing Research and Strategy, Marketing Theory and Applications, Operations Research, Organizational Behavior & Theory, Organizational Communication, Prices, Business Fluctuations, and Cycles, Product Management, Decision Sciences, Development Planning and Policy, Economic Development, Economic Methodology, Economic Policy and so on.
Aim of this issue is to give the researchers an opportunity to share the results of their academic studies. There are different research topics discussed in the articles. Topics including a case study on reading news and ICT as a motivational tools in teaching, Responsible sourcing practices in hazelnut industry, applicable quality management tools in a production cycle of a selected company, brand positioning of domestic services in Australia and significant leadership competencies at large industrial companies: Results of exploratory quantitative research are included in the current issue.
The topics of the next issue will be different. You can make sure that we will be trying to serve you with our journal to provide a rich knowledge of the field. Different kinds of topics will be discussed in 2018 Volume. A total number of thirteen (13) manuscripts were submitted for this issue and each paper has been subjected to double-blind peer review process by the reviewers specialized in the related field. At the end of the review process, a total number of five (5) high quality research papers were selected and accepted for publication.
We present many thanks to all the contributors who helped us to publish this issue.
Best regards,
Prof. Dr. Gulzhanat Tayauova
Editor – in Chief
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Fjermestad, Jerry, Stephan Kudyba, and Kenneth Lawrence. "Business intelligence and analytics case studies." Journal of Organizational Computing and Electronic Commerce 28, no. 2 (March 26, 2018): 77–78. http://dx.doi.org/10.1080/10919392.2018.1444360.
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Rein, Tony. "Case studies II — Australia." Computer Law & Security Review 6, no. 6 (March 1991): 33–36. http://dx.doi.org/10.1016/0267-3649(91)90180-4.
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Peterlin, Judita, Vlado Dimovski, Maja Meško, and Vasja Roblek. "Cultivating Management Education Based on the Awareness of Students’ Multiple Intelligences." SAGE Open 11, no. 1 (January 2021): 215824402098827. http://dx.doi.org/10.1177/2158244020988277.
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Educators are emphasizing the need for developing students through arts and literature. Our case illustration demonstrates that business students are motivated to develop their personality through cultural artifacts and different theories. The article has two purposes: the first is to present management education, which emphasizes the importance of valuing culture and students’ implicit management theories, while the second is to suggest recommendations for integrating cultural content into management education, which we present through the managerial challenge of preserving Australian Slovenian cultural homes. The article presents a qualitative study on management perception of 106 business students who are embedded in contemporary culture and innovative cultural management education practices at the University of Ljubljana. The possibility and benefits of converting the complete curriculum of cultural management education emerge from this research. We hope that this article will enlighten educators and researchers to conduct further studies on cultural management education and multiple intelligences development.
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Tekic, Zeljko, Miroslava Drazic, Dragan Kukolj, and Milana Vitas. "From Patent Data to Business Intelligence – PSALM Case Studies." Procedia Engineering 69 (2014): 296–303. http://dx.doi.org/10.1016/j.proeng.2014.02.235.
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Parkinson, John, and Simon Taggar. "Intelligence, Personality and Performance on Case Studies." Journal of Business and Psychology 20, no. 3 (February 7, 2006): 395–408. http://dx.doi.org/10.1007/s10869-005-9012-3.
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Dymarsky, Irina. "Champion for Business Intelligence." International Journal of Business Intelligence Research 2, no. 2 (April 2011): 22–36. http://dx.doi.org/10.4018/jbir.2011040102.
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Although Gartner’s EXP 2006 CIO Survey ranked Business Intelligence (BI) as the top technology priority, BI projects face tough competition from other projects in IT portfolios promising more tangible financial returns (Wu & Weitzman, 2006) Two major hurdles that prevent BI projects from shining in portfolios are vague requirements and weak benefits calculations. Both can be addressed by examining and learning from a number of case studies that prove tangible ROI on BI solutions when scoped and designed with a focus on specific, measurable, achievable, results-oriented, and time bound SMART business goals. In order for BI projects to compete in IT portfolios based on financial measures, like ROI, BI champions need to approach BI requirements gathering with the goal of addressing a specific business problem as well as employ standard ways of calculating BI benefits post project go live. By examining common failures with BI requirements and case studies which demonstrate how successful BI implementations translate into tangible benefits for the organization, BI champions develop a toolkit of tips, tricks, and lessons learned for successful requirements gathering, design, implementation, and measure of business results on BI initiatives.
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Barrientos Monsalve, E. J., M. C. Franco Carreño, E. D. Buelvas Gutiérrez, L. H. Morris Molina, J. C. Franco Garcia, and H. M. Bautista Rangel. "Theorization on case studies in business intelligence management on intellectual capital." Journal of Physics: Conference Series 1160 (January 2019): 012011. http://dx.doi.org/10.1088/1742-6596/1160/1/012011.
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Peseta, Tai. "Professional doctorate research in Australia: commentary and case studies from business, education and Indigenous studies." Journal of Educational Administration and History 44, no. 2 (May 2012): 174–76. http://dx.doi.org/10.1080/00220620.2012.659948.
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O'Donnell, Jonathan, Margaret Jackson, Marita Shelly, and Julian Ligertwood. "Australian Case Studies in Mobile Commerce." Journal of Theoretical and Applied Electronic Commerce Research 2, no. 2 (August 1, 2007): 1–18. http://dx.doi.org/10.3390/jtaer2020010.
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Sixteen wireless case studies highlight issues relating to mobile commerce in Australia. The issues include: the need for a clear business case; difficulty of achieving critical mass and acceptance of a new service; training and technical issues, as well as staff acceptance issues; that privacy and security issues arise through the potential to track the location of people and through the amounts of personal data collected; difficulties in integrating with existing back-end systems; projects being affected by changes to legislation, or requiring changes to the law; and that while there is potential for mobile phone operators to develop new billing methods that become new models for issuing credit, they are not covered by existing credit laws. We have placed the case studies in a Fit-Viability framework and analyzed the issues according to key success criteria. While many organizations are keen to use the technology, they are struggling to find a compelling business case for adoption and that without a strong business case projects are unlikely to progress past the pilot stage.
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O’Neill, Daniel. "Business Intelligence Competency Centers." International Journal of Business Intelligence Research 2, no. 3 (July 2011): 21–35. http://dx.doi.org/10.4018/jbir.2011070102.
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Enterprises today continue to invest in business intelligence (BI) initiatives with the hope of providing a strategic advantage to their organizations. Many of these initiatives are supporting the tactical goals of individual business units and not the strategic goals of the enterprise. Although this decentralized approach provides short term gains, it creates an environment where information silos develop and the enterprise as a whole struggles to develop a single version of the truth when it comes to providing strategic information. Enterprises are turning toward a centralized approach to BI which aligns with their overall strategic goals. At the core of the centralized approach is the business intelligence competency center (BICC). This paper details why the centralized BICC approach should be considered an essential component of all enterprise BI initiatives. Examining case studies of BICC implementations details the benefits realized by real world companies who have taken this approach. It is also important to provide analysis of the two BI approaches in the areas of BI process and BI technology/data and people relations. The findings indicate the benefits of the centralized BICC outweigh the deficiencies of the decentralized approach.
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Teixeira, Ana, Tiago Oliveira, and João Varajão. "Evaluation of Business Intelligence Projects Success – a Case Study." Business Systems Research Journal 10, no. 1 (April 1, 2019): 1–12. http://dx.doi.org/10.2478/bsrj-2019-0001.
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Abstract Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.
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Hart, M. L., S. Berkowitz, J. Ryan, and K. Waspe. "Key information systems management issues: A comparative study in South Africa." South African Journal of Business Management 35, no. 4 (December 31, 2004): 49–60. http://dx.doi.org/10.4102/sajbm.v35i4.668.
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The identification of key Information Systems (IS) management issues is important for all players in the industry. Most academic research has followed the form of the Society for Information Management (SIM) studies, originating in the early 1980’s in the United States of America (USA), and since replicated in many countries, yet no comprehensive recent study had been carried out in South Africa. This study was performed within weeks of September 11, 2001 on a sample of 121 members of the Cape IT Initiative (CITI), and of the Computer Society of South Africa (CSSA), from a range of industries and geographical regions. Highest rated issues were business intelligence, a responsive IT infrastructure and disaster recovery, while Business Relationship and Technical Infrastructure issues were prominent overall. Demographic factors did not significantly influence overall results. Rankings were correlated with an earlier South African study and with 1997 Australian research, but not with a 1995 USA study. The economic developmental status of a country was found to be linked to the key issues that country faces.
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Tan, David, and Kan Tsui. "Investigating causality in international air freight and business travel: The case of Australia." Urban Studies 54, no. 5 (July 20, 2016): 1178–93. http://dx.doi.org/10.1177/0042098015620520.
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Few studies have examined the link between air cargo and business travel, despite there being a generally accepted understanding that these two variables are inextricably related to each other. This paper examines the relationship between air cargo and business travel at the international level and analyses how these two variables are causally related. Moreover, we break down the sample into three major Australian states (New South Wales, Queensland, and Victoria), as each possesses a distinct flavour in trade and commerce. Utilising Granger causality methods, we have found evidence that there is a direct causal relationship between business travel and air cargo in the short run, and a bi-directional relationship in periods of 12 months and longer. The nature of the Granger causality at the state-level substantially differs from state to state, suggesting that the economic landscape of Australia’s local economy has a significant impact on the air cargo and business travel relationship.
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Mann, Monique. "New public management and the ‘business’ of policing organised crime in Australia." Criminology & Criminal Justice 17, no. 4 (October 26, 2016): 382–400. http://dx.doi.org/10.1177/1748895816671384.
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The globalisation of new public management (NPM) across OECD countries had a profound impact on the administration and management of policing policy and practice. The ideologies of NPM were enthusiastically embraced in Australia in response to high-level corruption with mixed results. This article draws on interviews with senior Australian federal police to explore the policing of organised crime in the context of NPM. Emerging themes concerned the requirement to make the ‘business case’ for resources on the basis of strategic intelligence, recognition of the complexities associated with performance measurement and institutional competition as agencies vie for limited public resources. This article questions the discursive practices of NPM policing and raises questions about notions of ‘accountability’ and ‘transparency’ for effective police approaches to organised crime.
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Haslam McKenzie, Fiona. "Case Studies of Rural Business Women in Western Australia and their Contribution to the Region." Rural Society 8, no. 3 (January 1998): 257–68. http://dx.doi.org/10.5172/rsj.8.3.257.
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Han (韩逸平), Stone, Artemis Ching-Fang Chang (张静芳), and Hsi-Mei Chung (钟喜梅). "Transgenerational Intent of Taiwanese Business Families in Brisbane, Australia." Journal of Chinese Overseas 17, no. 2 (October 13, 2021): 365–98. http://dx.doi.org/10.1163/17932548-12341449.
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Abstract This study investigates the impact of immigrant context on continuity and success in Chinese family business. We conceptualize the immigrant context as exposure to country differences in family logic, arguing that the immigrant context influences transgenerational intent by affecting family practices and relations. Based on a multiple-case study of Taiwanese business families in Brisbane, Australia, we show that variations in three family practices – parental control, children’s filial piety, and parental role in children’s career development – play an important role in this matter. To explain why, we theorize that the extent to which Taiwanese immigrant business families continue with or depart from traditional Chinese family logic in terms of these three practices enables particular meaning of intrafamily succession to prevail in the family, which ultimately affects their transgenerational intent.
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Andersson, Tommy, Jack Carlsen, and Donald Getz. "Family Business Goals in the Tourism and Hospitality Sector: Case Studies and Cross-Case Analysis from Australia, Canada, and Sweden." Family Business Review 15, no. 2 (June 2002): 89–106. http://dx.doi.org/10.1111/j.1741-6248.2002.00089.x.
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This paper compares three case studies of family businesses in the rural tourism and hospitality sectors in Canada, Sweden, and Australia. Goals for start-up, development, and ultimate disposition of the businesses are examined through cross-case analysis within the theoretical framework of the business and family life-cycle. Analysis reveals remarkable similarities reflecting the prominence of lifestyle considerations, location preferences, and uncertainty over disposition of the businesses. This paper assesses goals revealed through these cases and pertinent literature from the tourism and hospitality sectors in the context of three stages in family business evolution. It also draws research and management implications.
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Burgess, John, Lindy Henderson, and Glenda Strachan. "Women Workers in Male Dominated Industrial Manufacturing Organisations: Contrasting Workplace Case Studies from Australia." management revu 16, no. 4 (2005): 458–74. http://dx.doi.org/10.5771/0935-9915-2005-4-458.
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Ülker, Gülin, and Erman Coşkun. "A Research on the Use of Business Intelligence and Analytics Applications at Turkish Universities." Proceedings 74, no. 1 (March 4, 2021): 10. http://dx.doi.org/10.3390/proceedings2021074010.
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As a result of the changes in higher education, universities are utilizing business intelligence and analytics applications, which are private-sector practices. This study aimed to determine the extent of the use of business intelligence and analytics applications at Turkish universities. For this purpose, case studies were conducted at 12 Turkish universities that have different characteristics. Case studies were conducted face to face as semi-structured interviews. It was revealed that universities use information systems for their business processes; however, they lack the utilization of business analytics applications, especially predictive and prescriptive analytics.
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Tee Suan .Chin, Susan, and Prof Dr. Rosman. "The Role of Emotional Intelligence in the Performance of an Organisation with 2 Mediating Variables: a Case Study Approach." International Journal of Engineering & Technology 7, no. 3.30 (August 24, 2018): 330. http://dx.doi.org/10.14419/ijet.v7i3.30.18272.
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As organisations enter the 21st century, the dynamism of the business environment has certainly increased its pace. The external environment especially the technological element has accelerated the changes in the business platform. Many organisations who are unable to keep up with these changes has to wrap up. Those in the business needs to look for a strong strategic asset which can be used not only for sustainability but to propel the business into higher realms. In the 1980s-1990s, a few studies have highlighted the usage of emotional intelligence as a source of performance among their employees. The purpose of this study is to study the role of emotional intelligence in the performance of an organisation with 2 mediating variables. A case study approach has been used in this study. It was found that with the mediating variables in play, the role of emotional intelligence has certainly enhanced.
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Barbagallo, David. "Why FTTN is the Answer." Media International Australia 127, no. 1 (May 2008): 17–20. http://dx.doi.org/10.1177/1329878x0812700105.
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The case for additional broadband capacity in Australia is compelling. Broadband allows and promotes the next order of magnitude change in the way we do business and live. It is no longer just about communications, if it ever was. FTTN is the only currently available working technology capable of delivering vastly greater capacity. Mobile can help with the last mile and in sparsely populated areas but cannot take the place of fibre in areas that require massively high throughput. FTTN will be seen in retrospect as the most fundamentally important piece of physical economic infrastructure built in Australia in the twenty-first century. We need a resolution of the policy, regulatory and business issues about FTTN yesterday. If the new government wants an agreement on building FTTN infrastructure before the next election, it will need to negotiate with Telstra.
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Maria, Siti, Tommy Pusriadi, and Dio Caisar Darma. "MARKETING INTELLIGENCE: BENEFITS AND IMPLEMENTATION OF ITS BUSINESS." Problems of Management in the 21st Century 15, no. 2 (December 10, 2020): 92–99. http://dx.doi.org/10.33225/pmc/20.15.92.
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Marketing intelligence (MI) may still sound quite foreign to some people who have never heard this term. However, this term is certainly often heard by some people, especially those who are in the business world. The term MI is generally interpreted as knowledge obtained as a result of data analysis in a company. This paper presents the extent to which the benefits and strategic steps that companies get by implementing MI. In simplifying the presentation, the auhors use literature study techniques from various journals and other supporting information. This system is commonly used by companies to be able to get information about what the company wants to know, for example, in marketing performance or maybe, sales results or maybe the company wants to know various things about consumer behavior. So in this case, the company can apply this system to get an overview of certain matters relating to the products produced. With the presence of MI, business actors can take advantage of all information and technology that are interconnected, so that it becomes practical convenience in this digital era. Establishing technology requires facilities such as the internet so that it will change the work environment for marketers. Those who have adapted to MI, need to carry out further studies to determine consumer groups and association power so that the business continues to grow. Keywords: MI, digital systems, business development, supporting information
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O'Shannassy, Tim, Sharon Kemp, and Chris Booth. "Case studies in MBA strategic management curriculum development from Australian universities." Journal of Management & Organization 16, no. 3 (July 2010): 467–80. http://dx.doi.org/10.1017/s1833367200002091.
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AbstractIn recent years the Business Council of Australia (BCA) has drawn attention to the importance of the availability of a well-trained supply of employees for the Australian workplace. Specifically the BCA highlighted the benefits of a quality education imparting skills in the areas of collaboration, teamwork and leadership all of which greatly assist the effective practice of creativity, innovation and strategy. This paper makes a useful contribution to teaching practice in several ways. The paper links comments from the BCA to a significant and ongoing debate in the strategy literature on the best approaches to teaching the practice of strategy. The paper then demonstrates, with case studies from the RMIT University MBA and the Central Queensland University MBA programs, different approaches to how this can be done. This is followed by a critical discussion of the literature and case studies. Suggestions are made for future research and teaching practice.
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O'Shannassy, Tim, Sharon Kemp, and Chris Booth. "Case studies in MBA strategic management curriculum development from Australian universities." Journal of Management & Organization 16, no. 3 (July 2010): 467–80. http://dx.doi.org/10.5172/jmo.16.3.467.
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AbstractIn recent years the Business Council of Australia (BCA) has drawn attention to the importance of the availability of a well-trained supply of employees for the Australian workplace. Specifically the BCA highlighted the benefits of a quality education imparting skills in the areas of collaboration, teamwork and leadership all of which greatly assist the effective practice of creativity, innovation and strategy. This paper makes a useful contribution to teaching practice in several ways. The paper links comments from the BCA to a significant and ongoing debate in the strategy literature on the best approaches to teaching the practice of strategy. The paper then demonstrates, with case studies from the RMIT University MBA and the Central Queensland University MBA programs, different approaches to how this can be done. This is followed by a critical discussion of the literature and case studies. Suggestions are made for future research and teaching practice.
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Arrighi, Gillian, and Victor Emeljanow. "Entertaining Children: an Exploration of the Business and Politics of Childhood." New Theatre Quarterly 28, no. 1 (January 31, 2012): 41–55. http://dx.doi.org/10.1017/s0266464x12000048.
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This article explores the conflict between the constructions of childhood and their political/legal implications in the context of the entertainment business, as related to the demands imposed upon children by parents and theatre managers in the late nineteenth and early twentieth centuries. Once children could move freely both within and between countries, these conflicts and concerns assumed a global dimension. Through a number of case studies, the authors offer some fresh observations about how legal and social imperatives affected the transmission of values about children employed as entertainers between Britain and Australasia during the period from 1870 to the start of the First World War – from the Education Acts of the 1870s to the legislation of 1910–1913 restricting the export of child entertainers. Gillian Arrighi is a Lecturer in Drama at the University of Newcastle, Australia. She has recently published articles in Theatre Journal (Dec 2008), Australasian Drama Studies (April 2009 and Oct 2010), and in Impact of the Modern: Vernacular Modernities in Australia 1870s–1960s (Sydney, 2008). She is associate editor of the e-journal Popular Entertainment Studies. Victor Emeljanow is Emeritus Professor of Drama at the University of Newcastle, Australia, and General Editor of the e-journal Popular Entertainment Studies. He has published widely on subjects ranging from the reception of Chekhov in Britain and the career of Theodore Kommisarjevsky, to Victorian popular dramatists. He co-wrote with Jim Davis the award-winning Reflecting the Audience: London Theatregoing 1840–1880 in 2001, and his chapter on staging the pirate in the nineteenth century was included in Swashbucklers and Swindlers: Pirates and Mutineers in Nineteenth-Century Literature and Culture, edited by Grace Moore (2011).
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SHARMA, DR MONIKA. "A CASE STUDY ON GLOBAL BUSINESS OF SPORTS LEAGUE." International Journal Of Multidisciplinary Research And Studies 05, no. 04 (April 26, 2022): 01–16. http://dx.doi.org/10.33826/ijmras/v05i04.3.
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Huge investments have been carried out in sports teams and professional sports leagues all over the world. There are different sports that are popular in different parts of the world. In the United States, it's American Football, in Europe and UK it is Football (soccer); in the Indian sub-continent and Australia, it is Cricket that attracts the largest crowd. The research analyses this business of investments in sports leagues around the world. The paper looks at the potential interest in investing in clubs and team franchises of sports leagues. The aim of this paper was to find out the attractiveness and risks, economically and financially, involved in the Global business of sports leagues and the Involvement of business in the field of sports and critically analyze different business models used in the field of sports leagues for conducting business globally. The research utilized the primary data through questionnaires, case studies, and secondary data through government agencies like the census bureau, information compiled for sale by commercial vendors, data published by universities, government, equity research, reports, trade association newsletter, etc. The research concluded sports have always been a unique game of business for players and investing organizations. However, the research recommended the franchise business model used for the business is the appropriate model for conducting business in the field of sports leagues.
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SHARMA, DR MONIKA. "A CASE STUDY ON GLOBAL BUSINESS OF SPORTS LEAGUE." International Journal Of Multidisciplinary Research And Studies 05, no. 04 (April 26, 2022): 01–16. http://dx.doi.org/10.33826/ijmras/v05i04.3.
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Huge investments have been carried out in sports teams and professional sports leagues all over the world. There are different sports that are popular in different parts of the world. In the United States, it's American Football, in Europe and UK it is Football (soccer); in the Indian sub-continent and Australia, it is Cricket that attracts the largest crowd. The research analyses this business of investments in sports leagues around the world. The paper looks at the potential interest in investing in clubs and team franchises of sports leagues. The aim of this paper was to find out the attractiveness and risks, economically and financially, involved in the Global business of sports leagues and the Involvement of business in the field of sports and critically analyze different business models used in the field of sports leagues for conducting business globally. The research utilized the primary data through questionnaires, case studies, and secondary data through government agencies like the census bureau, information compiled for sale by commercial vendors, data published by universities, government, equity research, reports, trade association newsletter, etc. The research concluded sports have always been a unique game of business for players and investing organizations. However, the research recommended the franchise business model used for the business is the appropriate model for conducting business in the field of sports leagues.
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Marchington, Mick. "The Growth of Employee Involvement in Australia." Journal of Industrial Relations 34, no. 3 (September 1992): 472–81. http://dx.doi.org/10.1177/002218569203400306.
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In recent years, a number of case studies have reported a growth in the extent of direct employee involvement in specific workplaces in Australia. On the basis of secondary analysis of the Australian Workplace Industrial Relations Survey data, the author demonstrates that this is in fact a more general phenomenon, even at workplaces where unions have traditionally been well organized. At the same time, the overall pattern of growth has been tempered by a smaller but not insignificant number of deaths as schemes have been discontinued. Suggestion schemes and quality circles have been the techniques most likely to show a high rate of attrition as well as growth, thus demonstrating a high degree of instability. It is suggested that the changing nature of employee involvement, as well as its fluidity, has potential implications for managements and trade unions.
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Jin, Dong-Hui, and Hyun-Jung Kim. "Integrated Understanding of Big Data, Big Data Analysis, and Business Intelligence: A Case Study of Logistics." Sustainability 10, no. 10 (October 19, 2018): 3778. http://dx.doi.org/10.3390/su10103778.
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Efficient decision making based on business intelligence (BI) is essential to ensure competitiveness for sustainable growth. The rapid development of information and communication technology has made collection and analysis of big data essential, resulting in a considerable increase in academic studies on big data and big data analysis (BDA). However, many of these studies are not linked to BI, as companies do not understand and utilize the concepts in an integrated way. Therefore, the purpose of this study is twofold. First, we review the literature on BI, big data, and BDA to show that they are not separate methods but an integrated decision support system. Second, we explore how businesses use big data and BDA practically in conjunction with BI through a case study of sorting and logistics processing of a typical courier enterprise. We focus on the company’s cost efficiency as regards to data collection, data analysis/simulation, and the results from actual application. Our findings may enable companies to achieve management efficiency by utilizing big data through efficient BI without investing in additional infrastructure. It could also give them indirect experience, thereby reducing trial and error in order to maintain or increase competitiveness.
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Grabińska, Aleksandra, and Leszek Ziora. "The Application of Business Intelligence Systems in Logistics. Review of Selected Practical Examples." System Safety: Human - Technical Facility - Environment 1, no. 1 (March 1, 2019): 1028–35. http://dx.doi.org/10.2478/czoto-2019-0130.
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AbstractThe goal of the paper is to present the application of Business Intelligence systems belonging to the area of business analytics in the domain of logistics and particularly indicate its role and meaning in supporting logistics decision making processes. Its content embraces the characteristic of BI systems, its functionality, construction and benefits resulting from its implementation. The paper also presents review of research and case studies connected to the BI usage in such areas of logistics as optimization of supply chain, managerial dashboard design and improvement of business processes.
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Namaki, M. S. S. El. "How Companies are Applying AI to the Business Strategy Formulation." Scholedge International Journal of Business Policy & Governance ISSN 2394-3351 5, no. 8 (January 18, 2019): 77. http://dx.doi.org/10.19085/journal.sijbpg050801.
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Computing equipment capable of what one may term partial and quasi-intelligent behaviour, commonly referred to as Artificial Intelligence (AI), is assuming a key role in business. The probability is high that this Artificial Intelligence (AI) will lead to a fundamental change in the process of business strategy formulation as much as the very contents of this strategic behaviour. Product and market strategies and the resultant competitive behaviour will, more likely than not, be the outcome of those artificial intelligence processes and reiterations. A start is made and one can observe substantial progress in this direction. Who has done it and is there a conceptual framework behind this strategic behaviour? This will be the focus of this article The article starts with a brief definition of artificial intelligence and a basic framework of the concept. Seven case studies follow supporting the hypothesis that AI is penetrating the business strategy arena and leading to a fundamental change in the concept as much as the application. Those cases were drawn from different industries, and countries. A conceptual framework is accordingly derived and positioning of those case companies within this conceptual framework is done. The article is based on contemporary frameworks of AI and the cases are drawn from contemporary analysis of strategic behaviour. The conceptual model could provide an instrument for business AI application.
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Samaratunge, Ramanie, Rowena Barrett, and Tissa Rajapakse. "Sri Lankan entrepreneurs in Australia: chance or choice?" Journal of Small Business and Enterprise Development 22, no. 4 (November 16, 2015): 782–96. http://dx.doi.org/10.1108/jsbed-09-2013-0127.
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Purpose – Ethnic entrepreneurship is, and always has been, a means of survival. However, there is limited literature on ethnic entrepreneurship in Australia and therefore, an understanding of ethnic entrepreneurs’ motivations to become self-employed. The purpose of this paper is to report the influential factors in the decision to engage in self-employment through case studies of members of Melbourne’s Sri Lankan community informed by the mixed embeddedness approach. Design/methodology/approach – The mixed embeddedness approach frames the study where the authors examine the motivations for business of five Sri Lankan entrepreneurs. Narratives are used to construct individual case studies, which are then analyzed in terms of the motivations for, resources used and challenges faced on the entrepreneurial journey. Findings – For these ethnic entrepreneurs, their entrepreneurial activity results from a dynamic match between local market opportunities and the specific ethnic resources available to them at the time of founding. The self-employment decision was not prompted by a lack of human capital but an inability to use that human capital in alternative means of employment at specific points in time. Moreover the authors highlight the importance of social and cultural capital as resources used to overcome challenges on the entrepreneurial journey. Originality/value – In this community, entrepreneurship was not a result of a lack of human capital but how it was utilized in combination with social and cultural capitals in the given opportunity structure. The mixed embeddedness approach enables the uncovering of how ethnic network ties were used in light of the opportunities available to build entrepreneurial activity.
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Rapoport, Elizabeth, and Anna Hult. "The travelling business of sustainable urbanism: International consultants as norm-setters." Environment and Planning A: Economy and Space 49, no. 8 (January 9, 2017): 1779–96. http://dx.doi.org/10.1177/0308518x16686069.
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This article examines the international travels of ideas about sustainable urban planning and design through a focus on private sector architecture, planning and engineering consultants. These consultants, who we refer to as the global intelligence corps (GIC), package up their expertise in urban sustainability as a marketable commodity, and apply it on projects around the world. In doing so, the global intelligence corps shape norms about what constitutes ‘good’ sustainable urban planning, and contribute to the development of an internationalised travelling model of sustainable urbanism. This article draws on a broad study of the industry (GIC) in sustainable urban planning and design, and two in-depth case studies of Swedish global intelligence corps firms working on Chinese Eco-city projects. Analysis of this material illustrates how the global intelligence corps’s work shapes a traveling model of sustainable urbanism, and how this in turn creates and reinforces particular norms in urban planning practice.
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Zou, Patrick X. W., Sonya Redman, and Steve Windon. "Case Studies on Risk and Opportunity at Design Stage of Building Projects in Australia: Focus on Safety." Architectural Engineering and Design Management 4, no. 3-4 (January 2008): 221–38. http://dx.doi.org/10.3763/aedm.2008.0082.
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Priporas, Constantinos Vasilios. "Competitive intelligence practice in liquor retailing: evidence from a longitudinal case analysis." International Journal of Retail & Distribution Management 47, no. 9 (September 9, 2019): 997–1010. http://dx.doi.org/10.1108/ijrdm-08-2018-0177.
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Purpose Competitive intelligence (CI) is a vital tool for any company to survive and remain competitive in today’s hypercompetitive and uncertain business environment. The purpose of this paper is to investigate the use of CI in liquor retailing in the USA. Design/methodology/approach An exploratory single longitudinal case study was performed through observation and semi-structured interviews plus examining documents from secondary sources in two phases. Content analysis was used for the data analysis. Findings Regardless of the small size of the company, the owner has an active attitude toward monitoring competition by using various sources of information and converting it into intelligence for making sound decisions for both short-term and long-term competitiveness. Also, the central role of the owner in the CI process has been verified. Originality/value This study responds to calls for more case studies in the field and is the first one to explore CI in the liquor retailing ecosystem by using a longitudinal case study. In general, studies of CI in retailing are limited. It has clear value to CI practices for retailers in the USA and in general.
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Stanley, Gordon, and Jeff Oliver. "Variation in student selection within the Australian Unified National System: A case study in undergraduate business studies from Western Australia." Higher Education 28, no. 3 (October 1994): 291–99. http://dx.doi.org/10.1007/bf01383719.
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Kuruvilla, Sarosh, and Roderick D. Iverson. "A Confirmatory Factor Analysis of Union Commitment in Australia." Journal of Industrial Relations 35, no. 3 (September 1993): 436–52. http://dx.doi.org/10.1177/002218569303500305.
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This paper evaluates the applicability of the different factor structures of union commitment identified in previous studies to the Australian case. Confirmatory factor analysis results using LISREL VII suggest that union commitment is best represented by four distinct factors, 'union loyalty; 'responsibility to the union; 'willingness to work for the union', and 'belief in unionism' in this sample of Australian workers. OLS regression results indicate that the four factors are differentially related to a set of common predictor variables. White-collar workers reported higher levels of commit ment than blue-collar workers. Participation in leadership positions and previous ex perience with union handling of grievances significantly increased commitment to the union. The results suggest support for the generalizability of the factor structure of union commitment to Australia. Implications for future research are discussed.
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Campbell, L. H., and J. R. Holmes. "Regulating Service Providers' Access to an FTTN Network." Media International Australia 127, no. 1 (May 2008): 21–26. http://dx.doi.org/10.1177/1329878x0812700106.
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To date, the major deployments of FTTN or its fibre-rich cousin, Fibre to the Premises, have been driven by clear government policy (Republic of Korea, Japan) or competitive pressure from cable television companies (US, Netherlands — planned). Without these pressures, the business case for deploying FTTN is uncertain. The additional revenues from higher-speed internet access are likely to be slight, and new revenues from pay television are uncertain and likely to develop only over the medium term. The business case for investing perhaps A$9 billion or more for an extensive FTTN deployment in Australia is therefore weak. National governments, however, see many benefits in widespread deployment of high internet access speeds and may provide incentives for FTTN deployments if competitive pressures are absent. This article explains some of these incentives in the Australian context, especially the steps taken so far to regulate access to the fibre networks proposed by Telstra and the so-called G9 consortium.
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Kamall Khan, Yasmin, Jati Kasuma, and Azrin Ali. "The Challenges of Small and Medium Businesses in Managing Human Capital towards SMEs Performance – A Qualitative Study." Asian Journal of Business and Accounting 15, no. 1 (June 30, 2022): 311–43. http://dx.doi.org/10.22452/ajba.vol15no1.10.
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Manuscript type: Research paper Research aims: Currently, machinery is replacing most human capital to save cost, but the value of human capital that contributes to the performance of SMEs is invaluable. SMEs were used to explain the connection between human capital and SMEs performance in South Australia. Design/Methodology/Approach: Five case studies on SMEs in South Australia were used in this study. The analysis of qualitative data entailed data coding, within-case analysis, and cross-case analysis. Research findings: The cross-case analysis result is unsurprising considering that all five firms depend on their employees to work and keep the firm in operation. The cross-case analysis results are mixed in respect to the connection between human capital and the several types of performance measurement. The results, therefore, need to be interpreted with caution. SMEs perform solely through the skills, experience, and knowledge of their employees. This distinction occurs when the knowledge and information that employees gain are focused directly on the employee’s initiative, decision-making and critical thinking skills. Investment in human capital should be done carefully based on the limited resources of SMEs. Theoretical contribution/Originality: Most research has shown the link between human capital and firm performance. However, the degree to which investment in human capital contributes to the type of performance is yet to be explored based on qualitative data especially regarding SMEs in South Australia. Practitioner/policy implication: The sustainable development goal (SDG) entails a steady improvement in people’s well-being in a good environment. Thus, decisions about investment in human capital and the use of temporary workers should be taken jointly by personnel managers, in accordance with the size of the firm. If this holistic view is ignored, a full understanding of the impact of human capital on the firm’s performance will be obscured. On the other hand, a common feature that large and small firms share is an incompatibility between human capital and temporary employment. Research limitation/implications: The main limitation of this study was the sample of the study that comprised solely of South Australia SMEs. Thus, this study outcome may not be generalisable to the whole Australia as a country. Further investigation across different states would expand knowledge of the complicated patterns of HC. Keywords: Human capital, SME, Productivity, Profitability, South Australia JEL Classification: M12
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Grublješič, Tanja, Pedro Simoes Coelho, and Jurij Jaklič. "The Shift to Socio-Organizational Drivers of Business Intelligence and Analytics Acceptance." Journal of Organizational and End User Computing 31, no. 2 (April 2019): 37–64. http://dx.doi.org/10.4018/joeuc.2019040103.
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The growing importance of IT in new ways of doing business, bringing with it ever greater empowerment, competencies, and skills of people associated with IT use, reveals that traditional views that individuals decide to accept new or emerging IT mostly based on their effort and performance perceptions or a similar individualistic utilitarian criteria may no longer satisfactorily explain the individual's acceptance behavior. Socio-organizational considerations encompassing normative and behavioral beliefs have so far only been recognized as potential additional predictors of acceptance, moderated, or mediated by certain effects and circumstances, whereas performance perceptions remain the strongest predictor of IS acceptance. The authors' mixed-methods study drives acceptance in the business intelligence and analytics (BI&A) context, comprising literature review, case studies and a survey, which reveals socio-organizational considerations have become more important than individualistic considerations arising from the visibility and recognition of the results of BI&A use in an organization.
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Lambert, Rob, and Edward Webster. "Searching for Security: Case Studies of the Impact of Work Restructuring on Households in South Korea, South Africa and Australia." Journal of Industrial Relations 52, no. 5 (November 2010): 595–611. http://dx.doi.org/10.1177/0022185610381672.
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The reconfiguration of the employment relationship — through the growing intensification, informalization and casualization of work, downsizing and retrenchments — impacts directly on workers’ households and the communities within which they are embedded. To understand these responses, we need to rethink the way we study the changing employment relationship. Employment relations should not only analyse the workplace: we need to research workers in the totality of their lives. To comprehend these processes we surveyed and interviewed workers in the workplace and in their households and communities. Through following workers into their homes and communities in South Africa, Australia and South Korea, the differential impact of the global restructuring of one industry, the white goods industry, on the non-working life of working people emerged. Two types of responses were identified: on the one hand, a retreat from, or an adaptation to, rapid market liberalization; on the other, mobilization to challenge the market. All three research sites evidenced innovative attempts at the local level to search for security. However, these responses lacked an overall vision of alternative possibilities to the realities of the free market paradigm of globalization.
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Harris, Steve. "Industrial Symbiosis in the Kwinana Industrial Area (Western Australia)." Measurement and Control 40, no. 8 (October 2007): 239–44. http://dx.doi.org/10.1177/002029400704000802.
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The Kwinana Industrial Area of Western Australia has emerged as a world leading example of industrial symbiosis. This involves businesses in close proximity exchanging by-product material, water and energy. Utilisation of a previously discarded resource as an alternative input to another company can help improve both business and sustainability performance of the participating companies. For example, the exchange can reduce disposal costs and provide a cheaper input for the receiving company. The environmental benefits can include reduced collective resource consumption and waste generation, whilst the social benefits may include new employment opportunities and reduction of emission (e.g. water or traffic) to the local community. This article presents the integrated research programme undertaken at the Centre of Excellence in Cleaner Production, Curtin University of Technology which seeks to enhance the uptake of industrial symbiosis in Australian heavy industrial areas. The case of Kwinana is discussed with illustrative case studies of industrial symbiosis exchanges. International interest in the creation of industrial symbiosis continues to grow and the article concludes with a discussion on the emerging role of measurement and control technolo
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Lee, Un-Kon, and Hyekyung Kim. "UTAUT in Metaverse: An “Ifland” Case." Journal of Theoretical and Applied Electronic Commerce Research 17, no. 2 (April 26, 2022): 613–35. http://dx.doi.org/10.3390/jtaer17020032.
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Since 2021, big tech companies have been interested in metaverse platforms and services. Metaverse is the permanent, immersive mixed-reality world where people and people and people and objects can synchronously interact, collaborate, and live beyond the limitations of time and space, using avatars and the immersion-supporting devices, platforms, and infrastructures. On metaverse platforms, people can merge the real world and the virtual world. Because the metaverse has only recently begun to be studied, there are only dozens of studies on the metaverse published in qualified academic journals. There are few empirical studies on the extent to which metaverse platforms will be accommodated in the lives of information system users from an integrated perspective. Therefore, this paper aimed to empirically verify user acceptance of metaverse platforms by referring the unified theory of acceptance and use of technology (UTAUT). This study was conducted in two stages. (1) The concept and research trends of the metaverse platform were examined, and (2) the UTAUT model was introduced in “Ifland”, one of the metaverse platforms, to verify its acceptance of information system users. I conducted a laboratory experiment while complying with the quarantine rules. Participants were required to watch a 15 min lecture on artificial intelligence on the metaverse platform “Ifland” for a sufficient time, then they discussed the impacts of artificial intelligence with others in the lecture. A total of 120 valid data points, excluding insincere responses, were collected, and hypotheses were verified through PLS analysis. Results indicate that performance expectancy, effort expectancy, and social influence of the metaverse platform significantly increased satisfaction, usage intention, purchase intention, and word-of-mouth intention. Facilitating conditions had no significant impact on satisfaction. The results of this study provide implications for how the metaverse platform should be designed and what factors should be emphasized to increase user acceptance of metaverse platforms.
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Lee, Un-Kon, and Hyekyung Kim. "UTAUT in Metaverse: An “Ifland” Case." Journal of Theoretical and Applied Electronic Commerce Research 17, no. 2 (April 26, 2022): 613–35. http://dx.doi.org/10.3390/jtaer17020032.
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Since 2021, big tech companies have been interested in metaverse platforms and services. Metaverse is the permanent, immersive mixed-reality world where people and people and people and objects can synchronously interact, collaborate, and live beyond the limitations of time and space, using avatars and the immersion-supporting devices, platforms, and infrastructures. On metaverse platforms, people can merge the real world and the virtual world. Because the metaverse has only recently begun to be studied, there are only dozens of studies on the metaverse published in qualified academic journals. There are few empirical studies on the extent to which metaverse platforms will be accommodated in the lives of information system users from an integrated perspective. Therefore, this paper aimed to empirically verify user acceptance of metaverse platforms by referring the unified theory of acceptance and use of technology (UTAUT). This study was conducted in two stages. (1) The concept and research trends of the metaverse platform were examined, and (2) the UTAUT model was introduced in “Ifland”, one of the metaverse platforms, to verify its acceptance of information system users. I conducted a laboratory experiment while complying with the quarantine rules. Participants were required to watch a 15 min lecture on artificial intelligence on the metaverse platform “Ifland” for a sufficient time, then they discussed the impacts of artificial intelligence with others in the lecture. A total of 120 valid data points, excluding insincere responses, were collected, and hypotheses were verified through PLS analysis. Results indicate that performance expectancy, effort expectancy, and social influence of the metaverse platform significantly increased satisfaction, usage intention, purchase intention, and word-of-mouth intention. Facilitating conditions had no significant impact on satisfaction. The results of this study provide implications for how the metaverse platform should be designed and what factors should be emphasized to increase user acceptance of metaverse platforms.
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Carr, Robert Anthony. "Political Economy and the Australian Government’s CCTV Programme: An Exploration of State-Sponsored Street Cameras and the Cultivation of Consent and Business in Local Communities." Surveillance & Society 14, no. 1 (May 9, 2016): 90–112. http://dx.doi.org/10.24908/ss.v14i1.5372.
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This article explores the political economy of Closed-Circuit Television (CCTV) in Australia, providing new insights into the relationship between government policy and its economic implications. I have rationalised state-sponsored street cameras as a component in the cultivation of consent between the state and local communities; a mechanism for government to facilitate the flow of public funds to business through arrangements that are virtually unchecked and non-evidence based; a mechanism for government to facilitate profitable opportunities in and beyond the security technologies industry; and, a mechanism to normalise hegemonic social and political relations at the level of discourse. This article explores how government has assisted growth in the security industry in Australia. I draw on a case study about Kiama Municipal Council’s decision in 2014 to accept funding from the Abbott Government to install CCTV cameras through the Safer Streets Programme. This is despite historically low crime rates in Kiama and an inability to demonstrate broad support for the programme in the local community. This study reveals how politicians have cultivated support for CCTV at the local level and pressured councils to install these systems despite a lack of evidence they reduce, deter or prevent crime. Examined is how the footage captured on local council CCTV has been distributed and its meanings mediated by political and commercial groups. I argue that the politics of CCTV dissemination in Australia is entwined with the imperatives of electoral success and commercial opportunity—a coalescent relationship evident in the Safer Streets Programme. Furthermore, the efficacy of CCTV as an electoral tool in Australia is explained via the proposition that street cameras perform a central role in the discourses and political economy of the state.
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Su, Xiaomeng, and Elsa Cardoso. "Measuring the Maturity of the Business Intelligence and Analytics Initiative of a Large Norwegian University." International Journal of Business Intelligence Research 12, no. 2 (July 2021): 1–26. http://dx.doi.org/10.4018/ijbir.297061.
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Maturity models of Business Intelligence and Analytics (BIA) have been previously used to assess BIA development progress in organizations in many sectors, such as healthcare and business. However, there is a lack of studies reporting up-to-date knowledge on applying maturity assessment in Higher Education Institutions (HEI). It remains unclear precisely to what extent and how HEI employ maturity assessment and the benefits of such exercises. This paper addresses this gap by reporting a case study at a large Norwegian university. A domain-specific maturity model is used as a lens to observe and reflect on the BIA implementation at the Norwegian University of Science and Technology. This paper reports the assessment results and discuss the implications of the maturity assessment. The findings and discussions in the case can cater to a broader audience of BIA practitioners and researchers, contributing to understanding the value and adoption dynamics of BIA in Higher Education.
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Wamba-Taguimdje, Serge-Lopez, Samuel Fosso Wamba, Jean Robert Kala Kamdjoug, and Chris Emmanuel Tchatchouang Wanko. "Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects." Business Process Management Journal 26, no. 7 (May 12, 2020): 1893–924. http://dx.doi.org/10.1108/bpmj-10-2019-0411.
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PurposeThe main purpose of our study is to analyze the influence of Artificial Intelligence (AI) on firm performance, notably by building on the business value of AI-based transformation projects. This study was conducted using a four-step sequential approach: (1) analysis of AI and AI concepts/technologies; (2) in-depth exploration of case studies from a great number of industrial sectors; (3) data collection from the databases (websites) of AI-based solution providers; and (4) a review of AI literature to identify their impact on the performance of organizations while highlighting the business value of AI-enabled projects transformation within organizations.Design/methodology/approachThis study has called on the theory of IT capabilities to seize the influence of AI business value on firm performance (at the organizational and process levels). The research process (responding to the research question, making discussions, interpretations and comparisons, and formulating recommendations) was based on a review of 500 case studies from IBM, AWS, Cloudera, Nvidia, Conversica, Universal Robots websites, etc. Studying the influence of AI on the performance of organizations, and more specifically, of the business value of such organizations’ AI-enabled transformation projects, required us to make an archival data analysis following the three steps, namely the conceptual phase, the refinement and development phase, and the assessment phase.FindingsAI covers a wide range of technologies, including machine translation, chatbots and self-learning algorithms, all of which can allow individuals to better understand their environment and act accordingly. Organizations have been adopting AI technological innovations with a view to adapting to or disrupting their ecosystem while developing and optimizing their strategic and competitive advantages. AI fully expresses its potential through its ability to optimize existing processes and improve automation, information and transformation effects, but also to detect, predict and interact with humans. Thus, the results of our study have highlighted such AI benefits in organizations, and more specifically, its ability to improve on performance at both the organizational (financial, marketing and administrative) and process levels. By building on these AI attributes, organizations can, therefore, enhance the business value of their transformed projects. The same results also showed that organizations achieve performance through AI capabilities only when they use their features/technologies to reconfigure their processes.Research limitations/implicationsAI obviously influences the way businesses are done today. Therefore, practitioners and researchers need to consider AI as a valuable support or even a pilot for a new business model. For the purpose of our study, we adopted a research framework geared toward a more inclusive and comprehensive approach so as to better account for the intangible benefits of AI within organizations. In terms of interest, this study nurtures a scientific interest, which aims at proposing a model for analyzing the influence of AI on the performance of organizations, and at the same time, filling the associated gap in the literature. As for the managerial interest, our study aims to provide managers with elements to be reconfigured or added in order to take advantage of the full benefits of AI, and therefore improve organizations’ performance, the profitability of their investments in AI transformation projects, and some competitive advantage. This study also allows managers to consider AI not as a single technology but as a set/combination of several different configurations of IT in the various company’s business areas because multiple key elements must be brought together to ensure the success of AI: data, talent mix, domain knowledge, key decisions, external partnerships and scalable infrastructure.Originality/valueThis article analyses case studies on the reuse of secondary data from AI deployment reports in organizations. The transformation of projects based on the use of AI focuses mainly on business process innovations and indirectly on those occurring at the organizational level. Thus, 500 case studies are being examined to provide significant and tangible evidence about the business value of AI-based projects and the impact of AI on firm performance. More specifically, this article, through these case studies, exposes the influence of AI at both the organizational and process performance levels, while considering it not as a single technology but as a set/combination of the several different configurations of IT in various industries.
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Levenburg, Nancy M. "Family Business Goals in the Tourism and Hospitality Sector: Case Studies and Cross-Case Analysis from Australia, Canada, and Sweden by Tommy Andersson, Jack Carlsen, Donald Getz." Family Business Review 15, no. 2 (June 2002): 107–9. http://dx.doi.org/10.1111/j.1741-6248.2002.00107.x.
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Vancsura, László, Arnold Csonka, and Tibor Bareith. "The Application of Efficency Improvement Methods in Manufacturing and Service Sectors Through Business Intelligence Systems – A Review." International Journal of Applied Research in Business and Management 3, no. 3 (December 2022): 1–20. http://dx.doi.org/10.51137/ijarbm.2022.3.3.1.
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The paper presents the tools for improving efficiency, from its historical beginnings to modern business intelligence systems, furthermore includes good practices and case studies that illustrate both the potential and the benefits of lean methodology. We review the main characteristics of the lean methodology and the most basic components that can be applied by an organizational culture to improve processes. As the case studies show, these methodologies can contribute not only to optimising the operations of manufacturing firms, but also to improving different corporate cultures. The importance of the data analysis tools available through modern technology is also a key focus of the study, and these are increasingly being used in lean methodologies. These software tools are essential to help in collecting and analysing data generated by the application of efficiency improvement methods, as well as in plan-actual comparisons. The study emphasises the importance of continuous improvement of business processes, focusing on the synergies between modern technologies and proven efficiency improvement methodologies. The implementation of these methods is crucial for the operation and increasing the profitability of SMEs at the dawn of the 4th industrial revolution.