Journal articles: 'Business etiquette'

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Komarova, N., and T. Kholopova. "Business Etiquette." World Economy and International Relations, no. 6 (1997): 118–25. http://dx.doi.org/10.20542/0131-2227-1997-6-118-125.

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Forbes, Cassie. "I Business Etiquette." Bulletin of the Association for Business Communication 53, no. 3 (September 1990): 55. http://dx.doi.org/10.1177/108056999005300310.

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Arsakaeva, Kh S. "Modern Business Writing Etiquette." SHS Web of Conferences 172 (2023): 03013. http://dx.doi.org/10.1051/shsconf/202317203013.

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This article attempts to consider the etiquette of a business letter. The importance of observing the norms and rules of speech etiquette is emphasized. It also talks about the structure of an e-mail, the observance of which is the key to a successful letter and respect for the addressee. The topic of business etiquette remains relevant and useful in our time. One of the most important factors determining the success of business communication is the ability to maintain business documentation, compliance with ethical standards and rules. Possession of the culture of business communication, knowledge of etiquette rules is considered one of the most important professional qualities of a business person. The relevance of this topic is due to the fact that modern society is constantly developing new forms of communication, the network Internet penetrates into all areas of business communication.

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Sydorovska, Evgeniya. "International non-verbal business etiquette of the XXI century: semiotic aspect." Almanac "Culture and Contemporaneity", no. 1 (August 31, 2021): 56–61. http://dx.doi.org/10.32461/2226-0285.1.2021.238542.

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The purpose of the article is to identify the features of non-verbal etiquette signs in the context of international business etiquette of the XXI century. Methodology. The method of cultural analysis was applied (to identify the features of the representation of culture by means of intercultural communication in the context of business etiquette); method of structural, functional and system analysis (to identify the features of international business etiquette as a multi-component system); semiotic method (for the study of non-verbal international business etiquette as a complex sign system), etc. Scientific novelty. Business etiquette in the context of international communicative competence is investigated; analyzed an important component of international business etiquette - non-verbal etiquette as a complex system that functions in the global socio-cultural space and consists of non-verbal etiquette signs, relations between them, and non-verbal rules of international etiquette; the non-verbal international business etiquette is considered in a semiotic aspect. Conclusions. International business etiquette is a dynamic system, some aspects of which are constantly changing with the development of international business and globalization. However, despite the fact that cultural differences in business communication in the context of globalization trends in the world socio-cultural space are minimized, certain delicate aspects remain in force, which must be taken into account in intercultural communication. The study revealed that the rules of non-verbal international business etiquette and its semiotic system have remained unchanged for many centuries and are largely due to the specifics of national cultural codes. Intercultural skills are essential to achieve effective and productive international negotiations. Facial expressions, gestures, and other non-verbal cues characteristic of a particular culture are an important part of the international non-verbal business etiquette of the 21st century.

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Ksenzenko, O., and V. Robustova. "Dynamic Processes in Professional and Business Etiquette." Scientific Research and Development. Modern Communication Studies 10, no. 5 (November 3, 2021): 58–63. http://dx.doi.org/10.12737/2587-9103-2021-10-5-58-63.

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The research focuses on the study of the dynamics of etiquette norms in the innovative communicative space. The paper considers the factors which may condition changes in etiquette norms and stimulate formation of new norms and rules. The contribution explains the importance of taking into account theoretical foundations of etiquette studies while considering innovative norms, and lays special emphasis on comparison of traditional and innovative norms. The article reveals the role of socio-cultural context in the process of implementation of etiquette norms, and outlines the factors which determine the variability of their functioning. The study highlights specific features of innovative etiquette norms: the focus of attention is on etiquette norms regulating behaviour in the online communicative environment – with special reference to business interaction, in particular, business interaction in the format of zoom conferences. The paper suggests classification of innovation norms, outlines etiquette gaps and ways of their elimination. The publication also explains the importance of practical valiability of the study, and accounts for the need in optimization of business etiquette training – with special reference to up-to-date conditions of professional interaction.

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Yu, Yuxiu. "Research on the Training Path of Business Etiquette for English Majors." Modern Economics & Management Forum 4, no. 5 (December 26, 2023): 126. http://dx.doi.org/10.32629/memf.v4i5.1490.

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This paper focuses on the cultivation path of business etiquette for English major students. With the deepening of global economic integration, business communication is becoming increasingly frequent, and business etiquette skills have become crucial for English majors. This study aims to explore how to effectively cultivate the business etiquette skills of English major students. Through literature review and empirical research methods, this article first analyzes the importance and influencing factors of business etiquette, then proposes a systematic training path, and verifies the feasibility and effectiveness of this training path through empirical research. The research results indicate that English major students need to pay attention to knowledge learning, practical opportunities, and personal quality cultivation in improving their business etiquette skills. This study has certain guiding significance for improving the business etiquette skills of English majors.

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McPherson, William. "Learning Business Etiquette at Dinner." Business Communication Quarterly 61, no. 4 (December 1998): 104–6. http://dx.doi.org/10.1177/108056999806100412.

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Lukyanova, Varvara Vasilyevna, and Natalia Andreyevna Dilman. "BUSINESS ETIQUETTE WITHIN THE COMPANY." Наука XXI века: актуальные направления развития, no. 1-1 (2021): 450–52. http://dx.doi.org/10.46554/sciencexxi-2021.02-1.1-pp.450.

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Husarina, Natalia, Maryna Shepel, and Denis Savchenko. "Future Civil Servants’ Business Etiquette Development as a Part of Professional Image." Economics: time realities 3, no. 61 (June 24, 2022): 26–32. http://dx.doi.org/10.15276/etr.03.2022.3.

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The article deals with the importance of future civil servants’ business etiquette development as a component of their professional image. The aim of the article was to determine the role of future civil servants’ business etiquette development as a part of professional image. The article examines the scholars’ viewpoints on image, professional image and business etiquette. It has been noted that business etiquette concerns not only the norms and rules of behaviour, respect for others, but also speech culture. The courses of general and professional training are of great importance for the future civil servants’ of business etiquette development , where a special place is given to the course "Image and Ethics in Public Administration". The authors note that in addition to lectures and practical classes, the students’ independent work, the students’ participation in scientific conferences, meeting with public figures (deputies, deputy mayors and territorial communities chairmen ), the work of the academic group supervisor play and important role in future civil servants’ business etiquette development.

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Bolotina, I., and H. Yaremych. "Role and importance of business etiquette in conflict management of the organization." Scientific Works of National University of Food Technologies 28, no. 6 (December 2022): 7–26. http://dx.doi.org/10.24263/2225-2924-2022-28-6-3.

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The article is devoted to the study of the role and impor-tance of business etiquette in conflict management of the organization. The essence of the concepts "conflict", "organizational conflict", "conflict management" is defined. The main reasons of conflict situations in the organization are characterized. It is noted that in economically developed countries there is a fairly new, modern approach to conflict management related to business etiquette and its tools. The content of business etiquette, principles, functions and directions of its unification are disclosed. A number of rules of business etiquette, which are guided by participants in busi¬ness relations in order to prevent possible conflicts, were singled out. Their content is disclosed, a thorough description is given. The important role of the manager in solving conflict situations in the organization is emphasized. The skills and knowledge of business etiquette which must be possessed for successful conflict resolution are highlighted. The main attention is paid to the fact that the rules of business etiquette serve only as an external expression of moral relations between people, so they can be both tacit and more specific. It was determined that these rules, norms and values are contained in the code of corporate (business) ethics, which is the main tool of business etiquette. Its functions, structure and content are analyzed. Practical recommendations on conflict prevention in the organization, its prevention and mitigation based on the principles, rules and norms of business etiquette are offered. It was concluded that com-pliance with accepted rules of conduct strengthens confi-dence in the correctness of one's actions, creates a sense of psychological comfort, which, in turn, affects the number of conflicts, labor productivity, production culture, etc.

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Charushina, Elena Ivanovna, and Olga Ivanovna Gerasimova. "Research on digital etiquette in business communications." Mezhdunarodnaja jekonomika (The World Economics), no. 3 (February 18, 2022): 255–67. http://dx.doi.org/10.33920/vne-04-2203-05.

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The formation of a new social order also presupposes the formation of a new social culture — digital culture as a semantic and regulatory component of a network society. But so far there are no clearly formulated requirements for human behavior in the virtual space.In this connection, ambiguous situations arise between employers and subordinates. The study of the attitude to the norms of etiquette, which determines the value attitudes and standards for participants in network communications at all levels of interaction. The purpose of the work is to investigate the formation of ideas about the norms of business etiquette in a virtual environment in the process of business communications. The research was carried out by the method of a questionnaire survey on the territory of Kostroma, Perm and St. Petersburg. The study involved employees of companies representing various sectors of the economy and students of various fields of study studying the disciplines "Business etiquette" and "Business communications". The following was established: in general, everyone observes etiquette, including in the digital environment; many have a feeling of lack of confidence in the knowledge of the norms of digital etiquette; active use of social networks for business communications; company management should not monitor the behavior of their employees in the digital environment. The results of the study make it possible to understand the peculiarities of observance of etiquette in a digital environment, identify problems that arise during business communications in a virtual environment, and can also serve to develop psychological recommendations for the formation of effective methods.

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Kenman, Leon F., Drew Wilson, and Lloyd Donaldson. "Russian Etiquette and Ethics in Business." Modern Language Journal 82, no. 3 (1998): 443. http://dx.doi.org/10.2307/329989.

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Barnes, Dayle, Robert Littlefield, and Boye Lafayette de Mente. "Chinese Etiquette and Ethics in Business." Modern Language Journal 75, no. 1 (1991): 131. http://dx.doi.org/10.2307/329851.

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Mackiewicz, Jo, and Marty Sozansky. "Book Review: Guide to Business Etiquette." Business Communication Quarterly 68, no. 3 (September 2005): 381–86. http://dx.doi.org/10.1177/1080569905279029.

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Huffman, James L., and Boye De Mente. "Japanese Etiquette and Ethics in Business." Modern Language Journal 73, no. 1 (1989): 95. http://dx.doi.org/10.2307/327294.

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Stening, Bruce W. "Chinese etiquette & ethics in business." International Journal of Intercultural Relations 14, no. 4 (January 1990): 549–50. http://dx.doi.org/10.1016/0147-1767(90)90035-u.

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Sari, Yohana Ika Harnita, and Wang Zhaohui. "Etiquette Lesson for English Program in Indonesia and in China." PAROLE: Journal of Linguistics and Education 10, no. 1 (September 16, 2019): 1–8. http://dx.doi.org/10.14710/parole.v10i1.1-8.

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Life and career skills are two of many required skills in the 21st century learning. Etiquette lesson becomes essential in preparing college students to cope with the working world. This study aims at comparing the etiquette lesson employed in the English Program of the Vocational College of Universitas Gadjah Mada (UGM) Indonesia and in the Business English Program of the Foreign Language School of Chengdu Textile College (CDTC) China. The data were collected through doing interviews with etiquette teachers, doing observation in both colleges, and conducting library research. Afterwards, the data were categorized into three areas; course syllabus, topics and activities, and assessment; they were then analyzed using Business Etiquette Significant Learning Taxonomy and 21st Century Learning Framework. This study reveals that all aspects of Business Etiquette Significant Learning are employed within the lesson in both colleges.

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Mamina, Raisa, and Evgeniya Piraynen. "DIGITAL BUSINESS ETIQUETTE IN THE DISTANCE FORMAT OF HIGHER EDUCATION." Studia Humanitatis 17, no. 4 (December 2020): 15–20. http://dx.doi.org/10.15393/j12.art.2020.3662.

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The article highlights the essential characteristics and specifics of Digital Business Etiquette. The role and importance of digital business etiquette as a tool for effective communication in the internet space of the university environment are shown within the framework of the problem areas of the di-station format of higher education, which were updated in the context of the pandemic. The study is based on the application of the methodology of cultural-philosophical, axiological and interdisciplinary approaches to the consideration of digital etiquette as a new communicative phenomenon of a new reality.

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Mausehund, Jean, R. Neil Dortch, Paula Brown, and Carl Bridges. "Business Etiquette: What Your Students Don't Know." Business Communication Quarterly 58, no. 4 (December 1995): 34–38. http://dx.doi.org/10.1177/108056999505800407.

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Recent developments in the workplace have supported the need for more awareness of business etiquette, especially by new employees entering the workforce. This study was com pleted to determine the current level of etiquette awareness possessed by students enrolled in business communication courses at three AACSB institutions. The findings indicate that students are most concerned with issues related to job interviews, interpersonal relationships, and social issues and least concerned with intercultural issues.

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Zinchenko, Olena, Maria Ohrenich, Maryna Shepel, and Maryna Yakovlieva. "NON-LINGUISTIC STUDENTS’ INTERCULTURAL BUSINESS COMMUNICATION SKILLS FORMATION." Academic Notes Series Pedagogical Science 1, no. 191 (2020): 87–91. http://dx.doi.org/10.36550/2415-7988-2020-1-191-87-91.

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The article deals with the experimental methodology of general cultural competence and business English speech etiquette skills formation. They are regarded as a means of intercultural business communication of future economic professionals. The analysis of recent researches and publications issued by domestic and foreign scientists on the subject under study is provided. The authors give their own definition to the concept «general cultural competence». The experimental validation of general cultural competence and business English speech etiquette development was carried out on the basis of Odessa National Academy of Food Technologies (Ukraine) during 2017-2019. The experiment covered 450 students of the Faculty of Economics, Business and Control (Specialities «Accounting and Audit», «Economy of Enterprise») and the Faculty of Management, Marketing and Logistics (Specialities «Management», «Marketing», «Entrepreneurship, Trade and Exchange Activity», «Public Management and Administration»). The study was conducted in two stages. The first stage was aimed at future economic specialists’ general cultural competence formation and the second one — business English speech etiquette development. In the process of our study we solved the following tasks: to show the possibilities of forming general cultural competence in the educational process at a higher technical educational institution; to develop students' self-education and self-improvement abilities; to promote the creation of beliefs, value preferences, the acquisition of new knowledge and cultural activities skills. teaching the speech etiquette was based on certain principles, namely: didactical, methodical, linguistic. The study provides examples of interactive tasks and types of work that have contributed to the English language communicative competence development and cultural values assimilation of foreign cultures representatives, they are: business role plays, case studies, working with original texts, students’ pair and group activity, video tutorials, mini-conferences and presentations; such concepts as «dialogue of cultures», «intercultural interaction», «culturological situation», «speech etiquette formulae», «information and communication educational technologies» etc., Based on this work results, methodological recommendations for the students’ business English speech etiquette and general culture competence formation were given.

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Кашаева, Elena Kashaeva, Павлова, and Lyudmila Pavlova. "Ethical component of the communicative efficiency of business communication." Central Russian Journal of Social Sciences 11, no. 3 (June 26, 2016): 187–95. http://dx.doi.org/10.12737/20400.

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The article deals with issues related to the ethical foundations of the effectiveness of oral and written forms of business communication. It is emphasized that in business interaction speech etiquette plays an important role, in particular address as the most frequent communicative unit. Particular attention is given to form You address in the system «Chief – Employee». The efficiency factors of using speech etiquette cliche in business correspondence are identified.

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Syun, Tszyi. "Speech etiquette in the Russian and Chinese linguocultures (on the example of address and greeting)." Litera, no. 5 (May 2021): 47–58. http://dx.doi.org/10.25136/2409-8698.2021.5.35583.

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The goal of this research consists in comparison of the Russian and Chinese means of public speaking etiquette. The object of this research is the forms of expressing speech etiquette in the Russian and Chinese languages on the example of address and greeting. The subject of this research is the manifestation of cultural peculiarities of speech etiquette in the Russian and Chinese languages. The author reviews such speech situations as social interaction, business communication, communication between people who know each other and who do not, and other social situations. The relevance of this article is defined by the lack of comparative works dedicated to the Russian and Chinese speech etiquette. The scientific novelty consists in introduction to the comparative analysis of new language material acquired from the literary texts, publicistic texts, and Internet. The obtained results may be valuable in further comparative studies of the Russian and Chinese speech etiquette, as well as in teaching business etiquette within the framework of culturological disciplines; this is substantiated by the fact that with the development of relations between the two countries, also increases the number of people studying Russian and Chinese languages. Speech etiquette is a branch of communicative linguistics, and thus its in-depth study is of primary importance in international communication. The conclusion is made that speech etiquette is a crucial component of the national language and culture; the etiquette code of the Russian and Chinese linguocultures has similarities and differences, which is associated with the process of historical accumulation of national peculiarities and cultural development.

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Washington, Melvin C., Ephraim A. Okoro, and Otis Thomas. "Intercultural Communication In Global Business: An Analysis Of Benefits And Challenges." International Business & Economics Research Journal (IBER) 11, no. 2 (January 23, 2012): 217. http://dx.doi.org/10.19030/iber.v11i2.6776.

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The twenty-first century business environment is expanding and increasingly attracting the interest of countries from developed and developing nations of the world. As countries of the world become increasingly interdependent and interconnected because of global market and diverse consumer needs, it is critically important that participating countries and their organizations understand and appreciate one anothers cultural differences in order to ensure growth and sustainability in international business. Recent studies have traced the failure of some international business ventures to three significant factors: lack of intercultural skills and competence, inability to communicate effectively at a global level, and failure to practice acceptable etiquette in business negotiations. Therefore, businesses from different countries need to appreciate the importance of understanding the cultures and values of their counterparts as well as develop intercultural communication sensitivity and decorum. This paper then is an attempt toward analyzing the significance and role of intercultural communication and etiquette in international business. Recommendations for appropriate practices and acceptable conducts among nations are provided.

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Gashe, E., A. Chalova, I. Shul'zhenko, and A. Lobacheva. "Research on the Importance of Digital Etiquette As a Competence of a Modern Employee." Management of the Personnel and Intellectual Resources in Russia 10, no. 6 (January 28, 2022): 48–52. http://dx.doi.org/10.12737/2305-7807-2022-10-6-48-52.

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This article is devoted to the study of the current topic - the importance of digital etiquette as an employee competence. The percentage of modern employee's communications in the online space is increasing, more and more work issues are solved using computer technology and electronic systems. This trend requires the development of a new digital culture of communication, which includes the rules that are necessary to build clear business relationships. In order to form a relevant, understandable and succinct set of recommendations, it is required to assess the current level of knowledge of digital etiquette. To do this, a survey was compiled that included questions defining human behavior in various situations that may arise during online business communications. Based on the survey with 120 respondents, recommendations on business etiquette topics were developed.

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Пабат, Марина. "ПРОБЛЕМА ФОРМУВАННЯ НАВИЧОК ВОЛОДІННЯ МОВНИМ ЕТИКЕТОМ НА ЗАНЯТТЯХ З БІЗНЕС-КУРСУ АНГЛІЙСЬКОЇ МОВИ." SWorldJournal, no. 14-01 (June 30, 2018): 91–97. http://dx.doi.org/10.30888/2663-5712.2022-14-01-007.

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The article is devoted to the solution of the problem of formation of language etiquette skills in business English classes in higher educational institutions. The authors define the concept of language etiquette and the importance of mastering it.The mo

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Kukharyk, Viktoria. "Business Gift Giving Etiquette Features in Different Countries." Modern Economics 33, no. 1 (June 20, 2022): 44–49. http://dx.doi.org/10.31521/modecon.v33(2022)-06.

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Abstract. Introduction. The present article deals with the gift giving etiquette in different countries. It is noted that mutual communication is becoming an increasingly universal phenomenon for people of different cultural backgrounds. A substantiated opinion is that business partners typically give gifts to show appreciation, respect, express best wishes or congratulations, and show goodwill to continue working together and maintain relationships. It is noted that business etiquette plays a crucial role in the smooth development of international business. It has been established that the gifts exchange has a long history and since ancient times high foreign guests have always arrived in another country with gifts. Purpose. The purpose of this research is a comprehensive investigation of the business gifts giving etiquette in different countries, identifying and studying the key common and distinctive features of this process. Results. It is especially difficult to communicate effectively with business partners of different cultures. Hence, it is necessary to study not only the issues to be discussed in business meeting with foreign business partners, but also business ethics of the relevant country. An effective way to improve the relationship between business partners is a gift giving. This prosess can express different types of emotions and reduce mutual misunderstandings or conflicts, mutual emotional distance and strengthen relationships between business partners. And vice versa, the wrong gift can lead to the contract ending. Under those circumstances, it is important for the gift sender to respect the culture of business partners, to understand the customs of the country. Conclusions. Therefore, the gift-giving etiquette is closely linked to different social customs, historical traditions, religious beliefs and lifestyles of different countries. At the end, the comparing of gift-giving different aspects between countries will help to understand the different cultural values, and hence to ensure an effective mutual communication between different nations.

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Pangsy-Kania, Sylwia, and Magdalena Orłowska. "Business etiquette: The heritage of Chinese culture in trade negotiations." Gdańskie Studia Azji Wschodniej, no. 25 (June 29, 2024): 120–34. http://dx.doi.org/10.4467/23538724gs.24.008.19869.

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Historia oraz tradycje kulturowe Chin odgrywają bardzo ważną rolę we współczesnych negocjacjach handlowych. Celem niniejszego artykułu jest przedstawienie kulturowych uwarunkowań chińskiej etykiety biznesowej oraz najważniejszych elementów dziedzictwa kultury w chińskiej etykiecie biznesowej podczas negocjacji handlowych. Zakładając, że negocjacje składają się z trzech głównych faz: wymiany informacji, targowania się i zamykania, szczególną uwagę poświęcono nawiązywaniu współpracy (język, hierarchia), wizytom i delegacjom (powitania, odpowiednie negocjacje, tematy tabu) oraz innym elementom etykiety biznesowej, takim jak bankiety i lunche oraz praktyki wręczania prezentów. W artykule sformułowano następującą tezę: w negocjacjach z Chińczykami ważniejsze od natychmiastowego zysku jest budowanie długoterminowej relacji opartej na uwzględnianiu etykiety biznesowej wynikającej z dziedzictwa chińskiej kultury. Chinese history and cultural traditions play a very important role in contemporary trade negotiations. The aim of this article is to present the cultural determinants of Chinese business etiquette and the most important elements of cultural heritage in Chinese business etiquette during trade negotiations. Assuming that negotiations consist of three main phases – exchanging information, bargaining, and closing - particular attention is paid in this paper to establishing cooperation (language, hierarchy), visits and delegations (greeting, proper negotiations, taboo topics), and other elements of business etiquette such as banquets and lunches, and gift-giving practices. The following thesis is formulated in this paper: in negotiations with Chinese people more important than immediate profit is the process of building a long-term relationship based on taking into account the business etiquette resulting from the heritage of Chinese culture.

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Litvyakova, Tatyana A., and Lyudmila P. Luneva. "DIGITAL ETIQUETTE IN BUSINESS COMMUNICATION: TYPICAL MISTAKES AND WAYS TO PREVENT THEM." Proceedings of Southern Federal University. Philology 27, no. 4 (December 22, 2023): 154–62. http://dx.doi.org/10.18522/1995-0640-2023-4-154-162.

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Digital technologies are gaining more and more popularity in a person's life and radically affect the communication process. It is necessary to create appropriate limits (norms and rules of etiquette behaviour) in the business communication. This article analyzes articles devoted to the culture of business communication in the digital environment, comprehends the personal experience of the authors, analyzes the results of a questionnaire of students of a technical university about digital etiquette, emphasizes the importance of forming a culture of business communication among students.

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Trinkaus, John. "Business Manners: An Informal Look." Perceptual and Motor Skills 68, no. 3 (June 1989): 945–46. http://dx.doi.org/10.2466/pms.1989.68.3.945.

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A number of top executives feel that many of their organization's problems are rooted in a lack of proper business etiquette and protocol. Based on an informal inquiry as to the social courtesy displayed by a group of business students, this thinking may well have some merit.

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Schaffer, Burton F., Craig A. Kelley, and Maryann Goette. "Education in Business Etiquette: Attitudes of Marketing Professionals." Journal of Education for Business 68, no. 6 (August 1993): 330–33. http://dx.doi.org/10.1080/08832323.1993.10117637.

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Santovec, Mary Lou. "Business Etiquette: Not Just for Black Dress Events." Women in Higher Education 22, no. 5 (May 2013): 22. http://dx.doi.org/10.1002/whe.10459.

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Sabath, Ann Marie. "Workplace etiquette: The unwritten rules of business success." Employment Relations Today 34, no. 2 (2007): 53–59. http://dx.doi.org/10.1002/ert.20152.

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Huliyev, Arif, and Veronika Chekalyuk Chekalyuk. "Corporate culture and etiquette." Naukovyy Visnyk Dnipropetrovs'kogo Derzhavnogo Universytetu Vnutrishnikh Sprav 3, no. 3 (September 30, 2021): 23–30. http://dx.doi.org/10.31733/2078-3566-2021-3-23-30.

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The topic of etiquette is given the main place in diplomacy and in the formation of corporate culture, interpersonal communications. We are talking about verbal and nonverbal ways, etiquette of business communication. This paper presents the research results and experience of practicing scientists, conclusions on diplomacy, corporate culture, the art of effective communication. Despite global changes in the communications system, etiquette remains a key component of the universal communication culture. The authors emphasize the relevance of the topic of the article, focus on a set of knowledge and rules developed historically, and offer the author's vision of compliance with etiquette for the effectiveness of negotiators at all levels. It has been concluded that the realities of today, globalization and other social factors dictate new conditions for the development of diplomacy and new market demands. Etiquette standards in the conditions of society transformation acquire the status of an effective tool in business and political communications. Unstable political and economic situations have a negative impact on building a positive state image, but it is instability that motivates scientists, educators and professionals to act and find effective ways to form an image, in such conditions, cultural diplomacy gains strength and weight in society. These processes contribute to changes in established standards of diplomacy, the evolution of the industry and the system of social communications Own author's research, practical experience, comparison of opinions and conclusions of fellow researchers, authoritative scientists-practitioners, published in scientific works, all this allows to predict possible ways and prospects of influence of the newest forms of communications, transformation of etiquette norms and standards, their influence on state image creation. in real time and in the short term, as external factors significantly affect the methods of working on the image and new etiquette, in particular introduced during quarantine.

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Кивилева and E. Kivileva. "Business communication and factors impeding its success." Modern Communication Studies 2, no. 3 (June 27, 2013): 44–48. http://dx.doi.org/10.12737/598.

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The article analyses verbal and non-verbal forms of business communication and considers the causes of a communicative failure among which cultural differences in speech etiquette, stereotypes, biases and ethnocentrism are foregrounded.

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Yunus, Ulani. "Office Courtesy: Diferensiasi pada Komunikasi Organisasi." Humaniora 3, no. 1 (April 30, 2012): 165. http://dx.doi.org/10.21512/humaniora.v3i1.3246.

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Office etiquette or office courtesy is a procedure in a person with association or persons outside the organization. Etiquette teaches us to maintain good relations with the person / party. Etiquette becomes an inherent part of an organization because etiquette is not just a tool to assess an appropriate or inappropriate actions of members of the organization, but also the adhesive in the activities of a business transaction; that office image courtesy instrumental in building the organization. Through the courtesy of its contextual office applied through: adjustments to the organizational culture, attitudes toward seniors, standardization attitude towards the stakeholders. Thus, a typical office courtesy can be a differentiation of an organization.

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Буханцева and Yu Bukhantseva. "Communication Features, Culture and Speech Etiquette of Business Communication." Modern Communication Studies 4, no. 1 (February 17, 2015): 25–28. http://dx.doi.org/10.12737/7775.

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This paper focuses on the fact that business communication is a major and significant part of the professional culture. Relevance of the topic confirms the need for ownership of professional culture, namely, business communication, heads of international companies who every day have to deal with its partners in the international business. Stand all the important aspects, forms of business communication. This article is based on the fact that the form of business communication has its own rules, principles and standards that are mandatory. Culture of business communication – a high level of communication skills in the business world. Culture of speech and business communication is sometimes interpreted as corporate communications, whose main goal – is to identify specific problems and their joint decision. The result of business communication should be no material aspect, but rather positive emotions from interaction with a partner, which, in turn, can then lead to large transactions. The author argues that business – is the ability to communicate with people.

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Jiang, Shan. "Analysis of Differences between Russian and Chinese Speech Etiquette in a Business Banquet." Litera, no. 10 (October 2022): 1–6. http://dx.doi.org/10.25136/2409-8698.2022.10.38815.

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The object of the study is the Russian and Chinese speech etiquette at the table. The author examines in detail such aspects of the topic as differences in seating arrangements, use of dinner set and meal system between China and Russia at business banquets, and also lists the relevant rules of etiquette and at the same time indicates the specific reasons for the differences. Special attention is paid to the analysis of the reasons for these differences by comparing the seating arrangements, use of dinner set and meal system at business banquets between Russia and China, and practical recommendations are given for future business banquets between Russia and China. The special conclusions of the study are religious ideology, geography, history and culture have a very important influence on table manners in Russia and China. The author's special contribution to the research of the topic is the analysis and comparison of speech etiquette at the table in business communication between Russians and Chinese, which helps the staff of both countries to better understand each other in economic and trade cooperation. The novelty of this article lies in pointing out not only the differences between Russian and Chinese business banquets, but also the factors influencing these differences.

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CHEBAN, Oksana. "METHODS OF FORMING PROFESSIONAL AND ETHICAL CULTURE OF THE STUDENTS OF ECONOMIC SPECIALTIES." Ukrainian Journal of Applied Economics 6, no. 4 (November 26, 2021): 105–11. http://dx.doi.org/10.36887/2415-8453-2021-4-12.

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Modern society is interested not only in the formation of the qualities of a specialist in the field, but also in the possibility of establishing interpersonal relationships. In the context of globalization there is a need to find new approaches in the training of specialists. And one of the important elements of this training is the assimilation of the rules of etiquette (both business etiquette and cultural rules of conduct) by students of higher education institutes. In today's world, in order to pursue a high level of professional activity, every employee, regardless of position, is obliged to know and apply the basic ethical principles of communication. The formation of etiquette is the basis of the ethics of business communication. Etiquette implies general provisions that give a chance to those who use them to determine correctly their own behavior, personal actions, and their attitude to everything. Ethics of business communication belongs to the category of professional ethics, which acts as a regulator of relationships between employees in the field of entrepreneurship. Entrepreneurial activity, like most other activities, primarily determines the basis of morality and could exist without such a basis. Based on the generalization of the experience of society and individuals in moral terms, ethics performs three tasks: establishes rules governing the behavior of employees; creates values that should be sought and adhered to; forms positive qualities of human character. We believe that the formation and orientation of students to competent and responsible professional activity is the formation of moral qualities. Determining the priority tasks of moral and ethical formation of the individual – the future employee of the economic sector, they are the ability to self-regulation and self-organization of professional activities and behavior in accordance with the Code of Ethics. Everyone faces ethical norms in the process of work, their success in relations with colleagues depends on how a person understands ethical norms, what content they include, and this fact affects the implementation of goals and objectives, but in other cases complicates the communication process. Keywords: personality formation of a student, etiquette, ethical culture, professional communication, business etiquette, intercultural communication, intercultural competence, corporate culture of the student community, interactive teaching methods, professional training.

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Saharova, Ekaterina S., Ekaterina I. Balakireva, and Roman V. Komarov. "Digital etiquette of schoolchildren: features of interpretation and formation of primary knowledge and skills on the SberClass platform." Psychological-Pedagogical Journal GAUDEAMUS 23, no. 1 (2024): 35–43. http://dx.doi.org/10.20310/1810-231x-2024-23-1-35-43.

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We consider the issue of formation of primary knowledge and skills of digital etiquette in schoolchildren on the digital platform SberClass. Digital etiquette today is in its infancy and is understood as a regulator of communication in the virtual network, the considered forms of etiquette communication are written, behavioral and speech. Based on the existing principles of digital etiquette, the developed content of the training module are rules and principles of digital etiquette, digital etiquette of business and informal communication, digital footprint. A matrix of course sections and learning outcomes for pupils in extracurricular activities has been created. Analyzed possibilities of learning on the digital educational platform SberClass are independent choice of an individual educational trajectory, control of one's own pace and time of learning, choice of tasks and exercises of different levels of complexity from the list of proposed ones, ways of work. The stages and description of the empirical part of the study are presented. The data of the experiment show that the training module «Digital etiquette» on the SberClass platform contributes to the formation of primary knowledge and skills of students of the 7th grade, after completing the training module, the level of knowledge formation about digital etiquette of students of the 7th grade increased: percent of students with a low level decreased, percent of students with an average and high level increased.

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Beni, Fatemeh Ahmadi. "UNDERSTANDING OF POLITENESS AND SPEECH ETIQUETTE IN PERSIAN AND RUSSIAN CULTURES." RSUH/RGGU Bulletin. "Literary Theory. Linguistics. Cultural Studies" Series, no. 8 (2022): 148–59. http://dx.doi.org/10.28995/2686-7249-2022-8-148-159.

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The article is devoted to the problems of intercultural communication in the field of speech etiquette. On the example of communicative failures of Russian and Iranian students, the differences in the etiquette models of Russian and Persian cultures are considered. The article reveals the main provisions of speech etiquette, the basic principles of the theory of Politeness, general and specific characteristics of polite communicative behavior, the features of speech etiquette in Persian linguistic culture and its differences from Russian linguistic culture. Special attention is paid to the “surprised person”, that is, a person who has fallen into a foreign cultural environment for him as an object of study of etiquette inconsistencies of speech etiquette compared systems. The analyzed material is a collection of real stories of ten Iranian students who got into awkward communication situations during their stay in Russia, and the stories of their friends who got into awkward situations in Iran. These situations are associated with the peculiarities of the etiquette behavior of men and women, with everyday etiquette superstitions, etc. The study of the differences between Russian and Persian etiquette is considered useful both from a theoretical and practical point of view

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Van Cuicui, V., and Natalia Borisovna Ruzhentseva. "CHINESE AND RUSSIAN EVERYDAY AND BUSINESS COMMUNICATION: ETIQUETTE NORMS." Pedagogical Education in Russia, no. 10 (2016): 31–37. http://dx.doi.org/10.26170/po16-10-06.

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Iovkhimchuk, Nataliia. "SPEECH-COMMUNICATIVE CULTURE AS A COMPONENT OF BUSINESS ETIQUETTE." Pedagogìčnij časopis Volinì 1(4), no. 2017 (2017): 71–76. http://dx.doi.org/10.29038/2415-8143-2017-01-71-76.

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Kelley, Craig A. "Educating Marketing Students in the Art of Business Etiquette." Journal of Marketing Education 14, no. 2 (August 1992): 34–38. http://dx.doi.org/10.1177/027347539201400206.

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Remnova, Lyudmyla, and Tetiana Zabashtanska. "DIGITAL ETIQUETTE IN MODERN BUSINESS COMMUNICATION AND PERSONNEL MANAGEMENT." Problems and prospects of economics and management, no. 2(30) (2022): 32–43. http://dx.doi.org/10.25140/2411-5215-2022-2(30)-32-43.

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Yurchyshina, L. I., and T. M. Kalyuzhna. "Features of international etiquette in the business communication system." Economic Bulletin of Dnipro University of Technology 80 (December 2022): 42–48. http://dx.doi.org/10.33271/ebdut/80.042.

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Badiane, Kemo, Tan Chunmei, and Wong Mun Wui. "Business Etiquette and Communication in France and China: An Intercultural Approach." Global Academic Journal of Economics and Business 6, no. 02 (March 24, 2024): 36–46. http://dx.doi.org/10.36348/gajeb.2024.v06i02.002.

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In a world where business competition has become more and more intense, every single detail must be taken into account in order to be competitive. Business etiquettes have become the necessary standards in all the firms to optimize their business and administration efficiency. All the countries are developing their business strategies by creating different ways with certain diversity in terms of cultural development, etc., which can thus inevitably lead to different business etiquettes. Each individual plays a different role in business activities. The purpose of this study is to compare the difference of business etiquettes between China and France. To understand the difference between these two countries, we compared the difference of business etiquettes between China and France by referring to Chinese and French companies doing business in China. The data analysis may provide practical advice for us to be able to avoid causing any ambiguity or misunderstanding between the two countries. The study also revealed the importance of respect and the influence of different reflection habits in these two countries. Thus, it may reach the goal of helping both sides to form a better mutual understanding and providing practical recommendations to better strengthen Sino-French relationships.

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Nalitkina, Olga, and Raushan Khasan. "INDUCTIVE APPROACH TO TEACHING FOREIGN LANGUAGE ETIQUETTE OF PROFESSIONAL COMMUNICATION AT NON-LINGUISTIC UNIVERSITY." Chronos: psychology and pedagogy 6, no. 2(25) (July 4, 2021): 17–20. http://dx.doi.org/10.52013/2712-9683-25-2-4.

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We look at the challenges of teaching cultural and ethical norms of foreign language business communication to future specialists in tourism. We substantiate the advisability of applying inductive approach in teaching foreign language business etiquette.

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Balan, Oleksandr, Maryna Shepel, and Lev Tsekhmistrenko. "Sociocultural Competence Development as Prerequisite for Future Public Administration Specialists’ Becoming." Economic journal Odessa polytechnic university 1, no. 15 (February 23, 2021): 5–15. http://dx.doi.org/10.15276/ej.01.2021.1.

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The article deals with sociocultural competence development as prerequisite of future civil servants’ becoming in the process of learning a foreign language. The aim of the article was to define the role of sociocultural competence in the process of future public administration specialists’ professional training. The authors of the article have made the analysis of domestic and foreign resources devoted to the issues of sociocultural competence, professional ethics, business speech etiquette, teaching foreign languages at non-linguistic universities, future professionals’ becoming. The authors give their own notion to the concepts "sociocultural competence", "business speech etiquette". The model for public administration specialists’ sociocultural competence development both offline and online are proposed.

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ILIESCU, Andreea. "The Essentials of Writing Business Emails." ANALELE UNIVERSITĂȚII DIN CRAIOVA SERIA ȘTIINȚE FILOLOGICE LIMBI STRĂINE APLICATE 2024, no. 1 (July 19, 2024): 258–67. http://dx.doi.org/10.52744/aucsflsa.2024.01.29.

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The present article addresses the relevance of business emails to a technology-driven world. With staggering numbers of professional emails, sent worldwide on a daily basis, this medium of communication remains a commonly used method in the workplace. Though fast and effective, business emails require a thorough training, with specific rules to be observed. Just as importantly, the guidelines for writing professional emails also refer to business email etiquette

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Malyuga, Elena, Daria Maksimova, and Maria Ivanova. "Cognitive and Discoursive Features of Speech Etiquette in Corporate Communication." International Journal of English Linguistics 9, no. 3 (May 8, 2019): 310. http://dx.doi.org/10.5539/ijel.v9n3p310.

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Today, the cultural, community-driven and individual-specific facets of speech etiquette are discussed in terms of the functional aspects manifested in various types of communication, including corporate interaction. This article analyzes the main cognitive and discoursive characteristics of the British and American speech etiquette from the perspective of cultural, social and role stereotypes, gives a characteristic of the content structure of speech behavior in corporate communication in three main areas—information, evaluation, motivation—and identifies ways to form these values. In order to achieve this goal, the following tasks are to be solved: (1) to determine the functions of speech formulas and their influence on the speech etiquette of British and American businesspeople, and (2) to identify the most outstanding characteristics in the use of formulas of agreement or disagreement in British and American speech etiquette. The article reveals the conditionality of the choice of speech etiquette formulas in the socio-cultural aspect and argues that speech etiquette in corporate communication is characterized by specialized functions and their clear implementation, which is the key to successful communication. The authors conclude that the change of the communicative setting entails the transformation of the register, therefore, the use of other formulas of speech etiquette. Consequently, the transition from formality to individualization of formulas has appeared in the use of formulas of agreement or disagreement in speech etiquette. So, business partners choose formulas based on the appropriateness and acceptability of use in the current setting with a specific interlocutor.

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Journal articles on the topic 'Business etiquette'

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