Relevant bibliographies by topics / Business etiquette

Academic literature on the topic 'Business etiquette'

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Published: 4 June 2021
Last updated: 30 July 2024

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Journal articles on the topic "Business etiquette"

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Komarova, N., and T. Kholopova. "Business Etiquette." World Economy and International Relations, no. 6 (1997): 118–25. http://dx.doi.org/10.20542/0131-2227-1997-6-118-125.

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Forbes, Cassie. "I Business Etiquette." Bulletin of the Association for Business Communication 53, no. 3 (September 1990): 55. http://dx.doi.org/10.1177/108056999005300310.

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Arsakaeva, Kh S. "Modern Business Writing Etiquette." SHS Web of Conferences 172 (2023): 03013. http://dx.doi.org/10.1051/shsconf/202317203013.

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This article attempts to consider the etiquette of a business letter. The importance of observing the norms and rules of speech etiquette is emphasized. It also talks about the structure of an e-mail, the observance of which is the key to a successful letter and respect for the addressee. The topic of business etiquette remains relevant and useful in our time. One of the most important factors determining the success of business communication is the ability to maintain business documentation, compliance with ethical standards and rules. Possession of the culture of business communication, knowledge of etiquette rules is considered one of the most important professional qualities of a business person. The relevance of this topic is due to the fact that modern society is constantly developing new forms of communication, the network Internet penetrates into all areas of business communication.
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Sydorovska, Evgeniya. "International non-verbal business etiquette of the XXI century: semiotic aspect." Almanac "Culture and Contemporaneity", no. 1 (August 31, 2021): 56–61. http://dx.doi.org/10.32461/2226-0285.1.2021.238542.

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The purpose of the article is to identify the features of non-verbal etiquette signs in the context of international business etiquette of the XXI century. Methodology. The method of cultural analysis was applied (to identify the features of the representation of culture by means of intercultural communication in the context of business etiquette); method of structural, functional and system analysis (to identify the features of international business etiquette as a multi-component system); semiotic method (for the study of non-verbal international business etiquette as a complex sign system), etc. Scientific novelty. Business etiquette in the context of international communicative competence is investigated; analyzed an important component of international business etiquette - non-verbal etiquette as a complex system that functions in the global socio-cultural space and consists of non-verbal etiquette signs, relations between them, and non-verbal rules of international etiquette; the non-verbal international business etiquette is considered in a semiotic aspect. Conclusions. International business etiquette is a dynamic system, some aspects of which are constantly changing with the development of international business and globalization. However, despite the fact that cultural differences in business communication in the context of globalization trends in the world socio-cultural space are minimized, certain delicate aspects remain in force, which must be taken into account in intercultural communication. The study revealed that the rules of non-verbal international business etiquette and its semiotic system have remained unchanged for many centuries and are largely due to the specifics of national cultural codes. Intercultural skills are essential to achieve effective and productive international negotiations. Facial expressions, gestures, and other non-verbal cues characteristic of a particular culture are an important part of the international non-verbal business etiquette of the 21st century.
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Ksenzenko, O., and V. Robustova. "Dynamic Processes in Professional and Business Etiquette." Scientific Research and Development. Modern Communication Studies 10, no. 5 (November 3, 2021): 58–63. http://dx.doi.org/10.12737/2587-9103-2021-10-5-58-63.

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The research focuses on the study of the dynamics of etiquette norms in the innovative communicative space. The paper considers the factors which may condition changes in etiquette norms and stimulate formation of new norms and rules. The contribution explains the importance of taking into account theoretical foundations of etiquette studies while considering innovative norms, and lays special emphasis on comparison of traditional and innovative norms. The article reveals the role of socio-cultural context in the process of implementation of etiquette norms, and outlines the factors which determine the variability of their functioning. The study highlights specific features of innovative etiquette norms: the focus of attention is on etiquette norms regulating behaviour in the online communicative environment – with special reference to business interaction, in particular, business interaction in the format of zoom conferences. The paper suggests classification of innovation norms, outlines etiquette gaps and ways of their elimination. The publication also explains the importance of practical valiability of the study, and accounts for the need in optimization of business etiquette training – with special reference to up-to-date conditions of professional interaction.
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Yu, Yuxiu. "Research on the Training Path of Business Etiquette for English Majors." Modern Economics & Management Forum 4, no. 5 (December 26, 2023): 126. http://dx.doi.org/10.32629/memf.v4i5.1490.

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This paper focuses on the cultivation path of business etiquette for English major students. With the deepening of global economic integration, business communication is becoming increasingly frequent, and business etiquette skills have become crucial for English majors. This study aims to explore how to effectively cultivate the business etiquette skills of English major students. Through literature review and empirical research methods, this article first analyzes the importance and influencing factors of business etiquette, then proposes a systematic training path, and verifies the feasibility and effectiveness of this training path through empirical research. The research results indicate that English major students need to pay attention to knowledge learning, practical opportunities, and personal quality cultivation in improving their business etiquette skills. This study has certain guiding significance for improving the business etiquette skills of English majors.
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McPherson, William. "Learning Business Etiquette at Dinner." Business Communication Quarterly 61, no. 4 (December 1998): 104–6. http://dx.doi.org/10.1177/108056999806100412.

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Lukyanova, Varvara Vasilyevna, and Natalia Andreyevna Dilman. "BUSINESS ETIQUETTE WITHIN THE COMPANY." Наука XXI века: актуальные направления развития, no. 1-1 (2021): 450–52. http://dx.doi.org/10.46554/sciencexxi-2021.02-1.1-pp.450.

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Husarina, Natalia, Maryna Shepel, and Denis Savchenko. "Future Civil Servants’ Business Etiquette Development as a Part of Professional Image." Economics: time realities 3, no. 61 (June 24, 2022): 26–32. http://dx.doi.org/10.15276/etr.03.2022.3.

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The article deals with the importance of future civil servants’ business etiquette development as a component of their professional image. The aim of the article was to determine the role of future civil servants’ business etiquette development as a part of professional image. The article examines the scholars’ viewpoints on image, professional image and business etiquette. It has been noted that business etiquette concerns not only the norms and rules of behaviour, respect for others, but also speech culture. The courses of general and professional training are of great importance for the future civil servants’ of business etiquette development , where a special place is given to the course "Image and Ethics in Public Administration". The authors note that in addition to lectures and practical classes, the students’ independent work, the students’ participation in scientific conferences, meeting with public figures (deputies, deputy mayors and territorial communities chairmen ), the work of the academic group supervisor play and important role in future civil servants’ business etiquette development.
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Bolotina, I., and H. Yaremych. "Role and importance of business etiquette in conflict management of the organization." Scientific Works of National University of Food Technologies 28, no. 6 (December 2022): 7–26. http://dx.doi.org/10.24263/2225-2924-2022-28-6-3.

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The article is devoted to the study of the role and impor-tance of business etiquette in conflict management of the organization. The essence of the concepts "conflict", "organizational conflict", "conflict management" is defined. The main reasons of conflict situations in the organization are characterized. It is noted that in economically developed countries there is a fairly new, modern approach to conflict management related to business etiquette and its tools. The content of business etiquette, principles, functions and directions of its unification are disclosed. A number of rules of business etiquette, which are guided by participants in busi¬ness relations in order to prevent possible conflicts, were singled out. Their content is disclosed, a thorough description is given. The important role of the manager in solving conflict situations in the organization is emphasized. The skills and knowledge of business etiquette which must be possessed for successful conflict resolution are highlighted. The main attention is paid to the fact that the rules of business etiquette serve only as an external expression of moral relations between people, so they can be both tacit and more specific. It was determined that these rules, norms and values are contained in the code of corporate (business) ethics, which is the main tool of business etiquette. Its functions, structure and content are analyzed. Practical recommendations on conflict prevention in the organization, its prevention and mitigation based on the principles, rules and norms of business etiquette are offered. It was concluded that com-pliance with accepted rules of conduct strengthens confi-dence in the correctness of one's actions, creates a sense of psychological comfort, which, in turn, affects the number of conflicts, labor productivity, production culture, etc.
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Dissertations / Theses on the topic "Business etiquette"

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Karpenko, S., A. Lomaka, Ірина Анатоліївна Морозова, Ирина Анатольевна Морозова, and Iryna Anatoliivna Morozova. "Business gift giving etiquette." Thesis, Сумський державний університет, 2013. http://essuir.sumdu.edu.ua/handle/123456789/31126.

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Try sending gifts at times other than major holidays. These occasions could include a promotion, a new baby, a birthday, a new business referral. When you are citing the document, use the following link http://essuir.sumdu.edu.ua/handle/123456789/31126
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Mangundjaya, Wustari H. "Cross-cultural comparisons of preferred role types between Australian and Indonesian managers /." [St. Lucia, Qld.], 2002. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16254.pdf.

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Ismail, Jumiati. "Challenges in international business communication : a study of language, culture and inter-cultural issues in Malaysian-Australian business discourse." University of Western Australia. Graduate School of Education, 2009. http://theses.library.uwa.edu.au/adt-WU2009.0107.

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This study aims to explore communication deviances and strategies in the negotiation discourse of Malaysian-Australian business encounters, from both a linguistic and nonlinguistic perspective. Specifically, it sees miscommunications/deviances as factors that may hinder the business communication process and prevent the negotiators from achieving their objectives. The study also focuses on strategies, or those discourse skills which promote successful business negotiation. The research method is based on the analysis of discourse generated from initial 'perception' interviews, business meetings, and post-meeting 'follow-up' interviews. The research involved a cross-section of Malaysian and Australian business people from various industries; such as tourism, information technology, hospitality and financial services. The initial 'perception' interviews were intended to gather data on the prior experiences of Malaysian and Australian businesspeople, both in terms of the reported difficulties and strengths in their business interactions and dealings in Western Australia. In the second stage of the analysis, the deviances which signalled miscommunication in the negotiation were identified in the recorded meeting data. Also identified were the strategies which were used by the negotiators to increase the likelihood that their goals will be achieved. The objective of the research was then to interpret why these strategies were being used, and their influence on the negotiation process. From the data a pattern emerged in the way that deviance occurred, and the way that strategies were being performed. This has made it possible to group deviance and strategies and present the findings thematically. Altogether, five themes identified, these were: Management of topics, Building rapport; Ethical business conduct; Building recognition; Styles in business practice. The study has shown that business communication discourse reflects the embedded culture of its speakers. Topic management was also found to play an important role in the business meetings as it enabled the participants to more effectively lead their discussion towards its intended goal. Both the deviance and strategies have been managed by the business negotiators in the way they select the appropriate topic categories in order to effectively maintain the discussion throughout the meeting.
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Дарвиш, В. В., Юлія Вікторівна Косенко, Юлия Викторовна Косенко, and Yuliia Viktorivna Kosenko. "Особенности употребления обращениий к собеседнику в немецком деловом этикете." Thesis, СумГПУ им. А.С. Макаренко, 2016. http://essuir.sumdu.edu.ua/handle/123456789/44985.

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Bryan, Angela E. "Face-to-face communication in Australian workplaces : a social rules approach /." St. Lucia, Qld, 2002. http://www.library.uq.edu.au/pdfserve.php?image=thesisabs/absthe16510.pdf.

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Gao, Hongzhi, and n/a. "Guanxi dilemmas and gatekeepers : a qualitative study of Chinese-Western intercultural relationships in marketing." University of Otago. Department of Marketing, 2009. http://adt.otago.ac.nz./public/adt-NZDU20090417.113317.

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Guanxi literally means a �special personal relationship� in Chinese social and business life. It is commonly considered a cultural barrier for many foreign entrants in China due to its exclusiveness, complexity and dynamics. This research study aims to understand the constraints and dilemmas in Chinese-Western intercultural business contexts. Specific questions addressed in this study are: (a) What are the constraints and dilemmas in Chinese-Western intercultural relationships in marketing? (b) How do business actors manage these constraints and dilemmas? (c) What new insights can be developed in order to improve Chinese-Western intercultural marketing relationships? These questions are important because most theoretical understandings of business relationships are developed in Western contexts. Furthermore, the emergence of China as a major global trading nation gives weight to these questions. A case study strategy is adopted with a focus on Chinese-Western intercultural marketing relationships. This study follows the International/Industrial Marketing & Purchasing Group (IMP)�s research tradition that views relationship building as the consequence of interaction among networks of actors. The research methodology is both qualitative and interpretive. A hermeneutical approach under the constructivist paradigm is adopted to interpret empirical findings from interviews with 58 Chinese and Western business managers. Analysis was conducted in three hermeneutical stages. Each stage progressed and revealed new sources of understanding. The first stage provided a contextual understanding of Chinese-Western intercultural business relationship by identifying �three circles� of relationship development activity based on behavioural norms, respectively the insider (guanxi) circle, an emerging intercultural circle and an outsider circle. This allowed me to develop a bridging perspective of guanxi ties in the emerging intercultural �middle� circle. The second stage revealed three types of guanxi dilemmas for outsiders. The second stage also disclosed seven kinds of perceived risk derived from Confucian ideology. The third stage developed a new concept of guanxi gatekeeper. These guanxi gatekeepers play vital roles in managing outsiders� dilemmas and the risks perceived by insiders in developing intercultural (interpersonal) relationships. They engage two gatekeeping processes: reciprocal gatekeeping and symbolic gatekeeping. It is my conclusion that the gatekeeping view of guanxi processes provides an improved understanding of relationship development in Chinese-Western intercultural business contexts. This study contributes to the marketing literature by identifying a new interpersonal network perspective and also the network position of guanxi gatekeeper in emerging Chinese-Western intercultural business networks. Thus, indirectly connected actors are seen to work independently but also interdependently through the involvement of gatekeepers. This study has an important strategic implication for Western entrants in China: Western firms and managers can avoid la guanxi (forcing direct relationships with innermost guanxi insiders) and instead operate through the facilitation of a middle force - guanxi gatekeepers.
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Wu, Yu-Hsien. "Social skill in the workplace what is social skill and how does it matter? /." Diss., Columbia, Mo. : University of Missouri-Columbia, 2008. http://hdl.handle.net/10355/5542.

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Thesis (Ph. D.)--University of Missouri-Columbia, 2008.
The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on June 18, 2009) Vita. Includes bibliographical references.
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Mukasa, Herbert, and Elroy Eugene Smith. "Perceptions of the rules of business behaviour in the competitive banking environment in Uganda." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/12297.

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Business rules shape the behaviour of a business and guide the behaviour of employees when conducting business. Therefore, business rules explain what is allowed and not allowed. It is argued that all organisations have business rules and engage in some form of relationship whether through competition or cooperation with other companies. In today’s business environment, organisations are embedded in relationships with other actors in order to gain access to resources that are needed. Therefore, each organisation’s business rules define their strategies and actions. The type of business rule behaviour which is applied by organisations encourages them to grow by taking market share from rivals or creating new markets. The aim of this study was to determine the influence of the rules of business behaviour on perceptions of the competitive banking environment in Uganda and its potential impact on certain outcomes. In this study, a quantitative research approach was adopted, as the study sought to investigate the relationships between variables. This study collected data through the use of a structured self-administered survey questionnaire which was distributed to 233 branches of banks in Uganda, totaling 700 bank employees. The survey yielded 529 usable questionnaires which were analyzed, using several statistical analysis techniques. A hypothetical model and measuring instrument of perceptions of the rules of business behaviour in the competitive banking environment within Uganda was developed. Six null-hypotheses were subjected to statistical analysis. The influence of three independent variables, namely, confrontational business behaviour, co-operational business behaviour and typologies of competition on the intermediate variable, perceptions of the competitive banking environment in Uganda were tested. The impact of these variables on three independent outcome variables, namely, organisational performance and customer loyalty and retention were also tested The empirical findings revealed that the rules of business behaviour have a significant relationship with perceptions of the competitive banking environment in Uganda. These results showed that confrontational behaviour as a rule of business behaviour can be classified as being direct or indirect. The study further revealed that banks should consider competitors as co-partners and not only as aggressors, indicating that co-operational business behaviour is statistically significantly related to perceptions of the competitive business environment in Uganda. The three typologies of competition, namely, defy attack, defense and debase attack are also positively related to perceptions of the competitive business environment in Uganda. The empirical results of the study also indicated that perceptions of the competitive banking environment have a positive relationship with outcomes such as organisational performance, customer retention and customer loyalty. This study contributed to the literature and body of knowledge regarding the impact of rules of business behaviour in the competitive banking environment in Uganda. This study could also assist banks, employees and customers alike to understand the different rules of business behaviour that exist and what strategies banks can employ to improve their position in the market. This study could also be replicated by other banks in other developing countries so as to ensure successful competition and the cooperation of banks as they engage in their activities in the banking industry.
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Cantor, Malcolm, and mcantor@austconsgroup com au. "Cross cultural consulting." Swinburne University of Technology. Graduate School of Business, 2000. http://adt.lib.swin.edu.au./public/adt-VSWT20050218.091024.

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This thesis is concerned with cross-cultural consulting. The research examines how a multinational consulting team worked with a multinational client. The consultants were from Taiwan, Japan, Singapore, Indonesia, USA and Australia and the client was a multinational oil company located on the island of Sumatra in Indonesia. The study employs the narrative theory of Ricoeur together with the research findings on culture of Hofstede, Trompenaars, Hall, Kluckhorn and Strodtbeck. The study relies on a comparison of national cultural characteristics as they were enacted duringthe conduct of a consulting project. The research emphasises the roles of the consultants, the consulting process and the consulting outcomes.
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Гаврик, Р. "Етикет ділової жінки." Thesis, Видавництво СумДУ, 2009. http://essuir.sumdu.edu.ua/handle/123456789/16894.

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Books on the topic "Business etiquette"

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Brody, Marjorie. Business etiquette. Burr Ridge, Ill: Irwin Professional Pub., Mirror Press, 1994.

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Pincus, Marilyn. Everyday business etiquette. Hauppauge, N.Y: Barron's, 1996.

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Gwen, Cook, ed. Guide to business etiquette. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 2010.

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DuPont, M. Kay. Business etiquette and professionalism. Los Altos, Calif: Crisp Publications, 1990.

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Fox, Sue. Business Etiquette For Dummies. New York: John Wiley & Sons, Ltd., 2008.

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Fox, Sue. Business etiquette for dummies. 2nd ed. Hoboken, N.J: Wiley, 2008.

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Perrin, Cunningham, ed. Business etiquette for dummies. Foster City, CA: IDG Books Worldwide, Inc., 2001.

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Gwen, Cook, and Yale Laura J, eds. Guide to business etiquette. Upper Saddle River, N.J: Pearson Prentice Hall, 2005.

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Post, Elizabeth L. Emily Post on business etiquette. New York: Perennial Library/Harper & Row, 1990.

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Mente, Boye De. Korean etiquette & ethics in business. Lincolnwood, Ill., U.S.A: NTC Business Books, 1988.

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Book chapters on the topic "Business etiquette"

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Choi, Chong Ju, and Nigel Wright. "Business Etiquette." In How to Achieve Business Success in Korea, 67–80. London: Palgrave Macmillan UK, 1994. http://dx.doi.org/10.1007/978-1-349-13355-0_6.

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Medinskaya, Olga, and Henk R. Randau. "Etiquette: Do’s and Don’ts." In Russia Business, 255–63. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-64613-4_30.

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Randau, Henk R., and Olga Medinskaya. "Etiquette: Dos and Don’ts." In China Business 2.0, 217–19. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07677-5_43.

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Devonshire-Ellis, Chris. "India Business Etiquette and Culture." In Doing Business in India, 15–26. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-27618-7_3.

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O’Dea, Valerie. "Image Projection and Telephone Etiquette." In Better Business by Phone, 152–64. London: Macmillan Education UK, 1998. http://dx.doi.org/10.1007/978-1-349-14195-1_9.

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Caldas-Löttiger, Tatiana. "International Business Etiquette For Legal (IBEL)." In Law for Professionals, 383–98. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-14240-6_18.

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Bharadwaj, Apoorva. "The Global Repertoire of Business Etiquette." In Communication Skills for Global Leadership, 205–22. London: Routledge India, 2024. http://dx.doi.org/10.4324/9781003155584-9.

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Rothlin, Stephan, and Dennis McCann. "The Social Environment: Business Etiquette and Cultural Sensitivity." In International Business Ethics, 321–40. Berlin, Heidelberg: Springer Berlin Heidelberg, 2016. http://dx.doi.org/10.1007/978-3-662-47434-1_15.

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Dunn, Cynthia Dickel. "Bowing Incorrectly: Aesthetic Labor and Expert Knowledge in Japanese Business Etiquette Training." In Japanese at Work, 15–36. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-63549-1_2.

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Bańka-Orłowska, Katarzyna. "The Clash Between Polish and Chinese Business Etiquette Trends. The Differences, Similarities and Misunderstandings." In Second Language Learning and Teaching, 123–42. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-58551-8_8.

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Conference papers on the topic "Business etiquette"

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Chen, Min. "The Important function and Application of Business Etiquette in Business contacts." In 2016 2nd International Conference on Economics, Management Engineering and Education Technology (ICEMEET 2016). Paris, France: Atlantis Press, 2017. http://dx.doi.org/10.2991/icemeet-16.2017.190.

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Zheng, Yanling. "Analyses the Business Etiquette in Cross-cultural Communication." In 2021 7th Annual International Conference on Network and Information Systems for Computers (ICNISC). IEEE, 2021. http://dx.doi.org/10.1109/icnisc54316.2021.00097.

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Solokha, Alina Alexandrovna. "Business etiquette of a civil servant when working as citizens." In Современные социально-экономические и правовые исследования. Санкт-Петербург: Профессиональная наука, 2021. http://dx.doi.org/10.54092/9781716160035_115.

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Tolstonogova, Regina Ircheryevna. "Business etiquette as economic category on the example of the Republic of Korea." In VII International Research and Practice Conference, Chair Elvira Khammokovna Lim. TSNS Interaktiv Plus, 2016. http://dx.doi.org/10.21661/r-112593.

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Jia, Ziwei, Daxin Yang, Hui Liu, Jingqi Sun, and Yuewei Ma. "The Impacts of Sino-Western Cultural Differences on Business Etiquette and the Corresponding Countermeasures." In 6th International Conference on Social Network, Communication and Education (SNCE 2016). Paris, France: Atlantis Press, 2016. http://dx.doi.org/10.2991/snce-16.2016.33.

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Novospasskaya, Natalia, Xiong Ziyi, Natalia Perfilieva, and Olesya Lazareva. "TEACHING RUSSIAN SPEECH ETIQUETTE FORMULAE TO CHINESE STUDENTS (BASED ON ADDRESS AND GREETING IN BUSINESS COMMUNICATION)." In 12th International Conference on Education and New Learning Technologies. IATED, 2020. http://dx.doi.org/10.21125/edulearn.2020.0893.

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Xiao, Tingting. "A Comparative Study on the Differences of Chinese and American Business Etiquette Between China and America from Cross-Cultural Aspect." In 2nd International Conference on Language, Communication and Culture Studies (ICLCCS 2021). Paris, France: Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.211025.040.

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Bondarenko, Volodymyr, and Maria Gulina. "FEATURES OF ORGANIZATION OF BUSINESS ETIQUETTE SKILLS AS THE BASIS OF FORMATION OF PROFESSIONAL ETHICS OF THE MASTERS IN TECHNICAL SPECIALTIES." In PSYCHOLOGICAL AND PEDAGOGICAL PROBLEMS OF MODERN SPECIALIST FORMATION. ХОГОКЗ (KRPOCH), 2017. http://dx.doi.org/10.26697/9789669726094.2017.17.

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Dos reis, Karen Marion. "The intricacies of developing a work readiness programme for South African Business degree students." In Fifth International Conference on Higher Education Advances. Valencia: Universitat Politècnica València, 2019. http://dx.doi.org/10.4995/head19.2019.9464.

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Global research studies have shown that student perceive their academic qualifications as having a declining role in shaping their employment outcomes. While academic credentials are still seen as a significant dimension of their employability, students increasingly see the need to add value to them in order to gain an advantage in the labour market. To mitigate these concerns, a work readiness programme was developed to educate students about professional behaviour, dress etiquete and ethics necessary for the work place. It is against this backdrop that undergraduate in the Economics and Management Sciences were invited to participate in a pilot study to develop a work readiness programme. About eighty six business degree students participated voluntarily and attended several workshop by human resources industry experts such as HR talent managers, consultants and directors. Students who successfully completed the programme by doing an online assessment were automatically registered on a database to find short term employment in a business where they practice the graduate attributes for the world of work. The major challenges encountered while developing this programme were as follows: convincing employers to provide short term work placements and modify the programme several times for both students and employers.
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Algoner, William C., Dayana Morales-Fernandez, Itala S. Terán-Pareja, and Lizeth A. Vasquez-Acevedo. "Propuesta de Mejora Utilizando el Método DMAIC para Incrementar la Productividad de una Empresa de Etiquetas Metálicas." In 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development (LEIRD 2023): “Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success”. Latin American and Caribbean Consortium of Engineering Institutions, 2023. http://dx.doi.org/10.18687/leird2023.1.1.532.

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