Dissertations / Theses: 'BPGM'

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MUGNAIONI, CAMILLA. "Bisphosphoglyceratemutase (BPGM): a central role in metabolism of proliferating cells." Doctoral thesis, Università di Siena, 2016. http://hdl.handle.net/11365/1008257.

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Many kind of cancer cells exploit glycolysis rather than oxidative phosphorylation for energy production even in the presence of oxygen. This kind of metabolism, although less efficient in terms of ATP production, generates high levels of glycolytic intermediates necessary to support the high biosynthetic flux of rapidly proliferating cells. . This mechanism is further enhanced in cancer cells by the expression of a particular form of pyruvate kinase -M2 (PKM2) which promote a low efficiency glycolysis (in terms or ATP production) and consequently an increase in the formation of biosynthetic metabolites. In this work we investigate the role of Bisphosphogliceratemutase (BPGM) an enzyme involved in the metabolic reprogramming of highly proliferating cancer cells. BPGM acts both as a mutase, converting the glycolytic intermediate 1,3-bisphosphoglycerate to 2,3-bisphosphoglycerate and as a phosphatase, converting the 1,3-bisphosphoglycerate to 3-phosphoglycerate. BPGM is an erythrocyte-specific enzyme but our real time PCR and western blotting experiments show its expression in many cancer cell lines and in proliferating primary human fibroblasts. BPGM silencing lead to a strong decrease of cell proliferation rate BPGM activity in cancer cell lead to the skipping of the first ATP production in the glycolytic pathway of glycolysis, causing an increase of glycolytic flux necessary to sustain the high rate of intermediates production needed for support cancer cells growth.

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SANTANA, André Felipe Lemos. "BPMG – Um modelo conceitual para governança em BPM." Universidade Federal de Pernambuco, 2015. https://repositorio.ufpe.br/handle/123456789/17696.

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Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-08-18T12:06:50Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) [BPMG] Santana_Tese - vFinal.pdf: 4399647 bytes, checksum: bf6190517d388436edf4bd95b245d442 (MD5)
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Governança em BPM (Busines Process Management) é um aspecto frequentemente apontado como fundamental para o sucesso efetivo do gerenciamento de processos de negócio nas organizações. Isso parece ser especialmente verdade no contexto do setor público, onde a eficiência, prestação de contas e transparência (três princípios básicos da governança) precisam ser coordenadas. No entanto, as abordagens de governança em BPM têm se caracterizado por apresentarem conceitos complexos e pouco precisos, com visões bastante variadas sobre o tema, e modelos em alto nível que oferecem pouca ajuda sobre como implementá-la. Além disso, há um número reduzido de trabalhos empíricos descrevendo relatos práticos de implementação de governança em BPM. Assim, há uma escassez de modelos detalhados e consistentes nos quais praticantes e pesquisadores possam se basear. À vista dessa necessidade, essa tese teve como objetivo desenvolver e avaliar um modelo conceitual para apoiar a implantação da governança em BPM, chamado Modelo BPMG. Inicialmente, foram realizados estudos de caso exploratórios para levantamento de barreiras e facilitadores que influenciavam a governança em BPM em organizações do setor público que conduziam iniciativas de BPM. Constatou-se que as organizações não compreendiam precisamente o que é a governança em BPM nem tratavam explicitamente questões relacionadas mesmo quando conduzindo projetos de BPM. O modelo BPMG foi construído numa abordagem de design-science research contemplando também a criação de uma ferramenta de software que implementou elementos do modelo visando sua aplicação numa organização do setor público. Tanto o Modelo BPMG quanto a ferramenta tiveram sua aplicabilidade avaliada por integrantes do escritório de processos da organização pesquisada e por especialistas em governança de diferentes organizações. O resultado da avaliação apontou que o Modelo BPMG ajudou os praticantes de BPM da organização a desenvolverem um entendimento mais preciso e compartilhado da governança em BPM e foi percebido como significativamente útil para guiar a implantação dessa governança na organização.
BPM (Business Process Management) Governance is an aspect often seen as critical to the success of BPM in organizations. This seems to be especially true for the public sector, where efficiency, accountability and transparency (three basic governance principles) must be coordinated. However, governance approaches in BPM have been characterized as complex and imprecise, with quite different views on the subject, in addition to macro level models that provide little help on how to implement it. Moreover, there is a small number of empirical papers describing practical reports on BPM governance. Therefore, there is a lack of consistent and detailed conceptual frameworks and concrete applications that researchers and practitioners can rely on to properly address BPM Governance. In light of such need, this thesis presents a conceptual model to support the implementation of governance in BPM, named BPMG Model. Initially, exploratory case studies were performed to identify barriers and facilitators that impact the deployment of BPM governance in public sector organizations conducting BPM initiatives. It was observed that studied organizations do not precisely understand the concept of BPM governance. The conception of the BPMG model adopted a design-science research approach and also encompassed the development of a software tool that implemented model elements. Both the BPMG Model and the software tool were evaluated by the members of a BPM Office from a Brazilian public organization and by a group of governance experts from different organizations. Evaluation results revealed that the BPMG Model and tool supported BPM practitioners of the organization to develop a more accurate and shared understanding of governance in BPM. In particular, the model was considered as significantly helpful for the implementation of governance principles in the organization.

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FERREIRA, Fabio da Silva. "R-BPM: uma metodologia para gestão de riscos em iniciativas de BPM." Universidade Federal de Pernambuco, 2016. https://repositorio.ufpe.br/handle/123456789/20057.

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Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2017-07-27T12:57:10Z No. of bitstreams: 2 license_rdf: 811 bytes, checksum: e39d27027a6cc9cb039ad269a5db8e34 (MD5) Dissertacao_FabioFerreira_Digital.pdf: 2972458 bytes, checksum: f0d2fa1803fb21110efdc841f63933b1 (MD5)
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Na busca por agilidade, economia e qualidade em seus processos, um número crescente de empresas tem adotado técnicas de Gerenciamento de Processos de Negócios (do original em inglês: Business Process Management - BPM), já que esta permite que a organização torne seus processos mais eficientes, com maior precisão, rapidez, flexibilidade e qualidade. No entanto, mesmo gerenciados, os processos podem enfrentar riscos que podem causar forte impacto sobre os objetivos da organização se estes riscos não forem gerenciados de forma apropriada. Como o gerenciamento de riscos demanda recursos e a execução de várias atividades (entrevistas, análises, reuniões etc.) que também são demandados pelo BPM, a integração destes dois campos tem sido tema de pesquisa frequente nos últimos anos. Um problema com os trabalhos existentes, no entanto, é que as atividades de gerenciamento de riscos propostas são aplicadas apenas a algumas fases do ciclo de vida BPM. Esta dissertação teve como objetivo construir e avaliar uma metodologia para realizar o gerenciamento de riscos em processos de negócios de forma integrada com o ciclo de vida BPM. A metodologia, chamada R-BPM, é composta por um conjunto de fases e uma ferramenta de apoio. Ela é inspirada na estrutura de gerenciamento de riscos do COSO (Committee of Sponsoring Organizations of the Treadway Commission) e foi construída através da abordagem de Design Science Research, que envolve um ciclo iterativo de construção e avaliação. Para avaliar a metodologia e a ferramenta de software construída para apoiá-la, foi realizado um estudo de caso em uma organização pública. Os artefatos foram avaliados através de grupos focais e surveys com especialistas da organização. Os resultados mostraram que a metodologia R-BPM, além de permitir que as atividades relacionadas à gestão de riscos sejam executadas em conjunto com o ciclo de vida BPM, permite também compartilhar a responsabilidade pelos riscos e fornecer melhores condições para os analistas e donos dos processos avaliá-los. Como a metodologia foi utilizada para resolver um problema do mundo real na organização estudada, esta pesquisa também contribuiu para a disseminação de conhecimento acadêmico para o mercado.
In search for agility, economy and quality in their processes, an increasing number of companies have adopted techniques of Business Process Management (BPM), as this allows the organization make its processes more efficient with greater precision, speed, flexibility and quality. However, even when managed, processes may face risks that can cause strong impact on the organization's goals if these risks are not managed appropriately. As risk management requires resources and the execution of many activities (interviews, analysis, meetings and so on) which are also demanded by BPM, the integration of these two fields has been a research theme frequent in recent years. A problem with existing works, however, is that the risk management activities proposed are applied only to some phases of the BPM lifecycle. This work aimed to construct and evaluate a methodology to manage risks of business processes integrated with the BPM lifecycle. The methodology, called R-BPM, is composed of a set of phases and a supporting tool. It is inspired by the COSO (Committee of Sponsoring Organizations of the Treadway Commission) risk management structure and was built by Design Science Research strategy, which involves an iterative cycle of construction and evaluation. To evaluate the methodology and the software tool built to support it, we conducted a case study in a public organization. The artifacts were assessed through focus groups and surveys with the organization's experts. The results showed that the R-BPM allows the activities related to risk management can now be implemented together with the BPM lifecycle, as well as shares responsibility for the risks and provides better conditions for process owners evaluate them. As the methodology was used to solve a real-world problem in the organization studied, this research also contributed to the dissemination of academic knowledge to market.

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BARRETO, Gleidson Antonio da Silva Sá. "C-BPM: uma metodologia para gestão de mudanças em iniciativas de BPM." Universidade Federal de Pernambuco, 2016. https://repositorio.ufpe.br/handle/123456789/21051.

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Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2017-08-31T12:20:58Z No. of bitstreams: 2 license_rdf: 811 bytes, checksum: e39d27027a6cc9cb039ad269a5db8e34 (MD5) Dissertação GASSB.pdf: 1938389 bytes, checksum: 666ea312a4f061c72152bab47ea872d4 (MD5)
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As iniciativas de BPM (Business Process Management) exigem mudanças no ambiente de negócios, com impactos significativos na cultura corporativa. Por isso, a Gestão de Mudanças é uma estratégia organizacional que deve ser incluída em iniciativas de BPM, para apoiar a organização para a realização dos objetivos estratégicos e maximizar o estado de prontidão para as mudanças. Entretanto, na academia e nas empresas há ausência de metodologias que abordem, de forma detalhada e consistente, a Gestão de Mudanças integrada ao ciclo de Gerenciamento de Processos de Negócio. Nesse contexto, esta pesquisa propõe uma metodologia de Gestão de Mudanças alinhada com o ciclo de vida de BPM, chamada Metodologia C-BPM (do inglês, Change – Business Process Management). A metodologia proposta baseia-se no guia do PMI (Project Management Institute) denominado “Managing Change in Organizations: A Pratice Guide”, e na abordagem proposta por John P. Kotter denominada “Kotter’s 8-Step Process for Leading Change”. Com base nessas referências, foram elaborados fluxos de ações ordenados que integram práticas de comunicação e capacitação às diretrizes gerais de Gestão de Mudanças e aos princípios de BPM. A metodologia C-BPM teve sua aplicabilidade avaliada por meio de um estudo de caso exploratório, realizado em uma organização pública que está conduzindo uma iniciativa de BPM. Para a coleta dos dados foram realizados grupos focais e uma pesquisa survey de natureza qualitativa, com a participação de especialistas em Gerenciamento de Processos de Negócio. Como resultado da avaliação, constatou-se que a metodologia C-BPM apresenta características relevantes para o aperfeiçoamento do gerenciamento das iniciativas de BPM, favorecendo o estabelecimento de uma cultura organizacional de aceitação das mudanças. Apesar dos resultados não serem generalizados para qualquer tipo de organização, esta pesquisa pode servir como referência para novos estudos empíricos nessa área de conhecimento.
Business Process Management (BPM) initiatives require changes in the organizational environment, with significant impacts on corporate culture. Therefore, Change Management is an organizational strategy that must be included in BPM initiatives to support the organization to achieve the strategic objectives and maximize the readiness state for change. However, in academia and companies, there are no methodologies that address the Change Management integrated with the Business Process Management cycle. That context, this research proposes a Change Management methodology aligned with the BPM lifecycle, called C-BPM Methodology (English, Change - Business Process Management). The proposed methodology is based on the PMI guide (Project Management Institute) called "Managing Change in Organizations: A Practice Guide," and the approach proposed by John P. Kotter called "Kotter's 8-Step Process for Leading Change." Based on these references, actions were proposed that integrate communication and training practices to the general guidelines of change management and BPM principles. The applicability of the C-BPM methodology was evaluated through an exploratory case study in a public organization that is leading a BPM initiative. To data collect, we conducted focus groups and a survey of qualitative research, with the participation of specialists in Business Process Management. As a result of the evaluation, it was found that C-BPM methodology propound relevant characteristics to improving the management of BPM initiatives, favoring the establishment of an organizational culture that accepts changes. Although the results are not generalizable to any type of organization, this research can serve as a reference for further studies in this area of expertise.

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OLIVEIRA, Liliane Almeida Medeiros de. "IMM-BPM: um guia para a instanciação de um modelo de maturidade em BPM." Universidade Federal de Pernambuco, 2016. https://repositorio.ufpe.br/handle/123456789/24524.

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Submitted by Alice Araujo (alice.caraujo@ufpe.br) on 2018-05-02T21:53:37Z No. of bitstreams: 1 DISSERTAÇÃO Liliane Almeida Medeiros de Oliveira.pdf: 2366403 bytes, checksum: 986e936872ac02a02d89ec1aecbcb5a3 (MD5)
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A Gestão de Processos de Negócios (Business Process Management - BPM) apoia organizações na melhoria contínua de seus processos. Para uma evolução consistente das iniciativas de BPM é importante a utilização de modelos de maturidade que direcionem as ações institucionais.Um bom modelo de maturidade deve disponibilizar ferramentas que avaliem as fraquezas e forças organizacionaise viabilizem melhorias. Os estudos realizados nesta pesquisa sugerem que a instanciação de modelos de maturidade em uma organização não é tarefa simples. É uma atividade complexa e que requer um planejamento e execução de passos eficazes. Uma das maiores dificuldades encontra-se no fato de que a maioria dos modelos disponibilizados não apresenta exemplos práticos de como foram instanciados. Assim, propomos o desenvolvimento de um guia para a instanciação de um modelo de maturidade em BPM, denominado IMM-BPM, estruturadoemtrêsfasessistemáticas que especificam atividades a serem executadas para que um modelo de maturidade possa ser efetivamente instanciado e implementado.O guia é baseado no modelo proposto por Rosemann e de Bruin (2005) efoi construído utilizando a abordagem de Design-Science Researchcombinada com o método de pesquisa de Estudo de Caso. O estudo teve como objetivo instanciaro modelo de maturidade BPM em uma organização do setor público e refinar o guia a partir das lições apreendidas com a instanciação.Foram realizados vários ciclos de melhorias incrementais no artefato, para que se pudesse obter o resultado esperado, ou seja, o desenvolvimento final do guia IMM-BPM. Além disso, sua aplicabilidade foi avaliada por meio de um survey com especialistas em BPM. Como resultado da avaliação, constatou-se que o Guia IMM-BPM é útil e facilita a instanciação de um modelo de maturidade BPM, contribuindo para a construção de uma cultura evolutiva das iniciativas de gestão de processos de negócios.
The BPM (Business Process Management) discipline aims to support organizations in the continuous improvement of business processes. In order to help the consistent evolution of BPM initiatives, it is important that organizations adopt maturity models to direct their future actions. A good maturity model must provide tools to evaluate the organizational strengths and weaknesses, support improvements and allow comparison with other organizations. The studies in this research suggest that the development of maturity models is not a simple task. The choice of an appropriate model is a complex activity that requires effictive planning. A major difficulty lies in the fact that most models available in the literature are not sufficiently tested or do not present practical and easily reproducible examples. In this research, it's proposed a guide for instantiation of BPM maturity models. The guide is called IMM-BPM and is structured in three systematic steps that specify activities that would be performed so that a maturity model can be effectively implemented and instantiated. The guide is based on the model proposed by Rosemann, de Bruin (2005) and was built using an approach of Design-Science Research combined with a Case Study Research. This research aimed, with the IMM-BPM, to instantiate a BPM maturity model in a public sector organization and to refine this guide with the lessons learned. We carried out several cycles of incremental improvements in the guide until get the desired results. In addition, its applicability was assessed through asurvey with BPM experts. As a result of the evaluation, it was found that the IMM-BPM guide is useful and facilitates the development of BPM maturity models, contributing to the construction of a culture that supports the evolution of BPM initiatives.

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Ahmadian, Zahra. "Performance analysis of IEEE 802.15.4a BPSK/BPPM UWB transmission." Thesis, University of British Columbia, 2007. http://hdl.handle.net/2429/31506.

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The ultra-wideband (UWB) technology has recently attracted considerable attention in industry and academia. This is due to the great potentials of the license exempt operation with UWB signals. These include high data. rate, low power consumption, robustness to multipath propagation, good penetration properties and the ability for accurate localization and ranging. The IEEE working group 802.15 set up two task groups (TGs) for the standardization of UWB physical layers for short-range communication: the IEEE T G 802.15.3a for high data-rate transmission which was officially formed in December 2007 and the IEEE TG 802.154a for low data-rate that became an official task group in March 2004. While the TG 802.15.3a did not succeed and was finally disbanded in January 2006; the TG 802.15.4a approved a draft standard in March 2007. This standard prescribes a rather unique coding and modulation scheme, namely the concatenation of an outer Reed-Solomon and an inner convolutional encoder with a mixed binary phase-shift keying and pulse position modulation (BPSK/BPPM) and time-varying spreading and position hopping. The decoding for and performance analysis of this coding and modulation scheme are the subjects of this thesis. First, we study the inner convolutional coded BPSK/BPPM in isolation. We suggest an optimal symbol-wise decoding metric, which replaces the sub-optimal bit-wise metric previously suggested in standardization documents, and we define semi-analytical ex- pressions for the bit-error rate (BER) performance with both optimal and sub-optimal decoding metrics. It is shown through analytical and simulated results that, using the optimal symbol-wise metric results in significant performance gains, of e.g. 2 dB at BER of 10‾³. while decoding complexity is identical to that with bit-wise decoding metric. Based on our semi-analytical results, we also quantify the performance loss due to RAKE combining with a limited number of fingers as opposed to ideal combining. Next, we investigate the entire concatenated coded BPSK/BPPM scheme, including the outer RS code and the inner convolutional code, and we suggest an improved decoding scheme by introducing reliability information generated by the inner decoder. More specifically, two different soft output Viterbi algorithms (SOVA) are considered and compared for generation of reliability information. For the conventional setup of inner Viterbi and outer RS decoder, we define semi-analytical expressions for the frame-error rate (FER) of the overall system, these expressions are highly valuable for quick performance assessment, since simulating the system's performance is extremely time consuming. In addition to decoding assuming perfect channel state information at the receiver (coherent receiver) considered so far, we also study the performance of decoding without channel state information (non-coherent receiver) to detect the BPPM data bit. This decoding mode is explicitly envisioned by the standard. Again, analytical expressions for BER. and FER are obtained, and the performance of non-coherent and coherent receivers are compared.
Applied Science, Faculty of
Electrical and Computer Engineering, Department of
Graduate

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Zikmund, Martin. "Interconnection between BPM and BI products." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-12367.

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Interconnection between various types of IT systems used in an enterprise is crucial in these days. Most of companies are using many different kinds of applications in their daily running of the enterprise which leads to necessity of sharing data across those applications to enable all employees to make a right decision upon correct information. In my diploma thesis I deal with interconnection of two systems -- Business Process Management (BPM) and Business Intelligence (BI). Both systems belong to group of top IT systems with big influence on ongoing business and right decision making on all levels from operational to strategic. My paper contains theoretical as well as practical part of the solution for interconnection of BI and BPM systems. First part is about presenting and describing basic concepts and technologies which are used in process of integration of BI and BPM. At the beginning there is a short introduction to BPM, BI and SOA. Following part is including analysis of three major ways of interconnection between BI and BPM systems. Last part of the first theoretical section presents two products. IBM FileNet P8 representative of BPM system and IBM Cognos 8 BI as a representative of BI system. Second part deals with the practical example of real integration between BI and BPM systems. In first part of this section is simple description of the scenario -- business case. After that there is a detail depiction of two different kinds of integration of BI and BPM. Analysis of benefits, advantages and further possibilities are at the end of work.

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Silveira, Neto João Leonardo. "Qualidade de ferramentas BPM (BPMS) e avaliação da abordagem business process management (BPM) em processos de software." Universidade de Fortaleza, 2013. http://dspace.unifor.br/handle/tede/92081.

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Increasingly companies are using Business Process Management (BPM) tools as an alternative for modeling business processes. However, many of these tools include only part of the life cycle BPM or in unsatisfactory and required characteristics. In order to capture essential features for BPM Tools, this paper identifies and analyzes the characteristics and the quality factors of greatest importance. The list of features is based on guidelines of ISO/IEC 25000 standard and was evaluated by professional results were obtained by a survey. In the second part of this work we developed a structured interview consisting of questions about the use of BPM to support the Software Process focusing on the goals, gains, difficulties encountered, used tools, skills and behavior of professional Information Technology (IT) and relationship between software processes and organizational processes. The interview was administered to professionals who already have experience with BPM in TI. From the information obtained qualitative investigations were performed using the Grounded Theory method to seek conclusions about the relationship between BPM and Software Processes. The analysis of these results is evidence for a suitable choice of BPM Tools (BPMS) as well as some findings on the use of BPM as supporting software processes. Keywords: BPM, Business Process Management, Software Quality, Software Product Quality, Software Process.
Cada vez mais as empresas estão utilizando ferramentas de Business Process Management (BPM) como alternativa para a modelagem de processos de negócio. Apesar disso, muitas destas ferramentas abrangem somente parte do ciclo de vida BPM ou não apresentam características satisfatórias e necessárias. A fim de capturar características imprescindíveis para ferramentas BPM, este trabalho identifica e analisa as características e os fatores de qualidade de maior importância. A listagem de características foi baseada em diretrizes da norma ISO/IEC 25000 e foi avaliada por profissionais cujos resultados foram obtidos por meio de uma survey. Na segunda parte do trabalho foi desenvolvida uma entrevista estruturada composta por questionamentos sobre a utilização de BPM como apoio a Processos de Software focando nos objetivos, ganhos obtidos, dificuldades encontradas, ferramentas utilizadas, habilidades e comportamento dos profissionais de Tecnologia da Informação (TI) e a relação entre processos de software e processos organizacionais. A entrevista foi aplicada a profissionais que já possuem experiência com BPM na área de TI. A partir das informações obtidas foram realizadas investigações qualitativas utilizando o método Grounded Theory para buscar conclusões a cerca da relação entre BPM e Processos de Software. A análise desses resultados representa indícios para uma escolha adequada de ferramentas de BPM (BPMS) como também algumas conclusões sobre a utilização de BPM como apoio a processos de software. Palavras chave: BPM, Business Process Management, Qualidade de Software, Qualidade de Produto de Software, Processo de Software.

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Bettiol, Rafael Tiburi. "Efetiva transformação com gestão de processos de negócios – BPM." Universidade do Vale do Rio dos Sinos, 2016. http://www.repositorio.jesuita.org.br/handle/UNISINOS/6328.

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A Gestão de Processos de Negócio (BPM) vem sendo adotada pelas organizações a fim de solucionar problemas latentes nas interações das atividades organizacionais, proporcionando assim, maior eficiência operacional e melhores níveis de serviço, os quais satisfarão e melhorarão a experiência dos clientes para com os produtos e serviços. Para essa adoção, os processos de negócio passam por projetos de BPM, os quais tem o objetivo de entender como uma determinada etapa da organização atua, eliminando desperdícios, e redesenhar o processo aderindo à melhores práticas e à novos conceitos. Após essas fases de projeto, são estabelecidas ações que irão transformar o processo de negócio do estado atual ao futuro. É neste contexto de pós projeto que este estudo de casos busca analisar o “por que” e o “como” os processos de negócio efetivamente transformaram. O “por que” está na análise das variáveis que influenciam a efetiva transformação, sendo que as variáveis estão baseadas em conceitos de Rotinização, Infusão e Mudança Cultural. E o “como” está baseado nos projetos de BPM, suas técnicas, métodos, ferramentas e entregáveis, estabelecendo padrões de condução. Na execução desta pesquisa, foram efetuadas pesquisas bibliográficas para estabelecer os principais conceitos, possibilitando definições claras das variáveis envolvidas. A pesquisa foi baseada em um estudo de múltiplos casos através das técnicas de coleta de dados entrevista e dados secundários. Foram efetuadas validações dos conceitos, das variáveis, das perguntas e do roteiro de entrevista junto a especialistas empregando Focus Group. Após a validação do instrumento de pesquisa, as entrevistas foram realizadas com organizações que haviam executado projetos de BPM e os respectivos processos estivessem em operação no instante da pesquisa. A coleta de dados, junto com os dados secundários, obteve informações suficientes para a segmentação, codificação e análise. Na análise, para medir a efetiva transformação, foram estabelecidos níveis de influência, negativo, neutro e positivo, para cada variável. Sendo assim, a efetiva transformação dos processos de negócio pôde ser analisada através da composição das influências das variáveis, uso prolongado, uso na integração, orçamento, equipe, capacitação, governança corporativa, fornecimento e manutenção, atitudes individuais para com a mudança e compartilhamento de conhecimento. O resultado do estudo demonstra que a variável uso prolongado foi a que mais influenciou negativamente a efetiva transformação dos casos analisados e, por outro lado, a variável governança corporativa foi a que mais influenciou positivamente. Na análise dos padrões de condução através das técnicas, métodos, ferramentas e entregáveis utilizados nos respectivos projetos de BPM, foi utilizada uma análise chamada de Densidade de Código. A partir dessa 5 densidade pôde-se verificar que Brainstorming, BPMN e Entrevistas são as mais utilizadas dentre as técnicas, métodos, ferramentas e entregáveis dos casos analisados. Portanto, essas análises geraram conteúdo para discussões que se estenderam desde os facilitadores e barreiras para a efetiva transformação, passando por um paralelo entre a efetiva transformação conceitual e a observada, até as técnicas, métodos, ferramentas e entregáveis que mais foram utilizadas.
The Business Process Management (BPM) has been adopted by organizations to solve potential problems in the interactions of organizational activities, thus providing greater operational efficiency and improved service levels, which meet and improve the customer experience toward products and services. For this adoption, business processes undergo BPM projects, which aims to understand how a certain stage of organization operates, eliminating waste, and redesigning the process adhering to best practices and new concepts. After these project phases, actions are established that will transform the business process from the current state to the future. It is in this context of post project that this study of cases aims to analyze the "why" and "how" business processes effectively transformed. The "why" is the analysis of the variables that influence the effective transformation, and the variables are based on concepts of Routinization, Infusion and Cultural Change. And the "how" is based on BPM projects, their techniques, methods, tools and deliverables, setting leading standards. In the execution of this research, literature searches were performed to establish the main concepts, enabling clear definitions of the variables involved. The research was based on a multiple case study through interview data collection techniques and secondary data. The concepts, variables, questions and interview guide were validated with experts using Focus Group. After validation of the research instrument, interviews were conducted with organizations that had implemented BPM projects and their processes were in operation at the instant of the research. The data collection, along with the secondary data, obtained enough information for segmentation, coding and analysis. In the analysis, to measure the effective transformation, were established levels of influence, negative, neutral and positive, for each variable. Thus, the effective transformation of business processes could be analyzed through the composition of the influences of variables, extended use, use in integration, budget, staff, training, corporate governance, supply and maintenance, individual attitudes towards change and sharing knowledge. The result of the study shows that extended use variable was the most negatively influenced the effective transformation of the cases and, on the other hand, the variable corporate governance was the most influenced positively. In the analysis of leading patterns through the techniques, methods, tools and deliverables used in their BPM projects, a analysis called code density was used. From this density could be seen that Brainstorming, BPMN and Interviews are the most used among the techniques, methods, tools and deliverables of the cases. Therefore, these analyzes generated content for discussions that extended from the facilitators and barriers to effective transformation, through a parallel 7 between the conceptual and observed effective transformation until the techniques, methods, tools and deliverables that more were used.

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González, Guerrero Daniel Carlos. "Desarrollo de un plan de negocios para proveer BPM como un servicio (BPMaaS) o BPM en la nube." Tesis, Universidad de Chile, 2014. http://www.repositorio.uchile.cl/handle/2250/116617.

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Magíster en Gestión y Dirección de Empresas
Las organizaciones hoy más que nunca, por la globalización y mercados competitivos, necesitan ser más rápidas, flexibles y eficientes para enfrentar las demandas del mercado, clientes, proveedores, reguladores, entre otras. Para ello deben tener la capacidad de rediseñar y optimizar sus procesos de manera continua, necesitando prácticas, metodologías y herramientas que les permitan mantenerse vigentes. En este contexto, es que BPM o Administración de Procesos de Negocio, juega una labor crucial para lograr los nuevos desafíos. Siendo BPM una disciplina integradora que engloba técnicas y disciplinas, abarcando la estrategia, el negocio y la tecnología. Además, al utilizar el enfoque de procesos, se debe considerar la importancia de los costos y beneficios asociados, según una investigación, se concluye que en Chile se hace poca gestión de procesos. En una escala de 1 a 5 se está en 1.15 y se requiere subir un nivel de madurez y llegar a 2.15. El costo de la existencia de esta brecha es de US$ 86 mil millones, prorrateado en 41.996 organizaciones. También se señala que solucionarlo costaría unos US$ 5 mil millones, prorrateado entre las organizaciones consideradas. Por lo tanto, el aporte de gestión de procesos en Chile es US$ 81 mil millones sólo para un tramo, cifra cercana a un tercio del PIB. Por lo anterior, el objetivo de la tesis es desarrollar un plan de negocio para crear una empresa que ofrezca BPM a PYMES y Grandes empresas, que representan el 18% de total en el país y que en total aportan el 97% de las ventas totales en Chile. La metodología utilizada, basada en un plan funcional, permite concentrarse y desarrollar los aspectos estratégicos del negocio, el enfoque comercial, enfoque operativo, enfoque de recursos humanos y el enfoque financiero, para en su conjunto entregar todos los elementos necesarios para abordar el negocio. Se propone desarrollar un plan que implique proveer dos líneas de servicios, 1) BPM en la nube y 2) consultoría tradicional de proyectos BPM, por medio de un equipo especialista en dichos proyectos De los resultados de la evaluación del proyecto considerando los flujos proyectados a 5 años en el escenario base se obtiene un VAN = $58.098.426, con una tasa de descuento del 10% anual, y una TIR=69,61%, por lo cual se concluye que es factible desarrollar un negocio que permita proveer BPM en la nube. Además del análisis de sensibilidad, se puede apreciar que los cambios en la variable 1) asociada a la estimación de los ingresos bases por proyecto, y la variable 2) asociada a la estimación del número de proyectos a realizar por año, no sufrió impactos que llevaran al VAN ser menor a cero. Por lo cual afianza la conclusión anterior, de ser un proyecto económica mente factible. Como recomendación final, se debe evaluar la posibilidad ampliar la capacidad de ejecución de proyectos si la demanda es superior a la considerada en el plan, dado el aumento significativo de proyectos BPM que está experimentando el país.

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Foxall, Gordon R. "Consumers in context : The BPM research programme." Thesis, University of Birmingham, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.534764.

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Slimani, Noureddine. "Integrazione e warehousing dati in ambito BPM." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2022.

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In ambito aziendale è importantissima la capacità di esaminare grandi quantità di dati, in continuo aumento, generati da diversi processi aziendali. Questo viene considerato il target principale della business intelligence (BI). Al giorno d’oggi ogni azienda è dotata di diversi sistemi operazionali, utilizzati per gestire, standardizzare ed automatizzare il flusso delle informazioni prodotte durante l’esecuzione delle attività. Ciascuno di questi sistemi ha il proprio database per memorizzare le informazioni sul dominio, mantenendo così ogni contesto separato. Da qui la necessità di integrare dati provenienti da sistemi diversi, per consentire agli imprenditori di effettuare analisi sulle integrazioni e quindi prendere decisioni in base ai risultati ottenuti. Poiché i sistemi sono costituiti da database creati utilizzando diverse tecnologie, che non si integrano tra loro, sono necessarie operazioni e trasformazioni sui dati per ottenere l'integrazione per costruire il sistema. L’obiettivo fondamentale di questa tesi è proprio quello di descrivere come possiamo integrare dei dati e come adattare un sistema data warehouse all’interno dello stack tecnologico per la progettazione e realizzazione di un sistema di BI. Il progetto tratta un caso di studio per un processo aziendale di grandi dimensioni.

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Kokkonen, Alexandra Blair. "Expertise in the illustrative context of BPM." Thesis, Queensland University of Technology, 2014. https://eprints.qut.edu.au/79546/1/Alex_Kokkonen_Thesis.pdf.

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As Business Process Management (BPM) is evolving and organisations are becoming more process oriented, the need for Expertise in BPM amongst practitioners has increased. Proactively managing Expertise in BPM is essential to unlock the potential of BPM as a management paradigm and competitive advantage. Whilst great attention is being paid by the BPM community to the technological aspects of BPM, relatively little research or work has been done concerning the expertise aspect of BPM. There is a substantial body of knowledge on expertise itself, however there is no common framework in existence at the time of writing, describing the fundamental attributes characterising Expertise in the illustrative context of BPM. There are direct implications of the understanding and characterisation of Expertise in the context of BPM as a key strategic component and success factor of BPM itself, as well as for those involved in BPM. Expertise in the context of BPM needs to be characterised to understand it, and be able to proactively manage it. Given the relative infancy of research into Expertise in the context of BPM, an exploration of the relevance and importance of Expertise in the context of BPM was considered essential, to ensure the study itself was of value to the BPM field. The aims of this research are firstly to address the two research questions 'why is expertise important and relevant in the context of BPM?', and 'how can Expertise in the context of BPM be characterised?', and secondly, the development of a comprehensive and validated A-priori model characterising Expertise in the illustrative context of BPM. The study is theory-guided. It has been undertaken via an extensive literature review across relevant literature domains, and a revelatory case study utilising several methods: informal discussions, an open-ended survey, and participant observation. An a-priori model was then developed which comprised of several Constructs and Sub-constructs, and several overall aspects of Expertise in BPM. This was followed by the conduct of interviews in the validation phase of the revelatory case study. The primary contributions of this study are to the fields of expertise, BPM and research. Contributions to the field of expertise include a comprehensive review of expertise literature in general and synthesised critique on expertise research, characterisation of expertise in an illustrative context as a system, and a comprehensive narrative of the dynamics and interrelationships of the core attributes characterising expertise. Contributions to the field of BPM include firstly, the establishment of the importance of understanding Expertise in the context of BPM, including a comprehensive overview of the role the relevance and importance of Expertise in the context of BPM, through explanation of the effect of Expertise in BPM. Secondly, a model characterising Expertise in the context of BPM, which can be used by BPM practitioners to clearly articulate and illuminate the state of Expertise in BPM in organisations. Contributions to the field of research include an extended view of Systems Theory developed, reflecting the importance of the system context in systems thinking, and a narrative on ontological innovation through the positioning of ontology as a meta-model of Expertise in the context of BPM.

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ARTEIRO, Iveruska Carmen Jatobá Bastos. "Como a cultura organizacional influencia iniciativas de gestão de processos de negócios: um estudo de caso exploratório." Universidade Federal de Pernambuco, 2015. https://repositorio.ufpe.br/handle/123456789/16368.

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Gestão de Processos de Negócio (BPM) tem se tornado uma poderosa abordagem para aumentar a eficiência e eficácia dos serviços prestados nas organizações públicas e privadas. Entretanto, existe uma crescente consciência que BPM requer uma visão holística da organização, onde a cultura organizacional é um fator crítico de sucesso para a implantação de uma iniciativa de BPM. Assim, o objetivo dessa pesquisa é analisar o quanto uma cultura organizacional suporta a implantação e evolução de uma iniciativa de Gestão de Processos de Negócio. Em particular, pretende-se identificar valores e aspectos culturais da organização que atuam como facilitadores ou barreiras ao desenvolvimento de uma Cultura de BPM na organização, do ponto de vista de diferentes stakeholders, tais como: patrocinadores, líderes de projetos, gerentes funcionais, analistas de processos, analistas de sistemas, clientes da iniciativa e consultores externos. Para entender este problema a partir de uma perspectiva prática, foi realizado um estudo de caso exploratório em uma organização do setor público que está conduzindo uma iniciativa de BPM. Foram realizadas entrevistas, observações e análise de documentos para coletar os dados, que foram analisados através de técnicas de análise temática. O estudo de caso exploratório possibilitou a identificação de valores e aspectos culturais que influenciam a implantação e consolidação de uma inciativa de BPM, atuando como facilitadores ou barreiras. Essas características culturais e suas relações foram representadas através de um modelo de diagnóstico no qual foram explicitadas as influências positivas e negativas que as características culturais exercem sobre a iniciativa de BPM na organização. Assim, a realização dessa pesquisa e os resultados encontrados contribuíram para o aumento do conhecimento sobre quais valores e aspectos culturais influenciam a evolução de BPM, possibilitando a mitigação dos possíveis impactos negativos e o desenvolvimento daqueles valores culturais que atuam como facilitadores para fortalecer uma cultura alinhada com os princípios de BPM.
Business Process Management (BPM) has become a powerful tool for increasing the efficiency and effectiveness of services provided in public and private organizations. However, there is growing awareness that BPM requires a holistic view of the organization where the organizational culture is a critical success factor for the deployment of a BPM initiative. The objective of this research is to analyze how an organizational culture supports the deployment and evolution of a Business Process Management initiative. In particular, we intend to identify values and cultural aspects of the organization who act as facilitators or barriers to the development of a BPM culture in the organization, from the point of view of different stakeholders, such as sponsors, project leaders, functional managers, analysts processes, systems analysts, customers of the initiative and external consultants. To understand this issue from a practical perspective, it performed an exploratory case study in a public sector organization that is leading a BPM initiative. Interviews were conducted, observations and document analysis to collect the data, which were analyzed using thematic analysis techniques. The exploratory case study enabled the identification of values and cultural aspects that influence the implementation and consolidation of a BPM initiative, acting as facilitators or barriers. These cultural characteristics and their relations were represented by a model in which they explained the positive and negative influences that cultural characteristics have on the BPM initiative in the organization. Thus, the realization of this research and the results obtained contributed to increased knowledge about what values and cultural aspects influence the evolution of BPM, allowing the mitigation of possible negative impacts and the development of those cultural values that act as facilitators to strengthen an aligned culture with the principles of BPM.

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Alghamdi, Amal. "Managing Clinical Handover Processes for Cardiology Patients Using BPM." Thesis, Université d'Ottawa / University of Ottawa, 2015. http://hdl.handle.net/10393/32740.

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Health-care delivery involves clinical handover processes that occur at many levels of inpatient care. These processes are essential to an effective health-care system due to their role in achieving efficient communication, reducing transmission time, and lowering costs. Ensuring safe and effective handover requires the coordination of multiple care providers that work together to deliver patient care efficiently. Poor coordination during handover can have major effects on patient care, leading to loss of information and contributing to adverse events. As health-care delivery evolves to become more patient-centered, handovers from short- to long-term care need to maintain a strong communication, which in turn will depend on the evolution of support systems for that communication. Due to the wide range of care providers and patient needs, there has so far been a lack of research work on handover processes. This study aims to explore the clinical handover process for patients moving from a cardiology unit to home and community care settings, and how they are affected by varying degrees of communication. It relies on literature review and a case study conducted at Montfort Hospital, Ontario, to identify and analyze the major factors involved in this type of handover, and to form suggestions about how this process could be improved. This thesis analyzes process scenarios arising in the case study, modeling them using business process management (BPM) tools and techniques to identify problems and formulate solutions. A model of the existing process is created and analyzed using business process management notation (BPMN), and is then subjected to analysis, the results of which identify several communication issues with a potential to cause delays and information loss. The findings highlight the importance of collaboration among care providers, and indicate the potential uses of BPM methodology to choreograph that collaboration. The study ultimately shows how improvements to collaboration and information exchange can increase the communication effectiveness in handover processes and reduce the probability of adverse patient events.

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Rangiha, M. E. "A framework for social BPM based on social tagging." Thesis, City University London, 2016. http://openaccess.city.ac.uk/14999/.

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Traditional Business Process Management (BPM) has a number of limitations. The first one is the typical separation between process design and execution, which often causes discrepancies between the processes as they are designed and the way in which they are actually executed. Additionally, because of this separation, valuable first-hand knowledge generated during process execution may remain unused during process design and also prevented to be shared within the organisation. Social BPM, which predicates to integrate social software into the BPM lifecycle, has emerged as an answer to such limitations. Although there have been a number of approaches to Social BPM, they have not been able to address all the issues of traditional BPM. This thesis proposes a novel Social BPM framework in which social tagging is used to capture process knowledge emerging during the enactment and design of the processes. Process knowledge concerns both the type of activities chosen to fulfil a certain goal (i.e. what needs doing), and the skills and experience of users in executing specific tasks (i.e. skills which are needed to do it). Such knowledge is exploited by recommendation tools to support the design and enactment of future process instances. This framework overcomes the limitations of traditional BPM systems as it removes the barrier between the design and execution of the processes and also enables all users to be part of the different phases of the BPM lifecycle. We first provide an analysis of the literature to position our research area, and then we provide an overview of our framework discussing its specification and introducing a static conceptual model of its main entities. This framework is then elaborated further with a more dynamic model of the behaviour and, in particular, of the role and task recommendations, which are supported by social tagging. These mechanisms are then applied in a running example. Finally the framework is evaluated through the implementation of a prototype and its application in a case study. The thesis ends with a discussion about the different evaluation approaches of the proposed framework, limitations of our framework and future research.

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Tavares, Felipe Souza. "AO-BPM 2.0 : modelação de processos orientada a aspetos." Master's thesis, Instituto Superior de Economia e Gestão, 2018. http://hdl.handle.net/10400.5/16944.

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Mestrado em Gestão de Sistemas de Informação
Interesses transversais são aqueles que se interpõem entre diversos itens, mas ao mesmo tempo não fazem parte deles. Métodos tradicionais de modelação de processos não possuem um tratamento especial para cuidar de interesses transversais, fazendo com que eles permaneçam espalhados por todo o modelo do processo, dificultando seu entendimento e manutenção. Nesse sentido, a orientação a aspetos é um paradigma que oferece mecanismos para modularizar interesses transversais. Nessa dissertação são propostas melhorias a uma notação para modelação de processos que utiliza a orientação a aspetos, com o objetivo de gerar modelos de mais fácil entendimento e facilitar a sua posterior manutenção. A metodologia utilizada foi o design science, que foi mais detalhado na sua respetiva secção. Por fim, foi realizado um estudo de caso para avaliar se a notação proposta é capaz de produzir um modelo de processo válido. No capítulo de conclusões, pode ser visto que o resultado foi satisfatório e que mais trabalhos posteriores poderão ser realizados no futuro.
Crosscutting concerns are those that interact between several processes, but at the same time are not part of them. Traditional methods of process modeling do not have a special treatment to take care of crosscutting concerns, causing them to remain scattered throughout the process model, making it difficult to understand and maintain them later. In this sense, orientation to aspects is a paradigm that offers mechanisms to modularize transversal interests. In this dissertation improvements are proposed in a notation for process modeling that uses orientation to aspects, in order to generate models of easier understanding and facilitate its later maintenance. The methodology used was design science, which is more detailed in its respective section. Finally, a case study was carried out to evaluate if the proposed notation can produce a valid process model. In the conclusions chapter, it can be seen that the result was satisfactory, and that further work could be carried out in the future.
info:eu-repo/semantics/publishedVersion

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Christie, Adrian Troy. "An Impact Assessment and Dependency Management Framework for BPM." Thesis, Université d'Ottawa / University of Ottawa, 2019. http://hdl.handle.net/10393/39286.

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Business Process Management (BPM) is a relatively new development paradigm that takes a high-level approach to coding by leveraging a graphical, “flow chart” aesthetic that allows users to assemble modular tasks into a larger process. The resulting diagrams effectively enshrine the organizations processes into an executable model that provides an objective and transparent view of the process and the activities contained within. In doing so, BPM models serve as both a system to guide employees through proper business procedures as well as documentation of the businesses processes. Similar to most other software development environments, BPM development platforms possess several features intended to address the needs of code versioning, dependency management and impact assessment. However, due to the unique way that development is done in BPM platforms, the more traditional functionality of these features sometimes renders them ineffective and ill suited to the task of BPM development. Changes to lower level reusable components in these BPM models can result in impacts to diverse processes across an organization that are difficult to predict and onerous to locate. There is much room for improvement in BPM development tools. This thesis proposes a new framework for dependency management and impact assessment to improve the usability, effectiveness and efficiency. The framework is composed of a Business Process Component Architecture, a Dependency Data Model and an Upgrade Algorithm which are all used to provide increased visibility over dependent processes and superior guidance during upgrade operations. Several example case scenarios are be used to evaluate our proposed framework. The cases represent progressive degrees of complexity to test the capabilities and robustness of the framework. Overall, the framework was able to appropriately handle the case examples used and showed promise in terms of providing practical effort, time and cost savings for BPM developers. The framework can also provide developers assistance in locating circular dependencies, but is subject to the same limitations as developers when attempting to upgrade these relationships.

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SOUZA, Brunno Wagner Lemos de. "Convergência entre BPM-SOA e UML-SOA: uma Análise comparativa de integração e de cenários." Universidade Federal de Pernambuco, 2016. https://repositorio.ufpe.br/handle/123456789/18365.

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Neste trabalho, foram investigados e analisados conceitos fundamentais da metodologia de BPM (Business Process Modeling) através de sua notação BPMN (Business Process Modelling Notation), bem como o desenvolvimento de software por meio da UML (Unified Modeling Language), ambas atreladas à arquitetura SOA (Service-Oriented Architecture), com o objetivo de integrar as áreas de desenvolvimento de software e de gestão de empresas, a fim de possibilitar uma visão macro dos processos. Optou-se por analisar BPM, pois sua metodologia garante uma prática de desenvolvimento rápido do sistema, tornando-o flexível, e permite a sua reutilização, com uso de tecnologias legadas, pois empresas conseguem alcançar um maior controle dos processos de negócio. Já a UML possibilita a padronização na modelagem de software e, assim como BPM, com possível integração com SOA. O objetivo deste estudo é fazer a apresentação dos diversos cenários verificados a partir de um amplo levantamento da literatura que trata dessa integração. Dessa maneira, foi realizada uma comparação quantitativa e qualitativa dos cenários encontrados, a fim de definir qual é a melhor possibilidade de integração para uma empresa. Tudo isso para assegurar a interoperabilidade entre diferentes entidades, agregando valor e reduzindo custos de manutenção para as empresas. Através de descritores selecionados, foi feita uma busca em bases de dados específicas para levantar trabalhos publicados sobre a integração BPM-SOA e UML-SOA. Esse levantamento permitiu observar distintos cenários de integração, além das vantagens, desvantagens e problemas mencionados por seus autores. A finalidade é compreender quais os principais entraves relacionados à integração e implementação de BPM-SOA e UML-SOA que seja capaz de comprovar, quantitativa e qualitativamente, as integrações e apontar qual a melhor possibilidade.
In this study, we investigated and analyzed the fundamental concepts of BPM methodology (Business Process Modeling) through its BPMN notation (Business Process Modelling Notation) and software development through the UML (Unified Modeling Language), both linked to architecture SOA (Service-Oriented Architecture) with the aim of integrating the software development areas and business management, in order to provide a macro view of the processes. We chose to analyze BPM, because its methodology ensures a practice of rapid system development, making it flexible, and allows reuse, using legacy technologies, as companies can achieve greater control of business processes. Already the UML allows for standardization in software modeling and, as BPM, with possible integration with SOA. The aim of this study is to make the presentation of the various scenarios checked from a broad survey of the literature dealing with this integration. Thus, a quantitative and qualitative comparison of the scenarios found was carried out in order to define what is the best possibility of integration for a company. All this to ensure interoperability between different entities, adding value and reducing maintenance costs for companies. Through selected keywords, a search was made in specific databases for up papers on the integration BPM-SOA and UML-SOA. This survey allowed to observe different integration scenarios, beyond the advantages, disadvantages and problems mentioned by the authors. The purpose is to understand what the main obstacles related to the integration and implementation of BPM-SOA and SOA-UML to be able to prove quantitatively and qualitatively, the integrations and point out what the best possibility.

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Penide, Thomas. "Favoriser l'innovation dans une organisation par projets sous contraintes de ressources : définition d'une approche basée sur les processus." Thesis, Toulouse, INPT, 2011. http://www.theses.fr/2011INPT0034/document.

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Dans le contexte globalisé de l'industrie moderne, l'innovation est devenue un enjeu majeur des entreprises. L'innovation ne doit plus être seulement vue comme le moyen de pérenniser ses activités à long terme, mais aussi comme une composante essentielle des activités quotidiennes de pilotage des organisations. Pour affronter ce problème, et plus particulièrement au sein du Pôle Innovation des Laboratoires Pierre Fabre, l'approche choisie se situe au croisement de deux ingénieries. L'ingénierie d'entreprise, premier prisme de notre étude, permet de déceler ce qui relève des activités quotidiennes dans les processus exécutés, tandis que l'ingénierie d'innovation révèle ce qui relève d'un processus d'innovation spécifique. Au croisement de ces deux ingénieries, une technique spécifique d'alignement a permis de définir une approche originale de management centré sur le processus d'innovation et favorisant la détection, le diagnostic et l'évaluation d'innovation potentielle au cœur même des activités quotidiennes et opérationnelles de réalisation des projets. L'ensemble des propositions de management de l'innovation ont été appliquées au Pôle Innovation, terreau de notre expérimentation, mettant en évidence des axes d'amélioration originaux
In the globalised context of modern industry, innovation has become a major challenge for enterprises. Innovation should not only be seen as a way to sustain long-term activities, but also as an essential component of daily management activities of organizations. To address this problem, especially in the Innovation Center of Pierre Fabre Laboratories, the chosen approach is located at the crossroads of two engineerings. Enterprise engineering is the first prism of our study, detecting what is part of the daily activities in the running processes, while innovation engineering reveals what is specific to an innovation process. At the crossroads of these two engineerings, a specific alignment identifies an original management approach focused on the innovation process and promoting the detection, diagnosis and assessment of potential innovation in the daily activities and projects. All the proposals for an innovation management have been applied to the Innovation Center, a breeding ground for our experimentation, highlighting original areas for improvement

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Lorena, Ana Luiza Freire de. "Modelo de Gestão de Processos de Negócios Para a Diretoria do Centro de Tecnologia e Geociências da UFPE." reponame:Repositório Institucional da UFPE, 2015. https://repositorio.ufpe.br/handle/123456789/14088.

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Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2015-05-27T12:42:39Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Ana Luiza - dissertação final PPGEP- 2015 - biblioteca.pdf: 3423061 bytes, checksum: 2383d04737d17d5e16ce2bcaf6b9be4b (MD5)
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A partir da percepção da necessidade de mudanças na gestão da Diretoria do CTG (centro acadêmico da UFPE, campus Recife, responsável pelo ensino e pesquisa nas áreas das engenharias e geociências), esta dissertação tem por objetivo propor um modelo de gestão organizacional baseado em BPM. A escolha desta abordagem deve-se ao fato de se ter comprovações de sucesso em sua aplicação no mercado de trabalho, considerando não só o ambiente privado como também o público. Acredita-se, portanto, que o presente modelo é capaz de incentivar uma cultura de melhoria contínua do gerenciamento dos processos internos, como também o fornecimento de maior efetividade na entrega dos resultados e o desenvolvimento de uma capacidade de resposta mais rápida. A pesquisa foi desenvolvida a partir da busca por referências teórico-conceituais adquiridas com um estudo exploratório; posteriormente, este estudo serviu de base para criar e apresentar o modelo destacando suas características principais, bem como uma forma sugestiva para sua implantação na Diretoria do CTG. Desta forma, obteve-se como conclusão que o amálgama entre o BPM Padrão e o BPM Social poderia ser aplicado e trazer vários benefícios para a organização, principalmente no auxílio para a gestão da mudança e para tornar os processos mais ágeis. Por fim, este trabalho apresenta as vantagens do modelo e as possíveis dificuldades diante da decisão de uma futura aplicação; também serão encontradas sugestões para pesquisas posteriores acerca do tema abordado.

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Garcia, Marcos José. "Adoção de BPM pelas IES brasileiras: características e oportunidades de melhoria." Universidade de São Paulo, 2015. http://www.teses.usp.br/teses/disponiveis/96/96132/tde-15122015-153810/.

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O interesse das organizações pela gestão de processos de negócio ou BPM (Business Process Management) tem aumentado nos últimos anos em todo mundo, tendo como principal motivador a redução de custos por meio de processos mais eficientes. Assim como as outras organizações, as Instituições de Ensino Superior (IES) também buscam aperfeiçoar sua gestão e têm recebido maior atenção política e acadêmica em todo o mundo em função da geração de valor para as comunidades regionais. No Brasil, as IES particulares, que representam em número 88,17% das instituições de ensino, enfrentam o desafio da formação de grandes grupos educacionais aumentando as exigências de reestruturação baseadas na redução de custos. No caso das IES públicas brasileiras, o aperfeiçoamento da gestão é promovido por iniciativas do governo, como o Programa Nacional de Gestão Pública e Desburocratização - GesPública, que inclui a gestão de processos de negócio em seus fundamentos. Ainda existem poucos estudos empíricos detalhando a adoção dessa abordagem de gestão, não sendo identificado nenhum que caracterize a gestão de processos entre as IES. Estes fatores motivaram a realização do presente estudo para caracterizar a gestão de processos de negócio das IES brasileiras e identificar oportunidade de melhoria na gestão de processos. Para alcançar este objetivo, foi realizada uma revisão bibliográfica sistemática e uma pesquisa de campo. A revisão sistemática abordou estudos empíricos quantitativos sobre o tema, em duas bases de dados: ISI/Web of Science e Scopus com a finalidade de construir um framework dos aspectos que melhoram os resultados de BPM. A pesquisa de campo envolveu a aplicação de um questionário online (survey) a uma amostra de 139 IES brasileiras com a finalidade de caracterizar como essas instituições estão gerenciando os seus processos. Foi possível constatar que a gestão de processos está presente em mais de 90% das instituições pesquisadas em diferentes níveis de adoção, sendo um tema com importância crescente para 82% delas. A análise dos dados dessa amostra à luz da revisão bibliográfica e do referencial teórico permitiu a identificação de oportunidades de melhoria na gestão de processos nas IES e a proposição de uma agenda de pesquisa para estudos futuros. Outra contribuição desta pesquisa é a possibilidade de utilização dos resultados para benchmarking (análise comparativa) permitindo as IES avaliarem sua posição em relação aos concorrentes na gestão de processos.
The interest of organizations in managing business processes or BPM (Business Process Management) has increased in the last years worldwide, and its main motivator is the reduction of costs by means of more efficient processes. Just as other organizations, higher education institutions also seek to enhance their management and have received greater political and academic attention worldwide because of the value generation for the regional communities. In Brazil, private higher education institutions, which represent 88,17% of the educational institutions, face the challenge of the formation of great educational groups, increasing the demand to restructure based on the reduction of costs. In the case of public Brazilian higher education institutions, the enhancing of management is promoted by government initiatives, such as the National Program of Public Management and Debureaucratization - GesPública, which includes the management of business processes in its foundations. There are still few empirical studies detailing the adoption of this management approach, and none of them characterize the processes management among higher education institutions. Such factors motivated this study to characterize the management of business processes of Brazilian higher education institutions and identify improvement opportunities in the management of processes. In order to reach this aim, a sistematic bibliographic review and a field research were carried out. The sistematic review approached quantitative empirical studies on the subject, in two data bases: ISI/Web of Science and Scopus, aiming at building a framework of the aspects which improved the results of BPM. The field research involved the application of an online questionnaire to a sample of 139 Brazilian higher education institutions seeking to chacarterize how this institutions are managing their processes. It was possible to verify that the processes management exists in more than 90% of the studied institutions in different adoption levels, and this is a subject with an increasing importance for 82% of them. The analysis of the data of this sample based on the bibliographic review and the theoretical background allowed the identification of improvement opportunities in the processes management of higher education institutions and the proposing of a research agenda for subsequent studies. Another contribution of this study is the possibility of using the results for benchmarking, allowing the insititutions to evaluate their position in relation to the competitors in the processes management.

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Masoudi, Husain Muhammad Y. "Parallel numerical methods for analysing optical devices with the BPM." Thesis, University of Glasgow, 1995. http://theses.gla.ac.uk/2858/.

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In this work, some developments in the theory of modelling integrated optical devices are discussed. The theory of the Beam Propagation Method (BPM) to analyse longitudinal optical waveguides is established. The BPM is then formulated and implemented numerically to study both two and three-dimensional optical waveguides using several Finite-Difference (FD) techniques. For the 2-D analysis, comparisons between the performance of the implicit Crank Nicholson (CN), the explicit Real Space (RS) and the Explicit Finite-Difference (EFD) are made through systematic tests on slab waveguide geometries. For three-dimensional applications, two explicit highly-parallel three-dimensional FD-BPMs (the RS and the EFD) have been implemented on two different parallel computers, namely a transputer array (MIMD type) and a Connection Machine (SIMD type). To assess the performance of parallel computers in this context, serial computer codes for the two methods have been implemented and a comparison between the speed of the serial and parallel codes has been made. Large gains in the speed of the parallel FD-BPMs have been obtained compared to the serial implementations; both methods, in their parallel form, can execute, per propagational step, a large problem containing 106 discretisation points in a few seconds. In addition, a comparison between the performance of the transputer array and the Connection Machine in executing the two FD-BPMs has been discussed. To assess and compare the two methods, three different rib waveguides and three different directional couplers have been analysed and the results compared with published results. It has been concluded from testing these methods that the parallel EFD-BPM is more efficient than the parallel RS-BPM. Then, the linear parallel EFD-BPM was extended to model nonlinear second harmonic generation process in three-dimensional waveguides, where the source field is allowed to deplete, using the transputer array and the Connection Machine.

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Pina, Estelamaris da Costa. "Gressus : uma metodologia para implantação da BPM em organizações públicas." Universidade Federal de Sergipe, 2013. https://ri.ufs.br/handle/riufs/3400.

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The federal government, has been developing actions to stimulate the Brazilian public organizations seeking to manage the citizen and not only their internal processes. These actions are consolidated, among other ways, by the Charter of the Citizen Service Act and the Access to Information Law (AIL). One of the purposes of the Charter of Services to Citizens is to publicize the services provided by public organizations with their commitments of service to be widely known by the company since the AIL, requires public organizations to provide information to citizens by providing access and knowledge of their essential rights. In this context, it is imperative to understand and improve the organization's processes that are the foundation to execute demands, but also seek to align the process view of the data, enabling the implementation of information systems (IS) more streamlined and integrated. Business Process Management (BPM) is an alternative to learn, improve, adapt and automate business processes in order to support the administ rative activities providing greater control and quality initiatives undertaken. However, there are obstacles to a public organization to deploy BPM and align information systems, one of them is the lack of a strategy for the transition of management of functions for the management of processes. This paper presents a methodology Gressus to drive the implementation of BPM in public organizations, in order to support the development of SI compatible to the organization's processes. The applicability of Gressus was verified through a case study that selected the purchasing process in a public organization. The results indicated that the methodology Gressus may be a viable option for deployment of BPM in organizations that still don t have adopted by the management processes. This paper contributes by providing a way for the institutionalization of BPM in public organizations, supporting the development of SI aligned and thus obtain the best results
O governo federal, vem-se desenvolvendo ações para estimular as organizações públicas brasileiras a administrar visando o cidadão e não somente os seus processos internos. Essas ações estão consolidadas, entre outras formas, na Carta de Serviço ao Cidadão e na Lei do Acesso a Informação (LAI). Uma das finalidades da Carta de Serviços ao cidadão é divulgar os serviços prestados pelas organizações públicas com os seus compromissos de atendimento para que sejam amplamente conhecidos pela sociedade, já a LAI, obriga as organizações públicas a fornecerem informações aos cidadãos permitindo o acesso e conhecimento dos seus direitos essenciais. Neste contexto, é imperativo conhecer e melhorar os processos da organização que são os alicerces para atender essas demandas, como também buscar o alinhamento da visão de processos à de dados, viabilizando a implementação de Sistemas de Informação (SI) mais racionais e integrados. Business Process Management (BPM) é uma alternativa para conhecer, melhorar, automatizar e adequar os processos de negócio de forma a apoiar as atividades administrativas provendo maior controle e qualidade às iniciativas desempenhadas. No entanto, existem obstáculos para uma organização pública implantar a BPM e alinhar aos sistemas de informação, um deles é o desconhecimento de uma estratégia para a transição da gestão por funções para a gestão de processos. Este trabalho apresenta a metodologia Gressus para conduzir a implantação da BPM em organizações públicas, com vistas a subsidiar o desenvolvimento de SI aderentes aos processos da organização. A aplicabilidade da Gressus foi verificada através de um estudo de caso que selecionou o processo de compras em uma organização pública. Os resultados apontaram que a metodologia Gressus pode ser uma opção viável para a implantação de BPM em organizações que ainda não adotaram a gestão de processos. Este trabalho contribui proporcionando um caminho para a institucionalização da BPM em organizações públicas, apoiando o desenvolvimento de SI alinhados e assim obter os melhores resultados

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Edrud, Pierre. "Improving BPM with Blockchain Technology : Benefits, costs, criteria & barriers." Thesis, Mittuniversitetet, Institutionen för kvalitets- och maskinteknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-43304.

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Syftet med denna studie var att förstå kriterier, barriärer, kostnader och fördelar som är förknippade med implementering av blockchain-teknik, och utifrån detta utforska hur blockchain-teknik kan förbättra BPM. Studien är av kvalitativ karaktär och gjordes sekventiellt genom att först genomföra en omfattande tvärvetenskaplig litteraturöversikt och därefter intervjua personer med erfarenhet från blockchain-teknik. Analysen gjordes med både en induktiv och deduktiv ansats där tematisk analys tillämpades. Resultaten från studien visar att blockchain-teknik kan minska transaktionskostnader, förbättra avstämning och verifiering, förbättra samarbetsprocesser och skapa förtroende och öppenhet samtidigt som de stöder organisationer med styrning av datasäkerhet, korrekthet av data, och minskade IT-kostnader till följd av förbättrad hantering med säkerhetskopiering av data, servrar och lagring. Stort fokus ligger för tillfället på smarta kontrakt där integrering av affärslogiken tillsammans med en förbättrad databasstruktur möjliggör förbättrat samarbete och automatisering av standardiserade affärsprocesser. Resultaten indikerar också brist på blockchain-ingenjörer, vilket påverkar utveckling och tillväxt. Studien belyser ett behov av ytterligare implementeringsstudier och att bättre skilja mellan de olika blockchain-typerna och de problem de kan lösa. Säkerhet, hållbarhet och interoperabilitet nämns ofta som utmaningar i den pågående diskussionen om blockchain. Detta är inte unikt för blockchain-teknik och mer nyanserade förklaringsmodeller krävs. Blockchain-teknik kan vara framtiden, och kan ersätta befintlig infrastruktur, i slutändan måste organisationer överväga vid vilken tidpunkt de bör börja tänka på att sätta blockchain på sin agenda, med de olika avvägningar som detta innebär.
The purpose of this study was to understand criteria, barriers, costs and benefits that are associated with implementing blockchain technology, and from this explore how blockchain technology can improve BPM. The study is of qualitative nature and was done sequentially by conducting an extensive cross-disciplinary literature review first, and then interviewed people with experience from blockchain technology. The analysis was done with both an inductive and deductive approach by doing a thematic analysis. The results from this study show that blockchain technology can reduce transactional costs, improve reconciliation, improve collaborative business processes and bring trust and transparency while supporting organizations with governance of data security, data consistency and reducing associated IT-costs with managing back-up of data, servers and storage. A lot of focus is currently centered around smart contracts, where incorporating the business logic together with an improved database structure allows for improved collaboration and automation of standardized business processes. The results also indicate a shortage of blockchain engineers, consequently impacting development and growth. The study highlights a need for further implementation studies and to better distinguish between the different blockchain types and the problems they can solve. Security, sustainability and interoperability are often mentioned as challenges in the current discourse on blockchain. This is not unique for blockchain and more nuanced explanation models are required. Blockchain technology may be the future and replace existing infrastructure, ultimately organizations have to consider at what point in time they should start thinking about putting it on their agenda and the associated trade-offs that comes with this.

2021-06-06

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Koch, Giovani Valar. "Business process management (BPM) em instituições federais de ensino superior." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2016. http://hdl.handle.net/10183/165283.

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No esforço de melhorar a gestão das instituições públicas, o governo federal lançou o programa GesPública que incentiva a desburocratização e melhores práticas de gestão, entre elas a gestão por processos, tema deste trabalho. O objetivo principal desta pesquisa é verificar o grau de uso de business process management (BPM) nas instituições federais de ensino superior (IFES), tanto universidades como institutos federais. Para isso, utilizou-se uma survey, usando dois questionários enviados às IFES: o primeiro para IFES que trabalham com BPM, e o segundo para IFES que não trabalham com BPM, buscando verificar o porquê de não trabalhar e as dificuldades para eventualmente colocá-lo em prática. Os resultados mostram que as universidades estão mais avançadas do que os institutos em relação ao trabalho com BPM, assim como a maioria das IFES que não trabalham com BPM são institutos federais. A análise dos dados levantados conduz à seguinte conclusão: o trabalho com BPM e a estruturação de escritórios de processos são inovadores nas instituições federais. A maioria das universidades federais usam ambos no máximo há dois anos. Além disso, ficou notório que os trabalhos iniciados ainda carecem de orientação e mais disseminação da cultura de BPM.
In an effort to improve the management of public institutions, the federal government launched the GesPública program that encourages less bureaucracy and better management practices, including business process management, subject of this work. The main objective of this research is to verify the degree of use of business process management (BPM) in higher education federal institutions (IFES), both universities and federal institutes. For this, it was used a survey with two questionnaires sent to IFES: the first for the IFES working with BPM, and the second to IFES who do not work with BPM, seeking to verify why not work and difficulties to eventually put it into practice. The results show that universities are more advanced than the institutes regarding to work with BPM, and most IFES who do not work are federal institutes. The data analysis leads to the following conclusion: working with BPM and structuring processes offices are innovative in federal education organizations. Most federal universities use both for just two years. Furthermore, it was clear that the initiatives still need some guidance and further dissemination of BPM culture.

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Gata, Nuno Miguel Peres. "Análise de um caso de estudo de BPM na EDP." Master's thesis, Universidade de Aveiro, 2014. http://hdl.handle.net/10773/14748.

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Mestrado em Engenharia e Gestão Industrial
Num mercado cada vez mais competitivo, as empresas são constantemente pressionadas no sentido de apresentar melhores resultados a menores custos, a desenvolver produtos baseados num ciclo de vida mais curto e a relacionarem-se de forma integrada com clientes, fornecedores, parceiros e colaboradores. Portanto, as empresas devem ser capazes de melhorar os seus processos de negócio e comunicação com a área de tecnologias de informação, da qual dependem para viabilizar as suas estratégias. O presente estudo visa a compreensão e aplicabilidade do BPM como processo/metodologia/disciplina de gestão nas empresas de serviços. Para isso é feita uma revisão da bibliografia existente na área, seguida pela descrição do trabalho desenvolvido durante o estágio curricular desenvolvido no âmbito do segundo ano de Mestrado em Engenharia e Gestão Industrial na Universidade de Aveiro, realizado na empresa EDP. O trabalho de estágio, que decorreu nas instalações da EDP Distribuição em Coimbra, encontra-se dividido em dois projetos, sendo que um deles se caracterizou pela integração de uma equipa de projeto responsável pelo desenvolvimento de um painel de controlo dos processos e atividades da empresa, mais propriamente na fase de definição de requisitos do mesmo, e que culminou com o desenvolvimento de um template da ferramenta que se pretende implementar no futuro, e o outro, já com um caracter mais individual, que se prendeu com a análise da aplicação PREVER, desenvolvida pela empresa em conjunto com a Tekever, e que realiza previsão de cargas de trabalho consoante as condições climatéricas na área de avarias da EDP Distribuição.
In an increasingly competitive market, businesses are constantly pressured to provide better results at lower costs, develop products based on a shorter life cycle and relate in an integrated manner with customers, suppliers, partners and employees. Therefore, companies should be able to improve their business processes and communication with the area of information technologies, which rely to enable their strategies. The present study aims at understanding and applicability of BPM as process / methodology / discipline management in service companies. For this review the existing literature is made in the area, followed by the description of the work done during the traineeship developed within the second year of Master in Industrial Engineering and Management at the University of Aveiro, held in EDP. The internship work, which took place at the premises of EDP Distribution in Coimbra is divided into two projects, one of which was characterized by the integration of a project team responsible for developing a control panel of the processes and activities of the company , more specifically in the requirements definition phase of the same, and that culminated in the development of a template tool that intends to implement in the future, and the other, now with a more individual character, which is attached to the analysis of PREVER application developed by the company together with Tekever, and performs forecasting workloads depending on weather conditions in the area of EDP Distribution of faults.

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Costa, Rosinete Libanio dos Santos. "A importância da abordagem de BPM nos cursos de TI." Universidade Federal de Pernambuco, 2014. https://repositorio.ufpe.br/handle/123456789/11993.

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Uma vez que o mercado está cada dia mais competitivo, esta pesquisa vem mostrar a importância do estudo de Gestão de Processos de Negócio, aos profissionais de TI (Tecnologia da Informação), que estarão ou estão no mercado, lidando com processos organizacionais, e sabem da necessidade que os objetivos do negócio têm em ser atendidos. As empresas que querem competir no mercado nos dias atuais buscam por melhores práticas de mercado objetivando a otimização, mapeamento, automação, redução de custos, medição de produtividade, certificações de qualidade, dimensionamento de equipe, entre outros, ou seja, busca-se uma gestão de processo de negócio mais eficiente e eficaz. No intuito de atender estas novas mudanças perceber-se que pouco se fala, ou ainda, pouco se estuda e aborda tópicos sobre a gestão de processo de negócio, BPM, dentro das universidades, e principalmente nos cursos de computação. Assim essa pesquisa se faz importante, uma vez que se entende que os egressos desses cursos têm como objetivo, em sua formação, o desenvolvimento de sistemas, e para o desenvolvimento de sistemas nos dias de hoje, busca-se atingir os objetivos das organizações e ter um conhecimento dos processos de negócio ponta-a-ponta, para se ter melhores resultados.

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Kavosi, Soren. "Implementation or BPM and Lean-Theory and real-world practice." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-253018.

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Business improvement frameworks are of high importance in today’scontinuously changing market as organizations strive to stay competitive.There are many different frameworks, with this thesis focusing on two popularones: Business Process Management (BPM) and Lean. The implementations ofthese two in industry will be analyzed in relation to their theoreticaldescriptions to see how they differ and why.A systematic literature review on implementation case studies together with afocus group interview with experts in the field have been conducted to gatherdata. The results of this study show that there are some common factorsregarding the frameworks BPM and Lean found in the industry cases that arealso highlighted by the experts and theory. For instance, importance of processownership, visualization and flow, right behavior and culture, abstraction levelsand domains. These factors should be considered and used as ground for otherorganizations that want to implement the frameworks but also for furtherresearch in academia.
Ramverk för verksamhetsutveckling är av stor betydelse I dagens kontinuerligtförändrande marknad då organisationer strävar efter att varakonkurrenskraftiga. Av de många olika ramverken fokuserar denna studie påtvå populära: Business Process Management (BPM) och Lean.Implementationen av dessa i industrin kommer att analyseras i relation tillderas respektive teoretiska beskrivningar, för att se hur de skiljer sig och varför.En systematisk litteraturstudie på fallstudier om implementationer samt engruppintervju med experter inom området har utförts för att samla in data.Resultaten av studien visar att det finns flera gemensamma faktorer när detgäller ramverken BPM och Lean som hittades i fallstudierna, som även belysesav experter och teorin. Exempelvis, vikten av processägarskap, visualiseringoch flöde, rätt beteende och kultur samt abstraktionsnivåer och domäner.Dessa faktorer borde tas i hänsyn till och användas som grund för andraorganisationer som vill implementera ramverken, men även för vidareforskning i akademin.

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Přívratský, Miroslav. "Procesní řízení ve společnostech zabývajících se distribucí a prodejem energií." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-19042.

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This diploma thesis deals with the issues of Business Process Management (BPM) in companies engaged in the energy distribution and trading in the Czech Republic (with a focus on the electricity and natural gas market). The first part introduces the basic terms and specifies the theoretical principles of Business Process Management in comparison with the classical functional management approach including the benefits, risks and issues associated with the implementation of Business Process Management in the organization. Thesis also outlines the issues and current status in the market with tools for BPM support. Next part of the thesis is devoted to analysis of the energy market in Czech Republic including its specifics and providing a sample of companies into the research which is the subject of the last part of the thesis. The goal of the realized research is to describe the current status of Business Process Management in the selected companies including formulation of conclusions and evaluation of the current level of usage of BPM.

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Benoni, Daniel. "Business Activity Monitoring v řešení Business Intelligence." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-15593.

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Business Activity Monitoring (BAM) is an acronym of Gartner Inc. to describe systems that are intended to provide "Real-time access to critical business performance indicators to improve the speed and efficiency of business operations. BAM systems help enterprises improve their operational efficiency and increase the ability of understanding and responding to events that have a significant impact on their business processes. Despite the fact that most businesses today are in urgent need to improve their operating performance, BAM systems as a solution seams to don't approach. The reality is that many software vendors supplied new BAM systems solutions by simply adding new features to existing products. In addition, there are no formal standards to define which specific features of the BAM system should contain. Another problem is the lack of theoretical models to support comparative analysis between the different systems of BAM. The aim of my thesis is to contribute to the improvement of the existing theoretical basis for the use of Business Activities Monitoring (BAM) as part of BI solutions, by providing an understanding of the relationship between the needs of decision support systems in real time and current applications of systems BAM. This work provides evidence that the relationship between the Real-time Business Intelligence needs of enterprises and BAM solution is determined by the need to ensure that the BAM system deliver current Real-time information to enable BAM users, who are often operating managers directly responsible for business processes, effectively respond to referred alert, supplied by the BAM system. To increase users' ability to effectively respond to events generated by the BAM system depends primarily on two basic operational issues. First, it is necessary to ensure adequate response for BAM users, to ensure necessary actions associated with the event. Second, BAM user must be able to understand the nature of the problem associated with the event, to initiate the proper steps to resolve the problem. Here it shows that, apart from insufficient knowledge of the nature of problems, BAM system needs, beside generation alerts in very low latency, also add context to these alerts, to provide enough information for BAM users to understand the nature of the problem associated with the event.

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Nilsson, Mikael. "Open-source Workflow Evaluation : An evaluation of the Activiti BPM Platform." Thesis, Mittuniversitetet, Institutionen för informationsteknologi och medier, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-17033.

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Sekerka-Bajbus, Michael A. (Michael Alexander). "The BPM design optimization and implementation of 3-branch waveguide devices /." Thesis, McGill University, 1989. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=59606.

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The Beam Propagation Method (BPM) together with an accurate Effective Index model is used as a Computer Aided Design (CAD) tool for the analysis, design and optimization of integrated optical devices. The performance of both active and passive 3-branch Ti:LiNbO$ sb3$ waveguide devices as a function of various design parameters is investigated. Then, the device design required to match a specified performance is deduced, and the theoretical performance predictions are verified experimentally through device fabrication and measurements.
In particular, a 3-branch passive power divider, a linear mode confinement modulator, and an active 3-branch switch were studied through their design and implementation. The theoretically predicted performance parameters were found to agree well with the measured values.

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Borges, Carla Peixoto. "Escolha de curso superior à luz do Behavioral Perspective Model (BPM)." reponame:Repositório Institucional da UnB, 2017. http://repositorio.unb.br/handle/10482/24408.

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Tese (doutorado)—Universidade de Brasília, Instituto de Psicologia, Departamento de Processos Psicológicos Básicos, Programa de Pós-Graduação em Ciências do Comportamento, 2017.
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A escolha de curso superior tem sido estudada principalmente a partir de tradições de pesquisa da sociologia, economia e desenvolvimento de carreira/counseling. Entretanto, apesar da multidisciplinaridade e da convergência no que diz respeito ao reconhecimento do caráter econômico do fenômeno, a área é carente de integração teórica. Dados o êxito com que o Behavioral Perspective Model (BPM) vem sendo adotado para explicar escolhas em contexto de consumo e a potencialidade de uma análise da escolha de curso superior na perspectiva econômico-comportamental operante, avaliou-se a factibilidade de uso do modelo para uma interpretação integrada desse tipo de escolha. Para tanto, realizou-se uma análise econômico-comportamental operante da escolha de curso superior com base nas categorias de antecedentes situacionais (cenário e história de aprendizagem) e de consequentes (utilitários e informativos) do BPM, por meio de três estudos. No Estudo 1, de natureza teórico-conceitual, demonstrou-se a factibilidade teórica de uma interpretação integrada dos preditores típicos reportados pela literatura conforme as categorias analíticas do BPM. A teorização proposta foi exemplificada empiricamente por meio dos estudos subsequentes. No Estudo 2 segmentaram-se, com base em sondagem social via survey junto a uma amostra de 444 participantes do Distrito Federal, os cursos superiores de graduação presencial ofertados pela Universidade de Brasília, o que gerou três clusters agrupados conforme magnitude de reforço informativo, utilitário e preço sinalizados pelos cursos. Os padrões de consequenciação obtidos apresentaram ainda relação com a demanda pelos cursos e notas de corte no vestibular. Já no Estudo 3, testaram-se relações de predição envolvendo variáveis antecedentes e consequentes propostas pelo modelo, a partir da análise de dados referentes às escolhas de candidatos ao Vestibular de 2016 da UnB. Além da constatação de que os candidatos escolhem maximizando reforço utilitário, verificou-se que nível de preparação acadêmica, local de residência, status socioeconômico familiar (variáveis de cenário) e gênero (variável de história de aprendizagem) predizem, juntos, os padrões de consequenciação sinalizados pelos cursos escolhidos. Em conjunto, os três estudos demonstraram a factibilidade de uso do BPM como aparato teóricometodológico integrador para os achados da área de escolha de curso superior.
College/University major choice has been investigated mainly by research traditions from sociology, economics and career development/counseling. However, despite the multidisciplinarity of the research field and its convergence concerning the recognition of the economic character of the phenomenon, it needs theoretical integration. Due to the success in which the Behavioral Perspective Model (BPM) has been adopted to explain choices in consumption contexts, and considering the potential of an operant behavioral economic analysis of major choice, the feasibility of the model’s adoption to interpret the phenomenon in an integrated fashion was evaluated. Therefore, an operant behavioral economic analysis of major choice based on the BPM categories of situational antecedents (behavioral setting and learning history) and utilitarian and informational consequences was performed by three studies. In Study 1, theoretical-conceptual in nature, it was demonstrated that it is possible to interpret, based on the BPM analytical categories, the typical predictors reported in the literature. The suggested interpretation was exemplified empirically through two subsequent studies. In Study 2, majors offered by University of Brasilia were segmented according to consequential patterns (magnitudes of price, utilitarian and informational reinforcement), based on survey data with a sample of 444 participants from the Federal District, what produced three clusters. The consequential patterns obtained also showed a relation to the demand for the majors and to the passing scores at the UnB entrance exam, which proves the viability of major segmentation based upon BPM consequent categories. In Study 3, in turn, prediction relations involving BPM antecedent and consequent variables were analyzed using data referring to candidates’ choices during the 2016 UnB entrance exam. In addition to the finding that candidates choose maximizing utilitarian reinforcement, it was found that academic abilities, place of residence, socioeconomic family status (behavioral setting variables), and gender (learning history variable) predict, jointly, the consequential patterns signaled by the chosen majors. Together, the three studies set forth the feasibility of adopting the BPM as a theoretical methodological apparatus able to integrate major choice findings.

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SANTOS, Hígor Ricardo Monteiro. "Fatores Críticos de Sucesso das Iniciativas de BPM no Setor Público." Universidade Federal de Pernambuco, 2012. https://repositorio.ufpe.br/handle/123456789/10877.

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Esta pesquisa tem como objetivo principal analisar iniciativas de Gestão de Processos de Negócio (Business Process Management – BPM) no setor público com a proposta de identificar fatores que são críticos para o seu sucesso. O contexto é definido por organizações públicas brasileiras que possuem iniciativas de BPM. A motivação deste trabalho designa-se pelos altos índices de falhas na indústria e pela baixa investigação empírica no contexto público sobre os fatores críticos de sucesso. As particularidades e o crescente interesse do setor público por iniciativas de BPM também contribuíram para a motivação. Caracterizada como uma pesquisa empírica, esta dissertação utilizou procedimentos que focaram em coletar dados em organizações a fim de gerar conhecimento a partir deles e alcançar os objetivos da pesquisa. Dessa forma, foram realizados dois estudos de casos múltiplos, um questionário de avaliação e por fim uma discussão com especialistas. Nos estudos de caso, participaram das entrevistas 31 profissionais de seis organizações que desempenhavam papéis de patrocinadores, líderes, analistas de processos, clientes internos e consultores externos nas iniciativas estudadas. O questionário obteve um total de 50 respostas significativas e a discussão contou com 5 especialistas. A partir da análise dos dados coletados, foi possível obter um conjunto de Fatores Críticos de Sucesso (FCS) em iniciativas de BPM focado no setor público. O ambiente estudado confirmou muitos dos FCS descritos na literatura atual. No entanto, como resultado principal, esse ambiente de governo permitiu encontrar novos fatores que não estão evidenciados na literatura, mas que merecem bastante atenção ao conduzir uma iniciativa de BPM em organizações públicas. Além desse resultado, a pesquisa também definiu, através de sugestões de especialistas, estratégias com a finalidade de gerenciar cada fator crítico encontrado. Como principal limitação, deve-se observar que o número de organizações pesquisadas não permite que os resultados sejam generalizados para todas as organizações públicas brasileiras. Como conclusão, deve-se ressaltar que esta dissertação contribui para preencher a lacuna existente na literatura para os fatores críticos de sucesso em iniciativas de BPM no setor público, e serve como base para novos estudos empíricos nesta área.

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Mafuleka, Alice Whitehead. "Refugee HIV/AIDS program in Cape Town: Comparison with the UNAIDS Best Practice Guidelines (BPGS)." Master's thesis, University of Cape Town, 2005. http://hdl.handle.net/11427/3741.

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Triaa, Wafa. "Gestion agile de processus métier : proposition d'une approche tirée par les compétences." Thesis, Université Grenoble Alpes (ComUE), 2018. http://www.theses.fr/2018GREAI065/document.

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Dans cette thèse, nous nous sommes intéressés à la gestion dynamique des processus métiers. L’objectif étant de permettre d’une part, une exécution robuste qui prend en compte la dynamicité des différents éléments de processus métiers. D'autre part l’objectif est aussi de gérer les processus en prenant en compte les compétences nécessaires à leurs exécutions. Ce travail de thèse s’appuie sur l’approche BPM et plus précisément à sa phase d’exécution. Dans un monde de travail turbulent et en constante évolution, on parle souvent de modèles adaptables ou adaptatifs, de modèles qui s’enrichissent à chaque exécution et ne suivent pas un modèle structuré et prédéfini tel que le cas du BPM (Business Process Management) classique. En effet, les outils d’automatisation des processus métiers actuels ont été conçus pour fournir un soutien aux acteurs impliqués pour répondre aux questions : Qu'est-ce qui doit être fait? Qui est en charge de le faire? Quand faut-il être effectué? La plupart du temps ces systèmes sont prescriptifs. Ainsi, les acteurs impliqués ne sont pas seulement supportés, ils sont forcés à effectuer les tâches dans des séquences spécifiées. De surcroit, un processus flexible c’est un processus capable de changer que les parties qui ont besoin d'être changées tout en gardant la stabilité de ses autres parties. Dans ce contexte, parmi les approche prometteuses, l’approche orientée services offre aux entreprises une modularité permettant de remplacer facilement un composant par un autre, de le réutiliser et d’étendre son objectif en lui ajoutant un autre composant. De ce fait, dans le but de supporter l’agilité des processus métiers, nous proposons une approche combinant les trois approches suivantes : l’approche BPM, la gestion des compétences et l'approche orientée service dans un environnement social supportant le travail collaboratif
In the modern economy, creating agile business processes is one of the conditions to obtain/ maintain competitive advantage on the market. Efficient organizations need to ensure that their business processes are flexible so that these processes can easily accommodate changes in regulations and policies. Actually, the management of business processes is supported by the BPM (Business Process Management) approach. It addresses the management, transformation and improvement of organizational operations. Yet, actual BPM does not feature the means to have a continuous adaptation of their business processes and quick adjustment of their models and resources allocation to meet changing environmental conditions. In this thesis, we aim to support the agility of business processes to ensure a continuous adaptation to changes. The agility of business processes, combined with the agility of employees and that of information technology are prerequisites for achieving business agility. To support agility at IT level, we use the SOA (Service Oriented Architecture) approach. Indeed, the SOA can provide numerous benefits to the organization, enabling it to reduce complexity and increase flexibility through their reutilization and modularity features. Moreover, resources which are important assets in successful process’s implementation are widely supported with agile organization regarded as primordial factor for successful agility implementation. For this reason, we propose an approach that combines management of processes with the required skills to their execution and to better enhance the process flexibility we combine BPM with SOA in a social environment

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Chapeyquen, Unzueta Pedro Renato, and Sanchez Renzo Hohagen. "Modelo de implementación de una solución BPM con Open Source para PYMES." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2017. http://hdl.handle.net/10757/622102.

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Toda empresa, independientemente del número de trabajadores que tenga, cuenta con procesos de negocio que contribuyen al desarrollo de sus actividades y al cumplimiento de sus objetivos. Sin embargo, estos procesos rara vez se encuentran documentados y estandarizados, lo que dificulta su ejecución y eficiencia. En el Perú, el 95% de las empresas existentes son pequeñas y medianas empresas (también conocidas como pymes), y aportan el 45% del PBI nacional, por lo que su importancia para el desarrollo económico del país es indiscutible. Por ello, resulta relevante proponer una solución que optimice y estandarice los procesos de negocio en una pyme, con el fin de volver a estas empresas más eficientes, productivas y rentables. Este proyecto realiza dicha propuesta de solución mediante el uso de Business Process Management, una metodología cuyo objetivo es mejorar el desempeño y la optimización de los procesos de negocio. Primero se estudia la situación tecnológica de las pymes, para entender sus conocimientos e inversiones de tecnología. Con esta información podemos definir los criterios de evaluación para le elección de una herramienta BPM a usarse, pues este modelo está enfocado en pymes y por lo tanto la propuesta debe estar acotada a este público objetivo. Luego, se elige la metodología que ayudará en la definición de los pasos a seguir en el modelo. Posteriormente, el modelo de implementación es realizado unificando los resultados anteriores. El modelo luego es implementado en una empresa real, que junto a un análisis de retorno de la inversión validará su uso.

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Soso, Francis André. "Fatores que caracterizam a adoção do Business Process Management (BPM) pelas organizações." Universidade do Vale do Rio dos Sinos, 2016. http://www.repositorio.jesuita.org.br/handle/UNISINOS/5592.

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A adoção do Business Process Management (BPM) é um tema de interesse das organizações e também das pesquisas nas áreas de Gestão e Tecnologia da Informação (TI) pelo seu potencial de melhorar o desempenho organizacional. Entretanto, os fatores que caracterizam sua adoção não estão esclarecidos na literatura, pois as pesquisas existentes apresentam limitações relacionadas a contexto, público participante, abrangência de conceitos e setor de mercado onde foram realizadas. Portanto o objetivo desta pesquisa foi analisar quais fatores caracterizam a adoção do BPM pelas organizações. Para isso identificou-se na literatura os fatores que caracterizam essa adoção e os fatores críticos de sucesso (FCS) relacionando-os com dez princípios propostos por Brocke et al. (2014a). A partir daí desenvolveu e validou-se um instrumento para medir a implantação e uso dos conceitos de BPM nas organizações. Por fim analisou-se as práticas organizacionais associadas a essa adoção. O método utilizado para atingir esses objetivos foi o de uma pesquisa do tipo survey aplicada em um público de profissionais ligados ao tema da pesquisa no período de 28/08/2015 a 16/11/2015. A amostra alcançou 352 respondentes e a coleta de dados deu-se por questionário distribuído via internet. Para análise dos dados utilizou-se como técnica a análise exploratória e a modelagem de equações estruturais (MEE) e como método a análise fatorial confirmatória (AFC). Após ajustes realizados no modelo o resultado da análise indicou a validade e confiabilidade do instrumento de pesquisa. Por fim, demonstra-se a contribuição dessa pesquisa ao indicar os dez fatores que caracterizam a adoção do BPM pelas organizações. São eles: características internas, modelagem de processos, sinergia entre áreas, clareza no nível estratégico, comprometimento, papéis e responsabilidades, cadeia de valor, priorização de processos, cultura de processos e implementação.
The adoption of Business Process Management (BPM) is an issue of interest organizations and also of research in Management and Information Technology (IT) for its potential to improve organizational performance. However, the factors which characterize its adoption are not clear in the literature because the existing research present limitations related to the context, participating public, scope of concepts and market sector where they were performed. Therefore the aim of this study was to analyze which factors characterize the adoption of BPM in organizations. For this purpose was identified in the literature the factors that characterize this adoption and the critical success factors (CSF) relating them with ten principles proposed by Brocke et al. (2014a). From then it developed and validated an instrument to measure the implementation and use of BPM concepts in organizations. Finally we analyzed the organizational practices associated with this adoption. The method used to achieve these goals was the survey type applied in a professional public related to the subject of research in the period from 08/28/2015 to 11/16/2015. The sample reached 352 respondents and data collection occurred by questionnaire distributed over the Internet. For data analysis was used as a technical exploratory analysis and structural equation modeling (SEM) and as a method confirmatory factor analysis (CFA). After adjustments to the model analysis results indicated the validity and reliability of research instrument. Finally, bring forward the contribution of this research to indicate the ten factors that characterize the adoption of BPM by organizations. These are: internal characteristics, process modeling, synergy between departments, clearly at the strategic level, commitment, roles and responsibilities, value chain, prioritization process, process culture and implementation.

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Calderón, Alcalde Ernesto. "Madurez y planificación estratégica de proyectos BPM en el sistema financiero peruano." Master's thesis, Universidad Nacional Mayor de San Marcos, 2013. https://hdl.handle.net/20.500.12672/3398.

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La investigación se realizó a nivel nacional entre 2010 y 2012, participaron las empresas financieras seleccionadas. Muchas organizaciones en todo el mundo están adoptando la gestión de procesos como una manera para aumentar su productividad y lograr resultados más eficaces con un tiempo de menor respuesta como una forma de responder a las ofertas de la competencia. Entre las empresas proveedores de servicios, se identificó debido a sus normas de contratación complejos, el sector financiero que se destaca en el mercado, además es el mayor crecimiento en los últimos años en el mercado Peruano. Con el fin de medir el impacto de la ejecución de gestión de procesos en las organizaciones e identificar su nivel de madurez, así como el impacto y sus beneficios, se busca delimitar con once de los mayores entidades financieras del mercado peruano. El trabajo se justificó por que posee valor teórico, uso metodológico y utilidad práctica, por su conveniencia y los beneficios que genera a las empresas, además se sustentó en las teorías administrativas y de sistemas, logrando consolidar y comprender si estas prácticas son coherentes con lo que es propuesto por varios autores. Podemos concluir que los resultados fueron positivos evaluados en las organizaciones, a fin de demostrar la eficacia de las acciones, pero con limitaciones en cuanto al nivel de madurez encontrados. Palabras clave: Gestión de Procesos de Negocio, Financiero (Perú).
--- The research was conducted in Peru at the national level between 2010 and 2012, the financials enterprises selected participated. Many organizations around the world are adopting process management (BPM) as a way to increase productivity and achieve more effective results with less response time as a way to respond to competitive offerings, and with promises to reduce cost. Among the companies service providers, was identified because of its complex procurement rules, the financial sector that stands out in the market, and is the fastest growing in recent years in the Peruvian market. To measure the impact of the implementation of process management in organizations and identify their level of maturity, as well as the impact and benefits, is looking delineate eleven of the largest financial institutions in the Peruvian market. The work was justified because it has theoretical value, methodological and practical use, for convenience and profit generating companies, and was based on administrative theories and systems, managing to consolidate and understand whether these practices are consistent with which is proposed by several authors. We conclude that the positive and consistent results in all inancials companies that participate of this research, but with limitations on the maturity level found. Keywords: Business Process Management, Financials (Perú).
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Torres, Isaac da Silva. "Aplicação da metodologia BPM em uma IFES : proposição de um modelo estendido." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2015. http://hdl.handle.net/10183/118886.

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O objetivo desta dissertação é propor um modelo estendido para operacionalização do Business Process Management (BPM), observando fatores culturais e interpessoais. Para atingir o objetivo, foram desenvolvidos três artigos. No primeiro artigo, foi realizada uma revisão da literatura explorando a relação entre os pressupostos culturais básicos das organizações e as novas tecnologias de gestão. Como resultado, a pesquisa apresenta um quadro que relaciona as novas tecnologias de gestão em função dos pressupostos culturais básicos, identificando as tecnologias de gestão que mais afetam ou são afetadas pela cultura organizacional, dando um novo panorama aos conceitos subjacentes às tecnologias de gestão, no qual BPM se enquadra. No segundo artigo, buscou-se identificar os Fatores Críticos de Sucesso (FCS) em uma iniciativa BPM através da revisão da literatura e observação participante em um estudo de caso. Entre os principais resultados deste artigo destaca-se: a identificação de novos FCS, antes não mencionados na literatura. No terceiro artigo, foi proposto um modelo estendido para operacionalização do BPM baseado nos novos FCS apresentados no artigo anterior, dentre eles está: a falta de uma estrutura de trabalho entre a área de TI e Equipe de Processos; através do estudo de diversas metodologias de implantação e as relações entre as áreas foi proposto um modelo estendido para solucionar o problema em questão. Além disso, verificou-se que as poucas soluções propostas pela literatura raramente são relacionadas à operacionalização e às adversidades na inter-relação entre as áreas em uma organização. Por fim, os resultados encontrados devem possibilitar pesquisas futuras na área de BPM.
The aim of this work is to propose an extended model for operating Business Process Management (BPM), observing cultural and interpersonal factors. To achieve the goal, it was developed three articles. In the first article, a literature review exploring the relationship between the basic cultural assumptions of organizations and new management technologies was held. As a result, the research presents a framework that relates the new management according to the basic cultural assumptions, identifying the management technologies that most affect or are affected by organizational culture, giving a new perspective to the concepts underlying management technologies, in which BPM fits. In the second article, we sought to identify the Critical Success Factors (CSF) in a BPM initiative through literature review and participant observation in a case study. The main results of this article stands out: the identification of new CSF, not previously mentioned in the literature. In the third article, we propose an extended model for implementation of BPM based on the new CSF presented in the previous article, among them are: the lack of a framework between the area of IT and Process Team; through the study of various implementation methodologies and the relationship between areas was proposed an extended model to solve the problem at hand. In addition, it was found that the few solutions proposed in the literature are rarely related to the implementation and the adversities in the interrelationship between the areas in an organization. Finally, the results should enable future research in the BPM area.

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Azemi, Elheme, and Saimir Bala. "Exploring BPM adoption and strategic alignment of processes at Raiffeisen Bank Kosovo." Jan vom Brocke, Jan Mendling, Michael Rosemann, 2019. http://epub.wu.ac.at/7176/1/paper4.pdf.

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Situation faced: Raiffeisen Bank Kosovo, as a subsidiary of Raiffeisen BankInternational AG, providesa wide range of banking products and services to all categories of customers in the private individual and business segments. In the first six months of 2018, the profit of the Bank was 11 Million Euro, being the highest in the banking market. The on-line banking channels has increased significantly and today the customers chose to do more than 80% of transactions through E-Banking, mobile phone,or ATMs. Raiffeisen Bank has started to adopt BPM since 2006 as a systemic and structured approach to analyze, improve, control, and manage processes with the aim to improve the quality of products and services. But, how well is BPM adapted and implemented in the bank, and what is the impact of BPM to the strategic goals? b)Action taken: This paper tackles the problem from two angles. First, a literature review is used to clarify the concept of BPM its scope. Second, semistructured interviews were used to collect data from nine participants covering high positions in Raiffeisen Bank Kosovo. In addition, the Research ffered both an evaluation of the significant aspects of the implementation process, and examinedthe key factors effects on alignment of BPM with organization strategy. c)Results achieved: his study unveils that BPM is well understood and is con-sidered an important practice within the bank. Its implementation is familiar to the top management. Especially, process visualization is a considered a core element within BPM projects. Existing project can further benefit from BPM by applying process ownership and defining responsibilities within the end to end processes in every department were these processes are performed. Moreover, this study collects evidence that strategy objectives can be led by BPM. d)Lessons learned: Experience has taught that there are many challenges whenapplying BPM initiatives. However, once these are applied, they help achieving strategic objectives. Two main challenges of implementing BPM were related to lack of proper IT support and budget needed to cover staff training. This paper recommends that BPM initiatives be strategy driven. It should be treated in a holistic way, including several methodologies like Six Sigma, Lean, and Agile. In this way, the Bank is lead towards thinking how its product or services are delivered to the customers.

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Procházka, Jan. "Nástroj pro tvorbu spustitelných procesů Flowly." Master's thesis, Vysoká škola ekonomická v Praze, 2017. http://www.nusl.cz/ntk/nusl-358791.

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Flowly is a tool for iBPMS packages, as are these intelligent suites for process management nicknamed by Gartner. These are technologies that make it possible to create and execute processes. Development of processes for these platforms goes through standard IT delivery cycle even for trivial and routine processes. Goal of this thesis is to create a tool for creating runnable business processes based on IBM Business Process Manager platform. The tool will allow creation of executable processes without programming or deep technical knowledge. Processes are created using a wizard like configurator in which processes can be drawn, users have ability to add data to the process, notifications, define SLAs and use other features. Tool created within this thesis is a workflow tool, which is a subset of iBPMS suites. The goal of this thesis is achieved by defining general functionalities of workflow tools which lay down basis of functionalities Flowly should contain. Following chapters describe in detail the creation of the tool, from initial analysis and design to technical details of implementation and user documentation. Benefits of the tool lie in simplicity of creating processes in iBPMS suites, increased agility of the company, when the creation and deployment of new process is shifted into the order of days and in massive reduction of cost of routine processes and agendas due to reduced IT involvement.

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Melchor, Bendezú Miriam Edith, and Menéndez Yuli Georgina Alvarado. "Diagnóstico, análisis e implementación de las BPM en un laboratorio de productos cosméticos." Universidad Nacional de Ingeniería. Programa Cybertesis PERÚ, 2008. http://cybertesis.uni.edu.pe/uni/2008/melchor_bm/html/index-frames.html.

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Teetz, Alexander [Verfasser]. "Adapt cases 4 BPM : Adaptivity Engineering für flexible und anpassbare Prozesse / Alexander Teetz." Paderborn : Universitätsbibliothek, 2019. http://d-nb.info/1190167727/34.

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LEMOS, José Mário de Mendonça. "Um processo para publicação de dados abertos em institutos federais baseado em BPM." Universidade Federal de Pernambuco, 2017. https://repositorio.ufpe.br/handle/123456789/25351.

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Made available in DSpace on 2018-08-02T20:07:41Z (GMT). No. of bitstreams: 2 license_rdf: 811 bytes, checksum: e39d27027a6cc9cb039ad269a5db8e34 (MD5) DISSERTAÇÃO José Mário de Mendonça Lemos.pdf: 3805798 bytes, checksum: de461c6ceaaaa901d18deb9f86b57202 (MD5) Previous issue date: 2017-02-20
Dados são criados a cada instante pelo Governo, inclusive pelas Instituições Educacionais. No entanto, o aproveitamento desses dados pela sociedade é comprometido, uma vez que, os dados não estão disponíveis de forma pública, além disso, quando estão disponíveis, é muito comum encontrar dados que não estão devidamente estruturados ou são de difícil compreensão e manipulação. No âmbito governamental brasileiro, existe um movimento para ampliação da oferta de dados na Web, ora motivado por temáticas como transparência, democracia, crescimento econômico, inovação e valor social aos cidadãos, ora imposto por instrumentos regulatórios. Com o intuito de auxiliar no processo de abertura dos dados, diversas iniciativas têm sido desenvolvidas, incluindo a elaboração de metodologias, guias, padrões, leis, regulamentos e boas práticas. No entanto, cada iniciativa faz de um jeito diferente, não apresentando uma linguagem padronizada. Porém, a imaturidade dos órgãos, principalmente do nicho foco desta pesquisa (Rede Federal), muitas vezes os responsáveis pela abertura de dados, acabam perdidos nesse turbilhão de possibilidades, devido à falta de padronização das mesmas. Além do mais, nenhuma das opções existentes apresenta uma linguagem apropriada para descrição de processos. Com isso, surge a necessidade de uma nova abordagem padronizada para guiar as referidas instituições no processo de publicação de Dados Abertos. Por um lado, esta nova abordagem deve propor alguns passos essenciais, por outro lado não deve limitar a criatividade profissional. Além disso, deve se configurar como um instrumento que determine um planejamento metódico para um processo de abertura de dados. Dessa forma, espera-se harmonizar as áreas envolvidas, facilitando e acelerando a implantação do processo, além de contribuir para a criação de um guia único, padronizado e de referência. Neste contexto, este trabalho apresenta como principal contribuição, uma proposta de processo para Publicação de Dados Abertos na Rede Federal de Educação Profissional, Científica e Tecnológica, baseado nos conceitos de Gerenciamento de Processos de Negócios (BPM, do inglês Business Process Management) com a utilização da notação BPMN (Business Process Model and Notation).
Data are created at any moment by the Government, including educational institutions. However, the use of these data by society is compromised because the data are not publically available. Besides, when they are available, they are commonly not properly structured or they are difficult to understand and manipulate. In the Brazilian government sphere, there is a movement to increase the supply of data on the Web, sometimes motivated by themes such as transparency, democracy, economic growth, innovation and social value to citizens and sometimes imposed by regulatory instruments. In order to assist in the process to make the data public, several initiatives have been developed, such as the development of methodologies, guides, standards, laws, regulations and good practices. However, each initiative does in a different way, not presenting a standardized language. But the immaturity of the institutions, especially the ones in the Federal sphere (focus of this work), in charge of making the data public, can get confused in this whirlwind of possibilities, because there is no standardization. Moreover, none of the existing options present an appropriate language for describing processes. Thus, there is a need for a new approach to guide these institutions to publicize data. On one hand, this new approach must propose some essential steps. On the other hand, it should not limit professional creativity. In addition, it must be configured as an instrument that determines a methodical planning for a process of making data public. This way, it is hoped the approach can harmonize involved areas, facilitating and accelerating the implementation of the process and contributing to the creation of a single and standard guide. In this context, this work presents, as main contribution, a proposal of process for publication of public data in the Federal Network of Vocational, Scientific and Technological Education based on the concepts of Business Process Management (BPM) using the notation BPMN (Business Process Model and Notation).

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Morais, Junior Nivaldo Pereira de. "MELHORIA DO PROCESSO DE GESTÃO DA CONSTRUÇÃO CIVIL COM USO DA DISCIPLINA BPM." Pontifícia Universidade Católica de Goiás, 2014. http://localhost:8080/tede/handle/tede/2455.

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Este trabalho tem o intuito de avaliar o uso do Gerenciamento de Processos de Negócio (BPM) para melhoria dos processos da construção civil. Inicialmente é apresentado um estudo do panorama da construção civil e da gestão de processos construtivos no Brasil. Em seguida o trabalho ressalta a importância dos processos de negócio para as organizações e apresenta a disciplina BPM com suas principais características. Posteriormente, são discutidos conceitos e métodos que são fundamentais para aplicação do BPM como: gestão de indicadores, redução de desperdícios com a produção e construção enxuta e notação de modelagem. Com base na metodologia de Design Science Research, estes conceitos são utilizados para propor um método de intervenção. O método proposto é aplicado por meio de intervenção em uma empresa que atua na construção de casas populares no estado de Goiás dentro do programa do governo federal minha casa minha vida. Os resultados obtidos são confrontados com os fatores críticos de sucessos para iniciativas de BPM e apontam para a viabilidade do uso do método proposto possibilitando constatar a aplicação da gestão de processos de negócio em um ambiente real de negócios da construção civil, envolvendo a liderança da organização e os atores dos processos.

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Agip, Valverde Johanna, and Sánchez Fabiola Evelyn Andrade. "Gestión por procesos (BPM) usando mejora continua y reingeniería de procesos de negocio." Bachelor's thesis, Universidad Nacional Mayor de San Marcos, 2007. https://hdl.handle.net/20.500.12672/2628.

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El siguiente trabajo tiene por objetivo presentar el paradigma de gestión por procesos, el cuál es muy importante como parte principal de la estrategia organizacional. Éste concepto hoy en día conocido como BPM (Gestión de Procesos de Negocio) consta de dos partes fundamentales: la Gestión y las Tecnologías. En éste aspecto, el presente trabajo hace énfasis en la primera parte, mostrando dos metodologías necesarias en la Gestión: La Mejora Continua y la Reingeniería; aplicándolas en dos casos para organizaciones reales (Telecom y DataSec). -- Palabras Claves: Procesos. Gestión de Procesos de Negocio (BPM), Tecnología, Mejora Continua, Reingeniería.
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Baiao, Manuel Mazanga. "Open Source Verktyg Stöd för Centrala Egenskaper hos Business Process Management (BPM) System." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-15662.

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Sammanfattning I en komplex informationsteknologisk värld behöver företag och organisationer flexibla affärssystem som följer den tekniska utvecklingen. Av denna anledning har kommersiella BPMS-verktyg (Business Process Management System) blivit populära på grund av sin höga förmåga att snabbt integreras med affärssystemen i nya arbetsmiljöer. Ett alternativ till kommersiella BPMS-verktyg är de OSS-baserade (Open Source Software) BPMS-verktygen med öppen källkod som är tillgänglig för allmänheten att vidareutveckla. På grund av att de OSS-baserade BPMS-verktygen ofta är unga på marknaden och behöver vidareutvecklas blev syftet med denna uppsats att genomföra en granskning av de open source-baserade BPMS-verktygen vad gäller deras skilda egenskaper. En sådan granskning ökar förståelsen för hur verktygen fungerar och underlättar därför vidareutvecklingen av dem. Genom att utgå från en etablerad analysmodell av Delgado et al. (2015) genomfördes en tematisk innehållsanalys för att jämföra egenskaperna i dessa verktyg. Närmare bestämt analyserades insamlade dokument som beskriver BPMS-verktygens egenskaper. Den vägen jämfördes 6 olika BPMS-verktyg utifrån 13 egenskaper. Analysresultatet visade att Bonitasoft, jBPM och JMPM5 var de mest välutvecklade BPMS-verktygen som gav stöd för flest egenskaper. Resultatet visade även att verktyg med färre egenskaper ändå kunde vara ett bra alternativ för vissa företag, beroende på vilka egenskaper och funktionaliteter som prioriteras inom företaget.
Abstract In a world of developing complex information technologies, companies and organizations need flexible and updated business systems that and match these technological developments. For this reason, commercial BPMS (Business Process Management System) tools have become popular because of their high ability to quickly integrate with business systems in new work environments. An alternative to commercial BPMS tools are the OSS-based (Open Source Software) open source BPMS tools that are available for the public to develop. Since the OSS-based BPMS tools are often new on the market and need further development, the purpose of this paper was to conduct an analysis of open source-based BPMS tools with respect to their various features. Such an analysis increases the understanding of the tools’ functionality and therefore facilitates further development of them. Based on an established analysis model by Delgado et al. (2015), a thematic option for some companies, depending on the characteristics and functionalities that are prioritized within the company. Content analysis was conducted to compare the characteristics of these tools. More specifically, collected documents were analyzed describing the properties of BPMS tools. That way, 6 different BPMS tools were compared based on 13 properties. The analysis showed that Bonitasoft, jBPM and JBPM5 were the most well-developed BPMS tools that supported most of the features. In addition, the analysis demonstrated that tools with fewer features could still be a good option for some companies, depending on the characteristics and functionalities that are prioritized within the company.
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Baiao, Manuel Mazanga. "Open source verktygs stöd för centrala egenskaper hos Business Process Management (BPM) system." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-15732.

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I en komplex informationsteknologisk värld behöver företag och organisationer flexibla affärssystem som följer den tekniska utvecklingen. Av denna anledning har kommersiella BPMS-verktyg (Business Process Management System) blivit populära på grund av sin höga förmåga att snabbt integreras med affärssystemen i nya arbetsmiljöer. Ett alternativ till kommersiella BPMS-verktyg är de OSS-baserade (Open Source Software) BPMS-verktygen med öppen källkod som är tillgänglig för allmänheten att vidareutveckla. På grund av att de OSS-baserade BPMS-verktygen ofta är unga på marknaden och behöver vidareutvecklas blev syftet med denna uppsats att genomföra en granskning av de open source-baserade BPMS-verktygen vad gäller deras skilda egenskaper. En sådan granskning ökar förståelsen för hur verktygen fungerar och underlättar därför vidareutvecklingen av dem. Genom att utgå från en etablerad analysmodell av Delgado et al. (2015) genomfördes en tematisk innehållsanalys för att jämföra egenskaperna i dessa verktyg. Närmare bestämt analyserades insamlade dokument som beskriver BPMS-verktygens egenskaper. Den vägen jämfördes 6 olika BPMS-verktyg utifrån 13 egenskaper. Analysresultatet visade att Bonitasoft, jBPM och JMPM5 var de mest välutvecklade BPMS-verktygen som gav stöd för flest egenskaper. Resultatet visade även att verktyg med färre egenskaper ändå kunde vara ett bra alternativ för vissa företag, beroende på vilka egenskaper och funktionaliteter som prioriteras inom företaget.
In a world of developing complex information technologies, companies and organizations need flexible and updated business systems that and match these technological developments. For this reason, commercial BPMS (Business Process Management System) tools have become popular because of their high ability to quickly integrate with business systems in new work environments. An alternative to commercial BPMS tools are the OSS-based (Open Source Software) open source BPMS tools that are available for the public to develop. Since the OSS-based BPMS tools are often new on the market and need further development, the purpose of this paper was to conduct an analysis of open source-based BPMS tools with respect to their various features. Such an analysis increases the understanding of the tools’ functionality and therefore facilitates further development of them. Based on an established analysis model by Delgado et al. (2015), a thematic option for some companies, depending on the characteristics and functionalities that are prioritized within the company. Content analysis was conducted to compare the characteristics of these tools. More specifically, collected documents were analyzed describing the properties of BPMS tools. That way, 6 different BPMS tools were compared based on 13 properties. The analysis showed that Bonitasoft, jBPM and JBPM5 were the most well-developed BPMS tools that supported most of the features. In addition, the analysis demonstrated that tools with fewer features could still be a good option for some companies, depending on the characteristics and functionalities that are prioritized within the company.

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