Dissertations / Theses on the topic 'Behavioural change intention'

It is well accepted by now that most change initiatives are unsuccessful even though more organisations are experiencing change as they fight to retain and improve their competitiveness in the market place. It is against this background of change failure that researchers have looked for new strategies to improve change outcomes. Theoretical models conceptualising the dynamic change process advise on better change strategies, but little empirical evidence has demonstrated that these models are effective in improving change implementation outcomes. Theoretical models were also developed to counter change resistance, but little emphasis has been placed on employee change readiness. Some empirical research on employee change readiness explores employees? perception of organisational readiness, but no empirical research has explored employee readiness from a psychological perspective. That is, how to create change readiness in employees. This thesis has contributed to both the theoretical and empirical understanding of the change readiness model. Firstly, the theoretical readiness for change model Armenakis et al.?s (1993, 2002) was extended by the inclusion of the ?understanding of the change? driver. Secondly, this change readiness model was empirically tested on two distinct organisational changes: organisational restructure and IT change. The extended model is also examined for two change stages of the dynamic process to identify which readiness drivers should be prioritised by change agents. Two online questionnaires were administered eight months apart assessing the responses to three change stages (planning, implementation and post-implementation) of employees ? supervisors and subordinates - of a flat structured organisation in the human resource industry. At the two measurement points 189 and 141 employees returned completed surveys. Six employee readiness drivers were operationalised and regressed against behavioural change intention. The quantitative findings using regression models across two change types and longitudinally did not identify a specific change pattern. However, all six readiness drivers including the ?understanding of the change? driver were influential on employees? behavioural change intention. Furthermore, statistical differences between supervisors and subordinates were identified in the organisational restructure change. The quantitative findings using a triangulation approach with qualitative date including data from two unstructured interviews and employee comments further validated the quantitative findings. The thematic analysis of the employee comments enhanced the findings and identified employee specific concerns including information dissemination of the changes and a level of uncertainty. The findings supported Armenakis et al.?s (1993, 2002) theoretical contribution that change readiness drivers are an important part of the organisational change process explaining why employee do and do not change. The empirical application of readiness change driver evaluation during the dynamic change is supported as it permits change agents to directly monitor employees? readiness perception of a specific change target. This valuable information finds practical utilisation for change agents in providing targeted guidance and support for employees thus facilitating a greater likelihood of a positive change outcome. Implications of these findings and future research opportunities are discussed.

Die vorliegende Arbeit widmet sich der Erforschung der Fahrer-Fahrzeug-Interaktion mit dem Ziel der Fahrerabsichtserkennung bei Spurwechselmanövern. Diese Fahrmanöver sind mit einer überproportionalen Unfallhäufigkeit verbunden, die sich in den Unfallstatistiken widerspiegelt. Laut Statistischem Bundesamt (2008) kamen im Jahr 2007 12,0% (1857) aller Unfälle mit schwerem Sachschaden auf Autobahnen in Deutschland aufgrund von Zusammenstößen mit seitlich in die gleiche Richtung fahrenden Fahrzeugen zustande (S. 65). Mit Hilfe der Information über einen intendierten Spurwechsel kann ein System an das zukünftige Fahrerverhalten angepasst werden, um so die Funktionalität und damit das Sicherheitspotential des Gesamtsystems zu erhöhen. Zusätzlich können mit dieser Information auch unerwünschte Systemeingriffe unterdrückt werden, die den Fahrer stören und so zu einer Minderung der Akzeptanz des jeweiligen Fahrerassistenz- und Informationssystems führen könnten. So kann einerseits ein Assistenzsystem eingeschaltet werden, das den Spurwechsel erleichtert (z.B. Side Blind Zone Alert, Kiefer & Hankey, 2008). Zum anderen kann ein Assistenzsystem abgeschaltet werden, das den Fahrer irrtümlich warnen würde, wie zum Beispiel ein Spurverlassenswarner im Falle eines beabsichtigten Überfahrens der Fahrspur (Henning, Beyreuther et al., 2007). In diesem Zusammenhang bilden drei Untersuchungen das Herzstück der vorliegenden Arbeit. In einer Feldstudie untersuchten Henning, Georgeon, Dapzol und Krems (2009) Indikatoren, die auf die Vorbereitung eines Spurwechsels hindeuten und fanden dabei vor allem Blickverhalten in den linken Außenspiegel als einen geeigneten und sehr frühen Indikator. Dieser dient wahrscheinlich vor allem dem Aufbau einer mentalen Repräsentation des rückwärtigen Verkehrs. In einer anschließenden Fahrsimulatorstudie wurde experimentell erforscht, wie diese mentale Repräsentation beschaffen ist und in welchen Komponenten des Arbeitsgedächtnisses sie gespeichert wird (Henning, Beyreuther, & Krems, 2009). In einer dritten Studie, bestehend aus zwei Laborexperimenten, wurde nach einer Schwelle für den Übergang von einer statischen in eine dynamische mentale Repräsentation sich nähernder Fahrzeuge mit Hilfe des Paradigmas des Representational Momentum (Freyd & Finke, 1984) gesucht und ebenfalls deren Lokalisation im Arbeitsgedächtnis erforscht (Henning & Krems, 2009). Die den drei Manuskripten vorangestellte Einleitung dient der allgemeinen Einführung in das Thema und der Einordnung der Befunde. Dabei wird zuerst der Spurwechselprozess dargestellt, gefolgt von einer Diskussion der zugrundeliegenden kognitiven Prozesse und einem Exkurs über die Möglichkeiten der Spurwechselabsichtserkennung und deren Verbesserung im Lichte der Befunde.

Background: Due to increasing environmental issues, the social marketing efforts from organisations are increasing with the aim to push for more sustainable behaviour. One recurring issue in these campaigns is palm oil production. Generally, social marketing relies on negative emotional appeals, such as fear, shame, and guilt, to generate desired responses to the message. This paper focuses on the use of both positive and negative emotional appeals in social marketing within the area of environmental sustainability.   Purpose: The purpose of this study is to examine the relationships between the elements of the theory of planned behaviour with the addition of the social marketing appeal and how it, in turn, affects the intention to avoid palm oil. Further, the research aims to study the effects of positive emotional appeals within pro-environmental social marketing.   Method: To conduct this study, a quantitative approach was taken. Two questionnaires were made with the aim to measure respondents’ motivational factors leading to an intention to behavioural change based on the marketing appeal. One questionnaire included an advertisement using a positive appeal whereas the other utilised a negative appeal.   Conclusion: Both marketing appeals show positive relationships between the elements in the adapted theoretical framework, with perceived behavioural control being the strongest predictor of the intention to behavioural change. Further, it was discovered that the financial factor can be important to consider when it comes to sustainable consumption.

ABSTRACT - The problem of how to support “intentions to make behavioural changes” (IBC) and “behaviour changes” (BC) in smoking cessation when there is a scarcity of resources is a pressing issue in public health terms. The present research focuses on the use of information and communications technologies and their role in smoking cessation. It is developed in Portugal after the ratification of WHO Framework Convention on Tobacco Control (on 8 November 2005). The prevalence of smokers over fifteen years of age within the population stood at 20.9% (30.9% for men and 11.8% for women). While the strategy of helping people to quit smoking has been emphasised at National Health Service (NHS) level, the uptake of cessation assistance has exceeded the capacity of the service. This induced the search of new theoretical and practical venues to offer alternative options to people willing to stop smoking. Among these, the National Health Plan (NHP) of Portugal (2004-2010), identifies the use of information technologies in smoking cessation. eHealth and the importance of health literacy as a means of empowering people to make behavioural changes is recurrently considered an option worth investigating. The overall objective of this research is to understand, in the Portuguese context, the use of the Internet to help people to stop smoking. Research questions consider factors that may contribute to “intentions to make behavioural changes” (IBC) and “behavioural changes” (BC) while using a Web-Assisted Tobacco Intervention Probe (WATIP). Also consideration is given to the trade-off on the use of the Web as a tool for smoking cessation: can it reach a vast number of people for a small cost (efficiency) demonstrating to work in the domain of smoking cessation (efficacy)”? In addition to the introduction, there is a second chapter in which the use of tobacco is discussed as a public health menace. The health gains achieved by stopping smoking and the means of quitting are also examined, as is the use of the Internet in smoking cessation. Then, several research issues are introduced. These include background theory and the theoretical framework for the Sense of Coherence. The research model is also discussed. A presentation of the methods, materials and of the Web-Assisted Tobacco Intervention Probe (WATIP) follows. In chapter four the results of the use of the Web-Assisted Tobacco Intervention Probe (WATIP) are presented. This study is divided into two sections. The first describes results related to quality control in relation to the Web-Assisted Tobacco Intervention Probe (WATIP) and gives an overview of its users. Of these, 3,150 answered initial eligibility questions. In the end, 1,463 met all eligibility requirements, completed intake, decided on a day to quit smoking (Dday) and declared their “intentions to make behavioural changes” (IBC) while a second targeted group of 650 did not decide on a Dday. With two quit attempts made before joining the platform, most of the participants had experienced past failures while wanting to stop. The smoking rate averaged 21 cigarettes per day. With a mean age of 35, of the participants 55% were males. Among several other considerations, gender and the Sense of Coherence (SOC) influenced the success of participants in their IBC and endeavour to set quit dates. The results of comparing males and females showed that, for current smokers, establishing a Dday was related to gender differences, not favouring males (OR=0.76, p<0.005). Belonging to higher Socio-economic strata (SES) was associated with the intention to consider IBC (when compared to lower SES condition) (OR=1.57, p<0.001) and higher number of school years (OR=0.70, p<0.005) favoured the decision to smoking cessation. Those who demonstrated higher confidence in their likelihood of success in stopping in the shortest time had a higher rate of setting a Dday (OR=0.51, p<0.001). There were differences between groups in IBC reflecting the high and low levels of the SOC score (OR=1.43, p=0.006), as those who considered setting a Dday had higher levels of SOC. After adjusting for all variables, stages of readiness to change and SOC were kept in the model. This is the first Arm of this research where the focus is a discussion of the system’s implications for the participants’ “intentions to make behavioural changes” (IBC). Moreover, a second section of this study (second Arm) offers input collected from 77 in-depth interviews with the Web-Assisted Tobacco Intervention Probe (WATIP) users. Here, “Behaviour Change” (BC) and the usability of the platform are explored a year after IBC was declared. A percentage of 32.9% of self-reported, 12-month quitters in continuous abstinence from smoking from Dday to the 12-month follow- up point of the use of the Web-Assisted Tobacco Intervention Probe (WATIP) has been assessed. Comparing the Sense of Coherence (SOC) scores of participants by their respective means, according to the two groups, there was a significant difference in these scores of non smokers (BC) (M=144,66, SD=22,52) and Sense of Coherence (SOC) of smokers (noBC) (M=131,51, SD=21,43) p=0.014. This WATIP strategy and its contents benefit from the strengthening of the smoker’s sense of coherence (SOC), so that the person’s progress towards a life without tobacco may be experienced as comprehensible, manageable and meaningful. In this sample the sense of coherence (SOC) effect is moderate although it is associated with the day to quit smoking (Dday). Some of the limitations of this research have to do with self-selection bias, sample size (power) and self-reporting (no biochemical validation). The enrolment of participants was therefore not representative of the smoking population. It is not possible to verify the Web-Assisted Tobacco Intervention Probe (WATIP) evaluation of external validity; consequently, the results obtained cannot be applied generalized. No participation bias is provided. Another limitation of this study is the associated limitations of interviews. Interviewees’ perception that fabricating answers could benefit them more than telling the simple truth in response to questions is a risk that is not evaluated (with no external validation like measuring participants’ carbon monoxide levels). What emerges in this analysis is the relevance of the process that leads to the establishment of the quit day (Dday) to stop using tobacco. In addition, technological issues, when tailoring is the focus, are key elements for scrutiny. The high number of dropouts of users of the web platform mandates future research that should concentrate on the matters of the user-centred design of portals. The focus on gains in health through patient-centred care needs more research, so that technology usability be considered within the context of best practices in smoking cessation.

The UK's NHS is the largest employer in Europe with approximately 1.3 million staff. Around 83% of the journeys associated with the NHS are made by private car. In this context, every healthcare authority was required to produce a travel plan by December 2010, including an emphasis on promoting walking and cycling as a means of accessing hospitals. Evidence shows that although the take-up of travel plans is increasing across the NHS, the impact of travel plans in promoting walking as a travel option is relatively low among hospital staff. A scoping study has been conducted aiming to bridge the gap between research and practice by capturing the views of the NHS representatives on hospital travel plans by a nationwide survey and review of hospital travel plans. The survey findings show that despite having a high potential to promote walking as a key travel option among the hospital staff, the measures to promote walking were cited as the least effective. A Spearman's ρ correlation coefficient test was performed to evaluate the correlation between travel plan measures to promote walking and restrictive measures to reduce the use of cars. The results show that the effectiveness of measures to reduce the use of cars is positively correlated with the effectiveness of measures to promote walking. The effectiveness of travel plan measures to secure the targeted outcome is attributed to the methods used to address the determinants for changing travel behaviour whilst designing travel plan measures and the successful adoption of innovative strategies in the given context. A theoretical framework has been developed based on the Theory of Planned Behaviour and five key research hypotheses have been proposed to demonstrate the key determinants for changing travel behaviour. The analysis was based on a nationwide survey among the NHS hospital staff in England in 2013. There were 863 completed responses, out of which 459 responses were from hospital staff, who solely relied on car journeys for commuting purposes. Structural equation modelling was performed to investigate the effects of socio-economic, psychological and situational factors in determining intention to change travel behaviour among the car users only. The model estimation results show that the effects of cognitive attitude towards walking and objective mobility were significant on determining intention to change travel behaviour. The respondents exhibited a habitual nature of travel behaviour, which is characterised by longer commuting distance and journey time than the national UK average. The practical implications of the study were addressed by providing recommendations that need to be considered whilst designing travel plan measures. The recommendations were based on the concept of Model for Planned Promotion. This study provides a basis for further conceptualisation of travel behaviour change and identifies several areas that need further investigation in relation to designing interventions to promote walking in the context of healthcare.

Recent curriculum reform agendas appear to exert pressure on teachers to incorporate Mathematical Problem Solving (MPS) meaningfully into their lessons, with the view to engaging pupils with real life problems, guessing, discovering, and making sense of mathematics. However, a comprehensive review of both government and academic literature indicate that understanding teachers' reform implementation decisions is largely unexplored, particularly within the Ghanaian context. The purpose of this mixed-methods sequential explanatory study was to identify factors contributing to teacher intentions to teach MPS by obtaining quantitative results from a survey of 375 primary teachers and then following up with six purposefully selected teachers to explore those results in more depth through interviews. Based on the Theory of Planned Behaviour (TPB), the quantitative phase of the study explored how certain different but interrelated belief variables such as attitudes towards the behaviour (AB), perceived norms (PN) and perceived behavioural control (PBC) lead to an explanation of teacher intentions to teach MPS, and an understanding of the contributions of relevant socio-demographic factors in defining these intentions in this context. In the follow up, qualitative phase, semi-structured interviews with six teachers were conducted to explore in depth the results from the statistical analyses. Results indicated that several beliefs about teaching MPS significantly contributed to AB, PN and PBC. Two factors, AB and PBC were found to have significant influences and accounted for 80% of the variance in the teachers' intent to teach MPS. Differences appeared to exist between private and public school teachers' for both intent and the three constructs (AB, PN, and PBC), whilst familiarity with the curriculum had an effect on teachers intentions only. In the qualitative phase, the study addressed some factors found to potentially influence teachers' intentions including MPS conceptions, past experience in mathematics, availability of resources, adequate classroom spaces and professional development opportunities. The quantitative and qualitative findings from the two phases of the study are discussed with reference to prior research. The results provide an understanding of the relevant social-cognitive processes which may influence a teacher's reform decisions, and in particular suggest strong implications for developing the capacity of schools to support teachers' intentions to implement curriculum reform policies.

Although human-caused climate change is one of the greatest societal challenges of the 21st century, insights from social and environmental psychology remain underrepresented in the mitigation debate. This is surprising given that the collective potential for reducing national carbon emissions through changes in individual lifestyles and behaviours has clearly been demonstrated. Accordingly, this PhD thesis aims to provide a more systematic and detailed understanding of individual mitigation behaviour. It does so specifically by examining the social-psychological determinants of climate change risk perceptions, intentions and behaviours using a longitudinal UK national survey (N = 808, wave 1) and (N = 501, wave 2). In total, three separate analyses were conducted using the national survey data. In the first analysis (chapter 4), a social-psychological model of climate change risk perceptions is advanced. The model proposes that public risk perceptions of climate change are influenced by three key psychological dimensions, namely; (i) cognitive, (ii) experiential and (iii) socio-cultural factors. Results confirm the model’s validity and show that nearly 70% of the variance in risk perception can be explained by the model’s components. Main findings also provide empirical support for a distinction between personal and societal risk judgements and highlight important differences in their psychological antecedents. The second analysis(chapter 5) specifically investigates the interrelation between personal experience with extreme weather, affect and risk perception and situates their conceptual relationship within the cognition-emotion debate. Results provide strong support for a dual-process model, where risk perception and affect mutually influence each other in a stable feedback system. In the third analysis (chapter 6), a domain-context-behaviour (DCB) model is advanced. The purpose of the model is to causally conceptualize and systematically organize the social-psychological determinants of climate change mitigation behaviours. A key aspect of the DCB model is the notion that environmental values (i.e. the “domain”) and climate change cognitions, norms and emotions (i.e. the “context”) do not influence specific mitigation intentions and behaviours (e.g. energy conservation) directly. Rather, they influence a broad and general orienting intention to help reduce climate change. This general intention in turn activates and predicts specific mitigation intentions directly as well as indirectly via behaviour-specific determinants. Important differences emerge between high-impact and low-impact behavioural changes. Overall, results from this thesis have important implications for public policy, risk communication and behavioural change interventions.

La présente thèse s’inscrit dans la problématique de la mise en acte de l’intention. Elle traite des variables influençant la résistance à l’usage du préservatif, en s’inspirant de la théorie du comportement planifié d’Ajzen (1991). Cette théorie postule qu’un comportement planifié est précédé d’une intention d’action et l’intention est le prédicteur décisif du comportement. Cependant, les résultats obtenus de l’enquête menée auprès des adolescents-élèves sexuellement actifs des classes terminales de la ville de Yaoundé (Cameroun) montrent que la relation intention-comportement n’est pas évidente. En effet, 38% des participants manifestant par ailleurs une bonne intention de porter le préservatif pour se protéger du VIH/Sida ont malheureusement eu des rapports sexuels non protégés (sans préservatif). L’analyse des résultats montre que cette asymétrie est due à l’influence exercée par des variables statistiquement inventoriées comme intermédiaires à l’intention d’agir et à l’action. C’est ainsi que la conclusion suivante a été retenue : il existe entre l’intention d’agir et l’action des variables qui conduisent à la réalisation d’un comportement « anti-intentionnel ». Autrement dit, l’intention perd parfois l’autonomie sur le comportement
The present thesis facts within the problematic framework of putting into action an intention. It deals with variables influencing resistance in the use of preservatives with inspiration from the theory of planned behaviour by Ajzen (1991). This theory states that a planned behaviour is preceded by an intentional action and the intention is a decisive predictor of behaviour. However, the results obtained from fieldwork involving sexually active adolescents-students in the upper sixth form in the city of Yaounde (Cameroon) show that the relationship between intention and behaviour is not evident. In reality, 38% of participants manifesting a good intention of using preservatives (condoms) for protection against Hiv/Aids have unfortunately had improtected sexual intercourse (ie without preservatives). The analysis of results show that this asymetry is due to the influence exercised by the inventorised statistical variables as intermediaries in the intention to act and action. Thus the following conclusion is retained: there exists between the intention to act and action variables which lead to the realisation of a behaviour “anti-intentional”. Put in another sense, the intention loses sometimes its autonomy on the behaviour

Physical inactivity and disconnection from natural environments threatens human health. However, research has demonstrated that natural environments potentially support health-enhancing physical activity which could confer greater physical and mental health benefits than physical activity in other types of environment. This thesis approached the study of physical activity in natural environments through three related pieces of research. Firstly, an experimental study was carried out to explore how the presence of litter in beach environments affected psychophysiological responses to exercise. Responses to exercise did not differ in littered and clean conditions but there was evidence that order effects influenced findings. Visual attention to the two scenes differed, but did not mediate differences in psychophysiological responses. Secondly, analysis of a national dataset was undertaken to explore the form and quantity of physical activity conducted within natural environments in England. A series of linear regressions revealed that higher-intensity physical activities occurred in countryside environments, but more total energy expenditure occurred in coastal environments. Thirdly, a quantitative content analysis of brochures which promote recreational walking in natural environments was conducted which investigated their use of persuasive behavioural messages. These brochures omitted behavioural techniques which may be effective at motivating inactive individuals to walk. Extending this, an online survey tested whether improving brochure content heightened intentions to walk in natural environments. By designing content based on the theory of planned behaviour, the intentions of inactive individuals to undertake walking in natural environments were increased. The findings from this thesis demonstrate that the protection of natural environments is vital for preserving and promoting active recreation and could contribute to population-level increases in physical activity with theory-based promotion in the future.

Die vorliegende Arbeit widmet sich der Erforschung der Fahrer-Fahrzeug-Interaktion mit dem Ziel der Fahrerabsichtserkennung bei Spurwechselmanövern. Diese Fahrmanöver sind mit einer überproportionalen Unfallhäufigkeit verbunden, die sich in den Unfallstatistiken widerspiegelt. Laut Statistischem Bundesamt (2008) kamen im Jahr 2007 12,0% (1857) aller Unfälle mit schwerem Sachschaden auf Autobahnen in Deutschland aufgrund von Zusammenstößen mit seitlich in die gleiche Richtung fahrenden Fahrzeugen zustande (S. 65). Mit Hilfe der Information über einen intendierten Spurwechsel kann ein System an das zukünftige Fahrerverhalten angepasst werden, um so die Funktionalität und damit das Sicherheitspotential des Gesamtsystems zu erhöhen. Zusätzlich können mit dieser Information auch unerwünschte Systemeingriffe unterdrückt werden, die den Fahrer stören und so zu einer Minderung der Akzeptanz des jeweiligen Fahrerassistenz- und Informationssystems führen könnten. So kann einerseits ein Assistenzsystem eingeschaltet werden, das den Spurwechsel erleichtert (z.B. Side Blind Zone Alert, Kiefer & Hankey, 2008). Zum anderen kann ein Assistenzsystem abgeschaltet werden, das den Fahrer irrtümlich warnen würde, wie zum Beispiel ein Spurverlassenswarner im Falle eines beabsichtigten Überfahrens der Fahrspur (Henning, Beyreuther et al., 2007). In diesem Zusammenhang bilden drei Untersuchungen das Herzstück der vorliegenden Arbeit. In einer Feldstudie untersuchten Henning, Georgeon, Dapzol und Krems (2009) Indikatoren, die auf die Vorbereitung eines Spurwechsels hindeuten und fanden dabei vor allem Blickverhalten in den linken Außenspiegel als einen geeigneten und sehr frühen Indikator. Dieser dient wahrscheinlich vor allem dem Aufbau einer mentalen Repräsentation des rückwärtigen Verkehrs. In einer anschließenden Fahrsimulatorstudie wurde experimentell erforscht, wie diese mentale Repräsentation beschaffen ist und in welchen Komponenten des Arbeitsgedächtnisses sie gespeichert wird (Henning, Beyreuther, & Krems, 2009). In einer dritten Studie, bestehend aus zwei Laborexperimenten, wurde nach einer Schwelle für den Übergang von einer statischen in eine dynamische mentale Repräsentation sich nähernder Fahrzeuge mit Hilfe des Paradigmas des Representational Momentum (Freyd & Finke, 1984) gesucht und ebenfalls deren Lokalisation im Arbeitsgedächtnis erforscht (Henning & Krems, 2009). Die den drei Manuskripten vorangestellte Einleitung dient der allgemeinen Einführung in das Thema und der Einordnung der Befunde. Dabei wird zuerst der Spurwechselprozess dargestellt, gefolgt von einer Diskussion der zugrundeliegenden kognitiven Prozesse und einem Exkurs über die Möglichkeiten der Spurwechselabsichtserkennung und deren Verbesserung im Lichte der Befunde.

Les caractéristiques psychologiques qui prédisent les comportements et la performance en emploi, telles qu’évaluées par l’évaluation du potentiel (ÉP), ont fait l’objet d’un grand nombre d’études. Leurs résultats ont influencé l’importance accordée à certaines caractéristiques par les conseillers habiletés à mener ce type d’évaluation (Morris, Daisley, Wheeler, & Boyer, 2015). Toutefois, peu est encore connu sur les pratiques des conseillers au moment de donner la rétroaction à la suite de l’ÉP et sur les effets comportementaux générés par la rétroaction chez les participants de retour en emploi. Selon Plunier (2012), seulement 20 % d’entre eux modifient leur comportement et entreprennent des actions développementales dans le sens de la rétroaction reçue en ÉP, et ce, peu importe le contexte d’évaluation ou la recommandation qui en découle (Boudrias, Bernaud, & Plunier, 2014). Une question survient : dans quelles conditions la rétroaction en ÉP favorise-t-elle l’appropriation comportementale chez les participants? Cette thèse vise à documenter certaines conditions qui maximisent l’appropriation comportementale de la rétroaction, opérationnalisée par les changements de comportement et l’implication dans des activités de développement. La thèse ajoute un ensemble de conditions et variables au modèle d’appropriation de la rétroaction proposé par Boudrias et al. (2014). Ces variables, abordées au cours de deux articles empiriques, sont les techniques du conseiller axées sur le développement, le soutien social d’une personne significative (ex. superviseur, collègue, membre de la famille) perçu par les participants en regard de leur objectif de développement ainsi que le nombre et la difficulté des compétences à développer. Dans le premier article, en nous appuyant notamment sur la théorie de la fixation d’objectif (Locke & Latham, 1990), nous postulons que les techniques de rétroaction du conseiller axées sur le développement (Lessard, 2019) prédiront l’intention motivationnelle de changer du participant. Il est attendu que l’intention prédira à son tour l’appropriation comportementale (Boudrias et al., 2014), mais que cette relation sera modérée par le soutien social au développement. Ces hypothèses ont été vérifiées auprès de 240 participants en contexte réel d’ÉP grâce à la modélisation par équations structurelles. Les résultats révèlent que l’intention motivationnelle de changer médie la relation entre les techniques du conseiller et le soutien social, alors que le soutien social médie la relation entre l’intention motivationnelle et les activités développementales. Une explication possible est que la recherche de soutien social est une stratégie d’apprentissage utilisée par les participants qui veulent changer (Haemer, Borges-Andrade, & Cassiano, 2017). La théorie de la fixation d’objectif (Locke & Latham, 2015) permet d’envisager qu’il y aura un effet d’interaction entre la difficulté des compétences à améliorer et le nombre de compétences ciblées lors de la rétroaction. Dans le deuxième article, nous testons l’hypothèse selon laquelle cette interaction prédira l’intention motivationnelle de changer dans le sens de la rétroaction et l’appropriation comportementale de la rétroaction. Pour ce faire, nous avons exécuté des analyses de régression hiérarchique modérée sur un échantillon de 65 participants pour lesquels nous avons analysé les rapports d’ÉP précisant les compétences ciblées dans la rétroaction. Les résultats montrent que la relation entre la difficulté des compétences et l’intention de changer est positive lorsque l’émetteur de la rétroaction aborde trois compétences lacunaires ou moins et que la relation entre la difficulté des compétences et les activités développementales est positive lorsque l’émetteur de la rétroaction aborde une seule compétence lacunaire alors qu’elle est négative lorsque l’émetteur en aborde neuf. Les apports théoriques de chacun des articles ainsi que les pistes d’intervention pratiques en découlant sont discutés séparément et repris dans une conclusion globale. Les limites et propositions de recherches futures sont également abordées dans cette dernière section.
The psychological characteristics that predict behavior and job performance, as assessed by an individual psychological assessment (IPA), have been the subject of a large number of studies. These studies have influenced the importance given to certain characteristics by I/O psychologists qualified to conduct this type of assessment (Morris, Daisley, Wheeler, & Boyer, 2015). However, little is known about the psychologists’ practices when providing feedback following an IPA and the behavioural effects of feedback on the participants returning to work. According to Plunier (2012), only 20% of the latter modify their behaviour and undertake developmental actions in the direction of the feedback received, regardless of the assessment context and the recommendation that results (Boudrias, Bernaud, & Plunier, 2014). A question arises: under what conditions does IPA feedback promote behavioural integration among participants? This dissertation aims to document certain conditions that maximize the behavioural integration of feedback, operationalized by behavioural changes and engagement in developmental activities. A set of conditions and variables is added to the feedback integration model proposed by Boudrias et al. (2014). Theses variables, discussed in two empirical articles, are the psychologists’ techniques focused on the development, the social support for development from a significant individual (e.g. supervisor, colleague, family member) perceived by the participants as well as the number and difficulty of the competencies to be improved. In the first article, relying in particular on the theory of goal setting (Locke & Latham, 1990), we postulate that the psychologists’ techniques focused on the development (Lessard, 2019) will predict the participants’ motivational intention to change. It is expected that the intention will in turn predict behavioural integration (Boudrias et al., 2014), but that this relationship will be moderated by social support for development. Theses hypotheses were verified with 240 participants in a real IPA context using structural equation modeling. The results show that the motivational intention to change mediates the relationship between the psychologists’ techniques and social support, while social support mediates the relationship between motivational intention and developmental activities. One possible explanation is that seeking social support is a learning strategy used by participants who want to change (Haemer, Borges-Andrade, & Cassiano, 2017). The goal setting theory (Locke & Latham, 2015) suggests that there will be an interaction between the difficulty of the competencies to be improved and the number of competencies targeted during the feedback. In the second article, we test the hypothesis that this interaction will predict the motivational intention to change in the direction of feedback and the behavioural integration of feedback. To do this, we performed moderated hierarchical regression analyses on a sample of 65 participants for which we analyzed IPA reports specifying the targeted competencies in the feedback. The results show that the relationship between developmental difficulty and intention is positive when the feedback provider addresses three deficient competencies or fewer. The relationship between developmental difficulty and developmental activities is positive when the feedback provider presents only one deficient competency while it is negative when the provider presents nine deficient competencies. The theoretical contribution of each of the articles as well as the practical avenues for intervention arising therefrom are discussed separately and taken up in an overall conclusion. Limits and proposals for future research are also discussed in this last section.

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The paper explores the discrepancy between attitude and behavioural intention in ethical consumption, focusing on the role of techniques of neutralisation. Drawing on findings of 251 respondents in the UK, results suggest despite positive attitude towards ethical consumption, consumers are also susceptible to the techniques of neutralisation. Hierarchical and moderated regression analyses reveal that inclusion of the neutralisation construct moderates the influences of attitudes on behavioural intention, and advances the model’s predictive capacity. In spite of suggested positive attitude towards ethical consumption, real existing behaviour is frequently filtered through the techniques of neutralisation. The sample is restricted to in size and location, however the study clearly establishes techniques of neutralisation as a construct in the decision-making process, further warranting examination of each of the techniques. Summary statement of contribution: The study confirms validity of the addition of the neutralisation construct into the modified TPB model noted by Chatzidakis et al. (2007). It suggests improvement in predicting behavioural intention and shows the moderating effects the techniques of neutralisation have on constructs in the modified TPB model. The neutralisation construct is itself found to have a significant impact on moderating purchasing intention in ethical consumption.

The study set out to assess the impact of organisational restructuring (OR), the independent variable on organisational behaviour (OB), the dependent variable, in private and public sector organisations as well as state-owned enterprises (SOEs) in South Africa. OB, for the purposes of this study, consists of turnover intention, resistance to change, commitment to change and job security. It further aimed to evaluate whether the various types and magnitude of OR impact on employees in the different sectors. OR was delineated into three factors, that being Restructuring (Type), Restructuring (Leadership) and Restructuring (Frequency), before being further regressed into sub-factors, that being Restructuring (Type_Count), Restructuring (Leadership_Count) and Restructuring (Frequency_Count), for the purposes of using it as categorical variables and indexing it. The study assessed whether effective change management (ECM) mediated the relationship between OR and OB, across sectors. ECM is underpinned by effective change management processes, leader-member exchange (LMX) and perceived organisational support (POS). Finally, it aimed to assess whether employees’ psychological capital (PC), comprised of self-efficacy, hope, optimism and resilience, moderated the relationship between ECM and OB. The study found that OR does, indeed, impact on the OB of employees in different sectors. It has also confirmed the mediating role of ECM and that PC moderated the relationship between ECM and OB. The study assessed whether effective change management (ECM) mediated the relationship between OR and OB, across sectors. ECM is underpinned by effective change management processes, leader-member exchange (LMX) and perceived organisational support (POS). Finally, it aimed to assess whether employees’ psychological capital (PC), comprised of self-efficacy, hope, optimism and resilience, moderated the relationship between ECM and OB. The study found that OR does, indeed, impact on the OB of employees in different sectors. It has also confirmed the mediating role of ECM and that PC moderated the relationship between ECM and OB. The study found that the unidimensional construct, effective change management, coupled with PC, another unidimensional construct, has indeed been able attenuate the impact of OR on OB. In the case of this study, it was primarily the employees of large organisations, such as SOEs, which are affected, while employees of private and public organisations were also affected. Recommendations to organisational leaders and practitioners are provided, with the aim of assisting with the successful implementation of organisational change and restructuring initiatives, while at the same time reducing the impact thereof on the organisational behaviour of employees
Business Management
DBL (Business Leadership)

Purpose: The purpose of this study was to investigate the magnitude, behavioural issues and other contributing factors for alcohol and substance abuse, in order to develop a strategy for alcohol and substance abuse among Ethiopian university students. Method: An explorative, mixed method approach research was used. Data were collected from adolescents at Arbaminch and Wolaita Sodo universities that were purposively selected for this study. Review of literature resulted in the researcher developing questionnaire items for quantitative data (N=738) (Annexure F). Framework: The theory of planned behavior change was applied to guide the study. The theory was applied to enable understanding of behavioural intentions, individual attitudes and subjective norms surrounding performance of a specific behavior. This theory was applied to understand the problem among the student and as a framework for developing the strategy. Research Findings: The study highlighted alcohol and substance abuse among the university students was widespread. Behavioural findings showed that respondents have favorable attitudes but no intention to discontinue the use of alcohol and substances. Various factors including behavioural, environmental and policy issues have contributed to the problem. However, intervention packages and strategies to respond to the growing problem were non-existent or very minimal. Conclusion: Alcohol and substance abuse among university students has become global public health problem. However, university management did not have plans in place to attend to the problem. The researcher envisages that the implementation of these strategies would provide a workable intervention in reducing alcohol and substance abuse among students at the Ethiopian Higher Learning Centres. Recommendations: University management should step in and initiate urgent intervention measures. Adequate coordination among various stakeholders to respond to such a multi-dimensional problem is a necessity. The parliament has to revisit the current alcohol, drug and substance advertisement, circulation and trading related legislations including the use of ‘Khat which is Ethiopia’s unique problem.
Health Studies
D.Litt. et Phil. (Health Studies)