Relevant bibliographies by topics / Airlines

Academic literature on the topic 'Airlines'

Author: Grafiati
Published: 4 June 2021
Last updated: 29 July 2024

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Journal articles on the topic "Airlines"

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Baxter, Glenn. "An Examination of a Major All Cargo Airline Energy Management: The Case of Cargolux Airlines International." International Journal of Environment, Agriculture and Biotechnology 7, no. 4 (2022): 026–40. http://dx.doi.org/10.22161/ijeab.74.4.

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Based on the use of a qualitative longitudinal research design, this study examines Cargolux Airlines International, a major global air cargo airline, sustainable energy management. The study covers the period 2012 to 2020. Cargolux Airlines International energy sources are aircraft (Jet A1) aircraft fuel, diesel, cooling energy, electricity, heating energy, industrial fuel, natural gas, and unleaded gasoline 95. The case study revealed that Cargolux’s Jet A1 fuel consumption has principally exhibited an upward trend reflecting the growth in the airline’s services, route network expansion, and the growth in the aircraft fleet during the study period. Cargolux Airlines International annual cooling energy consumption (kWh) oscillated over the study period reflecting differing cooling requirements. Cargolux Airlines International annual diesel consumption fluctuated quite markedly during the study period reflecting differing vehicle fuel consumption requirements and usage. The case study found that there was a general downward trend in Cargolux Airlines International annual electricity consumption during the period 2012 to 2015, whilst there was a general upward trend in the airline’s electricity consumption from 2016 to 2020. The airline’s annual heating consumption also oscillated over the study period reflecting differing heating requirements. Cargolux Airlines International annual industrial fuel consumption primarily displayed a general downward trend. The airline’s annual natural gas consumption has fluctuated throughout the study period reflecting differing consumption patterns at the airline. Cargolux annual 95 gasoline consumption displayed a general downward trend from 2012 to 2015, and a general upward trend from 2015 to 2020. Throughout the study period, Cargolux Airlines International implemented a range of energy savings measures that enabled the airline to optimize its energy consumption.
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Lu, Jin-Long, and Pei-Ya Siao. "Determining the antecedents and consequences of the airline brand personality." Journal of Airline and Airport Management 9, no. 1 (February 7, 2019): 1. http://dx.doi.org/10.3926/jairm.121.

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Purpose: This study investigates air passengers’ perceptions of the brand personalities of airlines and explores the relationships between the brand personality and its antecedent factor, the country-of-origin of the airlines, and the consequent factor which is the purchase intentions to the corresponding airlines.Design/methodology/approach: The study uses a questionnaire survey containing air passengers’ trip characteristics and demographics and three main scales: country-of-origin, brand personality, and purchase intentions to collect the data of 490 respondents flying from Kaohsiung to Macao. The passengers are from three types of airlines: an international airline with a global network, a regional airline, and a low-cost carrier. The analysis of variance (ANOVA) was conducted to investigate the differences in the perceptions of brand personalities of airlines and several models were developed to determine the antecedent and the consequent factors of airline brand personality.Findings: The air passengers’ perceptions regarding the brand personalities of different types of airlines were significantly different. The country-of-origin of airlines was proved as a significant factor for the brand personality. The brand personality also significantly influenced passengers’ loyalty to the corresponding airlines. Moreover, some demographic and trip characteristics such as personal monthly income, memberships in the airline’s frequent flyer program, and experiences with the airlines were also determined as the significant variables to impact passengers’ loyalties.Originality/value: The concept of brand personality has been explored by various researches but few related to airline management and identified as a key element to brand marketing. Particularly, low-cost carriers always implement different marketing strategies to create a distinctive position in their target customers’ mind and legacy airlines are also doing different things to retain their customers. Therefore, investigating passengers’ perceptions of airlines from the perspective of brand personality is also an important issue for airline management. Not only does this study prove the differences in passengers’ cognitions of brand personalities of a global network airline, a regional network airline, and a low-cost airline but conclude the determinants and influences of the brand personality.
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JIANG, Hongwei, Glenn S. BAXTER, and Graham WILD. "A STUDY OF CHINA’S MAJOR DOMESTIC AIRLINES’ SERVICE QUALITY AT SHANGHAI’S HONGQIAO AND PUDONG INTERNATIONAL AIRPORTS." Aviation 21, no. 4 (December 21, 2017): 143–54. http://dx.doi.org/10.3846/16487788.2017.1415224.

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In a highly competitive market, service quality can be the core competitive advantage for airline’s profitability and sustained development. This paper has investigated the differences in the passengers’ expectations and perceptions of the service quality of China’s four major domestic airlines: Air China, China Southern Airlines, China Eastern Airlines, and Hainan Airlines in China’s domestic market. The results will assist airline management to improve service quality by reducing the difference. Surveys were conducted with domestic passengers at Shanghai Hongqiao Airport and Shanghai Pudong Airport in China. The results show that there are significant differences of service quality between passengers’ expectations and perceptions among major Chinese airlines. Passengers consistently rate ‘good safety records’ as the first priority of seven SERVQUAL dimensions, but low price remains the most important factor that passengers consider when choosing a Chinese airline. The conclusions reached in this work suggest that Chinese airlines should consider improving service quality rather than providing cheaper air tickets in order to gain competitive advantage.
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Bilal, Sheikh. "Airline Management and Customer Experience an Empirical Study from Indian Aviation Sector." Dec 2023 - Jan 2024, no. 41 (December 2, 2023): 1–14. http://dx.doi.org/10.55529/jsrth.41.1.14.

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In a consumer-driven industry, airlines fight for customers. This study investigates Airline Management and customer experience to attract and retain consumers. Aviation client satisfaction and trip are also assessed. Airlines must stand out with inventive management in a crowded market. Digital management, loyalty programs, pricing, and branding are airline strategies. Understanding how airlines employ these tactics to stand out in a crowded business is crucial to customer acquisition. Any airline's success hinges on customer pleasure. This research explores how airlines affect bookingto- disembarking, focusing on customer service, in-flight experiences, and ground services. It examines how smartphone apps, self-service kiosks, and in-flight entertainment improve passenger experiences. Aviation customer experience assessment is difficult. On-time performance, cabin comfort, and service quality impact consumer happiness and loyalty, according to this study. It stresses data-driven decision-making and tailored service to customize user experiences. Airlines can enhance management and passenger experience using this study. In a competitive industry with fast technological change, airlines must understand management and customer experience. Airline management and customer experience are the focus of this study report. This study studies customer retention and the passenger journey to understand the airline industry's dynamic and customer-centric nature.
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Nagdev, Kris. "EVALUVATION OF SINGAPORE AIRLINES USE OF NICHE MARKETING TO GROW IN THE AMERICAN MARKET." International Journal of Advanced Research 9, no. 01 (January 31, 2021): 218–39. http://dx.doi.org/10.21474/ijar01/12299.

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Singapore Airlines is a globally established airline operating out of Singapore. They have a fleet of 129 aircraft flying on 62 routes around the world. In 2018, they were ranked as the world’s best airline by Skytrax. In the early 2010s, in accordance with the ambition to grow, Singapore Airlines expanded the American market with flights to the USA. This posed a challenge for the airline because of the geographical distance between Singapore and North America With the A350-900 ULR, Singapore Airlines restarted its route to New York with the same ambition of expanding into the American market. However, this time the route only offered business class and premium economy to target, using segmentation as a means to grow in the American market. Thus through secondary research, I aim to find out: How effective has been Singapore Airlines’ decision to reopen the New York route to expand in the American Market through segmentation? This research paper aims to evaluate the effectiveness of Singapore Airlines’ strategy to expand into the American Market by targeting a new market segment. The success of failure of this strategy implemented by Singapore Airlines would determine whether or not the strategy of segmentation on ultra-long-haul flights can be replicated by other airlines. Hence, this research is significant as the findings may predict the future of ultra-long-haul flights such. The research found that the nature of the cities of New York and Singapore, innovation leading to the birth of the A350-900ULR, and an effective marketing mix employed created the perfect storm for Singapore Airlines to use segmentation to grow in the American market successfully.
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Low, Joyce, and Kum Khiong Yang. "Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach." Journal of Airline and Airport Management 9, no. 2 (October 7, 2019): 27. http://dx.doi.org/10.3926/jairm.126.

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Purpose: This study investigates the relationships between service efficiency in 5 major cost centres (namely, business orientation, network coverage, physical resources, maintenance, repair and overhaul (MRO), and human resources) and profitability in the global airline industry.Design/methodology/approach: The study integrates the Slack-based Model (SBM) of Data Envelopment Analysis (DEA) with the Alternating Conditional Expectation (ACE) regression to understand the relationships between an airline’s profitability and its efficiencies in 5 identified operations areas.Findings: Based on the observational data obtained from 75 international airlines, the relationships between operational performances and profitability are found to be curvilinear and contingent on an airline’s operating model.Research limitations/implications: The omission of non-IATA airlines and many low cost carriers may hinder a holistic view of the airline industry.Practical implications: Management can influence the profitability of an airline through its strategic operations decisions that affect an airline’s cost, service quality, and financial structure after the influences of location and size have set the stage. Airlines pursuing cost leadership should seek to increase productivity especially in MRO, human resources and physical resources; whereas airlines pursuing service differentiation may choose to provide quality service at lower efficiencies or pursue an approach to improve quality and efficiencies simultaneously.Originality/value: Identifying operations practices that are consistent with a firm’s competitive priorities is important in the multifaceted service environment today. An integrated SBM-ACE regression model, which permits different input-output mix, variable return to scale and non-linear relationship, is proposed and applied to analyze the profit impact of service efficiencies in the five key operations areas.
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Qi, Zhouyang. "Analysis of South West Airlines Management and Logistic Plan." Highlights in Business, Economics and Management 24 (January 22, 2024): 240–47. http://dx.doi.org/10.54097/dgdbwd58.

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Southwest Airlines has turned into a precursor in the competitive airline market, this is because of its novel management and operations procedure. Therefore, investigating its extraordinary strategies, benefits, difficulties, and impacts on the airline's operations gives substantial recommendations for its future development. Southwest Airlines is a spearheading low-cost airliner known for its obligation to client-centricity and functional proficiency, which is plentifully shown by its extraordinary administration and coordinated operations plan. The "Southwest Way" culture, which advances employee empowerment and outstanding client support, is at its core. The point-to-point route structure of the airline augments productivity by diminishing intricacy and working with fast airplane turnarounds. This procedure works on functional adaptability and cost viability and is upheld by a normalized Boeing 737 fleet. Furthermore, Southwest increases airplane usage and income creation by focusing on short-haul trips. Nonetheless, because of the restrictions of the point-to-point idea, significant distance and global extension face difficulties. However, the essay proposes strategic ideas, like worldwide market extension, state-of-the-art administrative procedures, environmentally friendly logistics, and computerized change. These actions ensure progressing thriving, ecologically dependable activities, and unrivaled client encounters. To introduce Southwest Airlines as an aeronautics pioneer, this paper explores its mind-blowing way, which was set apart by remarkable procedures, difficulties, and steadfast purpose. In spite of difficulties, Southwest's beliefs, and employee-focused culture fueled the development and increased industry expectations. The paper examines how these components impact advancement and development.
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Farida, Yuniar, Husna Nur Laili, Achmad Teguh Wibowo, Latifatun Nadya Desinaini, and Silvia Kartika Sari. "Selecting the Best-Performing Low-Cost Carrier (LCC) Airlines Using Analytical Hierarchy Process (AHP) and Elimination et Choix Traduisant la Realite (ELECTRE)." Journal of Information Systems Engineering and Business Intelligence 8, no. 2 (October 29, 2022): 196–206. http://dx.doi.org/10.20473/jisebi.8.2.196-206.

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Background: Low-cost carrier (LCC) is a popular air transportation service as it offers affordable fares. Many airlines have adopted the LCC system because they need to adapt to the changes in the airline industry. The competition is tight. Despite the low cost, consumers demand quality services. Therefore, LCC airlines need to find their competitive edge. Objective: This study aims to determine the best-performing LCC airlines, the criteria, and the sub-criteria to improve the performance. Methods: This study uses two methods from multi-criteria decision-making (MCDM), namely the analytical hierarchy process (AHP) and elimination et choix traduisant la realite (ELECTRE) II. The MCDM is selected for this study because there are four criteria and 21 sub-criteria to evaluate airline performance. The AHP method selects subcriteria that affect airline customer satisfaction. It solves complex problems by establishing a hierarchy. After being assessed by relevant parties, weights or priorities are developed. The results are used to determine the best-performing airline. Meanwhile, the ELECTRE II method ranks the airline’s alternatives. This method is straightforward and widely used in the MCDM. Results: The results indicate that four criteria and 18 sub-criteria affect the performance of LCC airlines in Indonesia. The LCC airline with the best performance is AirAsia, followed by Citilink, Wings Air, and Lion Air. Conclusion: This research integrates the AHP and ELECTRE II methods in evaluating the performance of LCC airlines. This research also provides information about the criteria and sub-criteria to improve airline performance, hence, the customer experience.
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Gozali, Ahmad. "INDONESIA AIRLINES' COMPETITIVE STRATEGIES." Inovasi 9, no. 1 (June 15, 2022): 1. http://dx.doi.org/10.32493/inovasi.v9i1.p1-8.23589.

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The more open the global economy, the increasing use of airlines, at the same time tightening competition, both domestic and international flights. Therefore, this study seeks to see and analyze the airline's marketing strategy from the perspective of flight service quality and price penetration. To test the research data, used quantitative methods with regression analysis techniques. This is to see the possible cause and effect of a variable, so that the effectiveness of the implemented strategy is known. The object of this research is Citilink airline users, using accidental sampling technique. The results showed that statistically there was a causal relationship that was linear. Where there is an increase in the use of airlines when there is an increase in service and price promotions. This confirms that if the airline's competitive strategy is through strengthening services and competitive prices, it can strengthen the airline's competitive position.Keywords: Competitive Strategy, Service Quality, Price Penetration, Consumer Decision
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He, Chenlong, Yihong Li, and Yueqi Wang. "Opportunities and Challenges in Singapore under the COVID-19 Pandemic." BCP Business & Management 34 (December 14, 2022): 1031–40. http://dx.doi.org/10.54691/bcpbm.v34i.3135.

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Singapore Airlines is a typical state-owned enterprise and the only airline on Fortune magazine's list of the world's 50 most admired companies. This paper first summarizes and analyzes the basic situation and background information of Singapore Airlines; Then, based on the profit and loss data of the annual report, it pointed out the main impact of the epidemic on airlines, and analyses the impact of policy, economic, social and technological factors based on PEST analysis. Finally, based on the observation and practice of the development trend of Singapore Airlines, the author puts forward countermeasures and suggestions for the future development of airlines in the post-epidemic era, including continuous innovation, careful listening to customers' opinions, standardized corporate governance, and so on. Collect existing research literature on Singapore Airlines, consolidate relevant theoretical knowledge, and conduct empirical analysis based on annual report data to further enrich the study of enterprise value Singapore Airline's PEST analyzer Operational Capability Analysis Liability Analysis
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Dissertations / Theses on the topic "Airlines"

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Pearson, James. "The competitive strength of Asian network airlines in competing with low-cost carriers and the use of low-cost subsidiaries." Thesis, Loughborough University, 2016. https://dspace.lboro.ac.uk/2134/21847.

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While 3.3 billion people flew worldwide in 2014 a large number of these were from developed countries. It is emerging countries which offer the greatest potential for future air traffic growth, with forecasts suggesting that 7.3 billion people will fly by 2034. The greatest proportion of this traffic will be in the Asia-Pacific region where there is already high low-cost carrier penetration. Given increasing price-based competition within short-haul markets, there are many significant challenges in terms of how Asian network airlines respond to LCC competition, and a popular response is the use of low-cost subsidiaries. Thus, the aims of this research are to establish the sources of competitive advantage of Asian airlines generally, and to examine the competitive responses of Asian network airlines and the strategic capabilities of them in competing with low-cost carriers, with a particular focus upon the use of low-cost subsidiaries. This research is underpinned with competitive advantage theory, particularly the resource-based view which concerns the internal environment of firms where each firm possesses a collection of unique resources and capabilities that provide the foundation for competitive strategy. For this research, data were collected from 49 senior airline management personnel using questionnaire surveys, resource surveys, and semi-structured interviews. The data were then analysed using VRIN analysis, the importance and difficulty of 37 competitive responses, strategic capability analysis, and the product and organisational architecture model. The results found that both a strong strategy and stable leadership are crucial. The strategies of Asian network airlines must be flexible to respond appropriately to competitive threats as they materialise, with this responsiveness contributing to the attainment of competitive advantage. Out of an analysed 36 intangible resources, the top resources for competitive advantage and responding to competitive threats for Asian airlines generally are slots, brand, and product and service reputation, with the importance of these based more on being hard to copy than valuable. Each analysed airline business model has a relatively distinct core bundle of intangible resources which explains the internal sources of their competitive advantage. The need for Asian network airlines to strengthen their competitive advantage and their ability to compete is because low-cost carriers impact them in many ways, most notably through a reduction in market share and reduced yields given the key motivation of customers within short-haul markets and economy class is now price and value-for-money. Asian network airlines are most likely to respond to low-cost carriers if they focus upon their core markets, grow their market share, and target the core higher-yielding passengers on which network airlines rely. In such instances, Asian network airlines should respond by focusing more on their brands and meeting the needs of their core targeted market segments. There is a strong positive correlation between profit margin and the strategic capability to compete with low-cost carriers. Yet, Asian network airlines have relatively weak capabilities overall. While Vietnam Airlines, Malaysia Airlines, and Garuda Indonesia are reasonably well placed to compete, network airlines from Northeast Asia, in particular, must strengthen their capabilities especially as Japan, China, and Taiwan are witnessing fast low-cost carrier growth. However, the possession of a strong capability does not mean it is fully or properly leveraged. To compete more effectively with low-cost carriers, the most important competitive responses, based upon analysis of 37 responses, are the ability of management to quickly introduce changes, leveraging brand strength, and increasing aircraft utilisation. Based on the relationship between the importance and difficulty of responses, the most crucial responses for competitive advantage of Asian network airlines are reducing costs to within 30% of LCCs and increasing aircraft utilisation. If achieved, these should lead to meaningful sustained advantage. Low-cost subsidiaries are easier to implement than for network airlines to significantly reduce costs, change to one fleet, or reduce the use of direct distribution, which may explain their popularity within Asia and them being a borderline very essential competitive response. For network airlines, low-cost subsidiaries are a more effective way to compete with low-cost carriers, to participate in the growth of the budget segment, a means of operating uneconomic routes, and to remove unprofitable customers. Network airlines can then focus upon their core market segments and their core competencies. However, their creation is reactive and not proactive which undermines their effectiveness, likewise that low-cost subsidiaries suffer from poor profitability, higher costs, and much smaller size and scale than their key low-cost competitors. This research recommends that Asian network airlines strengthen their existing and primary sources of competitive advantage while pursuing new sources of advantage. While the strategic capabilities of Asian network airlines have strengthened over time, it is essential that they are further strengthened and fully acted upon given increasing competitiveness. The use of low-cost subsidiaries will continue, but it is crucial for themselves and their parent network airlines that they improve their ability to compete and thereby their performance.
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Jakobsson, Christina, and Markus Herrmann. "Scandinavian Airlines : En fallstudie om Scandinavian Airlines kundrelationer." Thesis, Uppsala University, Department of Business Studies, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-106312.

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For many companies, the Internet has revolutionized the relationship they have with their customers concerning costumer service. The use of Information Technology in regard to Internet as a media has provided companies with the opportunity to build customer databases in order to target their customers individually. The airline industry was one of the first pioneers to use the full potential of Internet to improve customer relations and its profits which we aim to investigate in greater detail in our thesis.

Our thesis answers the question on how Scandinavian Airlines' (SAS) Eurobonus department uses their website to create valuable and profitable relationships with SAS loyalty club members through direct marketing. In order to answer our research question, three key informants have been interviewed - each representing different sub departments at Eurobonus; service and support, IT and marketing. Our results were that the Eurobonus department use direct marketing methods by sending customized e-mail offerings to target specific customer, using their customer databases. Other findings were that SAS Eurobonus' customer relations were vital and well functioning, except for the fact that SAS homepage lacks sufficient opportunities to create a dialogue and proper communication between Eurobonus and its customers.


För många organisationer har Internet revolutionerat förhållandet för kundservice. Med hjälp av informationsteknologi med Internet som medium kan organisationer skapa kunddatabaser som ger dem möjlighet att behandla kunder som enskilda individer. Flygbranschen var en av de första att inse de många möjligheterna med Internet för att förbättra kundrelationerna och att göra dessa lönsammare, och detta ämnar vi undersöka i denna uppsats.

Uppsatsen behandlar hur flygbolaget, Scandinavian Airlines, SAS, Eurobonusavdelning arbetar med direktmarknadsföring via sin hemsida för att skapa bättre och lönsammare relationer med sina medlemmar i Eurobonusprogrammet. För uppsatsens räkning har tre av SAS medarbetare, som var och en representerar olika Eurobonusavdelningar, intervjuats: service och support, IT och marknadsföringsavdelningen. Vi har kommit fram till att Eurobonusavdelningen använder sig av direktmarknadsföring främst via e-post till sina kunder och att informationen i e-postmeddelandet är individualiserat till kunden - vilket är möjligt genom Eurobonus kunddatabaser. Vi kom även fram till att Eurobonus idag har fungerande kundrelationer, det saknas dock en fungerande dialog mellan kunden och företaget på hemsidan.

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Yau, Shuk-yi. "The impacts of Mega-CRSs (Computer reservation systems) on airline industry structure in the Asia Pacific region /." [Hong Kong : University of Hong Kong], 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B1357050X.

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Husein, Khaled A. "Airlines marketing : a case study of the Middle East Airlines." Thesis, University of Strathclyde, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.317822.

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Tsai, Betty M. C. "Financial risk exposures in the airline industry : case of South African Airlines." Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/14383.

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Includes bibliographical references (leaves 131-134).
The airline Industry has been recognised as a high value industry. The market carrying over 2 billion passengers each year and occupied over 35% of global merchandise in trade by value.Studies have been conducted globally to investigate the feasibility and return on investment for local or international airlines, with several analytical methodologies in use. The focus of this dissertation is to analyse the impact of financial risk factors, including interest rate exposures, currency fluctuations, and fuel price changes on the airline industry. This study investigates risk exposures in the South African airline industry and uses data on South African Airways (SAA) and Comair to calculate the impact of risk factors on exposure significance. The key results show that, on average, the exposures are more significant over the short-term horizons which becomes fundamental as the horizon length increases. In cases where the non-linear coefficient is slightly strengthened as the return horizon is lengthened, the sign of the exposure point coefficient does not necessarily point in the favourable direction of returns. Thus, a positive coefficient indicates a tendency of the risk factor and returns to move in the same direction, while a negative sign means that the impact on returns decreases as the exposure increases. Based on the financial ratio analysis of the airline characteristics, the results indicate that SAA shows a better return on investment better than Comair. Particularly SAA (SAA Annual Report: 2005) shows an improvement in performance with an increase in revenues and stable cost bases, despites the unexpected increase in oil dollar prices by 42%, which contrib tes to a large increase in returns. Lastly, structural changes in exposures are investigated, focusing on an extraordinary event of the global aviation industry the terrorist attack in New York on September 11 , 2001. No impact on SAA or Comair was found during the study period, which indicates that our study subjects may be less risk impacted by U.S. influences in comparison to other international airlines. The common financial speculation of higher risks are accompanied by higher returns may not be feasible to the airline industry, but strategic planning changes and future financial management adaptations to fit the global economy may bring a positive impact on the industry. This brings opportunities for further research.
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Porter, Thomas Larsen. "The effect of economic regulation on accounting decisions : evidence from the U.S. airline industry /." Thesis, Connect to this title online; UW restricted, 1992. http://hdl.handle.net/1773/8820.

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Ward, Robert I. "Domestic hub airfares : an analysis of domestic U.S. passenger airline fares from the consumer's perspective /." Online version of thesis, 1992. http://hdl.handle.net/1850/11112.

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Shah, Karan. "[What are the determinants of profitability in the European low cost aviation industry]." Diss., Connect to the thesis, 2009. http://hdl.handle.net/10066/3642.

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Lynes, Jennifer Kristin. "The Motivations for Environmental Commitment in the Airline Industry: A Case Study of Scandinavian Airlines." Thesis, Griffith University, 2004. http://hdl.handle.net/10072/367077.

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The greening of management theory suggests that to ensure the environmental sustainability of businesses, a paradigm shift is required away from valuing profit maximisation as the fundamental objective of business, towards incorporating more ecocentric goals and corporate social responsibility into the management equation. The development of mechanisms and tools for a business's environmental sustainability needs to take into consideration the complex issue and value-laden environment in which corporate environmental policy-making occurs, if tools are to be socially and politically legitimated. In this policy-making context there has been growing importance placed on the role of social science in environmental decision-making, as the natural sciences alone may no longer be sufficient to guide the development of sustainable environmental management. This thesis uses a case study of Scandinavian Airlines (SAS) to examine an airline's decision-making processes and drivers for environmental commitment. The airline industry is the focus of this research. Although the airline industry is part of the service sector, it possesses several characteristics similar to those of manufacturing industries including intense regulation, high entry barriers and high capital costs, with tendencies towards oligopolies. It thus provides an interesting juxtaposition between the 'heavy' industries sectors such as the chemical, mining and energy sectors (the focus of much of the empirical research on environmental motivations) and the more consumer-oriented service components of the service industry. The increasing uptake of ecolabels and benchmarking practices in service sectors such as the tourism industry demonstrate growing corporate interest in voluntary and market-based mechanisms to address the management of environmental impacts. Although aviation has been examined with respect to its impacts on the environment, it has not been considered with regard to the internal management processes which are used to develop company policies. The research for this thesis was carried out using a mixed method approach for data collection that included interviews, an interactive discussion tool, document analysis and a literature review. The case study, SAS, is an international commercial airline and one of the founding members of the Star AllianceTM network. SAS operates predominantly at the Scandinavian and European Union level, a domain that has given much attention to environmental issues. This study uses two key decisions that were made in SAS to demonstrate how environmental issues were taken into consideration in the airline's decision-making process. The first decision focuses on a strategic move by the airline in 1995 to purchase 'environmentally-friendly' aircraft engines, and the second decision deals with a new inflight service concept, Scandinavian Direct, that was created by SAS following the economic downturn in the industry in 2001. Based on an in-depth analysis of the drivers identified by both Scandinavian Airlines and related industry officials, this study shows that attitudes, values and beliefs generated both internally and externally have a critical impact on the airline's environmental policy-making. Although there are numerous influences that drive SAS's level of environmental commitment, three of these 'motivators' are particularly noteworthy in the findings. Firstly, this research demonstrates that eco-efficiencies, in various forms, are indeed a strong motive at SAS. Secondly, the Scandinavian culture also plays an influential role in the value SAS puts on the environment at a strategic level. Thirdly, it was found that internal leadership, in the form of environmental champions in senior management positions, played a key role in the positive outcomes of the airline's environmental performance. The implications of this study are three-fold. Firstly, the study provides empirical evidence of the motivations and influences for an individual company at a level of depth provided in few case studies. Secondly, it provides findings that can be used in the development of mechanisms to encourage airlines to continually improve their environmental performance. Thirdly, the significance of this research is founded on the notion that it is crucial to understand the external and internal drivers that influence the development of airline environmental policy if realistic and appropriate benchmarks are to be set for different sectors of the tourism industry. Given the historic and forecasted growth in air travel, the salience of this research is demonstrated.
Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
School of Environmental Planning
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Chan, Fu-tak. "A study of smartsourcing /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17982819.

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Books on the topic "Airlines"

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Cearley, George Walker. American Airlines: America's leading airline. Dallas, Tex. (P.O. Box 12312, Dallas, 75225): G.W. Cearley, Jr., 1987.

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Limited, Mintel International Group, ed. Airlines. London: Mintel International Group Ltd., 2003.

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Jacob, Howard, and Key Note Publications, eds. Airlines. Hampton: Key Note Ltd, 2002.

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Group, Mintel International, ed. Airlines. London: Mintel International, 2001.

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Publications, Key Note, ed. Airlines. 8th ed. Hampton: Key Note Publications, 1992.

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Group, Mintel International, ed. Airlines. London: Mintel International Group, 1996.

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Group, Mintel International, ed. Airlines. London: Mintel International, 2001.

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Publications, Key Note, ed. Airlines. 5th ed. London: Key Note Publications, 1986.

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Dominic, Fenn, and Key Note Publications, eds. Airlines. Hampton: Key Note, 2000.

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Ltd, Mintel International Group, ed. Airlines. London: Mintel International, 2003.

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Book chapters on the topic "Airlines"

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Wang, Chaofeng, and Jiaxin Li. "Measurement and Evaluation on China’s Cargo Airlines Network Development." In Proceeding of 2021 International Conference on Wireless Communications, Networking and Applications, 123–38. Singapore: Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-19-2456-9_14.

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AbstractIn view of China’s cargo airlines network, taking the airport of each city as the node and the number of flights between cities as the weight of the side, the network topology index and economic index are used to evaluate the current situation of the network and the development potential of the network. Then, the TOPSIS method is used to comprehensively evaluate China’s cargo airlines network. The results show that the network ranking of each airline is: China Cargo Airlines, SF Airlines, China Post Airlines, Jinpeng Airlines, Longhao Airlines, Yuantong Airlines. Finally, considering the development stage of China’s cargo airlines, the sensitivity analysis is conducted by resetting the weight to verify the effectiveness of TOPSIS method. At the same time, according to the different stages of the network of cargo airlines, some suggestions on the development of the network are given.
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Schmitt, Dieter, and Volker Gollnick. "Airlines." In Air Transport System, 187–223. Vienna: Springer Vienna, 2015. http://dx.doi.org/10.1007/978-3-7091-1880-1_7.

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Thießen, Friedrich. "Airlines." In Der Luftverkehr und seine Subventionen, 55–75. Wiesbaden: Springer Fachmedien Wiesbaden, 2020. http://dx.doi.org/10.1007/978-3-658-32110-9_4.

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Janić, Milan. "Airlines." In System Analysis and Modelling in Air Transport, 158–248. Boca Raton : CRC Press, Taylor & Francis Group, 2021.: CRC Press, 2020. http://dx.doi.org/10.1201/9780429321276-3.

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Kalić, Milica, Slavica Dožić, and Danica Babić. "Airlines." In Introduction to the Air Transport System, 155–83. Boca Raton: CRC Press, 2022. http://dx.doi.org/10.1201/9781003102533-5.

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Thießen, Friedrich. "Airlines." In Air Transport and its Subsidies, 51–70. Wiesbaden: Springer Fachmedien Wiesbaden, 2022. http://dx.doi.org/10.1007/978-3-658-38899-7_4.

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Kearns, Suzanne K. "Airlines." In Fundamentals of International Aviation, 82–129. 2nd ed. Second edition. | Milton Park, Abingdon, Oxon; New York, NY: Routledge, 2021. |: Routledge, 2021. http://dx.doi.org/10.4324/9781003031154-3.

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Winter, Gabriel. "Airlines." In Encyclopedia of Tourism, 1–3. Cham: Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-319-01669-6_816-1.

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Shimizu, Eiichi. "XYZ Airlines." In Managing in a Global World, 63–67. Wiesbaden: Gabler Verlag, 1998. http://dx.doi.org/10.1007/978-3-322-91237-4_10.

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Balfour, Campbell. "The airlines." In Incomes Policy and the Public Sector, 192–212. London: Routledge, 2021. http://dx.doi.org/10.4324/9781003108047-6.

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Conference papers on the topic "Airlines"

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Garina, Ekaterina Sergeevna. "Information Technology: Current and Future Trends for Airlines." In International Scientific and Practical Conference, Chair Tatiana Viacheslavovna Pavlovich. TSNS Interaktiv Plus, 2020. http://dx.doi.org/10.21661/r-551533.

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Adamse, Peter H. C. "Engine Condition Monitoring at KLM Royal Dutch Airlines." In ASME 1986 International Gas Turbine Conference and Exhibit. American Society of Mechanical Engineers, 1986. http://dx.doi.org/10.1115/86-gt-300.

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Engine Condition Monitoring (ECM) for an airline is a basic need to make its engine operation as economic as possible. This paper describes the ECM development at KLM-Royal Dutch Airlines. The objectives and philosophy of the systems are discussed, as well as the current and future functions and the use in the airline organisation.
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Otsuka, Emiri, and Namgyu Kang. "Usability of Booking a Flight Ticket Using Airline Applications on Smartphones." In AHFE 2023 Hawaii Edition. AHFE International, 2023. http://dx.doi.org/10.54941/ahfe1004245.

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In recent years, using online has emerged as the predominant method to book an airline ticket. Following the COVID-19 pandemic, there has been a surge in the popularity of small-group travel in Japan, leading to an increasing number of smartphone users booking tickets. Consequently, the user-friendliness of airline applications profoundly impacts users' willingness to make purchases. This study aimed to visualize challenges and areas for improvement in airline ticket reservations focused on Japan Airlines and Thai Airways. Therefore, experimental investigations were conducted using these smartphone applications of two airlines. The experiments involved five participants who were tasked with navigating through the entire reservation process using the applications of the respective airlines. Subsequently, we gathered participants' impressions regarding their experience of booking a flight ticket with the retrospective protocol analysis as a qualitative method. The flow of the reservation process was primarily categorized into the following five segments: location selection, date selection, flight selection, and personal information input.The results from the experiment underscore the essential attributes of a user-friendly application for booking a flight ticket. These attributes include optimizing the presentation of information, effectively categorizing data, strategically placing buttons to minimize errors, and ensuring a consistent navigational experience. This study's outcomes highlight that enhancing the usability of applications requires deliberate attention to these factors. In conclusion, this study addresses the pressing concern of designing intuitive and user-friendly airline applications for booking a flight ticket. This study also effectively categorizes the reservation process into key stages by focusing on the applications of Japan Airlines and Thai Airways. This comprehensive analysis accentuates the importance of design considerations in promoting user satisfaction, enabling airlines to cater to the growing trend of online reservations and offer users a seamless experience for booking a flight ticket.
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Waycaster, Garrett, Christian Bes, Volodymyr Bilotkach, Christian Gogu, Raphael Haftka, and Nam-Ho Kim. "Conceptual Design Optimization With Economic Uncertainty: An Application to Interactions Between Designers and Airlines." In ASME 2014 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/imece2014-36779.

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Many engineering problems involve interactions between multiple decisions makers, or stakeholders, each with their own objectives and uncertainties. Considering these interactions during design optimization allows us to account for new sources of uncertainty, which we refer to as economic uncertainty. In this paper, we consider an application of optimization considering interactions between aircraft designers and airlines based on the design of a commercial transport aircraft wing. We consider that the aircraft designer makes their design decisions first, and therefore must predict the reaction of the airline. We focus on the effect of two economic uncertainties: uncertainty that would normally only affect the airline and uncertainty due to asymmetric information, or errors in the designers’ understanding of the airlines’ preferences. We find that these uncertainties play a significant role in the optimal decisions by both airlines and designers. We also show that asymmetric information may actually be beneficial for both stakeholders in certain cases, where both players benefit from the aircraft designer underestimating the operating costs of the airline.
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Trapote-Barreira, César, Andreas Deutschmann, and Francesc Robusté. "Managing airlines: the cost of complexity." In CIT2016. Congreso de Ingeniería del Transporte. Valencia: Universitat Politècnica València, 2016. http://dx.doi.org/10.4995/cit2016.2016.4092.

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This paper is dedicated to the structure of airline networks as a sink of efficient airline operations. Parameters of complexity were derived and mirrored on level of service as well as efficiency parameters. Airlines usually considerers an operational overhead to predict the total flight operation cost. This parameter includes the expected cost for disruptions and delays. When an airline has to mobilize an aircraft in a base for recovering the service or for breaking an emergent dynamic, then it is running extra costs. The cost of managing complexity in the airline industry has a direct impact on profit and loss account. Therefore, this paper presents an integrated approach to evaluate this cost, based on padding and aircrafts dedicated to recover disruptions. Finally, some additional indicators are derived to evaluate reliability improvement as part of complex performance.DOI: http://dx.doi.org/10.4995/CIT2016.2016.4092
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Máčadi, Marek, and Benedikt Badánik. "Digital media airline crisis communication." In Práce a štúdie. University of Žilina, 2023. http://dx.doi.org/10.26552/pas.z.2023.2.12.

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This article explains what social media is and how influential can social media be. Focus of this paper is on usage of digital media by airlines during times of crisis. This article explains what digital media and Twitter are, how airline use Twitter as a social media platform to communicate with its stakeholders, customers and employees during crisis and how digital media can be used by airlines to efficiently communicate with interested parties. Furthermore, examples of inadequate crisis communication made by airlines during major crisis incidents will be shown as an example of what consequences can incorrect crisis communication cause.
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Volosov, Evgeny. "«S7 Airlines»: How a Private Company Can Survive Among the State Competitors." In Irkutsk Historical and Economic Yearbook 2020. Baikal State University, 2020. http://dx.doi.org/10.17150/978-5-7253-3017-5.33.

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The article is dedicated to the business features of the biggest private Russian airline company — «S7 AIRLINES». The author analyses the history of its formation and development in the 1990s-in the beginning of 2000s, its competitive advantages in the past and nowadays. A special attention is given to the strategy of «S7 AIRLINES» in terms of optimization of financial and production activities and diversification of its business projects.
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Mihalčinová, Nikola, and Benedikt Badánik. "Marketing of low-cost carriers." In Práce a štúdie. University of Žilina, 2023. http://dx.doi.org/10.26552/pas.z.2023.2.17.

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The article deals with the marketing of low-cost airlines and marketing strategies. The article primarily focuses on three selected airlines - Wizz Air, Ryanair and easyJet. The aim of this article is to propose specific possibilities for improving marketing activities based on the theoretical basis obtained from relevant sources and the subsequent processing of the practical part. Proposals are based on the analysis of marketing strategies, including marketing mix, Porter's five forces model, perception map, passenger segmentation, BCG matrix and Ansoff matrix, and evaluate the success and effectiveness of airline marketing activities. The results of the analysis show that airlines could improve their marketing activities through various strategies, such as increasing investment in digital marketing, improving service and customer experience, adapting prices and product packages to the needs of different passenger segments, and expanding the market into new areas. These recommendations can help airlines improve their competitiveness and market success and contribute to their long-term success.
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Kılıç, Sena, and Özge Peksatıcı Yanıkoğlu. "BREAKING THE BARRIERS: AN ANALYSIS OF DIVERSITY, EQUITY, AND INCLUSION STRATEGIES IN THE GLOBAL AVIATION INDUSTRY." In Tourism in Southern and Eastern Europe 2023: Engagement & Empowerment: A Path Toward Sustainable Tourism. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/tosee.07.13.

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Purpose – Diversity, Equity, and Inclusion (DEI) refers to efforts to promote the involvement of a wide range of individuals from diverse backgrounds, experiences, skills, and expertise. Despite the growing importance of DEI in the aviation industry, there has been a lack of research exploring the DEI strategies of airlines. This study aims to examine the DEI strategies of the top 10 airlines in the world based on their official statements and reports. The study investigates the prioritization of DEI concerns by airlines and the types of DEI strategies commonly employed. Methodology – Data is gathered from the airlines' websites and reports, and each company's DEI scores are calculated. This study employes manual coding to analyze how airline’s view and prioritize diversity, equity, and inclusion (DEI), as well as how they implement DEI practices. Findings – The study provides a better understanding of the current state of DEI practices in the aviation industry and identifies potential areas for improvement. Prioritizing DEI can positively affect the travel experience and attract customers who value DEI and sustainability. Embracing diversity can also lead to a more dynamic and productive workplace for airlines. Contribution – The findings will be valuable not only for the aviation industry but also for other industries. Also, this study will serve as a foundation for further research on DEI practices in the aviation industry. It provides a DEI management performance evaluation of airlines and offers recommendations for areas of improvement, helping airlines to create a more inclusive environment and benefiting the tourism industry as a whole.
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Sakız, Burcu. "Risk Management and Airline Sector by Using Financial Ratios - An Application." In International Conference on Eurasian Economies. Eurasian Economists Association, 2017. http://dx.doi.org/10.36880/c08.01825.

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The growing airline transportation in the world and Turkey in recent years has increased the importance of airline passenger and cargo transportation operations and has brought intense competition in the domestic and international airlines market. Under intense competition, it is of utmost importance to capture the sustainable success of an ever-evolving and growing market by accurately assessing the financial performance and risks of businesses. In addition to the financial ratios generally used in all sectors, a number of indicators specific to the airline industry are used to assess the financial status of companies operating in the airline industry. These ratios and indicators will be calculated to compare for past periods and years, to assess risks for the future, to make forecasts, to report, to be able to see the financial status of the business concerned and to plan and make decisions in a more healthy and accurately. In this paper, after literature review, one of the most important financial risk evaluation model Altman Z’’ score is examined and an application with Turkish Airlines’ quarterly last 3 years financial data is evaluated.
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Reports on the topic "Airlines"

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Aldrich, Susan, and Patricia Seybold. Malaysia Airlines. Boston, MA: Patricia Seybold Group, May 2015. http://dx.doi.org/10.1571/cs05-15-15cc.

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Seybold, Patricia. Managing Customer Innovation at Alaska Airlines. Boston, MA: Patricia Seybold Group, May 2012. http://dx.doi.org/10.1571/sp05-31-12cc.

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Seybold, Patricia. Alaska Airlines' Evolves Its Mobile Strategy. Boston, MA: Patricia Seybold Group, August 2012. http://dx.doi.org/10.1571/cs08-02-12cc.

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Borenstein, Severin, and Nancy Rose. Do Airlines in Chapter 11 Harm Their Rivals? Bankruptcy and Pricing Behavior in U.S. Airline Markets. Cambridge, MA: National Bureau of Economic Research, February 1995. http://dx.doi.org/10.3386/w5047.

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Seybold, Patricia. Why Alaska Airlines Considers Mobile Development a Core Competency. Boston, MA: Patricia Seybold Group, February 2013. http://dx.doi.org/10.1571/cs02-21-13cc.

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Fang, Hanming, Long Wang, and Yang Yang. Competition and Quality: Evidence from High-Speed Railways and Airlines. Cambridge, MA: National Bureau of Economic Research, July 2020. http://dx.doi.org/10.3386/w27475.

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Borenstein, Severin. On the Persistent Financial Losses of U.S. Airlines: A Preliminary Exploration. Cambridge, MA: National Bureau of Economic Research, January 2011. http://dx.doi.org/10.3386/w16744.

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Jain, Kavita. Analyzing customer reactions towards popular Airlines with Aspect-based Sentiment Analysis. Ames (Iowa): Iowa State University, January 2021. http://dx.doi.org/10.31274/cc-20240624-210.

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Fioravanti, Reinaldo, Isabel Granada, Raúl Rodriguez Molina, Jacob Veverka, Paola Ortiz, and Eduardo Café. Air Transport: Current Topics in Latin America and the Caribbean: Regulation and Economics. Inter-American Development Bank, May 2016. http://dx.doi.org/10.18235/0006385.

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The aviation sector is growing rapidly in Latin America and the Caribbean (LAC) and is expected to continue growing in the future. Several countries in the region had growth rates in passenger volumes of 20% and 30% per year (2012 Fitch Ratings). Projections suggest that the region will grow at an annual rate of 6% over the next 20 years. This dynamic is putting pressure on existing aviation infrastructure, demanding higher capacity and better performance. This combined with the liberalization of the market and the consolidation of airlines are the main drivers for improvements in regulatory frameworks in force. This booklet will give a brief overview of the main areas that influence the air transport regulatory framework and its role in the governance and oversight of airlines and airports.
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Benmelech, Efraim, and Nittai Bergman. Liquidation Values and the Credibility of Financial Contract Renegotiation: Evidence from U.S. Airlines. Cambridge, MA: National Bureau of Economic Research, June 2008. http://dx.doi.org/10.3386/w14059.

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