Dissertations / Theses on the topic 'Air transportation. Airlines'
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Racic, Milan A. "The evolution of global airlines : the role of airline mergers, franchises and alliances in the re-development of international air transport regulation." Thesis, McGill University, 1996. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=23964.
Full textHowever, as the international component of the air transport industry has grown in importance, the tenets underlying this restrictive regulatory system are increasingly coming into question. This thesis examines the development of international airline co-operation and integration, namely by way of mergers, franchises and alliances, in the face of the existing regulatory obstacles. It examines the legal impediments to, the form of, and the costs and benefits of each of these integrative methods and their various derivatives. Finally, it traces the regulatory responses to these integrative activities, and explores the possibility and methodology of creating a truly global airline, both in form and in function.
HELTERLIN, Gilles, and Nuno RAMALHO. "How did the deregulation of air transportation in Europe foster entrepreneurial behavior and innovation in the European airline industry over the last twenty years? : Case studies: SAS Airline & Ryanair." Thesis, Umeå University, Umeå School of Business, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1224.
Full textThe dynamics of business contexts influence the way firms act in their industry. These changes can have effects in several areas within a company. Entrepreneurship and Innovation are two areas that are affected when a change in firm’s environment occurs, like Schumpeter, Shane and Drucker point. Changes in the deregulatory framework are a specific type of change that can occur. According to Entrepreneurship theories, the removal of regulatory barriers creates opportunities to different reallocation of resources that can lead to changes in market equilibrium. This study addresses this relation between deregulation and entrepreneurship-innovation in the European airline industry. With the removal of regulatory barriers, companies like SAS and Ryanair, saw opportunities to do something new and at the same time had to adapt to these “doing something new” behavior of other companies. Entrepreneurship and innovation were the answer to theses changes and the weapon to fight answers to others with this change. Considering this, our statement problem is the following:
How did the deregulation of air transportation in Europe foster entrepreneurial behavior and innovation in the European airline industry over the last twenty years? The case of SAS and Ryanair.
Our goal is to describe the process of deregulation and how firms reacted to it and to give explanations behind the relation deregulation-entrepreneurship, identifying the direct and indirect influence of deregulation in the studied companies. Furthermore, based on this investigation, we will trace possible ways on how future deregulation in Europe can foster further entrepreneurial behavior and innovation.
This thesis was conducted with a positivism scientific ideal and a deductive approach. We used a qualitative method to collect empirical data that could match with the theories we had chosen beforehand. We conducted three interviews with people inside the industry – from airlines (SAS Braathens and SAS) and from airports (LFV). The first two were used as main sources to SAS case study and the third to have a perspective of airline industry. Since we could not get any interview with Ryanair, Ryanair story book was used as main source for this case study.
Our theoretical framework consists of four different broad areas that are interrelated to each other. These areas and the respective theories integrated in them are: institutions and regulation, changes in context and strategic position.
Our study shows that EU deregulation altered the five competitive forces in European airline industry and in turn this fostered entrepreneurship and innovation, as a reaction of firms to adapt to the change in their context. The reaction of Ryanair and SAS through entrepreneurial and innovative behaviour was different due to the differences in their business model. We argue that the removal of barriers to new entrants and the increased rivalry between firms were the main forces that fostered entrepreneurship and innovation. We predict that if further EU deregulation comes (as it is the trend) this will generate more opportunities to entrepreneurship and innovation like it generated in the past.
Keysan, Gizem. "Tactical and operational planning for per-seat, on-demand air transportation." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2009. http://hdl.handle.net/1853/29730.
Full textCommittee Co-Chair: George L. Nemhauser; Committee Co-Chair: Martin W. P. Savelsbergh; Committee Member: Bruce K. Sawhill; Committee Member: Joel Sokol; Committee Member: Ozlem Ergun. Part of the SMARTech Electronic Thesis and Dissertation Collection.
Набок, Інна Іванівна, Инна Ивановна Набок, and Inna Nabok. "Міжнародне співробітництво України в авіаційній сфері." Thesis, Національний авіаційний університет, 2021. https://er.nau.edu.ua/handle/NAU/53171.
Full textУкраина является быстро растущим авиационным рынком с выгодным географическим положением и обладает мощным потенциалом, ежегодно граница которого пересекает 6 миллионов иностранных туристов. В настоящее время страна связана со многими двусторонними соглашениями о сотрудничестве и стоит перед выбором дальнейшего направления своего развития: евроатлантического или СНГ.
Ukraine is a fast-growing aviation market with a favorable geographical position and has a strong potential, the border of which is crossed annually by 6 million foreign tourists. Currently, the country is associated with many bilateral cooperation agreements and is faced with the choice of further direction of its development: Euro-Atlantic or CIS.
Scheving, Thorsteinsson Astridur. "State aid to airlines." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp03/MQ64301.pdf.
Full textKleinfehn, Andrew David. "Regional airline pilot commute| How commuting by air affects pilots' satisfaction with life." Thesis, The University of North Dakota, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10247662.
Full textAt a time of increased use and competitiveness amongst U.S. regional airlines, and the growing pilot shortage, regional air carriers and pilots alike lack proper understanding how pilot commutes by airplane affect satisfaction with life. There are numerous studies on how commuting by vehicle, bicycle, mass transit system, or walking (traditional commute) to and from work affects one’s satisfaction with life. There are no identified studies which investigate regional airline pilots’ commute by airplane and its affect on satisfaction with life.
The purpose of this study was to gain knowledge on regional airline pilot commutes, how commuting affects regional pilots’ satisfaction with life, and to explore why regional airline pilots choose to commute. This study used both qualitative and quantitative measures to accomplish this task by imploring a mixed methods exploratory sequential design. The two research questions were what is the variation in the Satisfaction With Life Scale scores between different groups of regional pilots and what aspects of pilot commuting are related to traditional commuting?
This study used previous related research and regional airline pilot qualitative interviews to build a quantitative survey to measure satisfaction with life. The survey was distributed to a large regional airline to get a representative pilot population sample response. Statistical analysis was conducted on the responses which looked for significance between different groups of regional airline pilots.
Results from a t-test indicated that there is a significant difference in Satisfaction With Life Scores for regional pilots that are able to traditionally commute to their domicile vs. regional pilots who commute by airplane to their domicile. Further t-test results indicated that there is a significant difference in satisfaction with life for airplane commute captains vs. traditional commute captains, and airplane commute captains vs. traditional commute first officers. When only airplane commute pilots were analyzed, there are significant differences in satisfaction with life for pilots that commute over 43.33 hours a month (equivalent to one hour, one way traditional commute), and a one way airplane commute of two or more legs. A Between-Groups ANOVA indicated that commuting the day before a trip begins and commuting the day after a trip ends (un-commutable trip) produces a less satisfied pilot compared to trips that are commutable at the beginning, end or both ends.
Kuno, Nikita, and Нікіта Євгенійович Куно. "Analysis of airlines state during pandemic." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/51106.
Full textNowadays we cannot imagine our life without air transportations. Transportation plays a huge role not only in everyday life, but also in the formation of the economy and gross domestic product both domestically and internationally. Air transportation is the carriage of passengers, mail, load and freight by aircraft and helicopters and all types of air transportations are classified according to the territorial sign, to objects of transportation and to direction of transportation. Air transport entered our life like no other and was able to bring dreams into reality by the safety, comfort and speed. In 2020, aviation faced problems related to the COVID-19 pandemic, which made adjustments to the plans of all airlines around the world. That is why the main goal of this work is to analyze how the pandemic influenced two of the best airline around the world – Lufthansa. У наш час ми не можемо уявити своє життя без повітряних перевезень. Транспорт відіграє величезну роль не тільки в повсякденному житті, але й у формуванні економіки та валового внутрішнього продукту як на внутрішньому, так і на міжнародному рівні. Повітряні перевезення - це перевезення пасажирів, пошти, вантажу та вантажів літаками та вертольотами, і всі види повітряних перевезень класифікуються за територіальним знаком, за об'єктами перевезення та за напрямом перевезення. Повітряний транспорт увійшов у наше життя як ніхто інший і зміг втілити мрії в життя завдяки безпеці, комфорту та швидкості. У 2020 році авіація зіткнулася з проблемами, пов’язаними з пандемією COVID-19, яка внесла корективи в плани всіх авіакомпаній світу. Ось чому основною метою цієї роботи є проаналізувати, як пандемія вплинула на дві найкращі авіакомпанії світу - Люфтганза.
Park, Yongha. "Studies in Airline and Aviation Efficiency." The Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu149261466159752.
Full textLeader, Joseph Paul. "The Adoption and Diffusion of the Air Taxi/Air Charter Travel Innovation." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5366.
Full textPetsikas, George. "Airline deregulation and competition in the Canadian air transport industry today, and prospects for the future." Thesis, McGill University, 1989. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=59582.
Full textThe second major development was the extremely rapid process of consolidation, precipitated mainly by deregulation, into an industry dominated by two airlines; a duopoly. The implications arising from this situation for present and future competition in the Canadian air transport industry, as viewed from a market contestability perspective, need to be assessed.
Kim, Junhyuk. "An Agent-based Model for Airline Evolution, Competition, and Airport Congestion." Diss., Virginia Tech, 2005. http://hdl.handle.net/10919/27936.
Full textPh. D.
Huang, Chu Cheng 1964. "Airline labour law : a study of certain labour law rules in international air transport." Thesis, McGill University, 1997. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=34739.
Full textA critical survey of labor regulations operating in the international air transport industry is provided through commentary on the principles formulated by judicial decisions and the theories which underlie their reasoning, helping to clarify both substantive and procedural labor laws affecting international air transport.
A critical analysis of different categories of statutory labor law governing international air transport is also provided to assess the validity of commonly-erected conflict of labor law rules, thereby revealing the inadequacy of the single rule principle in view of the unique and perplexing regulatory interests which are inherent in aviation activity. The divergence between domestic labor statutes and Treaties of Friendship, Commerce and Navigation or bilateral air transport agreements also adds a more subtle aspect to the problems explored.
Litvay, Robyn Olson. "Development and Validation of a New Air Carrier Block Time Prediction Model and Methodology." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1338750175.
Full textNunes, Paulo. "Holistic risk management in commercial air transport : a methodology to apply ISO 31000 to the airline industry." Thesis, City University London, 2015. http://openaccess.city.ac.uk/13571/.
Full textMumbower, Stacey M. "Extracting airline and passenger behavior from online distribution channels: applications using online pricing and seat map data." Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/49110.
Full textJanků, Tomáš. "Analýza faktorů ovlivňující délku působení nízkonákladového dopravce na trhu." Master's thesis, Vysoké učení technické v Brně. Fakulta strojního inženýrství, 2020. http://www.nusl.cz/ntk/nusl-417577.
Full textGomes, Wagner de Paula. "Programação de tripulantes de aeronaves no contexto brasileiro." Universidade de São Paulo, 2009. http://www.teses.usp.br/teses/disponiveis/3/3138/tde-21122009-170008/.
Full textThis master of science research treats the Crew Scheduling Problem (CSP), as part of the airlines operational planning. The main aim of the CSP is to assign a set of tasks to crew members, considering the labor regulations, safety rules and policies of companies, such that the crew cost is minimal. The CSP is divided into two subproblems, solved sequentially: Crew Pairing Problem (CPP) and Crew Rostering Problem (CRP). First, CPP provides a set of pairings that covers all the planned flights. Then, in the CRP, the rosters, encompassing the pairings and other activities such as rest periods, alert duties, reserve duties, training times and vacations, are assigned to the crew members. This decomposition is justified by the combinatorial nature of the CSP, but it not incorporates the crew members availabilities and preferences in both subproblems (CPP and CRP), generating extra costs related to conflicts that arise during the assignment of rosters to the crew members in the CRP. Besides, the costs estimations adopted in the CPP does not have a global character, since the real cost of the global schedule can be only obtained after the assignment of the rosters. The state of the art involves the integrated solution of CSP, where the CPP does not need to be solved, thus providing a better estimated cost and a better schedule quality, considering crew costs and also crew members availabilities and preferences globally. The problem, however, is NP-Hard. Therefore, the methodology proposed in this master of science research aims to obtain an integrated solution of the CSP, through an hybrid algorithm genetic associated with a depth-first search procedure, taking into account the Brazilian legislation. The methodology was tested, with success, to solve instances related a real network of a Brazilian airline.
Gomes, Wagner de Paula. "Modelagem integrada do problema de programação de tripulantes de aeronaves." Universidade de São Paulo, 2014. http://www.teses.usp.br/teses/disponiveis/3/3138/tde-25112014-143703/.
Full textThis doctoral research treats the Crew Scheduling Problem (CSP), as part of the airlines operational planning. The CSP consists of optimally assigning the required crew members to planned flights, in such a way that it minimizes the total cost of the aircrew, taking into consideration the proper legislation and the satisfaction of the crew members. The CSP is usually divided into two independent subproblems, modeled and solved sequentially: Crew Pairing Problem (CPP) and Crew Rostering Problem (CRP). This decomposition does not incorporate all the crew members attributes (availability, qualification, seniority and individual preferences), which does not lead to a real cost estimate and affects the quality of the final solution. The state of the art involves the integrated solution of CSP, without solving the CPP at first and providing a more realistic solution. The CSP, however, has a combinatorial nature. This research proposes and explores models based on integer linear programming and on heuristics to solve the CSP in an integrated way. These heuristics incorporate GRASP metaheuristic, Clarke and Wright savings heuristic and day-by-day heuristic. The models were successfully tested to solve instances related to the networks of three Brazilian airlines.
La, Foy Tanya Lerlin. "On-demand air transportation flight scheduling." Thesis, 2012. http://hdl.handle.net/10539/11900.
Full textVermooten, Joachim. "Economic control over domestic air transportation in South Africa : a historic perspective." Thesis, 2012. http://hdl.handle.net/10210/7442.
Full textThe development of aviation in the 20th century presented a new mode of transportation within South Africa. Soon it was recognised that air transportation would play an important role in the development of South Africa, as the country was ideally suited to it due to favourable weather conditions and relatively long distances between larger community settlements. Air transportation also presented a new form of competition to an existing mode of transport - railways. The interest of the public in air transportation was soon recognised and control applied in various forms. These included legislation, regulations, conditions to licenses as well as contractual provisions of agreements. Two forms of control over air transport developed, namely: air navigational (or technical and operational) aspects; and economical / commercial aspects.
Lin, Lung-Yu, and 林隆榆. "A Study on Operation KSF of Passenger Air Transportation for Internation Airlines." Thesis, 1997. http://ndltd.ncl.edu.tw/handle/12388394101449000300.
Full text國立中山大學
企業管理學系
85
In recent years, the market environment of air transportation industry in Taiwan area is changed rapidly, by the promotion of government''s open sky policy and the assurance of the government''s long-term objective---Asia air hub. Since most of the airlines enlarge their aircraft scale, the domestic air transportation market was under the condition of surplus capacity by excess supply. Nowadays, the fatal competition of discounting between the airlines will turn off and on. As a result of orient shifting of world economic center, the demand of air transportation consumption in Asis-Pacific area is growing rapidly. Therefore, every country in Asia-Pacific area make efforts to rush ahead of the worthy international passenger transportation market. Moreover, the great advantage of Taiwan as the geographic center of Asia-Pacific area should be respected all the more. However, what should the Taiwan''s airlines do to make a success within, international competition? It is the motivity and interesting of this study. The objective of this study is researching the "Key Success Factor(KSF) of scheduled airlines operation". This study used AHP and Porter''s " Diamond Structure ", and the opinions of industries,offcials and professors of air transportation are followings: A.The comparative importance of four criteria : (WEIGHT) 1.DEMAND CONDITION OF AIR TRANSPORTATION MARKET --------- 34% 2.COMPANY STRATEGY, STRUCTURE & RIVALRY OF AIRLINES ----- 28% 3.FACTOR CONDITION OF AIR TRANSPORTATION SERVICES ------- 22% 4.RELATED AND SUPPORTING INDUSTRY OF AIRLINES INDUSTRY -- 16% B.The top ten of twenty subcriteria are followings: 1.MARKET INTENSITY 6.FINANCE & FAME 2.SERVICE QUALITY 7.MARKET GROWTH 3.FLIGHT ROUTE & RIGHT 8.MARKET SHARE 4.CUSTOMER LOYALTY 9.MARKET SCALE 5.COST ECONOMY 10.TOURIST INDUSTRY.
Shu, Chen Fung, and 陳楓舒. "Analysis of LCCs in Taiwan's Air Passenger Transportation Market Influence-A Study of Nationality Traditional Airlines." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/bm4umm.
Full text康寧大學
企業管理研究所
103
Rapid rise of LCCs in world regional aviation market , has become a hot topic in academia and industry. Lccs started late in Asia , but it developed rapidly in recent years. The most prevalence of LCCs is in Southeast Asia area and the most potential is Northeast Asia. Enormous opportunities attract Nationality Airlines to join LCCs. According to related literature, the passenger load factor, economic development and global oil prices are the major factors affecting the aviation industry operations. But few literature consider the rise of LCCs . Therefore, this study observe the actual industry dynamics, try to analyze lccs have impact on nationality airlines business. Limited to the integrity of the data obtained, so as to China Airlines, EVA Airways and TransAsia Airways as the main research subject. Firstly, this study used PESTEL analysis to understand the important factors that affect the Taiwan's Air passenger transportation market, then used multiple regression analysis to understand the LCCs market share, the nationality aviation passenger load factor, the national income change rate , the global oil prices change rate, how they affect the the nationality traditional airlines market share and revenue. This study found that passenger load factor and economic growth will help improve national aviation revenue. The most important variables which affect the nationality airlines business is Lccs market share, highlighting its importance. In the three nationality traditional airlines, EVA Air has a minimal impact by LCCs. It's worth noting that global oil prices in delay of three months has largest impact for nationality aviation. Results of this study echoes the practice on aviation industry generally take oil hedging strategy. Overall, the results of this study can provide a reference when the government and the airline industry formulating policies.
Liou, You-Heui, and 劉有輝. "Air Transportation Workers Participation in Recreational Sports Status and Obstacles - A Case Study of China Airlines Employees." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/31997204339038534756.
Full text國立體育大學
體育研究所
98
The purpose of this study was to explore the air transportation industry employees the current status of participation in recreational activities and factors on different background variables and obstacles to recreational sports participation.This study used questionnaires to conduct research, to "air transport workers involved in recreational sports and obstacles status questionnaire" as a research tool, china airlines employees object of study, 205 valid questionnaires. Based on actual survey data, the average value, standard deviation for statistical, and to t-test, variance analysis, inspection staff will participate in leisure & sports and recreational constraints of the significant, variance, to Scheffe method for later comparison. The results showed: 1.The air transport industry employees take part in recreational sports type were "outdoor sports", "ball", "water or water sports", "folk movement", "fitness", "dance movement", "karate ", "air campaign". Leisure activities and whether the overall levels of participation are low phenomenon. 2.The order of leisure constraints factors are as followed: the first "Constructional constraints factor", "Interpersonal interaction constraints factor" and the second "Individual internal constraints factor". 3. The types of leisure participation from different "gender ", " age ", "educational levels", "marital status ", "seniority, average incomes ", air transportation workers tend to be similar. 4. The differences of leisure constraints factors from different gender, age, educational levels, marital status, seniority, average incomes, and difference did not reach significant levels.
Quynh, Pham Ngoc Khanh, and 範玉慶瓊. "Researching customer satisfaction toward service quality of air transportation: A case study in Vietnam Airlines cargo-Middle regional office." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/75947416218085477664.
Full text樹德科技大學
經營管理研究所
103
Air cargo transportation plays an important role in the growth of world economic. Although encountering many difficulties in economic crisis, many experts predict that Vietnam is one of air cargo industries that have the highest growth rate in the world. In the recently years, contribution of Vietnam Airlines cargo department is higher estimate in the development of Vietnam Airlines in middle region. In the study, SERVQUAL model (Parasuraman, Zeithaml, and Berry, 1985) is applied to evaluate the level of customer satisfaction toward air cargo transportation in Vietnam Airlines-Middle regional office. The data of this research was collected from survey method that uses non-probability convenience sampling technique. The survey was conducted 220 officers of forwarders and personal customers operating in Da Nang for two months. The purpose of this study is determining service quality components that have effect on customer satisfaction and evaluating customer satisfaction toward service quality of air transportation in Vietnam Airlines-Middle regional office. Cronbach’s alpha, Exploratory Factor Analysis EFA, Regression and correlation, Oneway-ANOVA analysis was applied for this purpose. The findings have not only academic implications for filling the gap in the literature review about service quality attributes in air cargo transportation but also managerial implications for strategic plan which service quality components Vietnam Airlines cargo should focus on to improve service quality of air cargo transportation.
Mutapanduwa, Simbarashe Morgan. "Assessment of the contributions of air transportation in stimulating local economic development in Vhembe District." Diss., 2016. http://hdl.handle.net/11602/376.
Full textSuski, Shea Matthew. "Cooperation between high-speed rail and air travel in the United States." Thesis, 2011. http://hdl.handle.net/2152/ETD-UT-2011-05-3376.
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CHRONAS, Athanassios D. "Legal constraints in the liberalisation of the European air transport sector : with special reference to the external aviation relations of the Community and the extraterritorial application of EEC competition law to foreign-based airlines." Doctoral thesis, 1991. http://hdl.handle.net/1814/5495.
Full textPinho, Bernardo Almeida. "The global airline industry: an assessment of the impact of low-cost carriers on the technical efficiency of full-service airlines." Master's thesis, 2017. http://hdl.handle.net/10071/15785.
Full textA criação da primeira companhia aérea de baixo-custo, a "Southwest Airlines", impulsionou o desenvolvimento mundial de tantas outras no sector da aviação. A simplicidade, os preços baixos e o foco no principal objetivo da atividade (voar) têm sido a chave do seu sucesso e, simultaneamente, uma ameaça às companhias aéreas tradicionais. Inevitavelmente, os operadores de serviço-completo têm vindo a realizar mudanças no seu modelo de negócio para conseguirem manter-se competitivas. Recentemente, alguns estudos têm-se focado na comparação entre os dois modelos de negócio e na análise das estratégias das transportadoras tradicionais ao aumento concorrencial. No entanto, parece não existir qualquer investigação acerca do impacto dos operadores de baixo-custo na eficiência técnica dos tradicionais. Assim, este estudo foca-se na relação entre a quota de mercado regional das transportadoras de baixo-custo e a eficiência técnica das companhias aéreas tradicionais sediadas nessa região. Para prosseguir esta investigação, foi implementada uma Análise por Envoltória de Dados de duas etapas. Inicialmente, foram estimadas as pontuações de eficiência técnica com métodos de "bootstrap" para 137 transportadoras de passageiros e, posteriormente, as pontuações foram usadas como variável dependente numa regressão "bootstrapped" truncada para identificar as fontes de eficiência. Os resultados sugerem que uma maior concentração de operadores de baixo-custo numa dada região está associada a uma menor utilização de recursos, por parte dos operadores tradicionais dessa região, para o mesmo nível de produção. Esta relação poderá ser explicada por práticas de gestão mais adequadas que aproximam o modelo tradicional do modelo de baixo-custo.
JUI-FEN, LIN, and 林瑞芬. "The Service Quality of Airline Cargo Transportation-A Case Study of EVA AIR." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/12780432835790873611.
Full text國立高雄海洋科技大學
航運管理研究所
98
Taiwan is surrounded by the sea, and its economic development is depended on international trade. After the financial crisis in 2008, the global economic downturn and the expansion and deepening, airlines also face the difficult aspect, for continuing to operate forever, the promotion - “the service quality” is the most important topic. Especially, high tech, high price and urgent cargo are forwarded by air. So, air cargo compared with marine transportation is stricter in the demand conditions. The service quality of air cargo is also relatively important for the customers. The main purpose of this paper is applying Quality Function Deployment (QFD) to survey the service quality of airline cargo transportation. Our survey based on Parasuraman, Zeithaml and Berry (1985) Service Quality Model, collecting cargo forwarder’s expect service quality and perceived service quality by questionnaire. In the meantime, we use a case study of EVA AIR. Firstly, applying Factor Analysis to identify the key factors, the five demand constructs of service quality for customers are “professional ability “, ”physical service”, “accurate and reliable”, “rapid and convenient”, “communication and understanding”, then getting the first three priorities of improvable items are “providing sufficient space”, “reasonably and rapidly to solve when cargo irregularity occurred”, “rapid confirmation of cargo space ”. The technique constructs of service quality for service providers are then examined from the service quality of airline cargo. Finally, applying QFD to combine the outside of customer’s voice and the inside of quality technique to find the five policy priorities for improving the service quality are “cargo loading and offloading”, “operational assessment and planning”, “cargo reservation”, “cargo damage processing”, “space arrangement”. The results could provide practical information for airlines to improve their service quality and to set up operation policy of the customer.
Srinidhi, S. "Economic Viability Of International Airline Operations From India." Thesis, 2010. https://etd.iisc.ac.in/handle/2005/2396.
Full textSrinidhi, S. "Economic Viability Of International Airline Operations From India." Thesis, 2010. http://etd.iisc.ernet.in/handle/2005/2396.
Full textSanto, Rute Patrícia Subtil. "Planeamento de redes de companhias aéreas." Master's thesis, 2018. http://hdl.handle.net/10316/84900.
Full textPara uma companhia aérea é importante tomar decisões que potenciem o sucesso da mesma. Dentro destas decisões, destaca-se a construção da sua rede de voos como uma das mais importantes. A preparação de um plano estratégico onde são definidos quais os mercados a servir e quais as frequências com que estes serão servidos são a base de um planeamento inicial de qualquer companhia aérea. Nesta dissertação será feita uma otimização, com o objetivo de apoio à decisão das companhias aéreas no que diz respeito à construção da sua rede e frequência de voos, considerando uma procura e frota existente. Esta frota será fixa para uma primeira abordagem e seguidamente aumentada por forma a poderem ser retiradas algumas conclusões. Será apresentado um conjunto de destinos já pertencentes à rede da companhia, seguidos da proposta de expansão de novos mercados possíveis a servir. Os resultados obtidos mostram que alguns dos mercados atualmente servidos não são rentáveis à companhia, podendo alguns ser retirados da rede e introduzir novos com maior rentabilidade. Este estudo teve por base a rede europeia da companhia aérea portuguesa TAP, mas focada maioritariamente em capitais europeias e outros mercados importantes para a companhia....................................................................................................................................................................................................................................................................................................
For an airline company it’s crucial to make decisions that lead them to success. Within this decision, the construction of its network stands out as one of the most important. The formulation of a strategic plan that defines which markets to serve and the correspondent frequencies with which they will be served are the basis of an initial planning of any airline. This dissertation will propose an optimization tool which supports airline’s decisions on its network and correspondent flight frequency, using data such as passenger demand and existing fleet. Firstly, the fleet will be fixed and then the fleet will be increased so that some conclusions can be drawn. It will be presented a set of destinations that already belong to the airline route network, followed by the proposed expansion of new possible markets to serve. The results show that some markets that are currently being served are not profitable and some of which may be removed from the network. On the other hand, the model suggests some profitable new destinations, as options to be included on the route network. This study was based on the European network of the Portuguese airline TAP but focused mainly on European capitals and other key markets for the company....................................................................................................................................................................................................................................................................................................
Hampl, Pavel. "Globální města v systému letecké dopravy." Master's thesis, 2010. http://www.nusl.cz/ntk/nusl-295811.
Full textFernandes, Nuno Óscar Gomes. "A study on the prediction of flight delays of a private aviation airline." Master's thesis, 2017. http://hdl.handle.net/10071/15447.
Full textO atraso de voo é um indicador fulcral em toda a indútria de transporte aéreo e esses atrasos têm consequências económicas e financeiras para passageiros e companhias aéras. Reconhecê- los através de predição poderá melhorar decisões estratégicas e operacionais. O objectivo é utilizar técnicas de aprendizagem de máquina (machine learning) para prever um eterno desafio da aviação: atraso de voo à partida, utilizando dados de uma companhia aérea privada. O conhecimento do contexto do negócio e dos dados adquiridos, num segmento singular da aviação, são revistos à luz das literatura vigente e a preparação dos dados, a modelização e respectiva avaliação são conduzidos de modo a contribuir para uma ferramenta de apoio à decisão no contexto da aviação privada. Os resultados obtidos revelam quais dos algoritmos utilizados demonstra uma melhor performance e quais as variáveis dos dados obtidos que mais contribuem para o modelo e consequentemente para o atraso à partida.