Books: 'Agent conversationel'

1

Long, Rob. Conversations with my agent. New York: Dutton, 1997.

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2

Long, Rob. Conversations with my agent. London: Faber and Faber, 1996.

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3

Perez-Marin, Diana. Conversational agents and natural language interaction: Techniques and effective practices. Hershey, PA: Information Science Reference, 2011.

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4

Broth, Matthias. Agents secrets: Le public dans la construction interactive de la représentation théâtrale. Uppsala, Sweden: Uppsala Universitet, 2002.

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5

Stivers, Tanya. Prescribing under pressure: Patient-physician conversations and antibiotics. New York, NY: Oxford University Press, 2007.

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6

Hamilton, Dan. Perfect phrases for real estate agents & brokers. New York: McGraw-Hill, 2009.

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7

McKenna, Michael. Power, Social Inequities, and the Conversational Theory of Moral Responsibility. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190609610.003.0002.

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According to the conversational theory, moral responsibility is essentially interpersonal and communicative. Indeed, it is not only communicative; it has a conversational dimension. On the conversational theory, an agent’s actions—those that are candidates for blameworthiness or praiseworthiness—are potential bearers of meaning, where meaning is a function of the quality of an agent’s will. This meaning is analogous to the meaning a competent speaker conveys when she engages in conversation. Call this “agent meaning.” Like speaker meaning, agent meaning can be affected by the interpretive framework whereby others interpret the meaning of an agent’s actions. One aspect of the conversational theory that remains unexplored is how asymmetrical power-dynamics, especially resulting from social inequities, shape the interpretive framework that in turn influences the context in which morally responsible agents act. This chapter explores this topic and thereby exposes an unpalatable side to the nature of our moral responsibility practices.

8

Long, Rob. Conversations avec mon agent. Actes Sud, 1999.

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9

Long, Rob. Conversations with My Agent. Penguin Publishing Group, 2009.

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10

Cassell, Justine, Joseph Sullivan, Scott Prevost, and Elizabeth F. Churchill, eds. Embodied Conversational Agents. The MIT Press, 2000. http://dx.doi.org/10.7551/mitpress/2697.001.0001.

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11

Embodied conversational agents. Cambridge, Mass: MIT Press, 2000.

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12

Churchill, Elizabeth F., Justine Cassell, Joseph Sullivan, and Scott Prevost. Embodied Conversational Agents. MIT Press, 2000.

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13

McTear, Michael. Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots. Springer International Publishing AG, 2020.

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14

McTear, Michael. Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots. Morgan & Claypool Publishers, 2020.

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15

McTear, Michael. Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots. Morgan & Claypool Publishers, 2020.

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16

McTear, Michael. Conversational AI: Dialogue Systems, Conversational Agents, and Chatbots. Morgan & Claypool Publishers, 2020.

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17

Trentin, Guglielmo. Conversational Agents As Online Learning Tutors. Nova Science Publishers, Incorporated, 2021.

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18

Nishida, Toyoaki. Conversational Informatics: An Engineering Approach (Wiley Series in Agent Technology). Wiley, 2008.

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19

Pelachaud, Catherine, and Zsofia Ruttkay. From Brows to Trust: Evaluating Embodied Conversational Agents. Ruttkay Zsofia Pelachaud Catherine, 2011.

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20

Ruttkay, Zsófia, and Catherine Pelachaud. From Brows to Trust: Evaluating Embodied Conversational Agents. Springer London, Limited, 2006.

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21

Lugrin, Birgit, David R. Traum, Association for Computing Machinery Staff, and Catherine Pelachaud. Handbook on Socially Interactive Agents: 20 Years of Research on Embodied Conversational Agents. Association for Computing Machinery, 2021.

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22

Huget, Marc-Phillipe. Communication in Multiagent Systems: Agent Communication Languages and Conversation Policies. Springer London, Limited, 2006.

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23

Winter, Mark. A Different Conversation: Realizing Your Potential as a Real Estate Agent. Tellwell Talent, 2019.

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24

Archer, Margaret S. Structure, Agency and the Internal Conversation. Cambridge University Press, 2003.

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25

Archer, Margaret S. Structure, Agency and the Internal Conversation. Cambridge University Press, 2014.

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26

Archer, Margaret S. Structure, Agency and the Internal Conversation. Cambridge University Press, 2003.

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27

Sher, George. Responsibility, Conversation, and Communication. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190660413.003.0009.

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It is natural to suppose that we should hold agents responsible for their acts when and because they are in fact responsible. However, inspired by Strawson’s landmark essay “Freedom and Resentment,” a number of philosophers have recently sought to reverse this ordering, arguing that agents are responsible when and because we do or should hold them responsible. In his book Conversation and Responsibility, Michael McKenna has tried to strike a middle ground between these views by exploiting an analogy between the ways in which we respond to wrongdoers (and the ways they respond to our responses) and the different moves in an unfolding conversation. The current chapter examines this analogy with an eye to clarifying the role that conventions and shared expectations play in the different stages of a responsibility exchange. Although the analogy is highly suggestive, the chapter argues that it does not support McKenna’s conclusion.

28

Shuy, Roger W. Undercover Agents Use Deceptive Ambiguity. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190669898.003.0005.

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Undercover operations are deceptive by definition. First, the speech event is camouflaged so that the targets believe it is very different from what it really is. This misunderstanding of the speech event creates conflicting schemas, often enabling the agents to manipulate the targets’ agendas, to reinterpret the meaning of the speech acts used by both, to use ambiguous conversational strategies to persuade the targets to agree with the agent’s propositions, and to misinterpret the targets’ words to suit the prosecution’s case. This chapter reprises the FBI undercover investigations of US Senator Harrison A. Williams, automobile manufacturer John Z. DeLorean, and the IRS investigation of an individual taxpayer named Vernon Sligh. It also demonstrates how the undercover agents used deceptive ambiguity in their techniques of producing a misleading record of language evidence that was favorable to the prosecution and unfavorable to the targets.

29

(Editor), Zsófia Ruttkay, and Catherine Pelachaud (Editor), eds. From Brows to Trust: Evaluating Embodied Conversational Agents (Human-Computer Interaction Series). Springer, 2005.

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30

Lugrin, Birgit, Catherine Pelachaud, and David Traum. Handbook on Socially Interactive Agents : 20 Years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics Volume 1: Methods, Behavior, Cognition. Morgan & Claypool Publishers, 2021.

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31

Lugrin, Birgit, Catherine Pelachaud, and David Traum. Handbook on Socially Interactive Agents : 20 Years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics, Volume 2: Interactivity, Platforms, Application. Morgan & Claypool Publishers, 2022.

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32

Lugrin, Birgit, Catherine Pelachaud, and David Traum. Handbook on Socially Interactive Agents : 20 Years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics, Volume 2: Interactivity, Platforms, Application. Morgan & Claypool Publishers, 2022.

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33

Lugrin, Birgit, Catherine Pelachaud, and David Traum. Handbook on Socially Interactive Agents : 20 Years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics, Volume 2: Interactivity, Platforms, Application. Morgan & Claypool Publishers, 2022.

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34

Huget, Marc-Phillipe. Communication in Multiagent Systems: Agent Communication Languages and Conversation Policies (Lecture Notes in Computer Science). Springer, 2003.

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35

Shuy, Roger W. Introduction. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190669898.003.0001.

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This chapter introduces the important concepts of intentionality, ambiguity, deception, institutional power, and the discourse context in the context of the Inverted Pyramid approach in order to reveal the deceptive ambiguity used by police, prosecutors, undercover agents, and complainants in the fifteen criminal cases described in the following chapters. The Inverted Pyramid is a heuristic for analyzing continuous conversation. This chapter introduces and defines the elements of the Inverted Pyramid, noting that it is most useful to begin analysis of criminal case language evidence with the largest language element, the speech event, followed in descending order with the increasingly smaller language elements of the participants’ schemas, their individual agendas (as revealed by topics and responses), their speech acts, conversational strategies used by law representatives of the government, and the lexicon and grammar, which is the language element in which the alleged smoking gun evidence commonly is thought to reside).

36

Bonilla, Michael. "I only smoke when I drink...": Easy ways to have hard conversations as a life agent. Independently published, 2019.

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37

Lugrin, Birgit, Catherine Pelachaud, and David Traum. Handbook on Socially Interactive Agents : 20 Years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics, Volume 1: Establishing SIA Research, Appearance and Behaviour, Social Cognition. Morgan & Claypool Publishers, 2021.

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38

Stivers, Tanya. Prescribing under Pressure: Parent-Physician Conversations and Antibiotics. Oxford University Press, Incorporated, 2011.

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39

Stivers, Tanya. Prescribing under Pressure: Parent-Physician Conversations and Antibiotics. Oxford University Press, 2007.

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40

Stivers, Tanya. Prescribing under Pressure: Parent-Physician Conversations and Antibiotics. Ebsco Publishing, 2007.

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41

Perfect Phrases for Real Estate Agents & Brokers. New York: McGraw-Hill, 2009.

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42

Stivers, Tanya. Prescribing under Pressure: Parent-Physician Conversations and Antibiotics (Oxford Studies in Sociolinguistics). Oxford University Press, USA, 2007.

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43

Sooy, Brian. EntreWorshippers: Conversations with Artists, Entrepreneurs, Business Leaders, Change Agents, and Risk Takers who Work by Faith and Impact Culture. Createspace Independent Publishing Platform, 2017.

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44

BOONSTRA, Lee. Definitive Guide to Conversational AI with Dialogflow and Google Cloud: Build Advanced Enterprise Chatbots, Voice, and Telephony Agents on Google Cloud. Apress L. P., 2021.

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45

Honig, Dan. Delegation and Control Revisited. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190672454.003.0008.

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This chapter traces the relationship between political authorizing environments, international development organization (IDO) management, and IDO field agents, drawing on the empirics presented in chapters 6 and 7. It digs into the experience of working for USAID as compared to DFID. It also extends the discussion of delegation to implementing contractors and brings this book’s theorizing of Navigation by Judgment into conversation with other foreign aid solutions aimed at incorporating local knowledge, such as establishing country offices or ensuring projects have country ownership. This chapter connects Part II’s empirics more tightly to the mechanisms theorized in Part I , particularly the role of authorizing environment insecurity and the need to “manage up” (Chapter 4) and their implications for the workplace experience of agents (Chapter 3) and the entry and exit of personnel.

46

Shuy, Roger W. Deceptive Ambiguity in Language Elements of the Inverted Pyramid. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190669898.003.0008.

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This chapter provides an overview of the uses of deceptive ambiguity by representatives of the government, including police, prosecutors, undercover agents, and complainants. The chapter summarizes the findings of the preceding chapters under the six categories of speech events, schemas, agendas, speech acts, conversational strategies, and lexicon/grammar. These language elements make up what is referred to here as the Inverted Pyramid, a sequential approach to analyzing language evidence that is used by representatives of the government during their criminal investigations, hearings, and trials. These six language elements, when viewed as a whole, range from larger language units to smaller ones and provide the discourse context in which the government’s perceptions of smoking gun evidence must be seen.

47

Shuy, Roger W. Prosecutors Use Deceptive Ambiguity. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780190669898.003.0004.

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Since prosecution speech events are conducted in the presence of judges and defense attorneys, prosecutors must use more subtle ways of being ambiguously deceptive. In the perjury hearing of union agent Steven Suyat, the prosecutor’s ambiguity converted the speech event of using Suyat as his own witness against other union members into an indictment against Suyat, then used deceptive ambiguity about Suyat’s schema for why he was testifying, conversational strategies for eliciting what appeared to be guilt, and meanings of words that were not shared by Suyat. In the murder trial of Larry Gentry, his prosecutor created ambiguity about Gentry’s concept of the speech event and schema of why he was involved, finally reinterpreting Gentry’s words to make him appear guilty of aiding and abetting. The grand jury hearing of Father Joseph Sica illustrates the prosecutor’s deceptive ambiguity relating to the speech event and schemas, but especially to his reinterpretation of Sica’s words.

48

Kölbel, Andrea. In Search of a Future. Edited by Meenakshi Thapan. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780190124519.001.0001.

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In a conversation about youth agency, the most common discourses that come up are of acts of liberation, resistance, and deviance. However, this perspective is fairly narrow and runs the risk of reinforcing pervasive and often polarizing depictions of youth. In order to broaden the understanding of young people’s collective actions and their potential social implications, it is necessary to ask: What types of agency do young people demonstrate? This book aims to scrutinize some of the conceptual ideas that underlie prevalent visions of youth as agents of social change and as a source of hope for a better future. As a part of the Education and Society in South Asia series, it provides insightful accounts of students’ daily routines on and around a public university campus in Kathmandu, Nepal, and calls attention to a group of non-elite university students who have remained less visible in scholarly and public debates about student activism, youth unemployment, and international migration. By placing different strands of literature on youth, aspiration, and mobility into conversation, In Search of a Future unveils new and important perspectives on how young people navigate competing social expectations, educational inequalities, and limited job prospects.

49

Pereira, Erlândia Silva, and Rogério de Melo Costa Pinto. Rodas de Conversa Dialógicas: O processo de criação de uma metodologia de investigação e intervenção em saúde. Brazil Publishing, 2020. http://dx.doi.org/10.31012/978-65-5861-198-1.

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The present research constitutes as a research-intervention carried out with Control Agents of Zoonoses (CCZ) - Dengue Control Program. The objective was to evaluate the effectiveness of the intervention of the Dialogical Conversation Wheels for refinement of the perception of Quality of Life of these workers. In the midst of this, the variations of the perception of the Quality of Life by the participants when inserted in the Wheels are identified. For that, the WHOQOL-bref instrument is used to collect quantitative data related to the Quality of Life of the research subjects, and the Dialogical Conversation Wheels as a tool for collecting qualitative data and also as a mediating space between the questionnaire and the workers. The methodology used thus involves both the quantitative and content analysis of these data, as well as an analysis of the workers' discourse from their speeches in the Dialogical Conversation Wheels, in which the researcher appropriates a Freirean look to carry out the discussion, which presents the speech of the participants of the Wheels itself in an elucidatory and explanatory way. . From the analysis of the four domains evaluated by the WHOQOL-breaf: Physical, Psychological, Social and Environmental, what can be perceived about the differences of scores (percentage) between the moments of the research, is, firstly, that there is a significant change in the perception of QV between at least two of the moments, which is expressed between moments 0 and 1, with the realization of five wheels between them.The main result that can be perceived concerns the fact that the Dialogical Conversation Wheel fulfills its objective, as the aspects related to quality of life are discussed, the return to the questionnaire is carried out in a more reflective way, in which the instrument itself can approach the reality of these people. It is also explicit that it is not any group that allows us to refine the perception about quality of life, since the Wheel of Dialogic Conversation is organized in such a way as to provide reception, encounters / confrontations of the subjects with the other, in a singular way, with himself, facing the stagnation and the massification of his daily life to denaturalize what is constructed as his life.

50

Bosse, Joanna. Interlude. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252039010.003.0002.

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In this interlude, the author describes the events of a typical Friday night social dance at the Regent Ballroom and Banquet Center by sharing her own experience. She narrates how dancers greet each other warmly and tell stories of their week as they change into their dance shoes. The dancers then head to the dance hall. The early minutes of the dance exude a quiet romance not only reserved for newlyweds. The Friday night ballroom dance is date night for many couples in attendance. The author mentions Sylvia, a real estate agent with two adult children, and her husband Jimmy. The two met at the Regent and continue to dance weekly. Their conversations, as well as those of their fellow couples, are littered with loving glances, small gestures of affectionate intimacy, and the kind of good-natured ribbing only spouses can perpetrate. Eventually the room will be filled with 150 or so dancing bodies. Through dancing, they routinely inhabit each other's personal space.

Books on the topic 'Agent conversationel'

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