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1

Alatawy, Khald. "Consumer search behaviour and adoption of online booking of travel services in Saudi Arabia." Thesis, De Montfort University, 2015. http://hdl.handle.net/2086/11391.

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The main aim of this study was to investigate current search behaviour among Saudi consumers of travel services, to establish their attitudes towards, and adoption of online search and booking processes. It also aimed to explore current experiences within travel agencies of the adoption of online booking systems in the Saudi Arabian market. The study relied on a multi-method research design, with a focus on using both qualitative and quantitative data across three sequentially organised phases of data collection. Phase one centred on in-depth interviews with Saudi travel agents; phase two adop
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Kalinová, Barbora. "Agenturní činnost v oblasti divadla." Master's thesis, Akademie múzických umění v Praze.Divadelní fakulta. Knihovna, 2013. http://www.nusl.cz/ntk/nusl-172900.

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The diploma thesis Performing arts agencies and their activities investigates a potential of booking agencies and touring theatre projects. It perceives them as the instrument of prolonging economic life and enhancing self - sufficiency of projects made by independent theatre companies and individual artists. Examples of foreign booking agencies aim to show what kind of services these agencies provide and in what manner they facilitate artists in the development of their careers. Second part of the thesis surveys specific situation in Czech Republic. It determines main obstacles which refrain
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Watson, Pamela, and n/a. "Changing distribution systems: bon voyage to your travel agent?" University of Canberra. Information Management &Tourism, 2002. http://erl.canberra.edu.au./public/adt-AUC20050726.151525.

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Travel agents, traditionally the sector of the travel and tourism industry that has held a strong position of power by providing an important link in the distribution channel between principals and consumers, are now finding their business under threat. Rapid changes in consumer demand, information technology and business systems are impacting on travel agency viability around the world. Increasing distribution costs have seen travel principals aiming to reach their customers with distribution that is much more direct than in the past, cutting the travel agent out of the system, or at the very
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Uhelová, Barbora. "Analýza on-line rezervačných portálov sprostredkujúcich ubytovanie a ich prínos pre majiteľov ubytovania." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-198005.

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This master thesis is analyzing effects and ways of gaining customers from on-line booking portals whose main function is to provide their registered used with customers for their accommodation. This work will concentrate on influence and ability of on-line portals to fill capacities of accommodation. This work will discover advantages and disadvantages of these portals based on opinion of registered users. The main goal is to determine which portals are the best on the Slovak market and what value added they have for registered users -- registered owners of accommodation.
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Nouri, Rand, Hana Kais Shaker, and Mikolaj Domanski. "Hur har digitaliseringen förändrat resenärers sätt att boka paketresor?" Thesis, Södertörns högskola, Turismvetenskap, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-38743.

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Nowadays many travelers choose to book their trips via online booking sites instead of visiting physical travel agencies. This has changed the way the physical travel agencies operate their businesses and has forced them to adapt to new strategies in order to stay alive in this new reality of the industry. The comfort of the digitization pushes the world toward internet and online services, which implicitly mean that physical shops has become less important even in tourism industry where potential travelers go to digital platforms to reach out for information as well as to plan and choose thei
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Gajaseni, Preenida. "Disintermediation in the United States air travel industry who hold the power of booking strength." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2913.

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The purpose of this study is to investigate the correlation of U.S. domestic air travelers and patterns of air travel purchase within the U.S. air travel industry. Influences on the patterns of air travel purchase involved 1) demographic characteristics of travelers 2) benefits to the customer 3) customer attitude toward service providers' (defined as airlines, web-based travel agents, and traditional travel agents and 4) information sources used to select and book a flight for business and leisure trips.
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Cífka, Michael. "Využití informačních technologií a Internetu v oblasti řízení cestovního ruchu." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-76261.

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This master thesis deals with information systems used by tourism. Its aim was to map the accommodation reservation systems, describe their characteristics from the prospective of both accomodation providers and their clients and describe the associated business processes. Existing reservation systems on the accommodation market were evaluated according to preselected criteria. A perfect the reservation system was proposed based on the investigation of the characteristics and criteria compliance.
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Huang, Hsiu-Chin, and 黃秀卿. "Using the UTAUT2 Model to empirically test online bookings by consumers in Taiwan international tourist hotels." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/34135298309455322665.

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博士<br>中華大學<br>科技管理博士學位學程<br>102<br>Abstract The purpose of this study is to examine the moderating effects of individual differences--namely gender, age, and experience--in a unified theory of acceptance and use of technology (UTAUT2) model on various constructs, including performance expectancy, effort expectancy, social influence, facilitating condition, hedonic motivation, price value, habit behavior, behavioral intention, and use behavior. The subjects of this study were customers of 17 international hotels located in four different metropolitan areas: Taipei City, New Taipei City, Taichun
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TSAI, I.-HSUN, and 蔡亦薰. "Tourism Booking and Shopping System Research." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/b35pgn.

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碩士<br>國立臺北教育大學<br>數位科技設計學系(含玩具與遊戲設計碩士班)<br>106<br>For the rapid network development, the consumers pan their tourist life via network to reserve room, it come to be a trend. Hence, more and more consumers love travel, but increased consumers, it will be ineffective when hotel operators manage a large number order forms, spend a lot of time and man power, it will impact service quality and operating performance. Therefore, we need a good management system to know each consumers reserved room information, record the sum of the transaction and reserved room date, it will enhance performances and
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黃靖珊. "The factors impact tourists’ online booking intention." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/33dgwq.

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碩士<br>國立嘉義大學<br>行銷與觀光管理學系研究所<br>106<br>Due to the advent of the Internet era, e-commerce has rapidly risen, and the business opportunities brought by the Internet have shown rapid growth. The proportion of tourists who provide tourist information through the Internet has gradually increased, and the number of consumers booking online through the Internet has also increased year by year. Therefore, this study uses examples of websites where consumers book online at Booking.com, collecting 518 valid samples. This study explores whether consumers' hotel website quality, online rating schemes, and
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SURIS, YAGO MERCÉ, and 莫亞戈. "M-Commerce New Era, and Its Influence in Online Tourism Booking." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/54850250696144934571.

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碩士<br>輔仁大學<br>國際創業與經營管理學程碩士在職專班<br>105<br>When going back 25 years, and looking at the tourism industry and the resources that existed at that times, and comparing it to the ones that exist today the difference and the change is huge. But the fact to look at is now a days, how person with 20 years of age and another from 50 years of age would plan a trip today. This paper conducts an analysis from the new M-commerce era by studying the changes in the booking process and conducting a survey by asking preferences to consumers. The objective is to understand the way consumers are adapting to the
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HO, TSE-HSIU, and 何則修. "Tourism Website Quality and Satisfaction-A Case Study of “Taiwan United Booking Center”." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/6k3j6s.

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碩士<br>明新科技大學<br>資訊管理系碩士班<br>105<br>In recent years, due to the development of Internet and e-commerce applications, all kinds of travel sites also began to set up. Promote international tourism is important. The government is the tourism industry as one of the important industries. However, the actual content, convenience and user interface of the website are satisfactory to the users. Without regular investigation to improve, make it more in line with user needs. The purpose of this research is to explore the quality of “Taiwan United Booking Center” and to discuss whether this website can ma
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RAKSMEY, SANN, and 瑞斯彌. "Exploratory Research of Cross-Cultural Tourist Online Hotel Booking Behavior: The Reflection on Electronic Word-of-Mouth (eWOM)." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/wbnsg4.

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碩士<br>國立屏東科技大學<br>熱帶農業暨國際合作系<br>106<br>The main purpose of this study is to explore the essential factors that affect eWOM behavior in the Cambodian online hotel booking environment. A total of 4,000 guest reviews from 40 hotels located in Cambodia were collected from the TripAdvisor site. The extracted comments were then analyzed with the software tools Nvivo 10 and Microsoft Excel 2011. The results reveal that Service, Cleanliness, and Room are the factors of satisfaction that are most important to travelers from all regions. The results further shed light on the words cross-cultural travele
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JiunYeu, Fiona Tai, and 戴君羽. "The Integrated Approach to Measure Hotel Online Booking Intention with Mediating Role of Online Trust Perception: A Study of International Tourists Travel to the UK." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/59530582609906393562.

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碩士<br>國立成功大學<br>國際經營管理研究所碩士班<br>101<br>Not only is there a growing frequency in its usage, Internet also as a promising distribution channel for the hospitality industry provides consumers with opportunities of websites online booking of accommodations and in conjunction with a great amount of travel information. Thus, the primary purpose of this study is to examine the structural relationship between website quality and eWOM in SNSs considering both cognitive and affective trust as mediators towards hotel online booking intention. Based on this study, it found that all the relationships were
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Kantilal, Radhika Guirishchandra Harjivan. "Plano estratégico: last minute best accommodation." Master's thesis, 2019. http://hdl.handle.net/10071/18690.

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O presente trabalho foi desenvolvido e apresentado sob a forma de projeto de negócio. Este projeto visa compreender a conjuntura atual do mercado de trabalho versus o aumento do turismo que se tem vindo a verificar em Portugal. Neste projeto procurou-se analisar o turismo em Portugal e em particular o alojamento disponível em períodos "altos" de férias. Hoje em dia muitos trabalhadores não conseguem reservar um alojamento para férias com antecedência por questões pessoais ou porque na maior partes das vezes o trabalho não permite uma marcação antecipada. Como tal, o projeto visa analisa
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Claro, Maria Carolina Vaz Cruz da Silva. "The influence of online-user generated reviews on portuguese travellers´ decision-making process." Master's thesis, 2020. http://hdl.handle.net/10400.14/29668.

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difusão de novas ferramentas de comunicação, como o Electronic Word-of-Mouth (eWOM), facilitou a interação com conteúdo online. Os comentários online, uma das suas formas, são maioritariamente utilizados para informar consumidores, sendo particularmente relevantes em tomadas de decisão turística, como provado por investigações prévias. Nesta dissertação, centrámo-nos em turistas Portugueses para perceber a influência de comentários com diferente valência no seu comportamento. Adereçando as questões iniciais (RQs), foi desenvolvido um design experimental: os participantes foram expostos a
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