Dissertationen zum Thema „Smart tourisme“
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Aïdi, Naïma. „Vers un dispositif d'intelligence territoriale pour élucider la signification de la smart destination dans des territoires touristiques en mutation“. Electronic Thesis or Diss., Université Gustave Eiffel, 2024. http://www.theses.fr/2024UEFL2008.
Der volle Inhalt der QuelleContemporary tourism is at the heart of a period of transitions and changes which is mainly supported by two elements: technology and sustainable development. The growth of tourist mobility, the incorporation of information and communication technologies in all interstices of the tourist chain and ecological imperatives force actors to rethink the relationship between tourist territories, practices, technology and preservation of the environment. In less than a decade, the concept of the smart destination has been the subject of a prolific production of work, particularly in international literature, and intends to use technology to develop innovative and sustainable tourist territories, benefiting both tourists and residents. This doctoral thesis aims to better understand the meaning of a smart destination by questioning its ability to respond to the problems of a tourist territory which is crossed by technological, environmental and societal changes. To achieve this, we choose to approach the concept of the smart destination through territorial intelligence, by proposing an analysis framework structured from the notions of ecosystem, resilience and dispositive. This analysis framework results in a territorial intelligence dispositive which makes it possible to carry out a multi-scale analysis of the smart destination, to highlight its complexity and its development process. Our disciplinary anchoring in information and communication sciences allows us to be part of a multidisciplinary framework by mobilizing stakeholder theory, actor-network theory and systemic communications theory in order to describe, understand and explain in more detail the development of a smart destination project, with the aim of assessing its innovative and sustainable scope within a tourist territory. With regard to the international development of the smart destination, our three case studies carried out in Florianópolis (Brazil), Málaga (Spain) and Nice (France) give us material to demonstrate that the smart destination constitutes a socio-techno-tourist dispositive that serves more to stimulate technological innovation than social innovation
Cavalheiro, Mariana Brandão. „Understanding smart tourism destination: evidence from a smart city project implementation in an international tourism destination“. reponame:Repositório Institucional do FGV, 2017. http://hdl.handle.net/10438/19309.
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O rápido aumento da população urbana apresenta novos desafios para a administração de cidades em todo o mundo. No entanto, com a adoção generalizada de tecnologias de informação e comunicação (TIC), um número crescente de iniciativas estão sendo implementadas para aliviar essa tensão ao tentar transformar os centros urbanos em cidades inteligentes. Paralelamente ao conceito de cidades inteligentes, uma variação específica deste conceito emergiu no setor de turismo, cunhado na ideia de destinos turísticos inteligentes (DTI). Com base na experiência de Armação dos Búzios (RJ, Brasil), esta pesquisa explora algumas questões cruciais ao processo de transformação de um destino turístico em inteligente. De fato, os principais destinos turísticos estão implementando cada vez mais as TIC para enriquecer as experiências dos turistas e, como resultado, melhorar a competitividade do destino. Apesar do crescente número de iniciativas de DTI em diferentes países, a literatura existente permanece incipiente sobre esse fenômeno crescente. Assim, o primeiro artigo desta tese propõe um modelo teórico – o Smart Destinantion Development Model - visando indicar um caminho estratégico que um destino turístico deveria seguir para se tornar inteligente. Ao discutir a ideia de DTI, argumentamos que, além de aumentar a competitividade do destino, um projeto de DTI deve basear-se em um paradigma sustentável para criar valor público para a comunidade local. O segundo trabalho, desenvolvido sob a perspectiva da teoria Ator-Rede, está focado em investigar o processo de implementação do projeto de cidade inteligente de Armação dos Búzios, denominado Cidade Inteligente Búzios (CIB). Além disso, essa pesquisa também tentou entender o papel do contexto na implementação de um projeto de cidade inteligente. Nossas descobertas revelam que o projeto da cidade inteligente estudado foi principalmente motivado pela regulação pública e decisões, que caracterizamos como de cima para baixo, praticadas através das interações de seus participantes Após reconhecer o papel dos atores envolvidos no projeto CIB, bem como suas motivações, o terceiro artigo analisou o mesmo projeto usando o modelo SDDM. Desta forma, o artigo III visa investigar se, no processo de implementação do projeto da cidade inteligente, Armação dos Búzios também buscou se tornar um DTI. Nossos resultados mostraram que, apesar das oportunidades que surgiram com a infraestrutura tecnológica trazida pelo projeto da cidade inteligente, o setor de turismo de Armação dos Búzios não conseguiu se tornar mais eficiente. Assim, o último artigo provou que as TIC não irão atuar por si só para melhorar a experiência dos turistas. Na verdade, há uma cadeia de valor turístico muito complexa que precisa ser organizada e envolvida com uma visão estratégica comum, antes que a tecnologia se torne útil para aumentar a competitividade do destino turístico.
The rapid increase in urban population poses significant challenges to the administration of cities throughout the world. However, with the widespread adoption of information and communication technologies (ICT), a growing number of initiatives are being implemented to alleviate such strain by attempting to transform urban centers into Smart Cities. Parallel to the concept of Smart City, a specific variation of this concept is emerging in the Tourism sector, which regards the idea of Smart Tourism Destinations (STD). Drawing upon Armação dos Búzios (RJ, Brazil) experience, this research explores some key issues to be addressed in the process of transforming a tourism destination into a smart one. In fact, mainstream tourism destinations are increasingly implementing ICTs to enrich tourists' experiences and, as a result, improve the competitiveness of the tourism destination. Despite the growing number of STD initiatives in different countries, the extant literature remains silent on this growing phenomenon. As such, the first article of this thesis proposes a theoretical model – The Smart Destination Development Model – aimed at indicating a strategic path that a tourism destination should follow to become a smart one. By discussing the idea of STD, we argue that besides enhancing the destination competitiveness, an STD project should be grounded on a sustainable paradigm in order to create public value for the hosting community. The second paper, developed under the Actor-Network theory perspective, is focused on investigating the implementation process of the smart city project that took place in Armação dos Búzios, named Cidade Inteligente Búzios (CIB). Additionally, this research also attempted to understand the role of context in the implementation of a smart city project. Our findings reveal that the smart city project studied was primarily motivated by public regulation and mainstream decisions we characterized as top-down decisions implemented through interactions of project participants. After acknowledging the role of actors involved the CIB project, as well as their motivations, the third article has studied the same project using the SDDM. In this way, article III aims at investigating if in the process of implementing the smart city project, Armação dos Búzios also sought to become a STD. Our results have shown that, despite the opportunities that emerged with the technological infrastructure brought by the smart city project, the tourism sector of Armação dos Búzios was not able to become more efficient. Thus, the last paper has proven that ICT will not act by itself in improving the tourists’ experience. In fact, there is a very complex touristic value chain that needs to be organized, and be engaged with a common strategic vision, before technology becomes useful to increase the tourism destination competitiveness.
Bisetto, Arianna <1995>. „Algorithms meet tourism: Tourism 4.0 “Smart Destinations in the land of Venice”“. Master's Degree Thesis, Università Ca' Foscari Venezia, 2020. http://hdl.handle.net/10579/17601.
Der volle Inhalt der QuelleCelen, Mustafa, und Maximiliano Rojas. „Value Creation From User Generated Content for Smart Tourism Destinations“. Thesis, Högskolan Dalarna, Mikrodataanalys, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:du-34430.
Der volle Inhalt der QuellePaladini, Sofia <1995>. „Torino: da città-fabbrica a smart city. Analisi della candidatura al context European Capital of Smart Tourism“. Master's Degree Thesis, Università Ca' Foscari Venezia, 2020. http://hdl.handle.net/10579/17561.
Der volle Inhalt der QuelleKopyl, Vladyslav, und Владислав Копил. „Development of tourist services in the "smart city": world experience“. Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/51236.
Der volle Inhalt der QuelleOne of the most important components of the services sector is the tourism market, among which are distinguished: historical, "green", recreational, entertainment, sports, youth, urban and other types of tourism. In the XXI century, the processes of urbanization are actively spreading. The development of the tourism potential of cities is therefore of great importance to all countries of the world. Let’s note that modern cities of developed countries, including EU countries, are acquired the status of "smart city".
Однією з найважливіших складових сфери послуг є туристичний ринок, серед якого виділяють: історичний, «зелений», рекреаційний, розважальний, спортивний, молодіжний, міський та інші види туризму. У XXI столітті процеси урбанізації активно поширюються. Тому розвиток туристичного потенціалу міст має велике значення для всіх країн світу. Зазначимо, що сучасні міста розвинених країн, зокрема країн ЄС, набувають статусу «розумного міста».
Polishuk, Natali. „Implementing social media data in algorithms for estimating crowdedness in tourist's attractions“. Thesis, Linnéuniversitetet, Institutionen för medieteknik (ME), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-66075.
Der volle Inhalt der QuelleAtanga, Barbara Apaalabono. „Assessing the impact of smart tourism on the accessibility of people living with mobility disabilities“. Kent State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=kent1586688586285019.
Der volle Inhalt der QuelleCARAVELLO, Emanuela. „Soluzioni smart per la fruizione del patrimonio culturale in siti UNESCO“. Doctoral thesis, Università degli Studi di Palermo, 2022. https://hdl.handle.net/10447/565682.
Der volle Inhalt der QuelleHönninger, Jan. „Smart City concepts and their approach on sustainability, transportation and tourism – Waterborne transportation, an opportunity for sustainability?“ Thesis, Umeå universitet, Institutionen för geografi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-182461.
Der volle Inhalt der QuelleKiltoft, Casandra, und Simona Sevelin. „Smarta upplevelser inom regional turism och destinationsutveckling : En fallstudie av nuläge och möjligheter kring teknisk mediering och turistupplevelser i Nyköping“. Thesis, Södertörns högskola, Medieteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-31924.
Der volle Inhalt der QuelleThis paper describes smart tourism, examines opportunities for development with smart experiences and provides a case study of Nyköping as a tourist destination with Nyköping castle as an embedded case. The study is based on empirical research strategy with qualitative research methods. The approach is explorative and uses five different data collection techniques. The structure of this study has three complementary perspectives – supplier, service and consumer. The purpose of this study is to contribute with new knowledge about smart tourism and development opportunities with technology mediated experiences. The survey creates an overall picture of Nyköping and Nyköping castle present situation and concludes with suggestions for development, as well, it identifies how smart tourism with technology mediated experiences can support the creation of new value-in-use for consumer on a tourist destination. The survey shows that smart tourism is described as an umbrella term that covers all integrated efforts of a tourist destination to gather, shape and control the data emerging from the physical infrastructure, social contacts, governmental or business sources and human minds. To develop a successful smart tourist destination requires access to the necessary resources and visitors’ engagement through technology mediated experiences. The value adding factors of smart experiences that increase profits and prestige for destination are tourist attractions, availability, facilities, activities and related services that are mediated through technology. The current study demonstrates that Nyköping and Nyköping castle has all prerequisites to become “smarter” in relation to technology mediated experiences that would benefit all parties – both tourists and tourist destinations.
Marija, Cimbaljević. „Могућности примене концепта паметног туризма за унапређење туристичке понуде Србије“. Phd thesis, Univerzitet u Novom Sadu, Prirodno-matematički fakultet u Novom Sadu, 2019. https://www.cris.uns.ac.rs/record.jsf?recordId=110887&source=NDLTD&language=en.
Der volle Inhalt der QuellePametni turizam je postao obrazac primene IKT u turizmu. Kao posebna agenda u okviru diskursa E-turizma, pametni turizam pokazuje veći stepen delovanja, ostvarujući uticaj u svim fazama turističkog putovanja, kao i na gotovo sve činioce vezano za heterogenu turističku ponudu i tražnju. Pojedine destinacije su prepoznale značaj pametnog turizma i na principima razvoja koje podržava ovaj koncept, unapredile svoju konkurentsku poziciju. Tu se podjednako misli i na poboljšanje turističkog iskustva, ali i na dobrobit koju ostvaruje sama destinacija i njeni stanovnici. U tom kontekstu, ova doktorska disertacija je ispitivala mogućnosti primene koncepta pametnog turizma na prostoru Republike Srbije i načine na koje on može uticati na turističku konkurentnost zemlje.Analizirana je konkurentnost Srbije kao destinacije pametnog turizma i to sa aspekta zaposlenih u turističkom sektoru, kao i sa aspekta turista u dve odabrane destinacije, Novi Sad i Vrnjačka banja.Da bi Srbija mogla u budućnosti da se profiliše kao destinacija pametnog turizma i da se razvija na mogućnostima ovog koncepta, neophodno je, između ostalog, analizirati tu problematiku sa aspekta ljudskih resursa. S obzirom da se pametni turizam kao najnoviji trend u turizmu, zasniva i na informaciono-komunikacionim tehnologija, ova dva aspekta su uzeta kao ključna u analizi konkurentnosti. Razumevanje ovih faktora može biti značajno u utvrđivanju slabih tački i prednosti, kao neophodnih uslova za razvoj pametnog turizma, odnosno utvrđivanje potencijala Srbije za razvoj pametnog turizma. Dobijena saznanja takođe mogu da pokrenu pitanje da li su zaposleni u turističkom sektoru spremni da razvijaju pametni turizam tako što će pokazati spremnost i prihvatiti implementaciju novih tehnologija, bilo da se radi o usvajanju novog informacionog sistema na radnom mestu, ili će se naglasak staviti na sisteme usluga namenjene turistima.
Smart tourism has become a form of ICT application in tourism. As a special agenda within the e-tourism discourse, smart tourism shows a higher degree of action, having an impact in all stages of travel, as well as on almost all factors related to the heterogeneous tourist offer and demand. Certain destinations have recognized the importance of smart tourism and on the principles of development supported by this concept, have improved their competitive position. This refers on improving the tourist experience, but also on the benefits for the destination itself and its inhabitants. In that context, this PhD theseis examined the possibilities of applying the smart tourism concept in the Republic of Serbia and the ways in which it can influence the tourism competitiveness. The competitiveness of Serbia as a destination of smart tourism was analyzed from the aspect of the employees in the tourist sector, as well as from the aspect of tourists in two selected destinations, Novi Sad and Vrnjacka banja. In order to profiled Serbia as a smart tourism destination and to develop it on the possibilities of this concept, it is necessary, among other things, to analyze this issue from the aspect of human resources. Considering that smart tourism, as the latest trend in tourism, is based on information and communication technologies, these two aspects have been taken as crucial in the analysis of tourism competitiveness. Understanding of these factors can be important in identifying weaknesses and advantages, as the necessary issue for the smart tourism development, i.e.,determining the potential of Serbia for the development of smart tourism. The gained knowledge can also raise the question of whether tourism sector employees are ready to develop smart tourism by showing willingness and accepting the implementation of new technologies, whether it is the adoption of a new information system at the workplace, or it is about service systems for tourists.
CARCIOTTI, SARA. „SMART CRUISE DESTINATION un approccio innovativo a network nella gestione delle connessioni tra il turismo crocieristico, le destinazioni turistiche e il territorio“. Doctoral thesis, Università degli Studi di Trieste, 2021. http://hdl.handle.net/11368/2997299.
Der volle Inhalt der QuelleWarren, Christopher. „Encouraging pro-environmental behaviour change at tourist accommodation. How to design and apply a smart service innovation that saves energy and water“. Thesis, Griffith University, 2018. http://hdl.handle.net/10072/380075.
Der volle Inhalt der QuelleThesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Dept Tourism, Sport & Hot Mgmt
Griffith Business School
Full Text
Arone, Borda Rosmery. „Herramientas tecnológicas empleadas en la visita a museos y su relación con la satisfacción de los visitantes“. Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/652447.
Der volle Inhalt der QuelleThe research presents an academic synthesis on the role of 21st century technologies in the experience within museums and the satisfaction it brings to visitors, including tourists. There is a significant amount of researches to present the theme of smart museums, those museums that implement technologies in order to preserve and keep the pieces that are on display. On the other hand, smart museums in the tourism sector have acquired an important role due to the new way of doing tourism inside museums with the help of technological tools such as augmented reality, 3D printing, among others that allow to interact with the pieces without the fear of damaging them. The main contribution of this research is to systematize and analyze the results of the academic research that currently exists on the subject. It is a bibliographic research based on a descriptive and evaluative review of academic sources. The study presents the most commonly used technologies throughout the visitors’ experience in the interior of the museum; the reasons for its use and its relationship with the satisfaction of visitors regarding the visit made. It is very important that museums to implement technological tools in their showrooms to adapt to new profiles of visitor, attract visitors and tourists and provide an interactive experience.
Trabajo de investigación
Lamagna, Emanuele. „Design e sviluppo di una piattaforma con immagini 360° personalizzabili e raccomandazioni per promuovere il turismo locale“. Bachelor's thesis, Alma Mater Studiorum - Università di Bologna, 2021. http://amslaurea.unibo.it/24242/.
Der volle Inhalt der QuelleAmaducci, Giada. „Design e sviluppo di un'app location-based per promuovere il turismo esperienziale“. Bachelor's thesis, Alma Mater Studiorum - Università di Bologna, 2021. http://amslaurea.unibo.it/23067/.
Der volle Inhalt der QuelleANDRULLI, GIOVANNA. „SENSEABLE e PHIGITAL city. Complessità tra fisico e virtuale nella sincronia tra soggetti e spazi della dimensione urbana e del paesaggio“. Doctoral thesis, Università degli studi della Basilicata, 2022. https://hdl.handle.net/11563/162748.
Der volle Inhalt der QuelleLuís, Carlos Joaquim da Silva. „Coimbra smart tourism“. Master's thesis, 2014. http://hdl.handle.net/10400.26/13097.
Der volle Inhalt der QuelleSuárez, Francisco, und Giuseppe Grazioli. „Smart tourism experience LATAM“. Tesis, 2018. http://repositorio.uchile.cl/handle/2250/168134.
Der volle Inhalt der QuelleSuárez, Francisco, [Parte I], Grazioli, Giuseppe, [Parte II]
Smartourism es una empresa de turismo que propone vivir la cultura con una experiencia única e inolvidable conociendo las raíces de los pueblos, sus costumbres y su gente. En su primera fase nuestros servicios serán un servicio online y luego en su segunda fase con oficina central. Se considera una inversión inicial de 11.148.000 CLP correspondiente a gastos operacionales de los primeros meses, compra de equipos y gastos administrativos, una tasa de descuento de 14,01% y una inversión inicial de $8.000.000 CLP por dos importantes razones; primero para cubrir la inversión inicial de los gastos proyectados y segundo porque se quiere concursar y ganar el fondo que Prochile entrega, y exige que el porcentaje a adjudicarse debe ser un máximo de 65% de la composición inicial de la empresa, con tope a $14.000.000 CLP. En este escenario, los indicadores del proyecto son TIR: 79,20% y un VAN: $33.062.230 CLP, se debe considerar que no existe endeudamiento, se trata de un negocio innovador y no explotado en Chile, con un crecimiento proyectado por sobre el 4% hasta el año 2030. Se proyectan 7.344.000 turistas este 2018 en Chile y para el 2030 la cifra asciende a los 14.636.937, se calculó una cuota de mercado de 3,95% para el turismo vivencial. Se encuestaron a 236 personas en Chile y en el extranjero parar hacer un levantamiento sobre el conocimiento, intereses y la propensión a experimentar un turismo cultural. Las selecciones que más se esgrimieron fueron las de participar en un circuito gastronómico y así también en fiestas costumbristas junto a los lugareños
Bernardo, Ana Filipa Marques de Lobão. „Smart tourism – city tourism radar : a tourism monitoring tool at the city of Lisbon“. Master's thesis, 2019. http://hdl.handle.net/10362/79933.
Der volle Inhalt der QuelleThe increasing demand for Lisbon has led to an uncontrolled access to the city’s main attractions, which is reflected in the number of visitors that can be encountered at the city. Smart Tourism Destinations are gaining relevance in Smart Cities in everyday life, and technology is intricated more than ever in the cities and its citizens. Open Governance is a vital concept in any modern city and data is shared and available like never before. It is proposed a conceptual model to a city tourism dashboard and its materialization using Open Data from the city’s public portal, produced by the Lisbon City Council and other partners. It is also suggested a method to the conception of this tool and the main indicators that must be included based on the actual state of the art. It concludes with a proposal of future developments to perform on the smart tourism destinations area.
O aumento da procura de Lisboa como destino turístico conduziu a um acesso descontrolado aos seus principais pontos turísticos, refletindo-se no elevado número de visitantes que se visitam a cidade. As Smart Tourism Destinations estão a ganhar cada vez mais importância no dia-a-dia das Smart Cities, e a tecnologia está cada vez mais intrínseca nas cidades e nos seus cidadãos. Open Governance é um conceito vital em qualquer cidade atual, já que existem dados e informação disponíveis hoje em dia como nunca existiram antes. Neste trabalho, é proposta uma framework conceptual para visualizar a informação adequada à tomada de decisão no turismo de uma cidade onde são apresentados os principais indicadores que devem ser incluídos na mesma, com base no estado de arte atual. É também sugerido um método de instanciação desta ferramenta, utilizando dados abertos do portal público de dados abertos produzidos pela Câmara Municipal de Lisboa e por outras entidades. Este trabalho é concluído com uma proposta de futuros desenvolvimentos a realizar na área de Smart Tourism Destinations.
Chou, Chiu-Yao, und 周秋堯. „Study on the Strategies of Smart Tourism“. Thesis, 2015. http://ndltd.ncl.edu.tw/handle/80812584264641399211.
Der volle Inhalt der Quelle中華大學
土木工程學系博士班
103
The tourism industry, nicknamed the chimney-free industry, is greatly emphasized by countries worldwide. Similar to the technology industry, the tourism industry is also a preeminent industry of the twenty-first century because of its substantial benefits including creating job opportunities and increasing foreign exchange earnings. Tourism’s contribution to the global economy is ranked fourth behind the energy, chemical manufacturing, and automotive industries. In a free market, competition among buyers or sellers is free from external influences; the users determine the supply and demand. Moreover, changes in risk factors and market volatility may result in losses for developers. Although the survival and success of smart tourism commercial applications is determined by free market consumption, this rule is not applicable to public services, for which different factors should be considered. Unfortunately, neither comprehensive nor well-defined assessment systems are currently available for establishing government policy on smart tourism development. As a result, the current study examined Taiwan’s basic smart tourism development models, reviewed the development trends, and established an assessment system that is simple to use and easy to understand for the government as well as nongovernmental organizations to refer to for foundational smart tourism development. To increase comprehensiveness, the structure of the smart tourism assessment should contain multiple criteria and have a multilayer hierarchical structure. In this study, the fuzzy Delphi method was applied, and the assessment criteria and factors were determined according to information collected from the literature review and the investigators’ personal experience. Next, a decision-making structure based on a fuzzy analytic hierarchy process was adopted to build a quantitative factor system that can be used to identify crucial decision-making factors for choosing the most effective smart tourism development program from the converged weight distribution of all criteria and factors. The hierarchical structure of the smart tourism development assessment system in this study encompassed four assessment criteria: enhancing smart tourism system facilities, establishing comprehensive smart tourism information services, creating e-marketing through business links with companies, and developing a complete smart tourism administration. A total of 16 critical assessment factors were selected. In addition to using these factors to validate the effectiveness of the assessment method, this study also explored smart tourism development strategies by including experts from the tourism and information communication domains in the decision-making panel as well as offered suggestions on priority areas in tourism development and on the application of the assessment for key developments. The research findings can serve as a reference for local Taiwan governments in devising concrete strategies, priorities, and substantive methods for smart tourism development.
KALOUŠOVÁ, Michaela. „Smart destinace cestovního ruchu“. Master's thesis, 2019. http://www.nusl.cz/ntk/nusl-394675.
Der volle Inhalt der QuelleWU, LI-HWA, und 吳立華. „Research on Introducing Smart Contracts in Innovative Tourism Industry“. Thesis, 2019. http://ndltd.ncl.edu.tw/handle/hz238b.
Der volle Inhalt der Quelle東海大學
高階經營管理碩士在職專班
107
The purpose of this research is to explore the characteristics of the current OTA online travel ecology in smart contracts in blockchains: users can't deny that all changes can be tracked, it is difficult to tamper with credibility, confidentiality, and to achieve the convenience of tourism contract planning. With the rapid transformation of modern society and the increase in global economic development and leisure awareness, the tourism industry has experienced a highly dynamic growth trend. The rapid evolution of Internet technology and changes in tourists’ spending habits have also driven the opening of online travel e-commerce websites. Branches and leaves and dynamic changes, but tourists consume domestic tourism industry only to introduce a definitive contract, and most of the finalized contract can not meet the individual needs of tourists, and finally returned to the origin so that travel industry to obtain the request, so that the original expectations A good trip casts a shadow. Blockchain is a technology that began to develop in recent years. Its development has become more and more mature in the development of smart contracts. Therefore, the purpose of this research is to explore the possibility of applying the services of smart contracts to achieve travel in accordance with individual wishes. The autonomy and convenience of the contract. Blockchain technology is open and transparent, and itcannot be faked. A program executed on a blockchain platform through smart contracts can ensure that the program will not be tampered with, and that all execution records can be completely retained, so that the travel contract can be reached through this technology to facilitate the process of transparency and popularity. Arrangements for excursions Whether it is transportation, accommodation, attractions, activities,experiences, or tickets, it is easy to plan with a mouse.
PALUMBO, FEDERICA. „Innovazione e tecnologie digitali per lo sviluppo dello smart tourism“. Doctoral thesis, 2015. http://hdl.handle.net/11573/1271658.
Der volle Inhalt der QuelleFidalgo, Ana Ines Mesquita. „Smart Destination Apps“. Master's thesis, 2018. http://hdl.handle.net/10316/83534.
Der volle Inhalt der QuelleThe main goal of this internship was to develop a mobile application for Android and iOS that used concepts and technologies that still have not had its full potential explored in the context of touristic activities. These technologies included the use of Beacons and the concept of context-awareness. Throughout the internship period, the development of the mobile application focused on mapping points of interest from Porto, but one of the main concerns was to develop a system with a modular architecture, that would allow the app to be expanded and adapted to other cities and technologies. Through location services and the usage of Beacons, this mobile application intended to satisfy its user’s needs by widening the scope of touristic activities. This included giving the user information about Points of Interest or data from sensors at the time this information could become the most relevant, by knowing where they are, the available time they had to visit a certain location and what environment surrounded them. To develop this mobile application, not only it was necessary to perform a market study to understand what these types of apps are already offering to tourists, but also a study of concepts like beacons and context-awareness, to understand what advantages these types of mobile applications can take from using these technologies. After this analysis, it was defined a set of requirements that were developed throughout the internship. For this, it was designed an architecture with the necessary quality attributes that could fit these requirements. Another main concern of this internship was to guarantee that the final prototype of the mobile application was intuitive, prioritizing the development of a simple but attractive interface design.
O objetivo principal deste estágio passou pelo desenvolvimento de uma aplicação móvel para Android e iOS que tivesse algumas características que ainda não foram exploradas em todo o seu potencial na área do turismo. Estas tecnologias incluíam o uso de Beacons e o conceito de context-awareness, "consciência de contexto". Ao longo do período de estágio, o desenvolvimento da aplicação móvel focou-se no mapeamento de pontos de interesse da cidade do Porto mas, um dos principais pontos de preocupação deste estágio era desenvolver um sistema com uma arquitetura modelar que permitisse que a aplicação fosse posteriormente expandida e adaptada a outras cidades e tecnologias. A partir de serviços de localização e do uso de Beacons, esta aplicação móvel pretende satisfazer as necessidades dos seus utilizadores através do aumento do âmbito das suas atividades turísticas. Este âmbito inclui fornecer ao utilizador informação acerca de Pontos de Interesse ou dados de vários tipos de sensores no momento em que esta se poderá tornar para ele o mais relevante. Para tal foi essencial saber onde estes utilizadores estão, quanto tempo têm disponível para visitar uma certa localização e o que compõe o ambiente que os rodeia. Para desenvolver esta aplicação móvel, não só foi necessário realizar um estudo de mercado para verificar que tipo de aplicações atualmente já são oferecidas aos turistas, mas também realizar um estudo sobre conceitos como beacons e context-awareness. Este estudo permitiu perceber que vantagens é que uma aplicação turística poderia retirar do uso destes conceitos e tecnologias. Depois desta análise foi definido um conjunto de requisitos que foram desenvolvidos ao longo do estágio. Para tal, foi definida uma arquitetura que suportasse tanto este conjunto de requisitos, bem como o conjunto de atributos de qualidade necessários à aplicação. Outro ponto considerado importante ao longo do estágio era garantir que o protótipo final da aplicação móvel fosse suficientemente intuitivo, prioritizando-se portanto o desenvolvimento de uma interface simples, mas atrativa.
HSIEH, CHIN-JU, und 謝謹如. „A Study of the Business Model for Smart Tourism Platform“. Thesis, 2018. http://ndltd.ncl.edu.tw/handle/n2xdch.
Der volle Inhalt der Quelle國立體育大學
體育推廣學系
106
In the rapidly changing background of technology development, smart tourist platform has used new ICT technologies to provide a travel experience service to meet the needs of tourists, comparing to early simple tourism website. However, the competitive environment and the needs of passengers both are dynamic and fast-changing. Therefore, it is very important for business operators to set up a good business model in order to maintain and enhance the platform's competitive advantage. This is also the purpose of this study. In this study, it takes the business model canvas, which is proposed by Osterwalder and Pigneur, as the theoretical basis, and also takes tourism platform for the research. In addition to, it uses document analysis and depth interview to understand the development of the situation and the problems, to propose the solutions. After integrating the information of many interviews, the study found that the current problems of the smart tourism platform are the consumer's payment habits, the financial regulations, the closed ecological chain, the ineffective integration of administrative regions, and the lack of strong marketing strategies.This study recommends that the government can step up the urban infrastructure and integration of resources, and also speed up to loosen the relevant laws and regulations of cash flow. Moreover, it also recommend that the government can provide incentives, such as tax deductions or funding expansion, in order to encourage business operators to share their business information and join the smart tourism platform.Moreover, the research shows that organizational efficiency can be created through the effective integration of internal resources, the cooperation among teams, and the integration of resources with partners in different fields. According to the results of this research, the following suggestions are: (1) Increase the platform differentiation to highlight the platform uniqueness. (2) Deeply differentiate the market to accurately develop segment marketing strategies. (3) Establish a powerful tourism platform by developing a consensual team, a wealthy partnership resource, and a supportive force from the government. (4) Actualize the costs incurred in each process, and try various charging modes to increase the organization's profit.
Shyu, Lin-Jong, und 徐立忠. „USING SMART PHONE AS AN AUDIO GUIDING DEVICE FOR CULTURAL TOURISM“. Thesis, 2013. http://ndltd.ncl.edu.tw/handle/12102760373336147120.
Der volle Inhalt der Quelle大同大學
資訊經營學系(所)
101
In general, several countries have taken tourism (non-chimney industry) and technology industry as a star industry in the twenty-first century. These two industries are regarded as contributing to job creation. Taiwan has special geographic environment, well-developed network communication technology, abundance nature resources, various cultural resources, as well as friendly people. These factors are likely to increase the development of domestic tourism in Taiwan. For the purpose of achieving "tourism life, living tourist-oriented" and "tourist demand-oriented" environment, this study proposed a feasibility study of applied Smartphone in tour guiding system. The theoretical model of this study is Combining TAM &; TPB Model. The first attempt is to verify the feasibility of this framework in Lugan Longshan Temple, a national monument. The study method is adopting questionnaire to investigate the tourists’ satisfactory in using Smartphone as tour guide in cultural tourism resource. Furthermore, structural equations model is adopted to verify the factors of influence antecedents relationship, to learn whether these variable can effectively enhance the using intention. To the result of this study, audio tour guiding toward smartphone is likely to enhance smartphone users’ satisfactory while traveling. The result of this study provides Tourism Bureau, communication industry a brand new idea marketing method which is different from the past tourism business model. The cultural value added is enhanced as well. Besides, local tour spot and its business and economic mobility are carried out. Due to this positive result, this study may contribute to a paradigm shift to revitalize the tourism industry in Taiwan. The paradigm shift is from cultural Tourism to Creative Tourism. This transition may lead to the tourists to experience various ways for more job creation. Thus, “how to use emerging technologies to expand the market” is an issue for further study.
Hu, Wu Sheng, und 吳勝湖. „Tourism Factory as Smart Park-The Case Study of Kavalan Whisky“. Thesis, 2018. http://ndltd.ncl.edu.tw/handle/7mh5jy.
Der volle Inhalt der Quelle國立暨南國際大學
兩岸高階主管經營管理境外碩士在職學位學程
106
From 2017 onwards, the “TOURISM 2020,Tourism Sustainable Development Strategy” promoted by the Tourism Bureau has five main directions: exploring multiple markets, promoting national tourism, transforming the coaching industry, developing smart tourism and promoting experiential sightseeing. The transformation of the Kavalan Single Malt Whiskey Tourism Factory into a smart tour is also on the trend of developing smart sightseeing. The researchers sought to explain the professional thinking of the Kavalan Single Malt Whiske Tourism Factory in the development of smart tourism through the exploration and analysis of the construction of a smart park, and how it should be followed up with the existing tourism factories in Taiwan. This study adopts a multiple case study method. It aslo develops and compares its products, activities, services, experiences, stories, and fields with APPs for the four tourism factories in Nantou. A proposal was made for the introduction and implementation of business models for the smart tourism of the Kavalan Single Malt Whiskey Tourism Factory In short, smart services are in the lead-in period of the life cycle. The Kavalan Single Malt Whiskey Tourism Factory must be properly planned and implemented, it will continue to observe its benefits for a long time. The implementation of smart tourist services is based on humanity; the intelligent service for tourism services that can not be delivered only through technology creation, instead it should be carefully evaluated; and it should be tailored to the nature of the own tourism factory itself.
Flora, Enrico Maria di. „Co-creating a smart tourism local service system in rural areas: a case study from south“. Master's thesis, 2021. http://hdl.handle.net/10362/112899.
Der volle Inhalt der QuelleThe most recent trends show an increase in the urbanization of cities, and, consequently, inner territories become more depopulated, business activities get closed, services get reduced and the overall services become poor and not able to offer quality offers to visitors (Bolay, 2020). According to (United Nations, 2019), by 2050 more than three out of four people will be living in urban areas. Nowadays, many studies have addressed the evolution and features of Smart Cities (Van Dijk & Teuben, 2015) and tourism is also one of those spheres that got digitally transformed by Smart Cities (Khan, Woo, Nam, & Chathoth, 2017). One of the features of smart applications is the possibility to let the user be a driver of value in creating and sharing contents (Kontogianni & Alepis, 2020). However, the explosion of smart solutions enabled by the latest technological innovations has been mostly contextualized in urban environments while fewer solutions have been developed in less urbanized rural areas (Steyn & Johanson, 2010). The methodology used employs the merging of two of the core contemporary service research approaches: Service Science and Service-Dominant logic; the first offers an organizational framework to generate and integrate value co-creation in terms of a smart service systems (Polese, Botti, Grimaldi, Monta & Vesci, 2018). For the same purpose, but differently, the second proposes a different layout called service ecosystems (Vargo & Lusch, 2016). This combination of approaches overcomes individual model limitations by setting an integrated model that can be employed to hypercompetitive and experience-based sectors (Polese, Botti, Grimaldi, Monta & Vesci, 2018), and that was adopted by using a case study methodology, relying on semi-structured interviews.
Morais, Afonso Valente de. „IoT on Smart Destinations“. Master's thesis, 2018. http://hdl.handle.net/10316/83557.
Der volle Inhalt der QuelleÀ medida que a informação se torna cada vez mais valiosa, a adesão à Internet Of Things (IoT) também vai aumentando. O acesso à informação de objetos que rodeiam e interagem com as pessoas todos os dias ajuda na análise e intervenção em vários tipos de situações, podendo aumentar a qualidade do dia-a-dia das mesmas. Além das necessidades dos residentes, é necessário pensar também nos turistas, já que o turismo é a maior indústria a nível mundial, e uma das maiores em Portugal. É a pensar no aumento do turismo na cidade do Porto, aliado à evolução tecnológica que se tem registado nos últimos anos na área da IoT, que surgiu a necessidade de ser desenvolvido o sistema proposto para este estágio.Recolher esses dados é uma tarefa árdua, devido à grande variedade de sensores e outros dispositivos de recolha de dados. Além desta tarefa, é necessário desenhar uma arquitetura que prevaleça quando confrontada com grandes desafios da IoT: Escalabilidade, visto que o crescimento de dispositivos e de dados que produzem é cada vez maior; Interoperabilidade, sendo que, com o crescimento do número de dispositivos e fontes de dados, cresce também a sua diversificação.O objetivo deste estágio é a criação de uma solução capaz de recolher, agregar e armazenar vários dados relativos ao turismo na cidade do Porto. Além disso, é necessário que seja feita a sua disponibilização, através de formatos abertos e normalizados, na forma de uma Application Programming Interface (API). Estes podem ser utilizados para solucionar eventuais problemas nessa cidade, através do desenvolvimento de aplicações que tirem partido destes dados e os disponibilizem aos turistas.
As information becomes more and more valuable, the adherence to the IoT also increases. The access to the information about objects that surround and interact with people every day helps in the analysis and intervention in various types of situations, and can increase the quality of their daily lives. In addition to the needs of residents, it is also necessary to think of tourists, since tourism is the largest industry in the world, and one of the largest in Portugal.The increase of tourism in the city of Porto, together with the technological evolution that has been registered in recent years in the IoT area, arose the need to develop the system proposed for this internship.Collecting these data is a daunting task, due to the wide variety of sensors and other data collection devices. In addition to this task, it is necessary to design an architecture that prevails when faced with major IoT challenges: Scalability, since the growth of devices and data that they produce is increasing; Interoperability, with the increase in the number of devices and data sources, also increasing its diversification.The objective of this internship is to create a solution capable of collect, aggregate and store various data related to tourism in the city of Porto. In addition, it must be made available through open and standard formats in the form of an Application Programming Interface (API). These can be used to solve possible problems in this city, through the development of applications that take advantage of this data and make it available to tourists.
VALTROVÁ, Barbora. „Udržitelný a odpovědný cestovní ruch ve Smart destinaci“. Master's thesis, 2018. http://www.nusl.cz/ntk/nusl-376220.
Der volle Inhalt der QuelleSalim, Gabriel Monteiro Calil. „Analysis of the Santiago de Compostela portuguese path from the perspective of smart tourism concepts“. Master's thesis, 2022. http://hdl.handle.net/10362/134026.
Der volle Inhalt der QuelleThe objective of this study is to understand how the advent of technologies can help to bring more tourists to the Santiago de Compostela Portuguese Path. Considering some information collected, there is an enormous difference between the number of peregrines that choose the French path to reach the destination instead of the Portuguese path. Regarding this situation, this study aims to understand the motivations, behaviors and needs of the peregrines during their quests with the ambition to bring valuable information for the Portuguese tourism market, based on a bibliographic analysis of studies of smart tourism, Experiential marketing, tourism marketing and a investigation of the information collected on interviews with peregrines that have already finished the Portuguese path and a research on official websites that guide the tourists planning their route.
CHEN, PEI-HUA, und 陳珮華. „The Construction of Indicators for Developing Yilan into a Smart Tourism Destination“. Thesis, 2019. http://ndltd.ncl.edu.tw/handle/873hnb.
Der volle Inhalt der Quelle佛光大學
未來與樂活產業學系
107
The application of ICT to Tourism has developed a new form of tourism---Smart Tourism. In 2017, Yilan was selected as the Smart 21 in the Intelligent Community Forum(ICF) for its project to construct wireless network, high-speed optic network and related infrastructure. Obviously, Yilan is well-equipped to develop into a “Smart Tourism Destination”. Therefore, this study aims to explore indicators suitable for the development of Smart Tourism in Yilan. In this study, the initial factors were determined according to the findings in the literature review and recent developments of Smart Tourism in the cities worldwide. Then, the Modified Delphi Method was applied to integrate professionals’ opinions. Finally, a total of 35 indicators selected were categorized into three main dimensions, encompassing thirteen criteria, in which “Booking”, “Query”, “Tour Guide”, “Navigation”, “Basic Networks”, and “Application Softwares” were the most important and the most feasible. In addition to construct a framework of indicators, this study also offered suggestions on priority categories in Smart Tourism Destination and on the applications. The results of this study can serve as a reference for Yilan government and tourism-related industries to develop Smart Tourism.
Yu, Jhao-Ching, und 余昭慶. „A smart tourist guide system for public transportation in Kaohsiung“. Thesis, 2013. http://ndltd.ncl.edu.tw/handle/41543831373993284950.
Der volle Inhalt der Quelle國立屏東商業技術學院
資訊管理系(所)
101
Existing navigation systems are usually designed for driver. For those unable to drive such as new comer or travelers, public transportation systems are essential gateways for participation in metropolitan activities. We have derived transfer requirements for our designs by analyzing “how to arrive at destination” for new comers who need to use public transportation systems in Kaohsiung. In our research, four types of transfer patterns in public transportation system are identified. We develop a smart tourist guide system in Android mobile. The system models tourist planning and navigate tourists to their respective destinations by public transportation. The system can extract the destination information embedded in a QR Code. Experimental result shows that this system is able to obtain routes in real-time.
Mendes, João Nuno Serra Silva Matos. „Geração Born Digital – SMART BREAK“. Master's thesis, 2020. http://hdl.handle.net/10316/94649.
Der volle Inhalt der QuelleA organização do Planos de Negócio é uma componente usual na formulação ou desenvolvimento de qualquer negócio. A sua grande virtualidade é a integração das principais valências de um negócio num único documento. Diversos estudos têm mostrado que as empresas utilizadoras de Planos de Negócio têm uma maior taxa de sucesso, quer sejam novas empresas ou empresas existentes que queiram implementar uma nova área de negócio. Por estes motivos, tem sido crescente o interesse académico e empresarial pelo tema. O setor do Turismo é uma das atividades mais importantes para a economia nacional. O país apresenta uma enorme variedade de oferta turística, disponível a qualquer visitante. Atualmente, os turistas, permeáveis à facilidade de utilização e conforto recorrem frequentemente às tecnologias, não só devido aos avanços destas, mas também à sua elevada penetração no quotidiano da sociedade atual. Neste contexto, a opção pela disponibilização da informação turística online ganha cada vez mais um especial relevo. O projeto da presente dissertação irá ao encontro do que é o papel da tecnologia digital e como o meio digital influência uma geração que nasce nesta era. Neste sentido fez-se um estudo da afluência das diferentes gerações ao meio digital. Emergiu assim uma ideia de negócio, que pretende ajudar o turista a rentabilizar o seu tempo numa viagem com escala. Estudou-se as diferentes gerações de pessoas e a forma como as mesmas interagem com a tecnologia digital. Através dessa informação irá ser um objetivo, a criação de um website que irá tornar a comunicação do projeto mais fácil e interativa com o público. Como tal, este documento de investigação tem como objetivo a estruturação de uma ideia que, assente nas linhas tradicionais de um plano de negócios para mostrar que a empresa planeada será uma aposta rentável.
The organization of Business Plans is a usual component in the formulation or development of any business. Its great potential is the integration of the main values of a business in a single document. Several studies have shown that companies that use Business Plans have a higher success rate, whether they are new companies or existing companies that want to implement a new business area. For these reasons, academic and business interest in the topic has been growing. The Tourism sector is one of the most important activities for the national economy. The country has a huge variety of tourist offers, available to any visitor. Currently, tourists, permeable to ease of use and comfort, often resort to technologies, not only due to their advances, but also due to their high penetration in the daily life of today's society. In this context, the option of making tourist information available online is gaining more and more special importance. The project of this dissertation will address what is the role of digital technology and how the digital medium influences a generation that is born in this era. In this sense, a study was made of the affluence of different generations to the digital environment. Thus, a business idea emerged, which aims to help tourists make the most of their time on a trip with a stopover. We studied the different generations of people and how they interact with digital technology. Through this information it will be an objective, the creation of a website that will make the communication of the project easier and more interactive with the public. As such, this research document aims to structure an idea that, based on the traditional lines of a business plan to show that the planned company will be a profitable bet.
Mira, Ana Paula Franco. „As Casas da Anita: beyond just tourism“. Master's thesis, 2021. http://hdl.handle.net/10400.26/37491.
Der volle Inhalt der QuelleThe purpose of the present project aims to develop an idea focused on tourism, specifically rural tourism related. It aims to develop a rural unit situated in Reguengos de Monsaraz (rustic house with seven rooms and an, approximately, 4.000 square meters land). Therefore, the intention is to build and implement a brand with innovative touristic contours targeted to promote happiness. Throughout the investigation, other more detailed topics will be addressed, based on innovative concepts of sustainable tourism, ‘smart tourism’, creative tourism and social tourism. To solidify the idea and to design a business plan are the main objectives, which involves the previously mentioned concepts to build a different proposal from the ones offered by the current market, to create value and to increase the happiness level for/of all stakeholders. The use of ‘smart technologies’ and the ‘Industry 4.0’ pillars aims to anticipate the possibility of transforming the tourist experience and its journey into a more immersive and participatory commitment by stimulating a creative tourism based on authenticity, rurality and connectivity and based on the modern liquidity ideology. The methodology will follow the usual business plan structure, subdivided into its thematic areas: finance, marketing, operational and organizational, but especially devoted to the idea design. Through tourism statistics and official data, the intention is to build a healthy project, based on the potencial of a different concept, by combining rurality with technology, towards the creation of a happy tourism.
I-PinChen und 陳奕蘋. „Value Co-creation Perspective on Shaping an Alliance: The Case of Smart Tourism Taiwan Alliance“. Thesis, 2018. http://ndltd.ncl.edu.tw/handle/w9ka4s.
Der volle Inhalt der QuelleHUANG, YU-FANG, und 黃于芳. „Research on the Key Factors of Smart Tourism Development from the Perspective of Service Innovation“. Thesis, 2019. http://ndltd.ncl.edu.tw/handle/jprb6f.
Der volle Inhalt der Quelle國立臺北科技大學
經營管理系
107
Heavily affected by globalization (such as changes in international political and economic status), digitalization (such as the Internet, ICT, mobile devices and low-cost aviation) and the rise of personalized travel, the tourism model is gradually shifting to a short-term, short-time, multi-depth and diversified experience and other models. With the advancement of artificial intelligence and digital technology, technology is becoming more and more important for tourism, which has revolutionized the travel experience of consumers from pre-planning to post-travel. Tourists can now fully grasp the related information and becoming smarter. Choices - whether it's pre-search, booking or actual travel - are changing dramatically. Before arranging travel accommodation, travelers can better understand the destination and accommodation environment before making decisions. This study summarizes the key factors of service innovation in the development of smart tourism through literature study. After interviewing the experts', this paper further proposes an evaluation framework for service innovation on smart tourism development with four dimensions and twenty-one key elements and use Fuzzy Analytic Hierarchy Process (FAHP) analysis to identify key factors in the development of innovation services for smart tourism. Results of the study shows that combining the new service concept of strengthening the experience before and after travel with the accumulated intelligence and data analysis, through new customer interfaces such as instant messaging services and applications, that forms a new service delivery system, and eventually use technologies for realization, are key factors for the development of innovation services in smart tourism. The key factors for the innovation of intelligent tourism services discovered by the study are expected to provide reference for the development of smart tourism services of different entities such as tourism companies, platform developers and tourism authorities and be able to create value for industry enhancement and transformation while prividing certain foundation for related future studies.
Estevão, João Pedro Vaz Pinheiro. „Tourism destination management systems: contributions for their adoption and implementation“. Doctoral thesis, 2020. http://hdl.handle.net/10773/29063.
Der volle Inhalt der QuelleA crescente competição entre destinos turísticos, bem como a progressiva exigência da procura turística e da complexidade das estratégias para a atrair, levou as Organizações de Gestão de Destinos (OGD) a ampliarem as suas atribuições para se assumirem como atores centrais na coordenação dos stakeholders dos respetivos destinos. Assim, algumas OGDs implementaram redes colaborativas online, designadas de Sistemas de Gestão de Destinos (SGDs), que interligam todos os agentes turísticos relevantes de um destino, facilitando a comunicação e a cooperação entre eles. Estes sistemas também proporcionam à procura turística portais online de destinos turísticos que oferecem experiências de planeamento de viagens mais personalizadas, incluindo a possibilidade de comprar produtos turísticos. Porém, apenas um número residual de destinos turísticos tentou adotar um SGD e uma parcela considerável dos SGDs não tiveram sucesso. Os desafios para garantir o sucesso dos SGD exigem uma análise cuidada dos fatores que influenciam a predisposição dos agentes turísticos de um destino para os adotar, bem como dos fatores que determinam a importância que estes agentes atribuem às funcionalidades dos SGD. No entanto, a investigação neste âmbito é ainda limitada. A presente tese tem como principais objetivos obter um conhecimento aprofundado sobre os fatores anteriormente referidos, bem como sobre as características e papel dos SGD, no sentido de promover a implementação destes sistemas nos destinos. Para alcançar os objetivos estabelecidos, adotou-se uma metodologia mista, começando com uma extensiva revisão da literatura sobre SGD, entrevistas exploratórias às principais empresas fornecedoras de soluções de SGD e a OGD que implementaram estes sistemas com sucesso, bem como análises de conteúdo de SGD. Esta abordagem qualitativa permitiu um conhecimento mais aprofundado relativamente às características dos SGD, aos atuais modelos de negócios e de gestão destes sistemas, bem como aos seus recentes desenvolvimentos e perspetivas futuras. Seguidamente uma abordagem quantitativa foi utlizada para identificar os fatores que explicam a predisposição dos agentes turísticos de um destino para adotar um SGD, bem como os fatores que influenciam a importância atribuída por estes agentes às funcionalidades específicas dos SGD. Assim, um inquérito por questionário foi aplicado a diferentes tipos de agentes turísticos de um destino regional que não dispõe de um SGD: a região Centro de Portugal. Os resultados da investigação quantitativa indicam que a predisposição para adotar um SGD é influenciada positivamente por fatores como: (i) cooperação no destino; (ii) pressão do ambiente externo (ex. de destinos concorrentes); (iii) benefícios percebidos e utilidade do SGD; (iv) liderança e visão estratégica da OGD; (v) recursos e visão estratégica dos atores turísticos do destino. Por outro lado, dois fatores até agora ausentes da investigação influenciam negativamente a predisposição para adotar um SGD, nomeadamente: (i) as plataformas alternativas online e (ii) a falta de um SGD em regiões vizinhas ou a nível nacional. Os resultados demonstram ainda que a importância atribuída às funcionalidades específicas de um SGD pelos agentes turísticos de um destino é influenciada positivamente (i) pelos seus recursos e visão estratégica, (ii) pelo seu conhecimento sobre as iniciativas da OGD no âmbito das Tecnologias de Informação e Comunicação, (iii) por ser membro afiliado da OGD; e (iv) pelo subsetor do agente turístico, observando-se que os fornecedores de alojamento turístico valorizam menos as funcionalidades de cariz colaborativo do que outro tipo de agentes. A tese termina com conclusões e implicações para o setor do turismo, principalmente para agentes responsáveis pelo desenvolvimento turístico.
Programa Doutoral em Turismo
Silveira, João Paulo Avelar. „Turismo sustentável nos Açores: Uma visão sobre o que o smart tourism poderá oferecer à região“. Master's thesis, 2021. http://hdl.handle.net/10071/24207.
Der volle Inhalt der QuelleSince the end of 2019 the Autonomous Region of the Azores has been considered as the first archipelago in the world to become sustainable, which drew the attention of the tourism market. Despite this positive aspect, the Azores, mainly the island of São Miguel, has had some problems regarding overtourism, besides the region does not have its own IT systems that can contribute to a more sustainable tourism. This study is based on the solution principle of being able to identify the technologies that are unique to the region and making tourists use them when visiting the place, finding new technological systems that can be installed in the region in order to promote a more sustainable tourism, as well as creating a smart tourism ecosystem based on other technologies that already exist or that are being developed in other regions of the world. With the help of ten interviews conducted with public and private entities in the tourism and sustainability sector in the region, the information was collected about the systems that exist in the Azores region as well as where to invest to improve them and to present some technologies related to tourism, that were identified from scientific articles in other regions of the world, that may have a bearing on the pillars of sustainability in the Azores, which will help create a future ecosystem of smart tourism in the region.
Silva, Margarida Alves da. „Os eventos enquanto ferramenta de comunicação dos destinos turísticos: O caso do Smart Times em Cascais“. Master's thesis, 2015. http://hdl.handle.net/10400.26/19400.
Der volle Inhalt der QuelleThis research aims to evaluate the strategic potential of the events in the communication of a tourist destination. Facing a scenario of an increasing competitiveness in the tourism sector, where destinations feel a growing need to differentiate and meet the demands and needs of today's consumer that seeks to live unique and enriching experiences. Currently, events assume highlight due to the input they provide in the management of tourist destinations and their progressive use as a communication tool of thereof. Through the Smart Times 2014 event case study in Cascais, drew up the research model that aims to respond to the evaluation of the influence of events in communication and access to resources provided by the tourist destination. The results obtained by applying the statistical analysis tools, allowed to infer that adherence to an event assume a particular importance in the diffusion of the destiny, and allows the formation of a positive perceptions about the tourist destination by consumers, crucial factor for the tourism sector.
Filipe, Joaquim António Serralheiro Carvalho. „Travel habits of erasmus students: how can smart destinations attract them“. Master's thesis, 2018. http://hdl.handle.net/10362/39295.
Der volle Inhalt der QuelleKOUBOVÁ, Andrea. „Smart destinace cestovního ruchu“. Master's thesis, 2019. http://www.nusl.cz/ntk/nusl-394246.
Der volle Inhalt der QuelleGameiro, Bruno Rafael Graça. „Digital Souvenir: tecnologia NFC aplicada em contextos turísticos e/ou culturais“. Master's thesis, 2020. http://hdl.handle.net/10773/30656.
Der volle Inhalt der QuelleIn the last years, in order to combat the challenges caused by globalization, urbanization, climate and sociodemographic changes, intelligence has been introduced in organizations and communities, with the emergence of the Smart City concept that inevitably became part of urban planning. With the addition of technology to organizations and entities, tourist destinations were able to explore synergies between technology and human beings, thus enriching tourist experiences and increasing the level of competitiveness. Then comes the concept of Smart Tourism. The NFC (Near Field Communication) technology, thanks to its characteristics, will make it possible to design innovative solutions with great impact in terms of traditional business models as well as in the daily life of society. Thus, this dissertation project, developed in the business context Altice Labs, within the scope of the company's developments in the Smart Cities domain, foresees the development of the Digital Souvenir prototype based on NFC technology and the future analysis of its advantages in this domain.
Mestrado em Comunicação Multimédia
Chang, Yung-Lun, und 張永侖. „The Pattern of Travel Apps for Mobile of Smart Phone with Domestic Tourism-The Case of App of Taiwan Discovery“. Thesis, 2011. http://ndltd.ncl.edu.tw/handle/jr798p.
Der volle Inhalt der Quelle國立臺北科技大學
工業工程與管理研究所
99
Nowadays, people have been increasingly depending on uses of smart phones due to the new generation of smart phones and development of wireless internet. Moreover, many applications are presented to the public, and it could allow these users to download them into their smart phones according to their needs, and then travel-related applications have continued to emerge, such as "Taiwan Discovery" by Treascovery, etc. This study is attempting to observe the systemic relationship between tourism software and the actual tourist willingness, and it also discusses how smart phone’s application really cause or increase tourist willingness to involve in domestic tourism. Furthermore, the result will offer the new marketing methods and ideas to tourism industry, and will form a different travel style from the previous model. Therefore, the questionnaire in this study on the intention to use "Taiwan Discovery" in smart phone is adopted, and structural equation models could find out all the variables on each other and causal relationship, and then it also allows people to better understand whatever the variables effectively improve tourist willingness to domestic travel. For holders of smart phone, the installation of tourism application could indeed improve their tourist willingness for more then 2-days and in-country tour, and it will indirectly result a positive effect such as relevant business opportunities and the growth in a market economy. In addition to facing competition, it is a very important topic how to use emerging technologies to expand the market while the result of this study is also highlighting the future of tourism industry.
Silva, Tiago Manuel Soares. „Social media smart brand communication : the case study of Pestana Group“. Master's thesis, 2018. http://hdl.handle.net/10400.3/4704.
Der volle Inhalt der QuelleO modo como a Internet influencia as estratégias de comunicação das organizações e o próprio comportamento do consumidor são um tema de grande interesse, ainda não totalmente explorado. Desde o início da web que as organizações procuram retirar proveito da sua presença online para comunicar com os clientes. Se no início esta comunicação era massificada e tinha origem na empresa, atualmente assiste-se a um novo fenómeno: nem sempre a origem da comunicação é interna e, por vezes, consegue-se através de uma “comunicação inteligente” atingir a massificação customizada do relacionamento entre a empresa e o consumidor. Considerando que o setor do turismo é um dos que tem adotado ao longo dos anos com maior rapidez as diferentes tecnologias, escolheu-se um dos grupos hoteleiros como caso de estudo. Após a análise qualitativa e quantitativa dos conteúdos partilhados por este grupo na sua página oficial web e nas redes sociais, cruzada com os comentários dos clientes nestas mesmas redes e no TripAdvisor, foi possível constatar que nem todas as dimensões da comunicação se encontram estrategicamente alinhadas, considerando como referencial base o modelo de personalidade de marca. Constata-se que existe espaço para desenvolver uma abordagem mais automatizada e que explore de forma mais consequente a componente emocional do relacionamento empresa-cliente, podendo ser esta uma das linhas de investigação futura.
ABSTRACT: The way in which the Internet influences organizations' communication strategies and consumer behaviour itself is a topic of great interest, not yet fully explored. From the beginning of the web that organizations seek to take advantage of their online presence to communicate with customers. If in the beginning this communication was massified and originated in the company, a new phenomenon is witnessing today: the origin of communication is not always internal and sometimes it is possible through a "smart communication" to achieve the personalized massification of the relationship between the company and the consumer. Considering that the tourism sector is one of those that have adopted the different technologies over the years, one of the hotel groups was chosen as a case study. After the qualitative and quantitative analysis of the contents shared by this group on its official website and in the social networks, crossed with the comments of the clients in these same networks and in Tripadvisor, it was possible to verify that not all the dimensions of the communication are strategically aligned, considering as base reference the brand personality model. There is room to develop a more automated approach and to explore in a more consistent way the emotional component of the company-client relationship, which may be one of the lines of future research.
Soares, Pedro Sales. „New Business Models in the Digital Economy Applied to the Smart Tourism Sector - The Case of U.Porto´s Digital Museum App“. Master's thesis, 2019. https://hdl.handle.net/10216/123228.
Der volle Inhalt der QuelleCHANG, YANG-YI, und 張央儀. „Framing a User Innovation with Living Lab Approach in the Open Innovation Context: A Case on Implementing Smart Tourism in Hakka Town“. Thesis, 2018. http://ndltd.ncl.edu.tw/handle/hfx5p3.
Der volle Inhalt der Quelle國立聯合大學
經營管理學系碩士班
106
Since constructing a smart city has become a new infrastructure in modern cities. How service providers could frame a successful smart service to encourage the transactions with the users is a critically practical challenge. On the open innovation perspective, framing a smart service with living lab approach could make the service smartize through a real context. A case of Taiwan is illustrated in this study which the government intends to introduce ICT and IOT technologies to frame an STD service in five Hakka towns, such as beacons, a mobile app, and a website by living lab approach. In the case, we monitor the interactions between the technology, users, and business, and attempt to understand how new services work from service performance measuring. The results show a low adoption even if the service is familiar with user’s context. Observing the case on a proposed model, we found that the tourist service spins in and smartize, but the smart technology could not spin out and reshape with the behaviors of the stakeholders, such as the fail on the integration with current business, insufficient consideration on the technology acceptance, and so on. These findings indicated fail to make both inbound and outbound synergies with the three elements may lead an unsuccessful implementation of new smart service.
Cerdeira, João H. da Luz. „Social media image: Estudo da imagem virtual da região turística de Lisboa“. Master's thesis, 2020. http://hdl.handle.net/10071/21816.
Der volle Inhalt der QuelleThe industry of tourism has always been on an upraise and for Portugal it represents one of the main economic activities, as it directly contributes to almost 20% of its GDP as well as over 21% of the countries’ total jobs. In 2020, the Covid-19 pandemic has brought deep structural and transformational impacts to the industry, leaving destination marketing organizations with the difficult task of reinventing and reforming the industry. The knowledge and analysis of tourism destination images’ is widely recognized as a crucial tool for the, afore mentioned, reform and reinvention of the activity and, for that matter, the relaunch of tourism. Through the usage of User Generated Content (UGC), collected from TripAdvisor, this study aims to reveal the virtual tourism destination image of Lisbon. To analyze Lisbon’s tourism image, a three-phase method based on three distinct types of tourist interactions with the destination, was utilized. Thus, the image can be summarized as the collection of all three designative, appraisive and prescriptive components. This study compiled 165.000 online travel reviews, written in English, from 2017 to 2019, with the opinion of at least 171 different nationalities. Results recognize Lisbon with quite a popular and positive image and offer new untapped knowledge to better manage the region’s tourism. 90% of the reviews register a score of “Excellent” and “Very good”, with “weak” and “Terrible” reviews being significantly less frequent (6%). The results also show that a visitor is much more likely to recommend Lisbon than to not recommend it.