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1
Lee, Hyun-Joo. „Consumer-to-store employee and consumer-to-self-service technology (SST) interactions in a retail setting“. International Journal of Retail & Distribution Management 43, Nr. 8 (10.08.2015): 676–92. http://dx.doi.org/10.1108/ijrdm-04-2014-0049.
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Purpose – The purpose of this paper is to understand the underlying mechanism of how consumer-to-store employee and consumer-to-self-service technology (SST) interaction qualities contribute to consumer retail patronage. Design/methodology/approach – A total of 300 surveys for each type of in-store kiosk were used for the data analysis. The proposed model was analysed using structural equation modelling. Findings – This study suggests a direct link from SST usage frequency to perception of SST service quality. Also, retail patronage intentions were positively influenced by both interpersonal service quality and SST service quality, and SST usage intentions were positively affected by retail patronage intentions. Lastly, three causal links were shown to be dissimilar between the two types of in-store kiosk: interpersonal service quality-retail patronage intentions, SST service quality-retail patronage intentions, and SST service quality-SST usage intentions. The remaining links were similar for both types of in-store kiosks. Originality/value – Previous empirical work on this topic has mostly been limited to investigations of service quality of either a human- or a technology-based service option. In contrast, the current study incorporates both interpersonal service quality and SST service quality as critical factors affecting retail patronage intentions and thus provides an important opportunity to advance the understanding of consumer-to-store employee and consumer-to-SST interaction qualities and their contribution to consumer retail patronage.
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Colquhoun, Liam, und Matthew Holmes-Dallimore. „Kiosk DNA: Modes of Vernacular Street Retail“. International Journal of Design in Society 13, Nr. 1 (2019): 1–20. http://dx.doi.org/10.18848/2325-1328/cgp/v13i01/1-20.
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Axenov, K. E. „Transformation of urban spatiotemporal systems, by the example of retail impact to large hosing estate areas of Leningrad—St. Petersburg, 1989—2016“. Известия Русского географического общества 151, Nr. 1 (26.02.2019): 29–44. http://dx.doi.org/10.31857/s0869-6071151129-44.
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Using the example of retail development in the former socialist large housing estate areas of Leningrad—St. Petersburg in 1989—2016 the paper outlines and provides evidence for 3 principles of the spatiotemporal systems (STS) development under urban transformation: principle of essence changing during transformation of a STS; principle of joined-up nature of spatial, temporal and essence-based parameters of urban STS (USTS); possibility of mismatch of spatial, temporal and substantive hierarchies of transformational USTSs. Paper describes 6 stages of spatial development of retail during the studied period and corresponding spatial forms and peculiarities of retail STS spatial development: early transformation; first stage of administrative reform; pavilions and market places; specific transformational forms displacement; domination of large stationary trade forms; convenience shops stage. Corresponding spatial forms and specificities of retail STSs organization in former socialist large housing estate areas are characterized as well: kiosks and stand-alone-sellers agglomerations near metro stations and public transport stops; kiosks and pavilions agglomerations near metro stations plus market places; retail tents and other mobile trade forms near metro stations plus new market places; large shopping centers, stationary market places plus kiosk chains; hypermarkets, chained stationary shops, temporary agglomerations of mobile facilities near metro stations; convenience shops and illegal kiosks. Specific methodology of complex STSs research was developed and tested.
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Astuti, Putu Ayu Swandewi, Ni Made Dian Kurniasari, Ketut Hari Mulyawan, Susy K. Sebayang und Becky Freeman. „From glass boxes to social media engagement: an audit of tobacco retail marketing in Indonesia“. Tobacco Control 28, e2 (30.05.2019): e133-e140. http://dx.doi.org/10.1136/tobaccocontrol-2018-054833.
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ObjectiveTo assess tobacco promotion intensity, retailer behaviours and tobacco company efforts to link retailer marketing to online channels.MethodsWe completed an audit of tobacco advertisements and promotions at 1000 randomly selected cigarette retailers in Denpasar, Bali, Indonesia that included an observation checklist, digital photos and structured interviews with retailers. We then calculated the tobacco promotion index for each retailer and made comparisons based on store types. Next, we conducted a photo analysis from 100 randomly selected retailers to explore links to online channels and other promotional cues to engage young people.ResultsMini-markets have both the highest total number of promotions and the highest indoor promotion index with a mean score of 5.1 and 3.7, respectively. Kiosks have the highest outdoor promotion index with a mean score of 1.6. Most of the retailers (98.9%) displayed cigarettes, more than half of kiosk retailers (54.8%) and mini-market retailers (56.3%) admitted selling cigarettes to young people, and 74% of kiosk retailers sell single stick cigarettes. We found links to online marketing, including two hashtags and a company website. Promotional materials also included youth-focused content such as English taglines, new products and small packs.ConclusionTobacco companies in Indonesia have strategically differentiated their advertisements based on retailer type and have bridged conventional retailer marketing to online channels. Reforming Indonesian tobacco laws to include bans on single sticks and small pack sales, point-of-sale advertising, including displays, and enforcement of laws on sales to minors is urgently required.
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KWAK, Young-Arm, und Young-Sang CHO. „Kiosk with any issues in retail store in South Korea“. KODISA International Conference on Business and Economics (KODISA.ICBE) 2019, Nr. 7 (08.07.2019): 299–302. http://dx.doi.org/10.35646/kodisa.icbe.2019.7.5.299.
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Sunthonovard, Niphawan, und Nopadon Sahachaisaeree. „Seasonal Retail Franchise Identity and Its Spatial Functional Design: A Case Study on Ang-Kee's Snack Kiosk“. Procedia - Social and Behavioral Sciences 36 (2012): 540–44. http://dx.doi.org/10.1016/j.sbspro.2012.03.059.
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Diallo, Mbaye Fall, und Isabelle Collin-Lachaud. „Impact of Hedonic Evaluation of Technological Innovations on Revisit Intention in a Store Digitalization Context“. International Journal of Technology and Human Interaction 15, Nr. 4 (Oktober 2019): 38–53. http://dx.doi.org/10.4018/ijthi.2019100104.
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The objective of this research is to investigate how hedonic evaluation of technological innovation affects directly store revisit intention and indirectly through the mediation of customer satisfaction and shopping experience. 257 real customers assessed the introduction of four innovative tools (automatic check-out, Internet kiosk, Smartphone and self-scanning) in supermarkets. Structural equation modeling results show that customer hedonic evaluation of technological innovation affects positively store revisit intention. However, while technology pleasantness influences it significantly technology interactivity does not. Furthermore, the authors establish significant mediation effects of customer overall satisfaction and shopping experience on the relationship investigated. FIMIX-PLS segmentation identifies two specific groups (low versus high hedonic technology seekers). This research stresses retail companies to focus on hedonic aspects of innovative technologies and to invest in personnel and accompanying measures that enable a smooth use of technological innovations.
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Keeling, Kathy, Peter McGoldrick und Linda Macaulay. „Electronic Kiosks in Retail Service Delivery“. Journal of Marketing Channels 14, Nr. 1-2 (Dezember 2006): 49–76. http://dx.doi.org/10.1300/j049v14n01_04.
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Krishen, Anjala S., My˜ Bui und Paula C. Peter. „Retail kiosks: how regret and variety influence consumption“. International Journal of Retail & Distribution Management 38, Nr. 3 (16.03.2010): 173–89. http://dx.doi.org/10.1108/09590551011027113.
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de Moerloose, Chantal, Michael Antioco, Adam Lindgreen und Roger Palmer. „Information kiosks: the case of the Belgian retail sector“. International Journal of Retail & Distribution Management 33, Nr. 6 (Juni 2005): 472–90. http://dx.doi.org/10.1108/09590550510603651.
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Chang, Hsin Hsin, Chen Su Fu, Po Wen Fang und Yu-Cheng Cheng. „The effects of relationship maintenance and relationship investment on self-service technology relationship performance“. Information Technology & People 29, Nr. 3 (01.08.2016): 496–526. http://dx.doi.org/10.1108/itp-08-2014-0171.
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Purpose – The purpose of this paper is to extend the utilitarian value of the dedication-based relationship maintenance mechanism of social exchange theory and customer perceived relationship investment to investigate the relationship performance of a retailer launching a self-service technology (SST). Computer anxiety and time consciousness are hypothesized to moderate the effects among these relationships. Design/methodology/approach – The results of the structural equation model, with in-store kiosk use experience data collected for 211 respondents, supported the research model. Multiple regression analysis was used for testing the moderating effects. Findings – The utilitarian value of dedication-based relationship maintenance is related to perceived relationship investment. Higher levels of customer-perceived relationship investment impact relationship performance. Computer anxiety and time consciousness act separately as both partial and full moderators. Research limitations/implications – First, this study did not consider different kinds of products/services to have different effects with regard to customer cognition. Second, most of the respondents were students, and this is a limitation in business research, because of such factors as lower incomes and higher information technology ability as compared to individuals with other occupations. Third, it is difficult to distinguish whether the level of perceived convenience is due to the convenience stores per se or the in-store kiosks that they have. Future research may thus consider analyzing in more detail how perceived convenience is evoked. Finally, future research can consider constraint-based relationship maintenance mechanisms with regard to operating in-store kiosk businesses. Practical implications – Retailers who are willing to continually launch SSTs should tie such efforts to their relationship marketing strategies. Moreover, retailers who are willing to launch e-businesses should establish strategies designed to enhance customer experience with regard to the use of technology. Finally, launching SSTs should involve the continual development of an effective purchasing process and functional relationship marketing strategies. Originality/value – This paper can help managers organize relationship maintenance mechanisms, especially with regard to the development of user utilitarian value, in order to obtain improved relationship performance.
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Lee, Hyun‐Joo, Ann E. Fairhurst und Min‐Young Lee. „The importance of self‐service kiosks in developing consumers' retail patronage intentions“. Managing Service Quality: An International Journal 19, Nr. 6 (13.11.2009): 687–701. http://dx.doi.org/10.1108/09604520911005071.
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Lee, Hyun-Joo, Ann Fairhurst und Hyeon Jeong Cho. „Gender differences in consumer evaluations of service quality: self-service kiosks in retail“. Service Industries Journal 33, Nr. 2 (Februar 2013): 248–65. http://dx.doi.org/10.1080/02642069.2011.614346.
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Chege, Christine G. Kiria, Rosina Wanyama, Mark Lundy, Wilson Nguru und Matthias Jäger. „Does Retail Food Diversity in Urban Food Environments Influence Consumer Diets?“ Sustainability 13, Nr. 14 (09.07.2021): 7666. http://dx.doi.org/10.3390/su13147666.
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The food environment influences consumer diets in significant yet underexplored ways. In this study, we assess the way in which the Nairobi urban food environment—availability, accessibility, affordability, desirability, convenience and marketing—influences the dietary choices and quality of poor urban consumers, by combining market-level diversity scores (MLDS) with household and individual data collected from resource-poor (slum) neighbourhoods in Nairobi, Kenya. We find that urban-poor settings are characterized by a variety of food retail venues, including informal markets such as kiosks, mom-and-pop shops and tabletop vendors, as well as modern retail outlets such as supermarkets. Most of these food outlets predominantly sell unhealthy, highly-processed and energy-dense foods rather than nutritious foods such as vegetables, fruits and animal products. Our analyses show that supermarkets have the highest MLDS, yet they do not significantly influence the diets of resource-poor households. However, a high MLDS among informal retail outlets has a positive association with diet quality; conversely, open-air markets have a negative association. The nutritional status of urban-poor consumers can be improved by promoting the diversification of healthy, nutritious foods across traditional retail outlets and improving accessibility of the outlets to consumers.
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Slamet, Alim Setiawan, und Akira Nakayasu. „Consumers’ Choice for Vegetable Market Channels in Indonesia“. KnE Life Sciences 3, Nr. 3 (01.01.2016): 167. http://dx.doi.org/10.18502/kls.v3i3.386.
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<p>The purpose of this study is to explore consumers’ choice for vegetable market channels and to determine the factors which affect their choices. A survey involving 887 respondents was carried out in Jabodetabek area. This study found that the traditional retail formats (e.g., wet market, peddler, and kiosks aka warungs) were the favorable place for vegetable purchasing. The results of the multinomial logit model analysis suggests that consumers’ retail format choice is determined by domicile, education level, income level, employment status of women, and purchase frequency. Moreover, other factors that influenced consumer choice is price, quality of product, safety concern, store attributes, easiness & availability, and brand & traceability information. <br /><strong>Keywords</strong>: Consumers’ choice, vegetable market channels, multinomial logit analysis, factor analysis, Jabodetabek </p>
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Kim, Jung‐Hwan, und Rodney Runyan. „Where did all the benches go? The effects of mall kiosks on perceived retail crowding“. International Journal of Retail & Distribution Management 39, Nr. 2 (15.02.2011): 130–43. http://dx.doi.org/10.1108/09590551111109085.
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Książkiewicz, Dorota, und Wojciech Piotrowicz. „LAST MILE LOGISTICS DELIVERY IN THE FASHION RETAIL SECTOR: THE CASE OF POLAND“. Zeszyty Naukowe Uniwersytetu Gdańskiego. Ekonomika Transportu i Logistyka 69 (03.11.2017): 51–61. http://dx.doi.org/10.5604/01.3001.0010.5561.
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The paper analyses the delivery options available to Polish customers. It compares two companies: Zalando, a solely online fashion player, and TOP SECRET, an omnichannel retailer which uses both online and traditional stores. For each company, an overview of logistic systems is presented and delivery options as well as product return conditions are analysed. This snapshot of the fashion market confirms that Polish customers have a wide choice of delivery options, from home delivery, through manned collection points (post offices, kiosks and others), to a well-developed city network of automated lockers. In the case of TOP SECRET, in-store collection was also possible. However, delivery times, from up to two days, are not as fast as countries such as the United Kingdom, where next day delivery is offered by local retailers. The development of e-commerce and omnichannel was stimulated by the recent modernisation of the transport and logistics networks in Poland.
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Suryorini, Ariana. „Pemberdayaan Masjid sebagai Fungsi Sosial dan Ekonomi bagi Jamaah Pemegang Saham Unit Usaha Bersama“. Dimas: Jurnal Pemikiran Agama untuk Pemberdayaan 19, Nr. 2 (28.11.2019): 163. http://dx.doi.org/10.21580/dms.2019.192.5126.
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<p>The function of the mosque is very universal, other than in the religious field, the mosque also has other functions which include religious/worship functions, educational functions, unifying functions of the people, social functions and economic functions. Islam places the mosque in a strategic position. Considering the strategic function of the mosque, it is necessary to provide good guidance, in terms of the physical building and the aspects of its prosperity. The mosque is expected to be a center of social and economic activity for its worshipers, not just a center for worship activities. Mosque empowerment is very important because it can provide a positive perspective related to the utilization of human resources through the empowerment of mosques for the welfare of Muslims. In the economic function of the empowerment of the Sirathal Mustaqim mosque through the activities of the Joint Business Unit (UB), whose ownership is pilgrims who have equity participation or capital ownership, which they refer to as shares of the business units they run, where profits are distributed to the owners or accompanying members of the capital in a meeting of capital owner members every year. The Joint Business Unit (UB) is named UB Rejeki Barokah, whose economic function activities are very diverse, both in the retail business of kiosks, services and goods credit business.</p><p> </p><p>Fungsi masjid sangat universal, selain di bidang keagamaan, masjid juga mempunyai fungsi lain yang meliputi fungsi keagamaan/peribadatan, fungsi pendidikan, fungsi pemersatu umat, fungsi sosial dan fungsi ekonomi. Islam menempatkan masjid dalam posisi yang strategis. Mengingat fungsi masjid yang strategis maka perlu pembinaan secara baik, dari segi fisik bangunan maupun segi kegiatan pemakmurannnya. Masjid diharapkan bisa menjadi pusat aktivitas sosial dan ekonomi bagi para jamaahnya, tidak hanya menjadi pusat kegiatan ibadah saja. Pemberdayaan masjid menjadi hal yang sangat penting karena dapat memberikan perspektif positif terkait pemanfaatan sumber daya manusia melalui pemberdayaan masjid untuk kesejahteraan umat Islam. Dalam fungsi ekonomi pemberdayaan masjid Sirathal Mustaqim melalui aktivitas unit Usaha Bersama (UB), yang kepemilikannya adalah jamaah yang mempunyai penyertaan atau kepemilikan modal, yang mereka sebut seperti saham dari unit usaha yang mereka jalankan, dimana keuntungannya dibagikan kepada jamaah pemilik atau penyerta modal tersebut dalam rapat anggota Pemilik modal setiap tahunnya. Unit Usaha Bersama (UB) tersebut bernama UB Rejeki Barokah, yang aktivitas fungsi ekononominya sangat beragam, baik dalam usaha retail kios, jasa maupun usaha perkreditan barang.</p>
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Hoffman, Mark, und Charles Cash. „Understanding Impacts of Technology, Process Changes, and Organizational Controls to Improve the Cost of Cash in Retail Stores“. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 51, Nr. 16 (Oktober 2007): 977–80. http://dx.doi.org/10.1177/154193120705101603.
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The emergence of self checkout systems and transaction kiosks present an opportunity for retailers to redesign the cash management process and identify more efficient and automated solutions to improve performances within each step of the system. International and domestic retail companies from various industry segments are taking different views of opportunities to reduce the cost of cash. A socio-technical systems approach provides a foundation for anchoring predictions in process improvements and task automation and a context to identify impacts of step improvements in the Cash Flow Process. This paper provides an overview of a framework, findings from cash office operations studies of domestic and international retailers, and performance benchmarks for repetitive tasks of till balancing and till re-sets to help evaluate proposed changes in store cash office operations.
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Sharma, Tanushree, und Priya Grover. „Unforeseen bumps on the road of entrepreneurship“. Emerald Emerging Markets Case Studies 5, Nr. 8 (26.11.2015): 1–14. http://dx.doi.org/10.1108/eemcs-05-2015-0090.
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Subject area The case throws light on the unforeseen challenges new entrepreneurs confront. It highlights how the challenges of manpower, sales and operations are intertwined. It also put emphasis on holistic planning prior to initiating a business. Study level/applicability This case can be used in the introductory courses on entrepreneurship and sales and distribution for undergraduate and postgraduate students of Business Schools. Case overview This case revolves around the pursuit of an entrepreneur to develop and service sweetcorn vending kiosks in an Indian State. It narrates the dilemma faced by the entrepreneur when she discovered a notional loss of revenue as a result of her selecting a particular distribution channel. The entrepreneur realized that the entire range of products sold through the dealer was fetching her far less revenue in comparison to the only product she retailed herself. She also realized that the retail though paid better dividends, but also brought along host of manpower and operative issues. With the day of signing a firm contract with the dealer coming close, the entrepreneur must decide quickly her future course of action. Expected learning outcomes The students will be able to gain understanding of the unforeseen challenges confronted by small entrepreneurs, interconnection of various functions of business and the significance of holistic planning. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
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Koppelaar, Rembrandt, Antonino Marvuglia, Lisanne Havinga, Jelena Brajković und Benedetto Rugani. „Is Agent-Based Simulation a Valid Tool for Studying the Impact of Nature-Based Solutions on Local Economy? A Case Study of Four European Cities“. Sustainability 13, Nr. 13 (04.07.2021): 7466. http://dx.doi.org/10.3390/su13137466.
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Implementing nature-based solutions (NBSs) in cities, such as urban forests, can have multiple effects on the quality of life of inhabitants, acting on the mitigation of climate change, and in some cases also enhancing citizens’ social life and the transformation of customer patterns in commercial activities. Assessing this latter effect is the aim of this paper. An agent-based model (ABM) was used to assess change in commercial activities by small and midsize companies in retail due to the development of parks. The paper focuses on the potential capacity of NBS green spaces to boost retail companies’ business volumes, thus increasing their revenues, and at the same time create a pleasant feeling of space usability for the population. The type of NBS is not specified but generalized into large green spaces. The simulation contains two types of agents: (1) residents and (2) shop owners. Factors that attract new retail shops to be established in an area are simplified, based on attractor points, which identify areas such as large green spaces within and around which shops can form. The simulations provided insights on the number of retail shops that can be sustained based on the purchasing behavior of citizens that walk in parks. Four European cities were explored: Szeged (Hungary), Alcalá de Henares (Spain), Çankaya Municipality (Turkey) and Milan (Italy). The model allowed analyzing the indirect economic benefit of NBSs (i.e., large green spaces in this case) on a neighborhood’s economic structure. More precisely, the presence of green parks in the model boosted the visits of customers to local small shops located within and around them, such as cafés and kiosks, allowing for the emergence of 5–6 retail shops (on average, for about 800 walking citizens) in the case of Szeged and an average 12–14 retail shops for a simulated population of 2900 persons that walk in parks in the case of Milan. Overall, results from this modeling exercise can be considered representative for large urban green areas usually visited by a substantial number of citizens. However, their pertinence to support for local policies for NBS implementation and other decision-making related activities of socioeconomic nature is hampered by the low representativeness of source data used for the simulations.
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Dalimunthe, Lena Sari, Humaizi Humaizi und Abdul Kadir. „Implementasi Distribusi Pupuk Bersubsidi Di Desa Natambang Roncitan Kecamatan Arse Kabupaten Tapanuli Selatan“. PERSPEKTIF 10, Nr. 2 (08.07.2021): 664–77. http://dx.doi.org/10.31289/perspektif.v10i2.5059.
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The purpose of this study was to determine the implementation of subsidized fertilizer distribution in the Natambang Roncitan Village, Arse District. This type of research uses qualitative research with descriptive methods. Research informants include the Secretary, Head of Facilities and Infrastructure at the Agriculture Office, Distributors, Retailers, BPP, PPL, and farmer/farmer groups. Data collection techniques using interviews, documentation studies, and data retrieval techniques. The results showed that the implementation of subsidized fertilizer distribution in Natambang Roncitan Village, Arse District was still not optimal due to lack of supervision. Some problems that can still be addressed by the Regional Agriculture Office of South Tapanuli Regency include prices at the farmer/farmer group level that do not match the Highest Retail Price (HET), kiosks that sell to farmers outside their scope of the area, and bureaucracy that is too long in distributing subsidized fertilizers.
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Pereira, Nelson Antonio Da Silva, Suryono Herlambang, Parino Rahardjo und Suryadi Santoso. „STUDI TRANSFORMASI PASAR TRADISIONAL, OBJEK STUDI PASAR CIPUTAT, KOTA TANGERANG SELATAN“. Jurnal Sains, Teknologi, Urban, Perancangan, Arsitektur (Stupa) 2, Nr. 2 (01.11.2020): 2719. http://dx.doi.org/10.24912/stupa.v2i2.8848.
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Ciputat Market is located at Jalan Aria Putra, near Flyover Ciputat. With land area of 5,670 m2 and building area 14,516 m2, Ciputat market has 4 levels, namely Basement, floor 1, 2nd Floor, and 3rd floor that contains mosque and market management office, built by the local government of Tangerang Regency in 1992 and managed by the local Government of the trade and Perdindustrian, of a total of 1,137 stalls and loss of only 441 stalls and 68 loss that are still selling, the Occupancy rate of Ciputat market is 37%, it is, estimated that as many as 698 stalls and 167 loss are closed, Most traders choose to sell on the ground floor or outside the market building, ttested from the research is to know the problems that exist in the market of ciputat and know the factors that cause the number of stalls and Loss are empty in Ciputat market , judging by the accessibility and location around the market, Ciputat market is strategic, Ciputat Market is a traditional market that the activities of the sellers and their buyers are carried out directly in the form of retail in the meantime or remain with a limited level of service, authors do some analysis such as policy analysis, location analysis, site analysis, visitor analysis, management analysis, and best Practice Analysis with Deskritif method and SWOT method, in orderto know that ciputat market is maintained or do transformation, with the method of transforming the market of Ciputat is the right decision to improve the quality of Ciputat market. Keywords: traditional market; traditional market management; transformation of traditional marketsAbstrakPasar Ciputat terletak di Jalan Aria Putra, dekat Flyover Ciputat. Dengan luas tanah 5.670 m2 dan luas bangunan 14.516 m2, Pasar Ciputat memiliki 4 level lantai, yaitu lantai Basement, lantai 1, lantai 2, dan lantai 3 yang berisi masjid serta kantor pengelola pasar, Dibangun oleh Pemerintah Daerah Kabupaten Tangerang pada tahun 1992 dan dikelola oleh Pemerintah daerah Dinas perdagangan dan Perdindustrian, Dari total 1.137 Kios dan loss hanya 441 kios dan 68 loss yang masih berjualan, Occupancy rate Pasar Ciputat ini adalah 37% saja, Diperkirakan sebanyak 698 kios dan 167 loss yang tutup, Kebanyakan pedagangg memilih untuk berjualan di lantai dasar atau di luar gedung pasar, tujuan dari penelitian ini adalah untuk mengetahui permasalahan yang ada di Pasar Ciputat dan mengetahui faktor yang menyebabkan banyaknya kios dan loss yang kosong di Pasar Ciputat, dilihat dari aksesisibilitas dan lokasi sekitar pasar, Pasar Ciputat cukup strategis, Pasar Ciputat adalah Pasar tradisonal yang kegiatan para penjual dan pembelinya dilakukan secara langsung dalam bentuk eceran dalam waktu sementara atau tetap dengan tingkat pelayanan terbatas, Penulis melakukan beberapa analisis seperti analisis kebijakan, analisis lokasi, analisis tapak, analisis pengunjung, analisis Pengelolaan, dan analisis best practice dengan metode deskritif dan metode SWOT, demi mengetahui apakah Pasar Ciputat tetap dipertahankan atau melakukan transformasi, dengan metode tersebut mentransformasi Pasar Ciputat adalah keputusan yang tepat untuk meningkatkan kualitas Pasar Ciputat.
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Prayitno, Widya Eka, Harsi Dewantari Kusumaningrum und Hanifah Nuryani Lioe. „Kondisi Penyimpanan Kacang Tanah dan Potensi Cemaran Aspergillus flavus pada Pedagang Pengecer Pasar Tradisional di Wilayah Jakarta“. Agritech 38, Nr. 1 (02.07.2018): 45. http://dx.doi.org/10.22146/agritech.26113.
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Factors affecting contamination on peanut kernel marketed in Jakarta has not been investigated yet. The purpose of the research was to investigate and evaluate the storage condition and the behavior of retailers on the way of peanuts storage and also to investigate the presence of Aspergillus flavus infection in the peanuts. The research was conducted at traditional market with 15 peanut retailers as respondents (n=15). The research stages included survey at retailer area including interview, observation, temperature and relative humidity measurements as well as peanuts analysis including moisture content, defective seeds and presence of A. flavus. The results of research revealed that the average temperature of peanut storage area at retail stalls range from 29.6 to 31.2 °C which is not in accordance with the Codex Alimentarius Commission (CAC) recommendation, while the average of storage room RH ranged between 53.6–73.1% and moisture content of peanuts of 6.23–7.86% were mostly in accordance to CAC recommendation. The percentage of damage, shrivelled and splitted seeds ranged between 3.9–19.1%, 5.4–32.3% and 0.2–8.8%, respectively. The range of mean of total molds and A. flavus were 2.5–5.6 log cfu/g and 1.3–4.0 log cfu/g, respectively. Total molds had a strong correlation to damage kernels (r = 0.74), and had a moderate correlation to the temperature (r = 0.41), moisture content (r = 0.42) and behavior of retailers, especially in cleaning the ceiling (r = 0.44) and placing the storage container (r = 0.44). The presence of A. flavus had a slight correlation to relative humidity on storage (r = 0.26), and had no significant correlation to peanuts damage and all storage conditions. ABSTRAKFaktor-faktor yang mempengaruhi cemaran aflatoksin pada biji kacang tanah atau ose di wilayah Jakarta belum pernah dilaporkan. Penelitian ini dilakukan di pasar tradisional dengan 15 pedagang pengecer kacang tanah sebagai responden (n=15). Tujuan penelitian adalah mengidentifikasi dan mengevaluasi kondisi penyimpanan dan perilaku pengecer dalam menyimpan kacang tanah serta mengidentifikasi potensi cemaran Aspergillus flavus pada kacang tanah. Tahap penelitian meliputi survei di area pengecer (wawancara, pengamatan langsung dan pengukuran suhu serta kelembaban relatif (RH) di area penyimpanan) serta analisis kacang tanah (kadar air, biji cacat, dan keberadaan A. flavus). Hasil studi menunjukkan rata-rata kisaran suhu area penyimpanan kacang tanah di kios pengecer berkisar antara 29,6–31,2 °C. Hal ini tidak sesuai dengan rekomendasi Codex Alimentarius Commission (CAC), meskipun sebagian besar rata-rata kisaran RH area penyimpanan berkisar antara 53,6–73,1% dan kadar air kacang tanah sebesar 6,23–7,86% yang sesuai dengan rekomendasi CAC. Rata-rata biji rusak, biji keriput dan biji belah ditemukan pada kisaran, berturut-turut, 3,9-19,1%, 5,4–32,3% dan 0,2–8,8%. Rata-rata total kapang dan A. flavus pada sampel kacang tanah, masing-masing, ditemukan berkisar antara 2,5–5,6 log cfu/g dan 1,3–4,0 log cfu/g. Total kapang pada sampel kacang tanah memiliki korelasi positif yang kuat dengan biji rusak (r = 0,74), dan berkorelasi positif pada tingkat sedang dengan suhu (r = 0,41), kadar air (r = 0,42) dan perilaku pengecer dalam pembersihan langit-langit kios (r = 0,44) serta penempatan wadah simpan kacang tanah (r = 0,44). Studi ini menunjukkan bahwa keberadaan A. flavus pada sampel kacang tanah berkorelasi positif lemah dengan kelembaban relatif di area penyimpanan (r = 0,26) dan tidak memiliki korelasi secara signifikan dengan biji rusak maupun semua kondisi penyimpanan lainnya.
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Alshevskaya, O. N. „New practices of literature distribution for children and youth in Siberia and the Far East“. Bibliosphere, Nr. 4 (18.02.2021): 61–69. http://dx.doi.org/10.20913/1815-3186-2020-4-61-69.
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The article describes the directions of distribution of books for children in the Eastern regions of Russia that have appeared in the last decade. Based on a combination of landscape-reconstructing principles, surveys, and comparative typological analysis, the article presents data that expand previously studied aspects of the functioning of the main channels for the sale of books for children in the Siberian-Far Eastern region. It is shown that books for children are the largest segment of the Russian book market, which has been growing since 2008. At the regional level, they are widely presented in all book distribution channels: bookselling networks and independent stores; online stores; book departments of supermarkets (non-core retail); kiosks and stalls; book fairs. The purpose of the article is to analyze the current trends in the distribution of books for children in the region. Positive trends typical for the children book market in the Siberian-far Eastern region are identified. They are: the activity of children book supermarkets, the appearance of independent small stores of club-backstage format, the organization of specialized children Internet projects; increasing the importance of regional book exhibitions, fairs, festivals and holidays in the distribution of books for children; projects support by major Russian patrons. The significance of the study of new practices for the distribution of literature for children and youth in the region is determined by their influence on the formation of a new conceptual model for the popularization of reading, based on the idea of culture as a powerful lever of socio-economic development of territories.
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Gazhur, A. A., und I. N. Lukiyanchuk. „Trends of development of the sphere of services in Russia“. Proceedings of the Voronezh State University of Engineering Technologies 80, Nr. 3 (17.12.2018): 444–50. http://dx.doi.org/10.20914/2310-1202-2018-3-444-450.
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The article deals with the dynamics of development of the service sector in Russia in the conditions when the prolonged global economic crisis poses an urgent problem of determining the mechanisms of its overcoming. The economic importance of the service sector objectively increases in the phase of the crisis, as it allows to significantly expand production, makes it possible to equalize the standard of living. The article shows the applicability of the theory of sectors in modern conditions with a shift towards the dominance of the service sector. The development of the Quaternary sector was also noted. It includes information technology, education, research, banking and financial services. The growth of this sector is inherent in a highly developed country, because it is associated with highly qualified personnel. The connection between the development of services with the income of the population and the degree of their differentiation is traced. The growth of consumption, high profitability, fast payback and investment attractiveness of public catering as one of the components of the service sector make it a significant tool for expanding the market of services in the service sector. It is shown that the restructuring of the service sector is a systemic transformation, which means an increase in the share of high-quality products with high added value, carried out on the basis of modern resource-saving and environmentally friendly technologies and has a demand in the domestic and global markets. In order not to lose its position among the leaders of the world economy, Russia today must develop the tertiary and Quaternary sectors of the economy at an accelerated pace. Indicates positive trends, evidence of overcoming. the consequences of the crisis in Russia. For example, there is an increase in the business activity index (PMI), the market of street food and fast food is recovering and begins to grow. Appear innovative trends in shaping the future structure of public catering: the food delivery drones, paying bills in restaurants bitcoin, touchscreen kiosks, mobile apps for restaurant retail and etc. To consolidate the positive trends and required state regulation of development of sphere of services.
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Lao, Aurély, Mariana Vlad und Annabel Martin. „Exploring how digital kiosk customer experience enhances shopping value, self-mental imagery and behavioral responses“. International Journal of Retail & Distribution Management ahead-of-print, ahead-of-print (11.05.2021). http://dx.doi.org/10.1108/ijrdm-09-2020-0357.
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PurposeThis research analyzes how the dimensions of the customer experience derived from using a digital kiosk during the store visit influence shopping value, self-mental imagery and the behavioral intentions of buying and word of mouth. Mediation effects of utilitarian, hedonic and social shopping values are examined, as well as the mediating effect of self-mental imagery.Design/methodology/approachTwo empirical studies were conducted to test the research hypotheses. A first analysis was carried out using a sample of 115 customers from several retail sectors. For the second study, 200 customers of one of the largest international sporting goods retailers were interviewed immediately after their store visit.FindingsThe results confirm significant influences of each dimension of the digital kiosk customer experience (sensorial, pragmatic, cognitive, social) on shopping value and self-mental imagery. They highlight strongest effects as well as the quasi-generalized mediating role of these values, and this self-mental imagery in the relations between the components of the experience and the behavioral intentions.Research limitations/implicationsThe studies were carried out in only one country (France). It would be also useful to consider variations in shopping motives and in involvement between retail sectors. Highlighted relationships should be deepened by experiments intended to identify the psychological mechanisms and emotions capable of mediating influences of customer experience on shopping value.Practical implicationsThe results encourage both advice on the design of digital kiosks and the specifications of their content and several recommendations about the widespread introduction of kiosks or similar new technologies.Originality/valueThis research highlights influences of each of components of customer experience when using an interactive kiosk on shopping values and self-mental imagery, and central roles of these in understanding influences of the customer experience on behavioral responses.
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Shea, Steven, John L. P. Thompson, Joseph E. Schwartz, Yineng Chen, Morgan de Ferrante, Alyssa M. Vanderbeek, Richard Buchsbaum et al. „The Retail Outlet Health Kiosk Hypertension Trial (ROKHYT): Pilot Results“. American Journal of Hypertension, 12.08.2021. http://dx.doi.org/10.1093/ajh/hpab129.
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Abstract Background Blood pressure (BP) control was only 43.7% in the National Health and Nutrition Survey (NHANES) survey in 2017-2018. Scalable, non-clinic-based strategies to control BP are needed. We therefore conducted a pilot trial of a text-messaging intervention in a national network of retail outlet health kiosks with BP devices. All study procedures were conducted remotely. Methods Eligible individuals (N=140), based on average BP >140/90 mmHg at kiosks during the prior year, were randomized to intervention vs. usual care. Intervention consisted of tailored text messages providing educational information with embedded links to educational videos on topics related to BP control. BP measurements were obtained at kiosks at 3, 6, and 12 months following randomization; control was defined as BP <140/90 mmHg. Follow-up at 12 months was curtailed due to SARS-CoV-2. We therefore combined 12-month (N=62) or carried forward 6-month (N=61) data as the primary endpoint. Results Participants were 51.4% male, 70.7% white/Caucasian, had mean age of 52.1 years, and mean baseline BP 145.5/91.8 mmHg. At the endpoint, 37.7% intervention vs. 27.4% usual care subjects achieved BP control (difference, 10.3%, 95% CI -6.2%, 26.8%). In an intention-to-treat analysis with multiple imputation of missing data, 12-month BP control was 29.0% vs. 19.8% favoring intervention (difference, 9.2%. 95% CI -7.3%, 25.7%); intervention vs. control differences in adjusted mean BP levels were SBP: -5.4 mmHg (95% CI: -13.5, 2.7) and DBP: +0.6 mmHg (95% CI: -4.2, 5.4). Conclusions These pilot results support the potential for a highly scalable text-messaging intervention to improve BP.
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Mudumba, Rajeev. „HealthSpot: Analysis of a Bankruptcy in Kiosk-based Telehealth“. Telehealth and Medicine Today 2, Nr. 3 (01.05.2018). http://dx.doi.org/10.30953/tmt.v2.11.
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HealthSpot, Inc., the kiosk-based telehealth services provider founded in Dublin, Ohio in 2010 had raised about $46.7 million in several rounds of venture funding and debt capital since its inception. Among its funders, Xerox aspired to combine its BPO (business process outsourcing) knowledge with HealthSpot’s software platform and also serve as HealthSpot’s BPO provider. HealthSpot went on to find other partners: MetroHealth; Mayo Health; Kaiser Permanente; the Cleveland Clinic, and University Hospitals; and Rite Aid (the third largest retail drugstore chain in the country) among others. But, despite the capital it raised and the name brand partners it brought together, HealthSpot closed up shop in December 2015.
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Croce, Paulo Rossi, Lays De Matos Azevedo, Henrique Rego Monteiro da Hora und Alline Sardinha Cordeiro Morais. „THREE-STAGE LOCATION DECISION MODEL FOR A RETAIL POINT: A MULTICRITERIA AHP APPROACH“. Revista Mundi Engenharia, Tecnologia e Gestão (ISSN: 2525-4782) 5, Nr. 2 (21.05.2020). http://dx.doi.org/10.21575/25254782rmetg2020vol5n21139.
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Coffee participates significantly on society’s life, with its benefits and commercial importance, it is undoubtedly a precious commodity. Coffee shops are not different, it is an ideal place to relax, have a conversation or even do work related chores. This paper uses the Analytic Hierarchy Process to identify the best place to open a new coffee shop on a commercial center, since it is a complex problem that have to cover lots of alternatives, it was divided in three stages. First it is decided whether a store or a kiosk is better within this specific case, then decides the macro location and finally the specific spot. The analysis resulted on a store located afar from the food plaza, where have intense flow of clients passing by. It was possible to solve the doubts appointed at first by the decision-maker, besides it helps to improve the product quality, since the criteria was based thinking on the client’s satisfaction.
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„Customer Contentment in E-retailing of Millennial Generation in Chennai City“. International Journal of Recent Technology and Engineering 8, Nr. 4S3 (31.12.2019): 10–13. http://dx.doi.org/10.35940/ijrte.d1033.1284s319.
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E- Retailing is a commercial transaction wherein exchange of goods and services are taking place through the internet with the assistance of electronic gadgets such as Mobile phones, Tablets, Laptops, Desk top Computers, Automated vending machines, Kiosk Machines, etc. The advancement of digital technology has transformed the „Baby Boomers” to “Digital Natives” who are well acquainted with the electronic widgets/doodads to get ready themselves for e-Retailing transactions. E- retailing is a modern commercial platform that provides enormous variety of commodities with varied offers, discounts and features blended with flexible payment modes. A Customer is said to be well contented when they realize their expectations are almost fulfilled right from ordering the products till they ultimately consumed leading to Customer Satisfaction. This research paper makes an attempt to understand the behavioral pattern of the millennia‟s and the challenges it creates for Online retail organizations. A principal data is generated by serving a structured questionnaire to a random sample of 100 online buyers in Chennai City to identify their buying behaviour for describing the level of satisfaction of E- retailing business. With the help of Statistical analysis using the tools such as ANOVA, Chi-Square and Factor study it has been revealed that millennials are tapping the recent technological improvements in e-retailing business to augment their fulfilment and well influenced by the Socio-Economic variables for maximizing the Overall Satisfaction.
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Cho, Hira, und Susan S. Fiorito. „Self-Service Technology in Retailing. The Case of Retail Kiosks“. Symphonya. Emerging Issues in Management, Nr. 1 (2010). http://dx.doi.org/10.4468/2010.1.05cho.fiorito.
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Hameli, MSc Kujtim. „A Literature Review of Retailing Sector and Business Retailing Types“. ILIRIA International Review 8, Nr. 1 (04.07.2018). http://dx.doi.org/10.21113/iir.v8i1.386.
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retail sector probably is the most important sector of economy because it has to do directly with consumer. It includes all stores, from kiosks and small groceries to supermarket chains and shopping malls that sell products and services to final consumer for personal and household use. The aim of this paper is to make an investigation of retail sector and its business type. To gather the data, second resources has been used. A deeply scanning of literature has been performed. According to the investigation, the retailing sector generally is organized in two main groups: the retailing within the store and retailing out of the store.Retailing within the store is classified according to different characteristics, but the most important types of classification are those based on the form of the ownership, merchandise and price. According to the ownership-based classification, the most important types are independent stores, chain stores, franchising and leased department stores. According to the merchandise-based classification the most important types of retailing are department stores, supermarkets, specialty stores, convenient stores, superstores and retailer services. According to the price-based classification, the most important types of retailing are discount stores, factory outlets, category killers, off-price stores, warehouse clubs and hypermarkets. According to the place-based classification the most important type of retailing are shopping centers. The most important types of retailing out of the store are direct selling, direct marketing and automatic vending machines selling.
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Abramović, Borna, und Renato Humić. „MODELING CRITERIA FOR SERVICES OF GENERAL INTEREST ORGANIZED BY TRAIN OPERATORS“. EMC Review - Časopis za ekonomiju - APEIRON 20, Nr. 2 (21.09.2020). http://dx.doi.org/10.7251/emc2002542h.
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The definition and conclusion of the Public service obligation contract for rail (PSO contract) is between the national passenger railway carrier and the competent transport Ministry. The PSO contract represents an optimal mode of transport arrangement as a unified and unique traffic model with traffic criteria such as timetable, type of vehicle, quality requirements, user behaviour and expected revenues. To conclude a PSO contract, it is necessary to provide a methodology for modelling criteria for transport services of general interest respectively for making the role of a train operator sustainable and satisfying for public needs. AHP method was used for criteria valuation among twenty experts. Encouraging rail passengers transport based on users’ requirements leads to a different way of conducting business operations for the carrier. Research results based on experts’ opinions shows that most important sub-criteria for providing quality transport service is a state of infrastructure while evaluating timetable parameters. To keep the service on a satisfactory level, experts consider that diesel train costs and maintenance costs needs to be reduced. Experts also concluded that quality requirements sub-criteria such as availability and safety should be provided before and during the journey. Offering numerous and useful amenities at stations such as bars, kiosks and ticket offices will help to retain service users. Last and the most important expert’s opinion conclusion is that public passenger transport is depending on state funds and budget. The current practice of awarding PSO contracts is based solely on the scoring of tenders received through published tenders and therefore requires a model that will include all relevant parameters and their corresponding sub-criteria.