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Thematische Bibliographien / Human services / Zeitschriftenartikel

Zeitschriftenartikel zum Thema „Human services“

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Autor: Grafiati

Veröffentlicht am 4. Juni 2021

Zuletzt aktualisiert am 4. März 2023

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1

Dickens, Paul. „Human Services as Service Industries“. Service Industries Journal 16, Nr. 1 (Januar 1996): 82–91. http://dx.doi.org/10.1080/02642069600000008.

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2

Zhao, Leilei, Weiwei Wu und Minghui Jiang. „Human Services or Non-Human Services? How Online Retailers Make Service Decisions“. Journal of Theoretical and Applied Electronic Commerce Research 17, Nr. 4 (07.12.2022): 1791–811. http://dx.doi.org/10.3390/jtaer17040090.

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With the development of Internet technology, online shopping has become increasingly popular. Owing to the improvement of living standards, the quality of e-service has become one of the important criteria for online shopping, with online shopping consultation being one of the key services. At the same time, the emergence of new technologies such as Artificial Intelligent (AI) has allowed online retailers to increase the availability of non-human online shopping consultation services. Therefore, this paper investigates the service decision problem between human and non-human online shopping consultation services for online retailers in the online duopoly market. By constructing a Hotelling improvement model and applying it in a new way, considering consumer preferences for human services, this paper explores the impact of the optimal service level of human online shopping consultation services and consumers’ sensitivity to the service level of human services on online retailers’ pricing, service decisions, etc. Our research results show that consumers’ sensitivity to the service level of human online shopping consultation services has an impact on the demand and profit of online retailers. In addition, human online shopping consultation services are not always beneficial to the profitability. Furthermore, when two online retailers compete, the utility of the non-human online retailer’s service to consumers can influence the service decisions of the other online retailer.

3

Homer, Charles. „Human Services“. Public Health Reports 132, Nr. 2 (30.01.2017): 127–29. http://dx.doi.org/10.1177/0033354916689662.

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4

Blake, M. Brian. „Crowd Services: Human Intelligence + Web Services“. IEEE Internet Computing 19, Nr. 3 (Mai 2015): 4–6. http://dx.doi.org/10.1109/mic.2015.57.

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5

Gil, David G. „Human Services and Human Liberation:“. Journal of Teaching in Social Work 1, Nr. 2 (13.10.1987): 155–65. http://dx.doi.org/10.1300/j067v01n02_11.

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6

DeHoog, Ruth Hoogland. „Human Services Contracting“. Administration & Society 16, Nr. 4 (Februar 1985): 427–54. http://dx.doi.org/10.1177/009539978501600403.

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7

Goplerud, Eric. „Marketing Human Services“. Contemporary Psychology: A Journal of Reviews 32, Nr. 2 (Februar 1987): 188. http://dx.doi.org/10.1037/026816.

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8

Dear, Michael, Jennifer Wolch und Robert Wilton. „The service Hub concept in human services planning“. Progress in Planning 42 (Januar 1994): 173–271. http://dx.doi.org/10.1016/0305-9006(94)90009-4.

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9

McDonald, Catherine. „Human service professionals in the community services industry“. Australian Social Work 52, Nr. 1 (März 1999): 17–25. http://dx.doi.org/10.1080/03124079908414105.

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10

Giermanowska, Ewa, Mariola Racław und Dorota Szawarska. „INSTITUTIONALIZED CHAOS INSTEAD OF INDEPENDENT LIVING. FORCED MODERNIZATION AND ASSISTANT SERVICES IN POLAND“. Studia Humanistyczne AGH 19, Nr. 3 (2020): 73–92. http://dx.doi.org/10.7494/human.2020.19.3.73.

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Personal assistance for people with disabilities in Poland is not available as part of a comprehensive state policy; it is instead a dispersed, fragmented service based on projects. There is a lack of both a national strategy for independent living (including solutions for personal assistance as a key tool) and a plan for deinstitutionalisation of support services. A disabled person as an independent entity seems to be invisible to legislators, despite the postulates regarding “tailor-made” services or “profiling of help” present in public discourse. At the same time, uncoordinated changes are taking place regarding support for people with disabilities, including assistance services. They are partly forced by Poland’s ratification (2012) of the Convention on the Rights of Persons with Disabilities, and partly due to grassroots social innovations of non-governmental organizations. In the article, the authors analyse the factors responsible for the current state of affairs in the context of the theory of imposed modernization, emphasizing the superficiality of institutional changes. They will refer to critical research of public policies (so-called street level bureaucracies) analysing the daily practices of public officials and the social consequences for their recipients. The limitations of the model of personal assistance services as services including disabled people in the mainstream of social life will also be discussed.

11

Artale, Rosemary Blieszner, Lisa M. „BENEFITS OF INTERGENERATIONAL SERVICE-LEARNING TO HUMAN SERVICES MAJORS“. Educational Gerontology 27, Nr. 1 (Januar 2001): 71–87. http://dx.doi.org/10.1080/036012701750069058.

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12

Shuler, Michelle. „ Intentionality in Human Services“. Journal of Human Services 40, Nr. 1 (März 2021): 116–22. http://dx.doi.org/10.52678/2021.8.

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This article describes the concept of intentionality and how it relates to human services education and training. The focus is on how the incorporation of intentionality into human services training curriculum can enhance the knowledge, skill, and competence of trainees. Several examples are given to show how human service educators can integrate activities within a basic helping skills course.

13

Gibson, Terry L. „Classification of Human Services“. Administration in Social Work 10, Nr. 2 (18.07.1986): 39–51. http://dx.doi.org/10.1300/j147v10n02_04.

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14

Malka, Shalom. „Contracting for Human Services:“. Administration in Social Work 14, Nr. 1 (14.05.1990): 31–46. http://dx.doi.org/10.1300/j147v14n01_03.

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15

Stern, David. „Efficiency in Human Services:“. Administration in Social Work 15, Nr. 1-2 (05.04.1991): 83–104. http://dx.doi.org/10.1300/j147v15n01_06.

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16

Ruberg, Laurie F. „Human Services on Cable“. Computers in Human Services 4, Nr. 3-4 (11.08.1989): 233–41. http://dx.doi.org/10.1300/j407v04n03_10.

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17

Riley, Glenn M., und Steven J. Ickes. „Empowering Human Services Staff“. Computers in Human Services 4, Nr. 3-4 (11.08.1989): 277–86. http://dx.doi.org/10.1300/j407v04n03_15.

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18

Eckersley, Michael D. „Designing Human-Centered Services“. Design Management Review 19, Nr. 1 (10.06.2010): 59–65. http://dx.doi.org/10.1111/j.1948-7169.2008.tb00108.x.

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19

Kauffmann, Paul M. „Philosophy and Human Services“. International Journal of Applied Philosophy 3, Nr. 3 (1987): 73–77. http://dx.doi.org/10.5840/ijap19873310.

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20

Felty, Dennis W., und Marshall B. Jones. „Human Services at Risk“. Social Service Review 72, Nr. 2 (Juni 1998): 192–208. http://dx.doi.org/10.1086/515750.

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21

Cox, Ian S. „INNOVATIVE BUREAUCRACY: HUMAN SERVICES“. Australian Journal of Public Administration 46, Nr. 2 (Juni 1987): 150–54. http://dx.doi.org/10.1111/j.1467-8500.1987.tb01421.x.

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22

Healy, Judith. „PACKAGING THE HUMAN SERVICES“. Australian Journal of Public Administration 47, Nr. 4 (Dezember 1988): 321–31. http://dx.doi.org/10.1111/j.1467-8500.1988.tb01075.x.

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23

Durrington, Learne. „Localising Human Services: A History of Local Government Human Services in Victoria“. Australian Social Work 62, Nr. 1 (März 2009): 123–25. http://dx.doi.org/10.1080/03124070902800505.

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24

Hounmenou, Charles. „Human Services Professionals' Awareness of Human Trafficking“. Journal of Policy Practice 11, Nr. 3 (Juli 2012): 192–206. http://dx.doi.org/10.1080/15588742.2012.655208.

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25

Woo, Jihyun, und Seong-Do Cho. „Comparison of The Impact of Technology-Based Self-Services and Human Services on Service Quality“. Korea International Trade Research Institute 16, Nr. 5 (30.10.2020): 599–614. http://dx.doi.org/10.16980/jitc.16.5.202010.599.

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26

LIN, Donghui, Toru ISHIDA, Yohei MURAKAMI und Masahiro TANAKA. „QoS Analysis for Service Composition by Human and Web Services“. IEICE Transactions on Information and Systems E97.D, Nr. 4 (2014): 762–69. http://dx.doi.org/10.1587/transinf.e97.d.762.

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27

Burkhardt, Jon E. „Economic Benefits of Coordinating Human Service Transportation and Transit Services“. Transportation Research Record: Journal of the Transportation Research Board 1887, Nr. 1 (Januar 2004): 55–61. http://dx.doi.org/10.3141/1887-07.

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28

Dal Santo, Diego. „Public services as human rights“. Perspectivas 10, Nr. 2 (01.12.2020): 169–79. http://dx.doi.org/10.19137/perspectivas-2020-v10n2a08.

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29

Milofsky, Carl, und Yeheskel Hasenfeld. „Human Services as Complex Organizations.“ Contemporary Sociology 22, Nr. 5 (September 1993): 725. http://dx.doi.org/10.2307/2074653.

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30

Wedel, Kenneth R., und Stephenie W. Conston. „Performance Contracting for Human Services:“. Administration in Social Work 12, Nr. 1 (14.07.1988): 73–87. http://dx.doi.org/10.1300/j147v12n01_06.

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31

Thompson, Joanne J., und Marsha A. Marley. „Women in Human Services Management“. Administration in Social Work 23, Nr. 2 (Juni 1999): 17–31. http://dx.doi.org/10.1300/j147v23n02_02.

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32

Stowers, Genie N. L. „Innovations in Human Services Financing“. Public Budgeting & Finance 10, Nr. 1 (März 1990): 26–36. http://dx.doi.org/10.1111/1540-5850.00848.

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33

Janzen, Fred V., und Robert E. Lewis. „Spreadsheet Analysis in Human Services“. Computers in Human Services 6, Nr. 1-3 (27.04.1990): 51–67. http://dx.doi.org/10.1300/j407v06n01_06.

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34

Iroff, Linda D. „Desktop Publishing for Human Services“. Computers in Human Services 6, Nr. 1-3 (27.04.1990): 69–77. http://dx.doi.org/10.1300/j407v06n01_07.

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35

Prochaska, Janice M. „Middle Management in Human Services“. Social Casework 68, Nr. 9 (November 1987): 567–70. http://dx.doi.org/10.1177/104438948706800908.

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36

Reinders, H. „The transformation of human services“. Journal of Intellectual Disability Research 52, Nr. 7 (28.06.2008): 564–72. http://dx.doi.org/10.1111/j.1365-2788.2008.01079.x.

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37

Marx, J. D. „Women and Human Services Giving“. Social Work 45, Nr. 1 (01.01.2000): 27–38. http://dx.doi.org/10.1093/sw/45.1.27.

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38

HASENFELD, YEHESKEL. „The Administration of Human Services“. ANNALS of the American Academy of Political and Social Science 479, Nr. 1 (Mai 1985): 67–81. http://dx.doi.org/10.1177/0002716285479001005.

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Human service programs have gone from a period of rapid growth in the 1960s and early 1970s to a period of retrenchment in the 1980s. The changing political and economic context has forced these programs to undergo major organizational transformations and to adopt different administrative strategies. These include degovernmentalization of social services, reliance on cutback management, and deprofessionalization of human-service workers. The article explores the implications of these developments on the delivery of services to the public.

39

Martin, Elaine M. „Consumer Evaluation of Human Services“. Social Policy & Administration 20, Nr. 3 (Dezember 1986): 185–200. http://dx.doi.org/10.1111/j.1467-9515.1986.tb00249.x.

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40

Wilding, Paul. „Maintaining Quality in Human Services“. Social Policy & Administration 28, Nr. 1 (März 1994): 57–72. http://dx.doi.org/10.1111/j.1467-9515.1994.tb00408.x.

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41

KINO, Kazuyo, Yumi SUZUKI und Chiharu UCHIDA. „Empathy in human services (1)“. Proceedings of the Annual Convention of the Japanese Psychological Association 75 (15.09.2011): 2EV077. http://dx.doi.org/10.4992/pacjpa.75.0_2ev077.

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42

SUZUKI, Yumi, Kazuyo KINO und Chiharu UCHIDA. „Empathy in human services (2)“. Proceedings of the Annual Convention of the Japanese Psychological Association 75 (15.09.2011): 2EV078. http://dx.doi.org/10.4992/pacjpa.75.0_2ev078.

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43

Sharpe, Susan. „Restorative and responsive human services“. International Journal of Restorative Justice 3, Nr. 1 (April 2020): 150–53. http://dx.doi.org/10.5553/tijrj/258908912020003001017.

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44

Macarov, D. „CONFIDENTIALITY IN THE HUMAN SERVICES“. International Journal of Sociology and Social Policy 10, Nr. 4/5/6 (April 1990): 65–81. http://dx.doi.org/10.1108/eb013102.

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45

Wine, Byron, Matthew R. Osborne und Eli T. Newcomb. „On Turnover in Human Services“. Behavior Analysis in Practice 13, Nr. 2 (06.01.2020): 492–501. http://dx.doi.org/10.1007/s40617-019-00399-6.

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46

Wild, Peter J. „Longing for service: Bringing the UCL Conception towards services research“. Interacting with Computers 22, Nr. 1 (Januar 2010): 28–42. http://dx.doi.org/10.1016/j.intcom.2009.11.002.

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47

Khumalo, Njabulo. „Obstacles of human resource planning that affect workers in delivering quality services“. Problems and Perspectives in Management 17, Nr. 2 (25.04.2019): 114–23. http://dx.doi.org/10.21511/ppm.17(2).2019.08.

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The paper aimed to identify the obstacles of Human Resource Planning (HRP) that affect workers in delivering quality services to public within the customer centres of the municipality located in South Africa (SA). Since, HRP is well known as a tool that resolves the existing and future organization obstacles by confirming that the right employees are placed in the right positions at the right time. The investigation of the paper used mixed methods, which encompasses both qualitative and quantitative methods in its data collection. From the target, only 45 workers completed a questionnaire and only seven supervisors participated in one-on-one interviews. Results reveal the lack of both internal and external factors, which include a shortage of workers to perform the duties of the municipal in the customer centres. This includes demographic issues, lack of education qualifications, recruitment policies, insufficient working tools, working environment and career growth. The recommendation is to implement a strategical recognition for good performance to workers and to look for other venues with enough space to deliver quality services. Lastly, there is a need to establish and implement strategies of promotion and growth within the municipality.

48

Patterson, Jean A., und Robert F. Kronick. „Human Services and the Full Service School: The Need for Collaboration“. Journal of Negro Education 69, Nr. 3 (2000): 244. http://dx.doi.org/10.2307/2696236.

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49

Schmid, Hillel. „The Role of Nonprofit Human Service Organizations in Providing Social Services“. Administration in Social Work 28, Nr. 3-4 (09.06.2004): 1–21. http://dx.doi.org/10.1300/j147v28n03_01.

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50

Seeley, Mary Frances. „Hotlines as Discrete Services in Mental Health and Human Service Organizations“. Crisis 17, Nr. 3 (Mai 1996): 100–101. http://dx.doi.org/10.1027/0227-5910.17.3.100.

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