Auswahl der wissenschaftlichen Literatur zum Thema „Health/fitness club“

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Zeitschriftenartikel zum Thema "Health/fitness club"

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Cheng, Kuei-Mei. „On Applying Six Sigma To Improving The Relationship Quality Of Fitness And Health Clubs“. Journal of Service Science (JSS) 6, Nr. 1 (25.11.2013): 127–38. http://dx.doi.org/10.19030/jss.v6i1.8243.

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Running a fitness and health club is a service-intensive business. Although it is not an easy job to provide high quality and satisfying services to customers, it is in fact the ultimate goal for most fitness and health clubs. For this reason, providing quality services and building a good relationship with customers has become an important issue for operating and managing a fitness and health club. This study adopts Six Sigma and the performance evaluation matrix as two major research tools. By implementing the steps (define, measure, analyze, improve, and control) of Six Sigma and through the nine performance boxes generated by the importance-satisfaction matrix (with importance as the horizontal axis and satisfaction as the vertical axis) of Importance-Performance Analysis (IPA), this study aims to specifically identify the services most requested by customers in an effort to provide highly satisfying services and improve relationship quality.
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Heiestad, Hege, Christina Gjestvang und Lene A. H. Haakstad. „Investigating self-perceived health and quality of life: a longitudinal prospective study among beginner recreational exercisers in a fitness club setting“. BMJ Open 10, Nr. 6 (Juni 2020): e036250. http://dx.doi.org/10.1136/bmjopen-2019-036250.

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ObjectivesThis study investigated self-perception of overall health (SPH) and quality of life (QoL) at onset and after 3, 6 and 12 months of fitness club membership. Also, we compared SPH and QoL between those who reported regular use of the fitness club (≥2 exercise sessions/week the last month) with those who did not (one exercise session/week or no exercise the last month).DesignLongitudinal prospective study.Setting25 fitness clubs in Oslo, Norway.ParticipantsIn total, 250 newly registered fitness club members (equal numbers of men and women, mean age=36.4±11.3 years, mean body mass index=25.7±4.4) were recruited. At onset (n=250), after 3 (n=224), 6 (n=213) and 12 months (n=187), the participants answered an electronic questionnaire, covering background variables, exercise involvement, perceived SPH and QoL.Outcome measuresSPH was measured by a single-item question, rating health status from poor to excellent on a 5-point scale. High SPH was dichotomised as excellent or good, and low SPH as moderate, fair or poor. QoL was measured on a 7-item scale, rating five statements and dichotomised according to a total max sum score of 35, with low QoL ≤25 and high QoL >25.ResultsRepeated measurements did not show any changes in SPH. In QoL, we observed an improvement in QoL sum score and a significant increase in mean scores for two out of five statements at 12 months follow-up: ‘In most ways, my life is close to my ideal’ (p=0.036) and‘If I could live my life over, I would change almost nothing’ (p<0.001). Regular use of the fitness club was associated with high SPH (OR 3.532 (95% CI 1.60–7.82), p=0.002) and high QoL (OR 1.914 (95% CI 0.95–3.86), p=0.069). The results were unchanged after adjusting for confounders.ConclusionRegular attendance at a fitness club was associated with high SPH and high QoL at 12 months follow-up.
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Spielvogel, Laura Ginsberg. „The Discipline of Space in a Japanese Fitness Club“. Sociology of Sport Journal 19, Nr. 2 (Juni 2002): 189–205. http://dx.doi.org/10.1123/ssj.19.2.189.

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This article explores the ways in which the spatial layout of the Japanese fitness club reflects and organizes bodies according to cultural ideologies of leisure, gender, status, and hygiene. Based on qualitative research conducted at two fitness clubs in Japan. I examine how social relationships between men and women, clients and employees, and managers and staff are structured by the enclosure and exposure of space, the division of rooms, and the attention to cleanliness. I argue that the architecture of the fitness club is lied to power inequities that serve to regulate and manage bodies according to late capitalist ideals of efficiency, productivity, and hygiene. I emphasize that these ideals, however, often present certain contradictions when juxtaposed against longstanding cultural standards of effort, health, and beauty in Japan.
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Drenowatz, Clemens, Klaus Greier, Gerhard Ruedl und Martin Kopp. „Association between Club Sports Participation and Physical Fitness across 6- to 14-Year-Old Austrian Youth“. International Journal of Environmental Research and Public Health 16, Nr. 18 (12.09.2019): 3392. http://dx.doi.org/10.3390/ijerph16183392.

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Changes in social and built environments most likely contribute to a decline in physical activity (PA) and physical fitness in children and adolescents. Organized sports may be an important component in ensuring adequate fitness, which is an important aspect in general health and well-being. The present study examines differences by club sports participation in cardiorespiratory endurance, muscular strength, power, speed, agility, flexibility and balance in 3293 (55.1% male) Austrian children and adolescents between 6 and 14 years of age. Anthropometric measurements (height and weight) were taken and participants completed the German motor test during regular class time. Even though there was no significant difference in body weight between club sports participants and non-club sports participants, club sports participation was associated with higher physical fitness, particularly regarding endurance, strength, power, and agility. Differences by club sports participation, however, declined during the elementary school years (6–10 years of age), while they became more pronounced during middle school years (10–14 years of age). Club sports participation, therefore, may be a viable option in the promotion of physical fitness, particularly during adolescence. At younger ages, other sources of PA, such as physical education and free play, however, should be considered to ensure sufficient fitness levels that contribute to a healthy and active lifestyle.
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Hurley, Teresa, Corinne Faure und Seamus Kelly. „Incentivizing and re-engaging lapsed health club members“. Sport, Business and Management: An International Journal 10, Nr. 5 (30.09.2020): 545–65. http://dx.doi.org/10.1108/sbm-10-2019-0094.

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PurposeThis quantitative research paper examined factors influencing re-engagement intentions and re-engagement behavior of lapsed health club members and identified which sales promotion incentives are most effective in re-engaging this lapsed member market. While previous studies examined re-engagement intentions and re-engagement behavior in isolation, no research could be located which examined both simultaneously and the impact of promotion incentives in the health and fitness industry.Design/methodology/approachStudy A (mail survey) examined re-engagement intentions of one hundred lapsed members of a medium size suburban health club. Study B (an experimental field study) measured actual true re-engagement behavior using price and gift token as incentives to re-engage 300 lapsed members of the same health club. Ten hypotheses were tested using chi-square, logistic regression and correlation analysis.FindingsResults indicate that price is the most influential incentive in promoting re-engagement intentions, while the experimental field study tested this survey finding and reported that although incentives were more effective than nonincentives in terms of re-engagement behavior, price played a far greater significant role than gift token in actual re-engagement behavior of lapsed members. Highly satisfied customers are likely to have stronger re-engagement intentions with frequent attendees more influenced by price in terms of re-engagement intentions, while those who lapsed most recently demonstrated stronger re-engagement behavior.Research limitations/implicationsStudy A: While acknowledging that the sample size was limited, a respectable response rate of 49% was recorded for the mail survey in Study A but a greater response rate and larger sample size would have allowed for a more comprehensive analysis. However, the study is primarily exploratory in nature and serves to achieve the objectives of the research. The study was based on a medium size suburban health club, therefore no comparisons can be drawn between the results of this study and that involving larger health clubs, chains, urban clubs or those outside of Ireland. Although the inclusion of moderating effects was considered, it was not feasible to develop these interactions due to the limited sample size. Study B: Generalization of the findings in this study with other international markets is not possible due to differences in demographic factors, promotions and differences in the health and fitness industry. No comparison can be drawn either between health clubs which operate in a different environment, such as public or nonmembership-based clubs, urban clubs or those constituting a chain. While the offer incentives were of equal value, it is recognized that the gift token may have appealed more to females than to males.Practical implicationsHealth clubs should consider changing strategic focus, from being overly concentrated on new customer acquisition to actively re-engaging the lapsed member market by finding out why they left and offer an incentive such as price to re-engage. Although loyalty, duration, age, gender and income were found not to be significant in this study, satisfaction, frequency and recency of lapse were significant. Therefore, health clubs should strive to keep members satisfied, monitor and increase frequency of attendance with creative programming and commence the re-engagement process prior to the membership expiry so as to maximize re-engagement and customer retention using price discount as an incentive.Originality/valueThe originality of this study is that is tests statistically consumer re-engagement intentions and actual re-engagement behavior simultaneously in a health club setting using a mail survey in Study A and Experimental Design in Study B.
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Ferrand, Alain, Leigh Robinson und Pierre Valette-Florence. „The Intention-to-Repurchase Paradox: A Case of the Health and Fitness Industry“. Journal of Sport Management 24, Nr. 1 (Januar 2010): 83–105. http://dx.doi.org/10.1123/jsm.24.1.83.

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The article proposes a conceptual model to examine the relationships between service attributes, brand associations, customer satisfaction, commitment, price of membership, and intention to repurchase in a fitness club. The results show that the services offered by the club, its security, and the promoted image of the club impact positively on satisfaction. The customer relations at the club, customer commitment, and their frequency of weekly attendance have a positive direct effect on intention to repurchase. Perceived price has a negative direct influence. Finally, the research showed that overall satisfaction has a slight positive impact on frequency of attendance. These findings create a paradox for managers of health and fitness organizations who will have to balance the need to increase frequency of attendance to positively impact on intention to repurchase with the need to deliver the service attributes that affect satisfaction and intention to repurchase at high quality level.
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Campos, Francisco, Fernando Martins, Ricardo Gomes, Tomás Zylberberg, Stefan Mendes und António Damásio. „Importância atribuída no fitness segundo o rendimento líquido mensal dos praticantes (The importance given in fitness according to the participants income)“. Retos, Nr. 40 (11.11.2020): 336–43. http://dx.doi.org/10.47197/retos.v1i40.81957.

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A participação em health clubs e academias de fitness tem ganho prevalência nos índices de prática desportiva em Portugal ao longo dos últimos anos, e os proprietários dos ginásios e health clubs competem, para atrair para as suas instalações, cada vez mais clientes. O conhecimento acerca do que os clientes esperam do serviço desempenha um papel-chave na adequação do serviço prestado em função do público-alvo. O objetivo deste estudo é caracterizar e comparar a importância atribuída à qualidade dos instrutores, qualidade dos serviços e motivos para a prática, segundo o rendimento líquido mensal. Participaram no estudo 560 praticantes de atividades de fitness, divididos em 7 grupos. Foi utilizado o questionário “Importância Atribuída no Fitness - Motivos de Prática, Qualidade do Serviço e Qualidade do Instrutor”. Em termos gerais, os resultados mostram que os praticantes com maior rendimento apresentam valores mais altos de importância atribuída, nas três dimensões do questionário, particularmente nos Motivos de Prática. “Para melhorar a minha saúde em termos gerais” é mais importante para os clientes com rendimento superior (F = 2.440; p = 0.025; η2 = 0.027), como “para relaxar em termos mentais” (F = 3.815; p = 0.001; η2 = 0.042). Na dimensão Qualidade do Instrutor, “empatia” é mais relevante para clientes com maior rendimento (F = 2.196; p = 0.042; η2 = 0.024). Os proprietários de ginásios e health clubs podem utilizar estes resultados para adaptar o serviço às necessidades e expectativas dos clientes. Abstract: Participation in health clubs and fitness centres have gained prevalence in the overall Portuguese sport participation ratios over the past years, and gym and health club owners compete to attract even more clients to their facilities. Knowledge about what clients expect from fitness services plays a key role in adjusting fitness services to their target population. The aim of this study is to characterise and compare the importance given to the quality of instructors, the quality of services and reasons for practice of fitness clients, according to income. 560 fitness clients participated in this study, divided in 7 income groups. The questionnaire “Importance given in Fitness - Reasons for Practice, Service Quality and Quality of Instructors” was used. Overall results show that clients with higher income show higher values in all three dimensions of the questionnaire, particularly in Reasons for Practice. “To stay or improve health or wellbeing” is regarded as more important for higher income clients (F = 2.440; p = 0.025; η2 = 0.027), as it is “to mentally relax” (F = 3.815; p = 0.001; η2 = 0.042). In the dimension Instructor Quality, “empathy” is more relevant for higher income clients (F = 2.196; p = 0.042; η2 = 0.024). Gym and health club owners may use these results to adapt their services to the clients’ needs and expectations.
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Shapar, Kateryna, N. V. Kovalchuk und V. U. Rojkov. „Improving the health of students through fitness classes in the conditions of the sports club university“. Scientific Journal of National Pedagogical Dragomanov University. Series 15. Scientific and pedagogical problems of physical culture (physical culture and sports), Nr. 6(137) (22.06.2021): 134–39. http://dx.doi.org/10.31392/npu-nc.series15.2021.6(137).31.

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The article deals with the theory and practice of the influence of fitness on the health promotion of students. The authors of the article conducted an experiment and found the effectiveness of fitness classes in the sports club to improve the health of students. As a result of the experiment, it was concluded that students are able to work better in their physical activity, interest in physical education, development of musicality, plasticity. Many students experienced normalization of body weight and formation of correct body posture. After the experiment, views on the physical perfection and level of preparation of students have changed significantly, through fitness classes, and make new demands on the content of fitness classes. This approach to the issue of physical education of students increases the importance of strength training (functional development of the muscular system, the formation of the figure and appearance) with consistently increased attention to the quality of aerobic fitness and performance. These two factors, namely new views on the problem of physical fitness and a limited period of training are key in planning and developing the content of new health techniques. Improved physical development of students was facilitated by dosed physical exercises in the form of moderate physical activity, with the help of fitness programs, as well as additional physical activities in extracurricular activities, which ultimately made it possible to effectively maintain the physical condition and health of students. The motive for activating fitness classes for students should be the positive impact of classes and improving physical fitness.
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Hryhoriev, Valeriy, und Valeriy Smulskii. „The Assessment of Students’ Physical Shape in the Context of Physical Education Modernization“. Physical education, sports and health culture in modern society, Nr. 2(38) (30.06.2017): 91–96. http://dx.doi.org/10.29038/2220-7481-2017-02-91-96.

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The Urgency of the Research. The prospect of modernization of the process of physical education in higher educational establishments and the improvement in students’ physical shape is made by providing with football classes as a part of campus sports club activity. The aim of the Research – is to analyze and to assess the students’ physical shape in the context of the modernization of current physical education in higher educational establishments by means of campus football sport club classes. Results of the Research. It is specified that a low level of physical fitness and middle level mostly were natural for students of the control group while students of the experimental group were characterized by the sufficient and high levels. None of the students of both groups had more than middle and high levels of the somatic health. 43,75 % of students in the control group and 31,25 % of students in the experimental group are characterized by a low level of the somatic health. Students in the experimental group are characterized by better statistical average rates of physical ability than students in the control group. According to the defined grading levels of physical ability, none of the students had low or high-level rates. Rates of health and fitness physical activity in experimental group students were accurately higher than in control group students. Conclusions. Campus football sport club classes have more influence on the physical shape of student youth, i.e. improve the level of physical fitness, somatic health, health and fitness physical activity and physical ability in general.
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Huang, Christina M., und Mark G. Kirchhof. „Evaluation of Indoor Tanning Facilities in American Fitness Centers“. Journal of Cutaneous Medicine and Surgery 24, Nr. 4 (22.05.2020): 372–79. http://dx.doi.org/10.1177/1203475420923645.

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Background Indoor tanning (IT) in fitness facilities encourages a misleading positive relationship between tanning and health. While IT in Canadian fitness facilities has been studied, American literature regarding this topic is lacking. Objectives The objective of this study is to evaluate availability, cost, reported risks, and adherence to legislation of IT in American fitness clubs. Methods This was a cross-sectional study utilizing a telephone questionnaire to survey gyms across all 50 states. The key term “fitness club” was searched in the Yellow Pages and 20 facilities from each state were randomly included into the study. Data were described descriptively and Pearson χ2 tests were used to compare IT prevalence and rates of noncompliance between population groups. Regression analysis examined potential relationship between cost and prevalence of IT. Results Of the 1000 fitness clubs surveyed, 44.4% (444/1000) offered IT. The overall noncompliance rates for age, rest time, and eye protection were 13.8% (54/390), 26.0% (20/77), and 27.8% (85/225), respectively. The most common risk reported was skin cancer (61.6%), but many facilities were unsure of risks (27.0%) and some described no risk associated with IT (3.2%). The average cost for monthly unlimited tanning was 33 ± 13.96 USD. A state-to-state comparison showed a statistically significant inverse relationship between mean cost and prevalence of IT ( P = .013, [ r]= −0.35). Conclusion The prevalence and noncompliance rates of IT in fitness clubs contradict the healthy lifestyles they are working to promote. To limit harms, legislations should be standardized and more strictly enforced. Additionally, public education on IT risks and the use of higher costs may help minimize IT use.
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Dissertationen zum Thema "Health/fitness club"

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Lesani, Maryam Sadat. „The Correlation between the number of health/fitness club members and health/fitness numbers with Covid-19 prevalence and death“. Thesis, Högskolan i Halmstad, Akademin för hälsa och välfärd, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-45088.

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From late of 2019, human is struggling with a new and mutated virus by the name of Covid-19. The speed of prevalence and death caused by it has been very high. It became a trigger to make this area the first and most important issue at this time. Since physical activity can improve immune system, the purpose of this study is the study of the correlation between the number of health/fitness club members and health/fitness numbers with Covid-19 prevalence and death. We assessed 31 European countries from 4 aspects including the number of members of health/fitness clubs, health/fitness club numbers, Covid-19 prevalence, and Covid-19 death. All of the numbers were evaluated per 1 million individuals. To examine the correlation, Person correlation and Linear Regression were used. The results of this study showed that, statistically, there is no relationship between the number of health/fitness club members and Covid-19 prevalence. Also, there is no relationship between the number of clubs and Covid-19 prevalence. However, there was a negative correlation between the number of health/fitness club members and health fitness club numbers with Covid-19 death. In conclusion, based on the results of this study, although physical activity cannot decrease Covid-19 prevalence dramatically, it can surely reduce the number of death caused by Covid-19.
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Goulão, João Pedro Pereira de Carvalho. „Avaliação, prescrição e acompanhamento do exercício em contexto de Health e Fitness Club“. Master's thesis, Universidade de Évora, 2015. http://hdl.handle.net/10174/16835.

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O presente relatório reúne a descrição, análise e reflexão de todas as atividades e projetos desenvolvidos no estágio final de Mestrado em Exercício e Saúde que teve lugar no ginásio BLive Health & Fitness. Teve como principais objetivos: vivenciar e acompanhar os processos de avaliação, prescrição e acompanhamento do Exercício; acompanhar, cooperar e participar em atividades da instituição integradas no âmbito do estágio; aplicar os conhecimentos adquiridos na componente curricular do Mestrado às diversas populações; aprender e aprofundar conteúdos específicos na área de intervenção do estágio e outros correlacionados; participar na organização e concretização de eventos e conhecer as funções e obrigações do técnico de Exercício e Saúde. Contempla as seguintes atividades e projetos: instrutor BLive, Combine Training, acompanhamento de clientes, estudo BLive: “Comparação dos efeitos entre um treino de hipertrofia e um treino misto na força de membros inferiores, composição corporal e VO2 Máx.” e evento BLive: Combine Training – Team Work Challenge; Evaluation, Exercise prescription and tracking in Health and Fitness Club context Abstract: This report brings together the description, analysis and reflection of all activities and projects developed in the final stage of Masters in Exercise and Health which took place in the Blive Health & Fitness gym. Had as main objectives: experience and track the processes of evaluation, prescription and monitoring of the exercise; monitor, cooperate and participate in the institution's activities integrated within the stage; apply the knowledge acquired in the Masters curricular component to diverse populations; learn and deepen specific content on the stage of the intervention area and other related; participate in the organization and implementation of events and know the functions and duties of Exercise and Health technician. Includes the following activities and projects: Blive Trainer, Combine Training, clients tracking, Blive´s study: " Comparison of the effects between a hypertrophy training and a mixed training on the strength of lower limbs, body composition and VO2 Max." and Blive´s event: Combine Training - Team Work Challenge.
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Jezierski, Amelia C. (Amelia Christina). „Sensory experience to promote well-being a health club design“. Thesis, Massachusetts Institute of Technology, 1992. http://hdl.handle.net/1721.1/13202.

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Thesis (M. Arch.)--Massachusetts Institute of Technology, Dept. of Architecture, 1992.
Includes bibliographical references (p. 101-104).
Potentially, health clubs can be rejuvenating and pleasant places. Unfortunately, many clubs in Boston are merely monotonous rooms stuffed into any available space downtown. Or, they are overwhelming, disorienting facilities sprawled out in suburban locales accessible only by car. The proposed site locates a facility at a T-stop. The health experience can be made more varied yet comprehensive by increasing users' awareness of sensory experiences in their surroundings. Movements, actions are grouped into a section according to what the body senses while engaged in an activity. These associations or common denominators assign particular qualities and characteristics to each section and make them distinguishable and different from one another. These juxtaposed differences provide contrast and variety needed to increase sensory awareness and stimulate the human body and mind.
by Amelia C. Jezierski.
M.Arch.
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Gomes, Carla Elisabete Lourenço. „Prescrição de exercício e lecionação de aulas individuais no ginásio Eugénios HC & SPA Club“. Master's thesis, Universidade de Évora, 2016. http://hdl.handle.net/10174/18772.

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O presente relatório de estágio enquadra-se no âmbito do mestrado em Exercício e Saúde da Universidade de Évora. Estágio que decorreu no Eugénios Health Club & SPA Club. Com este relatório pretende-se essencialmente, fazer uma ponte entre a componente académica e prática comum na área do desporto. Este estágio final de ano, teve como principal objetivo aplicar os conhecimentos e capacidades adquiridas ao longo de todo o percurso académico, assim como desenvolver as competências pessoais e profissionais, de forma a que o ponto de partida para um currículo profissional seja o mais real possível para integração do mercado de trabalho. Este relatório, encontra-se estruturado de forma a descrever as atividades planeadas e desenvolvidas ao longo do estágio. Desta forma estão relatadas as tarefas inicialmente definidas (responsável por acompanhamento na sala de Cardio-Musculação, aulas de natação e realização de aulas de Hidroginástica, bem como as atividades complementares); ABSTRACT: The present internship report fills in the ambit of the master’s degree in Health and Exercise at the Universidade de Évora. This internship occurred at the Eugénios Health & SPA Club. This report aims essentially to make a bridge between the academic and practice components in the sport area. This final internship had the main goal of applying the knowledge and acquired skills throughout the academic path as well the development of the personal and professional abilities, so that the starting point of the professional resume could be as real as possible for a future integration in the employment market. This report finds itself structured to describe the planned and developed activities over the year, making a passage through the theory learned. This way the initial defined tasks are reported – monitoring the cardio/bodybuilding room; organization and execution of different levels of swimming classes; executing water aerobics classes as other complementary activities.
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Sheahan, Christopher. „Commercializing Fitness Activities-An Analysis of Guangzhou City Commercial Health Clubs’ Business Operation and Consumer Behaviors“. The Ohio State University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=osu1499037283014734.

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Isaacs, Roshan. „Comparison of physical activity practices and dietary habits of health club members and community controls in Khayelitsha, Cape Town“. Thesis, University of the Western Cape, 2007. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_4386_1256889698.

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Chronic diseases pose public health concerns globally with an increasing trend in developing countries. The development of interventions to minimize or prevent the burden associated with chronic diseases has therefore become a necessity. In 2002 the School of Public Health of the University of the Western Cape developed a health club intervention in Khayelitsha. This intervention focused on promoting healthy lifestyles, particularly improved diet and physical activity. The objectives of this study was to determine whether members were more physically active than non-members and to determine whether members made healthier dietary choices than non-members.

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Oliver, John. „The influence of critical service incidents in a health and fitness club environment : exploring buyer and seller relationship perspectives“. Thesis, Bournemouth University, 2004. http://eprints.bournemouth.ac.uk/10567/.

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The study of critical service incidents has been extensively investigated in service marketing, however, very little attention has been paid to the role that these incidents have in the building, development and maintenance of marketing relationships. This thesis sought to address the deficiency in knowledge on the subject by exploring the critical service incident from a relational exchange perspective, with the members and management of a health and fitness club providing the central focus of the buyer-seller relationship. This investigation adopted a pragmatic philosophy in methodological design, arguing that the research had to be conducted within real time business constraints. Action research was used as an umbrella strategy for this investigation which incorporated a multi-method research design that consisted of; participant observation, in-depth interviews, a management group discussion and a telephone survey to investigate the questions of each research cycle. Whilst existing service marketing literature implies that positive and negative critical service incidents result in the bi-polar outcomes of buyer loyalty or switching respectively, the findings of this research demonstrated that the critical service incident may not be that critical to the development and maintenance of the relationship. The thesis makes an original contribution to knowledge by developing existing relationship marketing theory and making explicit the influence of the critical service incident on the buyer-seller relationship that is implied in service marketing literature. This thesis proposes that the critical service incident, produces buyer inferences, effects and consequences that result in a tendency toward loyalty or switching and that when the duration of the buyer-seller relationship is considered, these evaluative buyer judgements produce a phenomenon termed 'relationship elasticity'.
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Cilliers, Andre. „Leisurenet : a strategic analysis with reference to corporate governance as part of company strategy“. Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52917.

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Mini-study project (MBA)--University of Stellenbosch, 2002.
ENGLISH ABSTRACT: The rise of the health and fitness club, Health and Racquet Club, in the late eighties was spectacular and it came as no surprise that the company was listed on the Johannesburg Stock Exchange in 1994. The two founder members, Peter Gardener and Robert Mitchell listed a company within a short period of time and were not afraid to change their strategy and expand their operations into other sectors of the leisure industry in 1995. In the late nineties, after restructuring the subsidiaries of the group, management started to look at foreign markets for expansion of the core business, namely the Health and Racquet Clubs. The group's foreign expansion accumulated a vast amount of debt on its balance sheet and in retrospect was seen as one of the main reasons for its collapse. The company was placed under liquidation in the end of the 2000 financial year. This study will evaluate the different strategies management followed, and will identify some key strategic mistakes that was made and that led to the downfall of a seemingly financially strong organization that offered above average returns to it's stakeholders. It also aims to show that a business strategy has to rely on strong corporate governance and that the last say always lies with the stakeholders within that company.
AFRIKAANSE OPSOMMING: Die gesondheids- en fiksheidsklub, die Health and Racquet Club, het in die laat tagtigerjare ongelooflike opgang gemaak, wat uiteindelik gelei het tot notering op die Johannesburgse Effektebeurs in 1994. Die twee stigterslede, Peter Gardener en Robert Mitchell, het die maatskappy binne 'n kort tyd genoteer, en het nie gehuiwer om hulle strategie te verander en in 1995 hulle bedrywighede uit te brei na ander sektore in die ontspanningsindustrie nie. In die laat negentigerjare, nadat die filiale van die groep geherstruktureer is, het die bestuur oorsese markte begin ondersoek met die oog op uitbreiding van die kernbesigheid, naamlik die Health and Racquet Clubs. Die groep se uitbreidingsaksie het groot skuld tot gevolg gehad - een van die hoofredes vir die ineenstorting. Die maatskappy is aan die einde van die 2000 finansiële jaar gelikwideer. Hierdie studie evalueer die verskillende strategieë wat die bestuur gevolg het, en identifiseer die belangrikste strategiese foute wat gemaak is en wat gelei het tot die ineenstorting van 'n maatskappy wat oënskynlik finansieel sterk was en bogemiddelde opbrengste aan die aandeelhouers besorg het. Die studie poog ook om aan te toon dat 'n besigheidstrategie gebaseer moet wees op stewige korporatiewe beheer en dat die laaste sê altyd by die aandeelhouers van die maatskappy lê.
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9

Cassop, Thompson Michael. „Customers' value seeking practices in public sector health and fitness clubs“. Thesis, University of Sunderland, 2012. http://sure.sunderland.ac.uk/3289/.

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This thesis is concerned with how customers seek value in public health and fitness clubs. Although the study of value takes many discursive avenues, value as practices are investigated in the present research. To establish the value seeking practices of public health and fitness club customers, data was collected via an ethnographic study. This involved the researcher attempting to view the practices of the public health and fitness club customers through their lens. Therefore, the researcher immersed himself in the study context for a period of five months as a participant observer. In addition, twenty in depth interviews with public health and fitness club customers where conducted. This combination of methods provided rich and detailed data for analysis. The data was viewed from an interpretive perspective and was subsequently coded using open, axial, and selective coding principles. The findings led to the identification of three key themes: practices concerning customers joining and committing to the health club, practices relating to the facilitation of customers performances within the health club, and the customers own visible performance practices. Within each broad theme, many sub-practices are identified and explained. The empirical data suggests that customers seek particular practices that give them value however these do not always match the provider’s requirements. It is further suggested that disjuncture’s between the customers and the providers practice could be viewed as the customer proposing practice for service development. Overall, the thesis extends existing research by providing new insights into customer’s value seeking practices in public sector health and fitness clubs and proposes a new model of value practice as a means of service development.
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10

Kutlu, Deniz. „Reliability And Validity Of Turkish Version Of Customer Satisfaction Scale For Health Care And Fitness Clubs“. Master's thesis, METU, 2006. http://etd.lib.metu.edu.tr/upload/12607825/index.pdf.

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Customer satisfaction is the key for the accomplishment of health care and fitness companies. It is a process beginning with identifying customer vision management and ending with customer loyalty and retention. The purpose of this study was to test the reliability and validity of Turkish version of the Customer Satisfaction Scale (CSS) for health care and fitness clubs. The sampling group that was the customers of the private health care and fitness centers consisted of 150 female (47.3 %) and 167 male (52.7 %), totally 317 people. Principal component analysis (PCA) was performed for the factor analysis of the items. Five factors emerged which accounted for 65.7 % of the variance related with social and intellectual improvement, physical and psychological satisfaction, facility attractivity, staff attitudes and competence and cleanness of the center. Internal consistency method was used to test reliability. Cronbach alpha values indicated highly reliable results. For all items= .92 Factor 1= .88, factor 2= .89, factor 3= .80, factor 4= .81, factor 5= .81 The present study demonstrated that Customer Satisfaction Scale is a reliable and a valid instrument to measure customer satisfaction of the members of health care and fitness clubs in Turkey.
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Bücher zum Thema "Health/fitness club"

1

Abdilla, Brenda. Selling for results: The health club guide to professional selling. Ft. Washington, PA: CBM Books, 1996.

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2

Andersen, Ross. The health & fitness club leader's guide: Administering a weight management program. Dallas, Tex: American Health Pub. Co., 1992.

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3

1943-, Peterson James A., Hrsg. Fitness management: A comprehensive resource for developing, leading, managing, and operating a successful health/fitness club. 2. Aufl. Monterey, CA: Healthy Learning, 2008.

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4

Vigna, Stefano Della. Overestimating self-control: Evidence from the health club industry. Cambridge, MA: National Bureau of Economic Research, 2004.

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5

Vigna, Stefano Della. Overestimating self-control: Evidence from the health club industry. Cambridge, Mass: National Bureau of Economic Research, 2004.

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6

Lederman, Judith. Joining the Thin Club. New York: Crown Publishing Group, 2009.

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7

Clarke, R. J. Does Bodyfit Health and Fitness Club follow a successful promotional strategy that will gain a competitive advantage. Oxford: Oxford Brookes University, 1997.

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8

Molnar, Judy. You don't have to be thin to win: The official Chub Club Coach's workout program. New York: Villard Books, 1999.

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9

Meeting, Kyoto Cornea Club. Current opinions in the Kyoto Cornea Club: Proceedings of the Third Annual Meeting of the Kyoto Cornea Club, Kyoto, Japan, December 5-6, 1997. Herausgegeben von Kinoshita Shigeru 1950- und Ōhashi Yūichi. Amsterdam: Kugler Publications, 1999.

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10

Meeting, Kyoto Cornea Club. Current opinions in the Kyoto Cornea Club: Proceedings of the Second Annual Meeting of the Kyoto Cornea Club, Kyoto, Japan, December 6-7, 1996. Herausgegeben von Kinoshita Shigeru 1950- und Ōhashi Yūichi. Amsterdam: Kugler Publications, 1998.

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Buchteile zum Thema "Health/fitness club"

1

Watanabe, Y., und T. Takahashi. „The Health and Fitness Club Industry in Japan“. In The Global Private Health & Fitness Business: A Marketing Perspective, 119–28. Emerald Publishing Limited, 2021. http://dx.doi.org/10.1108/978-1-80043-850-720211020.

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2

„Health clubs: The stratification of fitness sites“. In Fit for Consumption, 72–115. Routledge, 2007. http://dx.doi.org/10.4324/9780203940655-9.

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Konferenzberichte zum Thema "Health/fitness club"

1

Noh, Yeon Sik, Young Myeon Han, Uk Jin Yoon, In Seop Hwang, Jae Hoon Jung, Hyung Ro Yoon und In Cheol Jeong. „Development of sports health care system suitable to the fitness club environment“. In 2010 IEEE EMBS Conference on Biomedical Engineering and Sciences (IECBES). IEEE, 2010. http://dx.doi.org/10.1109/iecbes.2010.5742206.

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2

Irfan, Irfan. „The Survey Level of Physical Fitness of Football Club in STKIP Taman Siswa Bima“. In International Seminar on Public Health and Education 2018 (ISPHE 2018). Paris, France: Atlantis Press, 2018. http://dx.doi.org/10.2991/isphe-18.2018.52.

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3

Chi, Xiao-Peng, Yue Yu und Qi Chen. „A Research Study on Beijing Fitness Club s Consumer s Satisfaction and Need of the Health Service“. In 2014 International Conference on Management Science and Management Innovation (MSMI 2014). Paris, France: Atlantis Press, 2014. http://dx.doi.org/10.2991/msmi-14.2014.120.

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4

Bethu, Srikanth, und B. Sankara Babu. „E-Health Services Composition and Adaptation Design of Automated Text Messaging for Healthy and Fitness clubs“. In 2018 8th International Conference on Communication Systems and Network Technologies (CSNT). IEEE, 2018. http://dx.doi.org/10.1109/csnt.2018.8820279.

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5

Peixoto, Cátia, Klara Slezakova, Maria do Carmo Pereira und Simone Morais. „The comfort parameters in indoor air of sports facilities with different ventilation regimes“. In 4th Symposium on Occupational Safety and Health. FEUP, 2021. http://dx.doi.org/10.24840/978-972-752-279-8_0037-0042.

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Introduction: In Portugal, during COVID19pandemic, sport and fitness facilities were closed. When lockdown has been lifted, in order to prevent the spread of infection, indoor sport facilities were subject to specific regulations that limited indoor occupancy as well as manner of air ventilation. This study aims to analyze the impacts of these ventilation restrictions on indoor air comfort parameters in sport fitness facilities. Methodology: Temperature (T; ºC), relative humidity (RH; %), and carbon dioxide (CO2) were continuously monitored (41 days; spring and autumn) in four fitness centers situated in Oporto metropolitan area: two of them under normal ventilation conditions (i.e. before lockdown; NV1 and NV2) and two of them under temporary restrictions for indoor ventilations and occupancy (RV1 and RV2). Results and Discussion: Under normal ventilation conditions, T in fitness centers slightly varied (in NV1:22-25 ºC; NV2: 20-23 ºC) but in both clubs the comfort recommendations (18-25 ºC) were fulfilled. On contrary, RH were below guideline values (55-75%) in NV1 (47-54%) whereas at NV2 (66-73%) it fulfilled the recommendations. When specific health regulations took place, mean T ranges were similar in both clubs (RV1: 21-23 ºC; RV2:21-23 ºC) but they both exceeded recommended comfort levels (16-21 ºC). Mean RH were in accordance with the legislative values, but the very high temporal maxima (up to 75 and 89%) indicate the possible discomforts the that exercisers might have experienced. Concerning the CO2, the obtained results showed that indoorlevels decreased when specific health restrictions were in force (11-121%) most likely due imposed guidelines for human occupancy. Conclusions: The restrictions for ventilation and human occupancy positively impacted indoor levels of CO2. However, T and RH were on several occasions outside the recommended comfort levels, especially during group activity classes. As regular exercising in environmental conditions, such as elevated T and increased RH can cause health discomforts, these parameters should be carefully maintained within the recommended ranges even under restricted ventilation scenarios.
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6

Li, Yi-Feng. „The Investigation of Health Investment Environment for Part of Small and Medium-Sized Fitness Clubs in Wuhan“. In 2011 International Conference on Management and Service Science (MASS 2011). IEEE, 2011. http://dx.doi.org/10.1109/icmss.2011.5999252.

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