Zeitschriftenartikel zum Thema „Customer“
Geben Sie eine Quelle nach APA, MLA, Chicago, Harvard und anderen Zitierweisen an
Machen Sie sich mit Top-50 Zeitschriftenartikel für die Forschung zum Thema "Customer" bekannt.
Neben jedem Werk im Literaturverzeichnis ist die Option "Zur Bibliographie hinzufügen" verfügbar. Nutzen Sie sie, wird Ihre bibliographische Angabe des gewählten Werkes nach der nötigen Zitierweise (APA, MLA, Harvard, Chicago, Vancouver usw.) automatisch gestaltet.
Sie können auch den vollen Text der wissenschaftlichen Publikation im PDF-Format herunterladen und eine Online-Annotation der Arbeit lesen, wenn die relevanten Parameter in den Metadaten verfügbar sind.
Sehen Sie die Zeitschriftenartikel für verschiedene Spezialgebieten durch und erstellen Sie Ihre Bibliographie auf korrekte Weise.
Mohammadhossein, Nastaran, Mohammad Nazir Ahmad, Nor Hidayati Zakaria und Shidrokh Goudarzi. „A Study towards the Relation of Customer Relationship Management Customer Benefits and Customer Satisfaction“. International Journal of Enterprise Information Systems 10, Nr. 1 (Januar 2014): 11–31. http://dx.doi.org/10.4018/ijeis.2014010102.
Curth, Susanne, Sebastian Uhrich und Martin Benkenstein. „How commitment to fellow customers affects the customer-firm relationship and customer citizenship behavior“. Journal of Services Marketing 28, Nr. 2 (06.05.2014): 147–58. http://dx.doi.org/10.1108/jsm-08-2012-0145.
Santari, Ni Putu Nita, I. Wayan Suartina und I. Made Astrama. „Pengaruh Customer Relationship Management dan Kepuasan terhadap Loyalitas Nasabah LPD Desa Adat Anggungan di Badung“. Widya Amrita 1, Nr. 1 (20.01.2021): 381–93. http://dx.doi.org/10.32795/widyaamrita.v1i1.1187.
Septyarini, Dewi Nur, Gusti Noorlitaria Achmad und Adjie Sofyan. „THE EFFECT OF SENSORY STIMULI ON INCREASING CUSTOMER SATISFACTION AND CUSTOMER ADVOCACY BANKALTIMTARA USING THE Stimulus ORGANISM RESPONSE (SOR) MODEL“. International Journal of Economics, Business and Accounting Research (IJEBAR) 6, Nr. 2 (24.06.2022): 752. http://dx.doi.org/10.29040/ijebar.v6i2.5032.
Im, byung-Ho, und Hyun-Jin Jo. „A study on the effect of service fairness perceived by hotel customers on customer long-term orientation: Mediating effect of customer citizenship behavior“. Foodservice Management Society of Korea 25, Nr. 4 (31.08.2022): 239–59. http://dx.doi.org/10.47584/jfm.2022.25.4.239.
Sudiyono, Kristianus Ade, Prio Utomo und Claudia Severesia. „Effect of Customer Experience and Customer Value Towards Customer Loyalty and Satisfaction on B2B Food and Beverage Sector“. Journal of Business and Management Review 3, Nr. 9 (27.09.2022): 627–40. http://dx.doi.org/10.47153/jbmr39.4552022.
Aityassine, Fatima Lahcen Yachou. „Customer satisfaction, customer delight, customer retention and customer loyalty: Borderlines and insights“. Uncertain Supply Chain Management 10, Nr. 3 (2022): 895–904. http://dx.doi.org/10.5267/j.uscm.2022.3.005.
Mosa, Mona, Nedaa Agami, Ghada Elkhayat und Mohamed Kholief. „A Literature Review of Data Mining Techniques for Enhancing Digital Customer Engagement“. International Journal of Enterprise Information Systems 16, Nr. 4 (Oktober 2020): 80–100. http://dx.doi.org/10.4018/ijeis.2020100105.
Sheen, Young Seek. „Effect of Customer Engagement on Customer Value Creation and Subjective Well-being“. Asian Journal of Beauty and Cosmetology 21, Nr. 2 (29.06.2023): 177–87. http://dx.doi.org/10.20402/ajbc.2022.0027.
Hapsari, Indri, und Murini Murini. „Pengaruh Kualitas Pelayanan, Kepercayaan dan Kepuasan terhadap Loyalitas Nasabah PT Bank Syariah Mandiri Kendari“. Jurnal Ilmu Manajemen Sosial Humaniora (JIMSH) 4, Nr. 2 (07.10.2022): 88–95. http://dx.doi.org/10.51454/jimsh.v4i2.699.
Gilbert, David, und YingFei Gao. „A Failure of UK Travel Agencies to Strengthen Zones of Tolerance“. Tourism and Hospitality Research 5, Nr. 4 (August 2005): 306–21. http://dx.doi.org/10.1057/palgrave.thr.6040030.
Ida Ayu Sadnyini und Ni Wayan Pariasih Cahyana. „Efforts to Resolve the Misuse of Customer Funds at The Village Credit Institution (VCI) of Sibang Kaja Customary Village“. Sociological Jurisprudence Journal 5, Nr. 2 (30.07.2022): 107–11. http://dx.doi.org/10.22225/scj.5.2.2022.107-111.
Tu, Yu-Te, und Hsiao-Chien Chang . „Corporate Brand Image and Customer Satisfaction on Loyalty: An Empirical Study of Starbucks Coffee in Taiwan“. Journal of Social and Development Sciences 3, Nr. 1 (15.01.2012): 24–32. http://dx.doi.org/10.22610/jsds.v3i1.682.
Nelly, Nelly. „KOMPONEN MANAJEMEN JASA TERPADU TERHADAP KEPUASAN NASABAH TABUNGAN PADA PT. BANK DANAMON INDONESIA, TB CABANG MESJID LAMA PALEMBANG“. Jurnal Ilmiah Ekonomi Global Masa Kini 7, Nr. 1 (14.07.2016): 13–17. http://dx.doi.org/10.36982/jiegmk.v7i1.99.
Oodith, Devina. „Enhanced Customer Interactions through Customer-Centric Technology within a Call Centre“. Journal of Economics and Behavioral Studies 11, Nr. 2(J) (13.05.2019): 79–91. http://dx.doi.org/10.22610/jebs.v11i2(j).2820.
Purwa, Ida Bagus Ngurah Satwika, und I. Gusti Agung Ketut Sri Ardani. „PERAN KEPERCAYAAN NASABAH DALAM MEMEDIASI PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH“. E-Jurnal Manajemen Universitas Udayana 7, Nr. 1 (05.12.2017): 192. http://dx.doi.org/10.24843/ejmunud.2018.v7.i01.p08.
Slack, Neale J., und Gurmeet Singh. „The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction“. TQM Journal 32, Nr. 3 (19.02.2020): 543–58. http://dx.doi.org/10.1108/tqm-07-2019-0187.
Galli, Brian J. „The Value of Marketing in Project Environments from Three Key Perspectives“. International Journal of Service Science, Management, Engineering, and Technology 10, Nr. 1 (Januar 2019): 1–18. http://dx.doi.org/10.4018/ijssmet.2019010101.
Sutrisno, Sutrisno, und Maulana D.Tanjung. „The Effect of Location and Price on Customer Satisfaction of Sharia Cafe“. Jurnal Ekonomi Pembangunan 19, Nr. 02 (23.02.2022): 122–34. http://dx.doi.org/10.22219/jep.v19i02.18598.
Haque, Umama Nasrin, und Rabin Mazumder. „A Study on the Relationship Between Customer Loyalty and Customer Trust in Online Shopping“. International Journal of Online Marketing 10, Nr. 2 (April 2020): 1–16. http://dx.doi.org/10.4018/ijom.2020040101.
Tuli, Kapil R., Ajay K. Kohli und Sundar G. Bharadwaj. „Rethinking Customer Solutions: From Product Bundles to Relational Processes“. Journal of Marketing 71, Nr. 3 (Juli 2007): 1–17. http://dx.doi.org/10.1509/jmkg.71.3.001.
Dewi, Liliana. „CUSTOMER LOYALTY, THROUGH CUSTOMER SATISFACTION IN CUSTOMERS PT. XYZ“. JURNAL APLIKASI MANAJEMEN 18, Nr. 1 (01.03.2020): 189–200. http://dx.doi.org/10.21776/ub.jam.2020.018.01.19.
Kumar, V. „A Theory of Customer Valuation: Concepts, Metrics, Strategy, and Implementation“. Journal of Marketing 82, Nr. 1 (Januar 2018): 1–19. http://dx.doi.org/10.1509/jm.17.0208.
Ramadhanti, Alya Rysda, Rafa Syafiq Bastikarana, Andry Alamsyah und Sri Widiyanesti. „Determining Customer Relationship Management Strategy With Customer Personality Analysis Using Ontology Model Approach“. Jurnal Manajemen Indonesia 20, Nr. 2 (30.08.2020): 83. http://dx.doi.org/10.25124/jmi.v20i2.3196.
Dewi, Luh Komang Candra, Imade Hendra Saputra, Sourtua Marbun und Luh Kadek Budi Martini. „The Influence of Service Quality and Customer Relationship Marketing on Customer Loyalty Using Trust as a Mediation Variable in the Village Credit Institution (LPD) of Customary Village“. Journal of Digitainability, Realism & Mastery (DREAM) 2, Nr. 08 (31.08.2023): 1–12. http://dx.doi.org/10.56982/dream.v2i08.146.
SABUNCU, Ä°brahim, Edanur TÃœRKAN und Hilal POLAT. „CUSTOMER SEGMENTATION AND PROFILING WITH RFM ANALYSIS“. TURKISH JOURNAL OF MARKETING 5, Nr. 1 (25.04.2020): 22–36. http://dx.doi.org/10.30685/tujom.v5i1.84.
Lai, Yuangen, und Jianxun Zeng. „Analysis of customer churn behavior in digital libraries“. Program 48, Nr. 4 (27.08.2014): 370–82. http://dx.doi.org/10.1108/prog-08-2011-0035.
Yu-TeTu, Yu-TeTu, und Tan-Kui Hsu . „The Impact of Brand Image and Customer Commitment on Loyalty: An Empirical Study of Automobile Sector“. Information Management and Business Review 5, Nr. 4 (30.04.2013): 181–93. http://dx.doi.org/10.22610/imbr.v5i4.1042.
Peksa, Tereze, und Jānis Pekša. „E-COMMERCE RETAIL CUSTOMERS REPURCHASE FACTORS INFLUENCING IDENTIFICATION“. ENVIRONMENT. TECHNOLOGIES. RESOURCES. Proceedings of the International Scientific and Practical Conference 2 (17.06.2021): 131–35. http://dx.doi.org/10.17770/etr2021vol2.6620.
Koesharijadi, Koesharijadi. „Factors Affecting Loyalty Customer Services Banking Industry in East Java“. International Journal of Business and Management 11, Nr. 6 (25.05.2016): 168. http://dx.doi.org/10.5539/ijbm.v11n6p168.
Muhammad Ismuroji, Endang Sulistya Rini und Beby Karina Fawzeea Sembiring. „INFLUENCE OF BRAND IMAGE AND CUSTOMER SATISFACTION TO BRAND LOYALTY THROUGH BRAND LOVE AS A MEDIATION VARIABLE IN STARBUCKS MULTATULI MEDAN“. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) 3, Nr. 2 (12.04.2023): 557–68. http://dx.doi.org/10.54443/ijebas.v3i2.803.
Raheem, A. Abdul. „Assessment of Quality Service in Public Sector Banks: an Empirical Analysis (an Application of Linear Model)“. Ushus Journal of Business Management 5, Nr. 1 (10.01.2006): 9–20. http://dx.doi.org/10.12725/ujbm.7.2.
Zhan, Xiaojun, Wenhao Luo, Hanyu Ding, Yanghao Zhu und Yirong Guo. „Are employees' emotional labor strategies triggering or reducing customer incivility: a sociometer theory perspective“. Journal of Service Theory and Practice 31, Nr. 3 (12.01.2021): 296–317. http://dx.doi.org/10.1108/jstp-01-2020-0009.
Hilda Zannuba, Silvanda, und Dian Prawitasari. „PENGARUH GAYA HIDUP DAN KUALITAS PELAYANAN MELALUI KEPUASAN KONSUMEN TERHADAP MINAT BELI ULANG“. Jurnal Fokus Manajemen Bisnis 12, Nr. 2 (23.10.2022): 176–93. http://dx.doi.org/10.12928/fokus.v12i2.6640.
Vitram, Khansa Lathifah, Muhammad Iqbal Rasa und Suharto Harto. „CUSTOMER INTIMACY, CUSTOMERS EXPERIENCE, CUSTOMER SATISFACTION, CUSTOMER BONDING DAN CUSTOMER VALUE DALAM LOYALITAS NASABAH DI BANK SYARIAH“. Ekonomi & Bisnis 22, Nr. 1 (07.06.2023): 44–54. http://dx.doi.org/10.32722/eb.v22i1.5765.
Awad, Nancy Awadallah. „Examining the Impact of E- Shopping on Customer Loyalty“. International Journal of Online Marketing 9, Nr. 3 (Juli 2019): 82–94. http://dx.doi.org/10.4018/ijom.2019070105.
Widayanto, Nofa Hari, und Ali Mursid. „Analisis Pengaruh Kualitas Layanan Dan Citra Perusahaan Terhadap Keputusan Mengambil Kredit Produktif Pada Bank Jateng Dengan Kepercayaan Sebagai Variabel Mediasi (Studi Kasus pada Bank Jateng Cabang Pembantu Wanadadi Banjarnegara)“. Magisma: Jurnal Ilmiah Ekonomi dan Bisnis 10, Nr. 2 (20.07.2022): 244–57. http://dx.doi.org/10.35829/magisma.v10i2.232.
Tifliyah, Siti Zainut, Fatchur Rohman und Noermijati Noermijati. „EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT TO CUSTOMER RETENTION MEDIATED BY CUSTOMER SATISFACTION AND CUSTOMER LOYALTY“. JURNAL APLIKASI MANAJEMEN 19, Nr. 4 (01.12.2021): 896–904. http://dx.doi.org/10.21776/ub.jam.2021.019.04.17.
Sukmawan, Rio, und Zulganef Zulganef. „The Influence Of Insurance Service Reputation, Customer Relationship Management, And Price Attractiveness On Insurance Service Customer Customer Experience: A Literature Review“. International Journal of Business, Economics, and Social Development 4, Nr. 1 (02.02.2023): 32–37. http://dx.doi.org/10.46336/ijbesd.v4i1.366.
Lohonauman, Hans. „IPTEKS PERHITUNGAN COSTUMER LIFETIME VALUE“. Jurnal Ipteks Akuntansi Bagi Masyarakat 4, Nr. 1 (17.07.2020): 19. http://dx.doi.org/10.32400/jiam.4.1.2020.29236.
Terziev, Venelin, Vanya Banabakova und Marin Georgiev. „Customer's profitability analyses and customer service policies“. Journal of Innovations and Sustainability 3, Nr. 3 (01.09.2017): 39–48. http://dx.doi.org/10.51599/is.2017.03.03.39.
Smirnova, A. S., und A. A. Khanova. „Conceptual Structure of the Insurance Company's Customer Database Management System“. Proceedings of the Southwest State University 24, Nr. 2 (04.10.2020): 122–35. http://dx.doi.org/10.21869/2223-1560-2020-24-2-122-135.
Ahmed, Irfan, Shahid Mahmood . und Umar Farooq . „Determinant Attributes of Customer Choice of Banks, Supplying Mortgage Products“. Journal of Economics and Behavioral Studies 4, Nr. 5 (15.05.2012): 287–96. http://dx.doi.org/10.22610/jebs.v4i5.329.
B., Kamaladevi, und Vanitha Mani M.R. „e-Shopping Experience in e-Tail Market“. International Journal of Information Systems and Social Change 5, Nr. 2 (April 2014): 13–24. http://dx.doi.org/10.4018/ijissc.2014040102.
Purnomo, Agustina Multi. „Social Factors and Social Media Usage Activities on Customer Path 5A Continuity Due to E-Marketing Communication“. International Journal of Social Science and Business 7, Nr. 1 (13.12.2022): 11–24. http://dx.doi.org/10.23887/ijssb.v7i1.46701.
Homburg, Christian, Jan Wieseke und Torsten Bornemann. „Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge“. Journal of Marketing 73, Nr. 4 (Juli 2009): 64–81. http://dx.doi.org/10.1509/jmkg.73.4.064.
Wicaksono, Yanuar. „SEGMENTASI PELANGGAN BISNIS DENGAN MULTI KRITERIA MENGGUNAKAN K-MEANS“. Indonesian Journal of Business Intelligence (IJUBI) 1, Nr. 2 (07.03.2019): 45. http://dx.doi.org/10.21927/ijubi.v1i2.872.
Medberg, Gustav, und Kristina Heinonen. „Invisible value formation: a netnography in retail banking“. International Journal of Bank Marketing 32, Nr. 6 (26.08.2014): 590–607. http://dx.doi.org/10.1108/ijbm-03-2014-0041.
Ugolkov, Ievgenii, und Oleh Karyy. „Supporting the customer journey with digital instruments of marketing communications“. Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia 53, Nr. 2 (25.10.2019): 109. http://dx.doi.org/10.17951/h.2019.53.2.109-119.
Goli Nia, Abdulhamid, und Mehdi Naeimi. „Investigating the relationship between relationship marketing with customer responsiveness regarding the role of mediator of customs customers' trust in Golestan province“. Journal of Management and Accounting Studies 5, Nr. 03 (10.08.2019): 40–44. http://dx.doi.org/10.24200/jmas.vol5iss03pp40-44.