Bücher zum Thema „Customer“
Geben Sie eine Quelle nach APA, MLA, Chicago, Harvard und anderen Zitierweisen an
Machen Sie sich mit Top-50 Bücher für die Forschung zum Thema "Customer" bekannt.
Neben jedem Werk im Literaturverzeichnis ist die Option "Zur Bibliographie hinzufügen" verfügbar. Nutzen Sie sie, wird Ihre bibliographische Angabe des gewählten Werkes nach der nötigen Zitierweise (APA, MLA, Harvard, Chicago, Vancouver usw.) automatisch gestaltet.
Sie können auch den vollen Text der wissenschaftlichen Publikation im PDF-Format herunterladen und eine Online-Annotation der Arbeit lesen, wenn die relevanten Parameter in den Metadaten verfügbar sind.
Sehen Sie die Bücher für verschiedene Spezialgebieten durch und erstellen Sie Ihre Bibliographie auf korrekte Weise.
Daffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Daffy, Chris. Once a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Hyken, Shep. The cult of the customer: Create an amazing customer experience that turns satisfied customers into customer evangelists. Hoboken, N.J: Wiley, 2009.
Board, Securities and Investments, Hrsg. Customer agreements: Know your customer. London: Securities and Investments Board, 1988.
Gerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Agency, Benefits. Customer charter: A commitment to our customers. London: Benefits Agency, 1992.
Smith, Shaun. Managing the customer experience: Turning customers into advocates. London: Financial Times Prentice Hall, 2002.
Seldman, Marty. Customer tells: Delivering world-class customer service by reading your customers' signs and signals. New York: Kaplan Pub., 2007.
Glanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Burr Ridge, Ill: Irwin Professional Pub./Mirror Press, 1994.
Thomas, Marion. Customer service: The key to winning lifetime customers. Rockhurst College: National press Publications, 1991.
Lewis, B. R. Customer care in service organisations: The customers perspective. Manchester: UMIST School of Management., 1989.
Cross, Richard. Customer bonding: Pathway to lasting customer loyalty. Lincolnwood, Ill: NTC Business Books, 1995.
Cross, Richard. Customer bonding: Pathway to lasting customer loyalty. Lincolnwood, Ill: NTC Business Books, 1995.
Bo, Bergman. Quality: From customer needs to customer satisfaction. London: McGraw-Hill Book Co, 1994.
Timm, Paul R. Customer service: Career success through customer satisfaction. Upper Saddle River, NJ: Prentice Hall, 1998.
Timm, Paul R. Customer service: Career success through customer loyalty. 5. Aufl. Upper Saddle River, N.J: Prentice Hall, 2010.
Timm, Paul R. Customer service: Career success through customer loyalty. 5. Aufl. Upper Saddle River, N.J: Prentice Hall, 2011.
Sandra, Brown. Tough customer. London: Hodder, 2010.
Shaw, Colin, Qaalfa Dibeehi und Steven Walden. Customer Experience. London: Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230291775.
Robinson, Sionade, und Lyn Etherington. Customer Loyalty. London: Palgrave Macmillan UK, 2006. http://dx.doi.org/10.1057/9780230513037.
Fisk, Peter. Customer genius. Chichester: John Wiley & Sons, 2009.
Bruhn, Manfred, und Karsten Hadwich, Hrsg. Customer Experience. Wiesbaden: Gabler Verlag, 2012. http://dx.doi.org/10.1007/978-3-8349-4001-8.
Ziglar, Zig, Shep Hyken, Made for Success, Mark Sanborn und Various author-speakers. Ultimate Customer Service: Customer Service Essentials for Loyal Customers. Made for Success, Inc. and Blackstone Audio, Inc., 2011.
Ziglar, Zig, Shep Hyken und Mark Sanborn. Ultimate Customer Service: Customer Service Essentials for Loyal Customers. Made for Success, Inc. and Blackstone Audio, Inc., 2011.
Robinson, Brenda, und Harley Robinson. Customer Service Your Customers Expect: Stories about Customer Service. Trafford Publishing, 2020.
Hill, Nigel, und Greg Roche &. Rachel Allen. Customer Satisfaction: The customer experience through the customer's eyes. Cogent Publishing Ltd, 2007.
Charles, Proctor. Part C The Banker–Customer Relationship, 15 The Banker–Customer Contract. Oxford University Press, 2015. http://dx.doi.org/10.1093/law/9780199685585.003.0015.
Knapp/Odgers/Reynolds. Customer Service, Custom Edition. Thomson/Delmar Learning, 2008.
Hyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.
Hyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.
Daffy, Chris. Once a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3. Aufl. Oak Tree Press (Ireland), 2001.
Agrawal, Piyush. Helping Customers Win: Customer Success Insights. Windy City Publishers, 2020.
Tzempelikos, Nektarios, und Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Tzempelikos und Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Smith, Lisa. Happy Customer Healthy Company: Customer Service + Customer Support. Independently Published, 2017.
Pearson. Customer Service& Customer Service Pkg. Pearson, 2009.
Pearson. Customer Service: Practcl& Customer Service. Pearson, 2009.
Sweeter, Kevin. Customer. KRS Enterprises, 2011.
Customer. Leeds: Ventura, 1996.
Reed, Tony. Art of Customer Service : : How to Build Customer Loyalty, Win-Back Lost Customers, and Deliver an Exceptional Customer Experience. Independently Published, 2021.
Self, Bill. Customer 3D: A New Dimension for Customers. CustomerEDU, LLC, 2012.
Seldman, Marty, John Futterknecht und Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Seldman, Marty, John Futterknecht und Ben Sorensen. Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals. Optimum Press, 2020.
Breen, Gerald Mark. The Customer: You Deserve Customer Satisfaction. Authorhouse, 2004.
Mangen, David J., und Gregory Tommerdahl. Customer Retention: Maximizing Customer Lifetime Profitability. Sheshunoff & Co, 2001.
Wilson, Jack, und Inc Associates. Winning Customer Loyalty...Eliminate Customer Turnoffs. Jack Wilson & Associates, Inc., 1999.
Wilson, Jack, und Inc Associates. Winning Customer Loyalty...Exceed Customer Expectations. Jack Wilson & Associates, Inc., 1999.
Jeppesen, Lynda. Lip Service vs. Customer Service: Making Customer Cents from Customer Sense. Kendall/Hunt Publishing Company, 1996.
Franz, Annette. Customer Understanding: Three Ways to Put the Customer in Customer Experience. Independently Published, 2019.
Purvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.