Bücher zum Thema „Customer relations“
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Farkas, Victoria J. Customer relations. Hauppauge, NY: Nova Science Publishers, 2010.
Den vollen Inhalt der Quelle findenForde, John E. Customer relations & rapport. Mason, OH: South-Western Thompson Learning, 2002.
Den vollen Inhalt der Quelle findenDaffy, Chris. Once a customer, always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree, 1999.
Den vollen Inhalt der Quelle findenOnce a customer always a customer: How to deliver customer service that creates customers for life. Dublin: Oak Tree Press, 1996.
Den vollen Inhalt der Quelle findenKeegan, Richard. How to improve customer relations. [Eau Claire, Wis.] (P.O. Box 1208, Eau Claire 54701): Professional Education Systems, 1985.
Den vollen Inhalt der Quelle findenCarol, Smith. Customer relations handbook for builders. Washington, D.C: Home Builder Press, 1998.
Den vollen Inhalt der Quelle findenHyken, Shep. The cult of the customer: Create an amazing customer experience that turns satisfied customers into customer evangelists. Hoboken, N.J: Wiley, 2009.
Den vollen Inhalt der Quelle findenSmith, Shaun. Managing the customer experience: Turning customers into advocates. London: Financial Times Prentice Hall, 2002.
Den vollen Inhalt der Quelle findenLund, Keith. Customer care. Herausgegeben von Patterson Helen, McCullough Sheila und Association of Assistant Librarians. [Newcastle-under-Lyme]: AAL Publishing, 1994.
Den vollen Inhalt der Quelle findenDoris, Humphrey. Customer service. 2. Aufl. Australia: South-Western Cengage Learning, 2011.
Den vollen Inhalt der Quelle findenPeelen, Ed. Customer relationship management. 3. Aufl. Amsterdam: Pearson Education, 2009.
Den vollen Inhalt der Quelle findenAnderson, Kristin. Customer relationship management. New York: McGraw-Hill, 2002.
Den vollen Inhalt der Quelle findenGerson, Richard F. Beyond customer service: Keeping customers for life. Los Altos, Calif: Crisp Publications, 1992.
Den vollen Inhalt der Quelle findenCartwright, Roger. Customer Relationships. New York: John Wiley & Sons, Ltd., 2003.
Den vollen Inhalt der Quelle findenRoberts-Phelps, Graham. Customer Relationship Management. London: Thorogood, 2004.
Den vollen Inhalt der Quelle findenLowenstein, Michael W. Customer retention: An integrated process for keeping your best customers. Milwaukee, Wis: ASQC Quality Press, 1995.
Den vollen Inhalt der Quelle findenGoldstein, Sheldon D. Superior customer satisfaction and loyalty: Engaging customers to drive performance. Milwaukee, Wis: ASQ Quality Press, 2009.
Den vollen Inhalt der Quelle findenBijapurkar, Rama. Customer in the boardroom?: Crafting customer based business strategy. New Delhi: Response Books, 2011.
Den vollen Inhalt der Quelle findenBliss, Jeanne. Chief Customer Officer. New York: John Wiley & Sons, Ltd., 2006.
Den vollen Inhalt der Quelle findenGlanz, Barbara A. Building customer loyalty: How you can help keep customers returning. Burr Ridge, Ill: Irwin Professional Pub./Mirror Press, 1994.
Den vollen Inhalt der Quelle findenFarkas, Victoria J. Customer Relations. Nova Science Publishers, Incorporated, 2021.
Den vollen Inhalt der Quelle findenCustomer Relations. 5. Aufl. Lebhar-Friedman Books, 1999.
Den vollen Inhalt der Quelle findenReview, Harvard Bus. Customer Relations (90063). McGraw-Hill, 1990.
Den vollen Inhalt der Quelle findenCartwright, Roger I. Mastering Customer Relations. Palgrave Macmillan, 2000.
Den vollen Inhalt der Quelle findenCorporation, National Learning. Manager, Customer Relations. National, 2016.
Den vollen Inhalt der Quelle findenCCI. Au: Customer Relations. Pearson Education, Limited, 2007.
Den vollen Inhalt der Quelle findenPollard, Arthur, und M. Green. Managing Customer and Client Relations (B656 Managing Customer & Client Relations). Open University Worldwide, 2001.
Den vollen Inhalt der Quelle findenDEH customer relations handbook. [Fort Belvoir, Va.?]: US Army Corps of Engineers, Facilities Engineering Support Agency, 1986.
Den vollen Inhalt der Quelle findenDavis, Edwin G. Customer Relations for Careers. Career Education, 1991.
Den vollen Inhalt der Quelle findenDavis, Edwin G. Customer Relations for Careers. Career Education, 1991.
Den vollen Inhalt der Quelle findenDavis, Edwin G. Customer Relations for Technicians. McGraw-Hill Companies, 1991.
Den vollen Inhalt der Quelle findenal, et, und B. Kelly. Managing Customer and Client Relations: Book Seven: Planning to Please Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Den vollen Inhalt der Quelle findenChernatony, L. De. Managing Customer and Client Relations: Book Four: Communicating with Your Customers (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Den vollen Inhalt der Quelle findenPoxon, J. E. Managing Customer and Client Relations: Book Two: The Customer View (B656 Managing Customer and Client Relations). Open University Worldwide, 2001.
Den vollen Inhalt der Quelle findenTzempelikos, Nektarios, und Spiros Gounaris. Customer Equity Management: Managing Customers As Assests. Business Expert Press, 2015.
Den vollen Inhalt der Quelle findenTzempelikos und Spiros Gounaris. Customer Equity Management: Managing Customers As Assets. Business Expert Press, 2013.
Den vollen Inhalt der Quelle findenDaffy, Chris. Once a Customer Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3. Aufl. Oak Tree Press (Ireland), 2001.
Den vollen Inhalt der Quelle findenHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Sound Wisdom, 2020.
Den vollen Inhalt der Quelle findenHyken, Shep. Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists. Wiley & Sons, Incorporated, John, 2009.
Den vollen Inhalt der Quelle findenAckah, David, und Makafui R. Agboyi. Managing Customer Relations in the Banking Industry. Customer Service. GRIN Verlag GmbH, 2014.
Den vollen Inhalt der Quelle findenPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Den vollen Inhalt der Quelle findenPurvis, Charlotte. Customer Communication Formula: How to Communicate with Your Customers and Boost Your Customer Service Brand. Write Way Publishing Company LLC, 2020.
Den vollen Inhalt der Quelle findenSachs, Justin. Customer Loyalty. Authors Place Press, 2013.
Den vollen Inhalt der Quelle findenNtu. Nottingham Trent University S9 Customer Relations Management Pack: NTU S9 Customer Relations Man Pack. Financial Times Prentice Hall (a Pearson Education company), 2000.
Den vollen Inhalt der Quelle findenJeppesen, Lynda. Lip Service vs. Customer Service: Making Customer Cents from Customer Sense. Kendall/Hunt Publishing Company, 1996.
Den vollen Inhalt der Quelle findenCustomer Obsession. New York: McGraw-Hill, 2008.
Den vollen Inhalt der Quelle findenFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2009.
Den vollen Inhalt der Quelle findenBell, Chip R. Customer Love. Executive Excellence Publishing, 2000.
Den vollen Inhalt der Quelle findenFisk, Peter. Customer Genius. Wiley & Sons, Incorporated, John, 2011.
Den vollen Inhalt der Quelle findenLafrenière, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. Productivity Press, 2019.
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