Dissertationen zum Thema „City of Tshwane Metropolitan Municipality Attitudes“

Crime is not spread evenly over space or time. This suggests that offenders favour certain areas and/or certain times. People base their daily activities on this notion and make decisions to avoid certain areas or feel the need to be more alert in some places rather than others. Even when making choices of where to stay, shop, and go to school, people take into account how safe they feel in those places. Crime in relation to space and time has been studied over several centuries; however, the era of the computer has brought new insight to this field. Indeed, computing technology and in particular geographic information systems (GIS) and crime mapping software, has increased the interest in explaining criminal activities. It is the ability to combine the type, time and spatial occurrences of crime events that makes the use of these computing technologies attractive to crime analysts. This current study predicts robbery crime events in the City of Tshwane Metropolitan Municipality. By combining GIS and statistical models, a proposed method was developed to predict future robbery hotspots. More specifically, a robbery probability model was developed for the City of Tshwane Metropolitan Municipality based on robbery events that occurred during 2006 and this model is evaluated using actual robbery events that occurred in the 2007. This novel model was based on the social disorganisation, routine activity, crime pattern and temporal constraint crime theories. The efficacy of the model was tested by comparing it to a traditional hotspot model. The robbery prediction model was developed using both built and social environmental features. Features in the built environment were divided into two main groups: facilities and commuter nodes. The facilities used in the current study included cadastre parks, clothing stores, convenience stores, education facilities, fast food outlets, filling stations, office parks and blocks, general stores, restaurants, shopping centres and supermarkets. The key commuter nodes consisted of highway nodes, main road nodes and railway stations. The social environment was built using demographics obtained from the 2001 census data. The selection of these features that may impact the occurrence of robbery was guided by spatial crime theories housed within the school of environmental criminology. Theories in this discipline argue that neighbourhoods experiencing social disorganisation are more prone to crime, while different facilities act as crime attractors or generators. Some theories also include a time element suggesting that criminals are constrained by time, leaving little time to explore areas far from commuting nodes. The current study combines these theories using GIS and statistics. A programmatic approach in R was used to create kernel density estimations (hotspots), select relevant features, compute regression models with the use of the caret and mlr packages and predict crime hotspots. R was further used for the majority of spatial queries and analyses. The outcome consisted of various hotspot raster layers predicting future robbery occurrences. The accuracy of the model was tested using 2007 robbery events. Therefore, this current study not only provides a novel statistical predictive model but also showcases R’s spatial capabilities. The current study found strong supporting evidence for the routine activity and crime pattern theory in that robberies tended to cluster around facilities within the city of Tshwane, South Africa. The findings also show a strong spatial association between robberies and neighbourhoods that experience high social disorganisation. Support was also found for the time constraint theory in that a large portion of robberies occur in the immediate vicinity of highway nodes, main road nodes and railway stations. When tested against the traditional hotspot model the robbery probability model was found slightly less effective in predicting future events. However, the current study showcases the effectiveness of the robbery probability model which can be improved upon and used in future studies to determine the effect that future urban development will have on crime.
Dissertation (MSc)--University of Pretoria, 2020.
Geography, Geoinformatics and Meteorology
MSc
Unrestricted

The study examines the implementation of the performance management system by the City of Tshwane (CoT) Metropolitan Municipality using a qualitative content analysis of strategic documents published during the period 2014-2019. Municipalities have been mandated to provide access to basic services and the satisfaction of citizens have been used as yardstick to measure success. Yet, through public sector reforms brought on by New Public Management, the obligation to implement performance management systems have become mandatory. Using themes derived from the theoretical foundations guiding good governance and performance management, the study investigates the CoT’s implementation of their performance management system known as its Balance Scorecard to determine the performance management challenges. The study found deficiencies related to performance planning and budgeting, the lack of complete and accurate performance reporting as well as the lack of alignments between strategic and operational performance activities to be the most obvious challenges in ensuring appropriate performance management. The study contributes to the body of knowledge by providing recommendations that the Municipality can incorporate in terms of its strategic planning activities and documents to improve its service delivery function through the effective use and implementation of its performance management system.
Dissertation (MAdmin)--University of Pretoria, 2020.
School of Public Management and Administration (SPMA)
MAdmin
Unrestricted

National Department of Sport and Recreation South Africa (SRSA), as outlined in their National Sport and Recreation Plan (NSRP) and the South African White Paper on Sport and Recreation focuses on three pillars namely, 1) an active nation; 2) a winning nation and 3) an enabling environment. The need for sport and recreation facilities is further emphasised in Priority Two of the South African White Paper on Sport and Recreation. This priority focuses specifically on the provision of sport and recreation facilities and states that the challenge in the provision of facilities is not simply about a shortage, but also the location of the facilities as well as the effective management thereof. Local government has the responsibility of providing an enabling environment through the provision of existing sports and recreation facilities and building of new facilities. Effective sport and recreation provision relies on the effective management of these facilities (SRSA, 2012). Facility Managers need various administrative skills in order to operate facilities efficiently and effectively. The coordination of these management principles and standard operating procedures is critical in the effective and efficient management of sport and recreation facilities today. This study presents a first attempt to determine the level of management capacity of sport and recreation facilities by local government in the City of Tshwane Metropolitan Municipality in the Department of Sport, Recreation, Arts and Culture. The research question for this study was therefore formulated as: “What is the management capacity of Sport and Recreation Facility Managers in the City of Tshwane Metropolitan Municipality?” Based on this particular research question, it was hypothesised that: H0: The management capacity of Sport and Recreation Facility Managers employed in the City of Tshwane is satisfactory/ high. H1: The management capacity of Sport and Recreation Facility Managers employed in the City of Tshwane is unsatisfactory/ low. The aim of the study was to determine a management capacity profile of sport and recreation facilities in the City of Tshwane Metropolitan Municipality. Specific objectives of the study were to: - Explore and analyse the existing management capacity of Sport and Recreation Facility Managers according to the dimensions of the Capacity Analysis Tool; - Identify potential problem areas in the operations of sport and recreation facilities related to management capacity; and - Formulate recommendations to the appropriate decision makers in the City of Tshwane Metropolitan Municipality to create enabling environments for sport and recreation facilities of the local authority under study. Data were gathered by means of a self-administered Capacity Analysis Tool completed by full time Sport and Recreation Facility Managers of the City Tshwane Metropolitan Municipality’s Department of Sport, Recreation, Arts and Culture. A purposive research sample of eight (n=8) was used. The study critically analysed and evaluated the perceptions of the level of management of the City of Tshwane Metropolitan Municipality and its capacity to manage its sport and recreation facilities. The results are not generalised but specific to the research sample. Effective management and possible ineffectiveness were identified to formulate guidelines for increased management capacity. The research was quantitative in nature and data interpretation and analysis was therefore made by use of tables, graphs and statistics. Results for the study indicated that sport and recreation facilities are geographically decentralised over the five regions in the City of Tshwane Metropolitan Municipality, namely the South region, the North West region, the North East region, the Central West region and the East region. Part-time, full-time and voluntary staff work at these sport and recreation facilities, all of whom perform different roles and responsibilities and management tasks. An overall collective mean score of x =2.11 (SD=1.34) was recorded for all eight management dimensions of management capacity as evaluated by the Capacity Analysis Tool. These results, therefore, confirms the stated H1 for this study. It is, therefore, concluded that sport and recreation managers at the City of Tshwane Metropolitan Municipality perform below average in the majority of elements over the eight management dimensions of management capacity. This result suggests that sport and recreation facilities are most likely not managed optimally to the benefit of all stakeholders. Recommendations for this research centred around improving those dimensions of management capacity that needed to be improved as they performed below average, which included clearly defined duties and responsibilities of employees guided by policies and a departmental constitution that is agreed upon by all members of the department, hiring of adequate staff and personnel in the right positions, increasing networking and fundraising capacity, revisiting job descriptions, provision of adequate and continuous training, regular maintenance of sport and recreation facilities and hiring of skilled contractors, provision of adequate resources to staff members to perform duties effectively and advocacy of employees and community members. The effective and efficient management of sport and recreation facilities, including a high capacity to manage sport and recreation facilities is essential and therefore, the following aspects are suggested for the undertaking of further research: A three year review of the status of management of sport and recreation facilities in the City of Tshwane Metropolitan Municipality could be conducted to determine the management capacity of Sport and Recreation Facility Managers to manage sport and recreation facilities; Investigate the community’s perception of sport and recreation facilities with regard to service delivery and meeting the community’s overall needs for sport and recreation participation and quality of life enhancement; Investigate the management capacity of middle and higher management level employees with regard to sport and recreation facility management in the City of Tshwane Metropolitan Municipality; Conduct a comparative study of the management capacity of Sport and Recreation Facility Managers in different municipalities across Gauteng; and Conduct a needs analysis in communities in the City of Tshwane Metropolitan Municipality to gather information of what communities need with regard to development of new sport and recreation facilities.
Dissertation (MA)--University of Pretoria, 2014.
tm2015
Biokinetics, Sport and Leisure Sciences
MA
Unrestricted

This study explores the challenges related to language policy and planning in the City of Tshwane Metropolitan municipality. The study sets to look at the at the challenges affecting successful implementation by the City of Tshwane Metropolitan Municipality as a state organ charged with local development and service delivery for the communities. In terms of the Municipal Systems Act of 2000 municipalities are expected to respond to the language use and preferences of their local communities by making sure that their language policies are fully implemented. The researcher highlights that in instances where municipalities communicate information they are required to make special provision for the speakers of African languages in the communities that they serve in the languages they best understand. This work looks at various statutory language policy documents in South Africa in particular, that give the task of language policy implementation to municipalities as they are the local extension of the national government. This study also argues that municipalities are critical to implementation of language policy. It further notes that in order for the full social, economic and political transformation to take place in municipalities they have to be transformed linguistically in a radical way whereby all the official languages play a major role in all these spheres than before. This view is held by many scholars and researchers in the areas of language policy and planning. This study highlights that the challenges to successful language planning and policy in the government sectors are due to lack of commitment by the government, language practitioners and planners and increased monolingualism in the municipality. The study further explores the language policy and plan of the City of Tshwane Metropolitan Municipality and the the strategies that can contribute to successful optimization of language resources of the Tshwane Metropolitan Municipality in order to give effect to the use of local languages as contained in policy documents and also establish how the city of Tshwane can better reinforce its strategies to implement this language plan and policy. The main focus area of this research is on the language policy and plan of the City of Tshwane Metropolitan Municipality and assesses whether the language practices in these institutions are reflective of their policy and plan. It is hoped that the study will be able to give policy makers and those tasked with implementation, especially at government municipalities’ strategies for improvement in the functionality and the implementation of their language policies and plans. It is also hoped that recommendations and challenges highlighted by this research will be of a better assistance on how to better reinforce strategies to implement the language plan and policy in the government sectors.

Vaccines have greatly contributed to the control of vaccine preventable diseases. The adoption of the Decade of Vaccines (DoV) by the World Health Assembly in 2011 is an indication of how the global community values the benefits of vaccines. Efforts by many countries to introduce new vaccines are a significant move towards attaining this vision. However, new vaccines put strain on vaccine supply chains. The immunization programme in South Africa has similar challenges, with indications of vaccine stock outs in clinics since the introduction of three new vaccines in 2009. This study set out to establish the status of availability of vaccines in Tshwane government clinics and associated factors. Method: A cross-sectional study was conducted in a sample of randomly selected government clinics in Tshwane health district of Gauteng province. Data was collected using a structured measurement instrument during a visit to each of the participating clinics. Data was collated and analysed using excel based software. Results: A total of 31 clinics participated. In the preceding 12 months, clinics experienced vaccine stock outs, especially of the 3 new vaccines: pneumococcal conjugate vaccine (PCV), rotavirus (RV) vaccine and Pentaxim ®. These were also out of stock for a long duration; for over 2 weeks in a majority of clinics. The causes of vaccine stock outs were: poor management of stock, depot out of stock, unreliable deliveries, lack of pharmacy assistants, and limited fridge capacity. Further burdening the situation is the emergency ordering system that does not function effectively. Conclusion: Significant vaccine shortages occur in Tshwane government clinics. It is recommended that the vaccine supply chain should be restructured and overhauled with the use of advances in technology. Urgent measures should be taken to address the identified causes of stock outs including ensuring reliable deliveries of stock and emergency orders.

Many policies and programmes geared toward eliminating poverty have been formulated, as the government of South Africa believes that the poorest of the poor need a social safety net which all municipalities ought to provide. As part of the broader social agenda and anti-poverty strategy of South Africa, each municipality is required to develop an indigent policy. Indigent policies aim to include individuals excluded from access to basic services crucial for survival, such as water, sanitation, electricity and refuse removal. The focus of this research is to provide an analysis of the implementation of the City of Tshwane Metropolitan Municipality (CTMM) Indigent Policy. In order to do so, the research begins with a theoretical framework, laying down the basis of the research, as well as using the relationship between the seven dimensions of policy implementation by Bhuyan, Jorgensen and Sharma (2010:5). Furthermore, a comprehensive overview of the status quo of the CTMM with regard to its indigent policy is also explored – highlighting the underlying factors that contribute to its effective implementation. The research identifies gaps in the provision of free basic social services for the marginalised population (referred to as indigents) and also highlights the challenges that the CTMM is facing pertaining to the efficient implementation of the indigent policy. This study concludes with suggestions on measures that can be put into place to improve the efficient implementation of the indigent policy. The research is significant because it provides recommendations to support the City of Tshwane Metropolitan Municipality in remedying implementation shortcomings for its indigent policy.
Dissertation (MPhil)--University of Pretoria, 2017.
School of Public Management and Administration (SPMA)
MPhil
Unrestricted

The adoption in 1997 of the developmental approach to social welfare by the South African government has mandated a developmental role for social work in all sectors and fields, including that of local government. This approach is in line with the developmental role of municipalities. However, despite the mandate, the developmental role of social work has not yet been defined and has therefore not been widely recognised in the context of local governmental. The goal in conducting this study was to determine the developmental role of social work in the local government of the City of Tshwane Metropolitan Municipality as defined by the social workers themselves, and as also perceived by their co-workers. Social workers and their co-workers, who were from different professional categories, comprised the two groups of respondents in this study. Purposive sampling was used to select the two respective groups from one of the CTMM departments, the Department of Health and Social Development. The goal of the study required applied research. The study itself was guided by the qualitative approach and employed a case study design. The data was collected during focus groups and one-on-one interviews, following a semi-structured schedule. The findings indicated that there was a clear understanding of the developmental role of local government, but that there was a lack of clarity as to the social workers’ developmental role. The study concluded that the confusion about the role had been caused by the lack of both appropriate training for social workers in this respect and a proper tool with which to monitor and evaluate the role, as well as the existing iv discouraging environment, none of which were conducive to a satisfactory performance by social workers. It is recommended that the job descriptions of social workers be revised to include their developmental role in the CTMM and that this be formalised in a policy. This would not only demarcate the role of social workers, but would also oblige the CTMM to create an enabling environment in which they could carry out this role. CTMM should, in collaboration with all stakeholders, explore, develop and implement a suitable monitoring and evaluating tool for the developmental role of social workers.
Dissertation (MSW)--University of Pretoria, 2013.
gm2014
Social Work and Criminology
unrestricted

The study is a participant observer study of the transformation of the city planning function of the City of Tshwane Metropolitan Municipality (CTMM) from 5 December 2000 to 30 June 2002. The study is rendered in the form of a narrative told in the first person. The focus of the story is on how power and the aspiration to power influenced the actions of the people in the employ of the municipality and the relations between them during the study period. In this regard the story draws heavily on the work of Bent Flyvbjerg (1998, 2001). A number of recurring themes or golden threads are identified and highlighted through the narrative. These threads are analysed in more detail in the final chapter of the study. They are: -- The influence of power and the prevalence of different types of power; -- The role played by communication during the transformation; -- The lack of regard for people that characterised the process; and -- The inherent resistance to change displayed by the organization. The study unlocks opportunities for further study. It could form the basis of a comparative study with other cases of organizational change, particularly those related to restructuring in the other South African metropolitan municipalities. Furthermore, the struggle for recognition of the City Planning function within the new Tshwane organizational structure could be further investigated against the backdrop of the broader search for a new role and identity for the planning profession.
Dissertation (M (Town and Regional Planning))--University of Pretoria, 2007.
Town and Regional Planning
unrestricted

Green Procurement is defined as taking into account environmental criteria for goods and services to be purchased in order to ensure that the related environmental impact is minimized (Incite Sustainability, 2008: vii).An inherent feature of green procurement is the integration of environmental considerations into purchasing policies, programmes and actions (Stigson & Russell, 1998:9). The European Commission states that green public procurement should ideally cover areas such as the purchase of energy-efficient computers and buildings, office equipment made out of environmentally sustainable timber, recyclable paper, environmentally-friendly public transport, organic food in the cafeteria, electricity stemming from renewable energy sources and air conditioning systems complying with environmental solutions(European Commission, 2004:5). The International Council for Local Environmental Initiatives (ICLEI) recommends the inclusion of the construction of new buildings, restoration and renovation as well as the purchase of building material as one of the areas that have to be addressed when developing green procurement policies. The City of Tshwane Municipality (CoT) intends to move towards a green procurement practice. The City plans to attain the latter without deviating from the intentions and parameters of the South African Government’s procurement legislation and further more within the limits of its current budget constraints. The intention of the study was to investigate the feasibility of a green procurement practice in the CoT and to give special attention to low cost housing. The results of the study suggest that it is feasible to implement the practice. The City of Tshwane was found to have relevant and progressive policies in place and what was found lacking was the application and integration of the policies into existing programmes. Green procurement barriers that the CoT will have to overcome were identified as awareness, motivation, economic, legal, institutional, information and technical barriers. The study concludes with recommendations to the CoT with regard to potential opportunities the City can take advantage of when implementing a green procurement practice.
Thesis (M. Environmental Management)--North-West University, Potchefstroom Campus, 2010.

The Buffalo City Metropolitan Municipality (BCMM) has been experiencing inappropriate job behaviour and performance from some of its workers. These inappropriate practices have been widely reported in the media, audit reports, parliamentary discussions, reports to parliament, municipal reports, and departmental reports. They include misappropriation of municipal resources, maladministration, mismanagement, lack of service delivery, fraud, and corruption. Since many BCMM workers have various levels of formal education, such practices are not expected, because the structural-functionalist assumption is that formal education is a solution to societal challenges. At the BCMM, however, formal education seemed to also serve a different purpose, that of realising the principle that says “[k]now the rules well, so you can break them effectively” (Dalai Lama 2013, 2). This study therefore hypothesises that the perpetual inappropriate job behaviour and performance at the BCMM is due to the paucity of broad skills. The concept of broad skills includes the various dimensions of knowledge (know that, know why, know how) as well as attitudes, ethics and values. Inappropriate job behaviour and performance practices thus indicate that current levels of broad skills are insufficient. This study acknowledges that labour (ability to work) is a product of multifarious forms of capital, hence this study amalgamates four forms of capital - human capital, social capital, cultural capital, and reputation capital – into a theoretical framework in order to get a broader explanation of the workers’ job behaviour and performance. The various forms of capital contribute to the formation of skill, hence the notion of broad skills. How workers discharge their responsibilities is determined by numerous factors such as cultural capital (the workers’ family background, race, ethnicity, personality, and geographical area) (Bourdieu 1977); reputation capital (the workers’ brand, public perceptions of trustworthiness, popularity, authority in the field, ethics, integrity and reputation) (Ingbretsen 2011); social capital (the workers’ social development, social relations, and social networks) (Blackmore 1997); and human capital (schooling) (Becker 1964). The value of adopting the broad skills approach lies in gaining a broader perspective on job performance as opposed to the dominant use of the human capital model alone which predominantly uses schooling to explain job performance. In practice, the human capital model is characterised by its association of job performance problems with lack of skills. However, investigation of the role of attitudes, ethics and values in the labour process reveals that the lack of will also contributes to job performance problems. In fact, the adoption of multiple perspectives for investigating the paradoxical co-existence of inappropriate job behaviour and performance with formal education reveals several factors that make this phenomenon possible, besides lack of skills. These include the job environment, ineffective performance management systems, compromised municipal effectiveness and efficiency due to the politicisation of municipal management, and manipulation of the labour process to suit the interests of the workers who want to engage in inappropriate practices.

This research study investigated the impact of staff education levels in ensuring implementation of effective health programmes: A comparative study of NPOs in City of Tshwane Metropolitan Municipality. The literature that was consulted explains the current level of education, worldwide and South Africa, challenges and reasons for lack of critical skills among health professionals and social workers. An exploratory approach was used in the study; by conducting a case study on two selected Non Profit Orgaisations (NPOs) namely, Hope for Life and Bophelong Life Community Hospice, both receiving funding from the Department of Health and Social Development and from the National Lotteries Distribution Trust (NLDTF) through the National Lotteries Board (NLB). Three methods of data collection were used to triangulate data, i.e. questionnaires, interviews and documentation reviews. Data was collected from staff members, NPO management and documentation from NPOs and Grant Funding System of the NLB. At the end of the study and using acquired information, a number of recommendations are made for the effective implementation of programmes for both NPOs and funding organisations such as NLB.

Text in English
The aim of this study was to gain understanding of community service nurses’ experiences of health care services at Tshwane district public hospital. This qualitative study followed an Interpretative Phenomenological Analysis (IPA) approach to explore the community services nurses’ experiences of health care services at Tshwane district public hospital. Data were collected from 11 purposively selected community service nurses using a semi-structured interview format. Data was analysed using Interpretative Phenomenological Analysis framework for data analysis. Four super-ordinates emerged from data analysis: (1) Resources, (2) Work environmental relations, (3) Supervision and support and, (4) Impact of community service experiences. The study revealed that the health care services rendered at the hospital studied are substandard. Community service nurses reported several challenges experienced during their placement in the hospital under study. Lack of human and material resources, supervision and support contributed to hindrance of smooth acquisition of their clinical skills and experience. These challenges resulted in the psychological and emotional drain of the participants. There is a need for development of guidelines to ensure constant and adequate support to all the community service nurses placed at Ratanang Hospital.
Health Studies
M.A. (Nursing Science)

The present study investigated Grade 9 learners’ perceptions of factors influencing their academic performance in Mathematics in Tshwane municipality, South Africa. The study was based on positivism paradigm. The quantitative research approach was used while the research design was a descriptive survey design. The sample was made up of 400 learners (280 females and 120 males). Convenient sampling method was employed as a result of the nature of data. A self-designed questionnaire was administered to collect data. Data were analysed using quantitative approach with the statistical package for the social sciences, version 24.0, and the few open ended data on strategies for improving learners’ performance were analysed deductively. Frequency tables and ratios were calculated to establish the rating of each item. A Chi-square test was used to establish relationships of the variables on learners’ Mathematics performance. The study revealed that the Grade 9 learners perceived the factors influencing their performance in Mathematics were teacher-learner relationship, school environment and influence of learners’ attitude towards their performance in Mathematics, while peer relationship and home background (parents’ relationship and support) were perceived as not having any relationship with learners’ academic performance. The following recommendations were made to improve the Grade 9 learners’ performance in Mathematics, they are: policies that may consider Mathematics as a compulsory subject in the place of maths numeracy; there should be a regular in-service training for Mathematics teachers; parents should give adequate attention and care to their children in their Mathematics assignments; there should be provision of additional classrooms and infrastructures by the government and other stakeholders; learners should be encouraged to cultivate a more positive attitude towards Mathematics as a subject. Lastly, the study proposed a model for improving Grade 9 learners’ academic performance in Mathematics in Tshwane municipality, South Africa.
Psychology of Education
D. Ed. (Psychology of Education)

This study investigated the registered nurses' perceptions of the bureaucratic view of power in health care services in the Tshwane metropolitan region. The study further sought to describe how power affects the role of registered nurses in an organisation that is perceived to be predominantly bureaucratic in its' approach to management. A quantitative descriptive exploratory approach was adopted. Data was drawn from 121 respondents by random distribution of questionnaires to three selected health care services in the Tshwane metropolitan region. The findings revealed that registered nurses were largely divided in their perception of the bureaucratic view of power in health care services. Almost half of the respondents indicated that great strides had been taken by organisations in transforming health care services in accordance with the White Paper (1997) on Transformation of the Health System in South Africa and the recommendations of the 2001 Health Summit. The others indicated that registered nurses still needed to break out of the restraints of their dependant role towards taking ownership of health care services by equally bearing the burden of the organisation with management.
Health Studies
M.A.(Health Studies)

The purpose of this study was to examine the level of adoption, usage and factors that influence the adoption of electronic banking (e-banking) by small, micro and medium enterprises (SMMEs) listed in the City of Tshwane Metropolitan Municipality (CTMM). Despite efforts by commercial banks to promote e-banking (internet and cell phone banking) to its customers, the adoption rate for internet and cell phone banking appears to be low. Based on the literature reviewed, the SMME sector has been widely excluded from the formal banking services. It is also observed that e-banking can enable SMMEs to grow and enter international markets. Technology acceptance model (TAM) integrated with perceived risk theory (PRT) was used to investigate factors that influence adoption and usage of e-banking. The study followed a quantitative research approach. Respondents were selected using simple random sampling technique. A structured survey questionnaire was used to collect the data. The survey was conducted on 160 SMMEs in the CTMM with the assistance of fieldworkers. Data were analysed using descriptive statistics, exploratory factor analysis (EFA), Pearson’s bivariate correlation, and multiple regression. The results revealed that perceived ease of use had a significant positive influence on the attitude towards e-banking. Perceived usefulness had a positive but insignificant influence on the attitude towards e-banking. Security risk was the only perceived risk dimension that had a significant negative influence on attitude towards e-banking. However, financial risk, privacy risk, performance risk and social risk had a positive and insignificant influence on attitude towards e-banking. It was envisaged that this study will enable banks to develop strategies that are aimed at increasing their SMME market share.
Finance, Risk management and Banking
M. Com. (Finance)

Teacher attrition in schools is a common and ongoing phenomenon experienced nationally and internationally. Teacher attrition takes place continuously in schools either voluntarily or involuntarily in the form of retirement, resignation, transfer, dismissal, redeployment, ill-health and death, affecting the teaching and learning process in a negative way. The purpose of this study was to explore the experiences of female principals on teacher attrition. The study was conducted in the public schools of Tshwane West District of Gauteng Province. Transformational leadership theory and ethics of care theory underpinned this qualitative study positioned within the constructivist paradigm. A case study design was used to explore the case of teacher attrition. Purposive sampling was used to select the female principals to participate in this study. Data were collected through face-to-face semi-structured interviews, observation and document analysis. Qualitative content analysis was employed for data analysis. The study found that teacher attrition affects schools negatively. It disrupts and destabilises the schools, affecting the morale of the teachers as well as affecting learner performance and discipline as it takes place throughout the academic year. The female principals employ various strategies to address the issue of teacher attrition and to motivate for teacher retention. The study recommended that female principals be empowered to enable them to cope with their role of managing teacher attrition.
Educational Management and Leadership
Ph. D. (Education (Educational Management and Leadership))

The Choice on Termination of Pregnancy Act (Act 92 of 1996) states that “reproductive rights must be guaranteed and reproductive health services must promote people’s rights to privacy and dignity”, but most communities seem to lack proper information about this legislative aspect. The purpose of the study was to explore the community’s perceptions regarding legal choice of termination of pregnancy in order to have a broader understanding how the community views termination of pregnancy, and whether they are able to access legal termination of pregnancy. An exploratory qualitative study was conducted. The exploratory and descriptive research assisted the researcher to have adequate time to explore and describe the community’s perceptions about termination of pregnancy. The researcher purposely selected participants who consult at a particular Tshwane hospital as most of this particular community members presents with complications of illegal abortions. Both men and women above 18 years had an opportunity to participate. Data was collected until saturation is reached. Thematic analysis was conducted. The findings reveal that the community still needs to be given more information about rights and laws surrounding termination of pregnancy. Recommendations were made to create more awareness and improve access.
Health Studies
M.A. (Health Studies)

This study investigated caregivers' perceptions with regard to vaccine-preventable diseases in terms of six constructs of the Health Belief Model. A qualitative research design that is explorative, descriptive and contextual in nature was employed in order to understand and describe the perceptions influencing access and utilisation of services that lead to missed immunisation opportunities and consequently outbreaks of vaccine-preventable diseases. The data-collection techniques were individual unstructured in-depth interviews, field notes and clinical records. The sample consisted of twenty two (N=22) caregivers who volunteered to be interviewed. The study has highlighted that caregivers' perceptions or cognitive factors play an important role for having children in completing immunisation schedule to protect the public from vaccine-preventable diseases. It is recommended that mass media programmes are needed to address the role of vaccines in reducing high morbidity and mortality rates caused by vaccine preventable diseases and improvement in access to immunisation services.
Health Studies
MPH (Health Studies)

Midwifery is the backbone of women and child healthcare. The shortage of staff in maternity units is a crisis faced by many countries worldwide, including South Africa. This study aims to investigate and explore the perceptions of midwives on the shortage and retention of staff in a public institution. An explorative, descriptive generic qualitative design method was followed. Non-probability, purposive sampling technique was used. The study was conducted at one tertiary hospital in the district of Tshwane, Gauteng Province. A total of 11 midwives were interviewed. Thematic coding analysis was followed in analysing data. Midwives are passionate about their job, despite the hurdles related to their day-to-day work environment. They are demoralised by a chronic shortage of staff, and feel overworked. Staff involvement in decision-making processes is a motivational factor for midwives to stay in the profession.
Health Studies
M.A. (Public Health)

Abstracts in English, Tswana, Venda and Tsonga
The study explored the significance of educator’s assessment practices for learners who experience barriers to learning within the senior phase in Tshwane North District. The goal of the study was to explore the challenges that affect educators’ assessment practices for learners experiencing barriers to learning within Senior Phase. The study used the conceptual system based on the framework recommended by Hargreaves, Earl, and Schmidt (2002). The framework comprised four viewpoints which incorporate technological, cultural, political, and post-modern measurements. The model is exceptionally accommodating in explaining and justifying educator’s assessment practices. A phenomenological case study design was adopted in this study. Qualitative data collection instruments were used to gather data. The participants included 4 educators, 4 Deputy Principals, 4 Institutional Level Support Team (ILST) Coordinators, and 4 School Assessment Team (SAT) Coordinators. In addition, the other participants from District Office included the Head of District Assessment Team (DAT) and the Head of the District Level Support Team (DLST). Content analysis was utilised to dissect the data which was gathered in the study. The study revealed various barriers that hinder assessment practices when assessing learners experiencing barriers to learning. Amongst others overcrowding, non-availability of resources, lack of training of educators in assessing learners experiencing barriers to learning, insufficient parental involvement, insufficient support from the ILST and the DLST emerged as factors which negatively affected educators’ assessment practices in inclusive education classrooms. The results in this study resulted in the development of a Comprehensive Inclusive Classroom Assessment Model (CICAM) for Senior Phase secondary school educators in Tshwane North District. The researcher developed a model which responds to the needs of learners experiencing barriers to learning so that their pedagogical and assessment needs are catered for adequately. The model showed the convergence of different stakeholders which are required on board for inclusive education assessment experience for educators and learners to be effective and efficient as well. It was recommended that inclusive assessment practices should be flexible and provide tailor-made assessment practices which accommodate all learners despite their diversity. In this regard it was further recommended that assessment in inclusive classrooms should be adapted to ensure that assessment practices address the pedagogical and psychological needs of all learners in the classroom. The researcher believes that legitimate and adequate training can provide educators with clarity around what is anticipated of when assessing learners who experience barriers to learning. One of the recommendations is that teacher development and an ongoing support from the Department of Basic Education (DBE) needs to become a priority.
Thutopatlisiso e lebeletse bomaleba jwa ditiragatso tsa tlhatlhobo tsa barutabana malebana le barutwana ba ba itemogelang dikgoreletsi tsa go ithuta mo Legatong le Legolwane, mo dikolong tsa sekontari mo Kgaolong ya Bokone jwa Tshwane. Maikemisetso a thutopatlisiso e ne e le go lebelela dikgwetlho tse di amang ditiragatso tsa tlhatlhobo tsa barutababa ba barutwana ba ba itemogelang dikgoreletsi tsa go ithuta mo Legatong le Legolwane. Thutopatlisiso e dirisitse tsamaiso ya dikakanyo, e e ikaegileng ka letlhomeo le le atlenegisitsweng ke Hargreaves, Earl le Schmidt (2002). Letlhomeso le na le dintlhapono di le nne, tse di akaretsang ditekanyetso tsa thekenoloji, setso, sepolotiki le morago ga sejwalejwale. Sekao se mosola thata mo go tlhaloseng le go amogela ditiragatso tsa tlhatlhobo tsa morutabana. Go dirisitswe thadiso ya thutopatlisiso ya kgetse ya ditiragalo mo thutopatlisisong eno. Go dirisitswe didiriswa tsa kokoanyo ya data tsa molebo o o lebelelang mabaka go kokoanya data. Banni-le-seabe ba akareditse barutabana ba le 4, batlatsabagokgo ba le 4, bagokaganyi ba setlhophatshegetso sa legato la setheo (ILST) ba le 4 le bagokaganyi ba setlhopha sa tlhatlhobo sa sekolo (SAT) ba le 4. Go tlaleletsa, go nnile le banni-le-seabe ba ba tlhophilweng go tswa kwa Kantorong ya Kgaolo, go akarediwa Tlhogo ya Setlhopha sa Tlhatlhobo sa Kgaolo (DAT) le Tlhogo ya Setlhophatshegetso sa Legato la Kgaolo (DLST). Go dirisitswe tokololo ya diteng go lokolola data e e kokoantsweng mo thutopatlisisong. Thutopatlisiso e senotse dikgoreletsi di le mmalwa tse di kgoreletsang ditiragatso tsa tlhatlhobo fa go tlhatlhobiwa barutwana ba ba itemogelang dikgoreletsi tsa go ithuta. Mo thutopatlisisong, go tlhageletse gore go tlala go feta tekano, go tlhokega ga ditlamelo, tlhaelo ya katiso ya barutabana ya tlhatlhobo ya barutwana ba ba itemogelang dikgoreletsi tsa go ithuta, go se nne le seabe go go lekaneng ga batsadi, le go se nne le tshegetso e e lekaneng go tswa go ILST le DLST ke dintlha dingwe tse di amang ditiragatso tsa tlhatlhobo tsa barutabana ka tsela e e sa siamang mo diphaposiborutelong tsa thuto tse di akaretsang botlhe. Dipholo tsa thutopatlisiso eno di dirile gore go tlhamiwe sekao se se akaretsang sa tlhatlhobo ya phaposiborutelo e e akaretsang botlhe (CICAM) go dirisiwa ke barutabana ba Legato le Legolwane mo dikolong tsa sekontari mo Kgaolong ya Bokone jwa Tshwane. Mmatlisisi o tlhamile sekao se se tsamaelanang le ditlhokego tsa barutwana ba ba itemogelang dikgoreletsi tsa go ithuta, gore ditlhokego tsa bona tsa thuto le tlhatlhobo di kgotsofadiwe mo go lekaneng. Sekao se bontshitse go kopana ga baamegi ba ba farologaneng, ba ba tlhokegang gore maitemogelo a tlhatlhobo ya thuto e e akaretsang botlhe e nne bokgoni le nonofo mo barutabaneng le mo barutwaneng. Go atlenegisitswe gore ditiragatso tsa tlhatlhobo e e akaretsang botlhe e tshwanetse go obega mme e tlamele ka ditiragatso tsa tlhatlhobo tse di diretsweng lebaka tse di tlaa amogelang barutwana, go sa kgathalesege dipharologano tsa bona. Mo ntlheng eno, go atlenegisitswe gape gore tlhatlhobo mo diphaposiborutelong tse di akaretsang botlhe e tshwanetse go fetolwa go netefata gore ditiragatso tsa tlhatlhobo di samagana le ditlhokego tsa thuto le tsa seemo sa tlhaloganyo tsa barutwana botlhe mo phaposiborutelong. Mmatlisisi o dumela gore katiso ya boamaaruri le e e lekaneng e ka sedimosa barutabana malebana le se ba tshwanetseng go se solofela fa ba tlhatlhoba barutwana ba ba itemogelang dikgoreletsi tsa go ithuta. Nngwe ya dikatlenegiso ke gore katiso ya barutabana le tlamelo ya tshegetso e e tswelelang pele go tswa kwa Lefapheng la Thuto ya Motheo (DBE) e nne setlapele.
Ngudo yo wanulusa ndeme ya nyito dza ndingo dza vhadededzi zwi tshi ya kha vhagudiswa vhane vha tshenzhela zwithivheli zwa u guda kha Vhuimo ha Nṱha, zwikoloni zwa sekondari Tshiṱirikini tsha Tshwane Devhula. Tshipikwa tsha ngudo ho vha u wanulusa khaedu dzine dza kwama nyito dza ndingo dza vhadededzi kha vhagudiswa vhane vha tshenzhela zwithivheli zwa u guda kha Vhuimo ha Nṱha. Ṱhoḓisiso yo shumisa sisiṱeme ya muṱalukanyo, yo ḓisendekaho nga furemiweke yo themendelwaho nga Vho Hargreaves, Earl na Schmidt (2002). Furemiweke yo bveledza mbonalo nṋa, dzine dza katela thekhinoḽodzhi, mvelele, poḽotiki, maga a nga murahu ha zwino. Tshiedziswa tshi shumiswa nga maanḓa kha u ṱalutshedza na u khwaṱhisedza nyito dza ndingo dza vhadededzi. Ho shumiswa maitele a zwiitei kha ngudo heyi. Zwishumiswa zwa u kuvhanganya data ya khwaḽithethivi zwo shumiswa u kuvhanganya data. Vhadzheneli hu katelwa vhadededzi vhaṋa, vhathusa ṱhoho dza zwikolo vhaṋa, vhapfananyi vhaṋa vha thimu ya thikhedzo kha ḽeveḽe ya tshiimiswa (ILST) na vhapfananyi vhaṋa vha thimu ya ndingo ya tshikolo (SAT). U ḓadzisa kha zwenezwo, ho vha na vhadzheneli vho nangwaho u bva Ofisini ya Tshiṱiriki, hu tshi katelwa Ṱhoho ya Thimu ya Ndingo dza Tshiṱiriki (DAT) na Ṱhoho ya Thimu ya Thikhedzo kha Ḽeveḽe ya Tshiṱiriki (DLST). Ho shumiswa musaukanyo wa maṅwalo u khethekanya data yo kuvhanganyiwaho kha ngudo iyi. Ṱhoḓisiso yo wanulusa uri zwithivheli zwinzhi zwine zwa thivhela nyito dza ndingo musi hu tshi khou lingiwa vhagudiswa vhane vha tshenzhela zwithivheli kha u guda. Kha ngudo, ho wanuluswa uri u ḓalesa, u sa wanala ha zwishumiswa, u shaya vhugudisi kha vhadededzi kha u linga vhagudiswa vhane vha tshenzhela zwithivheli zwa u guda, u sa ḓidzhenisa lwo linganaho nga vhabebi, na u sa wana thikhedzo yo fhelelaho kha ILST na DLST ndi zwiṅwe zwiṱaluli zwe zwa kwama lu si lwa vhuḓi nyito dza ndingo dza vhadededzi kiḽasini ya pfunzo yo katelaho vhagudiswa vhoṱhe. Mvelelo kha ngudo heyi dzo bveledza mveledziso ya tshiedziswa tsho fhelelaho tsha ndingo ya kiḽasi yo katelaho vhagudiswa vhoṱhe (CICAM) kha Vhuimo ha Nṱha, vhadededzi vha tshikolo tsha sekondari Tshiṱirikini tsha Tshwane Devhula. Muṱoḓisisi o bveledza tshiedziswa tshine tsha fhindula kha ṱhoḓea dza vhagudiswa vhane vha tshenzhela zwithivheli zwa u guda, uri ṱhoḓea dzavho dza u funza na dza ndingo dzi katelwe nga nḓila yo teaho. Tshiedziswa tshi sumbedza u ṱanganelana ha vhadzhiamukovhe vho fhambanaho, hune ha ṱoḓea kha tshenzhelo ya pfunzo ya ndingo yo katelaho vhagudiswa vhoṱhe u vha yo teaho na u kona kha vhadededzi na vhagudiswa. Ho themendelwa uri nyito ya ndingo yo katelaho vhagudiswa vhoṱhe i tea u konisa na u ṋetshedza nyito dza ndingo dzo itelwaho ṱhoḓea dzine dza ḓo katela vhagudiswa vhoṱhe, zwi si na ndavha na u fhambana havho. Kha heḽi sia, ho dovha ha themendelwa hu tshi iswa phanḓa uri ndingo kha kiḽasi yo katelaho vhagudiswa vhoṱhe i fanela u khwiniswa u vhona zwauri nyito dza ndingo dzi khou fhindula ṱhoḓea dza u funza na dza muhumbulo kha vhana vhoṱhe vha re kiḽasini. Muṱoḓisisi u tenda kha uri u khwaṱha na vhugudisi ho teaho zwi nga ṋetshedza vhadededzi u vha khagala kha zwine zwa tea u lavhelelwa musi vha tshi linga vhagudiswa vhane vha tshenzhela zwithivheli zwa u guda. Iṅwe ya themendelo ndi ya uri mveledziso ya mudededzi na mbetshelo ya thikhedzo i yaho phanḓa u bva kha Muhasho wa Pfunzo ya Mutheo (DBE) zwi fanela u dzhielwa nṱha.
Ndzavisiso wu valange vutivikani bya maendlelo ya makambelelo ya vadyondzisi hi mayelana na vadyondzi lava hlanganaka na swirhalanganyi eka ku dyondza eka Xiyimo xa le Henhla, eswikolweni swa sekondari eka Xifundzatsongo xa Tshwane-N'walungu. Xikongomelokulu xa ndzavisiso lowu a ku ri ku valanga mitlhontlho leyi yi khumbaka maendlelo ya makambelelo ya vadyondzisi ya vadyondzi lava hlanganaka na swirhalanganyi eka ku dyondza eka Xiyimo xa le Henhla. Ndzavisiso lowu wu tirhise sisiteme ya xinongoti, leyi simekiweke eka rimba leri bumabumeriweke hi Hargreaves, Earl na Schmidt (2002). Rimba leri ri vumbiwa hi mune wa mavonelo, lama ya katsaka mipimo ya swa thekinoloji, swa mfuwo, swa tipolitiki na swa le ndzhaku ka ximanguvalawa. Modlolo lowu wu pfuna hi ndlela ya kahle swinene eka ku hlamusela na ku tiyisisa maendlelo ya makambelelo ya vadyondzisi. Dizayini ya ndzavisiso wa mhaka ya ntivomichumu yi amukeriwile eka ndzavisiso lowu. Switirho swa nhlengeleto wa data ya risima swi tirhisiwile eka ku hlengeleta data. Vatekaxiave va katse 4 wa vadyondzisi, 4 wa swandla swa tinhloko ta swikolo, 4 wa vakondleteri va swipano swa nseketelo swa levhele ya nhlangano (ILST) na 4 wa vakondleteri va swipano swa makambelelo ya swikolo (SAT). Hi ku engetela, a ku ri na vatekaxiave kusuka eka Hofisi ya Xifundzatsongo, ku katsa na Nhloko ya Xipano xa Makambelelo ya Swifundzatsongo (DAT) na Nhloko ya Xipano xa Nseketelo wa Levhele ya Swifundzatsongo (DLST). Nxopaxopo wa vundzeni wu tirhisiwile eka ku tlhantlha data leyi a yi hlengeletiwile eka ndzavisiso lowu. Ndzavisiso wu paluxe swirhalanganyi swo hambanahambana leswi swi kavanyeteke maendlelo ya makambelelo loko ku kamberiwa vadyondzi lava hlanganaka na swirhalanganyi eka ku dyondza. Eka ndzavisiso lowu, swi tumbulukile leswaku ku tala kutlula mpimo, nkavukona wa swipfuno, mpfumaleko wa vuleteri bya vadyondzisi eka ku kambela vadyondzisi lava hlanganaka na swirhalanganyi eka ku dyondza, ku khumbeka ka vatswari loku nga ringanelangiki, na nseketelo lowu nga ringanelangiki kusuka eka ILST na DLST a ku ri swin'wana swa swiphemu leswi khumbaka hi ndlela yo homboloka maendlelo ya makambelelo ya vadyondzisi eka tikamara to dyondzela ta dyondzo to katsa hinkwavo. Mivuyelo eka ndzavisiso yi tumbuluxe nhluvukiso wa modlolo wa makambelelo ya kamara ro dyondzela ro katsa hinkwavo ro katsakanya (CICAM) eka Xiyimo xa le Henhla, vadyondzisi va le swikolweni swa sekondari eka Xifundzatsongo xa Tshwane-N'walungu. Mulavisisi u hluvukise modlolo lowu wu angulaka eka swidingo swa vadyondzi lava hlanganaka na swirhalanganyi eka ku dyondza, ku endlela leswaku swidingo swa vona swa madyondziselo na swa makambelelo swi tirhiwa hi ndlela yo ringanela. Modlolo lowu wu kombe nhlangano wa vakhomaxiave vo hambanahambana, lava va lavekaka eka ntokoto wa makambelelo ya dyondzo yo katsa hinkwavo leswaku yi tirha kahle na ku nga tlangisi swipfuno eka vadyondzisi na vadyondzi. Ku bumabumeriwile leswaku maendlelo ya makambelelo yo katsa hinkwavo ya fanele ku cincacinceka na ku nyika maendlelo ya makambelelo lama endleriweke xikongomelo xolexo lama nga ta amukela vadyondzi hinkwavo, hambiloko ku ri na ku hambana. Eka mhaka leyi, ku tlhele ku bumabumeriwa leswaku makambelelo eka tikamara to dyondzela to katsa hinkwavo ya fanele fambelanisiwa ku tiyisisa leswaku maendlelo ya makambelelo ya tirhana na swidingo swa madyondziselo na swa le miehleketweni swa vadyondzi hinkwavo lava nga ekamareni ro dyondzela. Mulavisisi u kholwa leswaku vuleteri lebyi amukelekaka na ku va byo ringanela byi nga kota ku nyika vadyondzisi ntwisiso hi mayelana na leswi swi faneleke ku languteriwa loko ku kamberiwa vadyondzi lava hlanganaka na swirhalanganyi eka dyondza. Xin'wana xa swibumabumelo hi leswaku nhluvukiso wa vadyondzisi na ku nyikiwa ka nseketelo lowu yaka emahlweni kusuka eka Ndzawulo ya Dyondzo ya Masungulo (DBE) swi fanele ku rhangisiwa emahlweni.
Inclusive Education
D. Ed. (Inclusive Education)

The earlier optimism generated by the efficacy of antiretroviral drugs in human immuno-deficiency virus (HIV) patients has been dissipated in the face of the enormous chal-lenge of maintaining a nearly perfect adherence indefinitely. This study set to determine the influence of HIV adherence self-efficacy and beliefs about medicines on antiretrovi-ral therapy adherence, with the aim of developing a framework for enhancing antiretrovi-ral therapy (ART) adherence through focused intervention on modifiable factors from study variables that are strongly associated with ART adherence. A descriptive correlational design was used to assess the predictive relationships of HIV adherence Self-Efficacy, Beliefs about Medicines and ART adherence among 232 HIV-infected patients in a large public health facility in Pretoria. Participants' medication be-liefs were assessed using the Beliefs about Medicines Questionnaire, HIV adherence self-efficacy was assessed with HIV adherence self-efficacy scale (HIV-ASES) and ART adherence was assessed using the AIDS Clinical Trial Group questionnaire. Pearson correlation analysis was used to assess bivariate associations among the variables, and multiple regression analysis was used to examine the relationships among the inde-pendent variables and ART adherence. Mean adherence for the 232 participants was 95% (SD=13.2). Correlation analysis re-vealed positive bivariate associations between perceived general harm and overuse of medications, and ART adherence (p<0.05); between specific necessity and concerns about ARVs, and perceived general harm and overuse of medications (p<0.05); be-tween HIV adherence self efficacy and ART non-adherence (p<0.05). Multiple regres-sion analysis showed significance for perceived general harm and overuse of medica-tions on ART adherence (F(1;231)=11,583;p<0,001) with perceived general harmful ef-fects and overuse of medications explaining 4.8% of the variance. There was signifi-cance for HIV adherence self-efficacy on ART non-adherence (F(1;41)=4.440; p<0.041), with HIV-ASES explaining 9,8% of the variance. Based on the results, a framework for enhancing ART adherence was developed. Activities in the framework consist of baseline screening for adherence facilitators and barriers using the beliefs about medicine questionnaire and HIV ASES, this is followed by focused interventions on identified barriers of ART adherence
Health Studies
D.Litt. et Phil. (Health Studies)

Abstracts in English, Afrikaans and Zulu
This qualitative, single high school case-study conveniently sampled eight natural sciences teachers and, after conducting lesson observations and document analysis, interviewed all participants to obtain their perceptions about the effectiveness of inquirybased teaching in motivating learners to specialise in sciences. The major finding was that most participants were sceptical about inquiry-based teaching. Participants from a behaviourist epistemology did not believe that learner motivation resulted from inquirybased teaching while those from an eclectic epistemology preferred a complementary use of both approaches. The few participants oriented towards inquiry acknowledged the link between learner motivation and inquiry-based teaching but faced the challenge of limited time to prepare all the apparatus and procedures required for inquiry-based teaching. This researcher recommends employing laboratory assistants to assist teachers with setting up apparatus for inquiry-based lessons, trimming some content to reduce overload in the Annual Teaching Plans (ATP), and in-service training on inquirybased teaching to develop learner interest in sciences.
Hierdie kwalitatiewe gevallestudie het agt natuurwetenskap onderwysers betrek en na leswaarnemings en dokumentanalise, is onderhoude met die deelnemers gevoer om hul sienings te bekom oor die bydrae van die ondersoek-gebaseerde konstruktivistiese benadering as ’n strategie om leerders te motiveer om in wetenskap-verwante vakke te spesialiseer. Die belangrikste bevindings was dat die deelnemers logiese positivistiese en eklektiese benaderings verkies; dat hulle skepties is oor ondersoek-gebaseerde onderrig en dat hulle nie leerder motivering aan onderwysbenaderings koppel nie. Daar was egter enkele deelnemers wat wel ondersoekend onderrig het en wat leerder belangstelling in wetenskap aan ondersoek-gebaseerde onderrig gekoppel het. Op grond van die data wat verkry is, beveel hierdie navorser aan dat laboratoriumassistente aangestel moet word om onderwysers by te staan met die opstel van apparaat vir ondersoek-gebaseerde lesse; dat spesifieke modelle van ondersoek in die “CAPS”- dokument ingesluit word; dat inhoud afgeskaal moet word om oorlading in die jaarlikse onderrigplanne (ATP) te verminder, en dat voor- en indiensopleiding aan onderwysers oor ondersoek-gebaseerde onderrig verskaf word as ‘n manier om die belangstelling van die leerders in die wetenskappe te prikkel.
Lesisifundo socwaningo esenziwe esikoleni esisodwa samabanga aphakeme lwakhetha othisha beSayensi Yemvelo (NS) abayisishiyagalombili ukuze kwazakale ukuthi bayibona kanjani indlela yokufundisa iSayensi ngophenyo (inquiry-based teaching) ehlose ukukhuphula intshisekelo yabafundi kwiSayensi. Ngemuva kokubona othisha beSayensi befundisa, lomcwaningi wahlaziya incwadi eziphathelene nokufundiswa kohlelo lwe CAPS, waphinde wenza izingxoxo nabothisha. Okumqoka okutholakale kuloluphenyo kube ukuthi iningi lababambe iqhaza, abakhuthalela ukufundisa ngendlela egxile kuthisha (logical positivism) bangabaza ukuthi abafundi bafunde bephenya njalo abakubonanga ukuxhumana kwenzindlela zokufundisa nokunyuka kwentshiseko yabafundi ezifundweni ze Sayensi. Ababambiqhaza abahlanganisa indlela yokufundisa egxile kuthisha ne ndlela yokufundisa ngophenyo (eclectic) bakholelwa ukuthi indlela yokufundisa egxile kuthisa nendlela yokuthi abafundi bafunde bephenya, kuyomela zisetshenziswe zombili. Kwatholakala ingcosana yabothisha eyenelisa ukufundisa isayensi ngendlela yophenyo eyayisezingeni eliphansi njalo yaqinisekisa ukuthi bukhona ubudlelwano phakathi kwendlela zokufundisa nokunyusa intshiseko yabafundi kwi Sayensi. Ngokolwazi olutholakele, lolucwaningo luncome ukusebenzisa abasizi basemagunjini okusebenzela ososayensi ukusiza ukuhlela amalungiselelo okwenza uphenyo lwezifundo, nokuhlinzekwa kwezindlela eziqondile zokuphenya izincwadi zikaCAPS, kanye nokunciphisa okunye okuqukethwe, kwehliswe umthwalo kuhlelo lokufundisa lonyaka (i-ATP), ukuqeqeshwa kothisha kwi ndlela yokufundisa iSayensi ngokuphenya ukuze kuthuthukiswe intshiseko yabafundi.
Curriculum and Instructional Studies
M. Ed. (Curriculum Studies)

The purpose of the study is to explore teacher’s classroom practices when teaching electric circuits in a grade 12 classroom. This qualitative interpretive study involves three participants who perceive electric circuits to be a difficult topic to teach in the Tshwane west district, Gauteng Province. The study uses the Classroom Practice Diagnostic framework to present and analyse results. Pseudonyms are used to protect the identities of the participants. The study reveals that teachers’ classroom practices differ from one participant to the other, despite the same perception that electric circuits is a difficult topic to teach.
Ndivho khulwane ya ngundo/Tsedzusulo iyi ndi u bveledza na u tandavhudza mugudisi kha ngudo dza kilaŝini musi a tshi gudisa sekhethe dza mudagasi kha gireidi ya 12(ya vhufumbili) kilasini. Nyangaredzo ya thaluso ya ngudo I katela vhashelamulenzhe vhararu vhane vha vhona sekhete dza mudagasi dzi tshi konda kha Tshitiriki tsha Tswane Vhubhaduvha; na kha vunda la Gauteng. Ngudo iyi I shuma u ita tsedzuluso u itela u netshedza na u ita tsedzuluso yo dzhenelelaho ya mvelelo. Madzina o dzumbamiswaho o shumisa u nwala muvhigo u tsereledza vhashelamuledhe vha ngudo iyi. Tsedzuluso yo dzumbulula uri zwine vhagudisi vha ita kilasini zwi fhambana u bva kha munwe mudededzi uya kha munwe; nga nnda ha ndavhelelo ya uri ngudo ya sekethe ya mudagasi I a konda u funza.
Maikaelelo a serutwa se ke go katisa morutabana gore a nne le bokgone jwa go ruta sekete ya motlakase ka mo phaposing ya gagwe ya materiki. Ka kakaretso tlhaloso ya serutwa se sa sekete ya motlakase se akaretsa batsaya karolo ba ba raro ba ba reng serutwa se se thata, mme ba tswa kwa Tshwane West le kwa Porofenseng ya Gauteng. Serutwa se se dirisiwa go dira dipatlisiso le go neela dipatlisiso tse di tseneletseng tsa dipholo tsa batsaya karolo. Mo dipatlisisong tse go dirisitswe maina a a bofitlha go sireletsa batsaya karolo ba patlisiso e. Serutwa se kgotsa patliso e,e re lemosa gore se barutabana ba se dirang mo phaposing se a farologana go tswa go morutabana mongwe le mongwe, ka ntlha ya gore serutwa sa sekete ya motlase se thata.
Science and Technology Education
M. Ed. (Specialisation in Natural Science Education)

This study was conducted as a result of the various media reports, various law enforcement investigation reports, Public Service Commission, reports of the Auditor General South Africa and the Public Protector South Africa on corruption and the various forms in which corruption manifests itself in the City of Tshwane Metropolitan Municipality and the effectiveness of the various law enforcement agencies and the government in tackling the scourge of corruption in public and private institutions. While South Africa has various anti-corruption strategies, they all seem to be ineffective and have thus far not achieved their desired results. A qualitative research approach was used to investigate this problem. A thorough literature study and documentary analysis was used to gather all the relevant data related to this topic. It has been found that the most common manifestations of corruption that take place in the South African public service are fraud, bribery, extortion, nepotism, conflict of interest, cronyism, favouritism, theft, graft, embezzlement and abuse of power. Other forms of corruption that raise concern are, for example, influence-peddling, insider trading/abuse of privileged information, bid-rigging and kickbacks. South Africa has, on the other hand, seven anti-corruption institutions and seventeen pieces of legislation which are intended to combat corruption in the public and private sector. These pieces of legislation give South African law enforcement and investigators in the public and private sectors a clear mandate with a view to investigating the high levels of corruption. It is the submission of the Public Service Commission (2011:vi) that corruption has become a global concern that seriously hampers development in any country and diverts its resources from where they are needed the most. The most unfortunate truth and reality about corruption is that the poor suffer the most.
Criminology and Security Science
M. Tech. (Forensic Investigation)

Thesis (DTech. degree in Civil Engineering)--Tshwane University of Technology, 2009.
Landfills, once the panacea of municipal solid waste (MSW) disposal, is now the pariah of MSW management strategies in developed countries. These countries, affluent and technologically well developed, have realised that MSW disposal in landfills is converting their scarce open spaces into unusable, unattractive areas, which threaten public health through environmental pollution. Alternative mechanisms are being developed and implemented to deal with the MSW once considered to be an inevitable by-product of civilization. As new technologies become available the populations of developing countries have increased rapidly, large cities have mushroomed and the nature of the MSW being generated has changed to such an extent, that nature is no longer able to assimilate it. Population density constitutes the chief motivation to oppose landfills. In this respect, South Africa, with 39 people/km2, comparable with the USA (31 people/km2) but much lower than Austria (98 people/km2) and the UK (246 people/km2) appears to have sufficient space for more landfills. However, Gauteng, as the smallest of the country's nine provinces, has a population density of 432 people/km2, therefore for Gauteng cities such as the City of Johannesburg (CoJ) and the City of Tshwane Metropolitan Municipality (CTMM) landfilling is no longer a viable option. South Africa, as a developing country, consists of first world islands scattered in a third world environment. South Africa's per capita GDP of $5 380, places it at vi number 88 (2008) in the world ranking, together with countries such as Argentina and Turkey (both at around $5 500). However, Gauteng, as the smallest of the country's nine provinces, has a per capita GDP of $13 000, which is comparable to countries such as Hungary ($11 200) and the Czech Republic ($13 900). Although still far short of countries such as the Netherlands ($40 200) and the USA ($44 200), it is clear that Gauteng cities should have the financial capability to move away from landfilling to more sophisticated MSW management strategies such as mechanical biological treatment methods. Presently the CTMM is still landfilling all its MSW, including garden waste, with no pre-processing or minimisation efforts. This is a result of the available capacity in its existing landfill sites, thought to be able to satisfy the city's needs for the next 10 years. It is probable that the authorities will not wake up to the problem before it is too late, as is the case in the adjacent CoJ, where there is virtually no landfill space left and no future strategy in place. This study first identified and evaluated technologies available in developed countries for processing the various components of the MSW stream, appropriate to local conditions, as an alternative to landfilling, to ensure that these components will be either reused, recycled or rendered harmless to the environment before disposal. Then most appropriate technologies for the CTMM were selected and assembled into an optimal configuration to achieve a Zero Waste situation in the CTMM within a decade or two. This represents a significant change in MSW management in the CTMM: from total landfill to zero waste. The level of insight and the degree of change, proposed in the study, will avert a MSW crisis in a few vii years’ time by the implementation of an affordable and sustainable MSW management model.

M.Tech. Business Administration. Business School.
The City of Tshwane Metropolitan Municipality was established on 5 December 2000 and incorporated 13 previous local authorities into a category 'A' metropolitan municipality. The City of Tshwane's three departments: Finance, Information & Management and Public Works & Infrastructure Development have been experiencing a high employee turnover since January 2005. The key research objectives of this study are (1) to determine the cause of high turnover rate, (2) how the City of Tshwane can retain talented employees, (3) to reduce employee costs, (4) to build capacity and (4) to turn the City of Tshwane into a most desired employer. It is recommended that the City of Tshwane devise organisational policies and practices that increase the excitement of employees with regard to their work in ways that will result in a funneling of their minds and efforts towards the goals of the organisation.

M. Tech. Public Management
In this case study of the Section 79 governance model, adopted by the City of Tshwane in 2011, the researcher explores the feasibility of the implementation of the Section 79 Governance Model in the local government. The key lessons learnt from the experience of the implementation of Section 79 Governance Model by the City of Tshwane are used to make three sets of recommendations. The first set of recommendations advises policy makers in RSA on development / establishment of a legislative framework that would formalize the section 79 oversight committees. The second set of recommendations relates to identifying the challenges faced by the City of Tshwane in implementing the Section 79 governance model. The third set of recommendation identifies the resources required for successful implementation of section 79 governance model.

Thesis (MTech. degree in Architecture: Professional)--Tshwane University of Technology, 2011.
On the 3rd of March 1997 the municipal government complex, Munitoria, was partially destroyed by a fire in which the western wing was completely destroyed and the south west corner building was left unusable and unsightly. The municipality has since then relocated its staff to thirteen separate buildings within the Pretoria CBD. This thesis is the design of a new headquarters for the City of Tshwane Metropolitan Municipality on the site of the original Munitoria complex. The reinsertion of government institution is proposed as a catalyst for urban regeneration within the area.

The aim of the project was to study the mineral, chemical and morphological characteristics of the fallout dust samples. The dust fallout samples were collected at five different sites following the internationally accepted standard procedure for collection and analysis, South African National Standard and American Standard for Testing Methods (ASTM) D1739-98 (2010). Passive single buckets containing ¾ of distilled water and 10.0 ml of sodium hypochlorite (NaOCl) solution, hoisted at a height of about 2.5 m were exposed from March – June 2013 and were collected every month, taken to the laboratory for characterization. First, the samples were filtered and mass concentrations per month were gravimetrically measured. The samples were then prepared for further characterization by the MicroScan Particle Analyser (MSPA)(Microscope UOP UB 100j) which measured the mineral content and the Scanning Electron Microscope - Energy Dispersive X- ray (SEM - EDX) measured the images of different particles (size, shape) and their elemental content. The results from the MicroScan analysis showed the prevalence of sandy rounded-shaped quartz (SiO2) particles across all sites. Minerals detected within the crustal material at all sites were quartz (SiO2), haematite (Fe; Fe2O3; Al2O3), feldspar (Na, K, Mg, Ca: AI2Si2O8), garnet (SiO4), aluminium silicates (AI2Si2O8) and calcium hydroxide [Ca (OH)2]. Evidently, sites A, B and C dominated the abundance of these minerals. On the other hand, sites D and E showed fine and rounded quartz and quartzite with various trace metal oxides. Measured elements in decreasing concentrations were Si, Ca, P, Al, K, S, Fe, Cu, Ti and Mg. Both coarse particle (2.5 - 10.0 μm) and fine particle sizes ranges (< 1.0 to 2.5 μm) were detected. Large irregular shaped particles sizes were common and were linked to crustal material. The results provide good baseline information which requires further characterization of samples by different analytical techniques and validation of possible sources. The ICP-MS was used to determine the elemental composition of dust fallout and the mean concentration of the elements of concern ranged from 1.1 - 2.6 for As, 0.2 - 0.6 for Cd, 17.0 - 21.9 for Ni, 449.8 - 751.1 for Pb, 9.9 - 22.3 for V and 101.7 - 293.0 μg/m3 for Zn. The elements such as Cd exceeded the set limit 0.005 μg/m3 by OSHA (2015) and NIOSH (2007); Pb exceeded the set standard of 0.5 μg/m3 set by OSHA (2015), NIOSH (2007), WHO (2000), USEPA (2012) and DEA (2013). The rest of the elements fell within the set guidelines by various regulatory national and international bodies. The study concludes that, although, all the sampling sites recorded the dust fallout rates within the SANS 1929 (2011) and DEA (2013) average RESIDENTIAL limit of 600 mg/m2/day, the future accumulation and exceedances cannot be ruled out owing to the increasing developments in urban areas
Environmental Sciences
M. Sc. (Environmental Science)

The City of Tshwane is the capital city of South Africa and the administrative seat of government. The status of the city as a capital creates high expectations on the level of basic service delivery on municipal services like waste management, water, electricity and health. The city is currently facing challenges in relation to the delivery and implementation of waste management services. In an attempt to find solutions to the waste management challenges of the city a study on the implementation of waste management services is undertaken by the researcher. The study identifies and then analyses the underlying reasons for the challenges faced by the City of Tshwane in the implementation of waste management services. This aim of this study was to investigate and to analyse the implementation of waste management services in the City of Tshwane’s historically disadvantaged areas with particular focus on Region 01, 02, 05 and 07. In order to investigate these factors, a descriptive research design and qualitative methodology was used which related to convenient and purposive sampling of officials and data collected from fifteen (15) respondents using semi structured interviews and observations. The study also utilised document analysis to interpret the challenges and solutions related to the research topic. It emerged from the study that a lack of capacity and resources to perform efficient waste management services underpinned many of the challenges experience by the city. The failure of the city to ensure community participation and involvement is another reason for the challenges the city faces in waste management. Furthermore, the lack of policy implementation and enforcement is an element that the city needs to deeply consider. When policy is crafted with input of residents and when there is a social contract as to the roles and responsibilities of each party, it becomes easier to enforce. Some of the challenges that the city faces with regards to waste management can also be attributed to political interference and institutional deficiencies. Beyond issues like capacity, institutions and others, the city will continue to face challenges if it does not seriously invest in innovation and new technologies that address its generic and specific conditions in relation to the management of waste. The marginalisation and selective enforcement of by-laws on the informal recyclers and reclaimers are some of the findings of the study that demonstrate the inability of the city to find specific solutions to specifics regions on waste management .These challenges resulted in the peri urban regions like region 01, 02, 05 and 07 not receiving quality and consistent waste management services. The study recommends some interventions to address the waste management problems identified in the highlighted regions and entire City of Tshwane. Some of the recommended interventions include, assessing the unique characteristics of the communities and regions with a view of identifying waste management solutions that will be relevant for the circumstances and profile of such regions, ensure that proper and adequate resources, infrastructure and capacity is deployed to such areas to improve the waste services in those areas. Furthermore aggressive education and awareness campaigns conducted in partnership with communities will be critical to change people’s attitude towards waste management and a clean environment. This can be achieved through a consultative process led by the City of Tshwane in partnership with its communities and enforced through a progressive and incentive driven by-law system.
Public Administration and Management
M.P.A. (Master of Public Administration)

The premise of the research concerns negative spatial legacies and questions doubting the existence of the true post-apartheid city in South Africa. The study describes the socio-spatial structure of the functional urban core of the City of Tshwane Metropolitan Municipality (CTMM). An empirical analysis, a unique segregation-desegregation classification, a relative socio-economic classification and three continuity-discontinuity hypotheses was used to compare past and present socio-spatial characteristics. Structural racial-residential segregation is evident along with high levels of socio-economic inequality. Spatial polarisation of societal attributes has created a clear north-west and south-east divide in the study area. The study area is described as one with a central-south citadel (inhabited by the wealthy) and a dynamic periphery (diverse but relatively deprived). Current socio-spatial characteristics can be attributed to strong spatial legacies, ineffective policy interventions and underlying socio-spatial influences that inhibit true inclusivity and equality in the study area.
Geography
M. Sc. (Geography)

M. Tech. Business Administration
The City of Tshwane initiated and implemented a structural and infrastructural change process in recent years, by merging with Metsweding District, Cullinan and Bronkhorstspruit. One of the critical tools that influences the success or failure of a change process is communication. This study investigates how communication during the implementation phase was utilised and it impacted on the attitudes and behaviours of employees of City of Tshwane Metropolitan Municipality.

M. Tech. Entrepreneurship
This study aims to gain an understanding of how the City of Tshwane assist and manage informal trading in the city and to understand perceptions of the City of Tshwane about the effectiveness of the municipal bi-laws to find out if the bi-laws are achieving their intended goals. It also looks at the requirements of the informal traders within the City Tshwane.

In this qualitative study five police stations in the Tshwane Policing Precinct were selected. The objectives were to describe and explore the South African Police Service (SAPS) officials’ experiences on the nature and extent of domestic violence and the responsive strategies by relevant stakeholders thereof. Data collection literature review and key informant interviews were selected. Purposive sampling was adopted to cater for 40 sworn SAPS officials; each station was represented by seven participants. The findings suggest that many academics around the world overlook the importance women and children as core victims. As a result, they become the neglected people in our society. Thus, there is no simple solution to this crime to date. For recommendations a multi-agency approach whereby all relevant stakeholders try to address this scourge is needed to enhance reporting channels, advance SAPS skills and obtain more convictions.
Police Practice
M. Tech. (Policing)

In this qualitative study five police stations in the Tshwane Policing Precinct were selected. The objectives were to describe and explore the South African Police Service (SAPS) officials’ experiences on the nature and extent of domestic violence and the responsive strategies by relevant stakeholders thereof. Data collection literature review and key informant interviews were selected. Purposive sampling was adopted to cater for 40 sworn SAPS officials; each station was represented by seven participants. The findings suggest that many academics around the world overlook the importance women and children as core victims. As a result, they become the neglected people in our society. Thus, there is no simple solution to this crime to date. For recommendations a multi-agency approach whereby all relevant stakeholders try to address this scourge is needed to enhance reporting channels, advance SAPS skills and obtain more convictions.
Police Practice
M. Tech. (Policing)

This study focuses on the use of the Athrixia phylicoides plant in Tshwane, Gauteng, South Africa. The plant is used within the domestic domain as a beverage, for medicinal purposes, as well as for the manufacturing of domestic brooms. The aim of the study was to investigate the use and market of Athrixia phylicoides in two of the Tshwane markets, namely; Denneboom and Marabastad. Case study design, participant observation and interviews were employed to collect data. A literature review was conducted to construct a theoretical framework. The study reveals that traditional healers, broom makers and customers have a remarkable knowledge about Athrixia phylicoides, which has been untapped thus far. In addition, the study indicates that possible extinction of the Athrixia phylicoides plant, due to over-harvesting and lack of conservation, will pose a challenge to the market.
Anthropology
M.A. (Anthropology)

The purpose of this research was to investigate how members of the Tshwane Metropolitan Police Department (TMPD) perceive crime prevention within the context of metropolitan policing. Based on the social constructionist paradigm, the researcher collected data relating to the crime-prevention phenomenon from all rank groups within the organisation by making use of various focus-group and in-depth interviews. Collected data were transcribed, coded, analysed and arranged into themes, subthemes and categories. This analysis indicated that various opinions as to how the crime-prevention phenomenon applies to a metropolitan police department (MPD) currently exist within the Tshwane Metropolitan Police Department. Various opinions were identified as to why a MPD was created, what the focal point of a MPD should be and what the current focal point of the TMPD is. Participants had different views on how a MPD should participate in functions like road-traffic and by-law policing, and how these functions contribute to crime prevention. Crime prevention proved to be an ambiguous term indeed, as no common understanding of this complicated phenomenon could have been identified amongst participants. It seemed that participants were not familiar with the crime-prevention capabilities of the organisation as they advocated a comprehensive participation in crime-prevention models like situational crime prevention, social crime prevention, crime prevention through environmental design, and crime prevention through effective criminal justice, while the organisation can actually participate in these crime-prevention models only to a very limited extent. The lack of a central philosophy or strategy that describes how the TMPD should conduct its business became evident during the study, and resulted in an organisation with no uniform understanding of crime prevention. Consequently, crime prevention means different things to different members of the TMPD.
Police Practice
M. Tech. (Policing)

This research is an examination of the practical application of intergovernmental relations (IGR) and co-operative government at the City of Tshwane Metropolitan Municipality (CTMM)’s Department of Housing and Human Settlements. By use of questionnaire and direct interviews, the research extracted responses from methodically selected employees and officials at the Department of Housing and Human Settlements in the CTMM. Literature study was combined with document analysis and a part of participant observation to gather data and information that has been examined and analysed in the study that has established the need for training and skilling for officials and employees in financial and project management. The need for the rolling back of political interference, regular review of legislation to keep abreast with the changing environment and international standards and improved institutional communication are but some of the observations and arguments that the research has established from a careful reading of data gathered. The enabling policies, laws and regulations that are in place remain largely good on paper, but still limited in their practical application. It is argued in this research that housing and human settlements are a provision that is central in the democratic and development life of the Republic of South Africa, and that the provision of sustainable human settlements enriches the livelihoods of communities in so far as other services such as education, recreation, health care, electricity, economic opportunities, safety, transport and communication are also dependent on the availability of sustainable human settlements and the amenities that comes with it. It is the recommendation of the present research that if the policies, regulations, laws and goals that govern the IGR towards the delivery of sustainable human settlements are to achieve maximum fruition, there is a need for vigorous monitoring and evaluation mechanisms that will ensure that budgets are efficiently used, that standing decisions are implemented and that partisan politics and corruption and opportunistic tendencies are eliminated as these hinder performance and delivery.
Public Administration
MPA

M. Tech. Business Administration
A review of the relevant literature shows that the quality of municipal services that are routinely provided to residents of the City of Tshwane Metropolitan Municipality depends on the capacity of the City of Tshwane to utilize modern financial management and accounting procedures for performance monitoring and evaluation exercises. Fiscal discipline, good governance and service delivery depend on the degree to which prudent financial, auditing and accounting procedures are implemented by finance employees working for the City of Tshwane Metropolitan Municipality. The study aims to explain the relationship between the quality of service delivery and the proper utilization of financial management and accounting at municipal level in the City of Tshwane.

Text in English
An improved roads and public transport system also referred to in this research as road-transport, is strategic to economic growth in countries worldwide. This is why the improvements relating thereto have been prioritised by governments in developing economies such as South Africa. The problem that therefore informed the research in this study is that ever since the improvements on road-transport in South Africa, the implications thereof on the role of the Tshwane Metropolitan Police Department (TMPD) have not been studied, to understand the associated dynamics. The dynamics relate to how the road-transport improvements have swayed the role of law enforcement in the City of Tshwane. To unpack the dynamics, the study posed the question: What are the implications of the road-transport improvements on the role of the TMPD? In an attempt to answer this question, the study premised itself on exploring one primary aim, which is: to explore the implications of the road-transport improvements, on the role of the TMPD. To operationalise this aim, the study used three research objectives, which are: to describe the road-transport improvements In South Africa; to explain the role of the Tshwane Metropolitan Police Department; as well as to identify factors that hinders the effectiveness of the TMPD. The research used a qualitative approach wherein primary data was collected using interviews. The research showed that road-transport improvements in South Africa can be summarised into two categories. These are traffic improvements and improvements in public transport. The research also found that the role of the TMPD include traffic policing, by-law enforcement, crime prevention, crime Investigation and crowd management. Although the role of the TMPD is regulated properly, the study shows that this law enforcement agency was constrained by a number of challenges. The challenges include: lack of clarity in their crime prevention mandate; limited investigative powers; balancing their enforcement and crime prevention mandates; poor training in crowd management; staff shortages; resource problems; and administrative challenges. To deal with the problems thus requires strong management and leadership within the institution.
Police Practice
M. Tech. (Policing)

This study was conducted in Tshwane at (TMPD). The study involved 164 members from TMPD. The respondents were categorised as supervisory level and operational level. Self-administered questionnaire was used to collect data. The questionnaire had open-ended questions (bringing a qualitative element) and closed-ended questions (bringing quantitative element). This study sought to answer the following research questions:  What is the traditional role of municipal law enforcement agencies?  What are legislative provisions for establishment of Municipal Police Services?  What are factors hindering the effectiveness of metro police officers on their crime prevention mandate?  What level of training is appropriate for the metropolitan police officer to be effective in crime prevention?  Are there additional adequate resources needed in the metro police facilities to enable the officers to help police combat crime effectively? The following are some of the findings:  Traditional law enforcement agencies were found to be performing the following duties: patrolling the streets; writing traffic fines; observing accidents; controlling and monitoring road traffic flow; issuing of road traffic and by-law notices; arrest and detention of suspects; crowd control in service delivery; unrest and strike situation; attending of selling goods without license; confiscation of hawkers’ goods; preserving court evidence and investigation of serious crime.  It was found that the TMPD had reasonable resources to help them carry out their mandate. More still need to be done though.  Political influence, interventions and interference. Based on the findings, recommendations were formulated that, hopefully, will help TMPD to improve in their crime prevention mandate.
Criminology and Security Science
M. Tech. (Security Management)

In the past decade Zimbabwe has experienced serious economic and political challenges, forcing many to flee in search of better employment opportunities and lifestyles. This research, conducted in Tshwane Gauteng, aimed to gain an in-depth understanding of Zimbabwean economic migrants’ experiences and challenges in relocating and adjusting in South Africa. Employing a qualitative approach, semi-structured face-to-face interviews were conducted to collect data which were analysed using Tesch’s framework (in Creswell, 2009:186). The ethical considerations of informed consent, anonymity and confidentiality, debriefing, guidelines for dealing with research data and record management, and honesty with professional colleagues were applied in the research. The research confirms that most Zimbabweans relocated to South Africa for economic reasons and their social and family situations were affected. Challenges were experienced with government officials, in terms of employment, accommodation, education, health services, travelling and with banking institutions. Language barriers and differences in cultural beliefs and values impacted negatively on participants’ socialisation and adjustment. The research shows an alarming lack of social work visibility. The researcher recommends that social work should accept that economic migrants are part of their clientele
Social Work
M.S.W. (Social Work)

A research report submitted to the Faculty of Engineering and the Built Environment, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Science (in Building), 2020
The persistent challenges posed by climate change require the formulation of strategies to protect natural resources at local levels of governance. Sustainable procurement has been identified as a tool to manage these challenges. The study aims to investigate the practice of green procurement at the level of metropolitan municipalities . A literature review was conducted to explore global trends and green procurement practices and aid in the development of a questionnaire for data collection. From the local context, green procurement is not a new concept. The five biggest departments in the City of Tshwane have been sampled to represent diversity in the target population. The study employed document analysis and questionnaire to gather data. The questionnaire was web-based and distributed through an email generated from Qualtrics to participants in the City of Tshwane. The strengths, weaknesses, opportunities and threats (SWOT) approach was applied to analyse data by evaluating the status of the organisation, existing resources, skills and competencies to enable the municipality to become competitive in the area of sustainable procurement. Data analysis was preceded by literature review to develop secondary data on enablers and barriers impeding the practice of green procurement. The data was grouped into enablers and barriers impending the practice of green procurement. The enablers represent strengths and opportunities while the barriers represent weaknesses and threats. The results of the study indicate that the City of Tshwane has implemented a variety of strategies, policies, initiatives and outreach programmes to promote and improve on the practice of green procurement. The applicable legislation governing municipalities does not make it mandatory to incorporate green procurement in their Supply Chain Management (SCM) policy when procuring goods and services .The weakness of the Municipal Financial Management Act 56 of 2003 (MFMA) on green procurement has implications for the compliance of private entities providing goods and services to municipalities. In addition, elements of green procurement have been incorporated into the environmental policy and other strategies, instead of creating a standalone green procurement policy. The lack of awareness, education and training was rated top challenge that prevent municipalities from executing green procurement. The study recommends that the national government consider amending MFMA to mandate municipalities to incorporate environmental requirements into their tender awarding criteria when procuring goods and services. The amendments should incorporate annual milestones, compliance monitoring and auditing. The study was limited to the City of Tshwane
CK2021

Abstracts in English and Xhosa
Municipality is a sphere of government that is closest to the people and that deals with provision of services to the people of the country on daily basis. Therefore, human resource training is important to grow the skills and knowledge of the employees to improve in service delivery. Training is needed to improve performance and for organisational success. Municipal employees are the face of the government, so their performance is important on how they deliver services to the citizen. Employees in the City of Tshwane Municipality are required to provide effective and efficient, and quality service delivery. A good employee performance is required for effective service delivery, however is not the case in the City of Tshwane Municipality as it displayed by dissatisfaction from the citizen. For instance, of service delivery protests. Training helps and enables the municipal employees to deliver the service better and meet the expectation of citizens. Through training employee performance changes which influences the good service delivery and client’s satisfaction. Ever-changing, rapidly evolving working environment and changes in the needs of citizens, required the City of Tshwane Municipality to have trained and skilled, knowledgeable developed, employee to do the job well and flexible enough to adapt easily and to improve the service delivery. The human resource development is important to ensure that training and development of employees is taking place in the institution. The primary objective of this study seeks to examine whether HRD enhances employee performance in ensuring that service delivery is delivered in an efficient and effective manner. The researcher used qualitative research method to collect data from the City of Tshwane Municipality and questionnaires were used as a tool to collect data. This is qualitative study to get a deeper understanding of how human resource development can enhance employee performance. The main findings drawn from the study indicate that budget cuts and limited funds have a negative impact on training provision. Financial incapability and lack of identifying training needs leads to employees not attending training which in turn affects productivity. For training to continue requires a lot of money, training evaluation and investment specifically budgeted for employee training and development. If employees are not rewarded according to their performance, this leads to low morale and dissatisfaction. The City of Tshwane Municipality (CoT) has a training programme but extensive training is needed on technology especially when it is first introduced. The study recommends that the institution should seek advice and revisit the Skills Development Act, 1998 on increasing the levels of investment in education and training. The institution has to undertake feasibility studies in order to overcome budget.
Iziko ngalinye lidinga abasebenzi abaqeqeshiweyo, abafanelekileyo nabanezakhono ukuze liqhube imisebenzi yalo. Ukungabikho kophuhliso olusebenzayo lwemithombo yoluntu (iHRD – esi sisishunqulelo sesiNgesi esimele ihuman resource development) kuyayichaphazela indlela abasebenza ngayo abasebenzi kwakunye nokunikezelwa kweenkonzo kwicandelo lemisebenzi yoluntu. Injongo yeHRD kumaziko kukunikezela ngoqeqesho lwabasebenzi oludibene nolwazi, izakhono nesimo sengqondo esidingekayo ukuze abasebenzi bayenze ngcono imisebenzi yabo yemihla ngemihla. Kuthi kusenjalo ke, kubekho ucutho lohlahlo lwabiwo mali, ukuthotywa kwesabelo senkxaso mali, ukuhambela phambili kobuchwepheshe nokuncipha kwemithombo, ukuze zonke ezo meko zichaphazele kakubi ukulungiselela uqeqesho, ukusebenza kwabaqeshwa, ukunikezelwa kweenkonzo, nto leyo ithetha ukuba uqeqesho aluqhubeki ngokuthe gqolo. Abaqeshwa abaqeqeshiweyo, abaphuhlisiweyo nabanolwazi bawenza ngcono umsebenzi kwaye bayalinceda iqumrhu ukuba lifezekise iinjongo zalo. Icandelo likawonkewonke kwiSebe lemithombo yoluntu lifanele ukutyala imali ethe chatha kuqeqesho, ukwenzela ukuba abasebenzi bakwazi okulindeleke kubo. Injongo engundoqo yesi sifundo kukufumanisa ukuba ingaba iHRD iyakuqinisa na ukusebenza kwabaqeshwa ekuqinisekiseni ukuba ukunikezelwa kweenkonzo kwenzeka ngendlela esebenzayo nefanelekileyo na. Umphandi usebenzise iindlela zophando ezahlukeneyo ekuqokeleleni iinkcukacha zolwazi kuMasipala weSixeko saseTshwane – ndlela ezo izezokuqwalasela amanani nokuqwalasela ukuzathuza kwabathathi nxaxheba. Izintlu zemibuzo nazo zisetyenzisiwe njengesixhobo sokuqokelela iinkcukacha zolwazi. Okungundoqo okufunyaniswe kwesi sifundo kubonisa ukuba ukucuthwa kwesabelo mali nokunqongophala kwenkxaso mali kube nefuthe elingalunganga ekulungiseleleni uqeqesho. Iingxaki zemali nokungachaneki kakuhle kwezidingo zoqeqesho kukhokelele ekubeni abaqeshwa bangathathi nxaxheba kuqeqesho, nto leyo ichaphazele iziqhamo zomsebenzi. Ukuba ngaba kusafuneka uqeqesho luqhubeke, kudingeka imali eninzi kakhulu, kuvavanywe noqeqesho,kwenziwe utyalo mali olujoliswe ngqo ekuqeqesheni nasekuphuhliseni abasebenzi. Xa abasebezi bengahlawulwa ngokwendlela abasebenza ngayo, oko kukhokela kutyhafo nokunganeliseki kwabasebenzi. UMasipala weSixeko saseTshwane unayo inkqubo yoqeqesho, kodwa kudingeka uqeqesho olumandla kwezobuchwepheshe, ngakumbi xa oku kuqala ukwaziswa. Esi sifundo sicebisa ukuba eli ziko lifune iingcebiso, kwaye liphinde liqwalasele uMthetho Wophuhliso Lwezakhono (iSkills Development Act), yowe-1998, lijonge ekukhuliseni amazinga otyalo mali kwezemfundo noqeqesho. Ngaphaya koko eli ziko kufuneka lenze izifundo zophando lokufaneleka kweenkqubo, ngenjongo yokuhlangabezana nokucuthwa kwesabelo mali, nto leyo iyinxalenye yesi sifundo.
Human Resource Management
M. Admin.

M. Tech. Cost and Management Accounting
Long-term financial planning in South Africa was at the time of the study not regulated by legislation. In addition, municipalities were accused of failing to plan their finances, which included failure of adherence to the long-term commitments of long-term contracts, neglecting revenue collection, and consequent over-reliance on government grants and borrowing. The aim of this study was to assess whether the adoption of the Long-term Financial Strategy by the City of Tshwane, improved the municipality's financial performance, in order to determine whether a longer term financial strategy should become a legal requirement for all municipalities in South Africa.

Metropolitan Municipalities are faced with myriad complex challenges that affect their effectiveness and efficiency in fulfilling their legislated responsibilities of rendering/providing services to their respective communities and customers. The lack of effective leadership consistency in top and senior management of most Metropolitan Municipalities result to failure and inability for municipalities to achieve their strategic objectives including the realisation of performance. Moreover, the absence of effective leadership consistency manifest in many forms such as inadequate oversight, noncompliance to legislations, failure to meet performance targets, numerous service delivery protests, projects stoppage and disruption, ineffective leadership and unfavourable audit opinions. The purpose of this study was to evaluate the impact of consistency on effective leadership and its influence in achieving the organisational objectives and the realisation of organisational performance in the Metropolitan Municipalities using City of Tshwane as a case. Furthermore, to develop a framework prescribing how effective leadership consistency should be formed and used to realise performance and achieve strategic objectives in local government. A sequential exploratory mixed method approach was applied in this study. A combination of both quantitative and qualitative methods complemented each other’s strengths, and further overcame weaknesses and limitations in collecting the data. A self-administered Questionnaire was used to collect 177 data with a response rate of 88.5% for the Quantitative data, while face-to-face interviews was used to collect the Qualitative part from 15 respondents. Quantitative techniques namely, Descriptive Statistics was used to analyse the frequency and percentage response of the participants while Inferential Statistics simple t-test was used to assess the difference in participant’s responses. Furthermore, Pearson Correlation Coefficient was used to measure the level of association between variables of the study; and Forward Stepwise Regression was applied to assess the relationship between the variables of study. The study found that consistency of leadership in the organisation is positively correlated with effective leadership; consistency of effective leadership in the organisation correlates to the achievement of the strategic objectives; and consistency of effective leadership in the organisation correlates to the realisation of performance. Moreover, a framework has been developed prescribing how effective leadership consistency should be used to effect or bring about organisational performance. The research study recommended that consistency of effective leadership at the top and senior management is essential and absolutely necessary, and it should be wellmaintained for the realisation of success of the municipalities.
Graduate School of Business Leadership
D.B.L.

M. Tech. Business Administration
Small and medium enterprises (SMEs) are increasingly seen as playing an important role in the economies of many countries. Thus, governments throughout the world focus on the development of the SME sector to promote economic growth. However, SMEs suffer from a high failure rate. The adoption of corporate governance is one of the factors that can help to improve the performance and reduce the high failure rate of SMEs in South Africa. The primary objective of this study was to establish the adoption of corporate governance principles by small and medium enterprises (SMEs). In addition, the study investigated the barriers to the adoption of corporate governance by SMEs. Principles adopted from the King 111 report were used to measure the corporate governance of SMEs. Four principles were used by this study to measure the adoption of corporate governance by SMEs. These were (1) Management of risk: this included accounting measures, control system and risk management. (2) Use of information technology. (3) Responsible and ethical leadership and (4) Compliance with applicable laws and rules. The study area was Tshwane Central Business District.

Youth unemployment is one of the key global challenges facing the world today. Statistically, the global youth unemployment rate is 13.1%. Youth entrepreneurship is viewed as a possible solution to youth unemployment. Interestingly, the world has adopted entrepreneurship as a strategic approach to facilitate economic participation among the youth. Youth entrepreneurship has gained importance in recent years in many countries, as a way of fostering employment opportunities, boosting economic competitiveness, and promoting local and regional development. Youth involvement in entrepreneurship assists in boosting their confidence, achieving economic independence, and alleviating poverty. Some researchers describe entrepreneurial orientation as innovativeness, pro-activeness, risk taking, and competitive aggressiveness. Other researchers see entrepreneurial orientation as being pushed or pulled into entrepreneurship. In this study, push and pull factors to become entrepreneurs were used to determine the entrepreneurial orientation of the respondents. The objectives of the study were to investigate whether there is a relationship between entrepreneurial orientation and the business performance of youth entrepreneurs in the Tshwane Metropolitan Municipality. A descriptive research design within a quantitative research approach was adopted using online surveys and physical administration of questionnaires. The study used a census method to sample 555 youth entrepreneurs in the Tshwane Metropolitan Municipality. A low response rate was achieved as only 96 respondents fully completed the questionnaires, which were used in the analysis. The collected data was analysed using the Statistical Package for Social Sciences. The findings of this study revealed that push factors had a significant influence on the business performance of youth businesses in the Tshwane Metropolitan Municipality; whereas there was no statistical evidence to suggest that pull factors predicted the business performance of youth businesses in the study area. The research found that entrepreneurship among young individuals is essential to enhancing young people’s economic development. The study discovered that most TMM youths were pulled in to starting their own businesses. The research also suggested that, EO could encourage TMM youth entrepreneurs to continue to become innovative, take- risk, be pro-active and competive aggressive in the businesses.
Business Management
M.A (Business Management)